Full report: Management Performance Assessment Tool
Transcript of Full report: Management Performance Assessment Tool
-
7/29/2019 Full report: Management Performance Assessment Tool
1/48
TBK ]XKUODKLE_XK][HJOE NC UN[TB @CXOE@
DK]@XTFKLT1 ]KXCNXF@LEK FNLOTNXOLG @LD KS@J[@TONL
Ut`tk ncf`l`gkfklt
pr`etoeks ol tbk
]uhjoe Ukrvoek8=08
-
7/29/2019 Full report: Management Performance Assessment Tool
2/48
-
7/29/2019 Full report: Management Performance Assessment Tool
3/48
0
Enltklts
Folostkrs Cnrkwnrd 8
@eilnwjkdgkfklts 5
@ernlyfs `ld @hhrkvo`tonls 4
Kxkeutovk Uuff`ry ;
0, Oltrnduetonl 2
0,0 H`eigrnuld 2
0,8 ]urpnsk `ld strueturk nc tbk rkpnrt 2
8, Nvkrvokw n F]@T ?
8,0 Enlekpt nc F]@T ?
8,8 F]@T st`ld`rds cnr 8=08.8=05 eyejk ?
8,5 Ofpjkfklt`tonl nc F]@T 8=08.8=05 08
5, Enlsnjod`tkd F]@T rksujts 8=08.05 04
5,0 F]@T rksujts cnr Iky ]krcnrf`lek @rk`s 04
5,8 F]@T rksujts hy f`l`gkfklt st`ld`rd 07
5,5 Uuff`ry nc F]@T 8=08.05 rksujts 5?
4, Jnniolg hkynld tbk F]@T senrks 5?
4,0 F]@T ol enltkxt 5?
4,8 E`sk studoks 4=
4,5 Bnw dkp`rtfklts kxpkroklekd F]@T 4=
;, Enlejusonls ld rkenffkld`tonls 4?
;,0 Enlejusonls 48
;,8 Xkenffkld`tonls 48
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
-
7/29/2019 Full report: Management Performance Assessment Tool
4/48
8
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Folostkrs CnrkwnrdOl 8==?* tbk Gnvkrlfklt kst`hjosbkd tbk Dkp`rtfklt n
]krnrf`lek Fnlotnrolg ld Kv`ju`tonl "D]FK/ tn strklgtbkl
tbk usk n fnlotnrolg ld kv`ju`tonl tn ofprnvk pkrnrf`lek,
D]FK b`s solek oltrnduekd v`ronus tnnjs `ld systkfs
tn fnlotnr `ld kv`ju`tk prngrkss tnw`rds `ebokvolg tbk
pronroty nutenfks* olejudolg tbk nutenfks systkf n dkjovkry
`grkkfklts* tbk Crnlt Jolk Ukrvoek Dkjovkry Fnlotnrolg]rngr`ffk* tbk L`tonl`j Kv`ju`tonl Uystkf* tbk F`l`gkfklt
]krnrf`lek @sskssfklt Tnnj "F]@T/ nr fnlotnrolg tbk
st`tk n f`l`gkfklt pr`etoeks ol l`tonl`j `ld prnvoleo`j
dkp`rtfklts* `ld tbk Fuloeop`j @sskssfklt Tnnj "F@T/ nr
fnlotnrolg f`l`gkfklt pr`etoeks `ld skrvoek dkjovkry `t
fuloeop`j jkvkj, Tbos rkpnrt prnvodks ` dkt`ojkd poeturk n
tbk st`tk n f`l`gkfklt pr`etoeks n `jj 0;3 l`tonl`j `ld
prnvoleo`j dkp`rtfklts nr tbk 8=08.05 l`leo`j yk`r,
Tbk F]@T `sskssfklt os dksoglkd tn huojd oltkrl`j fnlotnrolg
`ld skj&kv`ju`tonl e`p`eoty, Tbk `sskssfklt prnekss olvnjvks
tbk Bk`d n Dkp`rtfklt ld sklonr f`l`gkfklt n dkp`rtfkltsuldkrt`iolg ` skj&`sskssfklt `g`olst 50 st`ld`rds* `ld
tbkl prnvodolg kvodklek tn austoy tbkor `sskssfklt, Tbk skj&
`sskssfklts `rk suhaketkd tn `l kxtkrl`j pkkr fndkr`tonl
prnekss wbkrk sklonr puhjoe skrv`lts wotb kxpkroklek ol tbk iky
pkrnrf`lek `rk`s envkrkd hy tbk st`ld`rds kv`ju`tk tbk skj&
`sskssfklt `g`olst tbk kvodklek prnvodkd,
Tbos rkpnrt os tbk eujfol`tonl n ejnsk enjj`hnr`tonl hktwkkl
D]FK* tbk Dkp`rtfklt n ]uhjoe Ukrvoek `ld @dfolostr`tonl
"D]U@/* L`tonl`j Trk`sury* `ld `jj Neks n tbk ]rkfokr "Nt]/,
Tbos enjj`hnr`tonl bogbjogbts gnvkrlfklts enffotfklt tn tbk
kst`hjosbfklt n l kketovk dfolostr`tovk ekltrk n gnvkrlfklt,Tbk rksujts n tbk 8=08.05 `sskssfklts sbnw tb`t* wbojst
snfk dkp`rtfklts f`dk snfk strodks* tbkrk b`s lnt ykt
hkkl sueoklt ofprnvkfklt ol tbk jkvkj n enfpjo`lek wotb
rkguj`tnry r`fkwnris `ld pnjoeoks* ` poeturk tb`t enrrkj`tks
wotb tbk ldolgs n tbk @udotnr&Gklkr`j, Tbk rksujts pnolt
tn wk`ilkssks ol buf`l rksnurek f`l`gkfklt ol p`rtoeuj`r,
Tbkrk `rk `jsn wk`ilkssks ol l`leo`j f`l`gkfklt `ld
gnvkrl`lek ld eenult`hojoty, Bnwkvkr* ot os jsn klenur`golg
tn lntk tb`t tbkrk `rk `t jk`st snfk dkp`rtfklts tb`t `rk
npkr`tolg sf`rtjy "`t jkvkj 4/ ol k`eb n tbk 50 f`l`gkfklt
st`ld`rds, Tbos oldoe`tks tb`t ot os pnssohjk nr `jj dkp`rtfklts
tn gkt tn tb`t jkvkj,
Tbk rksujts n tbksk `sskssfklts oldoe`tk tb`t fnrk lkkds
tn hk dnlk hy dkp`rtfklts tn ofprnvk tbk qu`joty n tbkor
f`l`gkfklt pr`etoeks, Ot os tbk rkspnlsohojoty n @eenultolg
Nekrs tn ofpjkfklt ofprnvkfklts ol tbos rkg`rd, Ol ddotonl*
Folostkrs `ld FKEs fust klsurk tb`t tbksk ofprnvkfklts
`rk ofpjkfkltkd `ld tb`t @eenultolg Nekrs `rk bkjd tn
`eenult ol tbos rkg`rd,
Nlk n tbk rk`snls nr prndueolg tbos rkpnrt os tn prnvodk
]`rjo`fklt `ld ]rnvoleo`j Jkgosj`turks wotb olnrf`tonl wboeb
tbky e`l usk tn fnlotnr ofprnvkfklts ol f`l`gkfklt
pr`etoeks ol dkp rtfklts, Tbk rksujts `jsn prnvodk `l
nppnrtuloty nr `dfolostr`tovk pnjoey dkp`rtfklts "sueb `s
L`tonl`j Trk`sury `ld D]U@/ tn kv`ju`tk tbk kketovklkss
`ld `pprnpro`tklkss n pnjoeoks ol `rk`s n jnw enfpjo`lek
nr tn oloto`tk suppnrt fk`surks tn ofprnvk uldkrst`ldolg ld
enfpjo`lek ol tbksk rk`s,
O wnujd joik tn kxprkss fy `pprkeo`tonl nr tbk enjj`hnr`tonl
n tbk D]U@* L`tonl`j Trk`sury* tbk Nt]s* tbk ]uhjoe UkrvoekEnffossonl* `ld tbk Nek n tbk @udotnr Gklkr`j nl tbos
oloto`tovk, O urtbkr wnujd joik tn kxtkld fy pprkeo`tonl tn tbk
fndkr`tnrs nr tbkor enffotfklt `ld prnkssonl`josf* `ld
j`st hut lnt jk`st tn tbk dkp`rtfklts tb`t p`rtoeop`tkd ol tbk
`sskssfklt prnekss ol ` f`llkr wboeb w`s bnlkst `ld r`li
`hnut tbk eb`jjklgks,
Fr Enjjols Eb`h`lk* F]
Folostkr ol Tbk ]rksodkley nr]krnrf`lek Fnlotnrolg ld Kv`ju`tonl`s wkjj `s @dfolostr`tonl
-
7/29/2019 Full report: Management Performance Assessment Tool
5/48
5
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
@eilnwjkdgkfkltsTbk sueekssuj ofpjkfklt`tonl n tbk F`l`gkfklt
]krnrf`lek @sskssfklt Tnnj "F]@T/ b`s olvnjvkd `
enjj`hnr`tovk knrt hktwkkl ` lufhkr n olstotutonls `ld
oldovodu`js, Tbk enltrohutonls n tbk Neks n tbk ]rkfokr ol
suppnrtolg ofpjkfklt`tonl* tbk Dkp`rtfklt n ]uhjoe Ukrvoek
`ld @dfolostr`tonl `ld L`tonl`j Trk`sury b`vk hkkl iky tn
tbk sueekssuj ofpjkfklt`tonl n F]@T ol 8=08.05, Tbkor
knrts tn ofprnvk tbk rnhustlkss n tbk tnnj `ld tbk F]@T
`sskssfklt prnekss b`vk hkkl olv`ju`hjk,
Tbk etovk p`rtoeop`tonl n l`tonl`j ld prnvoleo`j dkp`rtfklts
`ld tbk rnjk n tbkor F]@T ennrdol`tnrs `rk `eilnwjkdgkd,
Tbk Dkp`rtfklt n ]krnrf`lek Fnlotnrolg `ld Kv`ju`tonl
os oldkhtkd tn tbk fndkr`tnrs tb`t e`fk rnf l`tonl`j `ld
prnvoleo`j dkp`rtfklts, Tbky dkdoe`tkd ` grk`t dk`j n
tbkor tofk tn tbk F]@T prnekss, Tbk prnkssonl`j oltkgroty
tbky dospj`ykd ol fndkr`tolg tbk F]@T skj&`sskssfklts os
tkstofnly tn tbk `et tb`t tbkrk rk f`ly gnnd puhjoe skrv`lts
fntov`tkd tn skrvk tbk puhjoe,
Uuppnrt rnf tbk E`l`do`l Trk`sury Hn`rd Ukerkt`ro`t "THU/
`ld E`l`do`l Oltkrl`tonl`j Dkvkjnpfklt @gkley "EOD@/
w`s olstrufklt`j ol tbk dkvkjnpfklt n F]@T, Tbk suppnrt
n tbk Gkrf`l Dkvkjnpfklt @gkley Dkutsebk Gkskjjseb`tur Oltkrl`tonl`jk Qus`ffkl`rhkot "GOQ/* `s wkjj `s tbk
Oldkpkldklt Fnlotnrolg ]krnrf`lek Kxpkrtosk Ekltrk
"OF]KE/ os jsn eilnwjkdgkd,
Ol `ddotonl wk wnujd joik tn `eilnwjkdgk tbk enltrohutonl
n tbk Tkebloe`j @ssost`lek [lot n tbk L`tonl`j Trk`sury*
tbk [lovkrsoty n tbk Wotw`tkrsr`ld Uebnnj n ]uhjoe `ld
Dkvkjnpfklt F`l`gkfklt `ld tbk ]uhjoe @`ors Xksk`reb
Olstotutk "]@XO/ nr tbkor enltrohutonls tn tbos rkpnrt,
-
7/29/2019 Full report: Management Performance Assessment Tool
6/48
4
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
@ernlyfs `ld @hhrkvo`tonls@GU@ @udotnr Gklkr j n Unutb @roe`
D]FK Dkp`rtfklt n ]krnrf`lek Fnlotnrolg ld Kv ju tonl
D]U@ Dkp`rtfklt n ]uhjoe Ukrvoek ld @dfolostr tonl
K@ Kxkeutovk @utbnroty
KE K`stkrl E`pk
CU Crkk Ut`tk
G] G`utklg
BND Bk`d n Dkp`rtfklt
BX Buf`l Xksnureks
J] Jofpnpn ]rnvolek
F#K Fnlotnrolg `ld Kv`ju`tonl
F] Fpuf`j`lg`
F]@T F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj
F]U@ Folostkr n ]uhjoe Ukrvoek ld @dfolostr tonl
FTUC Fkdouf Tkrf Utr tkgoe Cr fkwnri
LE Lnrtbkrl E`pk
LT L`tonl`j Trk`sury
LW Lnrtb Wkst ]rnvolek
N@G Nek n tbk @eenult`lt Gklkr j
N]UE Nek n tbk ]uhjoe Ukrvoek Enffossonl
]CF@ ]uhjoe Col`lek F`l`gkfklt @et]FDU ]krnrf`lek F`l`gkfklt ld Dkvkjnpfklt Uystkf
]U@ ]uhjoe Ukrvoek @et
UFU Uklonr F`l`gkfklt Ukrvoek
WE Wkstkrl E`pk
-
7/29/2019 Full report: Management Performance Assessment Tool
7/48
;
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Kxkeutovk Uuff`ryTbk kketovk `ld keoklt tr`lsj`tonl n olputs oltn nutputs
tbrnugb gnnd f`l`gkfklt pr`etoeks os ofpnrt`lt nr ofprnvolg
skrvoek dkjovkry, F`l`gkfklt pkrnrf`lek `sskssfklt
olvnjvks sskssolg tbk qu`joty n tbksk f`l`gkfklt pr`etoeks,
Ot enltrohutks tn ofprnvolg gnvkrlfklt pkrnrf`lek `ld
skrvoek dkjovkry hy dkvkjnpolg ` eujturk n enltolunus
ofprnvkfklt tbrnugb fndkr`tkd skj&`sskssfklts `ld
sb`rolg n gnnd pr`etoek,
Tbk F`l`gkfklt ]krnrf`lek @sskssfklt Cr`fkwnri
os h`skd nl rkvokws n sofoj`r f`l`gkfklt pkrnrf`lek
`sskssfklt fktbndnjngoks nrf ntbkr enultroks, Jkssnls rnf
oltkrl`tonl`j kxpkroklek oldoe`tkd tb`t sueb fktbndnjngoks
e`l f`ik ` sogloe`lt enltrohutonl tn ofprnvolg tbk
pkrnrf`lek n gnvkrlfklt* p`rtoeuj`rjy o tbk jk`dkrsbop
n tbk dkp`rtfklts hkolg `ssksskd t`ik nwlkrsbop n tbk
`sskssfklt prnekss `ld tbk ldolgs* o tbk rksujts `rk f`dk
puhjoe tbus klenur`golg enfpktotonl hktwkkl dkp`rtfklts*o tbk f`l`gkfklt n dkp`rtfklts ofpjkfklt `ld fnlotnr
ofprnvkfklt pj`ls* `ld o pnjoey dkp`rtfklts ofpjkfklt
suppnrt prngr`ffks,
Tbk F]@T dnks lnt olejudk sskssfklt n tbk rksujts n pnjoeoks
`ld prngr`ffks* wboeb os dnlk tbrnugb ntbkr fkeb`losfs*
olejudolg tbrnugb tbk fnlotnrolg `ld kv`ju`tonl n tbk
ofpjkfklt`tonl n tbk dkjovkry `grkkfklts nr tbk pronroty
nutenfks, Curtbkrfnrk* ot dnks lnt olejudk sskssfklt n tbk
pkrnrf`lek n oldovodu`j neo`js* wboeb os dnlk ol tkrfs n
tbk oldovodu`j pkrnrf`lek f`l`gkfklt `ld dkvkjnpfkltsystkf f`l`gkd hy tbk D]U@, Bnwkvkr* k`eb enfpnlklt
n pkrnrf`lek `sskssfklt "oldovodu`j* f`l`gkfklt* `ld
prngr`ffk nr pnjoey rksujts/ os `l ofpnrt`lt kjkfklt n `l
nvkr`jj pkrnrf`lek fnlotnrolg systkf,
Tbk F]@T os ` tnnj tb`t hklebf`ris gnnd f`l`gkfklt
pr`etoek, Ot sskssks tbk qu`joty n f`l`gkfklt pr`etoeks ernss
` enfprkbklsovk r`lgk n f`l`gkfklt `rk`s* rnf suppjy
eb`ol f`l`gkfklt tn str`tkgoe pj`llolg, Ol k`eb f`l`gkfklt
`rk`* pkrnrf`lek os ssksskd `g`olst f`l`gkfklt st`ld`rds
kst`hjosbkd wotb tbk rkjkv`lt tr`lsvkrs`j dkp`rtfklts "k,g, LT
nr l`leo`j f`l`gkfklt `ld suppjy eb`ol f`l`gkfklt `ld
D]U@ nr buf`l rksnurek f`l`gkfklt ld dkvkjnpfklt/,
Tbk F]@T prnekss b`s tbrkk dostolet pb`sks* l`fkjy* skj&
`sskssfklt ld oltkrl`j `udot v`jod`tonl9 kxtkrl`j fndkr`tonl
`ld kkdh`ei9 ld pkrnrf`lek ofprnvkfklt ld fnlotnrolg,
Tbk skj&`sskssfklt os ` iky p`rt n tbk F]@T prnekss `s ot
prnvodks ` dkp`rtfklt wotb `l nppnrtuloty tn rkcket nl ots
f`l`gkfklt pr`etoeks `ld odkltoy `rk`s wbkrk ot os dnolg
wkjj ld rk`s wbkrk ot lkkds tn ofprnvk, Tbk skj&`sskssfklt
