Frost and Sullivan MSS Growth Leadership Award FINAL
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Transcript of Frost and Sullivan MSS Growth Leadership Award FINAL
2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest
© 2011 Frost & Sullivan 1 “We Accelerate Growth”
2012 North American Managed Security Service Providers
Growth Leadership Award
2012
BEST PRACTICES RESEARCH
© 2012 Frost & Sullivan 1 “We Accelerate Growth”
Growth Leadership Award
Managed Security Service Providers
North America, 2012
Frost & Sullivan’s Global Research Platform
Frost & Sullivan is in its 50th year of business with a global research organization of 1,800
analysts and consultants who monitor more than 300 industries and 250,000 companies.
The company’s research philosophy originates with the CEO’s 360-Degree Perspective™,
which serves as the foundation of its TEAM Research™ methodology. This unique approach
enables us to determine how best-in-class companies worldwide manage growth,
innovation and leadership. Based on the findings of this Best Practices research, Frost &
Sullivan is proud to present the 2012 North American Growth Leadership Award in the
Managed Security Service Providers market to Trustwave.
Significance of the Growth Leadership Award
Key Industry Challenges Addressed
The managed security service provider (MSSP) market includes a variety of vendors that
offer a wide range of services. Today MSSPs are focused on offering both traditional and
emerging services that provide a better security posture for enterprises operating in all
types of environments. MSSPs are faced with the demand of offering security to not only
physical environments, but cloud and virtual environments as well. At the same time,
MSSPs must apply the same policies and controls to all environments through a single
central management platform.
The increasing complexity of dealing with intricate, evolving, and changing compliance
standards and regulations; increasingly advanced and targeted security threats; and the
ever-evolving security environment remains a challenge for many organizations. In addition,
evolving threats continue to strain the resources of most organizations’ IT and financial
business units. This comes at a time when most organizations are also under pressure to
cut costs and tighten budgets. Many organizations will turn to an MSSP to help alleviate
these pressures, seeking an MSSP that can protect their online and networked operations
and sensitive information from a wide variety of security threats in a cost-efficient manner.
To excel in revenue growth within this competitive market, Frost & Sullivan firmly believes
that vendors must continue to grow their breadth and depth of service offerings to meet the
increasing and ever-evolving demands of their diverse customer base.
BEST PRACTICES RESEARCH
© 2012 Frost & Sullivan 2 “We Accelerate Growth”
Best Practice Award Analysis for Trustwave
The Frost & Sullivan Award for Growth Leadership is presented to the company that has
demonstrated excellence in capturing the highest annual compound growth rate for the last
three years.
Trustwave’s Performance in Managed Security Service Providers market
Trustwave is a key player in the North America Managed Security Services Provider (MSSP)
market, as well as globally. Trustwave employs more than 1,000 employees, in 20
locations, across six continents. As of August 2012, the organization had approximately
2,800 managed security services (MSS) customers and more than 115,000 managed
compliance customers using Trustwave’s vulnerability scanning services. Through its MSS
operations, Trustwave logs more than two billion security and compliance events each day.
Trustwave’s comprehensive portfolio consists of compliance services as well as Web
application, network, email, and data security solutions that can be fully managed through
Trustwave's worldwide Security Operations Centers (SOCs) or provided as on-premises or
cloud solutions. The company reported 148 percent growth in MSS from the first half in
2011 to the first half of 2012. Trustwave continues to build on its long-standing strength in
PCI compliance and security services, and has also expanded its offerings to include broader
risk management services.
Key Performance Drivers for Trustwave
Factor 1: Expanding Growth in the MSSP market
Not only is Trustwave known as a leading MSSP, it is also a top player in compliance and
information security technology and services. Its strength in the IT compliance business
has enabled the company to expand its presence in the MSSP market. Trustwave attributes
its growth to several factors, which include the:
• Expansion of PCI compliance program services
• Addition of its TrustKeeper® cloud portal for consolidated access to its services
• Continued product innovation and acquisition of new customers and technologies
• Expansion of MSS beyond basic “perimeter" services to higher-value services
Trustwave’s TrustKeeper cloud service enables customers to expand an existing PCI
compliance footprint, and add additional cloud and managed services for compliance and
security beyond PCI, managed from a single vantage point. With at least 1 million
TrustKeeper subscriptions (as of June 2011), and with increasing demand for its cloud-
based compliance and security services, Trustwave has a unique perspective of the MSSP
BEST PRACTICES RESEARCH
© 2012 Frost & Sullivan 3 “We Accelerate Growth”
market. Frost & Sullivan’s analysis reveals that Trustwave differentiates itself by simplifying
its services through its consolidated portal.
Furthermore, Trustwave has been successful in offering new and enhanced services, as well
as developing new technologies through a number of vendor acquisitions. Trustwave has
uniquely acquired and integrated software and hardware based technologies into cloud and
hybrid-managed services, which are then easily assembled and managed through
Trustwave’s TrustKeeper cloud portal. Overall, Trustwave’s ability to acquire and develop
new technologies and services has enabled the company to become a top player in the
MSSP market.
Factor 2: Broadening Trustwave’s Portfolio
Trustwave has broadened its security services portfolio by way of numerous acquisitions,
most recently its 2012 acquisition of M86 Security, which has enabled the addition of
managed Web security to Trustwave’s portfolio. A series of acquisitions and innovation over
the past several years has helped Trustwave add services beyond simple firewall
capabilities, and affords the company the opportunity to develop and extend services to
address the growing demand for emerging technologies such as Web application firewalls
(WAF) and security information event management (SIEM). Trustwave has also been
successful in developing acquired technologies into unique, new Managed Security Services.
