Gallagher Bassett Services, Inc.
4
“ “ Stats we Stats we point to point to with with pride.” pride.” • Under same ownership since inception 45 Under same ownership since inception 45 years years • $465 million annual revenue $465 million annual revenue • Profits reinvested in people, systems, & Profits reinvested in people, systems, & processes processes • 3,979 employees 3,979 employees • Over 100 offices – all organic growth Over 100 offices – all organic growth • Adherence to impeccable standards & Adherence to impeccable standards & commitment to quality is our driving force commitment to quality is our driving force • Client retention rate 98% Client retention rate 98% • Client satisfaction survey 97% Client satisfaction survey 97% (good/excellent) (good/excellent) understanding Gallagher Bassett understanding Gallagher Bassett As of 12/31/2008 As of 12/31/2008 Gallagher Bassett Gallagher Bassett Services, Inc. Services, Inc.
-
Upload
tyrone-munoz -
Category
Documents
-
view
53 -
download
3
description
Gallagher Bassett Services, Inc. understanding Gallagher Bassett. Under same ownership since inception 45 years $465 million annual revenue Profits reinvested in people, systems, & processes 3,979 employees Over 100 offices – all organic growth - PowerPoint PPT Presentation
Transcript of Gallagher Bassett Services, Inc.
““Stats we Stats we point to with point to with
pride.”pride.”
• Under same ownership since inception 45 Under same ownership since inception 45 yearsyears
• $465 million annual revenue$465 million annual revenue• Profits reinvested in people, systems, & Profits reinvested in people, systems, &
processesprocesses• 3,979 employees3,979 employees• Over 100 offices – all organic growth Over 100 offices – all organic growth • Adherence to impeccable standards & Adherence to impeccable standards &
commitment to quality is our driving forcecommitment to quality is our driving force• Client retention rate 98%Client retention rate 98%• Client satisfaction survey 97% (good/excellent)Client satisfaction survey 97% (good/excellent)
understanding Gallagher Bassettunderstanding Gallagher Bassett
As of 12/31/2008As of 12/31/2008
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
Revenue (in millions)Revenue (in millions)
Total EmployeesTotal Employees
Account ManagersAccount Managers
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
understanding Gallagher Bassettunderstanding Gallagher Bassett
Senior Management StabilitySenior Management Stability
As of As of 12/31/0812/31/08
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
Competitive Differences
SAS 70 and SOX compliant
Document imaging leader
Access to over 20 provider networks
Multiple bill review pricing options
Reserve Administration department
200+ data fields viewable in real-time
5:1 supervisor ratio
2:1 clerical support ratio
“GB Bucks” adjuster incentive program
✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.
Gallagher Bassett Services, Gallagher Bassett Services, Inc.Inc.Competitive differenceCompetitive difference
