FSB North Staffs Presentation - 9 Steps To Fail At Business Networking
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Transcript of FSB North Staffs Presentation - 9 Steps To Fail At Business Networking
9 Guaranteed Steps To FAIL At Business Networking
www.conspicuous-cbm.com
“Effective referral networking if done well is consistently the lowest
cost form of marketing any business can employ to boost
sales, opportunities and profits. !
Do it badly and it can kill!”
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What You Will See
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• Who am I?
• Introduction
• 9 Steps To FAIL at Networking!
• Final Thoughts
Who Am I?
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• Chartered Accountant
• Social Media Addict
• + outside interests...
• Corporate Stooge
• Referral Marketing Specialist
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• Recognised social media person - Linked-in, Twitter, Slideshare, Facebook....
• Regular posting on CCBM website & other original content to share.
• Linked-in guru - 25 published posts (nearly 2100 followers / 2010+ connections)
• 90+ recommendations & hundreds of endorsements on LinkedIn
• Most successful RD in BforB history
• Well respected in Staffordshire & beyond community - helped hundreds of new business / start-ups / established businesses
• Friend of other networking gurus
Who Am I?
Introduction
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• Fact - Networking brings companies a rich stream of new contacts and business that can make them more successful & profitable
• Fact - Networking help them to understand their customers and the marketplace better whilst testing their message and its effectiveness.
• Fact - Many people who do network or referral marketing make mistakes which can cost them winning new business & damage their reputation.
• Fact - We all make mistakes. But what can you do to maximize your networking activities by avoiding these costly errors?
• These are the 9 Steps to Networking Failure
• Study them hard
• See which ones you have tripped-up over in the past
• See which ones have cost you business
• How are you going to avoid these errors in the future?
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7 Things We Won't Be Talking About Tonight!
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Behaviour Smiling Humour
Time keeping Dress Social media
+Follow-Up!
STEP 1 - Not listening
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www.conspicuous-cbm.com
• One of the most important skills to have.
• Not about hearing what is said - it is understanding what people really mean.
• Real listening requires your complete focus and attention.
• What are people really looking to achieve?
• What is really important to them about their business, job, personal ambition, and family?
• People don't listen because they are too busy focusing on what they want to say next in a conversation.
• 2 choices - be an interesting person or an interested person. You decide!
• We are all at networking meetings to sell “ourselves”, but if we don't connect emotionally people will run a mile in the other direction - so LISTEN!
STEP 2 - Sell, Sell, Selling!
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www.conspicuous-cbm.com
• Business Networking is not about sell, sell, sell.
• The aggressive nightmares are easy to spot!
• The question is, are YOU ever guilty of talking when you should be listening?
• Top networkers know how & do follow up + keep in regular contact.
• The people you meet at business networking are equals - they do not want to be sold to and definitely do not want to be treated as prospects
• Your objective is to build rapport and turn them into advocates of your business - they may become customers or clients in time!
STEP 3 - Deadly dull pitches
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www.conspicuous-cbm.com
• Business Networking is not about telling the whole story of your business.
• Brighten your 60 seconds up with humour, a picture or an interesting statistic. • The point of the pitch is to stimulate people's curiosity.
• Today we're all overloaded with too much information - even worse at a Business Networking event.
• Give people as much information as they need at a later point.
• So do people a favour - FAVOUR simplicity over detail.
STEP 4 - Going for the quick fix
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www.conspicuous-cbm.com
• Business Networking is NOT where a sale occurs each time you network.
• If everyone thought otherwise, who would we sell to - the catering staff?!
• Networking is all about building relationships.
• People can make great connections the first time they attend a Business Networking event but it is not something that you should expect.
• Real gold is in the long-term mutual beneficial relationships you form.
• You never know where where one conversation that you have in January could lead - don't be surprised if it's made you thousands by the end of December.
STEP 5 - Prejudging people
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• Some of the best referrals we see - come from people who we think cannot help us or anybody else!
• You cannot afford to prejudge people
• You simply do not know who they know or who they can connect you to.
• The saying is, never judge a book by its cover, but many of us do.
• Give people time and your attention by getting to know them via 121s.
• The flipside is that all that glitters is not gold, be open-minded and don't rush into all relationships.
STEP 6 - Not taking the Limelight
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• Presenting - Public speaking scares many people witless:
• Grab any opportunity to present to get your message across & grow your reputation.
• Confident speakers? They learnt this confidence by practicing. They too were once scared!
• Talking to strangers - Normal to feel apprehensive:
• In business, talking to complete strangers is only way to generate interest and contacts for your business.
• Only talk to the people you already know and deal with? You’re missing out on big opportunities!
• Set targets before you attend any networking event. Decide how many new contacts you want to make etc
• Make it fun and get out of your comfort zone with practice and determination.
• What was I worried about....
STEP 7 - Being a 1-hit Wonder
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• You will get great results if you go back and get to know the other members.
• You never know what JV or referrals will result from the trust that grows out of regularly attending a networking group.
• Don't be a deal chaser in networking. Cannot afford to have an attitude of What's in it for me. Replace this with the mantra - How can I help you or How can I serve. Make a positive impact on someone's day!
• Effective networkers take a farming approach. They focus on cultivating relationships for mutual long term benefit and they definitely do not chase deals or instant sales.
• You may attend a networking forum and do business initially (The Law Of Recency) but referral's work best if you develop a long term know like and trust strategy with the people you meet.
STEP 8 - Not talking up the benefits
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• Talk about the benefits you deliver to your clients, suppliers and contacts.
• Talk enthusiastically.
• What is unique about you? How do you deliver more value than others in your sector?
• Don’t fall into the trap of saying that it is your service or quality of your product that differentiates you. This is far too common and generic.
• Everything you say should be relevant to the needs of the other people in the room.
STEP 9 - No Clear Objective
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www.conspicuous-cbm.com
• Want quality business? Your objective MUST be to build relationships on the following 3 criteria: know, like and trust.
• *Know - getting to know your contact first is vital. Get the conversation going by asking open-ended questions in which the person cannot easily answer yes or no!
• *Like- this is all about building rapport and getting on well.
• *Trust - mutual beneficial business relationships must be built on trust as it is your reputation - there must be no hidden agendas.
• DO: Have a plan for what customers or businesses you want to meet or be referred into.
• Other people can't guess what you want!
• Worse still they will waste your time with the wrong referrals if you are not CLEAR, PRECISE & FOCUSED on what your top targets are.
• Let people know who you want to be referred to specifically, NEVER say anybody or everybody. You will usually get referred to nobody !
• Nothing screams professionalism and "refer me with confidence" than having that laser-like focus on your referral targets.
Final Thoughts
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Final Thoughts
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• What next? Networking is a marketing tool and not just an event that you go to.
• Follow up without hesitation. Don’t allow the little voice to put you off.
• Find a professional business networking organization to join. Will help you become more successful and improve your networking skills.
• Making networking the core of your marketing activity will be one of the best business decisions you make. And fun too!
• Always observe the successes and failures of others’ networking efforts. There is a lot to learn from them.
• Don't be afraid of making mistakes. Success is impossible without some failure.
• If you don't get your message across properly today, there's always next time....
What Do I Want?
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Opportunities to speak or network
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THANK YOU
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