g Speed Es Manual Mac 11-18-07

G-SPEED eS INSTALLATION GUIDE

G-SPEED™ eS Mac Installation Guide

G-Technology Inc. Tel: (310) 449-4599 Fax: (310) 449-4670

[email protected]

P/N GSPEED eS v1.2

TABLE OF CONTENTS

1. INTRODUCTION (Pg 4)

2. SAFETY PRECAUTIONS

3. SYSTEM REQUIREMENTS

4. WHAT’S IN THE BOX

5. G-SPEED eS OVERVIEW (Pg 5)

6. OPTIONAL G-TECH PCIe RAID CONTOLLER OVERVIEW 7. G-SPEED eS AUDIBLE ALARMS (Pg 6)

8. SETTING UP G-SPEED eS WITH THE G-TECH PCIe RAID

CONTROLLER

9. G-TECH RAID CONTROLLER WEB GUI (Pg 8)

10. CHANGING THE G-TECH RAID CONTROLLER MODE (Pg 9)

11. CONFIGURING TWO G-SPEED eS UNITS IN RAID 5 MODE (Pg 11)

12. WHAT TO DO IN THE EVENT OF A DISK DRIVE FAILURE (Pg 15)

13. TECHNICAL SUPPORT (Pg 17)

14. LIMITED WARRANTY

APPENDIX A – DETAILED INFORMATION ON USING THE WEB GUI APPENDIX B – EXPLANATION OF RAID LEVELS APPENDIX C – NOTES


1. INTRODUCTION Thank you for purchasing G-SPEED eS from G-Technology, Inc. (G-Tech)! Specifically designed for professional content creation applications, G-SPEED eS features a high-speed 3Gbit/sec eSATA interface and provides RAID 0, 1, 5, 10 and JBOD functionality when used in conjunction with the optional G-Tech PCI Express (PCIe) RAID controller. Up to four G-SPEED eS units can be attached to the G-Tech RAID controller for storage capacities to 16 TB and data rates over 600 MB/sec. G-SPEED eS supports multi-stream video editing workflows on Mac Pro workstations.

If you purchased G-SPEED eS with the G-Tech PCIe RAID controller, the system has been set up at the factory in RAID 0 mode. The controller also supports RAID 1, 5, 10 and JBOD modes. Refer to Section XX if you wish to change the mode of operation.

2. SAFETY PRECAUTIONS

The disk drives contained in your G-SPEED eS are delicate electronic instruments and are susceptible to damage due to excessive physical shock. Place the unit in a vented area away from moisture or liquids. Please handle the unit with care. Do not open the case. Doing so will void the warranty. If the Product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user.

3. SYSTEM REQUIREMENTS

• Apple Mac Pro (Intel Mac) workstation • Mac OS X 10.4.x or higher • G-Tech PCIe RAID Controller or third party port multiplier

aware eSATA host adapter

Optional G-Tech 4-port, PCIe x4 RAID Controller

4. WHAT’S IN THE BOX Take a moment to ensure that the following items are included in the box. If anything is missing, please call G-Tech at (310) 449-4599. Please keep the shipping container and packing materials. In the unlikely event that you need to return G-SPEED eS to us for any reason, you must use the G-Tech shipping container. If the Product is returned damaged caused by improper packaging, the warranty will be void and liability will rest with the user.

• G-SPEED eS storage system • 4 removable SATA drive modules (installed in unit) • (2) disk module keys • 1-meter eSATA cable • AC Power cable • Optional – G-Tech PCIe RAID controller • Configuration Utility & Installation CD


5. G-SPEED eS OVERVIEW

6. OPTIONAL G-TECH PCIe RAID CONTOLLER OVERVIEW

The optional G-Tech PCIe RAID controller connects G-SPEED eS to any Mac Pro workstation and provides RAID 0, 1, 5, 10 & JBOD functionality.

6.1 Supported RAID Levels If your G-SPEED eS shipped with the optional G-Tech PCIe RAID controller, the system was configured as a RAID 0 at the factory. The controller also supports RAID 1, 5, 10 and JBOD configurations. If you wish to change the RAID mode, please refer to Section 10.

For an explanation of supported RAID levels, please refer to Appendix B.

If you purchased G-SPEED eS with the G-Tech PCIe RAID controller, the system has been set up at the factory in RAID 0 mode. The controller also supports RAID 1, 5, 10 and JBOD modes. Refer to Section 10 if you wish to change the mode of operation.

G-SPEED eS is also compatible with third-party Mac & Windows port multiplier aware eSATA host adapters. Refer to your host adapter documentation to set up G-SPEED eS with these boards.

PCIe x4 interface RAID Engine

(4) High-speed 3 Gb/s eSATA ports. Supports up to (4) G-SPEED eS systems

(4) Removable Disk Drive Modules

Drive Module Power/Activity

LED

Temperature/Fan RPM Warning LED

Power Supply LED

Disk Module Lock Hole

ON/ OFF Switch

Removable Fan

AC Input

3 GB/sec eSATA Port

Cable Lock Hole


7. G-SPEED eS AUDIBLE ALARMS 7.1 The G-SPEED eS enclosure is equipped with an audible

alarm that sounds when:

1. The internal temperature of the G-SPEED eS enclosure reaches a temperature of 60° centigrade

and/or

2. When the main FAN fails or the RPM of the fan slows to a state where the fan can longer adequately cool the system.

In addition to the audible alarm, the Temperature/Fan Warning LED located on the front bezel of G-SPEED eS will illuminate.

