The Hybrid Network Solution Reliance GlobalcomData Business Unit

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Market Drivers – What’s Happening Today? Business demands far exceed the capabilities of legacy networks

Triple Play Convergence (VoIP, video / tele-presence and data)

Virtualization and Consolidation

Collaborative, any-to-any applications – SharePoint, OCS, etc.

Storage Area Networks and Backup and Recovery

Not all “WAN” problems can be solved with bigger pipes

Budgets do not allow for large network investments to support new applications

Emerging markets are getting harder – not “telecom friendly”

Plus – the picture is now changing faster than ever before – legacy, static

solutions do not work anymore

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Reliance Globalcom Overview – Data Business Unit

Core Business: Managed network and communications services

Customer Count: 2,100 enterprises, 200 carriers

Coverage: Services available in 230 countries and territoriesServices currently supplied in 163 countries

Network Reach: 65.000+ km undersea cable system spanning the globe22.000+ km US metro fiber

Data Centers: 14 world-class data centers

Network Management:

• Regional service centers across US, Europe, Asia and Australia

• 24x7 Global Service Center in Mumbai

• 24x7 Global Network Managementand Operating Center

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Company Overview – Network ReachOur fully-resilient, high-performance global core provides the foundation for a seamless multi-service network with greater reach than any single carrier

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What is a Hybrid Solution? And Why? Hybrid means selecting the best technology for each type of location

Resilient, high-capacity Ethernet for core sites

Leased line, DSL and Ethernet VPLS / MPLS at mid-tier sites

Wide mixture of broadband solutions for smallest sites

Not just about the network foundation either:

Application Optimization a critical requirement

Security (internal and external) and Internet access must be integrated

Voice and video apps are blurring the WAN-LAN boundary

Highly tailored networks are the only way to meet the wide set of demands

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Approaches to Delivering Hybrid Solutions Compromise – select a single service provider who can get closest to the

right solution This is the traditional approach

Does not work in emerging markets – need to leverage local infrastructure

Do it yourself – implement and manage a tailored, multi-provider network using in-house resources Only an option for the largest, most advanced enterprises

Extremely high overheads to support this environment

Choice – select a network provider who can deliver a hybrid solution with a single contract, helpdesk process and SLA – regardless of network design This is Reliance Globalcom’s core business

Leverage investment made in systems, processes and staff to support hybrid environments

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Cost Benefits, Too – Not Just Functionality “Complex” multi-technology networks can deliver up to 40% in cost savings

Note! Strong supplier management and multi-technology capabilities required of the network provider to make this work

Source: McKinsey

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Reliance-Managed Model: Supplier Management Costs are Flat and Bundled Into the Service(maximizes savings)

1 Supplier 5 Suppliers 15 Suppliers

Self-Managed Model:Supplier Management Costs Increase with Additional Suppliers (erodes savings)

Cost

Network Unit Cost Savings

Recaptured Savings

Bundled Supplier Management Cost

Cost Savings with Multi-Carrier Management

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Reliance Globalcom’s Hybrid Solution Leverages core Ethernet assets and deep off-net relations

World-class global undersea cable network +

Fully-managed, fully-meshed Ethernet services +

Partner relations with 700+ certified suppliers in 230 countries & territories

Fully integrated with Reliance Communications’ strong domestic network in India

Global VPLS backbone forms the foundation of all solutions – not legacy technology

Benefits:

The optimum mixture of technologies to cater for each location type

Enterprise-level monitoring and support, 24x7

Extremely strong presence in key emerging markets in Asia and Middle East

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What Does This Look Like?

Reliance GlobalcomGlobal VPLS BackboneRegional

VPLS

RegionalVPLS

VPLS Locations

Data Center

RegionalMPLS

IPSecVPN

Regional VPLSLocation

Regional VPLSLocation

Regional MPLSLocation

IPSec VPN Location

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Reliance Globalcom’s Hybrid Solution: BenefitsTraditional Carriers Reliance Globalcom

Manage 3rd party circuits Weak Strong**

Global fiber backbone Leased Wholly Owned

Global integration PoPs Few Many**

In-country last-mile options Limited Extensive

Integrated network-agnostic reporting

Limited Extensive**

End-to-end SLAs On-Net Only, usually only PoP-to-PoP

All Sites

Billing & credits Inflexible, prone to error Flexible and accurate

Flexibility in designing service model

Rigid Customizable

Incentivized year-on-year network optimization

Counter to Core Business Well-Developed**

Business focus On-Net Bandwidth Managed Services**

**Denotes core competency

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Why Reliance Globalcom? Consultative, technology-neutral network provisioning

Best-of breed technology in each location with single-source management provides maximum flexibility and improved TCO

Option of asset-based services, including Ethernet to 17 countries worldwide

Enables business agility Broad solutions portfolio Technologies - IP MPLS WiMAX, Ethernet VPLS, Ethernet,

3G, TDM, xDSL Scales operations globally

Largest private global VPLS network and more / 700 regional and local network suppliers

In-metro fiber assets and expansive terabit-capacity undersea cable system

Reach to 230 countries and territories Ensures service assurance

Award-winning global 24x7 managed service Local NMCs providing customer expertise

Thank you

Rob Heymann

rheymann@relianceglobalcom.com