FROM SEPTEMBER 1ST THROUGH DECEMBER 1ST …stevenstransport.com/stevensdispatch.pdf · FROM...
Transcript of FROM SEPTEMBER 1ST THROUGH DECEMBER 1ST …stevenstransport.com/stevensdispatch.pdf · FROM...
vol. 1 issue 1
Stevens Transport Launches New Newsletter
STEVENS DISPATCH
9757 Military ParkwayDallas, TX 75227
To All Stevens Associates,
It has been awhile sincean issue of the “Stevens Dispatch” has appeared in print, but I trust everyone will enjoy reading our latestedition. Our company is really on the move. Not only are we at the right place at the right time (i.e., a severe capacityshortfall in the refrigerated
sector), but we are also doing a lot of things in a smart and effi cient manner. Our customerbase is growing rapidly and the demand for our service is tracking at a very high level. Our results year to date are very strong, and obviouslyyou folks provide thebackbone that supports our exceptional performance. Please accept my sincerest “Thanks” to everyone for a
job well done. With yourcontinued good work andefforts, we are certain toremain one of North Americaʼs leading refrigerated truckload carriers.
With kind regards to all,
Steven L. AaronChairman of the Board
ATTENTION DRIVERS andOWNER OPERATORS
FROM SEPTEMBER 1ST THROUGH DECEMBER 1STSTEVENS IS ASKING YOU TO DROP SUGGESTIONS FOR
ACCIDENT PREVENTION
HELP US TO PROVIDE NEW AND EXISTING DRIVERS WITH TIPS AND ADVICE ON HOW TO HAVE AN ACCIDENT FREE 2005
THANK YOU IN ADVANCE FOR YOUR ASSISTANCE!!!
2
Proud, dedicated, loyal. These three characteristics describe a man who leads by example and has earned the respect of thousands of drivers. In an industry with stiff competition for the best of the best, the entire StevensTransport family is happy torecognize Theo Wiggins as our fi rst driver to achieve 20 years of service and driving excellence. Originally from Trenton, NewJersey, Wiggins was introduced to thetrucking industry at an early age. Watching his father support his family and enjoy his career as an OTR driver instilled in Wiggins the fundamentalprinciple that setting goals andworking hard to achieve them will lead to success. Upon completion of hisservice in the U.S. Army in 1967,Wiggins was hired to drive a delivery truck in New York City. After gaining valuable experience in this fast-paced environment, he decided to takecontrol of his future and became an owner operator. Striving to build his business for four years, Wigginsrealized that his career had led him to a crossroad. As an owner operator, Wiggins had
traveled thousands of miles and was exposed to many stories from otherdrivers about the true environments of many trucking companies. A name he heard often was Stevens Transport which was known for its familyoriented relationship with its drivers, both company and owner operator.Enticed by excellent driver treatment,great benefi ts and solid companystability, Wiggins realized his future as a driver rested with Stevens Transport. Wiggins ̓fi rst fi ve years with Stevens were spent as a company driver. With many valuable lessons and experiences under his belt, Wiggins was anxious to share them with others and decided to
become a trainer. Being able to pass along his passion and knowledge of the industry to every student that comes under his supervision has proven to be the pinnacle of his career. Wiggins builds close relationships with each young driver and is happy to know he is making a difference and helpingothers begin a successful career. Itʼs what he does best and what he lovesmost at Stevens. “I have stayed loyal to Stevensbecause it is a very good company to work for,” said Wiggins. “When I have a problem, they listen and try their best to solve it. Stevens has stood behind me 100%. Iʼve been very blessed here.” Wiggins has witnessed our company grow into the industry leader we aretoday. When his career began with the company in 1984, our fl eet consisted of nearly 50 trucks and several customers. Today, we boast a fl eet of nearly 1700 tractor trailers that log miles around the country in support of hundreds ofcustomers. Congratulations again to TheoWiggins for his continued success and we look forward to working with him for years to come.
DRIVERS3 Year Jacket
Russell AllenPatrena (Trena) Baker
William BaumJames W. Bennett
Gary BilleraJoktan D. Bolden
Christopher BrindleyGilbert Garcia
Fabio CartagenaRonnie Carter
Nicolae CuprianWalter Dabney
Derick FordHerbert FloydTimothy GanttTerry Gardner
Mikhail GritsmanRobert HagarPaul HamiltonJerome Hills
Jimmy HorganKarl IglehartManuel JungArthur Kehs
Robert LanamPatrick Leal
Gary McQueenSean Meyer
Marilyn MillerErin MitchellSteve MooreLisa Powell
Sergio RodriguezJohn RoweJose Salinas
Samuel StoneOnterio Sutton
John TewellRyan VarnadoeSteven VideonOtto Walker
Craig WehmannBrad Whitaker
Keith Whitehead
James WilliamsRoyal Williams
Harold Willmann
5 Year PendantJohn Burczyk
Felix ChukhmanRichard HaidenDonald HarrisonTerrance James
Russell LeeDavid Morris
Vincent VelasquezGeorge Viveros
Franklin WilliamsGlenn Wilson
10 Year RingLukas Andrews
Lawrence ArchibaldPerry Green
Archie JacksonDave McGathyRonnie NelsonChris Parsons
Donald PetersonJeffrey Thomas
20 Year MilestoneTheo Wiggins
OFFICE & SHOP
3 Year Maroon Jacket
Robin DouglasTom Drummond
Robin FosterRandall Franklin
Bill GibbinsToni Gibbins
Thavian GodwinCheryle Hesse
Russell HogueBill Johnes
Robert MillerSilvano Ruiz
Francisco VillarealMisty Youngblood
Terry Hamilton
5 Year PendantAutumn Ackerman
Billy CarrawayCarl ChapmanSandy ClemDon Cohn
Elvir DizdarevicLeslie EatonJosie Garza
Deneen HunterKelly Jackson
Blessy MathewEugenio MunizJesus MunozChris ParkerAdan RazoRick Riddle
Archie RobertsMedo Sakanovic
Ekrem SalicMartha Shaw
Saban SkeledzicKatrina Spencer
Amos Wells
10 Year RingRobert BoydFrank Keith
Fernando RodriguezRoy SergantBill Cheney
Brenda Swonke
20 Year MilestoneKathy Whitaker
James Pruitt
MONTHLYAWARDS(through May)
JanuaryTRAINEE TEAM:
Melanie Lee & Tony AmmonsGRAD: Jerry McFarland
TRAINER: Warren ShefferDRIVER: Dean Vogan
FebruaryTRAINEE TEAM:Jennifer Livesay &Elizabeth Helmer
GRAD: Jerry McFarlandTRAINER: Carlos Fauntleroy
DRIVER: Gary McQueen
MarchTRAINEE TEAM:Michael Norris &Gary Matthiesen
GRAD: Lanis Lopez/Louis Lopez III
TRAINER: Derrick FordDRIVER: Mike Duncan
AprilTRAINEE TEAM:Maxine Patton &
Joanna WhiteGRAD: Gerald Dennis
TRAINER: Richard HaidenDRIVER: Kevin Hix
MayTRAINEE TEAM:
None for MayGRAD: None for May
TRAINER: Greg WootenDRIVER: David Murdoc
Recognizing Driver Theo Wigginsʼ20 Years of Driving Excellence
Featured Driver Award Winners 11
Theo Wigginswith Steven L. Aaron
The 20 Year ClubCongratulations to the following individuals that have been with
Stevens for 20 years:
Bob NelsonMichael Richey
Betty TurnerJimmy MartinKathy Whitaker
Todd AaronJames PruittTheo Wiggins
AWARD WINNERS
10