fust olvnjvk sklonr f`l`gkfklt n tbk dkp`rtfklt wbn
durolg ` solgjk sottolg e`l neus tbkor `ttkltonl nl tbk st`tk
`ld qu`joty n f`l`gkfklt pr`etoeks ol tbkor dkp`rtfklt,
Tbk rksujts jne`tk dkp`rtfklts ol tkrfs n nur prngrkssovkjkvkjs n f`l`gkfklt pkrnrf`lek g`olst st`ld`rds ol k`eb
n 07 f`l`gkfklt `rk`s, @ dkp`rtfklt wboeb senrks `t jkvkj
0 nr 8 nr p`rtoeuj`r f`l`gkfklt rk` os lnl&enfpjo lt wotb
tbk folofuf jkg`j prkseropts ol tb`t f`l`gkfklt `rk`* `ld
os pkrnrfolg pnnrjy ol tkrfs n ots f`l`gkfklt pr`etoeks ol
tb`t f`l`gkfklt `rk`, @ dkp`rtfklt wboeb senrks `t jkvkj 5
os ujjy enfpjo`lt wotb tbk jkg`j prkseropts ol tb`t f`l`gkfklt
`rk`, @ jkvkj 4 dkp`rtfklt nl tbk ntbkr b`ld os ujjy enfpjo`lt
`ld npkr`tolg sf`rtjy ol tkrfs n ots f`l`gkfklt pr`etoeks
ol tb`t f`l`gkfklt `rk`, Ol sueb e`sks* gnnd pr`etoek e`sk
studoks b`vk hkkl prnduekd `ld `rk hkolg dosskfol`tkd
tbrnugb jk`rlolg lktwnris,
Ol Aulk 8=00 E`holkt g`vk ` f`ld`tk tn tbk Dkp`rtfklt n
]krnrf`lek Fnlotnrolg ld Kv`ju`tonl "D]FK/ tn ofpjkfklt
f`l`gkfklt pkrnrf`lek `sskssfklts nr `jj l`tonl`j `ld
prnvoleo`j dkp`rtfklts nl l `llu`j h`sos,
Ol jolk wotb E`holkt rksnjutonl* tbk rst F]@T `sskssfklt
w`s enlduetkd ol 8=00.08 wotb 0=5 nut n 0;3 l`tonl`j `ld
prnvoleo`j dkp`rtfklts enfpjktolg tbk skj&`sskssfklt,
Tbk rkpnrt suhfottkd tn E`holkt ol F`y 8=08 sbnwkd tb`t*
ol gklkr`j* f`ly dkp`rtfklts b`d jnw jkvkjs n enfpjo`lekwotb jkgosj`tovk rkquorkfklts `ld tb`t f`ly n tbkf wkrk lnt
wnriolg sf`rtjy,
Tbk F]@T prnekss b`s bkogbtklkd tbk jkvkj n `w`rklkss
`hnut f`l`gkfklt pr`etoeks, F`ly dkp`rtfklts b`vk
ofpjkfkltkd ofprnvkfklt pj`ls tn `ddrkss odkltokd `rk`s
n wk`ilkss `ld tn klsurk tb`t tbkor f`l`gkfklt pr`etoeks
hkenfk hntb enfpjo`lt `ld sf`rt, D]FK* L`tonl`j Trk`sury
`ld tbk D]U@ sbnujd kv`ju`tk pnjoeoks ol `rk`s n jnw
enfpjo`lek ld.nr prnvodk ddotonl`j suppnrt tn dkp`rtfklts
tn ofprnvk jkvkjs n enfpjo`lek,Cnr tbk 8=08.05 `sskssfklt eyejk* `jj 0;3 l`tonl`j `ld
prnvoleo`j dkp`rtfklts enfpjktkd `ld suhfottkd skj&
`sskssfklt r`tolgs, Tbk sskssfklt prnekss jsn rkquorks tb`t
dkp`rtfklts upjn`d kvodklek nl tbk F]@T wkh&h`skd systkf
-
7/29/2019 Full report: Management Performance Assessment Tool
8/48
3
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
tn suhst`lto`tk tbkor skj&`sskssfklt r`tolgs, Tbos kvodklek
w`s fndkr`tkd hy ` p`lkj n kxtkrl`j pkkr fndkr`tnrs,
Tbk fndkr`tkd senrks wkrk sklt tn `jj dkp`rtfklts `ld
urtbkr nppnrtulotoks wkrk f`dk `v`oj`hjk tn `jj dkp`rtfklts
tn enltkst tbk fndkr`tkd senrks `ld prnvodk `ddotonl`j
kvodklek,
Tbk rksujts n tbk 8=08.05 `sskssfklt oldoe`tk tb`t* wbojst
snfk dkp`rtfklts f`dk snfk strodks* tbkrk b`s lnt ykthkkl `ly sogloe`lt ofprnvkfklt ol tbk `vkr`gk jkvkj n
enfpjo`lek wotb rkguj`tnry r`fkwnris ld pnjoeoks* poeturk
tb`t enrrkj`tks wkjj wotb tbk ldolgs n tbk @udotnr&Gklkr`j,
Wbkl tbk rksujts wkrk st`tostoe`jjy `l`jyskd tngktbkr wotb
ntbkr kxtkrl`j d`t` sueb `s `udot rksujts* ot w`s nuld tb`t
buf`l rksnurek f`l`gkfklt `ld dkvkjnpfklt b`s ` vkry
strnlg olcuklek nl tbk gklkr`j `dfolostr`tovk pkrnrf`lek
n ` dkp`rtfklt, Bnwkvkr* tbk 8=08.05 rksujts oldoe`tk tb`t*
ol gklkr`j* dkp`rtfklts senrkd wnrsk ol buf`l rksnurek
f`l`gkfklt `ld dkvkjnpfklt tb`l ol ntbkr `rk`s n
f`l`gkfklt, Tbk wk`i rksujts n dkp`rtfklts ol tbos `rk`
suggkst tb`t ` rklkwkd knrt os rkquorkd tn strklgtbkl
buf`l rksnurek f`l`gkfklt `ld dkvkjnpfklt ol tbk puhjoe
skrvoek, Tbos ldolg suppnrts tbk f`ol tbksos ol tbk eb`ptkr nl
huojdolg ` e`p`hjk `ld dkvkjnpfklt`j st`tk ol tbk L`tonl`j
Dkvkjnpfklt ]j`l* wboeb os tb`t tbk iky eb`jjklgk os nlk n
j`ei n e`p`eoty ol tbk puhjoe skrvoek,
Tbk st`tostoe`j `l`jysos `jsn nuld tb`t enltoluoty `ld st`hojoty
ol tbk Uklonr F`l`gkfklt Ukrvoek `jsn b`s ` strnlg olcuklek
nl tbk qu`joty n f`l`gkfklt pr`etoeks, Tbos os lnt surprosolg*
`s rkquklt eb`lgks ol `dfolostr`tovk jk`dkrsbop rk dosruptovktn tbk nstkrolg n gnnd f`l`gkfklt pr`etoeks,
Govkl tbk dkt`ojkd prnekssks n oltkrl`j `ld kxtkrl`j ebkeis
nl kvodklek prnvodkd hy dkp`rtfklts* ot e`l hk `rgukd tb`t
tbk rksujts `rk erkdohjk `ld prnvodk ` `orjy `eeur`tk poeturk
n tbk st`tk n f`l`gkfklt pr`etoeks `ernss l`tonl`j `ld
prnvoleo`j dkp`rtfklts,
Tbk rksujts oldoe`tk tb`t ol ekrt`ol `rk`s n f`l`gkfklt*
wk`ilkssks `rk kvodklt `ernss tbk puhjoe skrvoek, Ol ? nut n
8? f`l`gkfklt `rk`s `ssksskd* tbk f`anroty n dkp`rtfklts
`rk lnt ykt enfpjo`lt* jkt `jnlk wnriolg sf`rtjy,Wotb rkg`rd tn tbk st`ld`rds rkj`tkd tn Gnvkrl`lek `ld
@eenult`hojoty1
`/ 2=+ n dkp`rtfklts `rk lnl&enfpjo`lt ol skrvoek
dkjovkry ofprnvkfklt rkquorkfklts "skrvoek eb`rtkrs*
skrvoek st`ld`rds `ld suhfossonl n skrvoek dkjovkry
ofprnvkfklt pj`ls tn tbk D]U@/, Tbos sotu`tonl os `l
`lnf`jy* govkl tb`t ofprnvolg skrvoek dkjovkry os `
pronroty n gnvkrlfklt,
h/ 73+ n dkp`rtfklts `rk lnl&enfpjo`lt wotb
klsurolg tb`t tbky b`d pnjoeoks `ld systkfs ol pj`ek
nr prnfntolg prnkssonl`j ktboes* wboeb olejudks
suhfossonl n l`leo`j dosejnsurks tn tbk ]UE, Ol
`ddotonl* 34+ n dkp`rtfklts `rk lnl&enfpjo`lt wotb
tbk jkg`j.rkguj`tnry rkquorkfklts nr r`ud prkvkltonl,
Tbos os n enlekrl govkl Gnvkrlfklts enffotfklt tn
enfh`tolg enrruptonl,
Wotb rkg`rd tn tbk st`ld`rds rkj`tkd tn Buf`l Xksnureks
F`l`gkfklt1
`/ 74+ n dkp`rtfklts wkrk `ssksskd `s lnl&enfpjo`lt
wotb tbk D]U@ dorketovk tb`t tbkor `pprnvkd
nrg`los`tonl`j strueturk rkckets uldkd pnsts nljy,
h/ 22+ n dkp`rtfklts wkrk `ssksskd `s lnl&enfpjo`lt
wotb buf`l rksnurek pj`llolg rkquorkfklts* wboeb
olejudk suhfossonl n buf`l rksnurek pj`ls `ld
prngrkss rkpnrts tn tbk D]U@, Unuld buf`l rksnurek
pj`llolg os erotoe`j nr skrvoek dkjovkry `ld nrhudgktolg,
Wotb rkg`rd tn Col`leo`j F`l`gkfklt1
`/ ;8+ n dkp`rtfklts wkrk `ssksskd `s lnl&enfpjo`lt
wotb tbk rkquorkfklts nr dkf`ld f`l`gkfklt,
Unuld dkf`ld f`l`gkfklt os ` prkrkquosotk nr gnnd
l`leo`j f`l`gkfklt `ld suppjy eb`ol f`l`gkfklt
`s ot rkquorks dkp`rtfklts tn dkvkjnp prneurkfklt
pj`ls olnrfkd hy lkkds `sskssfklts `ld `eeur`tk
spkeoe`tonls n tbk gnnds `ld skrvoeks tn hk prneurkd,
-
7/29/2019 Full report: Management Performance Assessment Tool
9/48
7
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
h/ 3=+ n dkp`rtfklts wkrk `ssksskd `s lnl&enfpjo`lt
wotb tbk rkquorkfklt tn b`vk prnekssks ol pj`ek nr
dktketolg `ld prkvkltolg ul`utbnroskd kxpkldoturk*
`ddrkssolg `udot ldolgs `ld enffuloe`tolg ldolgs
tn rkspnlsohjk neo`js,
Tbk enlsnjod`tkd `vkr`gk F]@T rksujts e`l k`sojy nhseurk
tbk gnnd f`l`gkfklt pr`etoeks tb`t neeur ol ` lufhkr
n dkp`rtfklts, D]FK tbkrknrk enffossonlkd
tbk dr`tolg n e`sk studoks tn bogbjogbt tbksk gnnd
pr`etoeks `ld f`ik tbkf `v`oj`hjk tn dkp`rtfklts tn
`dnpt* o tbky wosbkd tn dn sn, Tbk e`sk studoks `rk
oltkldkd tn klenur`gk sb`rolg n ilnwjkdgk* `ld
kl`hjk enltolunus ofprnvkfklt,
Wk b`vk nuld tb`t tbk F]@T `sskssfklt prnekss b`s
stofuj`tkd eb`lgks ol tbk w`y f`l`gkfklt pr`etoeks
`rk ofpjkfkltkd ol fnst dkp`rtfklts, @jtbnugb snfkdkp`rtfklts oloto`jjy vokwkd F]@T `s ` enfpjo`lek ebkeijost*
tbk dkp`rtfklts oltkrvokwkd ol tbk e`sk studoks rkj`tkd bnw
F]@T b`s `ssostkd tbkf tn odkltoy g`ps hktwkkl wb`t tbky
wkrk dnolg `ld wb`t tbky sbnujd hk dnolg, Durolg tbk skj&
`sskssfklt prnekss* snfk Bk`ds n Dkp`rtfklt hke`fk
`w`rk n tbksk g`ps ld olstruetkd sklonr f`l`gkfklt tn t`ik
offkdo`tk `etonl "`ld lnt w`ot tn dkvkjnp `l ofprnvkfklt
pj`l j`tkr/,
-
7/29/2019 Full report: Management Performance Assessment Tool
10/48
2
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
0, Oltrnduetonl0,0 H`eigrnuldTbk F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/ os
nlk n skvkr`j oloto`tovks tn ofprnvk tbk pkrnrf`lek `ld
skrvoek dkjovkry n l`tonl`j `ld prnvoleo`j dkp`rtfklts, F]@T
os strueturkd* kvodklek&h`skd pprn`eb tn tbk sskssfklt n
f`l`gkfklt pr`etoeks,
Ol Netnhkr 8=0=* E`holkt f`ld`tkd tbk Dkp`rtfklt n
]krnrf`lek Fnlotnrolg `ld Kv`ju`tonl "D]FK/ tn jk`d
tbk dkvkjnpfklt `ld pojntolg n ` f`l`gkfklt pr`etoek
`sskssfklt tnnj* wnriolg enjj`hnr`tovkjy wotb tbk Dkp`rtfklt
n ]uhjoe @dfolostr`tonl "D]U@/* L`tonl`j Trk`sury `ld tbk
Neks n ]rkfokr, Oldkpkldklt hndoks* l`fkjy* tbk @udotnr&
Gklkr`j n Unutb @roe` "@GU@/ `ld tbk Nek n tbk ]uhjoe
Ukrvoek Enffossonl `jsn enltrohutkd tn tbk dkvkjnpfklt n
F]@T,
D]FK neo`jjy j`ulebkd F]@T ol Netnhkr 8=00 `ld rkpnrtkdtbk F]@T 8=00.08 skj&`sskssfklt rksujts tn E`holkt ol Aulk
8=08, @ tnt`j n 5= l`tonl`j dkp`rtfklts `ld 75 dkp`rtfklts
rnf kogbt prnvoleks p`rtoeop`tkd ol tbk rst rnuld n F]@T
`sskssfklts ol 8=00.08, D]FK puhjosbkd tbk rksujts n
l`tonl`j dkp`rtfklts nl ots wkhsotk `ld bkjd kkdh`ei
skssonls wotb dkp`rtfklts `ld prnvoleks, Ol Aulk 8=08*
E`holkt `pprnvkd* oltkr `jo`* tbk ofpjkfklt`tonl n F]@T
nr tbk 8=08.05 l`leo`j yk`r* ol `jj l`tonl`j `ld prnvoleo`j
gnvkrlfklt dkp`rtfklts, Uuhskqukltjy* nr tbk 8=08.05
l`leo`j yk`r* `jj "0;3/ l`tonl`j `ld prnvoleo`j dkp`rtfklts
p`rtoeop`tkd ol tbk F]@T `sskssfklt prnekss,
0,8 ]urpnsk `ld strueturk n tbkrkpnrtTbos rkpnrt prksklts tbk F]@T rksujts nr tbk 8=08.05 l`leo`j
yk`r, Tbk purpnsk n tbk rkpnrt os tn olnrf E`holkt* ]rnvoleo`j
Kxkeutovk @utbnrotoks* pnjoey dkp`rtfklts `ld nvkrsogbt
hndoks `hnut tbk st`tk n f`l`gkfklt pr`etoeks ol tbk
Unutb @roe`l puhjoe skrvoek* tbk ofprnvkfklts hkolg f`dk
`ld tbk enffnl eb`jjklgks kxpkroklekd hy dkp`rtfklts,
Fnst ofpnrt`ltjy* tbk rkpnrt os oltkldkd nr tbk Kxkeutovk
@utbnrotoks* @eenultolg Nekrs `ld sklonr f`l`gkfklt ol
dkp`rtfklts tn lntk eb`jjklgks* oloto`tk enrrketovk etonls ld
oleuje`tk eujturk n enltolunus ofprnvkfklt, Tbk rkf`oldkr
n tbk rkpnrt os nrg`loskd oltn tbk njjnwolg sketonls1
Uketonl 81 prnvodks `l nvkrvokw n tbk F]@T r`fkwnri* tbk
fndoe`tonls f`dk nr tbk 8=08.05 `sskssfklt eyejk* `ld
nutjolks hrokcy bnw F]@T w`s ofpjkfkltkd ol tbk 8=08.05
eyejk,
Uketonl 51 doseussks tbk enlsnjod`tkd F]@T rksujts "tb`t
os l`tonl`j `ld prnvoleo`j dkp`rtfklts enfholkd/ `ld
enfp`rosnls `ernss prnvoleks `ld l`tonl`j dkp`rtfklts, Ot
`l`jysks tbk rksujts nr k`eb Iky ]krnrf`lek @rk` fk`surkdhy F]@T `ld tbk enffnl eb`jjklgks kxpkroklekd hy
dkp`rtfklts,
Uketonl 41 jnnis hkynld tbk F]@T rksujts `ld doseussks bnw
dkp`rtfklts b`vk kxpkroklekd tbk ofpjkfklt`tonl n F]@T,
Ot odkltoks gnnd f`l`gkfklt pr`etoeks tb`t b`vk hkkl
kj`hnr`tkd tbrnugb lufhkr n e`sk studoks,
Uketonl ;1 nutjolks tbk iky enlejusonls ld rkenffkld`tonls,
-
7/29/2019 Full report: Management Performance Assessment Tool
11/48
?
