1 Tax Restructuring Proposal FY 2008 Budget Robert J. Kleine State Treasurer February 8, 2007.
FY 2010-2011 Budget Proposal
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Transcript of FY 2010-2011 Budget Proposal
CITY OF OWASSO
ANNUAL BUDGET PROPOSAL 2010 │ 2011
PRESENTED TO OWASSO CITY COUNCIL
OWASSO PUBLIC WORKS AUTHORITY TRUSTEES
OWASSO PUBLIC GOLF AUTHORITY TRUSTEES
STEVE CATAUDELLA
DOUG BONEBRAKE
WAYNE GUEVARA
BRYAN STOVALL
JON SINEX
SUBMITTED BY
RODNEY RAY CITY MANAGER
│ I │
INTRODUCTION
LETTER FROM THE CITY MANAGER
USING THE BUDGET PROPOSAL
BUDGET PHILOSOPHY
ORGANIZATIONAL STRUCTURE
PREPARING THE ANNUAL BUDGET PROPOSAL
CITY VISION
ALL FUNDS
BUDGET SUMMARY ― FY 2010 │ 2011
GENERAL FUND
BUDGET SUMMARY ― GENERAL FUND
DEPARTMENT DOCUMENTATION
MUNICIPAL COURT
MANAGERIAL
FINANCE
HUMAN RESOURCES
GENERAL GOVERNMENT
INFORMATION TECHNOLOGY
SUPPORT SERVICES
COMMUNITY DEVELOPMENT
POLICE SERVICES
POLICE COMMUNICATION
ANIMAL CONTROL
FIRE SERVICES
EMERGENCY PREPAREDNESS
ENGINEERING
STREETS
STORMWATER/VEGETATION CONTROL
CEMETERY
PARKS
COMMUNITY CENTER
HISTORICAL MUSEUM
ECONOMIC DEVELOPMENT
OWASSO PUBLIC WORKS AUTHORITY
BUDGET SUMMARY ― OPWA
DEPARTMENT DOCUMENTATION
ADMINISTRATION
UTILITY BILLING
WATER DISTRIBUTION
WASTEWATER TREATMENT PLANT
IV
X
XI
XII
XIII
XIV
2
8
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
44
46
48
50
56
58
60
62
64
TABLE OF │ CONTENTS
│ II │
WASTEWATER COLLECTIONS
REFUSE COLLECTIONS
RECYLCE CENTER
OWASSO PUBLIC GOLF AUTHORITY
BUDGET SUMMARY ― OPGA
DEPARTMENT DOCUMENTATION
BUDGET NARRATIVE
GOLF PRO SHOP
CART OPERATION
COURSE MAINTENANCE
FOOD & BEVERAGE
ADMINISTRATION
OTHER FUNDS
AMBULANCE SERVICE FUND
AMBULANCE CAPITAL FUND
FIRE CAPITAL FUND
E-911 FUND
CEMETERY CARE FUND
EMERGENCY SIREN FUND
JUVENILE COURT FUND
HOTEL TAX FUND
STRONG NEIGHBORHOOD NARRATIVE
STORMWATER MANAGEMENT FUND
CAPITAL IMPROVEMENT FUND
PARK DEVELOPMENT FUND
CDBG FUND
CITY GARAGE FUND
WORKERS’ COMPENSATION SELF-INSURANCE FUND
GENERAL LIABILITY/PROPERTY SELF-INSURANCE FUND
HEALTHCARE SELF-INSURANCE FUND
APPENDIX
DETAIL OF REVENUE
GENERAL FUND
OPWA
OPGA
OTHER FUNDS
66
68
70
76
78
79
80
81
82
83
87
88
89
90
91
92
93
94
95
96
97
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101
102
103
107
109
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TABLE OF │ CONTENTS
│ III │
PAGE │ IV
LETTER FROM │ CITY MANAGER
│ IV │
HONORABLE MAYOR AND CITY COUNCIL —
Pursuant to Charter and statutory provisions, this correspondence is for the purpose of
transmitting a budget proposal for FY 2010-2011. This proposed budget includes projected
revenues and estimated expenditures for all municipal operations and all funds maintained by
the City and its Trusts. This year’s proposal has incorporated a new format that will provide
additional information relating to the accomplishments and goals of the various departments
and better define the purpose of the City’s departments. In the years following this budget,
additional changes will be incorporated that will continue the process of better defining how
the tax payer’s resources are achieving adopted levels of service and better allowing citizens
to measure governmental performance.
Adoption of a budget is a key policy decision of the City Council and has the effect of
establishing a direction for the City over the next several years. Upon completion of the City
Council’s review and adoption, the budget serves as a policy statement that charges the City’s
administration with the responsibility of accomplishing the goals and objectives contained
within the document.
Cities across the nation are facing trying economic times. As a result of declining revenues and
an overall slowing economy during 2009, most municipalities have had to take drastic
measures to maintain the integrity of their budgets. Layoffs, furloughs, across-the-board pay-
cuts, the closing of facilities, and reductions in levels of services are among actions taken in
many jurisdictions. Cities are not the only entities feeling the economic downturn - school, state,
and county governments have been forced to implement cut-backs that also impact cities by
removing the option of cost sharing partnerships once relied upon to create efficiencies and
improve productivity where there are jurisdictional overlaps.
During the current fiscal year (FY 2009-2010), Owasso cut $750,000 from projected spending in
the General Fund due to lower than anticipated revenues from sales tax and other sources. The
proposed budget for FY 2010-2011anticipates an even deeper reduction in resources available
for appropriation. Simply put, Owasso and other Oklahoma cities are experiencing the largest
budget reductions seen since 1982. However, Owasso, although not exempt from the negative
budget conditions, remains one of Oklahoma’s strongest and most financially stable cities.
Layoffs and furloughs have been avoided; service levels have remained constant; and a focus
on priorities has been maintained. Prudent financial management has allowed the City to
continue the capital projects vital to a community’s ability to grow its economy and sustain
long-term quality. Infrastructure improvements continue to be made and even more progress
will be made during the FY 2010-2011 budget year (completion of street, drainage, and
wastewater projects).
The City’s financial position is strong and has provided the community a solid foundation for the
on-going efforts to avoid deeper cuts and to be in a position to accommodate a rebounding,
robust economy when that time arrives.
PAGE │ IV
LETTER FROM │ CITY MANAGER
│ V │
Nevertheless, until the economy recovers, the City must be diligent to establish priorities and
commit to a more austere course of strategic allocation of resources and creative problem
solving in the delivery of municipal services.
Recognizing the potential impact that reduced revenues can have on service levels, the goal
of this budget is to deliver a consistent, high level of service to the residents of the community
that will provide a safe and healthy environment for all. An additional objective of the
proposed budget is to provide continued security for the City’s work force; to avoid personnel
cutbacks and reductions in healthcare services; and to maintain soundness of retirement plans.
While increases in compensation are not included in this proposed budget, everything possible
has been done to ensure all employees keep their jobs. The people who deliver service to the
community are the most important resource available to the citizens. Keeping their families
secure and their children healthy is an imperative, second only to maintaining the citizen’s trust
as good stewards of their tax dollars.
Owasso has become a regional center for shopping, drawing from a large geographic area
and allowing for its development as a full-service community and offering a wider range of
goods and services to the region. A large retail base has softened the economic downturn for
Owasso and has continued to bring customers and dollars from outside our boundaries.
General retail sales have not fallen below last year’s levels and this budget projects a similar
financial picture for FY 2010-2011.
However, the overall lack of growth in sales tax during the FY 2009-2010 fiscal year, as well as
the projection that FY 2010-2011 will have a slight decrease in sales tax, has dictated the City’s
proposed budget. Carryover funds normally available during growth years will not be available
for the coming year. This means that available resources for FY 2010-2011 will be less than
previous years. Fortunately, over the past twenty years the City has adopted strong fiscal
policies and practices that provide a financial cushion for times such as these. The City’s
reserve fund has been established to provide for emergencies and opportunities. The City is
facing a time of declining revenues and a growing population. It is exactly this kind of situation
for which the City’s reserve fund was established. The General Fund Reserves are $1,736,000.
This budget proposal requests a $377,675 appropriation from the Reserve Fund to help maintain
the level of services necessary to provide for the health and safety of the community.
Additionally, this budget proposes to transfer $500,000 from the OPWA to the General Fund to
cover costs associated with the City’s management of administration functions, duties, and
responsibilities. Using sound management practices that recognize the need for a solid ―rainy-
day‖ contingency fund, the OPWA Reserves, like the City’s General Fund Reserves, have been
built over the past years to a current level of $2,269,000.
This proposed budget also includes recommendations for utility rate increases and charges for
services. The City of Tulsa has notified Owasso that it plans to increase water rates by 8% ($.18
per thousand gallons).
PAGE │ IV
LETTER FROM │ CITY MANAGER
│ VI │
Several years ago, Owasso began reviewing our utility rates each year. The idea was to review
our rate schedule and, if necessary, increase water and wastewater rates minimally each year to
avoid large rate increases associated with failing to increase rates over a five to ten year period.
In 2007, the City increased the usage rate on a per thousand gallons basis and in 2008 increased
the base rate. There was no rate increase last year to cover the cost of business. This proposed
budget recommends a sewer base increase of $.14, an increase of $.05 per one-thousand
gallons of wastewater disposed, and an additional increase of $.12 per one-thousand gallons of
water purchased (see Attachment B) in order to maintain and efficiently operate the water and
sewer systems. Additionally, in an effort to meet stricter Federal runoff requirements and to clean
up our area rivers, streams, and groundwater sources; as well as to make improvements to our
stormwater detention and drainage facilities, the budget proposes a monthly increase of fifty-
cents to the City’s stormwater fee - the first such increase since its inception seven years ago.
Aggregately, those rate increases will cost the average Owasso water customer approximately
$2.99 per month or about $35.88 annually. The estimated net result of these rate increases will be
to pay the City of Tulsa approximately $145,000 in increased water costs, and for Owasso to
receive an additional $155,000 in utility-generated revenue from water, wastewater, and
drainage fees.
ASSUMPTION
During the development of this budget, the staff has made certain assumptions and requests
that are key to its successful implementation. These assumptions are a part of the normal process
of budget development. It should be noted, however, that should the Council adopt this
proposed budget, these assumptions and recommendations become significant policy decisions
providing the basis for the entire proposal. These assumptions and requests are listed for City
Council Consideration:
□ That Sales Tax Revenues will experience a 1% decrease during FY 2010-2011.
□ That total operating revenue for the OPWA in FY 2010-2011 will be $9,665,860, an
increase of over 5% from FY 2009-2010.
□ That the City’s General Fund Reserves will be decreased by $377,675, thus reducing
the City’s reserves from a level of 12% to 9% for FY 2010-2011.
