GAIN CREDIBILITY AND PRESTIGE

asq.org/cert

ASQ Certification and Certification Preparation Tools

2 ASQ CERTIFICATION asq.org/cert

BIOMEDICAL AUDITOR – CBAThe Certified Biomedical Auditor (CBA) is a professional who understands the principles of standards, regulations, directives, and guidance for auditing a biomedical system while using various tools and techniques to examine, question, evaluate, and report on that system’s adequacy and deficiencies. This individual analyzes all elements of the system and reports on how well it adheres to the criteria for management and control of process safety.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified Biomedical Auditor Certification Preparation

Location: Denver, CODate: September 11 – 13, 2017Member Price: $1,199List Price: $1,399Certified Biomedical Auditor Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Biomedical Quality Auditor Handbook, Third EditionASQ Biomedical Division and Heather Crawford, editor

Item: H1537Member Price: $89List Price: $135

ASQ Certification – Mark of ExcellenceIn today’s competitive market, it’s often difficult to differentiate yourself from others in your industry. So why not stand out from the crowd? Get an ASQ certification! With an ASQ certification next to your name, you demonstrate your pursuit of excellence in quality. Acquire the knowledge to position yourself and your organization ahead of the competition and get certified by ASQ today.

More than 300,000 ASQ certifications have been issued worldwide. Those formally recognized with the various certifications have reported earning a 28 percent higher salary than those without. They have used their certification as a differentiator in the workplace, resulting in promotions and acting as a stepping stone to their next career move. ASQ certification not only increases your own personal value, but also the value in your organization as you implement the key knowledge you’ll take away.

For more information, visit asq.org/cbt.

0-4

Benefits by the Numbers

6

2102

8,000

Number of annual exam administrations per certification, increased from 2

Number of available days per year to take the

exam, increased from 4

Number of testing locations,

increased from 350

Number of days until you receive your test results, reduced from 10* *With the exception of CMQ/OE and CMBB exam results, due to short answer/essay responses.

Monthly time span allowing for retesting between exams, reduced from 6 months

3asq.org/cert ASQ CERTIFICATION

CALIBRATION TECHNICIAN – CCTThe Certified Calibration Technician (CCT) tests, calibrates, maintains, and repairs electrical, mechanical, electromechanical, analytical, and electronic measuring, recording, and indicating instruments, and equipment for conformance to established standards.

Member Price: $268 • Nonmember Price: $418

ASQ TrainingCertified Calibration Technician Certification PreparationMember Price: $299List Price: $339Certified Calibration Technician Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Metrology Handbook, Second EditionJay L. Bucher, editor

Item: H1428Member Price: $99List Price: $145

HACCP (FOOD SAFETY) AUDITOR – CHAThe Certified HACCP (Food Safety) Auditor (CHA) is a professional who understands the standards and principles of auditing a HACCP-based (or process-safety) system. A CHA uses various tools and techniques to examine, question, evaluate, and report on that system’s adequacy and deficiencies. The CHA analyzes all elements of the system and reports on how well it adheres to the criteria for management and control of process safety.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified HACCP Auditor Question BankMember Price: $99List Price: $109Certified HACCP Auditor (CHA) Certification PreparationMember Price: $699List Price: $799Certified HACCP Auditor (CHA) Video Preparation CourseMember Price: $249List Price: $299

Quality Press Publication ■ The Certified HACCP Auditor Handbook, Third Edition

Item: H1449Member Price: $89List Price: $129

• Knowledgeable employees who ensure product and service quality.• Internationally recognized credentials from the global voice of quality.• Greater employee loyalty and retention.• On-site group certification administrations.

ASQ CERTIFICATION BRINGS VALUE TO YOUR ORGANIZATION THROUGH ...

Prices and dates in this catalog are subject to change without notice. For the most up-to-date information, visit www.asq.org.

