From Software Testing to Quality Coaching

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From So’ware Tes-ng To Quality Coaching FiSTB Tes-ng Assembly | 25.9.2014 Lare Lekman hFp://lekman.fi

description

Quality Coaching is about moving higher in the quality assurance food chain and making yourself priceless by removing the causes for defects, not the defects themselves.

Transcript of From Software Testing to Quality Coaching

Page 1: From Software Testing to Quality Coaching

From  So'ware  Tes-ng  To  Quality  Coaching  

FiSTB  Tes-ng  Assembly  |  25.9.2014  

Lare  Lekman  hFp://lekman.fi  

 

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Story  1  –  Takeaways  

•  Work  higher  in  the  quality  food  chain  

•  Fix  the  cause,  not  its  effects  

•  Become  priceless  by  making  yourself  needless  

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Story  2  –  Takeaways  

•  Do  not  accept  defects  as  ”culture”  

•  Coach  your  developers  for  zero  defect  aWtude  

•  Train  developers  to  find  defects  on  their  own      

(do  not  just  give  defects  for  them)  

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Story  3  –  Takeaways  

•  Today’s  systems  are  much  more  complex  

•  Hire  developers  who  love  to  take  full  

responsibility  of  the  user  experience  

•  Aim  for  zero  defect  aWtude  

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Checklist  for  Quality  Coaching  ¨  My  developers  take  full  responsibility  for  user  

experience  ¨  It  is  possible  for  my  developers  to  take  full  

responsibility  for  the  user  experience  ¨  I  regularly  coach  my  developers  (i.e.  improve  

their  thinking)  towards  zero  defect  aWtude  ¨  I  regularly  help  removing  issues  that  prevent  my  

developers  from  reaching  zero  defects  ¨  I  act  as  a  quality  role  model  by  promo-ng  Agile  

QA  methods  (i.e.  par-cipa-ng  quality  work  through  the  whole  project),  and  by  automa-ng  manual  test  and  development  work.  

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Download  The  Finnish  Scrum  Guide:  lekman.fi/scrumguide  

 Prac-cal  Agile,  Scrum,  and  Lean  

Training  and  Coaching:  lekman.fi