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Vahini Irrigation Pvt. Ltd.
Introduction
Dealer is a person or firm engaged in commercial purchase and sale.
Dealer may signify firms that buy or resell products at retail or wholesale basis.
A producer cannot sell all his products directly to consumer; he has to depend
upon intermediaries to push, off, his products. A dealer is an intermediary who
helps to market a product. A dealer is one who purchase and sells products. A
dealer may be a wholesaler or a retailer or a distributor or any agents.
The volume of sales depends on the efficiency of a dealer who assesses
the psychology of consumers and takes appropriate steps to sell a product. It is
the dealer who suggests to the manufacturers the suitable media of
advertisement and other promotional tools. Dealers are searching for new
marketing strategies to attract and hold customers. Dealers include all activities
involved in selling goods and services to those buying for resale or business use.
Dealers buy mostly producers and sell mostly to retailers or industrial
consumers.
DEALER SATISFACTION
Dealer wants high marginal gain from manufacturers. The main objective
of dealership is earning profits. Dealership business is different from other
business. The peculiar feature of a dealer is dealing with one or more similar
products. Dealers earn commission for goods sold from the manufacturers. The
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Vahini Irrigation Pvt. Ltd.
commission depends upon the value of sales both cash and credit. Now a days
the demand for cement increases every year.
The manufacturers are not able to cover all the consumers directly. With
the help of dealers only they can reach the consumers. Dealer excepts income
from business because there is some guarantee of getting more commission
from this business. Dealers demand more commission from the manufactures,
they cover the entire market within their locality. They also sell cement in
credit to regular customer.
PROMPT DELIVERY
For every business competition is inevitable, Knowledge, about the
direct, reasonable price, prompt delivery etc., are the only ways in which one
can attract more consumers. Delivery of every goods to the place of consumers
will attract every consumer. When there is a delay a small delay of one or two
days or even hours may cause a great set back in consumer satisfaction.
There are various ways we can satisfy the consumers. One among them
is a regular supply and prompts delivery of goods to customers. Even though
quality is excellent and the price is reasonable we cannot satisfy the consumers,
unless there is prompt delivery of goods.
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Vahini Irrigation Pvt. Ltd.
IMMEDIATE REALIZATION OF MONEY AFTER SALES
Dealers will get their commission immediately after every sale. This will
motivate the dealers to increase the sales volume. The sales are increased then
income will also be increased. Generally commission will be paid in every
month or for every sale. “More sales more commission and less commission” is
the doctrine of dealership.
CREDIT FACILITIES
Business is based on bonafide good faith, confident and mutual trust.
Long ago business was based on cash basis. But now business is based on
mercantile basis (Credit basis). More over cash basis of business in also not
possible for every business because of want of funds. Mercantile basis of
business is globally accepted and very easier for the business people.
Credit facilities to regular customer and genuine consumers will enhance
the business. There some consumers who buy mostly in credit and make their
payment at regular intervals. There is some agreement between the buyer and
seller for a credit purchase. This agreement also covers terms of payment trade
discount, cash discount etc., for the smooth ant regular payment of cash. Credit
facility system is beneficial to both the buyers and sellers. There will be
tremendous improvement on both the sides. Allowing credit to consumers is
also useful for growth and expansion.
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Vahini Irrigation Pvt. Ltd.
GIFTS FROM THE COMPANY
Some reputed companies will provide a number of gifts to its dealers and
distributors. Their gifts are allowed to improved sales in all areas. Dealers will
be much motivated when gifts are offered by manufactures. Gifts are a special
kind of incentives, which will pursue the dealers to increase their sales.
The main objectives of offering gifts to dealer and distributors are to
enhance or improve sales to the maximum level. The competition can be easily
managed when gifts are offered to dealer, the number of types of gifts is as
follows.
Value of sales in Rupees.
Value of sales in units
Seasonal gifts.
Gifts to dealers will play a greater role in marketing. This will motivate the full
dealers to do better and this will also encourage better sales.
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Vahini Irrigation Pvt. Ltd.
Industry Profile
Plastics, in the modern meaning of the word, are synthetic materials that
are capable of being formed into usable products by heating, milling,
molding and similar processes. The term is derived from the Greek
plastic, to form in simplest terms; plastics can be described as resins in
their molded form.
The wonders of plastics cut across all sectors of society. It is a
material of choice due to its versatility, its physical strength, its economic
viability; its easy process ability and also its attractiveness and durability
of all weather conditions. With the globalization of Indian economy and
television entering into homes and tiniest villages and communications
demand for the materials for suitable functional use more economic
packing, durable all weather products has meant increasing demand for
plastics.
Packing of cement bags, the end user is demanding plastics instead
of conventional jute, because it prevent transits loses and wastages. The
hilly regions of East India or drought prone districts of Rajasthan,
Gujarat, and Tamil Nadu demand auto molded tanks in thousands each
day. The agriculturists of Himachal Pradesh insist on plastic pipes for
irrigation to their farms, the floriculturists of Karnataka and Maharashtra
cannot thrive without ultraviolet stabilized polythene wide width films
for huge tunnels and green polymers consumption and import.