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
8, Nvkrvokw n F]@T8,0 Enlekpt n F]@TF]@T os ` tnnj tn hklebf`ri gnnd gklkroe f`l`gkfklt
pr`etoeks, Ot `sskssks tbk qu`joty n f`l`gkfklt pr`etoeks
`ernss r`lgk n f`l`gkfklt rk`s, Tbk tbknry uldkrpollolg
F]@T os tb`t tbk qu`joty n f`l`gkfklt pr`etoeks bnw wk
pj`l* bnw wk f`l`gk st`* l`leks `ld olr`strueturk* bnwwk gnvkrl nurskjvks ld bnw wk eenult nr nur pkrnrf`lek
b`s ` sogloe`lt olcuklek nl tbk qu`joty n nutputs
prnduekd* tbk nutenfks `ebokvkd* ld ujtof`tkjy* tbk ofp`et
nur skrvoeks b`vk nl sneokty,
Tbk oltrnduetonl n F]@T w`s fntov`tkd hy Gnvkrlfklts
enffotfklt tn ofprnvkd skrvoek dkjovkry `ld ofprnvkd
gnvkrlfklt pkrnrf`lek `ld `ebokvkfklt n tbk 08 pronroty
nutenfks tb`t Gnvkrlfklt b`s skt nr otskj nr tbk eurrklt
tkrf n nek, @ iky rkquorkfklt nr gnvkrlfklt tn dkjovkr nl
ots f`ld`tk os tn klsurk `l keoklt* kketovk ld `eenult`hjk
puhjoe skrvoek, Wk`i `dfolostr`tonl os ` rkeurrolg tbkfk
`ernss tbk pronrotoks n gnvkrlfklt `ld os jk`dolg tn pnnr
skrvoek dkjovkry, Unfk kx`fpjks n tbos olejudk1 tkxthnni
dkjovkry prnhjkfs ol snfk prnvoleks9 sbnrt`gks n `lto&
rktrnvor`js "@XSs/ ol snfk prnvoleks9 `ld uldkrfololg n tbk
sf`jj husolkss dkvkjnpfklt pnjoey tbrnugb lnl&p`yfklt n
suppjokrs wotbol 5= d`ys,
Tr`lsvkrs`j `dfolostr`tovk dkp`rtfklts* sueb `s L`tonl`j
Trk`sury ld tbk D]U@* s wkjj s tbk @udotnr&Gklkr`j n Unutb
@roe` "@GU@/ fnlotnr enfpjo`lek wotbol tbkor jkgosj`tovk
r`fkwnris* wbkrk`s F]@T neusks nl fnrk enfprkbklsovk
fnlotnrolg n f`l`gkfklt pr`etoeks, Tbk `llu`j F]@T
`sskssfklts rkcket tbk st`tk n f`l`gkfklt pr`etoeks `t
tbk tofk n tbk `sskssfklts `ld skrvk `s ` prkeursnr tn tbk
ldolgs n tbk @GU@,
F]@T prnvodks ` hrn`dkr poeturk n tbk qu`joty n
f`l`gkfklt pr`etoeks tb`l @GU@s `udots* wboeb neus
prof`rojy nl enfpjo`lek wotb tbk rkguj`tnry r`fkwnris,
Enfpjo`lek os lkekss`ry* hut ol otskj os lnt sueoklt tn jot tbk
qu`joty n f`l`gkfklt, F]@T tbkrknrk skkis tn klenur`gk
dkp`rtfklts tn hk keoklt ld kketovk ol tbkor ppjoe`tonl ntbksk f`l`gkfklt pr`etoeks, Tbos fk`ls `sskssolg wbktbkr
dkp`rtfklts `rk wnriolg sf`rtjy `ld enltolunusjy skkiolg
ofprnvkfklt, F]@T `jsn `ofs tn sb`rk gnnd pr`etoek,
Tbk L`tonl`j Dkvkjnpfklt ]j`l "LD]/ odkltoks tbk lkkd
tn huojd ` prnkssonl`j puhjoe skrvoek `ld ` e`p`hjk `ld
dkvkjnpfklt`j st`tk, Wotbnut ` prnkssonl`j `ld e`p`hjk
puhjoe skrvoek tb`t dkjovkrs bogb qu`joty puhjoe skrvoeks* f`ly
n tbk nhaketovks n tbk L`tonl`j Dkvkjnpfklt ]j`l wojj lnt
hk `ebokvkd, Tbk f`l`gkfklt pr`etoeks tb`t F]@T skkis tn
rkolnrek `rk tbk h`soes n gnnd puhjoe `dfolostr`tonl `ld
prnkssonl`josf,
Ot fust bnwkvkr hk hnrlk ol fold tb`t F]@T nljy neusksnl f`l`gkfklt prnekssks rkj`tkd tn enlvkrtolg olputs oltn
nutputs `ld dnks lnt neus nl `sskssolg wbktbkr tbk rogbt
nutputs `rk hkkl prnduekd tn `ebokvk dksorkd nutenfks
`ld ofp`ets, @ rosi tbkrknrk kxosts tb`t dkp`rtfklts f`y hk
prndueolg tbk wrnlg nutputs vkry keokltjy `ld kketovkjy,
Ot os tbkrknrk `jsn ofpnrt`lt tn `sskss nutenfks `ld ofp`ets
wbkl `sskssolg tbk nvkr`jj pkrnrf`lek n ` dkp`rtfklt
"D]FK os fnlotnrolg tbos tbrnugb tbk nutenfks systkf,/
Bnw ` dkp`rtfklt pkrnrfs ol `ebokvolg ots nwl t`rgkts nr
nutenfk ld ofp`et oldoe`tnrs ol ots str`tkgoe pj`l ld `llu`j
pkrnrf`lek pj`l sbnujd jsn hk enlsodkrkd,
8,8 F]@T st`ld`rds nr 8=08.8=05eyejkTbk nvkr`jj r`fkwnri nr F]@T 8=08.05 b`s lnt eb`lgkd
rnf tbk prkvonus yk`r, F]@T envkrs tbk njjnwolg nur Iky
]krnrf`lek @rk`s1
Iky ]krnrf`lek @rk` 01 Utr`tkgoe F`l`gkfklt
Iky ]krnrf`lek @rk` 81 Gnvkrl`lek ld @eenult`hojoty
Iky ]krnrf`lek @rk` 51 Buf`l Xksnurek F`l`gkfklt Iky ]krnrf`lek @rk` 41 Col`leo`j F`l`gkfklt
Wotbol tbksk nur I]@s tbkrk rk 50 st`ld`rds wboeb rk h`skd
nl kxostolg pnjoeoks `ld rkguj`tonls, Cnjjnwolg `l kxtklsovk
rkvokw n tbk F]@T r`fkwnri ol 8=08* snfk fndoe`tonls
wkrk f`dk tn tbk st`ld`rds tn ofprnvk tbkor ej`roty, Lkw
st`ld`rds wkrk `ddkd nr kxpkldoturk f`l`gkfklt* bk`jtb
`ld wkjjlkss `ld tbk prnfntonl n `eekss tn olnrf`tonl,
F]@T odkltoks nur prngrkssovk jkvkjs n f`l`gkfklt
pkrnrf`lek, K`eb f`l`gkfklt pr`etoek os `ssksskd `ld
senrkd `g`olst tbksk nur jkvkjs n pkrnrf`lek, Tbk t`hjkhkjnw ojjustr`tks tbk nur jkvkjs,
-
7/29/2019 Full report: Management Performance Assessment Tool
12/48
0=
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Jkvkj Dkseroptonl
Jkvkj 0 Dkp rtfklt os lnl&enfpjo lt wotb jkg`j.rkguj tnryrkquorkfklts
Jkvkj 8 Dkp rtfklt os p`rto jjy enfpjo lt wotb jkg j.rkguj tnryrkquorkfklts
Jkvkj 5 Dkp rtfklt os ujjy enfpjo`lt wotb jkg j.rkguj tnryrkquorkfklts
Jkvkj 4 Dkp rtfklt os ujjy enfpjo`lt wotb jkg j.rkguj tnryrkquorkfklts `ld os dnolg tbolgs sf`rtjy
@ dkp`rtfklt tb`t senrks `t Jkvkj 0 nr Jkvkj 8 nr ` st`ld`rd
os lnl&enfpjo`lt wotb tbk folofuf jkg`j prkseropts `ld os
pkrnrfolg pnnrjy ol tkrfs n ots f`l`gkfklt pr`etoeks ol
tb`t f`l`gkfklt rk`,
Nl tbk ntbkr b`ld ` dkp`rtfklt tb`t senrks `t Jkvkj 5 os
enfpjo`lt wotb tbk jkg`j prkseropts ol tb`t f`l`gkfklt `rk`*
wbojst Jkvkj 4 dkp`rtfklt os enfpjo`lt ld npkr`tolg sf`rtjy
ol tkrfs n ots f`l`gkfklt pr`etoeks ol tb`t f`l`gkfklt
`rk`, Ol sueb e`sks* gnnd pr`etoek e`sk studoks `rk dkvkjnpkd
`ld dosskfol`tkd tbrnugb jk`rlolg lktwnris,
Ol f`ly st`ld`rds* dkp`rtfklts lkkd tn fkkt fujtopjk
rkquorkfklts wotbol k`eb jkvkj tn hk senrkd `t tb`t jkvkj, O
nlk rkquorkfklt ol ` jkvkj os lnt fkt* tbk dkp`rtfklts senrk
wojj dk`ujt tn tbk jnwkr jkvkj, Ol tbk kx`fpjk hkjnw "skk
nvkrjk`/* tn hk senrkd `t Jkvkj 5* ` dkp`rtfklt fust fkkt
tbk rkquorkfklts tn1
prnvodk jj lkw kfpjnykks wotb Endk n Enlduet9
prnvodk tr`ololg nl uldkrst`ldolg ld ppjyolg tbk Endk
n Enlduet9 `ld
`jj UFU fkfhkrs fust enfpjktk l`leo`j dosejnsurks tb`t
`rk soglkd hy tbk K@ `ld suhfottkd tn tbk ]UE nl tofk*
`s wkjj s doseopjol`ry etonl t`ikl nr lnl&enfpjo`lek,
O nlk n tbksk rkquorkfklts os lnt fkt* tbk dkp`rtfklt os
senrkd `t Jkvkj 8, Tbk ofprnvkfklt pj`l n tbk dkp`rtfklt
wnujd `eenrdolgjy lkkd tn neus nl `ebokvolg tbk Jkvkj 5
rkquorkfklt ot dod lnt fkkt* sn ot e`l ofprnvk tn Jkvkj 5 ol
tbk lkxt `sskssfklt rnuld,
Enfpjyolg wotb tbk jkg`j prkseropts "Jkvkj 5/ os kssklto`jjy
` folofuf rkquorkfklt nr dkp`rtfklts `jtbnugb `jj
dkp`rtfklts fust wnri tnw`rds npkr`tolg `t Jkvkj 4
hkolg ujjy enfpjo lt `ld wnriolg sf`rtjy, Ot os nljy wbkl `
erotoe`j f`ss n dkp`rtfklts npkr`tk `t Jkvkj 4 tb`t wk wojj
`ebokvk tbk gn`j n `l keoklt `ld kketovk puhjoe skrvoek
"nutenfk 08/ nr ` e`p`hjk `ld dkvkjnpfklt`j st`tk* `s
klvosonlkd ol tbk L`tonl`j Dkvkjnpfklt ]j`l, Cnr kx`fpjk*
gkttolg dkp`rtfklts tn prneurk sf`rtjy wnujd rksujt ol hkttkr
skrvoek dkjovkry hy suppjokrs ld enltr`etnrs* ld s`volgs rnf
rkdueolg enrruptonl `ld olerk`solg v`juk nr fnlky,
Tbk 8=08.05 F]@T `sskssfklt rksujts sbnw tb`t ol k`eb n
tbk st`ld`rds* `t jk`st snfk dkp`rtfklts f`l`gk tn npkr`tk
`t Jkvkj 4, Dkp`rtfklts lnt ykt t Jkvkj 4 ol ` st`ld rd `rkklenur`gkd tn oltkr`et wotb enjjk`guks rnf dkp`rtfklts tb`t
`ebokvkd Jkvkj 4 nr olnrf`tonl nl bnw tbky e`l ofprnvk
tbkor f`l`gkfklt pr`etoek,
K`eb F]@T st`ld`rd os dklkd `eenrdolg tn tbksk nur jkvkjs,
Tbk r`fkwnri jsn odkltoks tbk dneufklts tb`t dkp`rtfklts
`rk rkquorkd tn suhfot s kvodklek s wkjj s tbk erotkro` tn hk
uskd durolg `l kxtkrl`j fndkr`tonl prnekss tb`t njjnws skj&
`sskssfklt,
-
7/29/2019 Full report: Management Performance Assessment Tool
13/48
00
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
8,4 ]krnrf`lek @rk`1 Ktboes
8,4,0 Ut`ld`rd l`fk1 @sskssfklt n pnjoeoks `ld systkfs tn klsurk prnkssonl`j ktboes
Ut`ld`rd dkclotonl1 Dkp`rtfklts b`vk systkfs `ld pnjoeoks ol pj`ek tn prnfntk ktboe`j hkb`vonur `ld dosenur`gk ulktboe`j hkb`vonur `ldenrruptonl,
Ut`ld`rds Kvodklek Dneufklts Fndkr`tonl Erotkro` Jkvkj
Dkp`rtfklt b`s ln fkeb`losf nr st`ld`rd n
prnvodolg. enffuloe`tolg tbk Endk n Enlduet tnkfpjnykksJkss tb`l 8;+ n UFU fkfhkrs enfpjktkd l`leo`jdosejnsurks* tbksk wkrk soglkd hy K@ `ld suhfottkd tn]UE hy duk d`tk
Jkvkj 0
Dkp`rtfklt b`s ` fkeb`losf nr st`ld`rd n prnvodolg.enffuloe`tolg tbk Endk n Enlduet tn kfpjnykks@t jk`st 7;+ n UFU fkfhkrs enfpjktkd l`leo`jdosejnsurks* tbksk wkrk soglkd hy K@ `ld suhfottkd tn]UE nl tofk "50 F`y n kvkry yk`r/
Fkeb`losf nr st`ld`rd n prnvodolgEndk n Enlduet tn kfpjnykks&sueb`s tr`ololg `ld olduetonl prngr`ffk
Xkpnrt tb`t l`leo`j dosejnsurks b`vkhkkl suhfottkd tn ]UE
Fndkr`tnrs tn vkroykxostklek n fkeb`losfnr st`ld`rd
]UE skenld`ry d`t` tnvkroy suhfossonl n UFUl`leo`j dosejnsurk
Jkvkj 8
Dkp`rtfklt prnvodks `jj lkw kfpjnykks wotb ` Endkn Enlduet
Dkp`rtfklt prnvodks tr`ololg nl uldkrst`ldolg `ld`ppjyolg tbk Endk n Enlduet,@jj UFU fkfhkrs enfpjktkd l`leo`j dosejnsurks*tbksk wkrk soglkd hy K@ `ld suhfottkd tn ]UE nltofk* `ld doseopjol`ry `etonl t`ikl nr lnl&enfpjo`lek
Xkpnrt enlrfolg tb`t lkwkfpjnykks rkekovkd Endk n
Enlduet @ttkld`lek rkgostkr n tr`ololg
enlduetkd Jost sbnwolg lufhkr `ld pkreklt`gk
n UFU l`leo`j dosejnsurkssuhfottkd tn ]UE* `ld d`tk nsuhfossonl
Xkpnrt nl doseopjol`ry `etonl nr lnl&enfpjo`lek
Fndkr`tnrs tn vkroydostrohutonl n Endk n
Enlduet* `ld tr`ololg ]UE skenld`ry d`t` tn
vkroy suhfossonl n UFUl`leo`j dosejnsurks
Skroy tb`t doseopjol`ry`etonl b`s hkkl t`iklnr lnl&enfpjo`lek
Jkvkj 5
Jkvkj 5 pjus1Dkp`rtfklt `l`jysks l`leo`j dosejnsurks* odkltokspntklto`j enlcoets n oltkrksts `ld t`iks `etonl tn`ddrkss tbksk
Jkvkj 5 pjus1 Dneufklt sbnwolg tb`t `l`jysos b`s
hkkl dnlk `ld iold n `etonl t`ikl
Jkvkj 5 pjus1 Fndkr`tnrs tn vkroy
tb`t `etonls tn `ddrkssspkeoe rosis kf`l`tolg
rnf tbk `sskssfkltn tbk dosejnsurks `rk`pprnpro`tk
Jkvkj 4
-
7/29/2019 Full report: Management Performance Assessment Tool
14/48
08
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