While these technologies were previously available as only software and customer self-
managed appliances, Trustwave has made them available as managed offerings designed
for customers that might not have time or resources to deploy and maintain these higher-
value solutions themselves.
While Trustwave offers classic managed security services, such as firewalls, intrusion
detection and intrusion prevention (IDS and IPS), it has made a concerted effort to go
beyond offering these services and it supports its customers with a 'holistic integrated
security strategy’ to maintain a strong security posture. As such, in 2012, Trustwave
released new and enhanced managed WAF and managed SIEM solutions, both of which add
to an existing portfolio of managed encryption, network access control (NAC), vulnerability
scanning, IDS and IPS, and unified threat management (UTM) services. These advanced
services move beyond traditional or perimeter services, providing the ability to manage
critical security controls for the internals of the network while offering additional layers of
threat protection.
Trustwave’s WAF service offers continuous real-time protection and data loss protection for
applications, working in conjunction with Trustwave’s SIEM technology. WAF events are
directed to Trustwave SOCs where experts use SIEM technology to correlate and analyze a
series of events. Events are reported and archived, and customers are alerted to events
requiring attention. With Trustwave's hybrid-managed SIEM appliance, customers can
identify and mitigate security threats more easily.
BEST PRACTICES RESEARCH
© 2012 Frost & Sullivan 4 “We Accelerate Growth”
Factor 3: Trustwave Threat Intelligence
Trustwave’s Threat Intelligence and Security Research team—called Trustwave SpiderLabs—
has been a key component in its managed security services growth strategy. SpiderLabs is
well known globally for its threat intelligence, expertise, in application security, incident
response, penetration testing, anti-malware, and security research. It offers clients
advanced information security expertise, which is integrated into its unified security
solutions and managed security services.
In the 2013 Trustwave Global Security Report, Trustwave revealed the top security
vulnerabilities and threats that organizations around the globe must be prepared for, along
with actionable advice for organizations to secure their businesses against these threats.
The key discoveries and trends are gleaned from the forensic investigation of more than 450
Web-based data breaches and 2,500 penetration tests, plus extensive analysis of zero-day
threats, nine million Web attacks, five million malicious Web sites, two million threat and
vulnerability scans, and three million real-world passwords used within corporate
information systems in 2012. The annual report provides customers educational reporting
and valuable insight into ongoing security issues and trends.
In 2012, Trustwave announced the SpiderLabs Threat Intelligence Program, which provides
organizations with the latest research, insight, and analysis. The program offers
organizations the intelligence required to maintain a deep level of visibility and awareness
into the security threat landscape. This offering, coupled with SpiderLabs Incident Response
Readiness service, equips organizations with the ability to effectively identify and remediate
security issues in their environments. Trustwave's portfolio of managed security solutions
provide integrated security controls that contribute to effective remediation efforts.
Conclusion
In conclusion, the MSSP market continues to evolve and grow as a greater number of
businesses become more accepting of outsourcing security services. Although the market
remains competitive, MSSPs are showing signs of strong growth as they expound upon their
portfolio of services. Trustwave has exhibited phenomenal growth in the MSSP market,
largely attributed to strong PCI compliance services and the breadth of service offerings for
a variety of compliance and security needs beyond PCI. In recognition of Trustwave’s
impressive growth in the MSSP market, Frost & Sullivan recognizes Trustwave with the 2012
North American Growth Leadership Award.
BEST PRACTICES RESEARCH
© 2012 Frost & Sullivan 5 “We Accelerate Growth”
The CEO360-Degree PerspectiveTM
- Visionary Platform for Growth
Strategies
The CEO 360-Degree Perspective™ model provides a clear illustration of the complex
business universe in which CEOs and their management teams live today. It represents
the foundation of Frost & Sullivan's global research organization and provides the basis on
which companies can gain a visionary and strategic understanding of the market. The CEO
360-Degree Perspective™ is also a “must-have” requirement for the identification and
analysis of best-practice performance by industry leaders.
The CEO 360-Degree Perspective™ model enables our clients to gain a comprehensive,
action-oriented understanding of market evolution and its implications for their companies’
growth strategies. As illustrated in Chart1 below, the following six-step process outlines
how our researchers and consultants embed the CEO 360-Degree Perspective™ into their
analyses and recommendations.
Chart1: The CEO's 360-Degree Perspective™ Model
BEST PRACTICES RESEARCH
© 2012 Frost & Sullivan 6 “We Accelerate Growth”
Critical Importance of TEAM Research
Frost & Sullivan’s TEAM Research methodology represents the analytical rigor of our
research process. It offers a 360-degree view of industry challenges, trends, and issues by
integrating all seven of Frost & Sullivan's research methodologies. Our experience has
shown over the years that companies too often make important growth decisions based on
a narrow understanding of their environment, leading to errors of both omission and
commission. Frost & Sullivan contends that successful growth strategies are founded on a
thorough understanding of market, technical, economic, financial, customer, best
practices, and demographic analyses. In that vein, the letters T, E, A and M reflect our
core technical, economic, applied (financial and best practices) and market analyses. The
integration of these research disciplines into the TEAM Research methodology provides an
evaluation platform for benchmarking industry players and for creating high-potential
growth strategies for our clients.
Chart2: Benchmarking Performance with TEAM Research
About Frost & Sullivan
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