Gables Residential Corporate Citizenship Report 2014
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Transcript of Gables Residential Corporate Citizenship Report 2014
CORPORATE CITIZENSHIP REPORT 2014
TABLE OF CONTENTS
A NOTE FROM OUR PRESIDENT & CEO
TAKING CARE OF THE WAY PEOPLE LIVE
SUSTAINABLE COMMUNITY: GABLES PARK TOWER
TAKING CARE OF OUR RESIDENTS
TAKING CARE OF OUR CLIENTS
TAKING CARE OF OUR RETAIL TENANTS
SUSTAINABLE COMMUNITY: GABLES PONCE
TAKING CARE OF OUR ASSOCIATES
TAKING CARE OF OUR TEAMS
TAKING CARE OF OUR WELL-BEING
SUSTAINABLE COMMUNITY: GABLES RIVER OAKS
TAKING CARE OF OUR ENVIRONMENT
12
TAKING CARE TO MEASURE OUR SUSTAINABILITY PERFORMANCE
SUSTAINABLE COMMUNITY: GABLES TANGLEWOOD
TAKING CARE OF OUR INVESTORS
TAKING CARE OF THE COMMUNITY
TAKING CARE OF BUSINESS
#GABLESPROUD
3 - 456
7 - 89 - 1011 - 1213 - 14
1516
17 - 1819 - 2021 - 2223 - 24
252627
TAKING CARE OF CORPORATE HOUSING
28
GABLES RESIDENTIAL CORPORATE CITIZENSHIP REPORT 2014
A NOTE FROM OUR PRESIDENT & CEO
I am #GablesProud!
In my 27 years here, I could not be more proud of the entire Gables team than I am today. Let me share with you why.
2014 was one of change and uncertainty as the Gables organization went through a planned recapitalization. Not only did Gables associ-ates engage in their respective roles throughout the event, but they raised the bar in executing our mission every day with unparalleled pride and professionalism.
“Taking Care” is an all-encompassing spirit and a pervasive culture that is incorporated into everything we do as an organization. Good
corporate citizenship is one of the measures Gables undertakes and holds as a cornerstone of living our mission. It is not something that can be accomplished in one day and the box is checked for the year. Good corporate citizenship is an enduring objective that overlays all of our decisions and un-dertakings. It guides our interactions with our associates, retail tenants, investors and vendor partner relationships. It influences our development and operational endeavors. It directs our involvement with our local communities. It defines our organization.
Gables associates steadfastly focused on these core beliefs in 2014. As a result, exemplary financial results were achieved for our investors and in addition, the company and many associates were rec-ognized on numerous occasions throughout the multi-family industry for innovation and performance. Over the course of the year the team completed $360M of development while actively working on $600M of new development and an additional $16M of value-add renovation activity, all of which was undertaken with sustainability certification guidelines and goals generating returns above expecta-tions. Through the thoughtful application of the actions necessary to achieve these measures, our team has been able to deliver award-winning, industry leading ideas and initiatives.
As important as it is to Gables to be a leader in the industry, being an active corporate contributor in the neighborhoods in which we do business is equally important. Gables communities are a part of their local neighborhoods with many associates committing their time to make a difference. They are passionate about improving their surroundings and assisting the local community through their time and donations. In addition, many Gables associates participate in the local chapters of industry related organizations as well as leadership roles at the state and national level. Providing leadership in the community and in the multi-family industry is our associates’ way of personally giving back to make their world a better place.
As you read through the balance of this report you will see some of the specific details related to Gables sustainability efforts, community service endeavors, associate engagement and corporate governance measures. These are the cornerstones of Gables corporate citizenship efforts. I know you will understand why I say,
I am #GablesProud.
Susan M. Ansel President & Chief Executive Officer
South Florida
Denver
Orlando
Seattle
San Diego
Phoenix
Dallas
Austin
Houston
Jacksonville
Atlanta
Charlotte
Metropolitan DC
Boston
Metro New York/New Jersey
Tampa
OUR MISSION OUR CORE VALUES
ON THE MAP
&VISION Extraordinary quality and service for our residents
Unparalleled employment experiences for our associates
Utmost integrity and value for our shareholders and customers
Enduring contributions to our local communities
•
•
•
•
GABLES MANAGES
34,529 APARTMENT HOMES
SQUARE FEET OF RETAIL SPACE ACROSS
THE COUNTRY
507,648
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Live
Gables Residential is an award-winning, vertically integrated real estate company and privately held REIT specializing in the development, construction, acquisition and management of multifamily and mixed-use communities throughout the United States, including Atlanta, Austin, Boston, Dallas, Denver, Houston, Southern California, South Florida, and metropolitan Washington, D.C. In addition, on behalf of our third-party clients, we manage communities located in other markets that are referenced on the map below.