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Vahini Irrigation Pvt. Ltd.
The Plastic industry in India has made significant achievements ever
since it made a modest but promising start by commencing production of
polystyrene in 1957. The potential market has motivated Indian
entrepreneurs to acquire technical expertise. Achieve high quality
standards and build capacities in various facts of the booming plastic
industry. Phenomenal development in the plastic machinery sector
coupled with matching development in petrochemical sectors, both of
which supports the plastic processing sectors, have facilitated the plastic
processors to build capacities to service both the domestic market and
overseas.
The chronology of manufacture of polymers in India is summarized as
under.
1957 : poly styrene
1959 : LDPE
1961 : PVC
1968 : HDPE
1978 : polypropylene
The economic reforms launched in India since 1991, joint ventures,
foreign investments, easier across to technology from developed
countries etc. have opened up new vistas to further Indian plastic industry
are exported to over 150 countries round the globe with major trading
partners being USA,UAE, Italy, UK, Russia, Hongkong, Germany etc.
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Vahini Irrigation Pvt. Ltd.
The plastic processing sector comprises of over 30000 units involved in
producing a variety of items through injections molding, blow molding,
extrusion and calendaring. The capacities built in most of this industry
coupled with inherent capabilities have made us capable of servicing the
overseas markets. The development of plastics took place in 1920’s with
the introduction of cellulose acetate, polyvinylchloride and nylon.
Polyethylene evolved out of the need for a superior insulating
material could be used for such applications as radar during World War
II. The decade of the 1950’s saw the introduction of poly propylene and
the development of acetyl and polycarbonate. In 1960’s and 1970’s a sub
group of plastic family started to emerge ,called high temperature
plastics, which includes polyamides, aromatic polyesters, polyether
siphoned etc.
PVC Pipes - Segmental Usage in India.
Irrigation- 45%
Water Supply- 29%
Sewage-12%
Plumbing- 10%
Flexible- 4%
Others- 1%
The PVC consumption on India was about 2416 lakh metric tons in 2014
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Vahini Irrigation Pvt. Ltd.
ROLE OF PLASTICS IN THE NATIONAL ECONOMY
Plastics are been perceived as just simple colorful household products in the
minds of common man. A dominant part of the plastics of the present and future find
their utilization in the following areas.
1. Agriculture, forestry and water-management
2. Automobiles and transportation.
3. Electronics and telecommunications buildings, construction and
furniture especially wood substitutes.
4. Food processing and packaging
5. Power and gas distribution.
IMPORTANCE OF PIPES INDUSTRY
We shall look at the basic data about plastics and particularly those properties,
which are of use in practical working with plastics. Plastics are the man-made
materials. The oldest raw materials for producing plastics are carbonaceous materials
obtained from petrol chemical sources and they can be economically produced in large
quantities.
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Vahini Irrigation Pvt. Ltd.
Plastics have changed our world and day by day they are becoming important. They
own their success to whole series of advantages, which they have over conventional
materials such as
Light weight
Excellent mould ability
Attractive colors
Low energy requirement for convention
Low labor and cost of manufacture
Low maintenance
High strength weight ratio
Aesthetic
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Vahini Irrigation Pvt. Ltd.
Company Profile
Business Information
Name : Vahini Irrigation Pvt. Ltd.
Founder : Anand and Hemchand
Address : #495/1,
Doddahosur Gate,
Kunigal Road, Gulur Post, Tumkur Taluk.
Tumkur Dist.,
Karnataka- 572118
Number of Employee: 200
Product Description: UPVC pipes, Rigid PVC Pipes, SWR Pipes, PVC casing
pipes, Electrical Conduit pipes, Plumbing Pipes, Drip irrigation equipments &
CPVC Pipes & Fittings
Strength: Holding 7 Bureau of Indian Standards (ISI) licenses
Production Capacity: 800 Metric ton per month
Certification: ISO 9001: 2008
GMS REGISTRAR LTD, CLEVELAND, OHIO, USA
(Certificate No: 1242 dated 04/02/2013)
Web: www.vahinipipes.com
Email: [email protected]
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Vahini Irrigation Pvt. Ltd.
Introduction to Vahini Irrigation Pvt. Ltd., Tumkur
M/s. Vahini Irrigation Private Limited is a company incorporated in 1999
is in the business of manufacturing of PVC & LLDPE pipes widely used in
various applications such as potable water supply, Agriculture, Irrigation
distribution system and drip irrigation system. It is an ISO:9001:2000 company
and its products confirm to the specifications of IS:4985:2000 and ensure the
quality. The company has developed a strong dealer & distributor network -
numbering in excess of 400 - covering the entire State of Karnataka, Western
Tamilnadu & Southern Andhra Pradesh.
