FT_INT009 (Customer Returns)

7/27/2019 FT_INT009 (Customer Returns)

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TESTSCRIPT

TESTSCRIPTID : FT_INT009

Test Title Customer Returns Date 07.09.2007

SAP Modules SD/MM/FI Prepared By Neelanjali Kundu

Business Scenario Description

The damaged returns are treated as inbound delivery and so are treated as sales return. For this a credit note is raised to the customers

account. OEMs normally send the defective items to the nearest warehouse where as the dealers return the defective items to the branch

office.

The following master data is maintained for this scenario:

1. MaterialMasterData(SAPTransactionMM01)

2. CustomerMasterData(SAPTransactionXD01)

The following data will be used for this test scenario:

Sales Organization : PILW (PIL West)

Distribution Channel : DL (Dealer)

Division : AU (Automotive)Customer : 3

Plant : IWNG (Nagpur Branch Office)

Invoice No. : 90000006

Returns storage location : INGR (Return Storage Location of Nagpur branch office)

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TESTSCRIPT


Step#

TransactionCode

StepDetails

Data Requirement Expected Results Actual Results Success?Y/N

1 VA01 Create returns order withreference to an existing invoice(Dont remove billing block)

1. Invoice no.2. Returns storagelocation3. Order Reason

The returns order is saved. Thesold to party, Material, Plant,Pricing details are copied fromthe invoice. Item Category =ZREN.

Return order60000002

Y

2 VL01 Deliver the returns order andPost Goods Receipt of thereturned item

1. Return order The Return Delivery is saved Return Delivery84000002

Y

3 MIGO(TransferPosting ofCustomerreturns toUnrestricted-use stock)

Select Transfer Posting to otherswith movement type 453

1. Material Number2. Plant3. Quantity4. Storage location of

issuing Sloc andreceiving Sloc of thatplant

Required quantity of material islogically transferred fromcustomer returns stock to theunrestricted-use stock.

MaterialDocument4900000148

Y

4 MIGO(TransferPosting ofUnrestricted-use stock toQualityinspectionstock)

Movement type 322 for TP

unrestricted-use stock to

Quality inspection

Movement type 344 for TP

unrestricted-use stock toBlocked Stock

Movement type 551 for

scrapping from unrestricted-

use stock

1. Material Number2. Plant3. Quantity4. Storage Location

The material will be reflected inthe un-restricted use stock orblocked stock of the customerreturns storage location. Incase of scrapping, the materialwill be removed from inventory.

MaterialDocument4900000149

Y

6 VF01 Create credit for returns for thereturned good

Return delivery The credit for returns cannot becreated as the returns order isblocked for billing

Credit forReturns90000007

Y



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TESTSCRIPT


Step#

TransactionCode

StepDetails

Data Requirement Expected Results Actual Results Success?Y/N

7 V23 Release the returns order for billing

The billing block isremoved

The released returns order issaved

Return order60000002

Y

8 VF01 Create credit for returns for thereturned good

Return delivery The Credit for Returnsdocument is saved. The Payer,Material, Quantity, Price detailsare copied from the Returnsorder. The Accounting

document is not created.

Credit forReturns90000007

Y

9 F-28 Receive an amount from thecustomer equivalent to thedifference between amount ofgoods sold and returned.

Bank/Cash accountCustomer numberProfit Centre

AmountThen press enter(choose open itemspush button)

ClearingDocument No.2100003

Y

Deactivate all the items. Choose(activate) from the open itemsthe one against which the

amount is received.

The customer invoice includingthe credit memo gets clearedafter incoming payment has

been received and processed.Clearing document is created.

Comments (Reason for new version, issues encountered during testing, etc.)



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TESTSCRIPT


Success

Test Status: [ X ] PASS [ ] FAIL (Check One)

Review After Execution

Technical: ReviewedDate:

FI/CO: Reviewed by FICO team (Ruchika Havelia &Nidhi Marodia)

ReviewedDate:

07.09.07

UserAcceptance

AcceptedDate:


FT_INT009 (Customer Returns)

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Transcript of FT_INT009 (Customer Returns)