Our vision is to be the industry leader for innovation, adaptability and entrepreneurship in providing high-quality living experiences in premier apartment communities. These experiences are created from a culture committed to producing products and ser-vices that appeal to the evolving demographic in high-growth markets in the United States.
GABLES OWNS
Gables Residential Corporate Citizenship Report 20142
Over 10% of building materials (concrete and steel) manufactured from recycled contentReduced carbon footprint - more than 20% of material originated within 300 milesOver 70% of construction waste material diverted from landfills and recycledRenewable bamboo flooring in apartment homesRecyclable carpetingSolar shades to reduce heat transfer Use of eco-friendly cleaning products by on-site teamEnergy efficient light colored roof
Low-emitting materials-adhesives, sealants, zero VOC paint, carpet and composite wood productsSmoke-free community
Interior fluorescent lighting inside apartment homes and common areasProgrammable thermostatsLow-flow plumbing fixturesDouble-glazed windowsENERGY STAR qualified appliancesHigh-efficiency HVAC systemsLow-E glass
Drought-tolerant native plantsBio-filtration meadow to filter debris and sediment prior to entering source of area’s drinking waterWidening of sidewalks, extension of a pedestrian bridge and future railroad underpass to enhance nearby pedestrian and cyclist infrastructureRain sensors on irrigationCondensate collection system used for irrigation
Shopping, restaurants and other service-oriented businesses within walking distanceAmtrak station within a ½ mileTwo bus stops within a ¼ mileBicycle storage facilityPreferred parking for energy-efficient vehicles
MATERIALSRESOURCES
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INDOORENVIRONMENTALQUALITY
ENERGY & WATER
EFFICIENCY
LANDSCAPING &ENVIRONMENT
TRANSPORTATION
Electric car charging stations
&
LANDSCAPING &
TRANSPORTATION
SUST
AIN
AB
LE C
OM
MU
NIT
Y& GABLES PARK TOWER
Austin, TX
70%OF CONSTRUCTION
WASTE WAS DIVERTEDFROM A LANDFILL
USGBC LEED Silver Certified
Gables Residential Corporate Citizenship Report 20144
“The response is always fast, professional and efficient and well done. I cannot speak highly enough about the entire staff at this community. They are simply outstanding and have always delivered responses and services higher than my expectations. I was apprehensive about returning to an apartment home, but Gables Residential and the Desert Club have alleviated all of my concerns. It is a real joy to live here. Thank you for the quality and profession-alism you and your staff demonstrate ev-ery day.”
“My process of moving was exceptional. The manager and staff were totally pro-fessional, promptly answered all my ques-tions via phone AND email. I’ve never worked with management that made sure all your concerns/questions are met so quickly. Thank you.”
“This is an amazing facility with even more amazing staff. The folks at the Concierge desk are first class. Thanks much for all the above and beyond effort to help us move in.”
“The management staff has provided me with exceptional customer service. Their professionalism and willingness to as-sist me in any way has been outstanding. I would recommend Cherry Knoll to my friends and family members if they lived here in Maryland.”
RESIDENT SATISFACTION SURVEY
Overall Satisfaction
Gables Kingsley IndexSM
4.04 3.88
CommunityRecommendation
Gables Kingsley IndexSM
4.18 4.03
Overall Satisfaction(Maintenance)
Gables Kingsley IndexSM
4.42 4.26
Overall Satisfaction(Management)
Gables Kingsley IndexSM
4.04 3.90
Source: Kingsley Survey Review, Q3 2014. kingsleyassociates.com
Gables strives to provide our signature hospitality experience to our residents and guests alike. “Home” is what we strive to create while Taking Care of our residents’ every need. Thanks to our resi-dent feedback, via our independent professional surveys, we’ve exceeded industry standards for another con-secutive year by providing excellent customer service.
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Clien
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Taking Care of Our Residents
Overall Satisfaction
CommunityRecommendation
Overall Satisfaction(Maintenance)
Overall Satisfaction(Management)
“AEW Capital Management has en-joyed working with Gables Residential for more than 20 years. Gables con-sistently provides an experienced and professional management team sup-ported by a strong corporate plat-form. We have worked successfully together on a variety of strategies including stabilized properties, as-set repositioning, new developments and property sales. The Gables team does an excellent job of understand-ing and implementing ownership’s objectives.” - Julie Kittler, Vice President Multifamily Asset Management AEW Capital Management, L.P.