Soon the company has become a premier unit of the prestigious Vahini
Group & has earned a high reputation in term of producing & supply of most
comprehensive range of quality products for Potable Water Supplies, Irrigation,
Drainage & Plumbing Pipes, SWR Pipes, Casing Pipes for bore wells, cable
ducting pipes & UPVC Electrical Conducts.
To cater the needs of the market, Vahini Group has incorporated the art of
manufacturing facilities with the help of German Collaborated Technology
Machines with fully automated techniques. Vahini Products are available at
very economical prices & satisfy every individual needs & wants.
Now M/s. Vahini Irrigation Pvt. Ltd. to strives to serve the Nation by
Manufacturing and Marketing quality products at affordable cost to the Two
Core Sectors. Water Supply & Micro Irrigation Systems.
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Vahini Irrigation Pvt. Ltd.
Company has obtained 7 licenses from Bureau of Indian Standard and
company is producing around 800 Metric Ton per month. Our major
specification in this field has been from Rigid PVC
Pipes of various applications such as:
1. ‘Vahini’ PVC potable water pipes as per IS-4985:2000 vide Bureau of Indian
Standard (ISI) license No.CM/L- 6259879.
To use in water distribution application.
2. ‘Vahini’ PVC Casing Pipes for bore wells as per IS 12818:2010 vide Bureau
of Indian Standard (ISI) license No. CM/L-4751065
To use in bore well casing pipe.
3. ‘Vahini’ SWR pipes as per IS 13592:1992 vide Bureau of Indian Standard
(ISI) license No. CM/L-4728575
To use in Soil and waste discharge system inside the building including
ventilation and rain water system.
4. ‘Vahini’ NU-Drain pipes for underground drainage and sewerage system as
per IS 15328:2008 vide Bureau of Indian Standard (ISI) license No. CM/L-
6200005375
To use in underground drainage and sewerage systems.
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Vahini Irrigation Pvt. Ltd.
5. ‘Vahini’ Online lateral pipes for drip irrigation as per IS12786:1989 vide
Bureau of Indian Standard (ISI) license No. CM/L-4750972
To use in drip irrigation purposes.
6. ‘Vahini’ Inline lateral pipes for drip irrigation as per IS13488:2008 vide
Bureau of Indian Standard (ISI) license No. CM/L-4751166
To use in drip irrigation purposes.
7. ‘Vahini’ Irrigation equipment emitters as per IS 13487: 1992 vide Bureau of
Indian Standard (ISI) license No. CM/L-4750871
To use in drip irrigation systems.
7. ‘Vahini Flowkem’ CPVC Pipes and fittings
To use in hot and cold water in plumbing system for commercial & domestic
purpose.
9. ‘Vahini’ ASTM threaded blue pipes for plumbing purpose as per ASTM
1785 schedule 40 SCH, 80 SCH and 120 SCH Schedule.
To use in cold water in plumbing system
10. ‘Vahini’ Conduit pipes
To use in electrical applications.
Company Strategy:
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Vahini Irrigation Pvt. Ltd.
Quality Policy: We at Vahini Irrigation Pvt. Ltd. Are committed to work
together with group and manufacture and sales of best quality PVC pipe
and Drainage pipes. With on time delivery of the products and achieving
customer satisfaction with goal of quality management and continual
improvement and legal requirements
Purpose: To be a leader in the PVC pipe manufacturing industry by
providing enhanced services, relationship and profitability.
Vision: To provide quality services that exceeds the expectations of our
esteemed customers
Mission: To build long term relationship with our customers and clients
and provide exceptional customer services by pursuing business through
innovation and advanced technology.
Core values:
We believe in treating our customers with respect and faith
We grow through Quality Product and meeting customer expectations on
time.
We integrate honesty, integrity and business ethics into all aspects of our
business functioning.
Goals:
Regional expansion in the field of PVC industry and develop a strong
base of key customers.
Increase the assets and investments of the company to support the
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Vahini Irrigation Pvt. Ltd.
development of services.
To build good reputation in the field of PVC pipe manufacturing industry
in the concept of total water management and become a key player in the
industry
Product Range:
Sl.
NoProduct Range
1‘Vahini’ PVC Potable Water pipes from 20mm to 315mm 2.5, 4, 6,8,10
KGF /CM2 class- 1, 2, 3, & 5.
2‘Vahini’ PVC Casing pipes for bore wells with latest amendments from
100 mm to 200 mm (‘CM’ & ‘CS’Type).
3 ‘Vahini’ SWR VAHINI TYPE-A and TYPE-B 40mm to 160mm.
4‘Vahini’ Drain pipes from 63mm to 250mm available in SN8 SDR 34,
(SN2, SN4- 160mm to 250mm).
5 ‘Vahini’ Online lateral pipes form 12mm to 16mm class- 1 & Class -2.
6 ‘Vahini’ Inline lateral pipes form 12mm to 16mm Class -2.