Not many drivers enjoy dealing with equipment failures or road breakdown, but at Stevens, we pride ourselves on being prepared for these situations before they ever happen. Thanks to our dedicated team in the Roadside BreakdownDepartment, no problem our drivers face is too big for us to overcome. As Stevens Transport has grown, so has the staff in the road breakdowndepartment. Currently, Supervisor Terry Harper heads up the group consisting of nine coordinators and one clerk.Combined the team boasts over 57 years of service and remains dedicated toquality, effi ciency and care in order to keep our drivers rolling. Coupled with the latest technology, the team can focus on overseeing emergency breakdown situations, watch forwarranties, track downed equipment and minimize costs in order to help eliminate unnecessary repairs. Tools such as the TMT allow a breakdown coordinator to look up the history of each piece ofequipment to better assess a driver s̓situation and give an informed plan ofaction to our driver while on the phone. If service is needed from one of our many vendors across the United States and Canada, the North AmericanTechnologies Locator Service provides a list of thousands of vendors who canprovide emergency service to ourstranded driver, eliminating the need to fi nd vendors by using a phonebook. Another needed upgrade for thedepartment came in the form of newcomputers that are able to access andmanage systems on the network and better facilitate warranty work. As a driver, the most noticeable change you mayencounter is the automated phone system. By introducing a program that manages callers on hold, coordinators can minimize and even eliminate the amount of time a driver might have to wait for service. With all of these tools so closely at
hand, the road breakdown team is able to coach a driver by phone, ultimately leading the driver to fi x the problem without extraassistance in some cases. This proves that Stevens ̓ Roadside BreakdownDepartment is truly in a class by itself. Before you are faced with unforeseen problems on the road, please keep thefollowing suggestions from ourbreakdown department in mind so that they can thoroughly evaluate yoursituation:
1.) always have a pen and paper ready to take notes from the coordinator,2.) know your truck and trailer numbers, 3.) have the hub readings ready for both truck and trailer,4.) let the coordinator know about your status – are you loaded, what are yourdelivery and pick up times, what are the temperature set point and actualtemperature readings,5.) give a thorough description of the problem, and6.) be prepared to conduct a few minimal checks for the coordinator.
By providing Stevens drivers withexcellent service, we can help them have as smooth a ride as possible. We value our drivers and are dedicated to providing the most effi cient and effective servicepossible, around the clock. So take comfort in knowing that we are riding with you, no matter where the roads may lead.
Award Winners Shop Talk 3
L to R: Tracy Scott, Richard Hogue, Terry Harper, Laura Hooser andWayne Hargraves
A little girl once clicked her heels three times and said these words, “There’s no place like home, there’s no place like home!” Good day Sir! My name is Dwayne and I would like to come home. One year ago this month I left Ste-vens out of frustration, not realizing that 95% of my problems were self-infl icted. I want to come back and become a trainer, I want to show the new people the right way to driving a truck. Why am I writing you? I want to know if there is any way I can bypass the required miles needed to become a trainer. How did I come to this deci-sion? Well since I’ve been with this XYZ company I have had the opportu-nity to speak to several Stevens drivers, and the ones that were ready to quit I’ve talked them out of it! Two went on to be-come lease drivers, one bought his own truck, and all three were do-ing well for themselves. What did I say to them? To stick it out, that the grass is painted green on the other side (XYZ company). So you see Sir I made a mistake and want to come home and teach. I am a Buz-zard thru and thru.
Dwayne
Glad to have you back, Dwayne, and congratu-lations on your newly acquired lease truck!
Welcome Back !(a letter to Mr. Steven Aaron)
dated May 2004Shop Talk
4
Success doesnʼt come overnight, but for Donald Doe, success can come with a strong work ethic,perseverance and dedication. After facing unemployment from his job at a large manufacturing plant in 2001, Doe realized that being successful wasnʼt about having a job, it was about building a career. The demand for company drivers was strong and he soon found himself in drivertraining at Commercial DriverTraining, Inc. in Augusta, GA. Upon graduation in April 2002, and comparing all of his options, Doe elected to join the Stevens Transport team. After several months on the road, he evaluated where his career path was taking him and decided he wanted more...he wanted to takecontrol of his career. Thatʼs when Doe joined the Alliance Leasingprogram. “Itʼs not the lease that makes thedriver successful, itʼs the personrunning the business,” says Doe. This personal philosophy hasyielded him great returns on hisinvestment, proving to himself and to his family that he is truly on the path to success. By being conscious of his finances, saving money and setting high goals, Doe was recently able to purchase a house for hisfamily. These smart business decisions have also allowed him to realize his potential and set further goals for himself, including a secondtruck lease. For company drivers
contemplating joining the Alliance Leasing program, Doe advises to “come into the program hungry. Save up all your money, get the ball rolling and look at this opportunity as a business and operate it as one.” Doe and his wife of nine yearsAlisa have two daughters, Kaylyn and Lacy. During his time off, thefamily enjoys spending time togetherwith friends in their new home in South Carolina. Doe also enjoys working on his house and in his yard, as well as building his spirituality. With the continued support from people like Alvin Poindexter,Anthony Powell and Herbert Floyd of the Alliance program, Doe looks forward to continuing on his path to success with Stevens.
“Itʼs not the lease that makes the driversuccessful, itʼs the person running the business.”
Like most large trucking companies across the United States, Stevens places top priority on following safety rules and regulations to help keep thecompany going strong. As one of the most safety-conscious companies in the industry, we place the well being of our drivers and other travelers on the road as top priority. Safety and close quartermaneuvering are two major topics we at Stevens are constantly working with drivers to enforce. Driver workshops and one-on-one talks have become the most effective ways of stressing these important issues. “Most accidents lately have been due to improper following distance,” said Kip Gandy, Operational Supervisor. “Itʼs important that our drivers always observe the proper following distance because a lot of the time the only out you have is whatʼs in front of you. By increasing our focus on this weʼve been able to reduce the number of accidents,
which saves the company and drivers money,” said Gandy. Each quarter a safety workshop is available to all drivers andemphasizes a certain aspect of safety. The winter workshop will focuson driving safely in various weatherrelated conditions. Every 90 days drivers arerequired to participate in a one-on-one safety talk with a Stevens operational instructor to refresh their memory of company policies and assess how well they are following procedures. Kip Gandy, Tracy Crite, and Chris Blessing make up the operationalsupervisory team. Gandy works withowner operators, Crite is responsible for student graduates and Blessing oversees the regional fl eet. This team, along with the rest of the Stevens family would like to thank all Stevens drivers who place thesafety of others, and themselves, as a toppriority.