4 ASQ CERTIFICATION asq.org/cert

MANAGER OF QUALITY/ ORGANIZATIONAL EXCELLENCE – CMQ/OEThe Certified Manager of Quality/Organizational Excellence (CMQ/OE) leads and champions process improvement initiatives—that can have regional or global focus—in various service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

Member Price: $418 • Nonmember Price: $568

ASQ TrainingCertified Manager of Quality/Organizational Excellence Certification Preparation

Location: Denver, CODate: September 11 – 14, 2017Classroom Member Price: $1,399Classroom List Price: $1,699Self-Paced Member Price: $699Self-Paced List Price: $799Dates: October 17 – December 5, 2017Virtual Member Price: $699Virtual List Price: $799Certified Manager of Quality/Organizational Excellence Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Manager of Quality/Organizational Excellence Handbook, Fourth EditionRussell T. Westcott, editor

Item: H1447Member Price: $99List Price: $139

asq.org/learninginstitute for more information on ASQ training.

asq.org/quality-press for complete publication information.

asq.org/cert for more information on certification.

Note: Certification preparation recommendations do NOT guarantee that you will pass your ASQ certification exam.

VISIT ...

5asq.org/cert ASQ CERTIFICATION

MASTER BLACK BELT – CMBBThe ASQ Master Black Belt (CMBB) certification is a mark of career excellence and aimed at individuals who possess exceptional expertise and knowledge of current industry practice. Master Black Belts have outstanding leadership ability, are innovative, and demonstrate a strong commitment to the practice and advancement of quality and improvement. Obtaining an ASQ MBB is acceptance and recognition from your peers. Please note that you must be a current ASQ CSSBB and that your portfolio must be approved in order to register for this exam.

Portfolio Member Price: $495 • Nonmember Price: $650

Exam Member Price: $2,074 • Nonmember Price: $2,229

Quality Press Publication ■ The Certified Six Sigma Master Black Belt HandbookT.M. Kubiak

Item: H1404Member Price: $99List Price: $145

PHARMACEUTICAL GMP PROFESSIONAL – CPGPThe Certified Pharmaceutical GMP Professional (CPGP) understands the GMP principles as regulated and guided by national and international agencies for the pharmaceutical industry. This covers finished human and veterinary drugs and biologics, ectoparasitacides, dietary supplements (alternatively called nutraceuticals where regulated as drug products), as well as their component raw materials (includes active pharmaceutical ingredients [APIs] and excipients), and packaging and labeling operations.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified Pharmaceutical GMP Professional Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Pharmaceutical GMP Professional Handbook, Second EditionFDC Division and Mark A. Durivage, editor

Item: H1511Member Price: $89List Price: $135

Prices and dates in this catalog are subject to change without notice. For the most up-to-date information, visit www.asq.org.

6 ASQ CERTIFICATION asq.org/cert

QUALITY AUDITOR – CQAThe Certified Quality Auditor (CQA) is a professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating, and reporting to determine a quality system’s adequacy and deficiencies. The CQA analyzes all elements of a quality system and judges its degree of adherence to the criteria of industrial management and quality evaluation and control systems.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified Quality Auditor Certification Preparation

Location: Memphis, TNDate: August 21 – 23, 2017Location: San Francisco, CADate: November 13 – 15, 2017Location: Baltimore, MDDate: May 21 – 23, 2018 Classroom Member Price: $1,099Classroom List Price: $1,399Self-Paced Member Price: $699Self-Paced List Price: $799Certified Quality Auditor Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The ASQ Auditing Handbook, Fourth EditionJ.P. Russell, editor

Item: H1435Member Price: $89List Price: $135

TRANSLATED CERTIFICATION EXAMSASQ offers all of our certification exams worldwide in English. Several of the certification exams have been translated into:

• Korean

• Mandarin

• Portuguese

• Spanish

7asq.org/cert ASQ CERTIFICATION

Prices and dates in this catalog are subject to change without notice. For the most up-to-date information, visit www.asq.org.