Gables Residential Corporate Citizenship Report 20146
“Gables is a proven market leader in the multi-family industry. From senior management to commu-nity staff, the Gables team is one of service and expertise that has delivered strong market perfor-mance; allowing us to outperform the competition and maximize re-turns. As Gables has developed a strong brand nationally, we quick-ly look to them to understand op-portunities in various markets. We take a lot of pride in our 15 year history with Gables Residential.”
- Principal Financial Group
Gables Residential not only develops and owns apartment communities in EstablishedPremium Neighborhoods ™ (EPNs) throughout the United States, but we also provide third-party management services to over 60% of our portfolio. Gables believes in Taking Care of our clients by investing in training and human resources, pursuing market research and an-alytics, and allowing our clients to reap the benefits of our Gables programs and systems. Our boutique approach to management offers a unique and personalized experience for all of our clients.
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Taking Care of Our Residents
Gables Residential Corporate Citizenship Report 20146
“I chose Emory Point for my specialty food concept because of the prox-imity to Emory University, the Center for Disease Control and the affluent neighborhoods nearby. The ambiance of the center provides a great town center feeling and the co-tenancy with restaurants and retailers creates a unique synergy. I am looking forward to the next phases of Emory Point opening given the interesting mix of retail tenants and the potential to become a regional destination for shopping and dining which will ulti-mately be beneficial to businesses like Strippaggio.”
-Celia Tully Owner Strippaggio
“We value and appreciate that Gables continues to set the bar high. Our decision to relocate our Tootsies’ Houston flagship store and office head-quarters totaling over 40,000 square feet to Gables West Ave proved to be a huge win for our organization. Gables presented the ideal oppor-tunity to occupy an entire city block within the heart of Houston’s oldest and most affluent residential area. The management team continues to foster a genuine and positive tenant landlord relationship further sup-porting our overall success and focus on fashionable women and stellar customer service.”
- Norman Lewis Chief Operating Officer Tootsies
We are committed to building and Taking Care of successful mixed-use destinations located in some of the most desirable neighborhoods throughout the United States. Our special blend of retail and residential offers a “one stop shop” living choice for those who seek luxury and convenience - an ideal place to live, dine, shop, and ultimately thrive, all while limiting our carbon footprint and enhancing our residents’ lives with a maintenance-free lifestyle.Gables West AveHouston, TX
Gables Park PlazaAustin, TX
Gables Park TowerAustin, TX
Gables Park 17 Dallas, TX
NEW RETAIL TENANTS CAN
OPT TO USE EXISTING
FURNITURE &FIXTURES
Gables Villa Rosa Dallas, TX
Gables Uptown Tower Dallas, TX
Gables Wilton Park Wilton Manors, FL
Gables PonceCoral Gables, FL
Emory PointAtlanta, GA
Gables Upper RockRockville, MD
Gables TanglewoodHouston, TX
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EMORY POINT // Atlanta, GA
WEST AVE // Houston, TX
“As a franchisee of multiple retail store locations, I fully appreciate that Gables Urban has set the bar high. The retail management team fosters a uniquely engaging and positive tenant/landlord relationship with dedicated focus on re-tail success.” - Stephanie M. Folsom fab’rik
SINGLE STREAMRECYCLING PROVIDED
LED LIGHTS USED IN ALL NEW DEVELOPMENTS AND RETROFITTED PARKING GARAGE LIGHT FIXTURES FROM HIGH ENERGY BULBS
Gables Residential Corporate Citizenship Report 20148
SUST
AIN
AB
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OM
MU
NIT
YGABLES PONCECoral Gables, FL
75%OF CONSTRUCTION
WASTE WAS DIVERTEDFROM A LANDFILL
FGBC Green Achievement Award
Gables Residential Corporate Citizenship Report 2014
Over 10% of building materials (concrete and steel) manufactured from recycled contentReduced carbon footprint - more than 20% of materials originated within 300 miles75% of construction waste materials diverted from the landfill and recycledSite has infrastructure capable for recycling paper, cardboard, glass, plastics and metal Solar shades to reduce heat transfer Use of eco-friendly cleaning products by on-site teamEnergy efficient light colored roof
