7/27/2019 Fundamentals of Providing Feedback

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Unit Outline

Fundamentals of Providing Feedback

Importance of Providing Feedback

1. What are the benefits of providing feedback?

2. Why is providing feedback important?

3. What are the two forms of feedback?

4. What should be the focus of feedback?

5. Who gives feedback in organizations?

Unit Content

Fundamentals of Providing Feedback

Importance of Providing Feedback

What are the benefits of providing feedback?

Giving feedback enhances organizational growth and development. When correctly given, feedbackhelps improve job performance, while promoting professional and personal growth in employees.

Some additional benefits of providing feedback include:

z Increased employee moralez Reduced levels of confusionz Enhanced relationshipsz Improved quality of work

Why is providing feedback important?

Managers who give feedback allow employees to move forward, change, and grow as individuals andworkers. Through proper guidance, employees learn the necessary skills to meet their job requirements.

In addition, feedback helps build interpersonal relationships between managers and employees while

improving their self-esteem and job satisfaction.

What are the two forms of feedback?

There are two forms of feedback that you can provide: positive feedback and constructive feedback.Positive feedback is used to reinforce desired behavior, and constructive feedback is provided to addressareas in need of improvement. It is important to provide employees with both forms of feedback in orderto improve and maintain quality performance.

What should be the focus of feedback?

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Managers should only give feedback to improve an employee's job performance or work-relatedbehavior. Focusing on these aspects helps the individual meet their personal and organizational goals.

Feedback should not be given regarding an employee's private life unless it affects their ability to work.Instead, managers need to focus on changing the individual's current work habits to improve theiroverall performance. Feedback given in this manner will create more effective employees and teams.

Who gives feedback in organizations?

Traditionally, only managers gave feedback to their employees. However, many organizations havebegun encouraging employees to offer feedback to their co-workers and superiors.

When organizations promote this type of feedback policy, they grow more rapidly and are more resilientto changes. Receiving feedback from all members of an organization allows for unified employeegrowth and improvement.

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