Future Directions for CSU Libraries Pat Burns, VP for IT and Interim Dean of Libraries, and Peter...

Future Directions for CSU Libraries

Pat Burns, VP for IT and Interim Dean of Libraries, and

Peter Dorhout, Vice Provost for Graduate Affairs3-3:50 PM, Wednesday, Jan. 6, 2010Rooms 214-216 Lory Student Center

Libraries - Future Directions

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How It All Started

9/15/2009


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Theme•“I think of the University fundamentally as consisting of three things, the faculty, the students, and the Libraries.” – Oren Anderson, Chair Faculty Council Committee on Libraries, Academic Year 2008-2009

•Alex Stevens, “Timeless tips for you new CSU students,” Rocky Mountain Collegian, Section: Opinion, 8/27/09• “As much as you might not believe me, the library will

become your best friend. …I thought I could study in my dorm, then at my house and later in my apartment. Turns out, not so much.”• “… that shining beacon of scholarly salvation – Morgan

Library.”• “… It contains dozens of nooks to hide away in, private

group study rooms, laptops to be checked out, even decent coffee to be had. Every senior I know wishes they had discovered it sooner.”

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http://www.collegian.com/news/2009/08/27/Opinion/


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9/15/2009

By failing to prepare, you are preparing to fail.

- - Benjamin Franklin

Plan Strategically for the Future


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Past Planning Activities• Libraries strategic planning, annually• Library 2020 Task Force• Charge by Provost Tony Frank in May 2008 to

form a Library-IT Task Force▫Report issued on 8/28/2009▫Fall Forum presentation on 9/30/2009▫Accepted by the interim Provost on 10/21/2009▫Libraries/ACNS retreat at Tamasag on 10/27/2009▫CSU Libraries and ACNS now preparing an

implementation plan

“Are we there yet?”

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Think!

Thinking “outside” the box.

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The Information Pyramid

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Data

Understanding

Knowledge

Information

Wisdom


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Library-IT Task Force

ChairVP for Grad. Affairs

DirectorInst. for Learning

& Teaching

Vice President forStudent Affairs

Interim DeanCSU Libraries

DeanLiberal Arts

DeanAppl. Human Sci.

ChairFac. Council Comm.

Strat. & Fin. Planning

ChairFaculty Council

Comm. on Libraries

Vice ChairFaculty Council

ASCSU Rep.

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Task Force Charge:•Evaluate the Library and Information

Technology organizations in order to determine the best model to meet both our current needs and those of the faculty and students to follow.

•Identify areas for synergies between the Library and central IT units.

•Discuss and recommend strategic directions related to options for Library collections and storage .

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Task Force Charge (cont’d)• Create new models for an information access

portal, including on-line and self-service capabilities for assistance with reference materials, enhanced global search, and discovery tools, etc.

• Explore the best models for the Library College Faculty to interact with colleges and academic units, support research and discovery, instruction and outreach.

• Evaluate and comment upon the Library’s strategy for renovating the Library into a Learning/Information Commons.

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9/15/2009

Where there is unity, there is always victory

- - Publilius Syrus

Build a Consensus and Share a Unified Vision


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BackgroundCSU Libraries

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CSU Libraries Vital Statistics• About $13m annual budget• ~98 non-student employees, incl. ~25 Library faculty

▫ ~125 part-time student employees• Collections: annual budget about $6.7M

▫ ~2.2 million monographs, ~25k purchased per year▫ Subscribe to 214 databases▫ Subscribe to ~30k journal titles▫ For ~60 academic departments

• Morgan Library @ 300,000 GSF, 2,570 ‘seats’ (11% )▫ 1.3 million visits per year▫ ‘Studying’ visits up ~17% over the past 10 years

• CSU Libraries ranks 103rd of 113 ARL Libraries

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99

/00

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/01

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/02

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/03

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/04

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/05

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/06

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/07

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/08$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000

$7,000,000

$8,000,000

E&G Collections Expenditures by Category

OtherConsortiaeJournalsPrint/ePrintDatabasesE-BooksBooks

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20

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-20

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20

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-20

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-20

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0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

Annual Book Checkouts

This represents 90% of all book check outs.Remainder = ILL.