7 ‘Vahini’ Irrigation equipment emitters( dripper)
8‘Vahini Flowkem’ CPVC Pipes from 1/2”3/4”, 1” & 2” in SDR 11 &
13.5 with class-1 & Class-2, CPVC fittings and solvent cement.
9‘Vahini’ Blue threaded Pipes as per ASTM 40SCH to 80SCH. 20 mm to
63mm.
10 ‘Vahini’ Conduit pipes from 19.8 mm & 20.28 mm
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Vahini Irrigation Pvt. Ltd.
Company has further plans of expanding our business by manufacturing HDPE
PIPES UP TO 450MM DIA, PVC AGRI FITTINGS and WATER STORAGE
TANK in UPCOMING NEW UNIT.
Company has future vision in developing infrastructure in urban area and as
well as concentrate on entering to urban market with new range of products.
Company Turnover for last three financial years:
Financial year Amounts in crores
2012-13 38.08 INR
2013-14 46.58 INR
2014-15 87.55 INR (As on Mar 31, 2015)
Major projects handled:
Company Name Project Cost
Larsen & Toubro Limited Construction 58,82,567 INR
Giddegowda Constructions 33,10,000 INR
Maloo Constructions Last Yr 2.6 Cr & Current Yr 3.25Cr
K Gowda and Company 1.4 Cr
Srinivasa Constructions India Pvt Ltd. 2.4 Cr
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Vahini Irrigation Pvt. Ltd.
Channel of Distribution
Company /Manufacturer
Distributor
Dealers
Customer
Distributors in Karnataka
Shreyas Marketing, Kolar
Mahaveer Marketing, Mysore
Sri Ranganatha Marketing, Tumkur
Vahini Marketing, Bangalore
Maataji Marketing, Hassan
Sri Vinayaka Enterprises, Chitradurga & Davangere
Vahini Marketing, Hubli
PROMOTION
The company on its part does promotional activity through advertisements. It
also encourages its dealers to do promotion and provides financial support to
those expenditures. Promotional activity normally carried out are, pads dairies
and putting up hoardings. Also they share costs of any local or regional
advertisement costs.
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Vahini Irrigation Pvt. Ltd.
The marketing communication mix (also called promotion mix) consists
of four major tools.
Advertising.
Sale promotion.
Public relation.
Personal selling.
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Vahini Irrigation Pvt. Ltd.
Utilization of Production Capacity in % for 800 Metric Tons per month
2009-10 2010-11 2011-12 2012-13 2013-140
10
20
30
40
50
60
70
80
90
100
65
75
8590
95
Fig:
Projected Utilization of capacity in % 2500 Metric Tons per Month
2014-15 2015-16 2016-17 2017-18 2018-190
20
40
60
80
100
120
800 mt
1375 mt
1625 mt
1875 mt2125 mt
Fig:
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Vahini Irrigation Pvt. Ltd.
MANUFACTURING PROCESS of PVC Pipes
PVC raw material + other chemicals
(Compound)
Fed into mixture hopper
Fed into extruder hopper
Heating Chamber
(Compound is melt into paste)
Dye
Cooling chamber
(The paste is hardened)
Puller
Cutter of pipes
Stocking of Pipes
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Vahini Irrigation Pvt. Ltd.
The essential steps of Poly Ethylene (PE) pipe are to heat, melt, mix and
convey the raw material into a particular shape and hold that shape during the
cooling process. This is necessary to produce solid wall and profile wall pipe as
well as compression and injection molded fittings. All diameters of solid wall
PE pipe are continuously extruded through an annular die. Whereas, for large
diameter profile wall pipes, the profile is spirally wound onto a mandrel and
heat-fusion sealed along the seams.
Pipe Extrusion
The essential aspects of a solid wall PE pipe manufacturing facility are
presented in the below Figure . This section will describe the production of solid
wall pipe from raw material handling, extrusion, sizing, cooling, printing, and
cutting, through finished product handling.
Fig:
Raw Materials Description
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Vahini Irrigation Pvt. Ltd.
The quality of the starting resin material is closely monitored at the resin
manufacturing site. A certification sheet is sent to the pipe and fitting
manufacturer documenting important physical properties such as melt index,
density, ESCR (environmental stress crack resistance), SCG (slow crack
growth), stabilizer tests, amongst others. The resin supplier and pipe
manufacturer may agree upon additional tests to be conducted.
Raw Materials for PVC Pipes
Resin
Calcium carbonate
Master Batch
Titanium
Bureau lob
Wax
Raw Materials for Irrigation Pipes
Linear Low density Poly Ethylene (LLDPE)
Low density Poly Ethylene (LDPE)
High Density Poly Ethylene (HDPE)
Master Batch
Recycled Plastic
Extrusion Line
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Vahini Irrigation Pvt. Ltd.