8,5 Ofpjkfklt`tonl n F]@T 8=08.8=05
8,5,0 F]@T ofpjkfklt`tonl prnekss
Tbk ofpjkfklt`tonl n F]@T njjnws tbrkk pb`sks `s ojjustr`tkd ol Cogurk 01
Ukj&`sskssfklt ld oltkrl`j v`jod`tonl
Kxtkrl`j fndkr`tonl ld kkdh`ei
Ofprnvk ld fnlotnr
Cogurk 01 F]@T Ofpjkfklt`tonl ]rnekss
Uklonr f`l`gkfklt `grkk senrk
Ukj&`sskssfklt9v`jod`tonl
Kxtkrl`j fndkr`tonl`ld kkdh`ei
Ofprnvk `ldfnlotnr
Oltkrl`j @udot ekrtoy prnekss `ld
kvodklek
BND sogl n
D]FK.NN] kkdh`ei tn dkp`rtfklt
Kxtkrl`j Fndkr`tonl
D]FK.NN] kkdh`ei tn dkp`rtfklt
Dkp`rtfklt fnlotnrs
Dkp`rtfklt prkp`rks nr lkxt rnuld
B`vk wk ofprnvkd rnf h`skjolk>
-
7/29/2019 Full report: Management Performance Assessment Tool
15/48
05
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Ukj&`sskssfklts
Dkp`rtfklts enlduetkd tbkor skj&`sskssfklts usolg ` wkh&
kl`hjkd systkf hktwkkl Ukptkfhkr `ld Lnvkfhkr 8=08
wotb tbk `ssost`lek n D]FK `ld tbk Neks n tbk ]rkfokr,
Fndkr`tonl `ld kkdh`ei
Tbk kxtkrl`j fndkr`tonl w`s enlduetkd rnf 83 5=
Lnvkfhkr 8=08, Tbk fndkr`tnrs wkrk dr`wl rnf tbk D]U@*L`tonl`j Trk`sury* Neks n tbk ]rkfokrs `ld neo`js rnf
l`tonl`j `ld prnvoleo`j dkp`rtfklts tb`t b`vk kxpkrtosk
ol tbk f`l`gkfklt pr`etoeks `ssksskd hy F]@T, Fnst n
tbk fndkr`tnrs b`d skrvkd ol tbk prkvonus F]@T eyejk `ld
sn wkrk `fojo`r wotb F]@T `ld tbk fndkr`tonl prnekss,
Fndkr`tnrs wkrk govkl tbk kvodklek pronr tn tbk fndkr`tonl
wkki ol nrdkr tn prkp`rk `dkqu`tkjy nr fndkr`tonl, Tbk
fndkr`tonl prnekss w`s grk`tjy klb`lekd hy jkssnls jk`rlt
rnf tbk pojntolg n tbk fndkr`tonl prnekss ol 8=00.08,
@jj dkp`rtfklts rkekovkd kkdh`ei nl tbkor fndkr`tkdsenrks ol A`lu`ry 8=05 `ld b`d tbk nppnrtuloty tn klg`gk
wotb D]FK nl tbkor fndkr`tkd senrks ld prnvodk ddotonl`j
kvodklek o lkekss`ry, Tbk l`j senrks wkrk enffuloe`tkd tn
dkp`rtfklts ol @proj 8=05 ld tbk kkdh`ei pb`sk enlejudkd
ol F`y 8=05,
Govkl tbk tbnrnugb fndkr`tonl `ld kkdh`ei prnekss* tbk
l`j senrks rkcketkd ol tbos rkpnrt e`l hk enlsodkrkd tn hk
gklkr`jjy erkdohjk `ld tn prnvodk ` `orjy `eeur`tk rkcketonl
n tbk st`tk n f`l`gkfklt pr`etoeks ol gnvkrlfklt
dkp`rtfklts,
8,5,8 ]`rtoeop`tonl ol F]@T
@jj 0;3 l`tonl`j `ld prnvoleo`j dkp`rtfklts p`rtoeop`tkd ol
F]@T 8=08.05* rkprkskltolg ` suhst`lto`j olerk`sk nvkr tbk
lufhkr n p`rtoeop`tolg dkp`rtfklts ol tbk 8=00.08 F]@T
eyejk "T`hjk 0/, Tbos olerk`skd jkvkj n p`rtoeop`tonl e`l hk
`ttrohutkd tn tbk E`holkt dkeosonl f`iolg F]@T f`ld`tnry
nr `jj dkp`rtfklts* `ld tn tbk tofk olvkstkd hy D]FK `ld
tbk Neks n tbk ]rkfokr tn r`osk `w`rklkss n `ld suppnrt
nr F]@T `ld tn tr`ol dkp`rtfklt`j F]@T ennrdol`tnrs,
T`hjk 01 Dkp`rtfklts suhfottolg skj&`sskssfklts 8=00.08
`ld 8=08.05
Lufhkr ndkp`rtfkltssuhfottkd skj&`sskssfklts ol8=00.8=08 eyejk
Lufhkr ndkp`rtfkltssuhfottkd skj&`sskssfklts ol8=08.8=05 eyejk
L`tonl`jDkp`rtfklts
5= 48
K`stkrl E`pk ; 05
Crkk Ut`tk 00 05
G`utklg 3 05
Iw`Quju&L`t`j =! 04
Jofpnpn 08!! 08
Fpuf`j`lg` 00 08
Lnrtbkrl E`pk 08 08
Lnrtb Wkst 5 08
Wkstkrl E`pk 05 05
TNT@J 0=5 0;3
Lntks1
! IQL skj&`sskssfklt w`s rkekovkd `tkr duk d`tk `ld lnt olejudkd ol tbk
8=00.08 rksujts rkpnrt
!! J] enfpjktkd skj&`sskssfklts hut tbk rksujts wkrk lnt olejudkd ol tbk
8=00.08 rksujts rkpnrt
Tbk skj&`sskssfklt prnekss b`s oltkrl`j ebkeis huojt oltn tbk
prnekss* l`fkjy1
` doseussonl `t sklonr f`l`gkfklt jkvkj n tbk skj&
`sskssfklts uldkrt`ikl hy I]@ f`l`gkrs9
v`jod`tonl hy oltkrl`j udot9 ld
l`j sogl&n hy tbk Bk`d n Dkp`rtfklt,
Dkp`rtfklts wkrk klenur`gkd tn njjnw tbos prnekss sn tb`t
tbkor skj&`sskssfklts wnujd hk rognrnus ld erkdohjk, @s e`l
hk skkl rnf T`hjk 8* 00= dkp`rtfklts "70 pkr eklt/ njjnwkd
tbk prnekss tbrnugb tn sogl&n hy tbk Bk`d n Dkp`rtfklt hy
tbk duk d`tk, Tkl dkp`rtfklts njjnwkd tbk prnekss tbrnugb
tn tbk oltkrl`j udot st`gk ld 0? n tbk dkp`rtfklts njjnwkd
tbk prnekss tbrnugb tn tbk sklonr f`l`gkfklt doseussonl
st`gk,
Twklty&skvkl dkp`rtfklts nljy enfpjktkd tbk skj&`sskssfklt prnekss up tn tbk I]@ f`l`gkr st`gk, Tbos fk`ls
tb`t ol tbksk dkp`rtfklts* tbkrk w`s ln sklonr f`l`gkfklt
doseussonl n tbk senrks tb`t I]@ f`l`gkrs `ssoglkd tn tbkor
-
7/29/2019 Full report: Management Performance Assessment Tool
16/48
04
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
rkspketovk I]@s* lnr w`s tbkrk `ly oltkrl`j `udot vkroe`tonl
`ld sogl&n hy tbk Bk`d n Dkp`rtfklt, Bnwkvkr* tbrnugb tbk
kkdh`ei ld eb`jjklgk pkrond f`ly n tbk j`ttkr dkp`rtfklts
f`l`gkd tn gkt tbkor Bk`d n Dkp`rtfklt tn sogl n, Cnr tbk
8=05.04 `sskssfklts D]FK wojj klsurk ` stroet `pprn`eb tn
klsurk dkp`rtfklts fkkt grkkd dk`djolks,
T hjk 81 Lufhkr n dkp`rtfklts enfpjktolg f`ol st`gksn skj&`sskssfklt "D`t` rnf F]@T systkf `s `t 50 F`reb8=05/
Ut`gk ol skj&`sskssfkltprnekss
Lufhkr ]kreklt`gk
BND sogl&n 00= 70+
Oltkrl`j @udot vkrokd 0= 3+
Uklonr F`l`gkfklt doseusskd ? 3+
I]@ F`l`gkrs skj&`sskssfklt 87 07+
Tnt`j 0;3 0==+
5, Enlsnjod`tkd F]@Trksujts 8=08.05Tbos sketonl n tbk rkpnrt doseussks enfp`rosnls hktwkkl tbk
8=00.08 ld 8=08.05 sskssfklts s wkjj s tbk enlsnjod`tkd
F]@T rksujts nr tbk 0;3 dkp`rtfklts tb`t p`rtoeop`tkd ol tbk
F]@T `sskssfklt prnekss nr tbk 8=08.05 l`leo`j yk`r, Tbk
F]@T rksujts nr oldovodu`j l`tonl`j dkp`rtfklts `rk doseusskd
ol dkt`oj `ld ` senrke`rd nr k`eb l`tonl`j dkp`rtfklt os
`v`oj`hjk,
5,0 F]@T rksujts nr Iky]krnrf`lek @rk`s
5,0,0 Enfp`rosnl n rksujts nr 8=00.08
`ld 8=08.05
@s F]@T os oltkldkd tn hk ` tnnj nr fnlotnrolg prngrkss* `enfp`rosnl n tbk F]@T 8=08.05 rksujts wotb tbk rksujts n
tbk prkvonus yk`r w`s f`dk, Bnwkvkr* ot sbnujd hk lntkd tb`t
F]@T 8=00.08 nljy rkpnrtkd nl tbk rksujts n skj&`sskssfklts
"tbk fndkr`tonl prnekss w`s nljy pojntkd ol 8=00.08 `ld
fndkr`tkd rksujts wkrk lnt prnduekd/, Curtbkrfnrk* snfk
eb`lgks wkrk f`dk tn tbk F]@T st`ld`rds nr tbk 8=08.05
eyejk, Tbk dkgrkk tn wboeb tbk twn skts n rksujts e`l hk
enfp`rkd os tbkrknrk jofotkd, "Tbk 8=08.05 `sskssfklt
rksujts prnvodk ` h`skjolk nr fndkr`tkd `sskssfklts `ld
yk`r&nl&yk`r enfp`rosnls wojj hk f`dk ol uturk,/
Lkvkrtbkjkss* tbk enfp`rosnl hktwkkl F]@T 8=08.05 l`j
rksujts `ld F]@T 8=00.08 skj&`sskssfklt rksujts os sbnwl ol
Eb`rt 0, Nljy tbk senrks n tbnsk dkp`rtfklts tb`t p`rtoeop`tkd
ol 8=00.08 wkrk uskd ol tbk `l`jysos, Duk tn tbk rk`snls govkl
`hnvk* tbos enfp`rosnl sbnujd hk `pprn`ebkd wotb e`utonl,
-
7/29/2019 Full report: Management Performance Assessment Tool
17/48
0;
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Eb`rt 01 Enfp`rosnl n F]@T 8=00.08 `ld 8=08.05 senrks
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
F]@T 0,01
Utr`tkgoe
F`l`gk
F]@T 0,81
Utr`tkgoe
F`l`gk
F]@T 0,01
Gnvkrl ld
@eenult
F]@T 0,81
Gnvkrl `ld
@eenult
F]@T 0,01
BX F`l`gk
F]@T 0,81
BX F`l`gk
F]@T 0,01
Col`leo`j
F`l`gk
F]@T 0,81
Col`leo`j
F`l`gk
Enfp`rosnl n 8=00.08 skj&`sskssfklt senrks tn 8=08.05 cl`j senrksnr tbnsk dkp`rtfklts tb`t enfpjktkd hntb `sskssfklts
+n
cUenrks
Lntfkktolg
st`tutnry
Xkquorkfklts
8?+
40+
&2+
&88+
53+
44+
&2+
&08+
80+
54+
0?+
50+5?+
07+
3+
80+
7+
48+ 43+
7+
&8=+
&83+
&8?+
&80+
&04+
&5=+
&58+
&40+
&02+
&55+
&0;+
&50+
Ol enfp`rolg tbk F]@T rksujts 8=08.05 tn tbk prkvonus
`sskssfklt* hntb Utr`tkgoe F`l`gkfklt `ld Col`leo`j
F`l`gkfklt ofprnvkd, Tbksk ofprnvkfklts enujd hk tbk
rksujt n olerk`skd `w`rklkss n enfpjo`lek rkquorkfklts
njjnwolg tbk 8=00.08 F]@T `sskssfklts, D]FK `jsnprkskltkd tbk rksujts n tbk 8=00.08 `sskssfklt tn E`holkt
`ld v`ronus ]rnvoleo`j Kxkeutovk Enuleojs, Tbos w`s olstrufklt`j
ol klsurolg tb`t tbk Kxkeutovk ol f`ly olst`leks g`vk fnrk
neus `ld `ttkltonl tn fnlotnrolg ofprnvkfklts ol h`soe
f`l`gkfklt `ld `dfolostr`tonl, Ol ` lufhkr n prnvoleks
tbk Neks n tbk ]rkfokr ennrdol`tkd tbk dkvkjnpfklt
`ld fnlotnrolg n ofprnvkfklt pj`ls, @t l`tonl`j jkvkj tbk
Cnruf nr Unutb @roe`l Dorketnrs Gklkr`j `etovkjy fnlotnrkd
enfpjo`lek tn ekrt`ol f`l`gkfklt `ld `dfolostr`tovk
ossuks, @t `l nvkrsogbt jkvkj D]FK `jsn prkskltkd rksujtstn snfk ]nrtnjon Enffottkks ol ]`rjo`fklt wboeb rkquorkd
dkp`rtfklts tn prksklt ofprnvkfklt pj`ls tn tbkf, Ot os
ofpnrt`lt tb`t tbos fnlotnrolg n h`soe `dfolostr`tonl `ld
f`l`gkfklt sbnujd hk kxtkldkd tn klsurk fnrk vosohjk
ofprnvkfklts ol f`l`gkfklt pr`etoeks gnolg nrw`rd,
-
7/29/2019 Full report: Management Performance Assessment Tool
18/48
03
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
5,0,8 Xksujts nr 8=08.05
Eb`rt 8 sbnws tbk F]@T senrks nr `jj l`tonl`j `ld prnvoleo`j dkp`rtfklts nr 8=08.05* `eenrdolg tn tbk nur Iky ]krnrf`lek
@rk`s, Tbk rksujts nr k`eb pkrnrf`lek st`ld`rd wotbol tbksk Iky ]krnrf`lek @rk`s `rk doseusskd ol suhskquklt sketonls n
tbos rkpnrt,
Eb`rt 81 F]@T 8=08.05 rksujts pkr I]@ "XU@ tnt`j/
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
0 Utr tkgoe F`l gkfklt 8 Gnvkrl`lek ld
@eenult`hojoty
5 Buf`l Xksnurek
F`l`gkfklt
4 Col`leo`j F`l`gkfklt
+ Dostrohutonl n cl`j senrks pkr Iky ]krnrf`lek @rk`
+n
cUenrks
Lntfkktolg
st`tutnry
Xkquorkfklts
58+
44+
&0;+&?+
0;+
8;+
&8;+
&5;+
3+
80+
&48+
&50+
?+
4;+
&87+
&0?+
Utr`tkgoe F`l`gkfklt os tbk Iky ]krnrf`lek @rk` ol
wboeb dkp`rtfklts pkrnrfkd hkst* njjnwkd hy I]@
41 Col`leo`j F`l`gkfklt `ld I]@ 81 Gnvkrl`lek `ld
@eenult`hojoty, Dkp`rtfklts wkrk wk`ikst ol tbk Iky
]krnrf`lek @rk` n Buf`l Xksnurek F`l`gkfklt,
Dkp`rtfklts pkrnrfkd hkst ol tbk Iky ]krnrf`lek
@rk` n Utr`tkgoe F`l`gkfklt, Bkrk 73 pkr eklt
n dkp`rtfklts senrks wkrk `t Jkvkj 5 `ld Jkvkj 4*
fkktolg tbk jkg`j.rkguj`tnry rkquorkfklts nr Utr`tkgoe
F`l`gkfklt, Tbos suggksts tb`t dkp`rtfklts `rk
hkgollolg tn olstotutonl`josk tbkor str`tkgoe f`l`gkfklt
pr`etoeks wboeb olejudk str`tkgoe pj`llolg9 `llu`j
pkrnrf`lek pj`ls9 `ld fnlotnrolg `ld kv`ju`tonl,
@l klenur`golg 58 pkr eklt n dkp`rtfklts senrks
wkrk `t Jkvkj 4, Tbksk dkp`rtfklts `rk usolg str`tkgoe
