Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media...

30
How to Turn Your Nonprofit WordPress Website into a Fundraising Tool Andy Stitt WordCamp Philly October 5, 2019

Transcript of Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media...

Page 1: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

How to Turn Your Nonprofit WordPress Website into a

Fundraising Tool

Andy StittWordCamp PhillyOctober 5, 2019

Page 2: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

You can find these slides at:

https://andystitt.com/19wcphilly

Page 3: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

About Andy

● Worked in the nonprofit world for 15 years

● Most recently WordPress website manager for the Jewish

Federation of Greater Philadelphia

● Runner of races

● Listener of 90’s hip-hop

Page 4: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Agenda

● How to get people to your donation page

● How to receive donations

● What to do after you receive donations

Page 5: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

How to get people to your donation page

Page 6: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Make it easy for people to find things

● Information architecture = how information is organized on your

website

● Make it easy for people to find out what you do○ Navigation bar with clearly defined sections

● Make it easy for people to donate○ Donation button on every page

Page 7: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions
Page 8: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Storytelling

● Telling stories about your impact

● Individuals telling stories of how their lives were changed

● Stories where the donor is the hero

● “Here’s how your gift made a difference”

Page 9: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

How important is storytelling?

● Stories motivate people to take action

● Actions include:○ Volunteering

○ Signing up for your mailing list

○ And most importantly: donating!

Page 10: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Storytelling with WordPress

● Stories can go on posts and pages

● Stories typically go on your blog

● Turn your blog into a story repository

Page 11: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions
Page 12: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions
Page 13: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions
Page 14: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Make your stories compelling

● Write compelling copy

● Use compelling images and videos

● Clear calls to action on all pages, including donate buttons

wherever possible

Page 15: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

https://www.philabundance.org/the-simple-way-offers-food-and-a-helping-of-hope/

Page 16: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Promote your stories to your audience

● Existing donors

● Email list

● Social media following

● Paid social media and search engine ads

Page 17: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Fundraising events

● Donor receptions

● Events for donor prospects

● Use an event management plugin to advertise and collect sign-ups

Page 18: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Recommended plugin: The Events Calendar

● https://theeventscalendar.com/

● Free with optional paid upgrades

● Integrates with Eventbrite (paid upgrade)

● Used on over 700,000 websites (as of today)

Page 19: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

How to receive donations

Page 20: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

WordPress plugins to collect donations

● Gravity Forms - form plugin

● Formidable Forms - form plugin

● Ninja Forms - form plugin

● GiveWP - form plugin and donor management suite

Page 21: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

How to evaluate form plugins

● Features

● Ease of use

● Connection to your payment processor

● Connection to your donor database/CRM

● Your budget

Page 22: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Payment processors

● PayPal

● Authorize.net

● Stripe

● Many others

Page 23: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

SSL certificate

● You need one to collect donations on your website

● Your webhost will provide you with options

● Free ones through Let’s Encrypt

Page 24: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

What to do after you receive donations

Page 25: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Adding/updating donor information

● Direct connection of WordPress to your donor database/CRM

● Exporting data out of WordPress and importing it into your donor

database/CRM

● Using WordPress as your donor database○ GiveWP allows for this option

Page 26: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

How to get a donor to give again

● Thank them!

● Use your form plugin or database/CRM to send them an immediate

thank-you email

● Thank them again throughout the year

Page 27: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Follow up regularly with donors

● Send emails telling stories of the impact of their dollars

● Tell them how awesome they are because they give

● Ask them to give again!

● Automate this process wherever you can through marketing/email

automation tools

Page 28: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Where you can find email automation tools

● Email marketing service such as MailChimp or Constant Contact

● Hosted CRM such as Salesforce or HubSpot

● WordPress CRM such as CiviCRM and Groundhogg

● Donor database such as Blackbaud or Salsa

Page 29: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Resources

● NonprofitWP by Mark Root-Wiley

● The Give Blog

Page 30: Fundraising Tool - Andy Stittandystitt.com/wp-content/uploads/2019/10/how-to-turn...Social media following Paid social media and search engine ads Fundraising events Donor receptions

Stay in touch

● Twitter: @andystitt829

● LinkedIn: https://www.linkedin.com/in/andrewstitt

● Email: [email protected]

● https://andystitt.com