□ That a transfer of $500,000 from the OPWA Fund to the General Fund be authorized,
thus reducing OPWA FY 2011 reserves from $2.9 million to $2.4 million.
CONCLUSIONS, COMMENTS, AND APPRECIATION
There is no reason to believe that the Owasso economic environment during FY 2010-2011 will be
significantly changed from that which is currently present. Sales Tax will remain at approximately
the same level of current collections, commercial building will remain slow and unpredictable,
and employment activity will see only slow improvement over the next twelve months.
Based on that lack of improved revenue, it should be noted and recognized that there will likely
be a reduction in the delivery of some public services. Priority must be given to public safety and
PAGE │ IV
LETTER FROM │ CITY MANAGER
│ VII │
infrastructure. Some other services - mowing, watering, landscaping, professional organization
memberships, outside training, travel and events - will be reduced in order to meet the priorities of
providing police, fire, streets, refuse, water, and wastewater.
The entire staff has adopted a sense of shared responsibility in efforts to reduce the expenses of
providing services. I am very proud of the effort that has gone into preparation of this proposal.
Managers, supervisors, and team members have recognized that, indeed, ―we are all in this
together.‖ The collective actions and attitude demonstrated by the City’s staff in preparing this
budget and in cutting cost is a superb example of why Owasso continues to lead the state in
resourcefulness and innovation.
I take this opportunity to express my sincere appreciation to the staff and department directors
who have worked to develop this budget; all are valuable members of the Budget Team, and
each has had an impact on this proposal. Special appreciation is noted for the work effort
made by the City’s Assistant City Managers Sherry Bishop and Warren Lehr, Finance Director
Angela Hess, Senior Accountant/Deputy Director Janet Isaacs, and Administrative Assistant
Kian Kamas in the Managerial Department, without whom the quality, format, and accuracy of
this proposal would not have been possible.
I also appreciate the time that each member of the City Council will spend in evaluating the
recommendations contained in the proposal. I look forward to working with each of you in
adopting the FY 2010-2011 Budget and thank you for your continued support in implementing
the strategies, goals, and services contained within the document.
Please note that there are certain statutory deadlines for budget adoption. Final adoption of
the budget must take place prior to June 23, 2010. A statutorily required Public Hearing on the
proposed budget is scheduled for the regular meeting of the City Council on June 1, 2010.
Pending your comments and review, and those received from citizens at the Public Hearing, I
plan to place a request for final adoption of the budget on the agenda for the June 15, 2010
Regular City Council Meeting.
Respectfully submitted for your consideration,
Rodney J. Ray
City of Owasso City Manager
Attachment A: Summary
Attachment B: Proposed Rate Increases
ATTACHMENT A: BUDGET SUMMARY
This budget contains requests for expenditures and transfers totaling $80,623,945 for all operations and
all funds. Total requested expenditures represent a decrease of $8,956,043 or 15% less than the FY 2009-
2010 budget. The proposed General Fund Budget includes a request for personnel cost and operations
in the amount of $15,292,310 and a capital outlay request totaling $167,450. The OPWA Fund includes
requests for personnel and operating expenditures of $6,666,221, capital outlay request of $12,160,842,
and debt service payments of $8,482,076. The OPGA Fund includes requests for personnel and
operating expenditures of $847,938, no capital outlay request, and debt service payments of $28,280.
PAGE │ IV
LETTER FROM │ CITY MANAGER
│ VIII │
FUND FY 2009-2010 FY 2010-2011
General Fund
Personal Services $12,796,898 $13,189,838
Materials and Supplies $741,845 $618,980
Other Services $1,923,696 $1,483,492
Capital Outlay $708,330 $167,450
Total $16,170,769 $15,459,760
OPWA Fund
Personal Services $2,310,462 $2,223,361
Materials and Supplies $2,793,515 $2,882,780
Other Services $1,786,150 $1,560,080
Capital Outlay $17,621,450 $12,160,842
Debt Service $8,405,393 $8,482,076
Total $32,916,970 $27,309,139
OPGA Fund
Personal Services $619,305 $626,338
Materials and Supplies $90,060 $93,060
Other Services $136,300 $128,540
Capital Outlay $0 $0
Debt Service $28,335 $28,280
Total $874,000 $876,218
Other Funds
Personal Services $1,191,172 $1,250,859
Materials and Supplies $305,000 $294,550
Other Services $4,062,140 $4,318,450
Capital Outlay $4,529,958 $1,584,990
Total $10,088,270 $7,448,849
PAGE │ IV
LETTER FROM │ CITY MANAGER
│ IX │
ATTACHMENT B: PROPOSED RATE INCREASES
Low
Usage
Average
Usage
Moderate -
High Usage
Summer
Usage
High Summer
Usage
Usage
Water 3,000 gallons 7,000 gallons 12,000 gallons 20,000 gallons 35,000 gallons
Sewer 2,000 gallons 5,000 gallons 8,000 gallons 10,000 gallons 10,000 gallons
Current Rate Billing
Water 18.48 34.36 54.21 85.97 145.52
Sewer 11.83 19.33 26.83 31.83 31.83
Refuse 13.70 13.70 13.70 13.70 13.70
Ambulance 6.00 6.00 6.00 6.00 6.00
Stomrwater 2.50 2.50 2.50 2.50 2.50
Total 52.51 75.89 103.24 140.00 199.55
Proposed Rate Billing
Water 19.38 36.46 57.81 91.97 156.02
Sewer 12.07 19.72 27.37 32.47 32.47
Refuse 13.70 13.70 13.70 13.70 13.70
Ambulance 6.00 6.00 6.00 6.00 6.00
Stormwater 3.00 3.00 3.00 3.00 3.00
Total 54.15 78.88 107.88 147.14 211.19
$52.51
$75.89
$103.24
$140.00
$199.55
$54.15
$78.88
$107.88
$147.14
$211.19
$0
$50
$100
$150
$200
$250
3,000 gals. water 7,000 gals. water 12,000 gals. water 20,000 gals. water 35,000 gals. water
Low Usage: Avg Usage: Moderate-High Usage: Summer Usage: High Summer Usage:
Total monthly bill for city single-family residential customers
Rate Change Comparison
Current Rate Proposed Rate
HOW TO USE THIS BUDGET PROPOSAL
This document guide outlines the City of Owasso’s FY 2010-2011 Proposed Budget. Copies of
the budget are available for viewing at the Owasso Public Library and the City Manager’s
office in City Hall. In addition, the budget may be viewed on the City of Owasso website,
www.cityofowasso.com. Information may be obtained by calling the City of Owasso Finance
Department at 918.376.1509 or emailing the Finance Department at [email protected]
The proposed budget is organized as follows ―
LETTER FROM THE CITY MANAGER ― This section includes the letter of transmittal from the City
Manager to the Council and an overview of the proposed budget. In the transmittal letter, the
City Manager highlights the key policy issues and programs in the budget.
SUMMARY OF ALL FUNDS ― This section provides a review of the revenue and expenditures in
the City of Owasso’s budget. Detailed tables provide a break-down of the individual sources of
revenue and expenditure, while corresponding charts provide an overview of the percentage
of funds received and expended in different areas.
DEPARTMENT BUDGETS ― This section provides an overview of the departments’ operating
budgets. Within each department is a summary of expenditures by category, for the current
year and previous three fiscal years, as well as a calculation of the percent change between
the proposed budget and last year’s budget.
AUTHORITY BUDGETS ― These sections include budget information for the Owasso Public Works
Authority and the Owasso Public Golf Authority.
OTHER FUNDS ― This section includes budget information for specially designated funds within
the City of Owasso budget. Each fund is accompanied by a description of the purpose of the
fund and an accounting of expected revenues and expenditures within that fund.
APPENDIX ― An appendix detailing sources of revenue for the General Fund, Owasso Public
Works Authority, and Owasso Public Golf Authority has been included in the final section of the
Budget Proposal. Given that revenue sources have been grouped together in the Fund
Budgets, this appendix will allow you to view a complete breakdown of the specific sources
and amounts of revenue the City receives.
USING THE │ BUDGET PROPOSAL
│ X │
BUDGET PHILOSOPHY
The annual budget process is an opportunity for the citizens of Owasso to participate in making
decisions concerning the services the City of Owasso provides for them. The budget is the
management tool for City administration and defines the annual work program. The budget is
also a framework for accomplishing the mission of the City of Owasso, which is removing the
obstacles standing in the way of people celebrating their lives. The core City of Owasso
organizational values of integrity, accountability, teamwork, quality work, responsiveness,
planning, and innovation and progression are reflected in this budget.
A successful annual budget preparation requires communication, citizen outreach, Council
direction, and a commitment to excellence. In addition to balancing local needs with
available resources, and incorporating the City of Owasso’s shared mission and values, the
process should be a cooperative effort of the total community of Owasso.
Owasso is proud of its statewide reputation for adopting advanced financial planning
strategies, and staff continues to accept the challenge of being economical with limited
resources while searching for creative solutions to the delivery of City services. Working toward
implementing efficiencies with forethought and providing a work environment conducive to
teamwork will empower our city to change for the better. Ultimately, our primary goal is to
provide the quality of life expected by the community over the long term at a reasonable cost.
This annual budget is based upon citizen expectations, clearly articulated Council policies and
City Manager directives, maintenance of existing program levels, and expansion of quality of
life initiatives to promote the growth of Owasso and its residents.
USING THE │ BUDGET PROPOSAL
│ XI │
ORGANIZATIONAL │ STRUCTURE
│ XII │
City of Owasso
City Council
Citizens of
Owasso
City Clerk
Citizen Boards &
Commissions
City Manager
Assistant City Manager Administrative Services
Parks
Davi
Golf Course
Davi
Community Center
Davi
Economic
Development
Information
Technology
Finance
Assistant City Manager Operations
City Attorney
Public Works
Human Resources
Fire Services
Police Services
Support Services
Museum
Court
General Counsel
Community
Development
Administrative
Assistant & Support
General Counsel
CITY OF OWASSO ORGANIZATIONAL STRUCTURE
PREPARING THE ANNUAL BUDGET PROPOSAL
The City Manager is vested with responsibility for preparation of the annual budget by the
Owasso City Charter. Development of the budget is a collaborative process between the
Department Directors and the City Manager. The budget sets goals for the fiscal year and
allocates resources to accomplish those goals. Once approved by the governing body, the
budget becomes a major policy document establishing an agreement between the policy
makers and the staff.
The budget calendar facilitates the preparation and approval of the budget in a timely
manner and serves to assure compliance with the statutory deadlines of the Municipal Budget
Act.
BUDGET TEAM
Angela Hess Finance Department Director
Janet Isaacs Finance Department Deputy Director
Sherry Bishop Assistant City Manager for Administrative Services
Warren Lehr Assistant City Manager for Operations
Kian Kamas Administrative Support, Office of the City Manager
DEPARTMENTAL PREPARATION
Departmental budgets are prepared by Department Directors and Senior Administrative Staff.