Alliance / Owner Operator Saftey Corner 9
Driver Profi le
Get your digital, 35 mm, ordisposable camera ready!Aim and shoot to win — monetary prizes will be awarded.
Mail your photo to K. Anderson c/o Stevens Transport or email your photo to:[email protected] and photos will bepresented in the next edition!
Photo Contest!
ATTENTIONSTEVENSDRIVERSReferral Bonus
$$$If you refer an independent
contractor to Stevens Transport upon his/her fi rst dispatch
you will receive a$750 Referral Bonus!
Call 800-366-0167for complete details
Safety Corner
Stevens has recently changed the Maptuit Program to include thedirections to the shippers, receivers,and fuel stops after the “LoadAcknowledgement” is sent viaQualcomm. When you receive theMaptuit directions, write them down, compare with a map to ensure solid trip planning before rolling. For the most accurate directions as you get closer to the customer location, use Qualcomm Macro #54. The numberof requests that can be made haverecently been increased to fi ve. This should be of assistance in the event that a turn or exit is missed. Should additional information need to be added or you discoveran error in the directions, use theQualcomm Macro #54 to inform the
Fuel Department of those changes or additions. Information that would be helpful include “Cash only, no t-cheks accepted,” “no overnight parking at receiver,” “guard gate uses channel 13,” etc. Maptuit is an exceptional tool that continues to evolve. With constant updates to the program and your added input, Maptuit provides you with vital information. Anywhere, anytime, you can fi nd directions as Maptuit zeros in on your location and confi gures the best route to your destination. Begin or continue to use theQualcomm Macro #54 improving the system for yourself and fellowdrivers.
Accurate Directions Using Maptuit Program & Qualcomm Macro #54
OperationCommunications
The defi nition of communication is, “the act of communication; transmission; the exchange of thoughts, messages, orinformation, as by speech, signals, writing, or behavior.” Note the defi nition states it to be an exchange, meaning it takes two or more individuals. At Stevens, communication is avital part of our everyday business. That s̓ why we strive to provide you with everyopportunity to communicate as effectively as possible. For drivers, one way to do so is by having a relationship with your supervisor. Every supervisor is dedicated to listening to you and will help you in whatever way they can by going to every length to resolve any issue of concern. In the event that your supervisor is not available, our company has created aladder of hierarchy to climb if assistance is needed immediately. Again, your fi rst line of communication should always be to your supervisor, and then, if necessary your fl eet team leader (John Bruce, ArchieRoberts, Dan Dubberstein) or drivercounselors, and only under specialcircumstances your service manager(Richard Bishop), or OperationsManager (Bill Kemp), Smokey Adams or Jim Franck. If you have an issue or needresolution, follow the chain of command;communication is a two-way street. Our goal is to improve your working conditions and well being to make Stevens Transport a better place to work. We have anexcellent company, a great future and you are the reason for that.
Smokey AdamsVP Operations
Since April 2001Alliance has paid out
over $800,000 inincentive bonuses!!!
For details contactthe Leasing Offi ce!
Donald Doe
8 Transf lo Diagram Driver Services 5
Transfl o Diagram
FINISH TRIP
ORGANIZEPAPERWORK
TAKEPAPERWORK
TO TRUCKSTOP FUEL
DESK
CLERK SCANSPAPERWORKTHAT GOES
DIRECTLY TOSTEVENS
RECEIVEYOUR PAY
SETTLEMENT$$$$$$$$$$
SAVEPAPERWORK
FOR 30 DAYS TOENSURE ALL
TRANSACTIONSARE COMPLETE
NOTICE TO ALL COMPANY DRIVERS AND OWNER OPERATORSThe last Friday of each month a driver meeting is held in the Green Room at 11:00 a.m. All drivers are welcome to participate. It is an open forum and discussion; a task force developed for continued
improvement at Stevens Transport.Sept. 24th Oct. 29th Nov. 26th Dec. 31st
Driver Services,At Your Service
When you need assistance, the friendly faces in Driver Services, locateddownstairs on the main hallway behind the Central Clearance counter, are at your service. When passing by the counter to clearfor dispatch, it is essential that drivers bring their Permit Book, Log Book,yellow Central Clearance sheet andpink sheet from the Tractor SafetyLane. Driver Services personnel willensure that permit books are updated,company and contractor trippaperwork, logbooks and trailerinspection sheets are passed out. The department offers assistance with Payroll, T-Chek and Transfl o. If youʼve got your eye on something special inthe display case, purchases can be made in the Driver Services department. Driver anniversary awards may be claimed in the department as well. This department is open Monday through Friday 7:30 a.m. to 5:30 p.m. andSaturdays from 8:00 a.m. to 12:00 p.m. To reach us during regular business hours, call 800-468-0118 and we willbe happy to assist you as much aspossible.
From L to R:Robin Douglas, Crystal Smith,
Glena Rhodes, Kim Eaton,Kristi Salazar, Cathy Gantt,Rachel Easley (supervisor),
Becky Martinez, Shannon Porter,Ashley Anderson, Rosemary Miller
www.transfl oexpress.comPILOT
DAVIS OILLOVEʼS
RIP GRIFFINʼS
ATTENTION ALLSTEVENS EMPLOYEES
Driver Services has come up with a wonderful idea to involve all employees and their families in putting together a “Stevens Family Cookbook.” For this project to be successful we need every family to participate and send in their favorite recipes. We would like adults and children to use theircreative minds and help us come up with a title and cover idea. We willgive recognition in the cookbook to the winner for the cover picture and title idea we use. Any profi t made from the sales of the cookbook will be given to the Driver Emergency Assist Fund. So everyone please get recipes and
your families creative ideas together and get them to us, ASAP, so we can get this together.
What we need...Employee and immediate family names (and CB handle), category of therecipe, detail cooking instructions and ingredients.Send recipes to...Stevens Transport, Inc.C/O Driver Services/Cookbook9757 Military ParkwayDallas, TX 75227
FAX #: 214-647-3798E-mail: [email protected]
Casserole:RigatoniGiven by: Steve WeibleyTruck # 5468 “Blue Stallion”
1 lb. Hamburger1 lb. Italian sausage5 oz. Hormel pepperoni32 oz. any kind of spaghetti sauce.16 oz. dry rigatoni
Put sauce in crock-pot. Brown hamburger, add to sauce. Brown sausage, add to sauce. Grind pepperoni, then add to sauce. Simmer 2-4 hours. When ready to serve cook Rigatoni to boxinstructions. Drain and add to sauce.
