Gables Corporate Accommodations

14
3-TIME RECIPIENT OF THE CORPORATE HOUSING PROVIDER’S ASSOCIATION COMPANY OF THE YEAR AWARD GCARENT.COM

description

 

Transcript of Gables Corporate Accommodations

Page 1: Gables Corporate Accommodations

3-TIME RECIPIENT OF THE CORPORATE HOUSING PROVIDER’S ASSOCIATION COMPANY OF THE YEAR AWARD

GCARENT.COM

Page 2: Gables Corporate Accommodations

South Florida

Denver

Orlando

Seattle

SouthernCalifornia

Phoenix

Dallas

Austin

Houston

Jacksonville

Atlanta

DC/MD/VA

Boston

New York

Tampa

CORE MARKETS

1POINT OF CONTACTTa

king

Care

of th

e Way

Peop

le Li

veA one point of contact is selected for your account for solutions regarding reservations, service requests or accounting questions. With communication streamlined, we make your job easier and yourassociates happier.

NorthernCalifornia

North Dakota

San Antonio

Chicago

While GCA can service your accounts on a national level, this map represents our core markets.

CORPORATEAPARTMENT

HOMES IN OVER

30STATES

Page 3: Gables Corporate Accommodations

GCA LEASED NEARLY

2,000CORPORATEAPARTMENT

HOMES IN 2014GCA has managed intern housing for Amazon in Seattle – housing over 250 interns.

GCA’s proficiency in locating and managing corporate apartments is unparalleled. The following examples of project management illustrate GCA’s capability of managing multiple projects.

ExxonMobil utilized GCA for housing 100 of their interns in Arlington, VA for 8 years.

Served as Housing Coordinator for all of Hess’ housing needs in North Dakota (apartment homes, hotels, and crew camps).

Exper

ience

Page 4: Gables Corporate Accommodations

GCA provides more than just corporate housing. We offer a variety of services and are able to accommodate most any request.

One S

tep Fu

rther

Meet & greet orientations.

Personalized executive tours.

Unfurnished apartment leasing.

Custom reports & consolidated billing.

Project coordination for group moves.

Page 5: Gables Corporate Accommodations

Meet & greet orientations.

Personalized executive tours.

Unfurnished apartment leasing.

Custom reports & consolidated billing.

One of the first to launch a mobile application for residents. The Gables mobile app gives the resident access to details about their apartment, arrival instructions and local area recommendations, to name a few.

One of the first to launch a home delivery partnership so GCA residents can order just about anything delivered to their corporate apartment.

#1

GCA is staying ahead of the curve in the corporate housing industry with technology applications that promote better business practices and efficiencies.

GCA was among the first corporate housing companies to offer an electronic signature process for lease paperwork using Docusign. In addition to being “green”, this initiative is easy and convenient.

Inno

vativ

e

Page 6: Gables Corporate Accommodations

Multiple exclusive agreements with other property management companies expands our options for 30-day requests nationwide.

Exclusive access to Gables award-winning communities nationwide.

GCA strives to exceed expectations at all times, no matter the scenario. These are just a few examples of how we accomplish this goal for all of our clients,nationwide.

OUTSIDE OF THE BOX THINKING

Customized reporting & invoicing

Roommate matching

Tracking of service requests with reporting ability

Move-in services including groceries or other special requests

Gables goal has never been to be the biggest, we have always strived to be the BEST!

Excee

ding E

xpect

ation

s

Page 7: Gables Corporate Accommodations

In E

very A

partm

ent H

ome

KITCHEN4 Sets of Flatware4 Sets of Dinnerware4 Iced Tea Glasses 4 Beverage Glasses4 Wine Glasses4 Steak KnivesCookware Set – 7 PieceCoffee Maker and Starter SetToasterElectric Can OpenerSilverware TraySalt & Pepper ShakersCheese GraterCookie SheetColanderMeasuring CupCorkscrew/bottle openerVegetable Peeler3 Cooking UtensilsMeasuring Spoons – 1 setParing KnifeJuice Pitcher2 Hot PadsTrash Can with LinerStorage Bowls2 Dish Cloths2 Dish Towels2 SpongesBaking DishCutting BoardTelephoneAnswering MachineMicrowaveKitchen Starter SetCLEANING & ACCESSORIESBroom, Dust Pan and MopVacuum CleanerToilet Brush & CaddyLaundry Basket, Iron & BoardArtwork & AccessoriesWelcome Gift

LIVING ROOM/DINING ROOM1 Dining Room Table4 Chairs4 Place Mats4 Napkins1 Sofa1 Loveseat or Chair1 Cocktail Table1 End Table1 Lamp42” LCD Television with StandDVD PlayerBEDROOM1 Queen Bed with Headboard1 Dresser with Mirror2 Nightstands and Lamps1 Comforter Set1 Mattress Pad4 Pillows2 Sets of Sheets1 Clock Radio1 Telephone10 Hangers1 Blanket32” TelevisionBATHROOMShower Curtain, Liner and Hook Set4 Bath Towels4 Hand Towels4 Wash Cloths1 Bath Mat1 Bath Rug1 Trash Can1 Bathroom Starter Set