BUDGET PREPARATION SCHEDULE
Jan 28th Preliminary Revenue Projections/Estimates Complete
Feb 26th Department “Requested” Budget Entry Complete, 5-Year Outlay Plan Due
Mar 1st Review of Requested Budgets
Mar 17th Update Revenue Projections/Estimates
Apr 13th Budget Discussion at Council Work Session
Apr 14th Finalize Revenue Estimates, Fund Budgets, Department Totals, and Fund
Summaries
May 3rd Budget Letter and Summaries Delivered to City Council
May 6th Budget Proposal Completed, Printed, and Bound
May 7th Budget Delivered to City Council
May 11th Budget Presented at Council Work Session
Copies of budget distributed to Department Directors, Local Library, and
Community Leaders
May 27th Notice of Public Hearing Published in Local Newspaper
Jun 1st Public Hearing Conducted
Jun 15th Budget Presented to City Council for Approval
Jun 30th Budget Filed with the State Auditor and Inspector
BUDGET │ TEAM
│ XIII │
A CLEAR VISION
As an organization and as individuals, we hold inherent certain values and principles. These
values are set out as an acknowledgement that there exist core beliefs, developed by our life
experiences, that give depth and richness to our lives and work. They can, and do, actively
benefit us in developing purposeful and satisfying lives as we serve the public. Such values are
recognized as critical to the everyday success of our organization. These values are not
applied just when convenient, but instilled throughout our organizational process and our daily
lives, so that they are naturally applied to every decision made by any individual or group
within the organization.
INTEGRITY
We believe that truthfulness, openness, honesty, ethical conduct, and consistency in all actions
are basic to the way we treat each other and our customers and that fair treatment to all is an
organizational imperative.
ACCOUNTABILITY
We pledge, as stewards of the public’s resources, to be constantly aware of our responsibility to
the public and to our work team for all we do.
TEAMWORK
We commit to a unity of purpose and harmony of action, which is a daily commitment to help
create an environment of mutual respect where each individual’s contributions are valued.
QUALITY WORK
We recognize that excellence is the standard for all members of our team. We will ensure
through training and professional development that each person is afforded the resources and
opportunities necessary to accomplish tasks and refine work processes to that standard.
RESPONSIVENESS
We listen to all customers and respond to their concerns and requests in an efficient
and timely manner.
PLANNING
We embrace a comprehensive approach to assessing the long-term effects of all decisions.
INNOVATIVE AND PROGRESSIVE
We foster a dynamic environment that inspires a willingness to change and encourages
individuals to take risks in the development of new and different alternatives to create better
processes and solutions.
CITY │ VISION
│ XIV │
ENVISIONING SUCCESS
The City of Owasso envisions, therefore, an organization which:
IS INTERDEPENDENT, one which empowers and frees individuals to take risks and where every
person’s work is challenging;
HAS A SENSE OF COMMON PURPOSE as to why it exists, and defines how each individual
contributes to its success;
REMOVES BARRIERS TO CREATIVITY and encourages the development and use of individual skills
and talents, then uses those skills and talents creatively;
CREATES AN ENVIRONMENT in which all individuals are responsible for the performance of the
group;
EMBRACES CHANGE as an opportunity for organizational growth and improvement;
FOCUSES ON RESULTS and shared responsibilities;
RESPONDS TO NEEDS by rapidly identifying and acting on the opportunities to serve the
customer; and
ENCOURAGES AND INSPIRES THE INDIVIDUAL to participate in process improvement and the
continuous development of more effective ways to serve.
We have a vision of an organization that values the individual and recognizes that by working
together we will better serve the greater cause that is public service. In this vision, we clearly
see that public service is about removing the obstacles standing in the way of people
celebrating their lives.
Quality seeks excellence for the organization as a whole. We recognize that efficiencies can
be realized through teamwork. Process improvements and solutions are centered around
creative analysis. And always, in every instance, the path to quality lies in listening to and
satisfying customers.
CITY │ VISION
│ XV│
BUDGET │ SUMMARY
GENERAL FUND
ENTERPRISE FUNDS
SPECIAL REVENUE &
CAPITAL PROJECTS FUNDS
INTERNAL SERVICE FUNDS
GOVERNING RESPONSIBLY │ GOVERNING PROACTIVELY
BUDGET │ SUMMARY
│ 3 │
Taxes23.12%
Licenses & Permits0.41%
Intergovernmental1.50%
Charges for Services21.89%
Fines & Forfeitures0.97%
Miscellaneous15.47%
Interfund Transfers36.65%
FY 2010 │ 2011 REVENUES BY SOURCES
General Government
9.71%Public Safety
13.90%
Public Works3.28%
Utilities23.35%Culture &
Recreation2.25%
Economic Development
0.33%
Debt Service10.56%
Interfund Transfers36.63%
FY 2010 │ 2011 EXPENDITURES BY CATEGORY
GENERAL │ FUND
│ 9 │
GENERAL FUND REVENUES
GENERAL FUND EXPENDITURES
Taxes87.93%
Licenses & Permits1.14%
Intergovernmental4.32%
Charges for Service2.43%
Fines & Forfeitures
3.72%Miscellaneous
0.46%
General Government
19.91%
Community Development
2.74%
Public Safety61.84%
Public Works10.64%
Culture & Recreation
4.14%
Economic Development
0.73%
PAGE │ IV
GENERAL │ FUND
│ 10 │
MUNICIPAL COURT GENERAL GOVERNMENT
DESCRIPTION
The Municipal Court of Owasso is dedicated to providing adjudication of municipal ordinance
violations in a prompt, impartial, and knowledgeable manner. We strive to provide a fair
administration of justice, with a high level of respect, efficiency, and commitment to the public
while imposing and efficiently collecting costs, fines, and other penalties due the City of
Owasso. It is the mission of the Municipal Court Clerks to build public trust and confidence
between the citizens of Owasso and the Municipal Court.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by approximately 5% and includes the following: □ Funding for normal operations of the department. No additional personnel will be
added and funding for Personal Services will remain consistent with FY 2010. □ Professional and Technical fees are primarily allocated for the Court Bailiff and
Youth Court Program. An increase in fees for the City’s contract with Youth Court
Services is not expected upon renewal of the contract in September 2010.
□ Slight increase in Bank Card Service Fees is a result of increased customer demand
to pay fines and fees with credit cards as opposed to traditional payments such as
checks and cash. The City is currently in the process of soliciting quotes from multiple
providers in order to negotiate the lowest possible rates. □ Reduction in Collection Fees in the amount of $9,850 was realized as a result of
legislation allowing municipalities to recoup collection agency fees from the
customer. □ Commitment to the Go Green initiative includes reduced printing and saving
required files in PDF format as often as possible. Printing court dockets on two sides
as opposed to the traditional one side process has resulted in a 50% reduction of
paper being used for weekly dockets.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include: □ Total number of citations issued for the same period in FY 10 and FY 09 reflects a
minimal decrease of approximately 200 citations. Total cash receipts for this same
period indicates an increase of 13%. The increase in cash receipts is attributed to
higher allowable fines for charges related to DUI, Possession, Assault and Battery,
and Petty Larceny offenses. □ The Early Intervention Program continues to be a great success. In 2009, 195 youthful
offenders attended the EIP Program; 125 have participated in FY 2010 thus far. New
emphasis is being placed on the dangers of abusing over the counter drugs. Past
programs have focused more attention on the dangers of drinking and driving. □ Owasso Municipal Court hosted the Oklahoma Municipal Court Association
(OMCCA) District 2 workshop for the second year. The workshop is open to all court
clerks, but is primarily attended by those in the northeast portion of the state. □ Owasso’s Court Clerk has earned her certification as a Certified Municipal Court
Clerk through the Oklahoma Municipal Court Clerks Association. The Deputy Court
Clerk is currently working toward receiving her certification.
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MANAGERIAL DEPARTMENT GENERAL GOVERNMENT
DESCRIPTION
The City of Owasso Charter establishes the municipal government as a ―council-manager
government‖ with the City Manager as the chief administrative officer and head of the
administrative branch of the city government. The City Manager’s office provides the overall
administrative direction for the city organization in accordance with policies established by the
City Council and its Trust Authorities. The City Manager is responsible for the preparation and
administration of the annual budget. The managerial department includes the City Manager,
Assistant City Manager for Operations, Assistant City Manager for Administrative Services/City
Clerk, City Attorney/General Counsel, Administrative Assistant/Deputy City Clerk, and
Administrative Support.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 15% and includes the following:
□ Implementation of the Go Green! strategy to reduce expenses related to general
office supplies, copying, and other consumables.
□ Reduction in capital outlay funding with funds reserved for computer parts or
equipment replacement
□ Discontinuation of memberships to various professional organizations for each
member of the department.
□ Reduction in travel and training that is not mandated by state statute and an
elimination of all out-of-state travel.
□ Reduction in printing costs associated with the quarterly newsletter by placing the
document on-line.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 13% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Completed Go Green! strategy for the City.
□ Established a strategy to develop the City’s Quality of Life Plan.
□ Initiated Succession Planning and Mentoring Process.
□ The quarterly newsletter was published as planned, but only the first quarter newsletter
was printed and mailed to citizens. Subsequent newsletters were published on-line only.
□ Developed and brought to fruition a strategic partnership with Tulsa Technology and
Tulsa Community College to locate and begin construction on an Owasso Campus.
□ Secured $4 million in Federal stimulus funding.
□ Led budget reduction process that resulted in $750,000 in deferred spending in
response to revenue decline.
□ Identified alternative resources that allowed community activities such as the
Independence Day and Veteran’s Day celebrations to continue.
□ Successfully promoted and provided information to the Oklahoma Department of
Transportation that resulted in the initiation of Phase I widening of US Highway 169
from I-244 North to East 56th Street North; a $22,000,000 enhancement project.
□ Initiated a Main Street Improvement Project to build a replica gas station and use
the facility to provide CNG capabilities for the Owasso community utilizing a public-
private partnership. Project will include Federal, State, Municipal Government, and
private sector matched funding.
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│ 14 │
FINANCE DEPARTMENT GENERAL GOVERNMENT
DESCRIPTION
The Department of Finance is the central manager of the City’s assets and is responsible for
controlling and recording the organization’s financial activity. The office is charged with providing
accurate and reliable financial information to the City Council, the City Manager, and the citizens
of Owasso; and to assure compliance with financial policies and regulations. Specifically, the
Finance Department reviews and monitors financial activity of the General and Operating Funds,
as well as the Public Works and Public Golf Authorities. The Finance Department initiates and
records investment activity; prepares financial statements; is responsible for managing the City’s
annual audit process and for the filing of reports with the State and various governmental agencies.