The raw material, usually referred to as PE compound, is typically
supplied to the pipe producer as non-pigmented pellets. PE pellets are stabilized
for both heat and UV protection. Usually, color pigment is added to the pipe at
the producer’s facility. The choice of color will depend upon the intended
application and the requirements of the pipe purchaser
The function of the extruder is to heat, melt, mix and convey the material
to the die, where it is shaped into a pipe. The extruder screw design is critical to
the performance of the extruder and the quality of the pipe. The mixing sections
of the screw are important for producing a homogenous mix when extruding
blends
Pipe Sizing
The dimensions and tolerances of the pipe are determined and set during
the sizing and cooling operation. The sizing operation holds the pipe in its
proper dimensions during the cooling of the molten material. For solid wall
pipe, the process is accomplished by drawing the hot material from the die
through a sizing sleeve and into a cooling tank. Sizing may be accomplished by
using either vacuum or pressure techniques. Vacuum sizing is generally the
preferred method.
In the vacuum sizing system, molten extrudate is drawn through a sizing
tube or rings while its surface is cooled enough to maintain proper dimensions
and a circular form. The outside surface of the pipe is held against the sizing
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Vahini Irrigation Pvt. Ltd.
sleeve by vacuum. After the pipe exits the vacuum sizing tank, it is moved
through a second vacuum tank or a series of spray or immersion cooling tanks.
Cooling
For either the vacuum or pressure sizing technique, the pipe must be cool
enough so that it maintains its circularity before it exits the cooling tank.
Various methods of cooling are utilized to remove the residual heat out of the
PE pipe. Depending upon the pipe size, the system may use either total
immersion or spray cooling. Spray cooling is usually applied to large diameter
pipe where total immersion would be inconvenient. Smaller diameter pipe is
usually immersed in a water bath. Cooling water temperatures are typically in
the optimum range of 40° to 50°F (4° to 10°C). The total length of the cooling
baths must be adequate to cool the pipe below 160°F (71°C) in order to
withstand subsequent handling operations.
Pullers:
The puller must provide the necessary force to pull the pipe through the
entire cooling operation. It also maintains the proper wall thickness control by
providing a constant pulling rate. The rate at which the pipe is pulled, in
combination with the extruder screw speed, determines the wall thickness of the
finished pipe. Increasing the puller speed at a constant screw speed reduces the
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wall thickness, while reducing the puller speed at the same screw speed
increases the wall thickness.
Take-off Equipment
Most pipe four inches or smaller can be coiled for handling and shipping
convenience. Some manufacturers have coiled pipe as large as 6 inch.
Equipment allows the pipe to be coiled in various lengths. Depending upon the
pipe diameter, lengths of up to 10,000 feet are possible. This is advantageous
when long uninterrupted lengths of pipe are required - for example, when
installing gas and water pipes.
Saw Equipment and Bundling
Pipe four inches or more in diameter is usually cut into specified lengths
for storage and shipping. Typical lengths are 40 to 50 feet, which can be
shipped easily by rail or truck. The pipe is usually bundled before it is placed on
the truck or railcar. Bundling provides ease of handling and safety during
loading and unloading.
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Vahini Irrigation Pvt. Ltd.
RESEARCH METHODOLOGY
Interpretation of Data
Interpretation is the process by which the researcher uses his knowledge
and intelligence to draw specific conclusion using the data.
We have gone through certain steps as follows to interpret:
Evaluation of data
Drawing conclusion
Testing tentative conclusion
Arriving on final conclusion
Random Sampling
For the present study, exclusive and non-exclusive Dealers of Vahini
Pipes has been chosen from Tumkur City and Tumkur Taluk. So the sampling is
random sampling.
Sources of data collection
The data required for the study is collected from the two sources. The
primary data is generated through the external respondents.
The most common primary data source is survey method; it is a technique
whereby the researcher studies the whole population with the respect to
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Vahini Irrigation Pvt. Ltd.
sociological and psychological variables. Survey research studies large and
small population by selecting and studying samples chosen from the population
under investigation.
Survey research is approached through methods of personal interview,
questionnaire and personal discussion besides oral investigation.
The success of survey research depends upon the willingness and the
cooperativeness of the sample selected study.
Here, we have adopted the personal discussion method which is the most
common used method. In this method an interviewer is personally required to
visit the respondent with the set of questions that are to be asked and record his
responses.
We undergone through personal interviews with the Vahini Pipe dealers
Primary sources
In this study, primary data are collected by the use of two types of
methods the primary data is the first band information collected from different
respondents from various segments by means of a questionnaire and inner
schedule through survey.
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Vahini Irrigation Pvt. Ltd.
Secondary sources
These are the data collected from various sources, used in addition to the
primary data in the research. The various sources are the government
publication, research organization journals, Newspapers, websites, etc. these
data are more easily available than the primary data. These data are essential as
primary data for drawing conclusion of the study.
Tools for data collection
Research has mainly one instrument for collecting the primary data i.e.
questionnaire has been made much easy to understand and answer, and clearly it
takes lesser time to respond.