QUALITY ENGINEER – CQEThe Certified Quality Engineer (CQE) is a professional who understands the principles of product and service quality evaluation and control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems; application and analysis of testing and inspection procedures; the ability to use metrology and statistical methods to diagnose and correct improper quality control practices; an understanding of human factors and motivation; familiarity with quality cost concepts and techniques; and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified Quality Engineer Certification Preparation

Location: Denver, CODate: September 11 – 15, 2017Location: San Francisco, CADate: November 13 – 17, 2017Location: Baltimore, MDDate: May 21 – 25, 2018Classroom Member Price: $1,599Classroom List Price: $1,899Self-Paced Member Price: $699Self-Paced List Price: $799Certified Quality Engineer Question BankMember Price: $99List Price: $109

Quality Press Publications ■ The Certified Quality Engineer Handbook, Fourth EditionSarah E. Burke and Rachel T. Silvestrini

Item: H1518Member Price: $99List Price: $145

■ The ASQ CQE Study GuideConnie M. Borror and Sarah E. Burke

Item: H1496Member Price: $30List Price: $50

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QUALITY IMPROVEMENT ASSOCIATE – CQIAThe Certified Quality Improvement Associate (CQIA) has a basic knowledge of quality tools and their uses, and is involved in quality improvement projects, but doesn’t necessarily come from a traditional quality area.

Member Price: $244 • Nonmember Price: $394

ASQ TrainingCertified Quality Improvement Associate (CQIA) Certification Preparation – ASQ’s Quality 101

Location: San Francisco, CADate: November 14 – 15, 2017Classroom Member Price: $1,299Classroom List Price: $1,499Self-Paced Member Price: $299Self-Paced List Price: $349Certified Quality Improvement Associate Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Quality Improvement Associate Handbook, Third EditionASQ Quality Management Division, Grace L. Duffy and Russell T. Westcott, editors

Item: H1470Member Price: $69List Price: $105

QUALITY INSPECTOR – CQIThe Certified Quality Inspector (CQI) is an inspector who, in support of and under the direction of quality engineers, supervisors, or technicians, can use the proven techniques included in the body of knowledge. Under professional direction, the CQI evaluates hardware documentation, performs laboratory procedures, inspects products, measures process performance, records data, and prepares formal reports.

Member Price: $268 • Nonmember Price: $418

ASQ TrainingCertified Quality Inspector Certification Preparation

Location: Grand Rapids, MIDate: September 12 – 13, 2017Classroom Member Price: $799Classroom List Price: $999Self-Paced Member Price: $399Self-Paced List Price: $449 Certified Quality Inspector Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Quality Inspector Handbook, Second EditionH. Fred Walker, Ahmad K. Elshennawy, Bhisham C. Gupta, and Mary McShane Vaughn

Item: H1427Member Price: $89List Price: $135

9asq.org/cert ASQ CERTIFICATION

Prices and dates in this catalog are subject to change without notice. For the most up-to-date information, visit www.asq.org.

QUALITY PROCESS ANALYST – CQPAThe Certified Quality Process Analyst (CQPA) is a paraprofessional who, in support of quality engineers or supervisors, analyzes and solves quality problems and is involved in quality improvement projects. A CQPA may be a recent graduate or someone with work experience who wants to demonstrate his or her knowledge of quality tools and processes.

Member Price: $244 • Nonmember Price: $394

ASQ TrainingCertified Quality Process Analyst Certification PreparationMember Price: $399List Price: $449Certified Quality Process Analyst Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Quality Process Analyst Handbook, Second EditionChris Christensen, Kathleen M. Betz, and Marilyn S. Stein

Item: H1457Member Price: $69List Price: $99

QUALITY TECHNICIAN – CQTThe Certified Quality Technician (CQT) is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems, prepares inspection plans and instructions, selects sampling plan applications, prepares procedures, trains inspectors, performs audits, analyzes quality costs and other quality data, and applies fundamental statistical methods for process control.

