Fundraising Nuts, Bolts, and Pitfalls Advancing the science of anesthesia through education and...
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Transcript of Fundraising Nuts, Bolts, and Pitfalls Advancing the science of anesthesia through education and...
FundraisingNuts, Bolts, and Pitfalls
Advancing the science of anesthesia through education and research
John T. “Jack” Hitchens, CRNA, BALuanne Irvin, MS
Sources of Charitable Giving National Philanthropic Trust at www.nptrust.org
In 2011, charitable donations: • Individuals
($217.79 billion - 73% of total giving)
• Foundations ($41.67 billion - 14%)
• Bequests ($24.41 billion - 8%)
• Corporations ($14.55 billion - 5%)
Advancing the science of anesthesia through education and research
Giving
IndividualsFoundationsBequestsCorporations
AANA FoundationSources of FY12 Charitable Giving
• Individuals – Total $650,124 – 78.8%
Active Members – $508,709 – 61.7%
Students – $9,775 – 1.2%
Retired – $100,763 – 12.2%
Non Members – $30,877 – 3.7%• State Associations
$62,775 – 7.6%• Corporations
$100,956 – 12.3%• Bequests
$10,000 – 1.2%
Total FY12 Giving - $823,852
Advancing the science of anesthesia through education and research
Giving
Individuals
State Asso-ciations
Corporations
Bequests
Individual and Family Philanthropy National Philanthropic Trust at www.nptrust.org
• 65% of households give to charity• The average annual household contribution is
$2,213 while the mean is $870• 98% of high net worth households give to
charity• 81% of high net worth donors cite “giving
back to the community” as a chief motivation
Advancing the science of anesthesia through education and research
Renewal (Donors) vs.Acquisition (Prospects)
• Donors – two types:
Current – gave to the Foundation already in FY13 or in FY12.
Lapsed – gave to the Foundation in the past, but not in FY12 or not yet in FY13.
• Prospects – everyone else.• AANA has approximately 45,000 members and Foundation donor
database includes approximately 8,000 records of those who have given within the last 5 years (18% of membership).
• Why is this important??
The majority of an organization’s fundraising income comes from the donor base.
When implementing fundraising efforts it will often cost money to get new donors (to convert prospects to donors). Prospect efforts operating at break even are considered successful.
Advancing the science of anesthesia through education and research
AANA FoundationAnnual Planning
• Fiscal Year runs from September 1 – August 31• Currently in Fiscal Year 2013• Income and expense budget is developed and
approved by the AANA Foundation BOT prior to the new fiscal year
• Fundraising Plan, strategies and tactics are developed prior to the start of a new fiscal year based on the prior years results – although they can be adjusted as needed.
Advancing the science of anesthesia through education and research
AANA FoundationFundraising Solicitations
• Membership Dues Insert• Direct Mail• Electronic Communications• Telemarketing• Face-to-Face and One-on-One Opportunities• Special Events• Website
Advancing the science of anesthesia through education and research
Direct Mail• General Mailing – October
Mails to current and lapsed donors (approximately 8,000 over the last five years)
Did not mail the top telemarketing donors this year – should give more via telemarketing.
• No Call Mailing – February Mails to past “no call” donors and telemarketing “send letter”.
• Lapsed Donor Mailing – July Mails to those individuals who have given in the past but have not yet
given in the current fiscal year.
• Pioneer Mailing – July Mails to AANA Foundation “Pioneers” with breakfast invitation to Annual
Meeting Reception.
Advancing the science of anesthesia through education and research
Electronic Outreach• Personal Emails • GoldMails
Student Outreach – Dollar$ for Scholars Thanksgiving Greetings Holiday Greetings Event Invitations
• NewsBulletin articles• Surveys
All include link to website donation pageAdvancing the science of anesthesia through education and research
Telemarketing
• Outside Vendor – DirectLine Technologies, Inc.• Calls made November – January• FY12 List includes past donors plus the following
prospect groups: recent CRNA graduates those who have benefited Foundation programs prospects group of CRNAs age 50-55
Advancing the science of anesthesia through education and research
Face-to-Face and One–on-One
Annual and State Meetings• Booth Discussions• Group Presentations
Individuals Meetings• Stewardship, Information and Solicitation• Major Donor/Major Gift Solicitation• Friends for Life Discussions and Solicitation
Advancing the science of anesthesia through education and research
Special EventsFundraisers and “Friend”raisers
Fiscal Year 2012
15th Annual Golf Tournament at the Presidio• ticket price, 50/50 raffle, Mulligans, string, casino hole
California Hornblower Dinner Dance Cruise on San Francisco Bay
• ticket price, silent auction
Awards and Recognition Dinner• silent auction
Advancing the science of anesthesia through education and research
Special EventsFundraisers and “Friend”raisers
Fiscal Year 2013
Vegas – The Stars Come Out at Night• Celebrity host• CRNA and student talent competition• One dollar per vote• DJ, dancing, dinner, drinks
Preceded by Awards and Recognition Event
Advancing the science of anesthesia through education and research
WebsiteStrategy:• Make people aware of the importance of the Foundation.• Encourage financial support.• Keep people connected to the Foundation.