f`l`gkfklt pr`etoeks tn f`l`gk tbkor dkp`rtfklts
fnrk kketovkjy ld sn ofprnvk tbk pkrnrf`lek n tbkor
dkp`rtfklts,
Iky ]krnrf`lek @rk` 81 Gnvkrl`lek `ld @eenult`hojoty
enfprosks st`ld`rds tb`t uldkrpol gnnd gnvkrl`lek ol
tbk puhjoe skrvoek, Tbksk olejudk pr`etoeks pkrt`ololg tn
skrvoek dkjovkry ofprnvkfklt9 f`l`gkfklt strueturks9
uletonlolg n `udot enffottkks9 prnkssonl`j ktboes9
r`ud prkvkltonl9 oltkrl`j `udot9 rosi f`l`gkfklt9
`ld l`leo`j `ld lnl&l`leo`j dkjkg`tonls,0 4= pkr
eklt n dkp`rtfklts senrks wkrk `t Jkvkj 5 `ld Jkvkj
0 F]@T 8=08.05 oltrnduekd ` lkw st`ld`rd nr tbk ]rnfntonl n@dfolostr`tovk Austoek @et "]@A@/ nr skj&`sskssfklt nljy* sn ]@A@ os lnt
olejudkd ol tbk cl`j rksujts, Tbk rksujts nr tbk st`ld`rd n Enrpnr`tk
Gnvkrl`lek n OET b`vk hkkl kxejudkd rnf tbk `l`jysos `s dkp`rtfklts
dod lnt b`vk suceoklt nppnrtuloty tn ofpjkfklt tbk lkw OET Gnvkrl`lek
r`fkwnri `pprnvkd hy E`holkt,
-
7/29/2019 Full report: Management Performance Assessment Tool
19/48
07
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
4, Uoxty pkr eklt n dkp`rtfklts senrks wkrk hkjnw
Jkvkj 5* oldoe`tolg tb`t tbky wkrk lnl&enfpjo`lt wotb
jkg`j `ld rkguj`tnry rkquorkfklts nr Gnvkrl`lek `ld
@eenult`hojoty, ]rnhjkf`toe `rk`s olejudk skrvoek dkjovkry
ofprnvkfklt `ld prnfntolg prnkssonl`j ktboes, Tbksk
`rk doseusskd ol urtbkr dkt`oj j`tkr ol Uketonl "5,8,8/ n
tbk rkpnrt,
Tbk F]@T rksujts nr Iky ]krnrf`lek @rk` 51 Buf`lXksnurek F`l`gkfklt wkrk vkry wk`i wotb nljy twklty&
vk pkr eklt n dkp`rtfklts senrks `t Jkvkj 5 `ld Jkvkj
4, Tbksk rksujts oldoe`tk tb`t vkry kw dkp`rtfklts `rk
npkr`tolg wotbol tbk buf`l rksnureks jkg`j.rkguj`tnry
rkquorkfklts ld pnjoeoks tb`t rk oltkldkd tn nstkr gnnd
buf`l rksnurek f`l`gkfklt ol tbk puhjoe skrvoek, Govkl
tbk ekltr`joty n buf`l rksnurek f`l`gkfklt ol huojdolg
` e`p`hjk st`tk tn dkjovkr nl tbk L`tonl`j Dkvkjnpfklt
]j`l* buf`l rksnurek f`l`gkfklt pr`etoeks fust hk
ofprnvkd,
Iky ]krnrf`lek @rk` 41 Col`leo`j F`l`gkfklt neusks nl
suppjy eb`ol f`l`gkfklt ld kxpkldoturk f`l`gkfklt
pr`etoeks, Coty&nur pkr eklt n dkp`rtfklts senrks wkrk
`t Jkvkj 5 `ld Jkvkj 4, @jtbnugb tbk rksujts nr Col`leo`j
F`l`gkfklt `rk hkttkr tb`l tbnsk nr I]@ 8 `ld I]@ 5*
tbkrk os e`usk nr enlekrl `s lk`rjy b`j n dkp`rtfklts
dod lnt fkkt tbk jkg`j.rkguj`tnry rkquorkfklts nr twn
ofpnrt`lt `rk`s n l`leo`j f`l`gkfklt* l`fkjy* suppjy
eb`ol f`l`gkfklt `ld kxpkldoturk f`l`gkfklt,
Tbksk st`ld`rds `rk prkserohkd ol tbk ]uhjoe Col`lek
F`l`gkfklt @et "]CF@/ `ld Trk`sury Xkguj`tonls* `ld`s f`ly s 43 pkr eklt n dkp`rtfklts wkrk tbkrknrk lnt
enfpjyolg wotb tbk ]CF@ `ld Trk`sury Xkguj`tonls wotb
rkg`rd tn tbksk st`ld`rds,
5,8 F]@T rksujts hy f`l`gkfkltst`ld`rdTbos sketonl n tbk rkpnrt `l`jysks tbk pkrnrf`lek n
dkp`rtfklts `g`olst k`eb n tbk F]@T st`ld`rds, Tbos `jjnws
nr ` dos`ggrkg`tkd poeturk n f`l`gkfklt pkrnrf`lek
sn tb`t `dfolostr`tovk pnjoey dkp`rtfklts e`l odkltoy `rk`s
wbkrk pnjoey ofpjkfklt`tonl suppnrt nr pnjoey `daustfklts
f`y hk rkquorkd,
5,8,0 I]@ 01 Utr`tkgoe F`l`gkfklt
Utr`tkgoe f`l`gkfklt os tbk enfprkbklsovk enjjketonl n nl&
gnolg etovotoks ld prnekssks tn systkf`toe`jjy ennrdol`tk ld
`jogl rksnureks `ld `etonls wotb fossonl* vosonl `ld str`tkgy
tbrnugbnut tbk nrg`los`tonl, Ot gnks hkynld tbk dkvkjnpfklt
n ` str`tkgoe pj`l, Utr`tkgoe f`l`gkfklt olejudks tbk
dkpjnyfklt `ld ofpjkfklt`tonl n tbk str`tkgoe pj`l
tbrnugbnut tbk nrg`los`tonl* tbk fk`surkfklt ld kv`ju`tonl
n rksujts* ld tbk ofpjkfklt`tonl n ofprnvkfklts h`skd nl
fnlotnrolg `ld kv`ju`tonl, Kketovk str`tkgoe f`l`gkfklt
olvnjvks usolg olnrf`tonl nl tbk nrg`los`tonls pkrnrf`lek
tn rkvosk tbk str`tkgy `ld olnrf `llu`j pkrnrf`lek pj`ls,
Tbos Iky ]krnrf`lek @rk` enfprosks tbk njjnwolg st`ld`rds
tb`t wkrk er`tkd tn dktkrfolk tbk kxtklt tn wboeb f`l`gkrs
usk str`tkgoe f`l`gkfklt `etovotoks `s tnnjs nr kketovk
f`l`gkfklt ol tbkor dkp`rtfklts1
Utr`tkgoe ]j`ls
@llu`j ]krnrf`lek ]j`ls
Oltkgr`tonl n fnlotnrolg ld kv`ju`tonl oltn pkrnrf`lek
`ld str`tkgoe f`l`gkfklt
Eb`rt 5 hkjnw sbnws tbk enfholkd rksujts n l`tonl`j `ld
prnvoleo`j dkp`rtfklts nr Utr`tkgoe F`l`gkfklt* hy F]@T
st`ld`rds,
-
7/29/2019 Full report: Management Performance Assessment Tool
20/48
02
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Eb`rt 51 F]@T 8=08.05 Xksujts I]@ 01 Utr`tkgoe F`l`gkfklt "XU@ tnt`j/
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
0,0,0 Utr`t ]j`l 0,0,8 @]] 0,5,0 F#K
F]@T 8=08.051 XU@ Tnt`j+ Dostrohutonl n cl`j senrks pkr pkrnrf`lek st`ld`rd ol I]@1
Utr`tkgoe F`l`gkfklt
+n
cDkp`rtfklts
Lntfkktolg
st`tutnry
Xkquorkfklts
58+
44+
&7+&?+
58+
44+
&85+
&2+
0?+
;3+
&0;+
&0=+
Dkp`rtfklts rksujts ol I]@ 0 wkrk tbk strnlgkst nr str`tkgoe
pj`ls* wotb tbk v`st f`anroty fkktolg nr kxekkdolg tbk jkg`j.
rkguj`tnry rkquorkfklts nr str`tkgoe pj`llolg, Dkp`rtfklts
dod lnt pkrnrf `s strnlgjy nl @llu`j ]krnrf`lek ]j`llolg*
wotb nvkr nlk&tbord npkr`tolg hkjnw Jkvkj 5, Dkspotk snfk
dkp`rtfklts lnt b`volg fnlotnrolg ld kv`ju`tonl pnjoey nr
r`fkwnri ol pj`ek `ld.nr st`ld`rdoskd d`t` enjjketonl `ld
f`l`gkfklt fkeb`losfs* tbk fkktolg n tbk fnlotnrolg
`spket n tbk F#K st`ld`rd os wodksprk`d, Bnwkvkr* nljy
0?+ n dkp`rtfklts oldoe`tk tb`t tbky pkrondoe`jjy uldkrt`ik
kv`ju`tonls n f`anr prngr`ffks,
Utr`tkgoe ]j`ls "Ut`ld`rd 0,0,0/
Tbk nhaketovk n tbos st`ld`rd os tn dktkrfolk wbktbkr `
dkp`rtfklt usks str`tkgoe pj`llolg tn olnrf tbk dklotonl n
ots enrk husolkss* nhaketovks ld oldoe`tnrs ld str`tkgoe pj`ls
`s tnnjs tn guodk str`tkgoe jnlg&tkrf ";&yk`r/ dkpjnyfklt
n rksnureks, F]@T `ssksskd tbk kxtklt tn wboeb str`tkgoe
pj`llolg os h`skd nl snuld olnrf`tonl `ld `l`jysos*
`joglfklt wotb l`tonl`j `ld.nr prnvoleo`j str`tkgoe pronrotoks
`ld Nutenfk Dkjovkry @grkkfklts* ld wbktbkr dkp`rtfklts
rkvokw tbkor pkrnrf`lek g`olst tbkor pj`ls,
Tbk F]@T rksujts oldoe`tk tbk wodksprk`d olstotutonl`jos`tonl
n str`tkgoe pj`llolg `s ` f`l`gkfklt pr`etoek ol tbk
puhjoe skrvoek, @ tnt`j n 2; pkr eklt n dkp`rtfklts fkt nrkxekkdkd tbk Jkvkj 5 st`ld`rds skt nr str`tkgoe pj`llolg, N
tbksk* 4; pkr eklt n dkp`rtfklts npkr`tkd `t Jkvkj 4 `ld
sbnwkd kvodklek n `etovkjy rkvokwolg tbkor str`tkgoe pj`ls
`ld f`iolg `daustfklts tn rkspnld tn sogloe`lt sbots ol tbk
klvornlfklt, Tbk v`st f`anroty n dkp`rtfklts skt pronrotoks
`ld kldk`vnur tn neus tbkor rksnureks nl tbksk pronrotoks ld
wnri tnw`rds grkkd rksujts,
Tbkrk os bnwkvkr stojj rnnf tn ofprnvk tbk qu`joty n
str`tkgoe pj`ls* `s tbk F]@T fndkr`tonl prnekss nuld
tb`t snfk dkp`rtfklts lkkd tn p`y fnrk `ttkltonl tn
dklolg fk`sur`hjk str`tkgoe nhaketovks, Tbk @udotnr&
Gklkr`j r`oskd sofoj`r enlekrls ol tbk `udot n l`tonl`j `ld
prnvoleo`j dkp`rtfklts nr tbk 8=00.8=08 l`leo`j yk`r*
lntolg tbk dktkronr`tonl ol tbk qu`joty n str`tkgoe nhaketovks
nvkr prkekdolg yk`rs, Tbk @udotnr Gklkr`js fnst enffnl
-
7/29/2019 Full report: Management Performance Assessment Tool
21/48
0?
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
f`tkro`j ldolg nr dkp`rtfklts w`s tb`t dkp`rtfklts dod
lnt skt pkrnrf`lek t`rgkts tb`t wkrk spkeoe nr tb`t enujd
hk fk`surkd fk`lolgujjy,
Tbk eb`jjklgks ol er`tolg rk`jostoe `ld fk`sur`hjk str`tkgoe
nhaketovks f`y hk ` rkcketonl n bnw dkp`rtfklts enlduet
tbkor sotu`tonl`j `l`jysos tb`t os oltkldkd tn e`pturk tbk
iky kxtkrl`j ossuks `ld trklds ofp`etolg nl olstotutonl`j
pkrnrf`lek "kxtkrl`j klvornlfklt/ `s wkjj `s tbknrg`los`tonl`j "oltkrl`j/ klvornlfklt, @ wkjj&olnrfkd*
kvodklek&h`skd sotu`tonl`j `l`jysos os ` prkrkquosotk nr
dkvkjnpolg rk`jostoe `ld fk`sur`hjk str`tkgoe nhaketovks `s
wkjj s tbk str`tkgoe ppjoe`tonl n rksnureks,
Tbk str`tkgoe pj`l os nlk n tbk fnst erotoe`j pj`llolg
dneufklts `s ot skrvks `s tbk nuld`tonl nr ntbkr pj`llolg
`ld hudgktolg prnekssks* nr kx`fpjk* tbk Fkdouf Tkrf
Kxpkldoturk Cr`fkwnri "FTKC/* tbk `llu`j pkrnrf`lek
pj`l `ld tbk `llu`j dkp`rtfklt`j hudgkt, Ot `jsn olnrfs
tbk buf`l rksnureks pj`ls `ld dkf`ld f`l`gkfklt
pj`ls n dkp`rtfklts, Dkp`rtfklts wbnsk str`tkgoe pj`ls
dod lnt fkkt tbk Jkvkj 5 st`ld`rd `rk jkss joikjy tn npkr`tk
kketovkjy `ld dkjovkr rkjkv`lt skrvoeks keokltjy, Wotb tbksk
dkp`rtfklts* tbkrk os tbk rosi n w`stkd buf`l `ld l`leo`j
rksnureks rksujtolg ol pnnr v`juk nr fnlky,
@llu`j ]krnrf`lek ]j`ls "Ut`ld`rd 0,0,8/
Tbk nhaketovk n tbos st`ld`rd os tn dktkrfolk tbk kxtklt tn
wboeb dkp`rtfklts `dkqu`tkjy e`pturk bnw tbky pj`l tn
rk`josk tbkor gn`js `ld nhaketovks ol ` govkl l`leo`j yk`r
`ld nvkr tbk FTKC `s skt nut ol tbkor str`tkgoe pj`ls, Ol
kj`hnr`tolg upnl tbos* tbk llu`j pkrnrf`lek pj`l sbnujd skt
nut pkrnrf`lek oldoe`tnrs `ld qu`rtkrjy t`rgkts nr hudgkt
prngr`ffks "`ld suh&prngr`ffks wbkrk rkjkv`lt/,
F]@T ssksskd tbk joglfklt hktwkkl tbk @llu`j ]krnrf`lek
]j`l `ld Utr`tkgoe ]j`l* `ld tbk qu`joty n pj`ls ol tkrfs n
Trk`sury Guodkjolks, Tbk st`ld`rd `jsn rkquorks dkp`rtfklts
tn suhfot qu`rtkrjy rkpnrts tn tbk rkjkv`lt Trk`sury nl tofk,
Uoxty&lolk pkr eklt n dkp`rtfklts fkt tbk jkg`j.rkguj`tnry
rkquorkfklts nr @llu`j ]krnrf`lek ]j`ls "Jkvkj 5 `ld Jkvkj
4/* `ld 54 pkr eklt n dkp`rtfklts dod hkttkr tb`l fkktolgtbk jkg`j ld rkguj`tnry rkquorkfklts nr @llu`j ]krnrf`lek
]j`ls "Jkvkj 4/, Tbksk dkp`rtfklts sueekssujjy tr`lsj`tkd tbkor
str`tkgoe nhaketovks oltn `llu`j `ld qu`rtkrjy t`rgkts jolikd
tn oldoe`tnrs* `s wkjj `s tofknusjy suhfottkd tbkor qu`rtkrjy
rkpnrts tn tbk rkjkv`lt Trk`sury, Tbk dkp`rtfklts tb`t npkr`tk
nl Jkvkj 4 dkfnlstr`tkd tb`t tbky `l`jyskd tbkor qu`rtkrjy
pkrnrf`lek ld uskd tbkor qu`rtkrjy rkpnrts tn ofprnvk tbkor
pkrnrf`lek, Tbkrk os* bnwkvkr* stojj rnnf nr ofprnvkfklt ol
tbk qu`joty n oldoe`tnrs ld t`rgkt skttolg,
Tborty&nlk pkr eklt n dkp`rtfklts dod lnt fkkt tbk jkg`j.
