Future of Application managed services in the coud era
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Transcript of Future of Application managed services in the coud era
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Application Managed Services
In the Era of the Cloud
Tom HayesOctober [email protected]
THayesOnline.com all rights reserved
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Winds of Change:New Customers,
Expectations and Perceptions of Value
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Shift: Customer & Behaviour
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Shift - Customer Technology Models
Access Devices
Customer AssetsServices
Access Devices
Customer AssetsServices
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Shift - Customer Expectations
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Vendor Challenges
Vendor Strategies
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Challenge: Business Model Consistency
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Challenge: Legacy Delivery & Technology
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Challenge: IP, Licensing & Partners
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Strategy: Sweet & Sticky Solutions
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Strategy: Solution Replication
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Strategy: Velocity and Volume
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Opportunity: To Boldly Go …
It’s Managed Services Jim.But not as we know it!
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“The most powerful natural speciesare those that
adapt to environmental change without losing their
fundamental identity which gives them their
competitive advantage.”
Charles Darwin