Member Price: $268 • Nonmember Price: $418

ASQ TrainingCertified Quality Technician Certification Preparation

Location: Grand Rapids, MIDate: September 11 – 13, 2017Classroom Member Price: $999Classroom List Price: $1,299Self-Paced Member Price: $399Self-Paced List Price: $449Virtual Member Price: $599Virtual List Price: $699Certified Quality Technician Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Quality Technician Handbook, Second EditionDonald W. Benbow, Ahmad K. Elshennawy, and H. Fred Walker

Item: H1422Member Price: $89List Price: $135

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RELIABILITY ENGINEER – CREThe Certified Reliability Engineer (CRE) is a professional who understands the principles of performance evaluation and prediction to improve product/systems safety, reliability, and maintainability. This body of knowledge and applied technologies include, but are not limited to, design review and control; prediction, estimation, and apportionment methodology; failure mode and effects analysis; the planning, operation, and analysis of reliability testing and field failures, including mathematical modeling; understanding human factors in reliability; and the ability to develop and administer reliability information systems for failure analysis, design, and performance improvement; and reliability program management over the entire product life cycle.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified Reliability Engineer Certification PreparationSelf-Paced Member Price: $699Self-Paced List Price: $799Certified Reliability Engineer Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Reliability Engineer Handbook, Third EditionMark Allen Durivage, editor

Item: H1535Member Price: $89List Price: $135

SIX SIGMA BLACK BELT – CSSBBThe Certified Six Sigma Black Belt (CSSBB) is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools. A Black Belt should demonstrate team leadership, understand team dynamics, and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of lean enterprise concepts, are able to identify nonvalue-added elements and activities, and are able to use specific tools.

Member Price: $388 • Nonmember Price: $538

ASQ TrainingCertified Six Sigma Black Belt Certification Preparation

Location: Baltimore, MDDate: May 21 – 25, 2018Classroom Member Price: $1,799Classroom List Price: $1,999Self-Paced Member Price: $1,099Self-Paced List Price: $1,299Virtual Member Price: $999Virtual List Price: $1,199 Certified Six Sigma Black Belt Question BankMember Price: $99List Price: $109

Quality Press Publications ■ The Certified Six Sigma Black Belt Handbook, Third EditionT. M. Kubiak and Donald W. Benbow

Item: H1494Member Price: $99List Prist: $145

■ The ASQ CSSBB Study GuideMark Allen Durivage and Shawn Findlater

Item: H1536Member Price: $30List Prist: $50

11asq.org/cert ASQ CERTIFICATION

Prices and dates in this catalog are subject to change without notice. For the most up-to-date information, visit www.asq.org.

SIX SIGMA GREEN BELT – CSSGBThe Certified Six Sigma Green Belt (CSSGB) operates in support of, or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems, and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes.

Member Price: $288 • Nonmember Price: $438

ASQ TrainingCertified Six Sigma Green Belt Certification PreparationCheck the ASQ website for upcoming dates.

Classroom Member Price: $1,399Classroom List Price: $1,599Self-Paced Member Price: $699Self-Paced List Price: $799Virtual Member Price: $699Virtual List Price: $799Certified Six Sigma Green Belt Question BankMember Price: $99List Price: $109

Quality Press Publications ■ The Six Sigma Green Belt Handbook, Second EditionRoderick A. Munro, Govindarajan Ramu, and Daniel J. Zrymiak

Item: H1469Member Price: $89List Price: $135

■ The ASQ CSSGB Study GuideRoderick A. Munro, Daniel J. Zrymiak, and Elizabeth J. Rice

Item: H1528Member Price: $30List Price: $50

• Differentiate you.

• Enhance career opportunities and earning capacity.

• Help you evaluate people and opportunities.

• Increase peer and leadership confidence in you.

• Demonstrate mastery of best practices.

• Expand your social network.

CERTIFICATION CAN ...

12 ASQ CERTIFICATION asq.org/cert

SIX SIGMA YELLOW BELT – CSSYBThe Certified Six Sigma Yellow Belt (CSSYB) certification will be aimed at those new to the world of Six Sigma who have a small role, interest, or need to develop foundational knowledge. Yellow Belts can be entry-level employees who seek to improve their world or executive champions who require an overview of Six Sigma and DMAIC. This certification will adopt the approach of advancing the concept and potential of using Six Sigma tools and methodologies within an organization.