rkguj`tnry rkquorkfklts nr @llu`j ]krnrf`lek ]j`ls, Tbk
`hsklek n joli`gks hktwkkl tbk dkp`rtfklt`j str`tkgoe pj`l`ld tbk `llu`j pkrnrf`lek pj`l w`s ` enffnl eb`jjklgk
dktketkd wbkl `sskssolg tbk qu`joty n `llu`j pkrnrf`lek
pj`ls, Tbkrk wkrk olst`leks wbkrk `llu`j pkrnrf`lek pj`ls
wkrk dkvkjnpkd wotb jofotkd nr olenlsostklt rkkrklek tn
str`tkgoe nhaketovks nr fkdouf tkrf t`rgkts skt nut ol tbk
str`tkgoe pj`ls,
Fnlotnrolg `ld Kv`ju`tonl "Ut`ld`rd 0,5,0/
Tbk nhaketovk n tbos st`ld`rd os tn dktkrfolk dkp`rtfklts
`hojoty tn enlduet fnlotnrolg `ld kv`ju`tonl tbkrkhyprndueolg uskuj `ld rkjo`hjk olnrf`tonl tn olnrf dkeosonl&
f`iolg ld f`l`gkfklt,
@ tnt`j n 7; pkr eklt n dkp`rtfklts fkt tbk Jkvkj 5 nr 4
rkquorkfklts nr fnlotnrolg ld kv`ju`tonl* wboeb fk`ls tb`t
tbky b`vk Fnlotnrolg # Kv`ju`tonl pnjoeoks nr r`fkwnris ol
pj`ek ld ofpjkfklt prnekssks ld prnekdurks nr enjjketolg*
f`l`golg `ld stnrolg d`t` tb`t suppnrt pkrnrf`lek
fnlotnrolg, Dkp`rtfklts pj`ekd tbk rkspnlsohojoty tn prnduek
gnnd qu`joty pkrnrf`lek olnrf`tonl wotb jolk f`l`gkrs*
r`tbkr tb`l `hdoe`tk tbos rkspnlsohojoty tn ` ekltr`j str`tkgoe
pj`llolg ulot, Bnwkvkr* tbk qu`joty n d`t` rkf`ols eb`jjklgk
nr f`ly dkp`rtfklts, Tbos os enlsostklt wotb tbk enlekrls
r`oskd hy tbk @udotnr&Gklkr`j nl tbk uskujlkss `ld rkjo`hojoty
n pkrnrf`lek olnrf`tonl prnduekd hy dkp`rtfklts,
Tbk ofpjoe`tonl n pnnr d`t` qu`joty os pnnr str`tkgoe `ld
npkr`tonl`j dkeosonl&f`iolg,
Ot `ppk`rs tb`t f`ly dkp`rtfklts b`vk ` eb`jjklgk
dostolguosbolg hktwkkl kv`ju`tonl `ld fnlotnrolg `ld
enlskqukltjy suhfottkd qu`rtkrjy fnlotnrolg rkpnrts `s
kvodklek nr enlduetolg kv`ju`tonls, Nljy 0? pkr eklt n
dkp`rtfklts pkrnrfkd `t Jkvkj 4 nl tbk fnlotnrolg `ldkv`ju`tonl st`ld`rd, Tbksk dkp`rtfklts sbnwkd kvodklek
n pj`llolg nr enlduetolg `t jk`st nlk kv`ju`tonl n ` f`anr
prngr`ffk, @s ` pnssohjk enlskquklek n tbk fosenlekptonl
n tbk dostoletonl hktwkkl fnlotnrolg `ld kv`ju`tonl*
-
7/29/2019 Full report: Management Performance Assessment Tool
22/48
8=
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
fnlotnrolg os ntkl pronrotoskd `t tbk kxpklsk n kv`ju`tonl
hntb ol tkrfs n erk`tolg dkp`rtfklt`j enfpktklek `ld
e`p`eoty s wkjj `s ofpjkfklt`tonl,
Kv`ju`tonls `rk lkekss`ry nr gnvkrlfklt tn dktkrfolk
wbktbkr nr lnt tbkor pnjoeoks `ld prngr`ffks `rk rkjkv`lt*
`ebokvolg tbk oltkldkd rksujts* ld hkolg dkjovkrkd keokltjy,
Tbk j`ei n kv`ju`tonl suggksts tb`t f`ly dkp`rtfklts `rk
`t rosi n ofpjkfkltolg pnjoeoks `ld prngr`ffks tb`t `rkolkeoklt* olkketovk nr lnt rkjkv`lt tn tbk lkkds nr prnhjkfs
tb`t tbkrk `rk oltkldkd tn `ddrkss, Tbk rkekltjy `pprnvkd
L`tonl`j Kv`ju`tonl ]njoey Cr`fkwnri os oltkldkd tn rkduek
tbos rosi,
Enfp`rosnl `ernss prnvoleks `ld l`tonl`j dkp`rtfklts
Eb`rt 4 sbnws tbk enfp`rosnl n tbk F]@T rksujts nr I]@
01 Utr`tkgoe F`l`gkfklt* nr tbk lolk prnvoleks `ld l`tonl`j
dkp`rtfklts, Lntk tb`t tbk rksujts n tbk oldovodu`j l`tonl`jdkp`rtfklts b`vk hkkl enlsnjod`tkd uldkr tbk bk`dolg LD,
Eb`rt 41 ]rnvoleo`j enfp`rosnl1 I]@ 0 & Utr`tkgoe F`l`gkfklt
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
LD KE CU G] IQL J] F] LE LW WE
F]@T 8=08.051 XU@ Tnt`j+ Dostrohutonl n cl`j senrks hy ]rnvolek nr I]@1
Utr`tkgoe F`l`gkfklt
+n
cUenrks
Lntfkktolg
st`tutnry
Xkquorkfklts
53+
40+
&05+
&0=+
0;+
;0+
&0;+
&02+
44+
;0+
&5+&5+
82+
;0+
&;+
&0;+
55+
42+
&07+
&8+
82+
;2+
&00+
&5+
8;+
47+
&0?+
&2+
00+
8;+
&5?+
&8;+
77+
02+
&;+
07+
;5+
&50+
Tbk Wkstkrl E`pk* Crkk Ut`tk `ld Fpuf`j`lg` wkrk tbk
tbrkk prnvoleks tb`t pkrnrfkd hkst ol I]@ 0 Utr`tkgoe
F`l`gkfklt* wbojk dkp`rtfklts ol tbk Lnrtb Wkst
prnvolek pkrnrfkd vkry pnnrjy ol str`tkgoe f`l`gkfklt
pr`etoeks, Covk prnvoleks pkrnrfkd hkttkr tb`l l`tonl`j
dkp`rtfklts ol str`tkgoe f`l`gkfklt* nl `vkr`gk,
Tbk F]@T rksujts nr tbk Wkstkrl E`pk* Crkk Ut`tk `ld
Fpuf`j`lg` wkrk vkry pnsotovk, Ol tbk Wkstkrl E`pk `ld
tbk Crkk Ut`tk ?; pkr eklt n dkp`rtfklts senrks wkrk `t
Jkvkj 5 `ld Jkvkj 4, Ukvklty&skvkl pkr eklt n Wkstkrl E`pk
dkp`rtfklts senrks wkrk `t Jkvkj 4* `s wkrk 44 pkr eklt n
Crkk Ut`tk dkp`rtfklts senrks, Fpuf`j lg` b`d 23 pkr eklt
n dkp`rtfklts senrks t Jkvkjs 5 nr 4, Twklty&kogbt pkr eklt
n Fpuf`j`lg` dkp`rtfklts senrks wkrk ssksskd t Jkvkj 4,
Ol Iw`Quju&L`t`j* 20 pkr eklt n ots dkp`rtfklts senrks wkrk
`t Jkvkj 5 nr 4,
Tbkrk os rnnf nr ofprnvkfklt ol str`tkgoe f`l`gkfklt
pr`etoeks ol tbk l`tonl`j dkp`rtfklts `ld ol tbk prnvoleks n
tbk Lnrtbkrl E`pk* G`utklg `ld Jofpnpn, @fnlg l`tonl`j
dkp`rtfklts* 77 pkr eklt n str`tkgoe f`l`gkfklt senrks
-
7/29/2019 Full report: Management Performance Assessment Tool
23/48
80
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
fkt tbk Jkvkj 5 nr 4 st`ld`rds nr str`tkgoe f`l`gkfklt*
wotb 53 pkr eklt n dkp`rtfklts senrks `t Jkvkj 4, Tbk
rksujts nr tbk Lnrtbkrl E`pk wkrk sofoj`r tn tbnsk n l`tonl`j
dkp`rtfklts, @jtbnugb tbk rksujts n G`utklg wkrk pnsotovk*
tbky e`l hk ofprnvkd hy neusolg nl `ddrkssolg tbk spkeoe
eb`jjklgks n tbk oldovodu`j dkp`rtfklts tb`t dod lnt fkkt
tbk jkg`j.rkguj`tnry rkquorkfklts nr str`tkgoe f`l`gkfklt,
Ol Jofpnpn* 7= pkr eklt n dkp`rtfklts senrks wkrk `t Jkvkj5 nr 4, Wotb ` neuskd ofprnvkfklt pj`l* `jj dkp`rtfklts
ol Jofpnpn sbnujd hk `hjk tn fkkt tbk jkg`j.rkguj`tnry
rkquorkfklts nr str`tkgoe f`l`gkfklt, Ofprnvkfklt os `jsn
lkkdkd ol tbk K`stkrl E`pk wbkrk 50 pkr eklt n dkp`rtfklts
dod lnt fkkt tbk jkg`j.rkguj`tnry rkquorkfklts nr str`tkgoe
f`l`gkfklt,
Lnrtb Wkst sbnujd hk e`usk nr enlekrl s nljy 53 pkr eklt n
dkp`rtfklts senrks ol tbos prnvolek wkrk t Jkvkj 5 nr Jkvkj 4,
5,8,8 I]@ 81 Gnvkrl`lek `ld @eenult`hojoty
Iky ]krnrf`lek @rk` 81 Gnvkrl`lek `ld @eenult`hojoty
neusks nl ` skjket lufhkr n f`l`gkfklt pr`etoeks tb`t
uldkrpol gnnd gnvkrl`lek `ld prnfntk `eenult`hojoty ol
puhjoe dfolostr`tonl, Kketovk gnvkrl`lek ld eenult`hojoty
`rk lkekss`ry tn klsurk tb`t `dkqu`tk ebkeis `ld h`j`leks
`rk ol pj`ek tn folofosk fosf`l`gkfklt `ld enrruptonl
`ld `jsn ofprnvk keokleoks ol dkjovkry n skrvoeks, Tbos
`rk` prnfntks tbk v`juk `dd n nvkrsogbt strueturks `s wkjj
`s klenur`golg tb`t tbk jk`dkrsbop ol dkp`rtfklts `etovkjy
rkspnld tn tbkor rkenffkld`tonls ld ldolgs,
Tbk Iky ]krnrf`lek @rk` envkrs tbk njjnwolg st`ld`rds ol
F]@T1
Ukrvoek dkjovkry ofprnvkfklt fkeb`losfs
Culetonl`joty n f`l`gkfklt strueturks
@sskssfklt n `eenult`hojoty fkeb`losfs "@udot
Enffottkks/
@sskssfklt n pnjoeoks ld systkfs tn klsurk prnkssonl`j
ktboes
Cr`ud prkvkltonl
@sskssfklt n oltkrl`j `udot rr`lgkfklts
@sskssfklt n rosi f`l`gkfklt rr`lgkfklts
@pprnvkd Kxkeutovk @utbnroty `ld Bk`d n Dkp`rtfklt
dkjkg`tonls ol tkrfs n tbk ]uhjoe Ukrvoek @et `ld ]uhjoe
Ukrvoek Xkguj`tonls
@pprnvkd Bk`d n Dkp`rtfklt dkjkg`tonls ol tkrfs n
tbk ]CF@
Enrpnr`tk gnvkrl`lek n OET "lnt olejudkd ol l`j rksujts/
Enfpjo`lek wotb ]@A@ "lnt olejudkd ol l`j rksujts/
Eb`rt ; sbnws tbk enfholkd rksujts n l`tonl`j ld prnvoleo`j
dkp`rtfklts nr Gnvkrl`lek `ld @eenult`hojoty* hy F]@T
st`ld`rds,
-
7/29/2019 Full report: Management Performance Assessment Tool
24/48
88
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Eb`rt ;1 F]@T 8=08.05 Xksujts I]@ 81 Gnvkrl`lek ld @eenult`hojoty "XU@ tnt`j/
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
8,0,0 Ukrv
dkj ofpr
fkeb
8,8,0 Fgt
Utrueturk
8,5,8
@eenult
"@udot/
Enff/
8,4,0 ]rn
Ktboes
8,4,8
Cr`ud
]rkv
8,;,0
Oltkrl`j
@udot
8,3,0 Xosi
Fgt
8,7,0
Dkjkgs
]U@
8,7,8
Dkjkgs
]CF@
F]@T 8=08.051 XU@ Tnt`j+ Dostrohutonl n cl`j senrks pkr pkrnrf`lek st`ld`rd ol I]@1
Gnvkrl`lek `ld `eenult`hojoty
+n
cUenrks
Lntfkktolg
st`tutnry
Xkquorkfklts
8+
02+
&50+
&4?+
87+
0?+
&05+
&40+
8=+
5?+
&0?+
&88+
4+
8=+
&83+
&;=+
07+
0?+
&57+
&87+
05+
84+
&87+
&53+
0?+
5;+
&0;+
&5=+
80+
0?+
&4=+
&80+
05+
54+
&07+
&53+
Tbk nvkrwbkjfolg f`anroty n dkp`rtfklts dod lnt fkkt
tbk jkg`j rkquorkfklts nr skrvoek dkjovkry ofprnvkfklt
`ld prnfntolg prnkssonl`j ktboes, Ntbkr `rk`s n enlekrl
`rk r`ud prkvkltonl* oltkrl`j `udot `rr`lgkfklts `ld rosi
f`l`gkfklt,
Ukrvoek dkjovkry ofprnvkfklt fkeb`losfs
"Ut`ld`rd 8,0,0/
@jj dkp`rtfklts* orrkspketovk n tbk l`turk n tbkor uletonls*
`rk rkquorkd hy tbk puhjoe skrvoek rkguj`tonls tn b`vk `l
`pprnvkd skrvoek dkjovkry eb`rtkr* `dbkrk tn tbkor puhjosbkd
skrvoek dkjovkry st`ld`rds* `ld skrvoek dkjovkry ofprnvkfklt
pj`ls, Bnwkvkr* 4? pkr eklt n dkp`rtfklts dod lnt b`vk
` skrvoek dkjovkry eb`rtkr nr skrvoek st`ld`rds, @ urtbkr 50
pkr eklt n dkp`rtfklts p`rto`jjy fkt tbk jkg`j.rkguj`tnry
rkquorkfklts, Unfk n tbksk dkp`rtfklts b`d dr`t skrvoek
eb`rtkrs `ld st`ld`rds* wbojk ntbkrs b`d `pprnvkd eb`rtkrs
`ld st`ld`rds* hut dod lnt dospj`y tbkf nr dod lnt b`vk skrvoek
dkjovkry ofprnvkfklt pj`ls, Nljy 8= pkr eklt n dkp`rtfklts
fkt tbk jkg`j.rkguj`tnry rkquorkfklts nr skrvoek dkjovkry
ofprnvkfklt, Tbos os ` tkrrohjk oldoetfklt n f`l`gkfklts
enffotfklt tn skrvoek dkjovkry ofprnvkfklt, Nljy 8 pkr
eklt n dkp`rtfklts `rk fnlotnrolg tbkor enfpjo`lek tn tbkor
nwl skrvoek dkjovkry st`ld`rds `ld usolg tbk olnrf`tonl
tn ofprnvk tbkor husolkss prnekssks `ld tbk qu`joty n tbkor
skrvoek dkjovkry tn tbkor ejoklts, Tbos ldolg `jsn gnks ` jnlg
w`y tn kxpj`ol wby tbkrk `rk nl&gnolg prnhjkfs wotb tbk
qu`joty n skrvoek dkjovkry ol f`ly p`rts n tbk puhjoe skrvoek,
Ot hke`fk ejk`r rnf tbk kvodklek rkvokwkd durolg tbk
fndkr`tonl prnekss tb`t ` lufhkr n dkp`rtfklts dod lnt
uldkrst`ld tbk pnjoey rkquorkfklts nr skrvoek st`ld`rds ld
skrvoek dkjovkry ofprnvkfklt, Tbky hkjokvkd tb`t tbksk nljy`ppjokd tn dkp`rtfklts tb`t dkjovkr skrvoeks dorketjy tn tbk
puhjoe* nr kx`fpjk* Bnfk @`ors, Dkp`rtfklts tb`t prnvodk
skrvoeks tn ntbkr dkp`rtfklts ntkl dn lnt enlsodkr tbksk
dkp`rtfklts `s skrvoek rkeopoklts nr ejoklts, Dkp`rtfklts
-
7/29/2019 Full report: Management Performance Assessment Tool
25/48
85
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
`jsn dn lnt enlsodkr ot lkekss`ry tn dkvkjnp st`ld`rds nr
skrvoeks rkldkrkd tn oltkrl`j dkp`rtfklt`j ejoklts, Tbos
l`rrnw oltkrprkt`tonl n skrvoek dkjovkry os lnt uskuj nr tbk
puhjoe skrvoek, [lots tb`t dkjovkr oltkrl`j skrvoeks* nr kx`fpjk*
rkeruotfklt* b`vk ` sogloe`lt ofp`et nl ` dkp`rtfklts
pkrnrf`lek* `s dn dkp`rtfklts tb`t prnvodk skrvoeks tn
ntbkr dkp`rtfklts, Tbk dkvkjnpfklt n ` skrvoek&nrokltkd
eujturk ol tbk puhjoe skrvoek rkquorks hrn`dkr uldkrst`ldolgn skrvoek dkjovkry tb`l tb`t rkcketkd hy f`ly dkp`rtfklts ol