If you hear an audible alarm and see the RED warning LED on the front of G-SPEED eS, stop using G-SPEED eS immediately. Check to see if the fan is spinning and move the unit to a cooler location. If you require a new fan, contact G-Tech Support for a replacement.

7.2 The G-Tech RAID controller is also equipped with an

audible alarm that sounds when:

1. A disk drive failure occurs

or

2. When the G-SPEED eS is removed from the RAID controller without first selecting “Unplug” in the Array Maintenance menu in the web GUI.

If you hear an audible alarm coming from the G-Tech RAID controller, see Section 12 “What to do in the Event of a Disk Drive Failure”. See Appendix A.1.7.2 for information on the proper way to hot “Unplug” G-SPEED eS.

8. SETTING UP G-SPEED eS WITH THE G-TECH PCIe RAID CONTROLLER G-SPEED eS comes pre-configured in RAID 0 mode and formatted for MAC OS X. Connecting G-SPEED to your Mac Pro and configuring your system takes just a few steps as outlined below.

8.1 Installing the G-Tech PCIe RAID Controller

1. Install the G-Tech RAID controller into SLOT 4 (top slot) of your Mac Pro workstation.

2. Secure the RAID controller in place.

NOTE: If you are using an AJA, Blackmagic Design or equivalent video capture card, install it in SLOT 3 unless otherwise instructed by the card vendor.

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13. TECHNICAL SUPPORT If you encounter any difficulties while installing G-SPEED, please contact G-Tech Technical Support via one of the following ways:

Telephone: (310) 449-4599 Fax: (310) 449-4670 E-mail: [email protected] Internet: http://www.g-technology.com/support

When contacting Technical Support, make sure to be in front of your computer and have the following information readily available:

• Your G-SPEED eS serial number (on bottom of unit) • Operating system and version • Computer brand and model • eSATA host adapter brand and model • Amount of memory installed • Other devices attached to your computer

Thank you for purchasing G-SPEED eS. If you have any comments or questions about this manual or the Product, please call (310) 449-4599, or send an email to [email protected].

14. LIMITED WARRANTY G-Technology Inc. (G-Tech) warrants your Product against any defect in material and workmanship, under normal use, for the designated warranty period. If the Product should become defective within the warranty period, G-Tech, will at its discretion, repair or replace the Product. Repair or replacement parts or Products will be furnished on an exchange basis and will be either new or reconditioned. All replaced parts or Products shall become the Property of G-Tech. This warranty shall not apply if the Product has been damaged by accident, misuse, abuse or as a result of unauthorized service or parts. Warranty service is available to the purchaser by obtaining a Return Material Authorization number (RMA) and by delivering the Product during the warranty period to an authorized G-Tech service facility or to G-Tech. The purchaser shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair, replacement or refund under this warranty. All returned Product must be shipped to G-Tech in the original shipping container.

For more information on how to obtain warranty service, an RMA number or to acquire shipping materials, contact G-Tech at 1653 Stanford Street, Santa Monica, CA 90404, (310) 449-4599 or [email protected]. IN THE EVENT A PRODUCT BECOMES DEFECTIVE DURING THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. INCIDENTAL OR CONSEPROUENTAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, ARISING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF G-TECH AND, TO THE EXTENT PERMITTED BY LAW, ARE HEREBY EXCLUDED BOTH FOR PROPERTY DAMAGE, AND TO THE EXTENT NOT UNCONSCIONABLE, FOR PERSONAL INJURY DAMAGE.

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APPENDIX B: RAID levels explained

RAID Level Description Advantage Disadvantage Ideal For…

0 Disk striping Offers the highest performance and a useable storage capacity of 100% of total available storage capacity

No fault tolerance - failure of one drive in the array results in complete data loss

Content creation applications requiring highest storage capacity

1 Mirroring Maximum level of data protection as identical data is written to multiple drives

Useable storage space is 50% of total available capacity

Applications in which data security is paramount

5 Disk striping with distributed parity

High read performance, medium write performance with data protection in case of a drive failure.

Useable storage capacity equals total capacity of all drives in the array less the capacity of one drive. For example, a 4x 1TB RAID 5 yields a useable capacity of 3 TB. Disk failure results in drop in performance

Content creation applications requiring data protection

10 Mirror of striped drive pairs

Higher performance than RAID 1 with same level of data protection.

Useable storage space is 50% of total available capacity

Content creation applications requiring data protection

JBOD Just-a-bunch-of-disks

Each drive can be accessed as an individual volume. Useable storage capacity is 100% of total available storage.

No fault tolerance Audio applications

APPENDIX C: Notes When the G-Tech web GUI is open dropped frames may occur in editing applications such as Final Cut Pro. We recommend not having the GUI open while working in these programs. It is recommended not to exceed the standard eSATA cable length of 1 meter (3 feet). Up to (4) G-SPEED eS storage units can be attached to the G-Tech RAID controller for up to 16TB of capacity and over 600 MB/sec of performance. Replacements / extra G-SPEED eS disk modules are available for purchase online at: www.g-technology.com/products/g-speed-es.cfm

g Speed Es Manual Mac 11-18-07

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