Holdings = 2.148 M

Holdings = 1.898 M

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CSU Inter-Library Loan

99-00 00-01 01-02 02-03 03-04 04-05 05-06 06-070

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000 Interlibrary Loaned

Interlibrary Borrowed

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Association of Research LibrariesHow about research/academic libraries in general?

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Buying power/avail information

Weighted Library Buying Power: 1980-2010

CurrentEvaluation at CSU

Brian L. Hawkins, “The Unsustainability of the Traditional library and the Threat to Higher education,” from Brian L. Hawkins and Patricia Battin (eds.), The Mirage of Continuity, Reconfiguring Academic Libraries for the 21st Century, Council on Library and Information Resources, Washington, D.C., pp. 129-153 (1998).

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21st Century Library: Access

Internet

Users

On-Line:

-Databases-Books

-Journals

Collections

GroupStudy

Google

MySpace

Wikipedia

Facebook

Inter-Library Loan

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Findings, Recommendations & Progress to DateFor the Library-IT Task Force Report

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Recommendation 1: Sustainability• Finding: The CSU Libraries are fundamental to

the management of information, conducting research, and enhancing education and outreach. As such, it is critical that the Libraries adopt new measures focusing on enhancing sustainability, particularly:▫ Align Libraries budget with total budget of the

institution, encompassing research and scholarly activities (tap into ICR). CSUL Deans have met with OVPR principals and discussed

alignment of the ICR funding stream with the collections budget

▫ Pursue shared collections, particularly with the Colorado Alliance of Research Libraries. Painfully slow progress working with Alliance Libraries on

shared purchase of print books (unable to partition to “Libraries of Record”)

Redirecting attention to eBooks and other e-purchases that can be handled contractually (e.g. EBL – more later)

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9/15/2009

I think the one lesson I have learned is that there is no substitute for paying attention.

- - Diane Sawyer

Utilize the Knowledge and Expertise at CSU

Balance the need for direction with the need to involve others.


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Rec. 1: Sustainability (cont’d)

▫Pursue strategies for withdrawing appropriate materials, informed by trend analyses of usage and evolving user behavior. Proceeding, slowly and carefully; now targeting

duplicate unneeded copies, O(10k copies) Joint activity with CSUP, new library building at CSUP

▫ Evolve toward a patron-driven model for purchases. Only about half of print books purchased over the last

decade have been accessed one or more times A two-pronged approach

eBooks (more later) Self-service, patron-driven web page for purchase of print

books

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9/15/2009

If you find a path with no obstacles, it probably doesn’t lead anywhere.

- - Frank A. Clark

Think Proactively to Prepare for Obstacles


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Recommendation 2: Digital• CSU Libraries should embark aggressively upon

digital initiatives, to ‘leap frog’ emerging trends, including:▫Significantly expand the Libraries’ attention on

digital collections, including realigning staffing, especially the Institutional Digital Repository. Internal hire of new Asst. Dean for Digital and ePublishing

Services, Dawn Paschal (separate PDI) NSF proposal for a greatly expanded IDR to support

research data submitted in August ETD going into production mode January 2010 Open Access Day grant for summer 2010 Marketing campaign for deposit into the IDR

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Demand for Research Data Curation

Now 2 Years 5 Years0

1,000

2,000

3,000

4,000

5,000

Research Data Storage Need (TBytes)

219

1,384

4,914

Current capacity = 3 TBytes

24% response rate from NSF researchers!

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Rec. 2: Digital (cont’d)▫Facilitate support of digital collections and

management of information broadly, by integrating the systems and middleware groups from ACNS under CSU Libraries. Expect that within a decade primary need for

information will be via a web-based, self-service user portal into information hosted by the Libraries Will support access to local institutional data

Want CSUL services to be elevated in quality to that of central infrastructure

Exploring integration of all of ACNS into CSUL Help desk already integrated, positive feedback

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Rec. 2: Digital (cont’d)▫Pursue electronic books, in all aspects,

including licensing, patron-driven purchases, and printing on demand. New contract with Electronic Books Library

(EBL) Plan to load EBL books into SAGE (our catalog) First four accesses will be ‘rentals’ (at a cost) Fifth access will be ePurchase at $1.5X the cost

of print Access, ownership, storage, copy, & print DRM

issues Presently developing communication strategies

Exploring Print on Demand (PoD) technologies with the Alliance (contract vs. device)