Salad:Grandmaʼs Chicken SaladGiven by: Jim Pruitt, Operations(His motherʼs recipe)
5-6 c chopped, cooked chicken1 c chopped celery1 c chopped pecans, almonds, orcashews1 c seedless grapes (halved)8 oz. water chestnuts, drained and
chopped (optional)8 oz crushed pineapple, drained1-1/2 of a small onion, chopped fi ne2 oz. pimentos, drained (optional)1 large or 2 small red apples. Chopped, not peeled1-2 c miracle whip (adjust to suit your taste)
Mix well. Chill. Good on bread or on crackers. Always a hit at parties!
Soup, Salads, and Sandwiches:Kitchen Sink Tomato SandwichGiven by: Bill Cheney, Safety Dept.
In the peak of tomato season chill one large or two medium tomatoes that have been vine ripened in your back yard. Take two slices of bread. Coat them with an inch of good mayonnaise and one slice tomato a 1/2 inch thick. Place 1 layer tomatoes on one piece of bread. Sprinkle salt, pepper, and sliced yellow (thin) onion, add another layer of tomato and a little lettuce andmash together. Roll up your sleeves and commence to eat over kitchen sink while the juice runs down your elbows.
RECIPES
6 Driver Benef i ts Canadian Invasion 7
As the 2004 elections draw closer, we are hearing more and more about health care benefi ts and what will be done to change them in the future. The truth of the matter is that Americans are currently dealing with rising health care costs, expensive medications and health plans that canʼt meet our needs. We can hope for better health care coverage to come, but what can we do now to avoid major health problems and an empty wallet? We at Stevens have a few suggestions. The key to making the most of your health care plan is to embrace a little preventive medication. That Big Mac and Super Size fries may sound tasty for lunch, but the effects of meals such as that can lead to high cholesterol, cardiac ailments, diabetes, obesity and othermajor medical conditions. Especially for drivers, these health conditions can cause you to lose your medical certifi cation. We encourage you to speak with your family physician who can answer any questions you may have about choosing andmaintaining a healthy diet.
That Big Mac and Super Size fries may sound tasty for lunch, but the effects of meals such as that can lead to high cholesterol, cardiac ailments, diabetes,obesity and other major medical conditions.
Rest and exercise also compliment a healthy lifestyle by allowing your body to function in peak condition. The need for sleep varies for each person but the right amount can maintain good physical and mental health. Proper sleep allows us to have a clear head to make gooddecisions and can help us make the most of our workday. Light to moderateexercise, as much as we want to ignore it, can make a big impact in overall health. Just making minor adjustments in your daily routine – like parking your vehicle farther from the store allowing for greater walking distance to the door or walking the dog for 30 minutes in the evening – not only increases blood fl ow furthering mental health but can alsoreward you with a trimmer physique.
Taking the time toinvest in your health care is an investment you wonʼt regret. The time is now.Again, itʼs the little adjustments to your daily routine that can give you thebiggest payoffs. You can even save yourself time and money while getting the most out of your health care plan by making a few adjustments. We recommend visiting a networkprovider and asking lots of questions from this health expert. Donʼt be afraid to ask for a second opinion when faced with surgery or expensive procedures. Even utilizing the mail service
pharmacy while participating in the plan can make a big difference for yourwallet. If you are taking dailymaintenance medication, then this mail service is just for you. Just ask your doctor to write a 90-day prescription and mail it in with the appropriate forms and co-pay. You minimize the trips you make to the pharmacy, lower the amount of co-pays you spend and there is no prescription deductible.
The need for sleepvaries for each person but the right amount can maintain good physical and mental health. Proper sleepallows us to have a clear head to make good decisions and can help us make the most of our workday. Another key option to minimizeincurred costs is to request a generic brand of medication, if available.Taking the time to invest in your health care is an investment you wonʼt regret. The time is now. We must recognize that the choices we make today will affect the lifestyle we will have tomorrow. With a little preventive medicine and smart lifestyle choices, you too can enjoy a smooth ride on the road to healthier living.
On the Road to Healthier LivingDriver Benefi ts:
We need your Recipes!We are looking to publish a StevensTransport Cookbook First Edition
Send your favorite to: Driver Services9757 Military Parkway • Dallas, TX 75227Or email to: [email protected]
Some drivers may fi nd it disagreeable to cross the Canadian border every now and again with their loaded or unloaded trailers. But did you know that two of our very own owner operators contracted toStevens Transport cross it on a dailybasis? Kevin Murray and Mark VanDenBroek, trucks 1475 and 1469 respectively, haul SC Johnson usually from Pleasant Prairie,Wisconsin back to Brantford, Ontario. As Canadian citizens they are allowed to bring a load in and carry a load out. But they are not permitted to run several loads within the United States before returning to Canada. Both Murray and VanDenBroek began with Stevens Transport in November of 2000 and have over 10 years of over-the-road driving experience. Between the two, over 800,000 miles have been logged. They maintain an excellent relationship with SC Johnson, and both agree that Stevensʼdispatch and customer service reps have a personal approach and are pleasurable to work with. Both Mark and Kevin are experts at crossing the border—see below for their recommendations:
Canadian Border Crossing Tips
1) Have your paperwork complete before you arrive at the crossing. If youʼre not sure how to do it, ask. Most drivers are willing to take a moment to help you.
2) Write in a LARGE and EASY way to read. Donʼt try to fi t all the information
on one line of the inward cargo manifest. Make it easy for the customs offi cer to read.
3) Read all signs pertaining to traffi c control when approaching customs. Look around. See what other trucks are doing and follow.
4) When you arrive at the customs booth, shut your truck off, radio off, CB radio off, and take sunglasses off. Hand the offi cer your paperwork, do NOT give U.S. customs your Bill of Lading. Whatever you give them, they keep and you donʼt get it back. Have your ID ready. Not all offi cers will ask for it, but have it ready. Also, have the $5.00 (U.S. Funds) customs processing fee with yourpaperwork. Listen carefully to thequestions the offi cer asks you and give the proper reply. It is now U.S. Customs & Homeland Security and 99.9% of these people have no sense of humor, so donʼt try to joke around or have fun with them.
5) When the offi cer gives you a sign, being verbal or hand gesture, that you are cleared to go, LEAVE. Donʼt hang around doing
your log book or any other paperwork that does not pertain to U.S. Customs. There are likely more trucks in line behind you who are ready to go too. If you need to go into customs, the offi cer will give you some paperwork back, at which point you proceed to the customs broker to get your paperwork processed for clearance atcustoms. Crossing into Canada. Pretty much the same as entering the U.S.A. other than the $5.00 fee. There are few differences, but most of all, common sense is the best rule of thumb. Look around and watch other drivers. Donʼt be afraid to ask questions. For U.S. drivers coming into Canada, bring small bills for money. Most businesses and restaurants in Canada will accept U.S. funds, but your change will be in Canadian currency. So, unless you are regularly in Canada and can use the money later, small bills are the best to avoid a pocket full of Canadian currency.