Member Price: $244 • Nonmember Price: $394

ASQ TrainingLean Six Sigma Yellow Belt

Location: Phoenix, AZDate: February 23 – 24, 2018Classroom Member Price: $899Classroom List Price: $999Self-Paced Member Price: $299Self-Paced List Price: $399Certified Six Sigma Yellow Belt Question BankMember Price: $99List Price: $109

Quality Press Publications ■ The Certified Six Sigma Yellow Belt Handbook Govindarajan Ramu

Item: H1493Member Price: $69List Price: $105

■ The ASQ CSSYB Study GuideErica L. Farmer and Grace L. Duffy

Item: H1525Member Price: $30List Price: $50

SOFTWARE QUALITY ENGINEER – CSQEThe Certified Software Quality Engineer (CSQE) understands software quality development and implementation, software inspection, testing, verification, and validation, and implements software development and maintenance processes and methods.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingSoftware Quality Engineering Certification Preparation

Location: San Francisco, CADate: November 13 – 17, 2017Location: Baltimore, MDDate: May 21 – 25, 2018Classroom Member Price: $1,999Classroom List Price: $2,299Certified Software Quality Engineer Question BankMember Price: $99List Price: $109

Quality Press Publication ■ The Certified Software Quality Engineer Handbook, Second EditionLinda Westfall

Item: H1516Member Price: $99List Price: $145

Prices and dates in this catalog are subject to change without notice. For the most up-to-date information, visit www.asq.org.

13asq.org/cert ASQ CERTIFICATION

Looking for professional development opportunities? Becoming an ASQ member is the answer. Gain extended access to the Knowledge Center—a resource full of books, case studies, and more that will help you � nd solutions. You’ll also have access to the Career Center to post your résumé and view more than 1,000 job postings. Get a members-only discount and save!

ADVANCE YOUR CAREER

LEARN MORE AT asq.org/membership.

SUPPLIER QUALITY PROFESSIONAL – CSQPThe Certified Supplier Quality Professional (CSQP) understands the principles of product and service quality evaluation and control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems, application and analysis of testing and inspection procedures, the ability to use metrology and statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, familiarity with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction.

Member Price: $348 • Nonmember Price: $498

ASQ TrainingCertified Supplier Quality Professional Preparation

Location: San Antonio, TXDate: October 4 – 6, 2017Classroom Member Price: $1,299Classroom List Price: $1,599Virtual Member Price: $699Virtual List Price: $799

Quality Press Publication ■ The Certified Supplier Quality Professional HandbookMark Allen Durivage, editor

Item: H1520Member Price: $89List Price: $135

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THE DIFFERENCE BETWEEN AN ASQ CERTIFICATION AND A CERTIFICATE OF TRAINING

An authentic professional certification is formal recognition by a respected, recognized, and established professional organization that an individual has demonstrated a proficiency within, and comprehension of, a specified body of knowledge.

An ASQ certification, like most authentic professional certifications, requires that individuals demonstrate these competencies by passing an exam and having a track record of expertise in one of the specified quality disciplines, such as Six Sigma. ASQ does not require you to take the ASQ training—or any other particular courses—as a condition of awarding such certifications.

There has been a great deal of confusion as to the true meaning of certification, especially recently, as individuals and companies strive to achieve and validate competencies in a competitive job market. Numerous training companies, educational institutions, and even individual training consultants are competing to sell training courses that purportedly include “certification.”

In many cases, these are not certifications based on a noncommercial standard body of knowledge as developed by objective third-party entities, but rather paper certificates awarded for participating in specific training.

While there is nothing wrong with providing evidence of a course completion (whether through a document and/or accredited continuing education units), this should not be confused with the rigor and achievement of a professional certification.

15asq.org/cert ASQ CERTIFICATION

ASQ Certification (Training) Certificate

Basis for award

• Requires passing an exam reflecting professional consensus and expertise.– Experience and/or educational prerequisites.– Exam is proctored and expertly developed

to evaluate competency in a particular field of knowledge.

• Not awarded for completing any specific course.

• Attending a particular training session and/or completing a course or specified courses.