tbos F]@T `sskssfklt,
Tbk gklkr`jjy pnnr pkrnrf`lek n dkp`rtfklts ol rkj`tonl
tn tbos st`ld`rd sbnujd hk ` e`usk nr enlekrl nr tbk D]U@*
wboeb os tbk eustndo`l n tbk ]uhjoe Ukrvoek Xkguj`tonls wboeb
envkr skrvoek dkjovkry ofprnvkfklt, D]U@ lkkds tn e`rry nut
` tbnrnugb kv`ju`tonl n tbk rk`snls nr tbk wodksprk`d lnl&
enfpjo`lek wotb tbk skrvoek dkjovkry ofprnvkfklt rkguj`tonls
`ld tbk rk`snls wby sn kw dkp`rtfklts rk fnlotnrolg tbkor
enfpjo`lek wotb tbkor nwl skrvoek dkjovkry st`ld`rds,
Culetonl`joty n f`l`gkfklt strueturks
"Ut`ld`rd 8,8,0/
Cnrf`j tkrfs n rkkrklek nr f`l`gkfklt strueturks `rk
ofpnrt`lt ol tb`t tbky dklk rnjks `ld rkspnlsohojotoks `ld
tbk kxtklt n dkeosonl&f`iolg `utbnroty n tbksk strueturks,
Gnvkrlfklt dkp`rtfklts typoe`jjy b`vk skvkr`j f`l`gkfklt
strueturks* nr kx`fpjk* KREN ld F@LEN, Bnjdolg fkktolgs
`s sebkdujkd bkjps tn huojd ` rbytbf n f`l`gkfklt `ld
nrdkr ol dkp`rtfklts,
43 pkr eklt n dkp`rtfklts fkt tbk rkquorkfklts nr
f`l`gkfklt strueturks* `ld n tbksk 87 pkr eklt wkrk
`ssksskd `t Jkvkj 4, Ol `ddotonl tn b`volg nrf`j tkrfs
n rkkrklek nr tbkor strueturks `ld bnjdolg sebkdujkd
fkktolgs* tbksk dkp`rtfklts dkfnlstr`tkd tb`t tbky tnni
dkeosonls* dneufkltkd tbksk `ld njjnwkd tbrnugb nl tbkf,
Tbkor sklonr f`l`gkfklt fkktolgs neusskd nl tbk str`tkgoe
pronrotoks n tbk dkp`rtfklt `ld tbk enffotfklts f`dk ol
tbkor @llu`j ]krnrf`lek ]j`l, Unfk dkp`rtfklts kvkl
wklt urtbkr hy doseussolg `ld `jjne`tolg rkspnlsohojotoks nr
oltkrgnvkrlfklt`j pronrotoks `ld rksnjutonls kf`l`tolg rnfkxtkrl`j strueturks sueb `s Ejustkrs* CNU@D `ld Nutenfk
Ofpjkfklt`tonl Cnrufs,
Cnr tbnsk dkp`rtfklts wboeb senrkd hkjnw jkvkj 5*
f`l`gkfklt strueturks npkr`tk ol l `d bne f`llkr* wotbnut
nrf`j tkrfs n rkkrklek `ld.nr sebkdujkd fkktolgs, Tbos
w`s tbk e`sk ol tbk 40 pkr eklt n dkp`rtfklts `ssksskd `t
Jkvkj 0 `ld tbk 05 pkr eklt n dkp`rtfklts `ssksskd `t Jkvkj
8, Dkp`rtfklts tb`t npkr`tk ol `l `d bne f`llkr `rk jkss
joikjy tn f`ik wkjj&olnrfkd dkeosonls s dkeosonls tkld tn hk
f`dk nl tbk rul,
@sskssfklt n `eenult`hojoty fkeb`losfs"@udot Enffottkks/ "Ut`ld`rd 8,5,8/
@udot Enffottkks `rk kst`hjosbkd tn pj`y `l nvkrsogbt
rnjk nr tbk systkf n oltkrl`j enltrnjs* rosi f`l`gkfklt
`ld gnvkrl`lek wotbol dkp`rtfklts, Tbk v`juk&`dd n
tbos enffottkk os tn kv`ju`tk tbk nrg`los`tonl `ld prnvodk
kkdh`ei nl ` enltolunus h`sos wotb rkg`rd tn wbktbkr tbk
dkp`rtfklts rk hjk tn ebokvk tbkor skt gn`js ld nhaketovks
ol `l kketovk `ld kenlnfoe`j f`llkr, Ot os bnwkvkr
tbk rkspnlsohojoty n f`l`gkfklt* `s p`rt n enltolunus
ofprnvkfklt* tn prn`etovkjy `et upnl rkenffkld tonls tb`tkf`l`tk rnf tbk @udot Enffottkk,
Tbk f`anroty n dkp`rtfklts b`d `udot enffottkks ol
pj`ek tb`t wkrk enlstotutkd `eenrdolg tn L`tonl`j Trk`sury
rkquorkfklts, Ol 5? pkr eklt n dkp`rtfklts "Jkvkj 5/* `udot
enffottkks uletonlkd nl tbk h`sos n `l `udot eb`rtkr `ld
fkt `s sebkdujkd, Lolktkkl pkr eklt n dkp`rtfklts wkrk
`ssksskd `t Jkvkj 4 `s tbky dkfnlstr`tkd tb`t tbkor `udot
enffottkks rkvokwkd f`l`gkfklt rkspnlsks tn udot ossuks*
`ld rkpnrtkd nl tbksk* nr tb`t tbk `udot enffottkks b`d
pnsotovk kkdh`ei nl tbkor uletonlolg rnf st`ikbnjdkrs, Ot os
bnwkvkr n enlekrl tb`t 40 pkr eklt n dkp`rtfklts dod lnt
fkkt tbk jkg`j.rkguj tnry rkquorkfklts nr @udot Enffottkks,
Tbos b`s ofpjoe`tonls nr oltkrl`j enltrnjs* rosi f`l`gkfklt
`ld gnvkrl`lek wotbol dkp`rtfklts,
@sskssfklt n pnjoeoks `ld systkfs tn klsurk
prnkssonl`j ktboes "Ut`ld`rd 8,4,0/
Tbos st`ld`rd neusks nl bnw dkp`rtfklts enffuloe`tk ld
prnvodk tr`ololg nl tbk endk n enlduet tn lkw kfpjnykks
`s wkjj `s tbk kxostolg st` ol klsurolg tb`t tbk v`juks `ld
proleopjks gnvkrlolg puhjoe `dfolostr`tonl `rk enltolunusjy
upbkjd, Tbos `rk` `jsn olejudks tbk rkquorkfklt nr sklonr
f`l`gkrs tn dosejnsk tbkor l`leo`j oltkrksts ol jolk wotb tbk
Col`leo`j Dosejnsurk Cr`fkwnri,
Twklty pkr eklt n dkp`rtfklts wkrk `ssksskd `t Jkvkj 5
-
7/29/2019 Full report: Management Performance Assessment Tool
26/48
84
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
tbky prn`etovkjy prnfntkd tbk endk n enlduet wotb tbkor
kfpjnykks `ld klsurkd tb`t `jj UFU l`leo`j dosejnsurks
wkrk suhfottkd tn tbk ]uhjoe Ukrvoek Enffossonl nl tofk,
Tbksk dkp`rtfklts jsn tnni doseopjol`ry etonl g`olst sklonr
f`l`gkrs wbn `ojkd tn suhfot tbkor l`leo`j dosejnsurks, Tbk
4 pkr eklt n dkp`rtfklts `ssksskd `t Jkvkj 4 wklt tbk kxtr`
stkp `ld `l`jyskd l`leo`j dosejnsurks tn odkltoy pntklto`j
enlcoets n oltkrkst `ld t`ik `etonl tn `ddrkss tbksk,Ukvklty&sox pkr eklt n dkp`rtfklts dod lnt fkkt tbk jkg`j.
rkguj`tnry rkquorkfklts nr klsurolg prnkssonl`j ktboes, Coty
pkr eklt n dkp`rtfklts wkrk `ssksskd `t Jkvkj 0 tbky b`d
ln fkeb`losfs ol pj`ek nr enffuloe`tolg nr prnvodolg
tbk endk n enlduet tn tbkor kfpjnykks* nr tbky b`d kwkr
tb`l 7; pkr eklt n tbkor sklonr f`l`gkrs jolg tbkor l`leo`j
dosejnsurks nl tofk,
Wbojk gnvkrlfklt b`s f`dk ` strnlg enffotfklt tn
enfh`tolg enrruptonl `ld fosenlduet ol tbk puhjoe skrvoek*
tb`t sn f`ly dkp`rtfklts dod lnt fkkt tbk st`ld`rds nr
klsurolg prnkssonl`j ktboes os e`usk nr enlekrl,
Cr`ud prkvkltonl "Ut`ld`rd 8,4,8/
Tbos st`ld`rd dk`js wotb tbk kxtklt tn wboeb dkp`rtfklts
b`vk put ol pj`ek fkeb`losfs nr prkvkltolg* dktketolg `ld
rksnjvolg r`udujklt `etovotoks, Cr`udujklt `etovotoks b`vk `
hk`rolg nl dkjovkry n skrvoeks* fosusk n puhjoe rksnureks*
`ld lkg`tovkjy ofp`et nl tbk rkput`tonl n dkp`rtfklts `s
wkjj `s tbk enldklek n eotozkls `s rkeopoklts n skrvoeks,
Tborty&sox pkr eklt n dkp`rtfklts fkt tbk jkg`j.rkguj`tnry
rkquorkfklts nr r`ud prkvkltonl, Tbk 0? pkr eklt n
dkp`rtfklts `ssksskd `t Jkvkj 5 b`d `pprnvkd r`ud
prkvkltonl pj`ls* wbostjkhjnwolg pnjoeoks `ld f`l`gkd tn
prnvodk kkdh`ei tn tbk ]uhjoe Ukrvoek Enffossonl nl e`sks
rkkrrkd rnf tbk @lto&Enrruptonl Bntjolk, Ukvkltkkl pkr
eklt n dkp`rtfklt wkrk nuld tn hk npkr`tolg `t Jkvkj 4
tbky sbnwkd kvodklek n t`iolg doseopjol`ry `etonl `ld.
nr olstotutkd erofol`j nr eovoj prnekkdolgs wbkrk r`ud `ld
enrruptonl neeurrkd,
Tbkrk wkrk f`ly dkp`rtfklts "34 pkr eklt/ tb`t dod lnt
fkkt tbk jkg`j.rkguj`tnry rkquorkfklts nr prkvkltolg r`ud`ld enrruptonl, Twklty&skvkl pkr eklt dod lnt b`vk ` r`ud
prkvkltonl pj`l* kvkl ol dr`t nrf, Tbksk dkp`rtfklts
npkr`tk wotbnut ` enlseonus knrt tn prkvklt r`ud `ld
enrruptonl* `ld wotbnut str`tkgoks tn rnnt nut enrruptonl o ot
kxosts, Tborty&skvkl pkr eklt n dkp`rtfklts wkrk `ssksskd
`t Jkvkj 8 tbksk wkrk dkp`rtfklts tb`t b`d ` dr`t r`ud
prkvkltonl pj`l tb`t w`s `w`otolg `pprnv`j, Tbk Jkvkj 8
e`tkgnry `jsn enlt`olkd dkp`rtfklts wotb `pprnvkd r`ud
prkvkltonl pj`ls* hut wotbnut wbostjk&hjnwolg pnjoey ld.nr
wboeb `ojkd tn govk kkdh`ei tn tbk ]uhjoe Ukrvoek Enffossonl
nl rkkrrkd e`sks rnf tbk @lto&Enrruptonl Bntjolk,
Tbk bogb jkvkj n lnl&enfpjo`lek hy dkp`rtfklts ol tbk`rk`s n oltkrl`j udot ld rosi f`l`gkfklt jsn wk`ikls tbk
gbt `g`olst r`ud* enrruptonl `ld w`st`gk n puhjoe ulds,
Ot os oleufhklt upnl @eenultolg Nekrs tn dkfnlstr`tk
strnlg jk`dkrsbop ol strklgtbklolg gnvkrl`lek `rr`lgkfklts
tbrnugb tbk `ppjoe`tonl n kketovk* keoklt `ld tr`lsp`rklt
systkfs n l`leo`j ld rosi f`l`gkfklt ld oltkrl`j enltrnjs
`s stopuj`tkd ol tbk ]CF@,
@sskssfklt n oltkrl`j `udot `rr`lgkfklts
"Ut`ld`rd 8,;,0/Tbk e`p`eoty ld e`p`hojoty n Oltkrl`j @udot ulots tn doseb`rgk
tbkor nvkrsogbt uletonl rk povnt`j nr ssur`lek ld prnvodolg
`dvosnry skrvoeks nl oltkrl`j enltrnj* rosi f`l`gkfklt `ld
enrpnr`tk gnvkrl`lek wotbol dkp`rtfklts, Curtbkrfnrk* ot
os oleufhklt upnl f`l`gkfklt tn `et nl rkenffkld`tonls
rnf Oltkrl`j @udot,
Uoxty&nlk pkr eklt n dkp`rtfklts dod lnt fkkt tbk jkg`j.
rkguj`tnry rkquorkfklts nr Oltkrl`j @udot "Jkvkj 0 `ld Jkvkj
8/, N tbksk dkp`rtfklts* 4= pkr eklt p`rto`jjy fkt tbk jkg`j.
rkguj`tnry rkquorkfklts nr Oltkrl`j @udot "Jkvkj 8/, Tbksk
dkp`rtfklts b`d suot`hjy qu`jokd neo`js* nr e`rrokd nut tbk
oltkrl`j `udot uletonl tbrnugb ` sb`rkd skrvoek nr snureolg
`rr`lgkfklt, Bnwkvkr* tbky dod lnt suhaket tbkor oltkrl`j
`udot uletonl tn l kxtkrl`j qu`joty rkvokw kvkry vk yk`rs* s
os rkquorkd hy tbk Olstotutk n Oltkrl`j @udotnrs,
Lolktkkl pkr eklt n dkp`rtfklts wkrk `ssksskd `t Jkvkj
5 tbky b`d suot`hjy qu`jokd oltkrl`j `udot e`p`eoty* `l
`pprnvkd tbrkk yk`r str`tkgoe oltkrl`j udot pj`l `ld rnjjolg
`llu`j pj`l* tbk oltkrl`j `udot ulot npkr`tkd nl tbk h`sos n
` eb`rtkr `ld gklkr`jjy enfpjokd wotb tbk st`ld`rds n tbk
Olstotutk n Oltkrl`j @udotnrs, Tbk 80 pkr eklt n dkp`rtfklts`ssksskd t Jkvkj 4 dkfnlstr`tkd tb`t f`l`gkfklt etkd nl
tbk rkenffkld`tonls kf`l`tolg rnf oltkrl`j `udot rkpnrts
`ld njjnwkd up nl `etonls t`ikl,
-
7/29/2019 Full report: Management Performance Assessment Tool
27/48
8;
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
@ wkjj&uletonlolg oltkrl`j `udot ulot os kssklto`j nr dktketolg
ossuks `ld rosis k`rjy `ld hrolgolg tbkf tn tbk `ttkltonl
n f`l`gkfklt, Tbos e`l folofosk tbk lufhkr n ossuks
tb`t ld tbkor w`y oltn tbk @udotnr&Gklkr`js rkpnrt, Wk`i
oltkrl`j enltrnjs wotbol dkp`rtfklts b`vk hkkl odkltokd hy
tbk @udotnr Gklkr`j `s nlk n tbk f`anr `etnrs jk`dolg tn
pnnr `udot nutenfks `ld tbk rnjk n ` strnlg oltkrl`j `udot
ol `jjkvo`tolg tbos prnhjkf os erueo`j, Ot os kqu`jjy ofpnrt`lt nrf`l`gkfklt tn govk tbk ldolgs n oltkrl`j `udot uletonls
tbk lkekss`ry `ttkltonl, F`l`gkfklt lkkds tn skk oltkrl`j
`udot `s ` p`rtlkr ol tbk qukst tn kltrkleb gnnd gnvkrl`lek
ol dkp`rtfklts,
@sskssfklt n rosi f`l`gkfklt `rr`lgkfklts
"Ut`ld`rd 8,3,0/
Gnvkrlfklt dkp`rtfklts* joik `ly nrg`los`tonl* `ek `
v`rokty n oltkrl`j `ld kxtkrl`j rosis* nr kx`fpjk* npkr`tonl`j
rosis* l`leo`j rosis* `ld rkput`tonl`j rosis, Ot os kssklto`j tb`tdkp`rtfklts `rk prn`etovkjy odkltoyolg* `sskssolg* f`l`golg
`ld rkpnrtolg nl rosis tn klb`lek tbkor nrg`los`tonl`j
pkrnrf`lek, Xosi f`l`gkfklt os `jsn ekltr`j tn gnnd
enrpnr`tk gnvkrl`lek,
Tborty&sox pkr eklt n dkp`rtfklts fkt tbk jkg`j.rkguj`tnry
rkquorkfklts nr rosi f`l`gkfklt, Tbky b`d tbk h`soe
rosi f`l`gkfklt kjkfklts ol pj`ek `ld e`rrokd nut tbk
rosi f`l`gkfklt uletonl ol `eenrd`lek wotb tbk Xosi
F`l`gkfklt Cr`fkwnri n tbk Nek n tbk @eenult`lt&
Gklkr`j, 05 pkr eklt n dkp`rtfklts wkrk npkr`tolg `t Jkvkj
4 tbky dkfnlstr`tkd f`l`gkfklt `etonl tn `ddrkss tbk
rosis* ld tb`t tbksk etonls wkrk enffklsur`tk wotb tbk rosis
odkltokd,
Uoxty&tbrkk pkr eklt n dkp`rtfklts dod lnt fkkt tbk jkg`j.
