Galileo - Travel Insurance 21052009_revised

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    Online Travel Insurance

    ACE Insurance Travel Insurance offerings are a combination of value and convenience. Inaddition to providing a product with comprehensive travel benefits, ACE is looking for an

    expansion of it distribution channel, makes it easier for people to purchase it using an Instant

    Online Travel Insurance platform.

    ACE has a dedicated travel insurance manager, with an experience of over ! "ears. The

    sales team comprises of # members who handle over #$! travel agents. Our sales

    procedures include product training, process training, incentive communication, agent

    feedback and dail" agenc" visits. The sales team provide the first line of servicing to the

    agents. Additionall", ACE has e%uipped it&s travel insurance setup with a sales supervisor and

    a sales support to ensure seamless collation of data from various distribution points.

    In this regards, ACE has developed a number of marketing programs to help agents sell

    better. In addition to having a comprehensive product which is suitabl" priced, ACE also offers

    incentives to the travel agencies and ticketing staff from time'to'time. Enclosed are some

    successful incentive programs '

    1. Incentives to ticketing staff

    ACE rewards the ticketing staff with an incentive of $'(!) of the collected premium. To

    manage expectations, ACE offers a different ) on the basis of regions like *angkok and +p'

    countr". This incentive is given on a %uarterl", half'"earl" or "earl" basis depending on theamount of incentive.

    2. Special Prize for Top-performers

    ACE recognies the top $ performers of the "ear and rewards them a gold pendant or gold

    necklace for their achievements. The top performer gets a ( baht -($ gram gold, while the

    other # performers get !.$ baht, !.$ baht, !. baht and !.( baht respectivel"

    3. Low-Travel Season campaign

    ACE delivers a special contest to energie it&s travel agents during the non'peak season. ACE

    does this b" organiing a ( month or month contest. The pries up for grabs include /C0

    T1s, 2icrowaves, 3old 4ecklace, Trip for to 5ingapore etc.

    The program is administered to all agents in a tiered structure. This is done to encourage the

    participation of all travel agents. 6or example '

    Premium collecte !"a#t$ Prize

    (!!,!!! to !!,!!! 2icrowave

    !!,!!! to 7!!,!!! 3old necklace

    7!!,!!! to $!!,!!! Trip to 5ingapore$!!,!!! to (,!!!,!!! 7 inch 5on" /C0 T1

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    %. &nnual Part'

    A trul" anticipated event is the annual part". *ased on ACE&s achievement of overall travel

    insurance targets, a gala event is organied on a 5tar Cruise ship where we invite our top (!!

    ticket agents. This boat part" happens somewhere around the month of 5eptember and is

    hugel" popular among our agents.

    &()*s proposal to +alileo

    ACE proposes a partnership with 3alileo, wherein travel agents using the 3alileo ticketing

    s"stem can offer ACE&s Travel 8lan.

    In this regards, ACE proposes to pa" !.9! Euro per segment as remuneration to 3alileo.

    5hould "ou re%uire clarification of an"thing in this proposal, please do not hesitate to contact

    us.

    :ours sincerel",

    Cha"a ;uankid

    1ice 8resident

    Accident and