Low-emitting materials-adhesives, sealants, zero VOC paint, carpet and composite wood productsSmoke-free community
Interior fluorescent lighting inside apartment homes and common areasProgrammable thermostatsLow-flow plumbing fixturesHurricane Impact windowsENERGY STAR qualified appliancesHigh-efficiency HVAC systemsLow-E glass
Drought-tolerant native landscapingWater efficient irrigation systemEnhancing of sidewalks, landscaping and parking along streets around projectRain sensors on irrigation
Shopping, restaurants and other service-oriented businesses within walking distanceMetro rail station within a ½ mileCity of Coral Gables bus stops within walking distanceBicycle storage facilityMetro bus stops within walking distance
&MATERIALSRESOURCES
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INDOORENVIRONMENTALQUALITY
ENERGY & WATER
EFFICIENCY
LANDSCAPING &ENVIRONMENT
TRANSPORTATION
75%Gables Residential Corporate Citizenship Report 201410
TENURE IN YEARS
ASSOCIATE GENERATION BREAKDOWNGABLES LEADERSHIP INSTITUTE
RECRUITING
The Gables Leadership Institute (GLI) is a year-long blended learning program centered around developing the high potential talent at Gables and preparing them as future leaders of the company. Each GLI applicant participates in a rigorous process to be admitted including sponsorship from a Gables officer. The first GLI class began in October of 2013 and contained a cross-functional representation of Gables’ corporate and on-site leaders. The GLI leadership pro-gram consists of four separate training sessions facilitated by renowned subject matter experts in their field. Each session of GLI focuses on a different attribute of becoming a leader.
The results are fantastic. Three of the twelve participants have been promoted as senior leaders in 2014, which is directly linked to their GLI learning experience.
3OF
Gables Residential is committed to hiring high caliber talent. In 2014, our recruitment team served on the NAAEI Careers Com-mittee, guest lectured at postgraduate level property manage-ment courses, and provided mentorship to high school students considering the industry. Career fairs were attended at University of Georgia, University of Texas, University of Maryland, American University, and more.
In addition, Gables supported Veteran recruitment efforts by asking Veterans and their family members to “join our ranks” while participating in fairs in Atlanta, Houston, and the DC metro area this year.
12GLI MEMBERSPROMOTED IN 2014
Our associates are our most valuable asset. We believe it is important to recruit the best people, invest in them and develop their skill-sets as our future generation of leaders. We accomplish Taking Care of our associates via our innovative recruiting, training and leadership programs. We maintain our top-notch team thanks to our leading-edge recognition programs, awards and benefits, as well as a strong company culture recognized industry-wide.
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ASSOCIATE SATISFACTION
Gables Associates Kingsley IndexSM
0%
20%
40%
60%
80%
100%
OverallSatisfaction
Recommend Gables to a Friend
Proud to Work for Gables
88% 85%90% 87%
92% 90%
THE
GA
BLE
S 411
TENURE IN YEARS
13.8LEADERSHIP
5AVERAGE TENURE
6.5 REGIONALMANAGERS
6 COMMUNITYMANAGERS
3.7 ON-SITEASSOCIATES
2014 TRAININGIN HOURS
ONLINE IN PERSON4,256 22,506
26,762TOTAL TRAINING HOURS AVERAGE HOURS
PER ASSOCIATE
8,893VIEWS OF TRAININGVIDEOS
219HOURS OF VIDEOTRAINING PRODUCED
48%
Caucasian
31%
Hispanic
16%
AfricanAmerican
2%Asian
3%2 or more
races
ASSOCIATE DEMOGRAPHICS
46%FEMALE
54%MALE
24
{{
{
ASSOCIATE GENERATION BREAKDOWN
35%
42%
Generation Y
Generation X
22%Baby
Boomers
1%Other
Gables Residential Corporate Citizenship Report 201412
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Team
sTHE SUNSHINE FUND
At Gables Residential, we treat everyone equally and are proud to offer domestic partnership benefits to same sex spouses, do-mestic partners and civil union partners and their children. These benefits include medical, dental, vision, our Employee Assistance Program (EAP), dependant life insurance, and family accidental death and dismemberment insurance.
Funded solely by associate contributions, the Sunshine Fund was established to assist Gables associates in need due to an unexpected tragedy or medical emergency. In times of desperate need,
Gables associates can take comfort in the care and compassion of their fellow associates. By contributing as little as $1 per paycheck through automatic payroll deductions, our associates can directly affect the life of another Gables associate, a co-worker, or a friend, who needs help.