Additionally, the Finance Department prepares payroll, processes accounts payable, and provides
information to both internal and external customers as needed.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 2% and includes the following:
□ Funding for normal operations of the department.
□ No additional personnel will be added.
□ Anticipated retirement of the Finance Department’s current Accountant/Controller
in December 2010 will result in a reduction of approximately $10,000 in salary and
wages. The search to fill this vacancy will begin during the second quarter of FY11. □ Auditing fees have been increased solely to cover the additional auditing requirements
of Federal programs under the American Recovery and Reinvestment Act (ARRA) for
the annual audit. Non-ARRA grants that are considered major programs will be part of
the proposed fees of $41,500. The additional incremental cost of the ARRA major
programs is estimated to be $5,000. □ Travel expenses are limited to attending SunGard’s local User Conference.
□ No capital outlay expenses.
□ Decrease in funding for materials and supplies has been realized as a result of the
departments Commitment to the Go Green initiative. Go Green initiatives include
reduction in printing costs through a systematic approach to saving financial
information, payroll and AP reports as PDF files. Staff is currently researching potential for
replacing printed time sheets with a time clock system that will interface with the City of
Owasso’s current payroll system, as well as other paperless payroll opportunities.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 1% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include: □ New Investment Policy was approved by City Council and has been implemented.
□ Received an unqualified independent audit opinion for Fiscal 2009-2010. No audit
findings were noted in the FY 2009. □ Completed the Post Employment Benefits actuarial evaluations as required by GASB 45.
□ Increased monthly spend on City purchase card program, resulting in an increase of
$5,000 for the annual rebate. □ 1099 reporting for employees/vendors and client prepared requests for auditors
were completed on or before required deadlines.
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│ 16 │
HUMAN RESOURCES DEPARTMENT GENERAL GOVERNMENT
DESCRIPTION
The Human Resources Department provides customer service to both citizens and employees
by recruiting and hiring new employees; administering and reviewing insurance and benefits;
planning and coordinating in-house training; developing and establishing personnel policies,
procedures, and position classifications; and overseeing risk management and workers’
compensation issues. The vision of the Human Resources Department is to integrate the
department’s core values of character, safety, service, and development with the City’s
management philosophy, generating a workforce that purposes each day to make a
difference and improve the quality of life for the citizens of Owasso.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 10% and includes the following:
□ Funding for normal operations of the department and community’s Character
Initiative.
□ Implementation of Succession Plan and Mentoring Program.
□ Support of Go Green! initiative by increasing availability of Human Resource forms
and documents electronically.
□ Upgrade and incorporation of changes made since last publication of Employee
Policy and Procedures Manual.
□ Establish documentation of work processes and procedures for each position in the
department.
□ Implementation of Character First! Curriculum in additional elementary school,
funded through outside resource.
□ Continue to increase employee and community awareness of the positive impact
of purposefully focusing on good character.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 5% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Provided opportunity for employees and supervisors to participate in ―Ethics in
Government‖ workshop.
□ Provided character-based supervisor training focusing on ―Dealing with Real
People.‖
□ Procured new provider for random drug testing, reducing annual expense by
$1,000.
□ Developed a strategic plan for the department.
□ Began process of eliminating paper files for previous employees through utilization
of electronic storage system.
□ Fulfilled responsibilities of ―Host City‖ for monthly supervisor training through
Northeast Training Alliance, which involved participation of Owasso employees and
employees from surrounding communities.
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│ 18 │
GENERAL GOVERNMENT DEPARTMENT GENERAL GOVERNMENT
DESCRIPTION
The General Government department encompasses funds utilized in the administration and
day-to-day operations of City government, as well as coordinating intergovernmental relations
that are not directly attributable to any single department.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 42% and includes the following:
□ General operations of City Hall to include telephone, utilities, building maintenance,
publication of legal notices, and postage for all City departments.
□ Funding for Council Elections in Wards 3 and 4.
□ Funding for the continued services of the Pelivan Transit public transportation
program.
□ No capital outlay.
□ Implementation of the Go Green! strategy will reduce expenses related to general
office supplies, paper consumables, and postage costs.
□ Discontinuation of memberships to various professional organizations, including the
Oklahoma Municipal League.
□ Reduction in Self-Insurance funding from $250,000 to $100,000.
□ Continuation of only six months of funding for Federal Government Liaison for US
Highway 169 widening project.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 10% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Funded Pelivan Transit as a means of public transportation and witnessed increased
ridership.
□ Provided funding for a Federal Government Liaison in order to assist in securing
federal funding necessary for US Highway 169 widening project.
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│ 20 │
INFORMATION TECHNOLOGY DEPARTMENT GENERAL GOVERNMENT
DESCRIPTION
The Information Technology Department provides expertise for the implementation, support,
and maintenance of technology systems utilized by staff for internal and external functions
essential to the efficient execution of services. The IT department is also responsible for
providing leadership and vision for new technology in support of the business goals of the
organization. Security, reliability, and transparency are significant considerations for all
technology related decisions.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 10% and includes the following:
□ Funding for normal operations of the department.
□ Support and maintenance of existing enterprise software and hardware systems. IT
budgets for SunGard, GIS, Server software, and systems that provide cross-
department services.
□ Fees for the City’s web services. The City’s website consistently receives 1,500 to
2,000 unique visitors each week.
□ The training budget has been reduced by 79%.
□ Capital outlay has been reduced by 95%, resulting in no new projects.
□ Exploration of new Go Green! policies which automate the shutdown of non-
essential computers at the end of each day in an effort to reduce the consumption
of electricity. IT staff will continue to work to implement paperless services through
document imaging and retention, or avoiding printed documents. These are no-
cost initiatives.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 6% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Implemented ―Work Orders‖ system within the Support Services and Public Works
departments to allow better tracking of work requests and resources needed to
complete work. Staff will continue to improve and expand Work Orders to include
other departments and establish an online service request system for residents to
report problems such as water leaks and street repairs.
□ Completed Phase 2 of the City’s fiber build-out connecting Fire Station 2 and Old
Central, which helps ensure a secure, high speed network providing greater
utilization of technology for vital services in the City.
□ Implemented eGov online bill pay for utility payments and Employee Access to
personnel information, and will be implementing additional web applications this
year.
□ Substantially increased mobile connectivity through wireless technology, allowing
staff to complete work in the field and improving efficiency.
□ Improved filtering and monitoring capabilities as well as security of data, web
content, email, and network access.
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│ 22 │
SUPPORT SERVICES DEPARTMENT GENERAL GOVERNMENT
DESCRIPTION
The Support Services Department provides facility maintenance services to other City
departments as well as to the public. Responsibilities include custodial care, grounds
maintenance for City facilities, HVAC system maintenance, repairs and remodeling of City
facilities, supervision of Department of Correction (DOC) workers, pick up and delivery of supplies,
and City event support. Support Services is also responsible for the state-wide radio system
coordination, including E911 issues, pager administration, Old Central Building support and
rentals, and purchasing and distribution for all departments for supplies and office furniture.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 24.7% and includes the following:
□ Funding for normal operations of the department, including janitorial supplies for City
Hall, the Police Department, and Old Central Building.
□ DOC Worker Program fees for the City.
□ Capital Outlay for Emergency Operations Center remodeling project to improve security.
□ Capital Outlay for repairs and replacement of poles and holiday banners damaged
in the winter storms of December, 2009 and early January, 2010.
□ Capital Outlay for leak proof seal coat of City hall roof.
□ Budget for materials and supplies reduced by 19%. Landscaping has been
significantly reduced; grounds mowing will be continued. Office supply savings have
been identified due to the recent focus on the green initiative. Painting maintenance
has been reduced to repairs only. □ Budget for services reduced by 36%. Many services previously provided by outside
contractors will be performed by staff members. Travel and training expense reduced
by using webinars and conference calls. □ Budget for capital outlay reduced by 97%. All repairs not related to security or safety
were deferred for another year. □ Continued support for the City’s Go Green! initiative by reducing the consumption of
energy by turning off lights and electronics; recycling all recyclable materials at the
City’s Vehicle Maintenance Center; and researching and purchasing new office and
cleaning materials which are made of recycled material or are less harmful to the
environment.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Completed the coordination of leak proof seal coat for Old Central Building North
Hall and Auditorium roof area.
□ Completed repainting of Public Works Building interior walls.
□ Purchased and coordinated the installation of new carpet for the Public Works Building.
□ Replaced processor for Carrier One HVAC monitoring device for City Hall.
□ Replaced poles and repaired Holiday banners damaged during late 2008.
□ Engaged in ongoing coordination with INCOG concerning E911 interoperability issues.
□ Engaged in ongoing coordination with Motorola and Sprint/Nextel concerning the re-
banding of all City radios through replacement and the subsequent return of the
replaced equipment.
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│ 24 │
COMMUNITY DEVELOPMENT DEPARTMENT COMMUNITY DEVELOPMENT
DESCRIPTION
The Community Development Department strives to provide the citizens of Owasso with
courteous, timely, and professional assistance; a comprehensive approach for guiding growth
and commerce; the safe, compliant construction of the built environment; and the
improvement of the quality of life with continuous code enforcement. The Community
Development team is comprised of six members: the Code Enforcement Officer/Building
Inspector, City Planner, Assistant Planner, Permit Clerk, Development Services Manager, and
Department Director.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 3.9% and includes the following:
□ Funding for normal operations.
□ Across the board reduction of materials and supplies budget.
□ Public Works and Parks Departments assistance in the mowing of abated properties
through code enforcement as a way to control cost through resource sharing. This
efficiency allows the department to maintain a normal level of service.
□ Travel and training limitations to include only continuing education requirements set
by the State of Oklahoma or national organizations for various licenses and
certifications. Staff will take advantage of webinars, video conferences, and CD
courses in order to limit traveling.
□ Utilization of in-house staff for various planning work, such as zoning code revisions,
design recommendations, and development of area plans and/or overlay districts.
□ No capital outlay.
□ Continuing efforts to reduce use of printer ink and paper by sending Technical
Advisory Committee, Board of Adjustment, and Planning Commission agendas and
attachments electronically, as well as month-end building reports and assessment
letters.
□ Exploration of possible Landscape Ordinance changes that would reduce the ―heat
island‖ effect by providing more parking lot trees and plant material, promote the
practice of xeroscaping, and encourage the use of native plant materials that use
less water.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 3% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Developed process improvements for plan review and inspections designed to assist
developers and builders with plan review and approvals.
□ Created a draft construction guide for developers and builders who would like to
have their projects LEED certified.
□ Drafted Ordinances for wind energy regulations and conservation districts.
□ Initiated the first steps in upgrading the Landscape Ordinance by clarifying
language relating to maintenance.
□ Initiated cross-training of employees in the Community Development Department to
better and more efficiently serve citizens.