Page 8: Gables Corporate Accommodations

GABLES LEADERSHIP INSTITUTE

RECRUITING

The Gables Leadership Institute (GLI) is a year-long blended learning program centered around developing the high potential talent at Gables and preparing them as future leaders of the company. Each GLI applicant participates in a rigorous process to be admitted including sponsorship from a Gables officer. The first GLI class began in October of 2013 and contained a cross-functional representation of Gables’ corporate and on-site leaders. The GLI leadership program consists of four separate training sessions facilitated by renowned subject matter experts in their field. Each session of GLI focuses on a different attribute of becoming a leader.

The results are fantastic. Three of the twelve participants are from Gables Corporate Accommodations.

3OF

Gables Residential is committed to hiring high caliber talent. In 2014, our recruitment team served on the NAAEI Careers Committee, guest lectured at postgraduate level property management courses, and provided mentorship to high school students considering the industry. Career fairs were attended at University of Georgia, University of Texas, University of Maryland, American University, and more.

In addition, Gables supported Veteran recruitment efforts by asking Veterans and their family members to “join our ranks” while participating in fairs in Atlanta, Houston, and the DC metro area this year.

12GLI MEMBERSARE IN GCA

Our associates are our most valuable asset. We believe it is important to recruit the best people, invest in them and develop their skill-sets as our future generation of leaders. We accomplish Taking Care of our associates via our innovative recruiting, training and leadership programs. We maintain our top-notch team thanks to our leading-edge recognition programs, awards and benefits, as well as a strong company culture recognized industry-wide.

Taki

ng C

are of

Our

Ass

ociate

s

AVERAGETENURE

ASSOCIATE GENERATION BREAKDOWN

Page 9: Gables Corporate Accommodations

ASSOCIATE SATISFACTION

Gables Associates Kingsley IndexSM

0%

20%

40%

60%

80%

100%

OverallSatisfaction

Recommend Gables to a Friend

Proud to Work for Gables

88% 85%90% 87%

92% 90%

THE

GA

BLE

S 411

AVERAGETENURE

8 YEARS GCA ASSOCIATES

2014 TRAININGIN HOURS

ONLINE IN PERSON4,256 22,506

26,762TOTAL TRAINING HOURS AVERAGE HOURS

PER ASSOCIATE

8,893VIEWS OF TRAININGVIDEOS

219HOURS OF VIDEOTRAINING PRODUCED

48%

Caucasian

31%

Hispanic

16%

AfricanAmerican

2%Asian

3%2 or more

races

ASSOCIATE DEMOGRAPHICS

46%FEMALE

54%MALE

24

ASSOCIATE GENERATION BREAKDOWN

35%

42%

Generation Y

Generation X

22%Baby

Boomers

1%Other

ASSOCIATE BENEFITS- Sabbatical Program

- Benefits Fairs / Fit4Funds- Ethics Policy

- Compensation and Associate Engagement Surveys

- Tenure and Performance Awards

Page 10: Gables Corporate Accommodations

GablesResidential

Peer Average

2014 GRESB SCORES

0

10

20

30

40

50

OverallScore

Management & Policy

Implementation & Measurement

GRESB stands for Global Real Estate Sustainability Benchmark. GRESB is a leading source of comprehensive portfolio level sustainability data for the real estate industry.

LEED NEW CONSTRUCTION

LEED FOR HOMES

EARTHCRAFT MULTIFAMILY

EARTHCRAFT LIGHT COMMERCIAL (RETAIL)

EARTHCRAFT COMMUNITIES (MULTI-HOUSING)

AUSTIN ENERGY GREEN BUILDING (AEGB)

NATIONAL GREEN BUILDING STANDARD (NGBS)

FLORIDA GREEN BUILDING SYSTEM (FGBS)

GREEN PROGRAMS

Taki

ng C

are of

Our

Env

ironm

ent

RECYCLINGPROGRAM

TOTAL WEIGHT OFNON-HAZARDOUS

WASTE (TONS/MONTH)

TOTAL WEIGHT OF RECYCLING

(TONS/MONTH)

OWNED ASSETS RECYCLING

PARTICIPATION RATE

COMMUNITY RECYCLING RESIDENT

PARTICIPATION RATE(INDUSTRY RATE: 15%)

729148100%

20%

SQUARE FEET OF RETAIL SPACE ACROSS THE

COUNTRY

507,648GABLES OWNS

Top Score

GABLES MANAGES

34,529 APARTMENT

HOMES ACROSS THE COUNTRY

(GABLES ALSO OWNS APPROXIMATELY 50% OF THESE

APARTMENT HOMES)

Page 11: Gables Corporate Accommodations

LEED NEW CONSTRUCTION

LEED FOR HOMES

EARTHCRAFT MULTIFAMILY

EARTHCRAFT LIGHT COMMERCIAL (RETAIL)

EARTHCRAFT COMMUNITIES (MULTI-HOUSING)

AUSTIN ENERGY GREEN BUILDING (AEGB)

NATIONAL GREEN BUILDING STANDARD (NGBS)

FLORIDA GREEN BUILDING SYSTEM (FGBS)

In 2015, GCA has focused our philanthropic efforts on Move for Hunger, a hunger relief organization that works with relocation companies like GCA to collect food items and deliver it to food banks across North America. GCA leaves a flyer in every GCA apartment home encouraging our residents to leave any non-perishable food items in a provided bag at the end of their stay to donate to the cause.