$120,000 DONATED TO OURFELLOW ASSOCIATES SINCE 2003
DOMESTIC PARTNERSHIP BENEFITS
The Employee Assistance Program (EAP), available immediately upon employment, is designed to assist Gables associates and their family members with personal problems that may involve financial worries, family or marital difficulties, divorce or sepa-ration, and drug and alcohol dependence. Complete confidenti-ality in all voluntary contacts with the EAP is assured except as specified by law.
EMPLOYEE ASSISTANCE PROGRAM
SAFETY
FOREVER GREAT SCHOLARSHIP
Since 2000, associates and their children who are committed to continuing education have
been awarded the Forever Great Scholarship to help reimburse tuition expenses. Each year, an average of eight selected associates receives
this benefit.
$175,000IN SCHOLARSHIPS
SINCE 2000
The safety of our associates is a top priority for Gables. Gables Construction has developed and is implementing a new fall protection program for wood
construction that is aimed at further reducing the potential for injury from falls.All construction associates are required to attend an Occupational Safety and
Health Administration (OSHA) 10 hour outreach training class every 2 years. We also require construction associates to take the Trenching/Excavation Class, Fall
Protection Class, and Scaffold Training at the commencement of each new project. It is vital that we provide innovative and effective safety training in order to protect
our most valuable assets - our associates.
0GABLES
CONSTRUCTION HAD
INCIDENTS & ILLNESSES IN 2014
THE SUNSHINE FUND
$120,000 DONATED TO OURFELLOW ASSOCIATES SINCE 2003
Gables Residential Corporate Citizenship Report 201414
ASSOCIATES WHO HAVE REACHED 10 YEARS WITH GABLES ARE ELIGIBLE FOR A
6 WEEK SABBATICAL
WE ARE FIT4FUNDS!We are invested in our associates’ wellness, because, after all, healthy = happy, and we truly believe in Taking Care of the Way People Live. Our incentive-based program, Fit4Funds, encour-ages our associates to practice healthy living, whether it be im-proving ones knowledge, diet, or exercise. In 2014, we featured the following Fit4Funds challenges:
Q1: Healthy Habits: Tracking & Improving Eating
Q2: Wellness Webinar Series
Q3: Peak Performance: 10,000 Steps to Wellness
Q4: Movers & Shakers: 150 Minutes of Movement
Associates who complete these challenges earn Fit4Funds incentives on their paychecks!
ANNUAL HEALTH
FAIRS
Each year in our major regions, Gables holds health fairs where associates can ask questions of representatives from our insurance carrier, learn ways to save more from our 401(k) education specialists, and receive free flu shots, biomet-ric screenings and personalized health coaching. Our associates earn incen-tives on their paychecks for their participation and attention to their personal health. In 2014, a brand new GMC Denali Road Bike was raffled off to a lucky associate in each region.
Delivering great customer service to our residents is only possible if our associates are highly engaged. Therefore, we believe it’s important to have happy and healthy associates. Taking Care of our associates is an important value at Gables as we understand the critical role they play in our success every day. We promote individual well-being while encouraging a positive work-life balance.
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GCA LEASED NEARLY
2,000CORPORATEAPARTMENT
HOMES IN 2014
Corporate Housing Provider of the YearForum for Expatriate Management
In 2014, GCA developed and launched a mobile app giving residents access to details about their apartment home, arrival instructions, and area recommendations.
CORPORATEAPARTMENT
HOMES IN OVER
30STATES
Gables Corporate Accommodations (GCA) provides a furnished apartment home service to individuals or corporations anywhere in the nation. GCA combines cost-effective ideas, personal service and the simplicity of one point of contact, as we believe in Taking Care of apartment home living on any scale, furnished orunfurnished.
GCA’s larger clients include Amazon, ExxonMobil, Deloitte, Hess, Cartus, Graebel, and Aires.
6 WEEK SABBATICAL
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Hous
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Gables Residential Corporate Citizenship Report 201416
Recycling bins located throughout the communityUse of eco-friendly cleaning products by on-site teamSustainable bamboo flooring
Low VOC paintSmoke-free communityControllable lighting and thermal comfortDouble paned insulated windows
ENERGY STAR qualified appliancesLow-E glassLED lighting throughout communityLow-flow commodesWater conserving shower heads and faucet aeratorsEnergy conserving business practices by on-site team
Native landscapingRain sensors on irrigation system
Mixed-use community featuring shops and restaurants on-site/within walking distanceElectric vehicle charging stationWalking distance to public transportation access
&MATERIALSRESOURCES
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INDOORENVIRONMENTALQUALITY
ENERGY & WATER
EFFICIENCY
TRANSPORTATION
LANDSCAPING &ENVIRONMENT
LED Lighting throughout the Community
SUST
AIN
AB
LE C
OM
MU
NIT
YGABLES RIVER OAKS
Houston, TXNational Green Building Standards - Silver
TRANSPORTATION
LANDSCAPING &
Gables Residential Corporate Citizenship Report 201418
GABLES UPPER ROCK // Rockville, MD
GablesResidential
Peer Average
2014 GRESB SCORES
0
10
20
30
40
50
OverallScore
Management & Policy
Implementation & Measurement
GRESB stands for Global Real Estate Sustainability Benchmark. GRESB is a leading source of comprehensive portfolio level sustainability data for the real estate industry.