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Espresso Book Machine (PoD)

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Version 2 shown above, now a service (want a device)See http://www.youtube.com/watch?v=Q946sfGLxm4

http://www.youtube.com/watch?v=Q946sfGLxm4

http://www.youtube.com/watch?v=Q946sfGLxm4


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Rec. 2: Digital (cont’d)▫Pursue strategies to provide easier, more use

friendly user access to the multitude of disparate materials available through CSUL. Home grown Discovery Tool delivered Fall 2009

‘One-stop’ access to CSU catalog, Prospector catalog, CSU web pages and the Institutional Digital Repository

Now tracking its usage vs. that of CSUL sage catalog Also, exploring vendor products for access to

external scholarly content with API to CSU content Databases, journals, papers, presentations, …

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Recommendation 3: Info. Commons

• Support for the transformation of the Library into an Information/Learning Commons:▫Pursue funding for the program plan that has

just been completed to effect a transformation of Morgan into a Learning/Info. Commons. $16.8M cost, funding source(s) not yet established

▫A necessary condition is to establish additional storage space for books that should continue to be kept and preserved, and relocated from the first floor of Morgan to Lake Street. Funded, and ready to be put out to bid

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Rec. 3: Info. Commons (cont’d)• Elements of the renovation (no detailed design yet)

▫ More space (11% to 14% seating capacity)▫ 24x7 staffed study space (ASCSU resolution Nov. 08)▫ More comfortable seating (for long study hours)▫ About ~10 additional group study rooms▫ Add a few hands-on computer classrooms▫ Add technology: video wall, internet video conferencing, ‘ticker’,

multimedia room, Wii, …▫ Add a collaboration studio on the 3rd floor▫ Add a 100 seat auditorium with state-of-the-art multimedia

For significant events, including author presentations, recognition of significant deposits from CSU into the IDR and into Preservations and Special Collections, book printing, …

▫ Physical needs Fix the HVAC system and the entrance Isolate the Internet café to provide quieter study areas

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THE PLAN: new entrance and addition, external

• A holistic environmental scan evaluating Morgan Library by ZONES:• APPROACH • LAUNCH • INTERACT • CONNECT• COLLECT• STUDY

University Libraries

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THE PLAN: Information Commons, 1st floor

• This zone will make finding books and resources enjoyable and easy.

- clarity of organization - places for browsing - stewardship (care) of collection is inherent


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THE PLAN: Information Commons, 1ST floor• New books • Current awareness • Reference •IT help desk


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THE PLAN: Add more group study areas

•More than 35% of faculty assign group work – Morgan Library has only 18 group study rooms, and only 7 have adequate equipment•10 additional group study rooms in new BS Building• Considering it as a ‘Library Annex’


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THE PLAN: 1st floor lounge (art, media+, Wii, +…)

• Entry w/media wall• Lobby• Academic lounge• Café• Gallery space/electronic art


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9/15/2009

Learning is either a continuing thing or it is nothing.

- - Frank Tyger

Prepare students for Life-Long Learning


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Recommendation 4: Scholarship•Engage more in outreach to and academic

support for the University, particularly in collaboration with TILT:▫Develop an IT Fluency program for the campus

Have reenergized this activity with TILT and ISTeC▫Create Open Access models

Focusing now on deposit into the IDR, and muddling through copyright, ownership, embargo and including Creative Common licensing

▫Endorse e-Publishing eUniversity Press ‘on the table’ for discussion

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9/15/2009

So much of what we call management consists of making it difficult for people to work.

- - Peter Drucker

Make Work as Easy as Possible


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Recommendation 5: Workflow

•The Task Force endorses the R2 report:▫Prefer eBooks▫‘Lightweight’ processing▫Accept minor errors and inaccuracies▫Continue to ‘weed’ appropriately▫Move to patron-driven purchases▫Move to a statewide Alliance purchase

plan, statewide collections▫And, much more…..

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9/15/2009

To accept good advice is but to increase one’s own ability.

-- Goethe

We are willing to listen to your advice.


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Questions and Comments Welcome

9/15/2009

Future Directions for CSU Libraries Pat Burns, VP for IT and Interim Dean of Libraries, and Peter...

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