Canadian Invasion
Mark VanDenBroek
6 Driver Benef i ts Canadian Invasion 7
As the 2004 elections draw closer, we are hearing more and more about health care benefi ts and what will be done to change them in the future. The truth of the matter is that Americans are currently dealing with rising health care costs, expensive medications and health plans that canʼt meet our needs. We can hope for better health care coverage to come, but what can we do now to avoid major health problems and an empty wallet? We at Stevens have a few suggestions. The key to making the most of your health care plan is to embrace a little preventive medication. That Big Mac and Super Size fries may sound tasty for lunch, but the effects of meals such as that can lead to high cholesterol, cardiac ailments, diabetes, obesity and othermajor medical conditions. Especially for drivers, these health conditions can cause you to lose your medical certifi cation. We encourage you to speak with your family physician who can answer any questions you may have about choosing andmaintaining a healthy diet.
That Big Mac and Super Size fries may sound tasty for lunch, but the effects of meals such as that can lead to high cholesterol, cardiac ailments, diabetes,obesity and other major medical conditions.
Rest and exercise also compliment a healthy lifestyle by allowing your body to function in peak condition. The need for sleep varies for each person but the right amount can maintain good physical and mental health. Proper sleep allows us to have a clear head to make gooddecisions and can help us make the most of our workday. Light to moderateexercise, as much as we want to ignore it, can make a big impact in overall health. Just making minor adjustments in your daily routine – like parking your vehicle farther from the store allowing for greater walking distance to the door or walking the dog for 30 minutes in the evening – not only increases blood fl ow furthering mental health but can alsoreward you with a trimmer physique.
Taking the time toinvest in your health care is an investment you wonʼt regret. The time is now.Again, itʼs the little adjustments to your daily routine that can give you thebiggest payoffs. You can even save yourself time and money while getting the most out of your health care plan by making a few adjustments. We recommend visiting a networkprovider and asking lots of questions from this health expert. Donʼt be afraid to ask for a second opinion when faced with surgery or expensive procedures. Even utilizing the mail service
pharmacy while participating in the plan can make a big difference for yourwallet. If you are taking dailymaintenance medication, then this mail service is just for you. Just ask your doctor to write a 90-day prescription and mail it in with the appropriate forms and co-pay. You minimize the trips you make to the pharmacy, lower the amount of co-pays you spend and there is no prescription deductible.
The need for sleepvaries for each person but the right amount can maintain good physical and mental health. Proper sleepallows us to have a clear head to make good decisions and can help us make the most of our workday. Another key option to minimizeincurred costs is to request a generic brand of medication, if available.Taking the time to invest in your health care is an investment you wonʼt regret. The time is now. We must recognize that the choices we make today will affect the lifestyle we will have tomorrow. With a little preventive medicine and smart lifestyle choices, you too can enjoy a smooth ride on the road to healthier living.
On the Road to Healthier LivingDriver Benefi ts:
We need your Recipes!We are looking to publish a StevensTransport Cookbook First Edition
Send your favorite to: Driver Services9757 Military Parkway • Dallas, TX 75227Or email to: [email protected]
Some drivers may fi nd it disagreeable to cross the Canadian border every now and again with their loaded or unloaded trailers. But did you know that two of our very own owner operators contracted toStevens Transport cross it on a dailybasis? Kevin Murray and Mark VanDenBroek, trucks 1475 and 1469 respectively, haul SC Johnson usually from Pleasant Prairie,Wisconsin back to Brantford, Ontario. As Canadian citizens they are allowed to bring a load in and carry a load out. But they are not permitted to run several loads within the United States before returning to Canada. Both Murray and VanDenBroek began with Stevens Transport in November of 2000 and have over 10 years of over-the-road driving experience. Between the two, over 800,000 miles have been logged. They maintain an excellent relationship with SC Johnson, and both agree that Stevensʼdispatch and customer service reps have a personal approach and are pleasurable to work with. Both Mark and Kevin are experts at crossing the border—see below for their recommendations:
Canadian Border Crossing Tips
1) Have your paperwork complete before you arrive at the crossing. If youʼre not sure how to do it, ask. Most drivers are willing to take a moment to help you.
2) Write in a LARGE and EASY way to read. Donʼt try to fi t all the information
on one line of the inward cargo manifest. Make it easy for the customs offi cer to read.
3) Read all signs pertaining to traffi c control when approaching customs. Look around. See what other trucks are doing and follow.
4) When you arrive at the customs booth, shut your truck off, radio off, CB radio off, and take sunglasses off. Hand the offi cer your paperwork, do NOT give U.S. customs your Bill of Lading. Whatever you give them, they keep and you donʼt get it back. Have your ID ready. Not all offi cers will ask for it, but have it ready. Also, have the $5.00 (U.S. Funds) customs processing fee with yourpaperwork. Listen carefully to thequestions the offi cer asks you and give the proper reply. It is now U.S. Customs & Homeland Security and 99.9% of these people have no sense of humor, so donʼt try to joke around or have fun with them.
5) When the offi cer gives you a sign, being verbal or hand gesture, that you are cleared to go, LEAVE. Donʼt hang around doing
your log book or any other paperwork that does not pertain to U.S. Customs. There are likely more trucks in line behind you who are ready to go too. If you need to go into customs, the offi cer will give you some paperwork back, at which point you proceed to the customs broker to get your paperwork processed for clearance atcustoms. Crossing into Canada. Pretty much the same as entering the U.S.A. other than the $5.00 fee. There are few differences, but most of all, common sense is the best rule of thumb. Look around and watch other drivers. Donʼt be afraid to ask questions. For U.S. drivers coming into Canada, bring small bills for money. Most businesses and restaurants in Canada will accept U.S. funds, but your change will be in Canadian currency. So, unless you are regularly in Canada and can use the money later, small bills are the best to avoid a pocket full of Canadian currency.