Tactics:• Links to website in all outgoing electronic materials and web
address listed in all printed materials.• Website includes all pertinent Foundation information –
program deadlines and opportunities, events, updates, reports,
• Donate Now button• Recognition for awards winners, donors, volunteers, others
Advancing the science of anesthesia through education and research
Cultivation• Annual Report Mailing – September/October
Mails to top 300 donors along with post-it note identification and thank you
• Annual Report GoldMail Message – Sept/October Message to Members – thanks for FY12, support in FY13
• State Advocate Thank You Outreach – Oct/Nov FY12 thank you email, note or letter to state donors
• Thanksgiving GoldMail Message – November Message to Members – Happy Thanksgiving, support the Foundation
• Board of Trustee Thank You Calls – February Mails to past “no call” donors and telemarketing “send letter”.
• GoldMail Event Invitaton – May Message to Members
Advancing the science of anesthesia through education and research
How You Can Help…State Meeting Booths
Strategy:• Make people aware of the importance of the Foundation.• Encourage financial support.• Keep people connected to the Foundation.
Tactics:• Set up Booth where individuals can stop by to learn more –
program deadlines and opportunities, events, updates, reports.
• Make a presentation to attendees using the Foundation slides.• Have a process to accept donations – envelopes, onsite
access to Foundation website and donation page, etc.• Host a fundraiser such as a silent auction or raffle.• Thank and/or recognize awards winners, program recipients,
donors, volunteers.Advancing the science of anesthesia through education and research
Cost Per Dollar RaisedExpense of Activity/Net Revenue
• Membership Dues
Expense approximately $1,200 for 43,000 dues inserts.
Raised $99,500 in FY12.
$1,200 expense / $99,500 revenue = $.01 CPDR
• Direct MailExpense approximately $628/M (per thousand) to print materials, laser, fold, insert, seal, sort, mail and add postage.
17,800 mailed for a total cost of approximately $11,200
Raised $112,000 in FY12.
$11,200 expense / $112,000 revenue = $.10 CPDR
Donor mail to 14,800 ($9,300) raised $111,500 = $.08 CDRP
Prospect mail to 3,000 ($1,900) raised $500 = $3.80 CDRP
Advancing the science of anesthesia through education and research
Cost Per Dollar Raised (cont.)Expense of Activity/Net Revenue
• Telemarketing
Expense $32,000 for 10,000 records - $3,200/M
Raised $155,000 in FY12.
Expense of $32,000/$155,000 revenue = $.21 CPDR
Donor calls to 7,000 ($22,400) raised $149,000 = $.15 CPDR
Prospects calls to 3,000 ($9,600) raised $6,500 = $1.48 CPDR
• Face-to-Face (Foundation Booth at Meetings)Expense $10,000 (travel expenses for Foundation staff to man booth at Annual Meeting and Assemblies). Revenue $20,000 in Annual Giving dollars alone – does not include “Other Giving” such as scholarship support, event donations, Friends for Life.
Expense of $10,000/$20,000 revenue = $.50 CPDR
Advancing the science of anesthesia through education and research
Cost Per Dollar Raised (cont.)Expense of Activity/Net Revenue
• Special Events
California Hornblower Dinner Dance Cruise
Expenses $20,000 for 200 guests. Raised $40,000.
Expense of $20,000/$40,000 revenue = $.50 CPDR
15th Annual Golf Tournament
Expenses
• Website
Advancing the science of anesthesia through education and research
Pitfalls
• Events that take up too much time for too little profit.• Unreasonable cost per dollar raised.• Other…
Advancing the science of anesthesia through education and research