□ Initiated the annexation of two parcels of land into the City of Owasso.
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│ 26 │
POLICE SERVICES DEPARTMENT PUBLIC SAFETY
DESCRIPTION
The Owasso Police Department is responsible for enforcing Municipal Ordinances and
Oklahoma Statutory Law. Enforcement activities are complimented by proactive problem
solving efforts designed to prevent and reduce crime. The mission, vision, and core values of
the department all support the critical need for community partnerships. Police services include
the patrol division, detective division, and records division. A multitude of specialties exist within
the department divisions, all of which allow the department to respond to any policing need
within the community. The Chief of Police is responsible for managing police services and
budget preparation.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 5% and includes the following: □ Funding for normal operations of the department.
□ Decreased expenses for capital outlay by 96.6% by not requesting funding for any
new vehicles.
□ Continued support of the School Resource Officer Program.
□ Utilize grant funding to achieve a 100% compliance rate regarding underage
business alcohol sales. □ Provision of in-house training to employees regarding high-risk/high-liability issues.
□ Development of strategies through the Risk Management Committee for reducing
liability.
□ Reduction of the 2009 crime index of 24.1 crimes per 1,000 residents.
□ Update the Department’s strategic plan.
□ Policy development to achieve State accreditation before FY 2013.
□ Development of strategies that support the City’s Go Green! initiative and reduce
fiscal and environmental waste.
□ Utilize grant funding to partner with the Oklahoma Highway Safety Office and the
Oklahoma Safety Council to reduce automobile collisions for drivers aged 16-24. □ Utilize resources available through the Strong Neighborhood Initiative's programs to
enhance citizen participation in neighborhood crime prevention.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.4% of initial appropriations were identified and deferred in the FY 2010 Budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Reduced the crime index from 26.5 to 24.1 crimes per 1,000 residents.
□ Increased staffing in the School Resource Officer Program to three officers.
□ Developed critical policies and general orders.
□ Implemented a Street Crimes Unit for dealing with specific crime trends.
□ Transitioned to a report system that is 95% paperless.
□ Hired three new officers due to attrition within the department.
□ Developed a comprehensive in-house training program.
□ Achieved a 93% compliance rate regarding underage business alcohol sales
through the use of grant funding.
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│ 28 │
POLICE COMMUNICATIONS DEPARTMENT PUBLIC SAFETY
DESCRIPTION
The Communications Division is a separate budgetary unit of the Owasso Police Department
and serves as the vital link between the citizens and public safety resources. The division
collects and disseminates all requests for service, and is charged with the responsibility of
handling all departmental calls for service—both emergency and non-emergency—as well as
the supervision and care of prisoners housed in the lockup facility. The division is staffed by ten
non-commissioned emergency services dispatchers/jailers and one communications supervisor.
The communication supervisor is responsible for managing the division and budget
preparation.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will increase by 20% and includes the following: □ Personnel services increased due to a reduction in available funding in the E-911
Fund and the addition of one new communications officer. Staffing increase helps
achieve the goal of meeting minimum staffing levels as recommended by national
standards.
□ Conduct weekly in-house training to promote excellence and reduce liability.
□ Completion of Emergency Medical Dispatch certifications for all dispatchers.
□ Achieve APCO Emergency Telecommunicators certification for newer dispatchers.
□ Development of strategies that support the City’s Go Green! initiative and reduce
fiscal and environmental waste.
□ Provision of a life saving emergency heart defibrillator for use in case of heart attack
by citizens, employees, or prisoners within the City’s jail.
□ Funding for replacement of malfunctioning communications center printer/copier.
□ Installation of additional video/audio devices for jail security and prisoner/officer
safety, as well as to discourage frivolous lawsuits.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 14% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include: □ Handled 37,000 documented calls for service and countless requests for information,
directions, and referrals.
□ Monitored, processed, documented, and cared for 1,438 arrestees in the Owasso
Jail. □ Certified five dispatchers in National Emergency Medical Dispatch Protocols.
□ Certified two dispatchers as Oklahoma Law Enforcement Telecommunications
Systems Operators.
□ Nationally certified two dispatchers as APCO Emergency Telecommunicators.
□ Focused on personnel development by expending less than $1,000 of budgeted
funds on capital outlay items.
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GENERAL │ FUND
ANIMAL CONTROL DEPARTMENT PUBLIC SAFETY
DESCRIPTION
The Animal Control Division is a separate budgetary unit of the Owasso Police Department.
Animal Control is responsible for enforcing Municipal Ordinances related to animals and for the
care of animals housed at the Owasso Animal Shelter. Animal Control employees work in
partnership with local rescue organizations in an effort to find lifelong homes for all adoptable
pets being cared for at the shelter. There are two Animal Control Officers who are supervised
by the Deputy Chief of Police. The Deputy Chief is responsible for managing Animal Control
operations and budget preparation.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 3% and includes the following:
□ Funding for normal operations of the division.
□ Implementation of education programs in the Owasso Public School system
regarding animal care and safety.
□ A comprehensive review of existing animal control ordinances.
□ Hosting of the 3rd Annual ―Barktoberfest.‖
□ Reduction of fiscal and environmental waste in support of the City’s Go Green!
initiative.
□ Implementation of a new program of cremating deceased animals for the purpose
of ensuring environmentally responsible disposal.
□ Development of programs that achieve or exceed a 70% rate of adoption.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 3.5% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Achieved a 70% adoption/return to owner rate.
□ Developed a partnership agreement with the Town of Sperry for the purpose of
housing Sperry dogs and cats at the Owasso shelter.
□ Hosted the 2nd Annual ―Barktoberfest.‖
□ Utilized a volunteer to offset manpower shortages in Animal Control.
□ Installed a camera system at the shelter that is utilized for security and identifying
persons dumping animals after-hours.
□ Implemented several budget cutting measures to ensure sustainability of limited
financial resources.
│ 30 │
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FIRE SERVICES DEPARTMENT PUBLIC SAFETY
DESCRIPTION
The Owasso Fire Department provides the emergency services of fire suppression, paramedic
ambulance service, and rescue services to the citizens and visitors of the Owasso area. These
services are provided twenty-four hours each day, from three fire stations strategically placed
throughout the area. Owasso Fire Department employees also provide non-emergency
services, such as fire prevention inspections, fire code enforcement, community fire education,
child car seat inspections, and other services designed to meet our citizens’ needs.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will increase by 11% and includes the following:
□ Increase in expenditures due to funding for matching grant monies for an
anticipated grant that funds six (6) additional paramedic firefighters .
□ Funding for all emergency services provided by the department.
□ Funding for all non-emergency services offered to the citizens.
□ No capital outlay.
□ Elimination of funding for training and travel expenses.
□ Reduction of overtime budget by 75% due to anticipated hiring grant.
□ Funding to reduce energy consumption in the City’s three fire stations.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 5% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Implemented software program for fire and ambulance reporting.
□ Expended Assistance to Firefighters Grant monies from Department of Homeland
Security for safety equipment and public education materials.
□ Initiated Senior Citizens Knox Key Safes program to allow Owasso firefighters and
paramedics to access ill or injured citizens without breaking into the house.
□ Purchased a new fire engine for Fire Station #3 utilizing funds from the Fire Capital
Fund.
□ Purchased chassis and constructed internally a new grass firefighting vehicle for Fire
Station #1 utilizing funds from the Fire Capital Fund.
□ Replaced nearly one-fourth of the firefighter protective equipment (bunker gear) of
Owasso firefighters.
□ Created and filled two new firefighter/paramedic positions, funded by a rate
increase through the Ambulance Service Fund.
□ Completed City-wide assessment and grading from the Insurance Services Office
(ISO) in an attempt to lower fire insurance rates in the City of Owasso.
□ All employees of the Fire Department completed new training class requirements of
the Department of Homeland Security.
□ Conducted bi-annual fire hydrant flow testing to ensure system readiness.
□ Implemented cost savings measures that produced nearly $10,000 in utility savings
over the winter months.
│ 32 │
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EMERGENCY PREPAREDNESS DEPARTMENT PUBLIC SAFETY
DESCRIPTION
The mission of the Emergency Preparedness Department is to provide a comprehensive
emergency management program for the community of Owasso which will protect its citizens
through planning and preparing for all types of emergencies, hazards, or disasters in the
community. The responsibilities include monitoring all storm activities, storm siren administration,
FEMA liaison, centralized command post, City compliance with NIMS, and emergency pre-
plans for City businesses.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will increase by 10.3% and includes the following:
□ Storm siren maintenance including annual maintenance agreement.
□ Capital outlay for replacement of batteries in storm sirens. Beginning in FY 2011, this
program will include the replacement of 25% of the siren batteries annually.
□ Budget for materials and supplies reduced by 42.1%.
□ Budget for services reduced by 15.7%.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Coordinated the annual ―McReady‖ storm awareness program in partnership with
the Owasso McDonalds Restaurants. This program is designed to prepare families for
emergencies and increase awareness of severe weather threats.
□ Established and maintain a Home Storm Shelter Registration program utilizing the
City’s web page.
□ Successfully achieved 100% compliance with the National Incident Management
System implementation requirement.
□ Coordinated application and meeting efforts with FEMA representatives, the
Oklahoma Department of Emergency Management, and Owasso’s Public Works
Department, culminating in a $32,741.80 reimbursement for expenses incurred
during the December 24-25 snow storm event.
│ 34 │
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GENERAL │ FUND
ENGINEERING DEPARTMENT PUBLIC WORKS
DESCRIPTION
The Engineering Division is responsible for the planning, coordination, and design of municipal
improvements, including the preparation of plans and specifications, project inspection, and
updating plat and utility maps. The division also provides review of privately designed public
improvements, grading and drainage plans, and stormwater detention requirements for single
family, multi-family, and commercial developments.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 4.9%, and includes the following:
□ In-house design of Three Lakes Drainage Channel Improvements from East 80th
Street North to East 83rd Street North.
□ Funding for two additional traffic counters which will enable City staff to collect
traffic count data at any given intersection in all four locations at the same time.
□ Evaluate Go Green! design options for public and private improvements and
incorporate in the City of Owasso Design Criteria.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 1.5% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Completed the 129th East Avenue 5-lane roadway from East 76th Street North to
East 96th Street North through utilization of the Capital Improvements Fund.
□ Reviewed, bid, and contracted the North 140th East Avenue 3-lane roadway
serving the TTC campus (utilizing Capital Improvements funding), the Garnett
Regional Detention Pond (utilizing American Recovery and Reinvestment Act
funding), the 76th Street Sewer Interceptor, and the Sewer Treatment Plant
expansion and 117th Street Lift Station upgrade (utilizing a loan from the Oklahoma
Water Resources Board).
□ Facilitated the ongoing review and design of an 8‖ water line to serve the south
expansion of the Sports Park and design of stream channel, concrete walkway, and
lighting improvements for Rayola Park.