A. Questionnaire
B. Interviews.
Sampling Procedure
A. Sample unit
In this study the respondents from Tumkur city and taluk
B. Sample size
Sample size has taken 40 respondents
C. Sampling technique
Simple convenient sampling technique has been used for arriving the
sample size.
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Vahini Irrigation Pvt. Ltd.
Tools and techniques for data analysis
The data analysis has been done by using average and percentage on the
basis of statistical tables.
Geographical Area
The study is conducted in Tumkur city and Tumkur Taluk
Sample size has taken 40 respondents.
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Vahini Irrigation Pvt. Ltd.
Objective:
To know the factor impressed the dealers to deal with Vahini Pipes.
To know the most preferred product among Vahini Pipes.
To know the satisfaction towards after sales service by Vahini Pipes.
To know the overall opinion of dealers towards Vahini Pipes.
Limitations:
Since the survey was done only in Tumkur City and Tumkur Taluk the
result obtained may not be taken as universal suggestion.
Quality of the information highly dependent on the knowledge of the
respondents.
Concern person of shop keeping in charge will always change, so that
their assessment of the product and the relationship with the company
officials could not be adequate.
NEED OF THE STUDY
As there are a large no of dealers dealing with Vahini PVC Pipes, the
study was conducted to know the dealers satisfaction towards Vahini PVC
Pipes. It enables the company to enhance its strength in the competitive market
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Vahini Irrigation Pvt. Ltd.
1. Being in business since.
Particulars Respondents Percentage
0-1 Years 04 10
1-2 Years 05 12.5
2-5 Years 10 25
5-10 Years 09 22.5
More than 10 Years 12 30
0-1 Years 1-2 Years 2-5 Years 5-10 Years More than 10 Years
0
2
4
6
8
10
12
14
Doing Business Since
Doing Business Since
Fig:
Interpretation:
10% of respondents are in business since 0-1 Year.
12.5% of respondents are in business since 1-2 Years.
25% of respondents are in business since 2-5 Years.
22.5% of respondents are in business since 5-10 Years.
30% of respondents are in business since more than 10 Years.
2. Selling Vahini pipes from
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
0-1 Years 9 22.5
1-2 Years 6 15
2-5 Years 13 32.5
5-10 Years 9 22.5
More than 10 Years 3 7.5
0-1 Years 1-2 Years 2-5 Years 5-10 Years More than 10 Years
0
2
4
6
8
10
12
14
Selling from
Selling from
Fig:
Interpretation:
22.5% of dealers are selling Vahini Pipes from 0-1 Year
15% of dealers are selling Vahini Pipes from 1-2 Years
32.5% of dealers are selling Vahini Pipes from 2-5 Years
22.5% of dealers are selling Vahini Pipes from 5-10 Years
7.5% of dealers are selling Vahini Pipes from more than 10 Years
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Vahini Irrigation Pvt. Ltd.
3. The factor Impressed to deal with Vahini Pipes is
Particulars Respondents Percentage
Promotional Scheme 1 2.5
Quality 24 60
Margin 6 15
Credit policy 1 2.5
Others 8 20
Promotional Scheme
Quality Margin Credit policy Others0
5
10
15
20
25
30
Impressed Factor
Impressed Factor
Fig:
Interpretation:
2.5% of dealers were impressed by Promotional Scheme to deal with
Vahini Pipes.
60% of dealers were impressed by Quality to deal with Vahini Pipes.
15% of dealers were impressed by Margin to deal with Vahini Pipes.
2.5% of dealers were impressed by Credit policy to deal with Vahini
Pipes.
20% of dealers were impressed by other factors to deal with Vahini Pipes.
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Vahini Irrigation Pvt. Ltd.
4. Most preferred product among Vahini Pipes is
Particulars Respondents Percentage
PVC 30 75
Electrical Conduit 1 2.5
Drip Irrigation 3 7.5
Casing 0 0
CPVC 4 10
SWR Pipes 2 5
0
5
10
15
20
25
30
35
Most Preferred Product
Most Pre-ferred Product
Fig:
Interpretation:
75% of dealers say that most preferred product is PVC pipes.
2.5% of dealers say that most preferred product is Electrical Conduit.
7.5% of dealers say that most preferred product is Drip Irrigation.
0% of dealers say that most preferred product is Casing.
10% of dealers say that most preferred product is CPVC.
5% of dealers say that most preferred product is SWR Pipes.
5. Rate the Promotional activities taken up by Vahini pipes
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
Excellent 9 22.5
Above Average 11 27.5
Average 18 45
Below Average 0 0
Poor 2 5
Excellent Above Average Average Below Average Poor0
2
4
6
8
10
12
14
16
18
20
Rating of Promotional Activiteis
Rating of Promotional Activiteis
Fig:
Interpretation:
22.5% of dealers have rated excellent for the promotional activity.