LEED NEW CONSTRUCTION
LEED FOR HOMES
EARTHCRAFT MULTIFAMILY
EARTHCRAFT LIGHT COMMERCIAL (RETAIL)
EARTHCRAFT COMMUNITIES (MULTI-HOUSING)
AUSTIN ENERGY GREEN BUILDING (AEGB)
NATIONAL GREEN BUILDING STANDARD (NGBS)
FLORIDA GREEN BUILDING SYSTEM (FGBS)
GREEN PROGRAMS
Our environment has an incredible impact on the way we live, so in turn we are mindful about the impact Gables has on the environment. Our green standards apply to the way we strategically develop our communities, invest in the surrounding cities and act as a common thread throughout each and every sustainable practice. From our online leasing application system, to the continuing education programs at all of our communities and corporate offices, we continually believe in Taking Care of ways to contribute to our environment and support efforts to make our world a better and safer home for our future.
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RECYCLINGPROGRAM
TOTAL WEIGHT OFNON-HAZARDOUS
WASTE (TONS/MONTH)
TOTAL WEIGHT OF RECYLCING
(TONS/MONTH)
OWNED ASSETS RECYCLING
PARTICIPATION RATE
COMMUNITY RECYCLING RESIDENT
PARTICIPATION RATE(INDUSTRY RATE: 15%)
729148100%
20%
GABLES UPPER ROCK // Rockville, MD
GABLES DUPONT CIRCLE // Washington, DC
100%OF OUR NEW
CONSTRUCTION IS GREEN CERTIFIED
LEED NEW CONSTRUCTION
LEED FOR HOMES
EARTHCRAFT MULTIFAMILY
EARTHCRAFT LIGHT COMMERCIAL (RETAIL)
EARTHCRAFT COMMUNITIES (MULTI-HOUSING)
AUSTIN ENERGY GREEN BUILDING (AEGB)
NATIONAL GREEN BUILDING STANDARD (NGBS)
FLORIDA GREEN BUILDING SYSTEM (FGBS)
Gables Residential Corporate Citizenship Report 201420
GABLES PARK TOWER:
COOLINGTHINGS OFF
Tracking the sustainability performance of our communities helps us recognizewhere we excel as well as assists us in focusing on areas for continued improvement in our development and daily operations. We strive to make sure we are Taking Care of our investor, customer and community needs by constantly seeking effective ways to implement green initiatives company-wide.
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Meas
ure O
ur S
ustai
nabil
ity P
erform
ance
0
1500
3000
4500
6000
7500
Ideal Gables Uptown Tower
Ideal Gables Uptown Tower
AMERICAN UTILITY MANAGEMENT (AUM)
SCORE:
1006823 6823 6823 6823
GABLES UPTOWN TOWERDALLAS, TX
ENERGY USAGE IN 2014
WATER USAGE IN 2014
MM
BT
U/K
GA
L
The ideal energy/water usage shown approximates the minimum consumption necessary to achieve an AUMScore of 100.
As compared to 2013, over half of Gables communities saved water, electricity, and CO2 in 2014 as reported by AUM.
The average water consumption for Gables apartment homes on a daily basis was 87% of the industry average.
GABLES PARK TOWER:
COOLINGTHINGS OFF
Gables Park Tower implemented our first building-wide Variable Refrigerant Flow (VRF) HVAC system and represents 400 tons of cooling on all residential apartment homes and common area space. With the VRF we are able to re-duce the number of condensing units from 250 to 19. Design modeling predict-ed energy reduction of 30-40% in consumption compared to unitary equip-ment. This also results in greater control of the building's interior temperature by the building's occupants.
“DXS and Daikin are excited to be a part of Gables Park Tower in Austin, TX. This project is the first high-end high rise multifamily community in Texas to implement the premium energy efficiency Variable Refrigerant Flow technology. Since Gables made the decision to pursue the use of new technology, several other high rise developments have followed suit. Daikin and DXS congratulate Gables for leading the way!”