□ Installed an updated AutoCAD computer software license on 5 engineering
stations.
□ Performed 121 private development project plan reviews with 78% completed in less
than 10 days and 100% completed in less than 10 days over the last 4 months.
□ Initiated water system hydraulic modeling project through the Owasso Public Works
Authority with a design engineering firm.
□ Completed roll out of the City public Graphic Information System (GIS).
│ 36 │
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GENERAL │ FUND
STREETS DEPARTMENT PUBLIC WORKS
DESCRIPTION
The Streets Division is responsible for the repair and maintenance of City streets and sidewalks,
traffic markings and signalization, sign repairs and maintenance, and snow/ice removal
operations. The mission of the division is to provide safe, efficient, and attractive public
thoroughfares for vehicular and pedestrian travel by performing proactive maintenance and
progressive improvements to public streets, sidewalks, and traffic control systems.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 25% and includes the following:
□ Funding for normal operations of the division.
□ Capital Improvements funding for the design of the East 116th Street and North
135th East Avenue intersection widening.
□ Capital Improvements funding for Right of Way acquisition and utility relocating on
the Main Street to Memorial Project.
□ Capital Improvements funding for utility relocation and construction costs on the
106th and Garnett intersection widening project.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 4% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Ensured quality and safety of transportation systems for vehicular and pedestrian
traffic:
□ Continued the Capital Street Rehabilitation Program established in FY 2006-
2007 through utilization of the Capital Improvements Fund.
□ Completed the traffic signal enhancement project for the 76th and 86th
Street corridors through utilization of the Capital Improvements Fund.
Installed master controller and radio linkage to 8 intersections and improved
signalization and timing programs on 11 additional intersections.
□ Improved handicap accessibility, public safety, and customer service by
installing over 1800 feet of new sidewalk and over 1000 feet of replacement
sidewalk.
□ Enhanced City street signs in the interest of safety and appearance by
continuing the implementation of the sign replacement program, including
seven sub-division improvement projects.
□ Completed traffic marking projects on 116th Street, Garnett Road, and other
miscellaneous locations.
□ Provided service that is proactive and responsive to customer needs:
□ Provided customer responsive pothole patching to achieve 90% of
necessary roadway repairs within 48-hours of discovery.
□ Removed snow and ice from City streets in an expeditious manner and in
accordance with the Snow and Ice Control Plan, including two emergency
disaster declarations and the state’s first blizzard in many years.
□ Constructed a spreader rack for hanging the spreaders, which significantly
reduces mounting and dismounting time of spreaders.
│ 38 │
PAGE │ IV
GENERAL │ FUND
STORMWATER │ VEGETATION CONTROL DEPARTMENT PUBLIC WORKS
DESCRIPTION
The Stormwater/Vegetation Control Division is responsible for the repair and maintenance of
the City stormwater utility system and vegetation control operation. The mission of the division is
to implement all required provisions of the National Pollutant Discharge Elimination System
(NPDES), Phase II Program, while providing cost-effective, quality, dependable, and courteous
services responsive to the needs of the community.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 37% and includes the following:
□ Funding for normal operations of the division.
□ Completion of the storm sewer GIS atlas utilizing Stormwater Management funds.
□ Funding from the Stormwater Management Fund for improvements on the Three
Lakes drainage channel from East 80th Street North to East 83rd Street North.
□ Evaluation of the use of electric, solar-powered, and compressed natural gas lawn
care equipment. □ Request for approval of 2010 ODOT Tree Grant.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Enhanced the appearance of the community through planned roadside
maintenance programs:
□ Controlled vegetation growth in City rights-of-way by mowing main corridors
and thoroughfares.
□ Applied pre- and post-emergent herbicides as needed throughout the 2009-
2010 mowing season.
□ Provided routine litter control consistent with the level of service set by the
department.
□ Restored functionality and aesthetics to City drainage swales and ditches by
providing proactive maintenance and construction of channel improvements to
include grading and concrete lining.
□ Identified, assessed, and prioritized qualifying projects which can be
combined in a manner benefitting a cross-section of the community by
November 2009.
□ Performed construction projects in Barrington, Silver Creek, Three Lakes, Old
Town, El Rio Vista, Hale Acres, and the Sports Park utilizing the Stormwater
Management Fund.
□ Performed channel maintenance projects along 96th Street, 86th Street, and
106th Street utilizing the Stormwater Management Fund.
□ Coordinated with the Engineering Department to ensure compliance with NPDES
Phase II general permit requirements and best practices for the required control
measures listed:
□ Public education and outreach
□ Public participation/involvement
□ Illicit discharge detection and elimination
□ Construction site runoff control
│ 40 │
PAGE │ IV
GENERAL │ FUND
CEMETERY DEPARTMENT PUBLIC WORKS
DESCRIPTION
The Public Works Department Cemetery Division is responsible for the care and maintenance of
the cemetery grounds and for coordinating the opening and closing of burial sites. The mission
of the division is to continue the orderly operation of the cemetery with respect to new burials
and to provide maintenance of neat and dignified grounds and facilities.
BUDGET HIGHLIGHTS
The recommended FY2011 budget was reduced significantly by 64.7% due to the decrease in
need for equipment during FY 2011. The recommended budget includes the following:
□ Funding for normal operations of the division.
□ Funding for Memorial Day event preparation.
□ Funding for one chemical application spreader.
□ Evaluation of the use of electric, solar-powered, and compressed natural gas lawn
care equipment.
□ Cemetery Care Fund allows for a drainage improvement project in the northeast
corner of the facility.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Continued the chain and post project along the main drive utilizing funds from the
Stormwater Management Fund:
□ Installed chain and post along blocks 1 and 2, the next section of the drive.
□ Maintained the cemetery to a neat, uniform, and professionally landscaped
standard of appearance:
□ Applied pre– and post-emergent herbicide chemicals to improve turf
appearance and reduce manpower requirements for grounds maintenance
during the growing season.
□ Applied turf builder fertilizer with iron in spring and fall season to improve turf
and color appearance while retarding growth and reducing weeds.
□ Performed routine mowing and trimming to the service level established by
the division.
□ Provided timely and courteous service to the citizens of Owasso:
□ Continued employee training initiative to improve operational flexibility and
ensure a timely response to work requests.
□ Performed site marking requests within 48-hour time frame.
□ Performed site opening services within 48-hour time frame.
□ Ensured availability of reliable equipment to effectively maintain operating
efficiency and cemetery appearance.
□ Performed proper routine maintenance on equipment.
□ Maintained the record keeping system for equipment maintenance.
│ 42 │
PAGE │ IV
GENERAL │ FUND
PARKS DEPARTMENT CULTURE & RECREATION
DESCRIPTION
The purpose of the Parks Department is to plan, secure, develop, and maintain recreational
areas within the City of Owasso. These activities ensure that Owasso will continue to have
recreational amenities to compliment the quality of life our residents seek. The Parks
Department maintains 264 acres of park land, 4 miles of walking trails, 16 ball fields and 13
soccer fields, 17 play areas, 9 restrooms, the Skate Park, the Spray Park, and the Owasso
Veterans Memorial. In addition to this, the Parks Department is responsible for coordinating the
annual Harvest Festival and Winter Wonderland, disposing of Christmas greenery, the operation
of Owasso Sports Park, and the maintenance of playground equipment in all passive parks.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 2.2% and includes the following:
□ Funding for normal operations of the department.
□ Funding for community activities such as the annual Harvest Festival, Kruz n For Kids
Car Show, the Hog Jog, Veterans Day Celebration, and Winter Wonderland.
□ Budget for travel and training reduced by 50%.
□ Repairs to shelter roofs at Elm Creek Park.
□ Continued support of the City’s Go Green! initiative by adopting a field lighting
policy which prohibits nighttime lighting from being used in any instance other than
for game play; observing Ozone Alert Days by not mowing or weedeating;
restricting watering to periods of dryness; and by utilizing grass-eating carp to
control the vegetation in ponds in lieu of using chemicals.
□ Hosting of a Fishing Day for local children to fish at City parks.
□ Utilization of electronic communication as sole means of communication with City
Park user groups in an effort to reduce postage costs and use of paper and ink.
PROJECT STATUS AND ACCOMPLISHMENTS
More than 2.5% of initial appropriations were identified and deferred in the FY 2010 budget to
meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Completed the installation of water main extension at Owasso Sports Park South. □ Hosted the annual Harvest Festival.
□ Partnered with the Owasso YMCA to supply activities for Owasso residents.
□ Increased the number of usable fields in the Owasso Sports Park Complex.
□ Consistently adapted to the needs of all Sports Associations in Owasso.
□ Hosted the first annual Disc Golf Day in Owasso, which included demonstrations by
profession disc golfers.
□ Partnered with the YMCA to host the Save-a-Life summer first-aid training for citizens
to obtain basic first-aid instruction.
│ 44 │
PAGE │ IV
GENERAL │ FUND
COMMUNITY CENTER CULTURE & RECREATION
DESCRIPTION
The Community Center promotes and provides quality activities and services that contribute to
the physical, mental, emotional, and social well-being of the community. The Center is
managed by the Director, with the services of the Program Coordinator available to the public
for rentals as well as community and senior programs. A van driver serves the transportation
and nutrition program needs of the senior program for five hours Monday to Friday. VFW Post
7180 and American Legion Post 237 use the Center as their headquarters. Other community
support groups use the Center as a location for meetings.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 8.2% as a result of capital outlay and
expense reductions, and includes the following:
□ Funding for normal operations of the department.
□ Senior activities are funded through the Owasso Senior Citizens Foundation and the
Owasso Golden Agers, and are not included in the Center’s budget.
□ Expenses for Community Center classes are funded through class fees.
□ Capital outlay for the upgrade of the Center’s phone system.
□ Efforts to reduce wasteful use of resources by recycling office paper; viewing files or
emails on-screen, rather than printing hard copies; and turning off energy sources in
unused rooms at the Center and closing off unused rooms to the public.
□ Improvements in environmental awareness such as purchasing unbleached paper
products and bulk products (thus eliminating unnecessary packaging and
containers), and engaging in organic (non-chemical) gardening in the Center’s
landscaped areas.
□ Continued investigation of ways to eliminate paper towel waste in the Center’s
restrooms and replace cleaning products containing volatile organic compounds
(VOC’s) with botanical disinfectants safer to the environment.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Increased the effectiveness of the Center by engaging a team of 20-plus volunteers
to strengthen multiple programs serving the community.
□ Installed digital message center on the corner of 76th and Cedar using funds
donated by the Owasso Senior Citizens Foundation.
□ Increased participation in community classes for personal development and
learning.
□ Published a monthly Senior’s Newsletter and conserved postage costs by distributing
copies primarily at the Center.