Canadian Invasion
Mark VanDenBroek
8 Transf lo Diagram Driver Services 5
Transfl o Diagram
FINISH TRIP
ORGANIZEPAPERWORK
TAKEPAPERWORK
TO TRUCKSTOP FUEL
DESK
CLERK SCANSPAPERWORKTHAT GOES
DIRECTLY TOSTEVENS
RECEIVEYOUR PAY
SETTLEMENT$$$$$$$$$$
SAVEPAPERWORK
FOR 30 DAYS TOENSURE ALL
TRANSACTIONSARE COMPLETE
NOTICE TO ALL COMPANY DRIVERS AND OWNER OPERATORSThe last Friday of each month a driver meeting is held in the Green Room at 11:00 a.m. All drivers are welcome to participate. It is an open forum and discussion; a task force developed for continued
improvement at Stevens Transport.Sept. 24th Oct. 29th Nov. 26th Dec. 31st
Driver Services,At Your Service
When you need assistance, the friendly faces in Driver Services, locateddownstairs on the main hallway behind the Central Clearance counter, are at your service. When passing by the counter to clearfor dispatch, it is essential that drivers bring their Permit Book, Log Book,yellow Central Clearance sheet andpink sheet from the Tractor SafetyLane. Driver Services personnel willensure that permit books are updated,company and contractor trippaperwork, logbooks and trailerinspection sheets are passed out. The department offers assistance with Payroll, T-Chek and Transfl o. If youʼve got your eye on something special inthe display case, purchases can be made in the Driver Services department. Driver anniversary awards may be claimed in the department as well. This department is open Monday through Friday 7:30 a.m. to 5:30 p.m. andSaturdays from 8:00 a.m. to 12:00 p.m. To reach us during regular business hours, call 800-468-0118 and we willbe happy to assist you as much aspossible.
From L to R:Robin Douglas, Crystal Smith,
Glena Rhodes, Kim Eaton,Kristi Salazar, Cathy Gantt,Rachel Easley (supervisor),
Becky Martinez, Shannon Porter,Ashley Anderson, Rosemary Miller
www.transfl oexpress.comPILOT
DAVIS OILLOVEʼS
RIP GRIFFINʼS
ATTENTION ALLSTEVENS EMPLOYEES
Driver Services has come up with a wonderful idea to involve all employees and their families in putting together a “Stevens Family Cookbook.” For this project to be successful we need every family to participate and send in their favorite recipes. We would like adults and children to use theircreative minds and help us come up with a title and cover idea. We willgive recognition in the cookbook to the winner for the cover picture and title idea we use. Any profi t made from the sales of the cookbook will be given to the Driver Emergency Assist Fund. So everyone please get recipes and
your families creative ideas together and get them to us, ASAP, so we can get this together.
What we need...Employee and immediate family names (and CB handle), category of therecipe, detail cooking instructions and ingredients.Send recipes to...Stevens Transport, Inc.C/O Driver Services/Cookbook9757 Military ParkwayDallas, TX 75227
FAX #: 214-647-3798E-mail: [email protected]
Casserole:RigatoniGiven by: Steve WeibleyTruck # 5468 “Blue Stallion”
1 lb. Hamburger1 lb. Italian sausage5 oz. Hormel pepperoni32 oz. any kind of spaghetti sauce.16 oz. dry rigatoni
Put sauce in crock-pot. Brown hamburger, add to sauce. Brown sausage, add to sauce. Grind pepperoni, then add to sauce. Simmer 2-4 hours. When ready to serve cook Rigatoni to boxinstructions. Drain and add to sauce.
Salad:Grandmaʼs Chicken SaladGiven by: Jim Pruitt, Operations(His motherʼs recipe)
5-6 c chopped, cooked chicken1 c chopped celery1 c chopped pecans, almonds, orcashews1 c seedless grapes (halved)8 oz. water chestnuts, drained and
chopped (optional)8 oz crushed pineapple, drained1-1/2 of a small onion, chopped fi ne2 oz. pimentos, drained (optional)1 large or 2 small red apples. Chopped, not peeled1-2 c miracle whip (adjust to suit your taste)
Mix well. Chill. Good on bread or on crackers. Always a hit at parties!
Soup, Salads, and Sandwiches:Kitchen Sink Tomato SandwichGiven by: Bill Cheney, Safety Dept.
In the peak of tomato season chill one large or two medium tomatoes that have been vine ripened in your back yard. Take two slices of bread. Coat them with an inch of good mayonnaise and one slice tomato a 1/2 inch thick. Place 1 layer tomatoes on one piece of bread. Sprinkle salt, pepper, and sliced yellow (thin) onion, add another layer of tomato and a little lettuce andmash together. Roll up your sleeves and commence to eat over kitchen sink while the juice runs down your elbows.
RECIPES
4
Success doesnʼt come overnight, but for Donald Doe, success can come with a strong work ethic,perseverance and dedication. After facing unemployment from his job at a large manufacturing plant in 2001, Doe realized that being successful wasnʼt about having a job, it was about building a career. The demand for company drivers was strong and he soon found himself in drivertraining at Commercial DriverTraining, Inc. in Augusta, GA. Upon graduation in April 2002, and comparing all of his options, Doe elected to join the Stevens Transport team. After several months on the road, he evaluated where his career path was taking him and decided he wanted more...he wanted to takecontrol of his career. Thatʼs when Doe joined the Alliance Leasingprogram. “Itʼs not the lease that makes thedriver successful, itʼs the personrunning the business,” says Doe. This personal philosophy hasyielded him great returns on hisinvestment, proving to himself and to his family that he is truly on the path to success. By being conscious of his finances, saving money and setting high goals, Doe was recently able to purchase a house for hisfamily. These smart business decisions have also allowed him to realize his potential and set further goals for himself, including a secondtruck lease. For company drivers
contemplating joining the Alliance Leasing program, Doe advises to “come into the program hungry. Save up all your money, get the ball rolling and look at this opportunity as a business and operate it as one.” Doe and his wife of nine yearsAlisa have two daughters, Kaylyn and Lacy. During his time off, thefamily enjoys spending time togetherwith friends in their new home in South Carolina. Doe also enjoys working on his house and in his yard, as well as building his spirituality. With the continued support from people like Alvin Poindexter,Anthony Powell and Herbert Floyd of the Alliance program, Doe looks forward to continuing on his path to success with Stevens.
“Itʼs not the lease that makes the driversuccessful, itʼs the person running the business.”
Like most large trucking companies across the United States, Stevens places top priority on following safety rules and regulations to help keep thecompany going strong. As one of the most safety-conscious companies in the industry, we place the well being of our drivers and other travelers on the road as top priority. Safety and close quartermaneuvering are two major topics we at Stevens are constantly working with drivers to enforce. Driver workshops and one-on-one talks have become the most effective ways of stressing these important issues. “Most accidents lately have been due to improper following distance,” said Kip Gandy, Operational Supervisor. “Itʼs important that our drivers always observe the proper following distance because a lot of the time the only out you have is whatʼs in front of you. By increasing our focus on this weʼve been able to reduce the number of accidents,
which saves the company and drivers money,” said Gandy. Each quarter a safety workshop is available to all drivers andemphasizes a certain aspect of safety. The winter workshop will focuson driving safely in various weatherrelated conditions. Every 90 days drivers arerequired to participate in a one-on-one safety talk with a Stevens operational instructor to refresh their memory of company policies and assess how well they are following procedures. Kip Gandy, Tracy Crite, and Chris Blessing make up the operationalsupervisory team. Gandy works withowner operators, Crite is responsible for student graduates and Blessing oversees the regional fl eet. This team, along with the rest of the Stevens family would like to thank all Stevens drivers who place thesafety of others, and themselves, as a toppriority.