27.5% o f dealers have rated above average for the promotion activity.
45% of dealers have rated average for the promotion activity.
0% of dealers have rated below average for the promotion activity.
5% of dealers have rated poor for the promotion activity.
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Vahini Irrigation Pvt. Ltd.
6. Promotion activity need from Vahini Pipes
Particulars Respondents Percentage
Advertisement 11 27.5
Dealers Meet 11 27.5
Better Credit Terms 7 17.5
Public Relations 8 20
Others 3 7.5
Advertisement Dealers Meet Better Credit Terms
Public Relations Others0
2
4
6
8
10
12
Need of Promotion Activity
Need of Promotion Activity
Fig:
Interpretation:
27.5% of dealers need advertisement has a promotion activity.
27.5% of dealer’s need dealers meet has a promotion activity.
17.5% of dealers need better credit terms has a promotion activity.
20% of dealers need public relations has a promotion activity.
7.5% of dealers need others has a promotion activity.
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Vahini Irrigation Pvt. Ltd.
7. Dealers opinion about the margin provided by Vahini Pipes
Particulars Respondents Percentage
Excellent 6 15
Above Average 8 20
Average 22 55
Below Average 1 2.5
Poor 3 7.5
Excellent Above Average Average Below Average Poor0
5
10
15
20
25
Opinion about Margin
Opinion about Margin
Fig:
Interpretation:
15% of dealers have excellent opinion, 20% of dealers have above
average, 55% of dealers have average opinion, 2.5% of dealers have
below average opinion, and 7.5% of dealers have poor opinion about the
margin provided by Vahini Pipes
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Vahini Irrigation Pvt. Ltd.
8. Compared to other brand the price of Vahini Pipes is
Particulars Respondents Percentage
Very High 0 0
High 4 10
Average 33 82.5
Low 3 7.5
Very Low 0 0
Very High High Average Low Very Low0
5
10
15
20
25
30
35
Price when compared to other brand
Price when compared to other brand
Fig:
Interpretation:
0% dealers say that the price of Vahini Pipes is very high.
10% of dealers say that the price of Vahini Pipes id high.
82.5% of dealers say that the price of Vahini Pipes is average.
7.5% of dealers say that the price of Vahini Pipes is low.
0% of dealers say that the price of Vahini Pipes is very low.
9. Sales of other brand when compared to Vahini brand
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
Very High 6 15
High 17 42.5
Average 14 35
Low 0 0
Very Low 3 7.5
Very High High Average Low Very Low0
2
4
6
8
10
12
14
16
18
Sales of other brand
Sales of other brand
Fig:
Interpretation:
15% of dealers say that sales of other brand are very high.
42.5% of dealers say that the sales of other brand are above average.
35% of dealers say that the sales of other brand are average.
0% of dealers say that the sales of other brand are low.
7.5% of dealers say that the sales of other brand are very low.
10.Rate the quality of Vahini Pipes
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
Excellent 12 30
Above Average 11 27.5
Average 17 42.5
Below Average 0 0
Poor 0 0
Excellent Above Average Average Below Average Poor0
2
4
6
8
10
12
14
16
18
Quality of Vahini Pipes
Quality of Vahini Pipes
Fig:
Interpretation:
30% of dealers rated the quality of Vahini Pipes is Excellent.
27.5% of dealers rated the quality of Vahini Pipes is above average.
42.5% of dealers rated the quality of Vahini Pipes is average.
0% of dealers rated the quality of Vahini Pipes is below average.
0% of dealers rated the quality of Vahini Pipes is poor.
11.Satisfaction with the interaction of sales representative
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
Highly Satisfied 10 25
Satisfied 18 45
Average 7 17.5
Dissatisfied 2 5
Highly Dissatisfied 3 7.5
Highly Satisfied Satisfied Average Dissatisfied Highly Dissatisfied0
2
4
6
8
10
12
14
16
18
20
Interaction with Sales Representative
Interaction with Sales Representa-tive
Fig:
Interpretation:
25% of dealers are highly satisfied with the interaction of sales representative.
45% of dealers are satisfied with the interaction of sales representative.
17.5% of dealers are averagely satisfied with the interaction of sales
representative.
5% of dealers are dissatisfied with the interaction of sales representative.
7.5% of dealers are highly dissatisfied with the interaction of sales
representative.
12.Satisfaction towards company margins
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
Highly Satisfied 2 5
Satisfied 18 45
Average 18 45
Dissatisfied 2 5
Highly Dissatisfied 0 0
Highly Satisfied Satisfied Average Dissatisfied Highly Dissatisfied0
2
4
6
8
10
12
14
16
18
20
Company Margins
Company Margins
Fig:
Interpretation:
5% of dealers are highly satisfied towards company margins.
45% of dealers are satisfied towards company margins.
45% of dealers are averagely satisfied towards company margins.
5% of dealers are dissatisfied towards company margins.
0% of dealers are highly dissatisfied towards company margins.