□ Held a well-attended program for veterans and seniors in November.
□ Received 50% of the funds for the scheduled replacement of the Center’s roof from
Tulsa Area Agency on Aging’s CENA funds. Grant monies are being processed.
□ Successfully held paid art classes.
│ 46 │
PAGE │ IV
GENERAL │ FUND
HISTORICAL MUSEUM CULTURE & RECREATION
DESCRIPTION
The mission of the Owasso Historical Museum is to collect, preserve, and exhibit objects and
materials relating to the history of the City of Owasso and surrounding area, and to provide
educational services for the purpose of increasing and enriching public knowledge of the
history and heritage of the area.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 14% and includes the following:
□ Funding for normal operations of the department.
□ Museum programs, tours, and presentations will not require additional funding, only
staff and volunteer time.
□ Other duties assigned to the Museum Director (bid documents, cemetery
administration, other projects as assigned) fall under normal operations of the
department.
□ Continued support for the City’s Go Green! initiative by seeking to re-use and
recycle paper and conserving power by shutting down electronics at the end of
each day and only turning on lights during regular visiting hours and as needed.
□ No capital outlay.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Provided historical Owasso photographs and stories for Owasso publications.
□ Conducted presentations to civic clubs, school classes, assisted living facilities, and
other organizations.
□ Performed research on early families and Owasso history.
□ Worked with local and area newspapers and travelok.com to receive more
publicity for the museum and to provide more information to the citizens about the
history of Owasso.
□ Recruited additional volunteers to assist with keeping the museum open Tuesday
through Saturday and to assist with tour groups.
□ Continued to update the facility with repairs to the west outside wall and the
addition of guttering.
□ Added awnings, donated by the Historical Society, to the building; and a tree in the
south yard was purchased and planted, utilizing Historical Society memorial funds,
as a memorial to one of the Society’s former presidents.
│ 48 │
PAGE │ IV
GENERAL │ FUND
ECONOMIC DEVELOPMENT DEPARTMENT ECONOMIC DEVELOPMENT
DESCRIPTION
The Economic Development Department strives to create an environment in the City of
Owasso where business and industry can invest money and receive a quality return on their
investment; where every part of the workforce can find and maintain quality employment,
earn a quality wage, and enjoy quality benefits; where every citizen has the opportunity to
grow and prosper physically, emotionally, financially, and spiritually; where every citizen and
every family can find a product and/or service for every need in an efficient and convenient
manner; and as a cooperative part of the City of Owasso team, do our part in removing the
obstacles standing in the way of people celebrating their lives.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 30% and includes the following:
□ Funding for regular operations of the department.
□ Support of the Go Green! initiative by increasing availability of City publications and
marketing and economic materials electronically.
□ Funding for special projects such as the Holly Trolley and Economic Summit have
been transferred to the Hotel Tax Fund Budget.
□ Increasing recruiting efforts to locate quality jobs and Fortune 500 companies to
Owasso.
□ Elimination of all travel relating to recruiting, which will be done virtually,
electronically, or locally.
□ Efforts to grow the retail community by creating opportunities for new trade markets
to invest through increasing electronic forms of recruiting and communication.
□ Support of local businesses and change of the residential spending culture through
the Buy Owasso campaign.
□ Efforts to create entertainment venues to increase local business through local
events and youth sports.
PROJECT STATUS AND ACCOMPLISHMENTS
Objectives achieved during FY 2010 include:
□ Tulsa Tech Owasso campus submitted plans and revealed renderings to City
Council and staff members. Construction will begin in 2011.
□ Buy Owasso campaign was successfully created and implemented.
□ Several restaurants, retail and service businesses, and one new hotel opened.
□ Attended the National Business Aviation Association Convention for second year,
obtaining leads for job recreating efforts.
□ Continued and improved the Holly Trolley service during the holiday shopping
season. Using the Old Urban Trolley for the season increased ridership and
awareness while reducing cost.
□ Obtained a new tenant in the Owasso Business Incubator. Tenant renovated and
enhanced existing infrastructure.
□ Hosted the second annual Owasso Economic Summit with reduced cost and
improved content and attendance.
□ Hosted Serbian government dignitaries from the Tulsa Global Alliance.
│ 50 │
│ 57 │
PUBLIC │ WORKS
OPWA FUND REVENUES
OPWA FUND EXPENDITURES
Charges for Service
23%
Other Revenues and Fees
2%
Proceeds from OWRB loans
30%
Interfund Transfers
45%
Administration2%
Utility Billing1%
Water8%
Wastewater Treatment Plant
20%
Wastewater Collections
14%
Refuse2%
Recycle Center1%
Debt Service19%
Interfund Transfers
33%
│ 58 │
PUBLIC│ WORKS
ADMINISTRATION OPWA
DESCRIPTION
The main function of the Administration Division of the Owasso Public Works Authority is to
provide support to the field operations divisions and serve the citizens of Owasso in a courteous
and professional manner with quality service.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget was decreased significantly by 26% due to the decrease in
need for equipment in FY 2011. The recommended budget includes the following:
□ Funding for normal operations of the department.
□ Funding to replace an existing printer/fax machine.
□ Performance of an Interior and Exterior Lighting Energy Audit on all Public Works
facilities to identify upgrade opportunities to more energy efficient lighting.
□ Continue to identify and implement procedures to reduce utility costs.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Completed Public Works facility improvements in January, 2010. Offices throughout
the building were painted and new carpeting was installed.
□ Administrative staff handled over 900 phone calls per month on average from
internal and external customers.
│ 60 │
PUBLIC│ WORKS
UTILITY BILLING DEPARTMENT OPWA
DESCRIPTION
The Utility Billing Department for the City of Owasso is committed to delivering superior customer
service that meets the needs of our residents, business owners, and others with unsurpassed
professionalism and promptness. The Utility Billing Department exists primarily for the purpose of
providing the best possible customer service to the citizens of Owasso regarding their utility
billing issues. The Department is committed to providing this service with honesty, integrity, and
compassion, and with a commitment to excellence while complying with City ordinances and
policies.
One of the many responsibilities of the Customer Service Department is managing the City’s
billing for water, wastewater, stormwater, refuse and ambulance service. Other responsibilities
include establishing new accounts, finalizing customer accounts, processing of all bills,
processing of all payments, customer inquiries, and providing information to new and existing
customers.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget reflects an approximate 5% increase due to increased
costs for personal services and increased bankcard service fees. The FY 2011 budget includes
the following: □ Funding for normal operations of the department.
□ Funding for increases in Bank Card Service Fees due to the growing use of online
payments by Owasso residents. □ Reduced the repair and maintenance budget by $3,900. The City will maintain only
the basic annual maintenance agreement for repair of handheld meter reading
equipment. □ A savings of $3,000 in Utility Billing Collection Fees, now passed on to the consumer
under state legislation, HB 1800.
□ No capital outlay expenses.
PROJECT STATUS AND ACCOMPLISHMENTS
Objectives achieved during FY 2010 include: □ Implemented the E-gov online payment system. Customer access to online account
information continues to move the Utility Department toward the common goals of
the Go Green! initiative. These services are offered free of charge to all utility
customers. □ Maintained a low rate of delinquency—less than 1% of the City’s 9,000 customers
are in a delinquent status or have been assigned to a collection agency—due to
convenient payment options and strict adherence to delinquent account policies
and procedures. □ Attended the annual SunGard Conference, resulting in improved processes and
procedures; resolution of outstanding billing system issues; and establishment of a
monthly conference call with our billing system provider to address new and
ongoing issues, resulting in improved communication and faster resolutions to billing
issues.
│ 62 │
PUBLIC│ WORKS
WATER DISTRIBUTION OPWA
DESCRIPTION
The Water Division is responsible for the repair and maintenance of the City water distribution
utility system and provides new water service installations to residential and commercial
customers. The mission of the division is to provide safe, uninterrupted water service with
acceptable flow, pressure, and water quality. The Water Division is also dedicated to providing
its customers with excellent and highly responsive service.
BUDGET HIGHLIGHTS
The recommended Fiscal Year 2011 budget will decrease by 2% and includes the following:
□ Funding for normal operations of the department.
□ Funding for repair material for the 30‖ water main that feeds the Bailey Ranch water
tower.
□ Evaluation of automatic water meter reading technology, with objective of
providing staff recommendation by end of the fiscal year. □ Evaluation and implementation of water conservation procedures at all public
works facilities.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Repaired 130 service line water leaks.
□ Installed 128 new residential and commercial service connections.
□ Repaired seven (7) fire hydrants and replaced five (5) others.
□ Purchased telemetry equipment for the 6‖ and 12‖ water meters which will reduce
the amount of overtime by approximately $5,000 per year.
□ Installed 1,980 feet of 8‖ water line for the Owasso Sports Park Expansion utilizing
Capital Improvement funds.
│ 64 │
PUBLIC│ WORKS
WASTEWATER TREATMENT PLANT OPWA
DESCRIPTION
The Wastewater Treatment Plant Division is responsible for providing cost-effective treatment of
sewage collected in the service area using the best available technologies to produce a
discharge in conformance with established regulatory criteria. The primary mission of the
division is to provide a safe and efficient, high-quality, environmentally sensitive wastewater
treatment system to serve the needs of the City of Owasso. The Division will provide wastewater
treatment, equipment maintenance, and service in a cooperative, effective, professional,
courteous, responsive, and equitable manner.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget includes a reduction in capital outlay expenses and will
decrease overall by 15.7%. The recommended budget includes the following:
□ Funding for normal operations of the department.
□ Capital purchase this year will include a large incubator due to the increase in
water quality testing performed by the lab, in addition to a portable probe for creek
sampling and a new lab furnace.
□ Identification and implementation of procedures to reduce utility costs. □ Efforts to determine potential customers and their use of recycled water, and
performance of a feasibility study.
□ Wastewater Treatment personnel attendance of an activated sludge class to
increase knowledge of the wastewater treatment process.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Continued to meet and exceed ODEQ water quality permit requirements for City of
Owasso Wastewater Treatment Plant discharge .
□ Purchased new auto-samplers to improve the efficiency and effectiveness of water
quality testing.
□ Improved the bar screens at the head of the plant, leading to an increase of 20% to
30% in the amount of inorganic debris removed.
□ Evaluated the possibilities of composting the sludge produced at the Wastewater
Treatment Plant. Wastewater personnel toured two facilities that are successfully
composting sludge.
□ Reviewed the potential of recycling effluent water within the plant to reduce water
consumption.
│ 66 │
PUBLIC│ WORKS
WASTEWATER COLLECTIONS OPWA
DESCRIPTION
The Wastewater Collections Division is responsible for operation and maintenance of the City
gravity sewers and force mains in accordance with local, State, and Federal requirements. The
mission of the division is to ensure safe, reliable, and cost-effective wastewater conveyance
services to residents and businesses for the protection of public health and the environment.