Alliance / Owner Operator Saftey Corner 9
Driver Profi le
Get your digital, 35 mm, ordisposable camera ready!Aim and shoot to win — monetary prizes will be awarded.
Mail your photo to K. Anderson c/o Stevens Transport or email your photo to:[email protected] and photos will bepresented in the next edition!
Photo Contest!
ATTENTIONSTEVENSDRIVERSReferral Bonus
$$$If you refer an independent
contractor to Stevens Transport upon his/her fi rst dispatch
you will receive a$750 Referral Bonus!
Call 800-366-0167for complete details
Safety Corner
Stevens has recently changed the Maptuit Program to include thedirections to the shippers, receivers,and fuel stops after the “LoadAcknowledgement” is sent viaQualcomm. When you receive theMaptuit directions, write them down, compare with a map to ensure solid trip planning before rolling. For the most accurate directions as you get closer to the customer location, use Qualcomm Macro #54. The numberof requests that can be made haverecently been increased to fi ve. This should be of assistance in the event that a turn or exit is missed. Should additional information need to be added or you discoveran error in the directions, use theQualcomm Macro #54 to inform the
Fuel Department of those changes or additions. Information that would be helpful include “Cash only, no t-cheks accepted,” “no overnight parking at receiver,” “guard gate uses channel 13,” etc. Maptuit is an exceptional tool that continues to evolve. With constant updates to the program and your added input, Maptuit provides you with vital information. Anywhere, anytime, you can fi nd directions as Maptuit zeros in on your location and confi gures the best route to your destination. Begin or continue to use theQualcomm Macro #54 improving the system for yourself and fellowdrivers.
Accurate Directions Using Maptuit Program & Qualcomm Macro #54
OperationCommunications
The defi nition of communication is, “the act of communication; transmission; the exchange of thoughts, messages, orinformation, as by speech, signals, writing, or behavior.” Note the defi nition states it to be an exchange, meaning it takes two or more individuals. At Stevens, communication is avital part of our everyday business. That s̓ why we strive to provide you with everyopportunity to communicate as effectively as possible. For drivers, one way to do so is by having a relationship with your supervisor. Every supervisor is dedicated to listening to you and will help you in whatever way they can by going to every length to resolve any issue of concern. In the event that your supervisor is not available, our company has created aladder of hierarchy to climb if assistance is needed immediately. Again, your fi rst line of communication should always be to your supervisor, and then, if necessary your fl eet team leader (John Bruce, ArchieRoberts, Dan Dubberstein) or drivercounselors, and only under specialcircumstances your service manager(Richard Bishop), or OperationsManager (Bill Kemp), Smokey Adams or Jim Franck. If you have an issue or needresolution, follow the chain of command;communication is a two-way street. Our goal is to improve your working conditions and well being to make Stevens Transport a better place to work. We have anexcellent company, a great future and you are the reason for that.
Smokey AdamsVP Operations
Since April 2001Alliance has paid out
over $800,000 inincentive bonuses!!!
For details contactthe Leasing Offi ce!
Donald Doe
10
Not many drivers enjoy dealing with equipment failures or road breakdown, but at Stevens, we pride ourselves on being prepared for these situations before they ever happen. Thanks to our dedicated team in the Roadside BreakdownDepartment, no problem our drivers face is too big for us to overcome. As Stevens Transport has grown, so has the staff in the road breakdowndepartment. Currently, Supervisor Terry Harper heads up the group consisting of nine coordinators and one clerk.Combined the team boasts over 57 years of service and remains dedicated toquality, effi ciency and care in order to keep our drivers rolling. Coupled with the latest technology, the team can focus on overseeing emergency breakdown situations, watch forwarranties, track downed equipment and minimize costs in order to help eliminate unnecessary repairs. Tools such as the TMT allow a breakdown coordinator to look up the history of each piece ofequipment to better assess a driver s̓situation and give an informed plan ofaction to our driver while on the phone. If service is needed from one of our many vendors across the United States and Canada, the North AmericanTechnologies Locator Service provides a list of thousands of vendors who canprovide emergency service to ourstranded driver, eliminating the need to fi nd vendors by using a phonebook. Another needed upgrade for thedepartment came in the form of newcomputers that are able to access andmanage systems on the network and better facilitate warranty work. As a driver, the most noticeable change you mayencounter is the automated phone system. By introducing a program that manages callers on hold, coordinators can minimize and even eliminate the amount of time a driver might have to wait for service. With all of these tools so closely at
hand, the road breakdown team is able to coach a driver by phone, ultimately leading the driver to fi x the problem without extraassistance in some cases. This proves that Stevens ̓ Roadside BreakdownDepartment is truly in a class by itself. Before you are faced with unforeseen problems on the road, please keep thefollowing suggestions from ourbreakdown department in mind so that they can thoroughly evaluate yoursituation:
1.) always have a pen and paper ready to take notes from the coordinator,2.) know your truck and trailer numbers, 3.) have the hub readings ready for both truck and trailer,4.) let the coordinator know about your status – are you loaded, what are yourdelivery and pick up times, what are the temperature set point and actualtemperature readings,5.) give a thorough description of the problem, and6.) be prepared to conduct a few minimal checks for the coordinator.
By providing Stevens drivers withexcellent service, we can help them have as smooth a ride as possible. We value our drivers and are dedicated to providing the most effi cient and effective servicepossible, around the clock. So take comfort in knowing that we are riding with you, no matter where the roads may lead.
Award Winners Shop Talk 3
L to R: Tracy Scott, Richard Hogue, Terry Harper, Laura Hooser andWayne Hargraves
A little girl once clicked her heels three times and said these words, “There’s no place like home, there’s no place like home!” Good day Sir! My name is Dwayne and I would like to come home. One year ago this month I left Ste-vens out of frustration, not realizing that 95% of my problems were self-infl icted. I want to come back and become a trainer, I want to show the new people the right way to driving a truck. Why am I writing you? I want to know if there is any way I can bypass the required miles needed to become a trainer. How did I come to this deci-sion? Well since I’ve been with this XYZ company I have had the opportu-nity to speak to several Stevens drivers, and the ones that were ready to quit I’ve talked them out of it! Two went on to be-come lease drivers, one bought his own truck, and all three were do-ing well for themselves. What did I say to them? To stick it out, that the grass is painted green on the other side (XYZ company). So you see Sir I made a mistake and want to come home and teach. I am a Buz-zard thru and thru.
Dwayne
Glad to have you back, Dwayne, and congratu-lations on your newly acquired lease truck!