-DXS/Daikin
19VRF REDUCED THE NUMBER OF
CONDENSING UNITS FROM 250 TO
35% 40%
REDUCTION IN ENERGYCONSUMPTION
GABLES PARK TOWER // Austin, TX
-
AMERICAN UTILITY MANAGEMENT (AUM)
SCORE:
Gables Residential Corporate Citizenship Report 201422
SUST
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AB
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MU
NIT
YGABLES TANGLEWOOD
Houston, TXNational Green Building Standards - Silver
Gables Residential Corporate Citizenship Report 2014
Recycling bins through out the communityUse of eco-friendly cleaning products by on-site teamRenewable bamboo floors Construction schedule minimizes soil exposureIndigenous materials used for major elements of the building (concrete, steel, drywall, brick, CMU, stone, insulation)
Smoke-free communityControllable lighting Programmable thermostatsAll unit penetrations are sealed to prevent unwanted contaminants
ENERGY STAR qualified appliancesLow-E glassLow-flow plumbing fixturesHigh-efficiency HVAC systemsEnhanced foundation waterproofing installedENERGY STAR cool roofSealed ductsInsulated floorsWindows and doors have complete air barrier NFRC-certified windowsHot water lines insulated to a minimum of R-4Continuous air barrier between walls and ceiling separating the garage from the conditioned living spacesR-6 HVAC insulationCentral water boiler systemSolar shades in every apartment home
Rain sensors on irrigationNative or regionally appropriate grass, vegetation, and trees used
Mixed-use community featuring shops and restaurants on-site/within walking distancePublic transportation accessPedestrian activity promoted
&MATERIALSRESOURCES
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INDOORENVIRONMENTALQUALITY
ENERGY & WATER
EFFICIENCY
TRANSPORTATION
LANDSCAPING &ENVIRONMENT
Gables Residential Corporate Citizenship Report 201424
CODE OF CONDUCT & ETHICS POLICYGables’ reputation and continued success is dependent upon the conduct of our associates. Each associate, as a custodian of Gables’ good name, has a personal responsibility to ensure that his or her conduct protects and promotes both the letter of the Code and its spirit of ethical conduct. Adherence to these ethical principles is fundamental to Gables’ future success.
Gables has an ethics hotline and website called EthicsPoint where associates feel safe to call or log on anonymously and confidentially to report activities involving potential violations or questions regarding the Gables Residential’s Code of Ethics.
AUDITSInternal Audit is an independent and objective assurance and consulting activity that is guided by a philosophy of adding value to improve the operations of Gables and our associated businesses. It as-sists us in accomplishing our objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of our organization’s control and governance processes. Gables desig-nates an auditor for each major region, and all owned and third-party communities are audited every 12 - 18 months to ensure we continue to exceed standards. Collectively, our Internal Audit department collectively has 44 years of experience with Gables.
REPORTING
We value the trust our investors place with us. We focus on Taking Care of our company ethics and ensuring the highest quality of our practices and procedures at all times. We achieve this by applying effective programs utilized for both our on-site and corporate associates. This quality assurance impacts the success of our daily operations as well as our company’s overall performance.
Gables offers both standard and custom report options to investors, joint venture partners and third-party clients. We report financial information to our investors in accordance with Generally Accepted Accounting Principles (GAAP) as well as on a fair value basis, in accordance with the Company’s valuation policy. Upon request, Gables also reports information to investors in accordance with European Association for Investors in Non-Listed Real Estate Vehicles (INREV) standards. In addition to our standard reporting package, we also report various operational metrics in accordance with industry standards. A representative (but not exhaustive) listing of reporting provided by Gables includes the following:
Financial StatementsBudgeting and Forecast ReportingOccupancy and Leasing MetricsFinancing Metrics (e.g. weighted average interest rate and debt maturity dates)Valuation Metrics (e.g. appraised cap rates for the properties)Marketing AnalyticsWeb AnalyticsConstruction and Development Progress Reporting
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Rockville Volunteer Fire Department // Metropolitan DC
Covenant House // Atlanta
Independence Heights // Houston
People Helping People // Dallas
Guadalupe Neighborhood Development // Austin
HomeSafe // South Florida
Safe House // North Florida
Chicanos Por La Causa // Arizona
San Diego Rescue Mission // San Diego
Friends of Indian River // Virginia Beach
Bellport Head Start // New York
Food Lifeline Shoreline WA // Seattle
2014 GABLES DAYCONTRIBUTIONS
SINCE 2000, GABLES ASSOCIATES & VENDORS HAVE CONTRIBUTED OVER
HOURS OF COMMUNITY SERVICE & OVER
IN GOODS & SERVICES.