13.Supply of Vahini Pipes is.
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Vahini Irrigation Pvt. Ltd.
Particulars Respondents Percentage
According to Demand 32 80
More than Demand 4 10
Less than Demand 4 10
According to Demand More than Demand Less than Demand0
5
10
15
20
25
30
35
Supply of Pipes
Supply of Pipes
Fig:
Interpretation:
80% of dealers say that the supply of pipes is according to the demand.
10% of dealers say that the supply of pipes is more than demand.
10% of dealers say that the supply of pipes is less than demand.
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Vahini Irrigation Pvt. Ltd.
14.Satisfaction towards the supply of Vahini Pipes
Particulars Respondents Percentage
Highly Satisfied 9 22.5
Satisfied 16 45
Average 3 7.5
Dissatisfied 1 2.5
Highly Dissatisfied 1 2.5
Highly Satisfied Satisfied Average Dissatisfied Highly Dissatisfied0
2
4
6
8
10
12
14
16
18
Supply of Vahini Pipes
Supply of Vahini Pipes
Fig:
Interpretation:
22.5% of dealers are highly satisfied towards the supply of Vahini Pipes
40% of dealers are satisfied towards the supply of Vahini Pipes.
7.5% of dealers are average towards the supply of Vahini Pipes
2.5% of dealers are dissatisfied towards the supply of Vahini Pipes
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Vahini Irrigation Pvt. Ltd.
2.5% of dealers are highly dissatisfied towards the supply of Vahini Pipes
15.Satisfaction towards after sales service.
Particulars Respondents Percentage
Highly Satisfied 4 10
Satisfied 17 42.5
Average 18 45
Dissatisfied 1 2.5
Highly Dissatisfied 0 0
Highly Satisfied Satisfied Average Dissatisfied Highly Dissatisfied0
2
4
6
8
10
12
14
16
18
20
Satisfaction Towards after Sales Service
Satisfaction To-wards after Sales Service
Fig:
Interpretation:
10% of dealers are highly satisfied towards after sales service.
42.5% of dealers are satisfied towards after sales service.
45% of dealers are average satisfaction towards after sales service.
2.5% of dealers are dissatisfied towards after sales service.
0% of dealers are highly dissatisfied towards after sales service.
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Vahini Irrigation Pvt. Ltd.
16.Overall opinion about Vahini pipes.
Particulars Respondents Percentage
Excellent 11 27.5
Above Average 16 40
Average 13 32.5
Below Average 0 0
Poor 0 0
Excellent Above Average Average Below Average Poor0
2
4
6
8
10
12
14
16
18
Overall Opinion
Overall Opin-ion
Fig:
Interpretation:
27.5% of dealers have excellent opinion about the Vahini pipes.
40% of dealers have above average opinion about the Vahini pipes.
32.5% of dealers have average opinion about the Vahini pipes.
0% of dealers have below average and poor opinion about the Vahini
pipes.
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Vahini Irrigation Pvt. Ltd.
FINDINGS
25% of respondents are in business since 2-5 Years.
32.5% of dealers are selling Vahini Pipes from 2-5 Years.
60% of dealers were impressed by Quality to deal with Vahini Pipes.
75% of dealers say that most preferred product is PVC pipes.
45% of dealers have rated average for the promotion activity.
27.5% of dealers need advertisement and 27.5% of dealer’s need dealers
meet has a promotion activity.
55% of dealers have average opinion about the margin provided by
Vahini Pipes.
82.5% of dealers say that the price of Vahini Pipes is average.
42.5% of dealers say that the sales of other brand are above average.
42.5% of dealers rated the quality of vahini Pipes is average.
45% of dealers are satisfied with the interaction of sales representative.
45% of dealers are satisfied and 45% of dealers are averagely satisfied
towards company margins.
80% of dealers say that the supply of pipes is according to the demand.
40% of dealers are satisfied towards the supply of Vahini Pipes.
45% of dealers are average satisfaction towards after sales service.
40% of dealers have above average opinion about the Vahini pipes.
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Vahini Irrigation Pvt. Ltd.
SUGGESTION
Organize meetings and parties for dealers to meet them and listen to
the problem, suggestions to increase the market.
The company margins on pipes can be increased so that more number
of dealers can be satisfied.
As media impact is more, so company should go for more
advertisements in mass media and outdoor advertisements to promote
the brand.
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Vahini Irrigation Pvt. Ltd.
Conclusion
The company is having a good dealer network and it is maintaining
good relations with them i.e., the service rate of the company is good.
The price of Vahini Pipes is matching with the quality of the pipe.
By using different concepts of advertisement in media they attaining the
concentration of customers.
With the ideal promotional strategies and increasing the satisfactory
level of the dealers the company can grow and become a market leader
in the future.
The presence of Vahini Pipes dealers are more in the rural area than in
the urban area.
The sales of PVC pipes are more than the other products of the
company.
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