FSSC 22000 Training Organisations:

Development of a monitoring program

October 27th, 2016

Fabianne Huis in‘t Veld,

Integrity Program Coordinator FSSC 22000

FSSC 22000 Licensed TOs

Name

ADSiG JLB

AIB Food Safety & Security Education LRQA Business Assurance

Audis Corporation Omnex Inc.

Campden BRI Qualitext Consulting & Associates

Delcen Food Safety Consulting Group SABS Training Centre

DNV GL Business Assurance Group SAI Global Training and

Improvement Solutions

Ecore Co. Ltd. SGS Group Management SA

Global Standards S.C.

Background of agreement

• FSSC 22000 license for TO’s since 2012

• FSSC 22000 is obliged to:

– Provide website listing

– Provide logo for use on training material

– Provide information for training material

– Provide updates on Scheme developments

• TO is obliged to:

– Use skilled and experienced trainers

– Send (new) training material to FSSC 22000 before the training

– Send the CVs of their trainers and evidence of their sufficient

knowledge of the Scheme.

Background of agreement

• FSSC 22000 assessed TO’s arbitrarily

• Unclear expectations towards TO’s

• Worldwide need for high quality FSSC 22000 courses

• FSSC shall be able to trust that the TOs are able to

provide such courses.

• Development of a new policy on monitoring TOs (2015)

Monitoring plan

• Aim = monitor quality of FSSC courses

• Yearly survey: request information and perform a desk review to

assess the compliance of the organization, trainers and training

material.

• Develop a more concrete set of requirements, that can be used to

assess the TO. These requirements are based on:

– ISO 29990:2010 Learning services for non-formal education and

training -- Basic requirements for service providers

– ISO 17021-1:2015 Conformity assessment -- Requirements for bodies

providing audit and certification of management systems -- Part 1:

Requirements

– FSSC 22000 specific requirements

• Risk based office audits (visit TO) and witness audits (visit training)

New ways of support

• TOs are directly visible on the FSSC 22000 homepage:

• TOs receive the same information about the scheme as CBs do;

• TOs can join the Harmonization conference and the technical

webinars (app. 5 times a year);

• TOs have access to the extranet: http://extranet.fssc22000.com

February 2016: Survey and desk review

• TOs asked to upload requested information into Viasyst database.

• Desk review performed March-June, audit integrity reports shared

with TOs.

• Where non conformances were identified, TOs were asked to

provide a CAP.

• No strict obligation to co-operate, as this desk review is based on

draft requirements.

• We want to encourage the TOs to think about the non

compliance(s), and consider useful actions or changes that can

further improve the quality of their organization, trainers and

courses.

Results of the desk review

• Overall high level of conformance with draft requirements.

• Some requirements stood out, several TOs did not comply:

– There is a clear policy upon CPD of the trainers;

– At least 2 FSSC courses per year are performed by a trainer;

– The new FSSC logo is used in the training material;

– The course focuses on all three components of the FSSC Scheme

requirements (“3 Building blocks”).

FSSC 22000: 3 Building blocks

The FSSC 22000 scheme consists of 3 building

blocks:

• ISO 22000:2005

• Sector specific prerequisite programs (PRPs)

• Additional Scheme requirements

Additional FSSC Scheme requirements

The FSSC additional Scheme requirements are:

• Management of services and outsourced activities

• Supervision of personnel in application of food safety principles

• Announced, but unscheduled audits of certified organizations (Only

applicable for CBs, not yet for organizations)

• Management of purchased materials

• Management of natural resources regarding animal production

• Food defense, bio vigilance and bioterrorism

In the new version of the FSSC 22000 Scheme (version 4), there will be

two more additional requirements:

• Food fraud prevention

• Formulation of products

• Allergen management

Evaluation of the requirements

• The draft requirements were evaluated, based on results

of the desk review and feedback received from TOs.

• Some requirements were amended.

• TOs can provide a CAP based upon these new

amended requirements.

Revised requirements

Draft FSSC Requirement New FSSC requirement

1.6 The TO demands a minimal level of

education / experience from its course members

This requirement will be assessed in an office audit,

not in the desk review. The required information

cannot be found in training material, but is stated in

brochures or forms when delegates subscribe to the

course. Moreover, it is not necessary to assess this

requirement every year.

1.7 The TO guarantees that its trainers maintain

an appropriate level of knowledge and

education, by providing an internal program for

continuous education and development (CPD) of

the trainers

Evidence of CPD can be assessed through the

trainers CV’s. The TO’s internal program for CPD

can be better assessed in an office audit. Also it is

not necessary to assess this requirement every year.

2.9 The trainer performs at least 2 FSSC 22000

trainings per year

-The trainer performs at least 2 FSSC trainings every

two years

or

-The trainer performs at least 2 FSMS trainings per

year that are equivalent to FSSC 22000 courses

or

-The trainer performs at least 4 FSSC audits as a

Lead Auditor for a CB in a year

in order to maintain his FSSC knowledge

Revised requirements

Draft FSSC Requirement New FSSC requirement

2.6 The trainer should have adequate

presentation and communication skills. To be

assessed: how often does the trainer perform

presentations? Which specific education has been

completed to improve presentation skills?

These skills can be assessed in a witness audit

(witness of a training), not in a desk review.

However, the presentation skills of the trainer can

be assessed by analyzing the evaluation forms of

the course members. Though it is not necessary

to assess this requirement every year.

3.6 Each training is concluded with an exam

A Lead Auditor training always has to be

concluded with an exam, while the shorter

trainings that are given for example to managers

of Food production plants, do not need a

mandatory exam.

Next steps

• Evaluate the monitoring plan: establish a reasonable

frequency of desk reviews, office audits and witness

audits in the future

• Risk based: the need and frequency of office and

witness audits is based on the outcome of the desk

review

• Witness audits can provide more insight in the way

FSSC 22000 courses are realized and practised

worldwide

First witness audit

• Witness audit of FSSC 22000 lead auditor

training with Campden BRI in September 2016

• Experience of Louise Harris (Campden BRI)

Discussion

• What do you think of the monitoring program, how could

we further improve it?

• What do you expect from us with regard to support and

assistance of your organization?

• We are considering to offer a yearly ‘refresher course’

for our TOs, would you find that useful?

• Do you think TOs can play a structural role in training

auditors, as a preparation of the obligatory auditor exam

(future GFSI requirement)?

Discussion

• We are exploring possible co-operations with third

parties that have a broad experience in assessing

auditors and courses: for example IRCA and Exemplar

Global.

• The aim is to complement each other and to make our

monitoring program more efficient.

• What do you think of this?

Questions?

• Any more questions, comments or ideas, you

can always let us know via e-mail:

fhuisintveld@fssc22000.com

Thank you!