Awarded by • An established independent professional associa-tion not affiliated with any commercial entity.

• An educational institution or commercial entity.

What it recognizes

• Subject mastery of an objective and consistent body of knowledge based on expert consensus and objective and research-based job analysis.

• Completion of a course or several courses offered by a particular training provider offered at a particular point in time.

Source of the body of knowledge/skill sets referenced

• ASQ members who are recognized subject matter experts and practitioners in the field of the particular certification.

• The course content is developed and offered by the provider the same time it’s offered to, and attended by, the student.

Standards for granting the award

• Technically rigorous exam questions and grading structure to which a systematically developed knowledge content is applied.

• Use of professional testing experts and content subject matter experts.

• Exam formally administered under scheduled and prescribed conditions to ensure integrity.

• Adherence to ISO 17024.

• Course content as demonstrated by the student’s participation and/or the specific provider’s knowledge assessment method.

Professional credentialing

• ASQ trademarked certifications can be listed after one’s name and used on business cards.

• Many job postings ask specifically for ASQ certifications.

• ASQ certifications are recognized by more than 125 corporations.

• N/A, but the course attended/completed can be referenced as an educational qualification on employment applications.

• Employers’ recognition of the completed training mostly based on familiarity with the training provider.

Duration of the credential

• Like most professional certifications, ASQ certifications must be renewed by demonstrating continued competency to reflect the knowledge updates that take place at least every three years.

• A formal recertification process ensures that the certification holder has maintained the appropri-ate level of competency and is up to date.

• Generally no expiration date is applicable because the certificate verifies the completion of a specific course of instruction on a certain date.

COMPARING CERTIFICATION WITH CERTIFICATESThe following summary comparison is provided for purposes of clarification:

WHAT IS CERTIFICATION?Certification is formal recognition by ASQ that an individual has proficiency within, and a comprehension of, a specified body of knowledge (BoK). It is peer recognition, not registration or licensure.

WHY BECOME CERTIFIED? Quality competition is a fact of life, and the need for a workforce proficient in the principles and practices of quality control is a central concern of many companies. Certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to ensure quality of products and services. Certification is an investment in your career and in the future of your employer.

I DON’T HAVE THE REQUIRED EXPERIENCE. CAN I STILL GET CERTIFIED?For those certifications with education waivers, you may waive some of the required work experience if you have a degree, diploma, or certificate beyond high school.

If you do not have the education and work experience required to sit for a particular certification exam, you may obtain a partial refund of your exam fee by contacting ASQ. ASQ will not waive the exam requirements. If you are short on work experience, you may sit for the next exam, as long as you meet the requirement by the time you apply for the exam.

WHAT CAN I STUDY TO HELP ME PASS THE EXAM?There’s no one resource. The books that are used to create the exam questions are under “references” on the preparation page for each exam. The subjects you need to know are listed in the BoK. A thorough understanding of the BoK and the subjects it covers are the basic requirements for passing the exam. ASQ offers several certification preparation tools.

HOW CAN I APPLY FOR A CERTIFICATION EXAM?There are several ways to apply. You can apply online. You can download an exam application for mailing or faxing. You will need your résumé and credit card to complete the application. Or you can request a free certification brochure by contacting ASQ Customer Care at 800-248-1946 (United States and Canada only), 414-272-8575, or help@asq.org.

WHAT ARE THE UPCOMING EXAM DATES?For a list of exam dates and locations, visit asq.org/cert/dates. Special administrations are possible. Permanent special administration sites for paper-based tests will continue to be offered twice a year in certain regions where Prometric does not offer a testing center.

WHAT IS COMPUTER-BASED TESTING?To improve the certification process, paper-based exames are moving to computer-based testing. Candidates can take ASQ Certification exams at a Prometric testing facility where the test is delivered via computer in a Prometric proctored, secure environment. Visit asq.org/cbt for more information.

Frequently Asked Questions About ASQ Certification

Here are commonly asked questions about ASQ certification. Should you have any further questions, please visit asq.org/cert or call 800-248-1946.