MOVE FOR HUNGER

SINCE 2000, GABLES ASSOCIATES & VENDORS HAVE CONTRIBUTED OVER

HOURS OF COMMUNITY SERVICE & OVER

IN GOODS & SERVICES.

117,000$1,123,000

Each year on Gables Day, every associate company-wide puts aside their normal daily work activities to volunteer in their region.

Taking Care of the Way People Live ® starts at our communities and extends from there. Our efforts expand beyond the broader neighborhoods where we live, work and play. Gables has always valued the symbiotic relationship that develops through our commitment to community service which is strengthened annually thanks to our Gables Day efforts. Our support of our Veterans, Earth Day and other causes binds us to our communities and our associates, while creating lifelong alliances with our vendors, investors, residents and the general public.

Taki

ng C

are of

the C

ommu

nity

Snack boxes are provided to each guest from Love with Food. Each box contains unique, hard-to-find tasty snacks which varies based on seasonal themes. For every box sold, Love with Food donates a meal to several food banks such as the Feeding America Network and Share Our Strength - No Kid Hungry.

Page 12: Gables Corporate Accommodations

Gables and our associates have consistently been recognized for performance and professionalism in the multi-family industry. 2014 was yet another incredible year full of accolades. It’s quite rewarding and humbling to be recognized industry-wide for Taking Care of business the Gables way.

GABLES AWARD HIGHLIGHTS

• Corporate Housing Provider of the Year by the Corporate Housing Provider’s Association (CHPA) in 2003, 2012 & 2013• Corporate Housing Provider of the Year – Forum for Expatriate Management• Pam Wade named Individual of the Year by Corporate Housing Provider’s Association (CHPA) in 2013• Platinum Level Commitment to Excellence Award from Cartus Relocation for our continued excellence in customer satisfaction scores in 2011• GCA’s electronic lease paperwork process was awarded Silver Supplier • Innovation Award by Cartus Relocation in 2011• Property Management Company of the Year - National Association of Home Builders (NAHB)

• Property Management Company of the Year - Multi-Housing News (MHN)

• Development Company of the Year - Silver - Multi-Housing News (MHN)

• Best Marketing Program - Gold - Multi-Housing News (MHN)

• BEST Winner 2014 - American Society for Training & Development (ASTD)

• The Best and Brightest Companies to Work For™ - Atlanta & Houston

• Home Innovation NGBS Green Partners of Excellence - National Green Building Standards

• Outstanding Training Initiative Award - Gables Leadership Institute - Training Top 125

•#19 in Training Top 125

Award

s & T

estim

onial

s

The Gables team is truly exceptional! I havealways found them to have a high level of customer service whether it be when I was a corporate Global Mobility Leader, RMC provider, or staying myself in one of their corpo-rate apartments. They go above and beyond to ensure the transferee has a smooth transition into their apart-ments and are always quick to react if something needs fixing. I will con-tinue to use Gables and refer them to friends and corporate clients.”

-Relocation Company Vice President

“ It was so refreshing and comforting to know that we had your account manager in our corner. I have shared this experience with my team, our vendor management team, and management. Gables is now top of my list when searching for housing.”

-Relocation Company Counselor

You are such a great partner to us! I truly appreciate all you do for me and my guests. I cannot say enough about how lovely it is to work with you!”

-Corporate Housing Industry Partner

Thanks for all your help. We love to work with Gables!”

-Corporate Housing Industry Partner“

Page 13: Gables Corporate Accommodations

GABLES AWARD HIGHLIGHTS

Gables is committed to the complete satisfaction of our clients and residents. Gables is scored and ranked by our clients in the relocation industry and we consistently score in the top tier of providers.

Satis

factio

n Resu

lts

Graebel Relocation 2014

96.5% relocation consultant

satisfaction

AIRES

91.8% overall satisfaction

rating

ExxonMobil intern program scored 98% satisfaction

rating from interns staying in Gables corporate housing

Gables guests

report they are

92% either “extremely

satisfied” or “very satisfied”

with their housing.

95% are “very likely” or

“likely” to recommend

Gables to others

Page 14: Gables Corporate Accommodations

GABLES RIVER OAKS // Houston, TX

We’re so sure you’ll be happy with our service,

response time and attention to detail – try

us out for free!Spend two nights with us

in any of our core markets, and see the

difference for yourself. *

*subject to availability

GCARENT.COM