rkguj`tnry rkquorkfklts nr rosi f`l`gkfklt, N tbksk* 53
pkr eklt wkrk `t Jkvkj 0 tbky b`d lnt enlduetkd ` rosi
`sskssfklt* nr ej`ofkd tbky dod hut enujd lnt suhst`lto`tk
tbkor ej`ofs,
Tbksk ldolgs sbnw tb`t tbk eujturk n rosi f`l`gkfklt b`s
lnt ykt t`ikl rnnt wotbol f`ly dkp`rtfklts `ld pnrtr`ys `
j`ei n uldkrst`ldolg ld pprkeo`tonl n ots ofpnrt`lek,
@pprnvkd Kxkeutovk @utbnroty `ld dkjkg`tonls ol
tkrfs n tbk ]uhjoe Ukrvoek @et "]U@/ `ld ]uhjoe
Ukrvoek Xkguj`tonls "Ut`ld`rd 8,7,0/
Tbos st`ld`rd envkrs bnw Kxkeutovk @utbnrotoks dkjkg`tk
dkeosonl f`iolg `utbnroty nr tbkor ]U@ pnwkrs tn v`ronus
jkvkjs ol tbkor dkp`rtfklts, Tbk st`ld`rd rkquorks tb`t tbk
dkjkg`tkd uletonls hk ejk`r* wotb enldotonls `ld hk soglkd
n nl k`eb `ssoglkd dkjkg`tonl tn folofosk tbk rosis,
Dkp`rtfklts fust b`vk `pprnpro`tk dkjkg`tonls ol pj`ek sn
tb`t tbky e`l npkr`tk keokltjy `ld ol enfpjo`lek wotb tbk
]uhjoe Ukrvoek @et `ld ]uhjoe Ukrvoek Xkguj`tonls, Tbk D]U@
ossukd r`fkwnri tn guodk dkp`rtfklts ol tbkor dkjkg`tonls,
@eenrdolg tn tbk `hnvk fkltonlkd r`fkwnri dkjkg`tonls n
pnwkr b`vk snfk n tbk njjnwolg dv`lt`gks1
Tbk wnrijn`d n K@s* BNDs `ld ntbkr f`l`gkrs `rk
rkduekd * kl`hjolg tbkf tn dkvntk fnrk `ttkltonl tn
str`tkgoe ossuks9
Tbk spkkd* qu`joty `ld ckxohojoty n dkeosonl&f`iolg
ofprnvks hke`usk tbk dkeosonls `rk ejnskr tn tbk wnri `t
b`ld ld tofk dnks lnt b`vk tn hk jjne`tkd nr rkkrrolg
tbk f`ttkr tn ` bogbkr `utbnroty9
Ofprnvkd oloto`tovk `ld anh s`tos`etonl `fnlgst foddjk
`ld aulonr jkvkj f`l`gkrs s tbky rk f`dk tn kkj p`rt n
tbk knrt tn f`l`gk tbk dkp`rtfklt ld hkolg prkp`rkd
tn ssufk grk`tkr rkspnlsohojotoks9
Kfpjnykks `rk klenur`gkd tn kxkreosk audgkfklt `ld
`eekpt rkspnlsohojoty* wboeb `dds tn tbkor skj&enldklek
`ld wojjolglkss tn t`ik oloto`tovk9
E`p`eoty dkvkjnpfklt n suppnrt skrvoeks pr`etotonlkrs
`ld jolk neo`js9 `ld
Huojdolg olstotutonl`j fkfnry `t v`ronus jkvkjs ol tbk
dkp`rtfklt,
Cnrty&skvkl pkr eklt n dkp`rtfklts fkt tbk jkg`j.rkguj`tnry
rkquorkfklts nr puhjoe `dfolostr`tonl dkjkg`tonls, Tborty&
nur pkr eklt n dkp`rtfklts b`d dkjkg`tonls ol pj`ek tb`t
wkrk enfpjo`lt wotb tbk ]uhjoe Ukrvoek `ld ]uhjoe Ukrvoek
Xkguj`tonls `ld enlsostklt wotb tbk D]U@ r`fkwnri "Jkvkj
5/, Tbortkkl pkr eklt n dkp`rtfklts wkrk `ssksskd `t Jkvkj 4,
Tbksk dkp`rtfklts* ol `ddotonl tn tbk folofuf rkquorkfklts
n tbk D]U@ dkjkg`tonls r`fkwnri* dkfnlstr`tkd kketovk
usk n dkjkg`tonls tn pprnpro`tk jkvkjs ol tbk nrg`los`tonl ld
tn rkgonl`j neks, Tborty&sox pkr eklt n dkp`rtfklts dn lnt
-
7/29/2019 Full report: Management Performance Assessment Tool
28/48
83
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
prnvodk kvodklek n b`volg ly dkjkg`tonls ol pj`ek "Jkvkj 0/,
Ukvkltkkl pkr eklt n dkp`rtfklts dkjkg`tonls dod lnt
enfpjy wotb tbk ]uhjoe Ukrvoek @et `ld ]uhjoe Ukrvoek
Xkguj`tonls "Jkvkj 8/, Ol tbk e`sk n nlk prnvolek "Lnrtbkrl
E`pk/ ln Kxkeutovk @utbnrotoks b`d dkjkg`tkd pnwkrs tn
tbkor Bk`ds n Dkp`rtfklt `s `jj dkjkg`tonls b`d hkkl
wotbdr`wl hy tbk Nek n tbk ]rkfokr, @ enffnl prnhjkf
wotb dkjkg`tonls w`s tb`t dkp`rtfklts dod lnt dneufklt tbkdkjkg`tonls nr e`pturk tbkf ol ` dkjkg`tonls rkgostkr* `ld tbk
enldotonls n tbk dkjkg`tonl wkrk lnt jw`ys spkeokd, Ntbkr
eb`jjklgks rkj`tkd tn dkjkg`tonls lnt hkolg soglkd n hy hntb
tbk Kxkeutovk @utbnroty `ld tbk @eenultolg Nekr f`iolg
sueb dkjkg`tonls lnt jkg`jjy holdolg, Unfk dkjkg`tonls `s
soglkd hy prkdkekssnrs wkrk ol nrfkr l`fks n dkp`rtfklts
`ld tbky wkrk lnt rkvokwkd,
Hy lnt dkjkg`tolg `utbnroty tn tbk `pprnpro`tk jkvkjs*
dkp`rtfklts kxpkroklek dkj`ys ol dkeosonl&f`iolg `s
dkeosonl&f`iolg hkenfks nvkr&ekltr`joskd, Tbk `hsklek n
dkjkg`tonls kspkeo`jjy n tbnsk f`ttkrs pkrt`ololg tn buf`l
rksnureks b`s f`anr ofp`et nl dkp`rtfklts hojoty tn rkeruot
`ld jj v`e`leoks,
@pprnvkd Bk`d n Dkp`rtfklt dkjkg`tonls ol tkrfs n tbk
]CF@ "Ut`ld`rd 8,7,8/
Tbk rksujts nr dkjkg`tonls ol tkrfs n tbk ]CF@ wkrk f`rgol`jjy
hkttkr tb`l tbk rksujts nr ]U@ dkjkg`tonls, Coty&nur pkr eklt
n dkp`rtfklts fkt tbk jkg`j.rkguj`tnry rkquorkfklts nr
dkjkg`tonls nr l`leo`j `dfolostr`tonl "Jkvkj 5 nr Jkvkj 4/,
Tborty&vk pkr eklt wkrk ssksskd t Jkvkj 5 tbky b`d l`leo`j
dkjkg`tonls ol pj`ek tb`t wkrk `joglkd tn Trk`sury guodkjolks
`ld tbk `pprnvkd dkp`rtfklt`j strueturk, Tbkor dkjkg`tonls
rkgostkr w`s `pprnvkd `ld tbkrk w`s kvodklek n dkjkg`tonl
rnf tbk @eenultolg Nekr tn tbk Ebok Col`leo`j Nekr ldtn ntbkr neo`js, Lolktkkl pkr eklt n dkp`rtfklts fkt tbk
st`ld`rds `t Jkvkj 4, Tbksk dkp`rtfklts dkfnlstr`tkd tb`t
dkjkg`tonls wkrk f`dk t tbk pprnpro`tk jkvkj,
Cnrty&vk pkr eklt n dkp`rtfklts dod lnt b`vk dkjkg`tonls
ol pj`ek nr tbkor dkjkg`tonls wkrk lnt `joglkd tn Trk`sury
guodkjolks "Jkvkj 0 `ld Jkvkj 8/, Dkp`rtfklts tb`t b`vk
lnt kketovkjy dkjkg`tkd rul tbk rosi n dkj`ys ol l`leo`j
`dfolostr`tonl "nr kx`fpjk* prnekssolg n p`yfklts wotbol
tbk prkserohkd 5= d`ys/ `s ` rksujt n nvkr&ekltr`joskd
dkeosonl&f`iolg, Tbkrk os `jsn tbk rosi n dkjkg`tolg `t tnn
jnw ` jkvkj* govolg neo`js l`leo`j rkspnlsohojoty tb`t os lnt
enffklsur`tk wotb tbkor pnsotonl ld enfpktkleoks,
Enfp`rosnl `ernss prnvoleks `ld l`tonl`j dkp`rtfklts
Eb`rt 3 sbnws tbk enfp`rosnl n tbk F]@T rksujts nr I]@
81 Gnvkrl`lek `ld @eenult`hojoty* nr tbk lolk prnvoleks `ld
l`tonl`j dkp`rtfklts,
-
7/29/2019 Full report: Management Performance Assessment Tool
29/48
87
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Eb`rt 31 ]rnvoleo`j enfp`rosnl I]@ 81 Gnvkrl`lek `ld @eenult`hojoty
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
LD KE CU G] IQL J] F] LE LW WE
F]@T 8=08.051 XU@ Tnt`j+ Dostrohutonl n cl`j senrks hy ]rnvolek nr I]@1
Gnvkrl`lek `ld @eenult`hojoty
+n
cUenrks
Lntfkktolg
st`tutnry
Xkquorkfklts
07+
88+
&84+
&57+
2+08+
&80+
&;?+
0=+
4=+
&45+
&7+
3+
8=+
&;;+
&0?+
4+
0?+
&57+
&4=+
8;+
5?+
&0?+
&04+
7+
85+
&87+
&45+
0=+
0?+
&5=+
&48+
53+
57+
&2+
8;+
8?+
&85+
&85+
&0?+
Tbk Wkstkrl E`pk* Fpuf`j`lg`* Jofpnpn `ld tbk
Crkk Ut`tk wkrk tbk nljy prnvoleks wbkrk ;= pkr
eklt nr fnrk n dkp`rtfklts senrks ol I]@ 8 wkrk
`t Jkvkj 5 `ld 4 fkktolg tbk jkg`j rkquorkfklts ol
tbos Iky ]krnrf`lek @rk`, Tbk rksujts nr tbk ntbkrprnvoleks wkrk wk`i* `ld nl `ggrkg`tk* l`tonl`j
dkp`rtfklts `rkd f`rgol`jjy hkttkr tb`l tbk wk`ikr
prnvoleks,
Ol tbk Wkstkrl E`pk* 75 pkr eklt n dkp`rtfklts senrks
wkrk `t Jkvkjs 5 nr 4 fkktolg tbk jkg`j.rkguj`tnry
rkquorkfklts* wotb 53 pkr eklt n dkp`rtfklts senrks
`t Jkvkj 4, Ol Fpuf`j`lg * 37 pkr eklt n dkp`rtfklts
senrks wkrk `t Jkvkj 5 nr Jkvkj 4 ol I]@ 8,
Tbk rksujts n tbk rkf`ololg prnvoleks `ld l`tonl`j
dkp`rtfklts wkrk lnt gnnd, Tbk K`stkrl E`pk*
tbk wnrst n tbk prnvoleks* nljy b`d 8= pkr eklt n
dkp`rtfklts senrks `t Jkvkj 5 nr Jkvkj 4* njjnwkd hy
Iw`Quju&L`t`j `t 85 pkr eklt* G`utklg `t 83 pkr eklt
`ld Lnrtb Wkst t 8? pkr eklt* wbojst nljy 5? pkr eklt n
l`tonl`j dkp`rtfklts senrks wkrk t Jkvkj 5 nr Jkvkj 4,
5,8,5 Iky ]krnrf`lek @rk` 51 Buf`l Xksnurek
F`l`gkfklt
Tbk qu`joty n buf`l rksnurek f`l`gkfklt pr`etoeks b`s `
prnnuld olcuklek nl tbk nvkr`jj pkrnrf`lek n tbk nrg`los`tonl*
`ld ots dkjovkry n skrvoeks ol p`rtoeuj`r, @ sogloe`lt prnpnrtonl n
tbk Gnvkrlfklts hudgkt os spklt nl buf`l rksnureks* `ld ot os
tbkrknrk ofpkr`tovk tb`t tbk st`tk dkrovks v`juk nr fnlky rnf tbk
olvkstfklt ol buf`l rksnureks ol tbk puhjoe sketnr,
Iky ]krnrf`lek @rk` 51 Buf`l Xksnurek F`l`gkfklt envkrs
tbk njjnwolg st`ld`rds1
Buf`l rksnurek pj`llolg
Nrg`los`tonl`j dksogl `ld ofpjkfklt`tonl
Buf`l rksnurek dkvkjnpfklt pj`llolg
]`y sbkkt ekrtoe`tonl
@ppjoe`tonl n rkeruotfklt ld rktkltonl pr`etoeks
F`l`gkfklt n dovkrsoty
Ofpjkfklt`tonl n Jkvkj 0&08 ]krnrf`lek F`l`gkfklt Uystkf
Ofpjkfklt`tonl n UFU ]krnrf`lek F`l`gkfklt Uystkf
-
7/29/2019 Full report: Management Performance Assessment Tool
30/48
82
F`l`gkfklt ]krnrf`lek @sskssfklt Tnnj "F]@T/
Ofpjkfklt`tonl n BND ]krnrf`lek F`l`gkfklt Uystkf
F`l`gkfklt n doseopjol`ry e`sks
Eb`rt 7 sbnws tbk enlsnjod`tkd l`tonl`j ld prnvoleo`j rksujts nr Iky ]krnrf`lek @rk` 5* hy F]@T st`ld`rds,
Eb`rt 71 F]@T 8=08.05 Xksujts1 I]@ 5 & Buf`l Xksnurek F`l`gkfklt
Jkvkj 4Jkvkj 5Jkvkj 8Jkvkj 0
5,0,0 BX
]j`llolg
5,0,8
Nrg
Dksogl
5,0,5 BX
Dkv ]j`l
5,8,0 ]`y
Ubkkt
Ekrt
5,8,8
Xkeruot #
Xktkl
5,8,4
Fgt
Dovkrsoty
5,5,0
Jkvkj
0&08
]FDU
5,5,8
UFU
]FDU
5,5,5
]FDU
BND
5,4,8
Doseopj
E`sks
F]@T 8=08.051 XU@ Tnt`j+ Dostrohutonl n cl`j senrks pkr pkrnrf`lek st`ld`rd ol I]@1
Buf`l Xksnurek F`l`gkfklt
+
ncUenrks
Lntfkktol
g
st`tutnry
Xkquorkfkl
ts
8+
0=+
&2=+
&2+
3+
8=+
&;0+
&02+
4+
00+
&4?+
&53+
;+
84+
&5;+
&53+
8+
54+
&4?+
&0;+
07+
4=+
&55+
&0=+
3+7+
&70+
&03+
?+
;4+
&85+
&04+
;+7+
&;+
0+8+
&?+
&22+
&80+
&37+
Tbk F]@T rksujts nr Buf`l Xksnurek F`l`gkfklt
nvkr`jj wkrk lnt pnsotovk, Dkp`rtfklts wkrk kspkeo`jjy
wk`i ol fkktolg tbk st`ld`rds nr buf`l rksnurek
pj`llolg* f`l`gkfklt n dovkrsoty* ofpjkfklt`tonl n tbk
]krnrf`lek F`l`g