117,000$1,123,000
Each year on Gables Day, every associate company-wide puts aside their normal daily work activities to volunteer in their region.
Taking Care of the Way People Live ® starts at our communities and extends from there. Our efforts expand be-yond the broader neighborhoods where we live, work and play. Gables has always valued the symbiotic relationship that de-velops through our commitment to community service which is strengthened annually thanks to our Gables Day efforts. Our support of our Veterans, Earth Day and other causes binds us to our communities and our associates, while creating life-long alliances with our vendors, investors, residents and the general public.
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CODE OF CONDUCT & ETHICS POLICY
Gables Residential Corporate Citizenship Report 201426
Gables and our associates have consistently been recognized for performance and professionalism in the multi-family industry. 2014 was yet another incredible year full of accolades. It’s quite rewarding and humbling to be recognized industry-wide for Taking Care of business the Gables way.
2014 GABLES AWARD HIGHLIGHTSProperty Management Company of the Year - National Association of Home Builders (NAHB)
Property Management Company of the Year - Multi-Housing News (MHN)
Development Company of the Year - Silver - Multi-Housing News (MHN)
Best Marketing Program - Gold - Multi-Housing News (MHN)
BEST Winner 2014 - American Society for Training & Development (ASTD)
The Best and Brightest Companies to Work For™ - Atlanta & Houston
Home Innovation NGBS Green Partners of Excellence - National Green Building Standards
Outstanding Training Initiative Award - Gables Leadership Institute - Training Top 125
#19 in Training Top 125
Corporate Housing Provider of the Year - Forum for Expatriate Management
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#GablesProud is more than just a trending hashtag on Twitter. Our Gables Pride unifies us as a company and acts as a mode to contribute to the conversation of how we provide unprecedented experiences for both our associates and residents. We are also “#GablesProud” of being exceptional corporate citizens, whether it be through our Gables Day efforts or our everyday operations as a company. #GablesProud acts as a constant reminder of our company mission, Taking Care of the Way People Live.
“I love working for Gables Residential and living our motto “Taking Care of the Way People Live”. I can’t wait to grow within the company and advance in my career.”
“I am proud to work for Gables and appre-ciate the company taking the time to sur-vey how the associates feel during their tenure within the organization. I know that our feedback truly matters.”
“Gables is special to me because they are unique in how they make employees proud to say they work there. From day one they go into training and it’s a con-tinuous lifelong process from there; they give you the feeling of one big family.”
“I feel I am treated like a valuable individ-ual and given a generous amount of ap-preciation for my hard work. I also feel a sense of accomplishment daily from the tasks that I am given and the challenges that I overcome.”
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lesPr
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2014 GABLES AWARD HIGHLIGHTSProperty Management Company of the Year - National Association of Home Builders (NAHB)
Property Management Company of the Year - Multi-Housing News (MHN)
Development Company of the Year - Silver - Multi-Housing News (MHN)
Best Marketing Program - Gold - Multi-Housing News (MHN)
BEST Winner 2014 - American Society for Training & Development (ASTD)
The Best and Brightest Companies to Work For™ - Atlanta & Houston
Home Innovation NGBS Green Partners of Excellence - National Green Building Standards
Outstanding Training Initiative Award - Gables Leadership Institute - Training Top 125
#19 in Training Top 125
Corporate Housing Provider of the Year - Forum for Expatriate Management
Gables Residential Corporate Citizenship Report 201428
CORPORATE OFFICES
Atlanta Corporate Headquarters3399 Peachtree Road NESuite 600Atlanta, GA 30326404.923.5500
Boca Raton225 NE Mizner Blvd.Suite 400Boca Raton, FL 33432561.997.9700
Houston5847 San FelipeSuite 3250Houston, TX 77057713.784.4144
Dallas3811 Turtle Creek Blvd.Suite 1500Dallas, TX 75219214.252.2600
Austin6850 Austin Center Blvd.Suite 200Austin, TX 78731512.502.6000
Washington, DC8300 Greensboro DriveSuite 650McLean, VA 22102703.918.2500
San Diego9909 Mira Mesa Blvd.Suite 350San Diego, CA 92131858.684.3600
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GABLES.COM GABLES RIVER OAKS // Houston, TX