BUDGET HIGHLIGHTS
The recommended FY 2011 operating budget was reduced significantly by 41% due to a
decrease in capital project expenses. The recommended budget includes the following:
□ Funding for normal operations of the department.
□ Funding for smoke testing to identify inflow and infiltration of the sanitary sewer lines.
□ Funding for a root control program which will help reduce dry weather sanitary
sewer overflows.
□ Replacement of an existing manhole located on the Elm Creek interceptor.
□ Design for the upgrade of the Ranch Creek interceptor.
□ Wastewater system improvements include the upgrade of the Santa Fe lift station
and the Meadow Crest relief line using funds from an Oklahoma Water Resources
Board loan.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Completed internal inspection of 45,000 linear feet of sanitary sewer line located in
Hale Acres, Hillside, Meadow Crest, and Steed additions.
□ Cleaned 112,000 linear feet of sanitary sewer line.
□ Repaired 28 manholes and 9 pinpoint repairs that were identified during internal
inspections.
□ Purchased Isco flow monitors to assess the capacity of the sanitary sewer system. In
addition, the flow monitors will help identify inflow and infiltration issues.
□ Three utility workers obtained their class ―C‖ Wastewater Operators License.
□ Began research for the implementation of a fats, oil, and grease reduction program.
□ Planned and developed a response to ODEQ Consent Order.
│ 68 │
PUBLIC│ WORKS
REFUSE DEPARTMENT OPWA
DESCRIPTION
The Refuse Division is responsible for collection and disposal of residential refuse/yardwaste
materials and the distribution and repair of refuse containers. The mission of the division is to
provide a comprehensive, responsive, environmentally safe, efficient, and cost-effective solid
waste collection and disposal program for the citizens of Owasso.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget was significantly decreased by 33.8% as a result of no new
refuse trucks being requested in the upcoming fiscal year. The recommended budget includes
the following:
□ Funding for normal operations of the division.
□ Funding for the annual Free Landfill Day.
□ Reduction of the Refuse Department’s carbon footprint by using more efficient
vehicles (automotive), which will reduce the number of vehicles needed to perform
the necessary service.
PROJECT STATUS AND ACCOMPLISHMENTS
Objectives achieved during FY 2010 include:
□ Provided efficient, cost-effective management and operation of the Refuse
Division:
□ Continued the implementation of an automated collection system to
maximize return on investment.
□ Created and distributed automated collection cart placement flyer.
□ Established automated truck collection routes.
□ Completed the transition to an automated refuse collection system.
□ Maintained 99% same-day service delivery rate for curbside refuse and yardwaste
collection:
□ Enhanced equipment life and promoted prompt equipment maintenance
by emphasizing the responsibility of performing daily maintenance, cleaning
of vehicles, and reporting of repairs.
□ Created and implemented customer notification form, which enabled City
staff to communicate, inform, and educate customers of specific collection
issues at the customers’ collection sites.
□ Enhanced employee skills, safety, knowledge, and capabilities through continuous
on-the-job training initiatives:
□ Conducted observation rides with each route to evaluate work methods
and route efficiency.
□ Performed professional instruction and training for the proper operation of
the automated refuse collection vehicles with each division employee.
□ Conducted professional instruction and training for the proper
maintenance, service, trouble-shooting, and repair of the automated refuse
collection vehicles with appropriate staff members.
│ 70 │
PUBLIC│ WORKS
RECYCLE CENTER OPWA
DESCRIPTION
The Recycle Center exists to encourage and educate the public on environmental and
recycling issues, conserve landfill space, and reduce unlawful roadside dumping. The mission of
the Center is to provide a safe, clean, customer-friendly, state-of-the-art waste disposal and
recycling facility for the citizens of Owasso.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will decrease by 13.3% due to a decrease in need of
equipment for FY 2011 and includes the following:
□ Funding for normal operations of the department.
□ Funding for roll off containers.
□ Funding for a cardboard holding cell.
□ Support for the City’s Go Green! Initiative through tire and metal recycling
programs.
PROJECT STATUS AND ACCOMPLISHMENTS
Approximately 2.5% of initial appropriations were identified and deferred in the FY 2010 budget
to meet unexpected revenue reductions. Objectives achieved during FY 2010 include:
□ Diverted the highest possible volume of materials from the waste stream:
□ Distributed educational literature to the public promoting the benefits of
recycling.
□ Conducted one public outreach activity to promote recycling.
□ Improved the appearance, efficiency, and functionality of the center:
□ Completed the Recycle Center concrete lot repairs project.
□ Completed the yardwaste road improvements project.
□ Purchased and installed a storage shed.
□ Completed the signage replacement project.
□ Completed the procurement of a second plastics trailer.
□ Completed the procurement of a new office trailer.
□ Provided service that is proactive and responsive to customer needs:
□ Provided ―customer-oriented‖ services to Owasso residents by continuing to
sponsor seasonal clean-up events.
□ Designed and implemented a customer survey and rating system to
measure quality of service and patron satisfaction.
│ 77 │
PUBLIC │ GOLF
OPGA FUND REVENUES
OPGA FUND EXPENDITURES
Golf Operation75.15%
Merchandise (net of cost)
5.14%
Food (net of cost)
15.52%
Miscellaneous4.20%
Golf Shop11.51% Golf Cart
Operation6.54%
Golf Course Maintenance
46.90%
Food & Beverage
10.94%
General & Administrative
20.89%
Debt Service3.23%
│ 78 │
PUBLIC│ GOLF
BAILEY RANCH GOLF CLUB OPGA
DESCRIPTION
The purpose of Bailey Ranch Golf Club is to provide the City of Owasso with a championship caliber
golf course and recreational opportunities for the citizens of Owasso and the surrounding Tulsa
area. Understanding that a golf course can play a vital role in the decision making process of
families and businesses seeking to relocate, Bailey Ranch Golf Club ensures that Owasso will
continue to provide this key recreational amenity to compliment Owasso’s quality of life. The goal
at Bailey Ranch Golf Club is to provide high levels of customer service, offer a fun and friendly
atmosphere, and strive for consistently excellent course conditions. This is accomplished through
teamwork, training, and a desire to exceed customer expectations.
BUDGET HIGHLIGHTS
The recommended Fiscal Year 2011 budget seeks to continue the approximate 20% overall
expense reduction enacted for FY 2010 and includes the following:
□ Funding for normal operations of the department.
□ No capital outlay.
□ Increase the acreage of native grass areas in an effort to reduce excessive mowing
and emissions.
□ Increase the native buffer areas around bodies of water in an effort to reduce the
amount of fertilizer and pesticides that reach ponds and water sources. Buffers act
as a filter, preventing run-off and leaching of chemicals through the soil.
PROJECT STATUS AND ACCOMPLISHMENTS
Objectives achieved during FY 2010 include:
□ Developed and implemented a partnership with Green Country YMCA to promote
player development and increase rounds and revenue.
□ Introduced PGA Family Tees on the front nine holes and Kids Play Free rate program in
order to expand participation and increase rounds and revenue through family
activities.
□ Introduced Multi-Play Cards that enable golfers to play at a reduced fee when they
prepay for three, five, or ten rounds.
□ Conducted two ―Your Course Day‖ promotions, where all golf fees were waived.
These events promoted awareness of the golf course and its offerings at key times of
the year.
□ Reduced the Golf Shop staff by one full-time position and eliminated a part-time
janitorial position.
□ Maintained a flat part-time wage budget, even though minimum wage increased by
25%. The increase in minimum wage over the past two years has been largely
absorbed by reductions in staff and increased efficiency among a large segment of
golf course labor.
□ Minimized capital outlay to $4,000 in view of existing equipment needs which were
able to be postponed by the reconditioning of older, unused equipment.
□ Refurbished and re-installed old greens fans at no expense, which improved the
playability and appearance of greens number one and twelve.
□ Completed major renovations to bunker complexes through a relationship with P&K
Equipment, allowing all work to be done in-house for approximately $10,000. This
resulted in the conversion of approximately 50% of existing sand trap areas into grass
bunkers, which will save considerable labor expenses and material cost in the future.
OTHER │ FUNDS
SPECIAL REVENUE FUNDS
CAPITAL PROJECTS FUNDS
INTERNAL SERVICE FUNDS
LIMITLESS POSSIBILITIES │ LIMITLESS OPPORTUNITIES
│ 95 │
OTHER │ FUNDS
STRONG NEIGHBORHOOD INITIATIVE HOTEL TAX FUND
DESCRIPTION
The Owasso Strong Neighborhood Initiative was established in FY 2010 to focus efforts and
resources on building viable, thriving neighborhoods as the key to long-term community
sustainability and stable home values. The Initiative's mission is to partner with neighborhood
stakeholders to identify opportunities to preserve and improve the physical, social, and
economic strength of Owasso neighborhoods; to support neighborhood self-reliance; and to
enhance the quality of life for residents through community-based problem solving and public/
private cooperation, so Owasso is as attractive tomorrow as it is today.
BUDGET HIGHLIGHTS
The recommended FY 2011 budget will increase by 8% in relation to projected increases in
Hotel Tax revenue, and includes the following:
□ Funding for normal operations of the department.
□ Facilitating neighborhood activities such as establishing associations, holding
neighborhood meetings, assisting in self-reliance building, and helping to resolve
issues in the neighborhood.
□ Continuing to improve access to information and resources that support
neighborhoods and the community.
□ Funding for special Block Party 2010 event to build unity and service throughout the
community. Expense was previously in Community Development budget.
□ Funding for neighborhood clean-up days. Expense was previously in the Public
Works Budget.
□ Promoting public involvement in City projects and services such as the Go Green!
initiative, neighborhood crime prevention, and neighborhood clean-ups.
□ Increased usage of the City website and email notifications to promote Go Green!
ideas that residents can use in their own homes or businesses.
□ Increased utilization of electronic communications with neighborhood groups and
citizens in an effort to cut back on the use of paper and ink.
PROJECT STATUS AND ACCOMPLISHMENTS
Objectives achieved during FY 2010 include:
□ Kicked off Strong Neighborhood Initiative in 2009.
□ Successfully held Block Party 2009, with the largest number of neighborhood groups
participating.
□ Assisted in the establishment of several Neighborhood Associations. This will continue
to be the key focus of the Initiative in FY 2011.
□ Built working relationships with residents and neighborhood groups to promote
partnerships between the City and neighborhoods.
□ Began process of finalizing the Neighborhood Grant Program.
REVENUE │ DETAIL
APPENDIX OF GENERAL FUND REVENUES
APPENDIX OF OPWA FUND REVENUES
APPENDIX OF OPGA FUND REVENUES
APPENDIX OF OTHER FUND REVENUES
PROVIDING INFORMATION │ PROVIDING TRANSPARENCY