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Future-Proofing Your Law Practice - Amazon S3€¦ · hate 8utue oon You atieesentation Slides...
Transcript of Future-Proofing Your Law Practice - Amazon S3€¦ · hate 8utue oon You atieesentation Slides...
Online CLE
Future-Proofing Your Law Practice
1 Practical Skills credit
Excerpted from the Oregon State Bar CLE seminar Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice, presented on July 7–8, 2017
© 2017 Kim Mayberry. All rights reserved.
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Chapter 8
Future Proofing Your Practice—Presentation Slides
Kim mayberry
REAL Automation SolutionsMiddleton, Idaho
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–iiSecond Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–1Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Future Proofing Your Practice
Presented By
Kim Mayberry, Certified Lean Six Sigma Black Belt
REAL Automation Solutions
www.realautomators.com
‘Cynics do not contribute, skeptics do not create, doubters do not achieve.’
Bryant Hinckley
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–2Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Are you finding it harder to get new clients?
Do you have pressure from your clients to charge less?
Do you feel like you are “Fire Fighting” all the time?
Do you feel stuck in your practice?
Do you have time to strategize about your firm’s direction?
Do you have enough personal and family time?
The Market Has Shifted
‘Lawyers are perceived as expensive’ (1)
‘Public worries that lawyer will be confrontational and drag things out’ (1)
‘Many try to do it on their own’ (1)
Middleclass is leaving traditional legal services behind (1)
(1) Future of Legal Services in Utah - Utah Bar Report 2015
Chapter 8—Future Proofing Your Practice—Presentation Slides
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6/23/2017
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Demand for Legal Services
Demand for Law Firm Legal Services
Legal Services Trends
Deloitte June 2016 - Future Trends for Legal Services Global research study
2017 Report on the State of the Legal Market - Produced by The Center for the Study of the Legal Profession at the Georgetown University Law Center and Thomson Reuters Legal Executive Institute
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–4Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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2017 Report on the State of the Legal Market - Produced by The Center for the Study of the Legal Profession at the Georgetown University Law Center and Thomson Reuters Legal Executive Institute
2017 Report on the State of the Legal Market - Produced by The Center for the Study of the Legal Profession at the Georgetown University Law Center and Thomson Reuters Legal Executive Institute
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–5Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Chapter 8—Future Proofing Your Practice—Presentation Slides
8–6Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Supply vs. Demand
(1) Future of Legal Services in Utah - Utah Bar Report 20150
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1860 1880 1900 1920 1940 1960 1980 2000 2020 2040
NUMBER OF ACTIVE ATTORNEYS
Source: http://www.americanbar.org/content/dam/aba/administrative/market_research/total-national-lawyer-population-1878-2016.authcheckdam.pdf
Supply vs. Demand (continued)
Source: http://www.americanbar.org/content/dam/aba/administrative/market_research/total-national-lawyer-population-1878-2016.authcheckdam.pdf
0
100
200
300
400
500
600
700
800
900
1000
1860 1880 1900 1920 1940 1960 1980 2000 2020 2040
NUMBER OF PEOPLE PER LAWYER
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–7Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Picture of sinking ship
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–8Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Steps to Future Proofing Your Practice
Crystalize your goal
Develop your team
Eliminate $10 an hour work
Delight your clients
Your Goal/Passion/Reason for Practicing Law
Your Team
Syst
ems
Successful Law Firm
Del
ight
Cl
ient
s
Chapter 8—Future Proofing Your Practice—Presentation Slides
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6/23/2017
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Picture of boat not on plain
Increase Revenue
Improve Efficiency
More Family/Personal Time
Chapter 8—Future Proofing Your Practice—Presentation Slides
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6/23/2017
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SpecificMeasurableAchievableRelevantTimebound
Step 1 - Increase Revenue
Step 2 - Increase Profitability by 15% by December 31, 2017
Step 3 – Determine on a monthly basis what actions need to occur to get to the 15% increase
Chapter 8—Future Proofing Your Practice—Presentation Slides
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6/23/2017
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GRAT Model
Team
Alignment
Respect
Gratitude
Step 1 – Determine the Bottleneck
Step 2 – Develop processe(s) to alleviate the bottleneck
Step 3 – Repeat with new bottleneck – Continuous Improvement
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–12Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Chapter 8—Future Proofing Your Practice—Presentation Slides
8–13Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
6/23/2017
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Step 1 – Determine Basic Needs
Step 2 – Determine Performance Needs
Step 3 – Determine Delighters
Your Homework
Think about what you really want in your life and practice
Set two SMART goals to achieve what you want in your life/practice
Come to the “Part II: A Client Services Case Study”
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Chapter 8—Future Proofing Your Practice—Presentation Slides
8–15Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice
Chapter 8—Future Proofing Your Practice—Presentation Slides
8–16Second Annual Solo and Small Firm Conference—Agile and Cyber-Savvy: Advancing Your Practice