WHAT IS THE FORMAT OF THE CERTIFICATION EXAM?All exams consist of multiple-choice questions that are carefully designed, reviewed for correctness, and computer-scored. The Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam also contains two constructed-response (essay) questions. The Master Black Belt certification exam has a performance-based assessment that includes situation-specific materials that candidates will be directed to evaluate and respond to.

The exams take two to five hours, depending on the certification.

All exams are given in English. Additionally, ASQ offers select translated exams in some countries.

WHAT IS THE PASSING SCORE ON A CERTIFICATION EXAM? ASQ certification exams use a “cut-score” process. You need a score of 550 points out of a possible 750 to be certified. For more information on cut-scores, please visit asq.org/cert/faq/exam-grading-process.

HOW LONG DOES IT TAKE TO GET MY EXAM RESULTS? Candidates who take a computer-based examination* †receive the exam report at the test center the day they sit for the examination. They can also access their exam results on ASQ.org seven business days after your examination date.

*Exam results for the CMQ/OE and MBB will not be available on testing day due to the written portion of the exams.

†ASQ exam results for pilot exams and exams with updated bodies of knowledge will be communicated within two weeks. We recognize that prompt notification of exam results is important. We make every effort to provide results as soon as possible. Your exam results are confidential. We will not give results over the phone.

We do not give information about certification to third parties except at the written request of the person who took the exam.

I DID NOT PASS. WHAT IS THE RETAKE POLICY? You may retake any exam at the retake rate. See individual certifications for specific retake fees.

There is no limit to the number of times you may retake an exam. You will, however, be charged a retake fee each time. You must retake the exam within two years of your last attempt. If you do not retake within this period, you will have to submit a new application with full certification fees.

WHY SHOULD I RECERTIFY? You made the effort to pass the certification exam in the first place—now maintain it. Maintaining your certification secures the investment you’ve already made in your career. Quality competition is a fact of life, and the need for a workforce proficient in the principles and practices of quality is a central concern of many organizations. Certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to ensure the quality of products and services. Certification is an investment in your career and in the future of your employer.

HOW CAN I USE CERTIFICATIONS ON MY BUSINESS CARDS? Individuals with ASQ certification may indicate their certification(s) on their personal business cards. Please refer to your certification in terms consistent with the legal requirements found in many states.

Canadian Provincial and Territorial laws prohibit the use of the term “engineer” unless an individual is registered in Canada as a Professional Engineer. However, ASQ-certified individuals would not be in violation of this law if they use the acronyms “ASQ CQE,” as appropriate, as a title instead of the word “engineer.”

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TESTIMONIALS

“Obtaining my CQIA certification has allowed for me to fully understand the basics of quality and to be able to use the tools and knowledge gained through the courses taken in preparation for this certification in my current job.”

— KIRSTEN RYDER

“Most quality professionals don’t hold a degree in quality, so this certification provides both a standard and way to quickly tell who has demonstrated mastery of the basics of quality.”

– MATTHEW BARSALOU

“Being a Certified Quality Engineer has provided the tools and resources to be a credible authority on quality and influence my organization for positive change.”

— RICH ALBERT

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“My certifications have been a testament to the experience and drive needed to lead quality improvement initiatives within our organization. From cost-reduction projects, Six Sigma projects, root cause investigation, and many other opportunities, ASQ certifications confirm my ability to apply quality experience and knowledge.”

— FERNANDO SERRANO

“Certification is an investment in my career and in the future of my company. It is a mark of excellence. It demonstrates that I have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles to ensure quality of products and services.”

— MARIO PEREZ

600 N. Plankinton Ave.Milwaukee, WI 53203-2914t: 414-272-8575800-248-1946f: 414-272-1734www.asq.org

ADVANCE YOUR CAREER. IMPROVE YOUR ORGANIZATION.

PDF Only, Revised August 2017

Invest in yourself and your career with this mark of excellence. Gain an advantage over your competition, and increase the potential of earning a higher salary.

Certification is one of the most valued benefits of ASQ membership.

Visit asq.org/cert