Welcome Back !(a letter to Mr. Steven Aaron)
dated May 2004Shop Talk
2
Proud, dedicated, loyal. These three characteristics describe a man who leads by example and has earned the respect of thousands of drivers. In an industry with stiff competition for the best of the best, the entire StevensTransport family is happy torecognize Theo Wiggins as our fi rst driver to achieve 20 years of service and driving excellence. Originally from Trenton, NewJersey, Wiggins was introduced to thetrucking industry at an early age. Watching his father support his family and enjoy his career as an OTR driver instilled in Wiggins the fundamentalprinciple that setting goals andworking hard to achieve them will lead to success. Upon completion of hisservice in the U.S. Army in 1967,Wiggins was hired to drive a delivery truck in New York City. After gaining valuable experience in this fast-paced environment, he decided to takecontrol of his future and became an owner operator. Striving to build his business for four years, Wigginsrealized that his career had led him to a crossroad. As an owner operator, Wiggins had
traveled thousands of miles and was exposed to many stories from otherdrivers about the true environments of many trucking companies. A name he heard often was Stevens Transport which was known for its familyoriented relationship with its drivers, both company and owner operator.Enticed by excellent driver treatment,great benefi ts and solid companystability, Wiggins realized his future as a driver rested with Stevens Transport. Wiggins ̓fi rst fi ve years with Stevens were spent as a company driver. With many valuable lessons and experiences under his belt, Wiggins was anxious to share them with others and decided to
become a trainer. Being able to pass along his passion and knowledge of the industry to every student that comes under his supervision has proven to be the pinnacle of his career. Wiggins builds close relationships with each young driver and is happy to know he is making a difference and helpingothers begin a successful career. Itʼs what he does best and what he lovesmost at Stevens. “I have stayed loyal to Stevensbecause it is a very good company to work for,” said Wiggins. “When I have a problem, they listen and try their best to solve it. Stevens has stood behind me 100%. Iʼve been very blessed here.” Wiggins has witnessed our company grow into the industry leader we aretoday. When his career began with the company in 1984, our fl eet consisted of nearly 50 trucks and several customers. Today, we boast a fl eet of nearly 1700 tractor trailers that log miles around the country in support of hundreds ofcustomers. Congratulations again to TheoWiggins for his continued success and we look forward to working with him for years to come.
DRIVERS3 Year Jacket
Russell AllenPatrena (Trena) Baker
William BaumJames W. Bennett
Gary BilleraJoktan D. Bolden
Christopher BrindleyGilbert Garcia
Fabio CartagenaRonnie Carter
Nicolae CuprianWalter Dabney
Derick FordHerbert FloydTimothy GanttTerry Gardner
Mikhail GritsmanRobert HagarPaul HamiltonJerome Hills
Jimmy HorganKarl IglehartManuel JungArthur Kehs
Robert LanamPatrick Leal
Gary McQueenSean Meyer
Marilyn MillerErin MitchellSteve MooreLisa Powell
Sergio RodriguezJohn RoweJose Salinas
Samuel StoneOnterio Sutton
John TewellRyan VarnadoeSteven VideonOtto Walker
Craig WehmannBrad Whitaker
Keith Whitehead
James WilliamsRoyal Williams
Harold Willmann
5 Year PendantJohn Burczyk
Felix ChukhmanRichard HaidenDonald HarrisonTerrance James
Russell LeeDavid Morris
Vincent VelasquezGeorge Viveros
Franklin WilliamsGlenn Wilson
10 Year RingLukas Andrews
Lawrence ArchibaldPerry Green
Archie JacksonDave McGathyRonnie NelsonChris Parsons
Donald PetersonJeffrey Thomas
20 Year MilestoneTheo Wiggins
OFFICE & SHOP
3 Year Maroon Jacket
Robin DouglasTom Drummond
Robin FosterRandall Franklin
Bill GibbinsToni Gibbins
Thavian GodwinCheryle Hesse
Russell HogueBill Johnes
Robert MillerSilvano Ruiz
Francisco VillarealMisty Youngblood
Terry Hamilton
5 Year PendantAutumn Ackerman
Billy CarrawayCarl ChapmanSandy ClemDon Cohn
Elvir DizdarevicLeslie EatonJosie Garza
Deneen HunterKelly Jackson
Blessy MathewEugenio MunizJesus MunozChris ParkerAdan RazoRick Riddle
Archie RobertsMedo Sakanovic
Ekrem SalicMartha Shaw
Saban SkeledzicKatrina Spencer
Amos Wells
10 Year RingRobert BoydFrank Keith
Fernando RodriguezRoy SergantBill Cheney
Brenda Swonke
20 Year MilestoneKathy Whitaker
James Pruitt
MONTHLYAWARDS(through May)
JanuaryTRAINEE TEAM:
Melanie Lee & Tony AmmonsGRAD: Jerry McFarland
TRAINER: Warren ShefferDRIVER: Dean Vogan
FebruaryTRAINEE TEAM:Jennifer Livesay &Elizabeth Helmer
GRAD: Jerry McFarlandTRAINER: Carlos Fauntleroy
DRIVER: Gary McQueen
MarchTRAINEE TEAM:Michael Norris &Gary Matthiesen
GRAD: Lanis Lopez/Louis Lopez III
TRAINER: Derrick FordDRIVER: Mike Duncan
AprilTRAINEE TEAM:Maxine Patton &
Joanna WhiteGRAD: Gerald Dennis
TRAINER: Richard HaidenDRIVER: Kevin Hix
MayTRAINEE TEAM:
None for MayGRAD: None for May
TRAINER: Greg WootenDRIVER: David Murdoc
Recognizing Driver Theo Wigginsʼ20 Years of Driving Excellence
Featured Driver Award Winners 11
Theo Wigginswith Steven L. Aaron
The 20 Year ClubCongratulations to the following individuals that have been with
Stevens for 20 years:
Bob NelsonMichael Richey
Betty TurnerJimmy MartinKathy Whitaker
Todd AaronJames PruittTheo Wiggins
AWARD WINNERS
vol. 1 issue 1
Stevens Transport Launches New Newsletter
STEVENS DISPATCH
9757 Military ParkwayDallas, TX 75227
To All Stevens Associates,
It has been awhile sincean issue of the “Stevens Dispatch” has appeared in print, but I trust everyone will enjoy reading our latestedition. Our company is really on the move. Not only are we at the right place at the right time (i.e., a severe capacityshortfall in the refrigerated
sector), but we are also doing a lot of things in a smart and effi cient manner. Our customerbase is growing rapidly and the demand for our service is tracking at a very high level. Our results year to date are very strong, and obviouslyyou folks provide thebackbone that supports our exceptional performance. Please accept my sincerest “Thanks” to everyone for a
job well done. With yourcontinued good work andefforts, we are certain toremain one of North Americaʼs leading refrigerated truckload carriers.
With kind regards to all,
Steven L. AaronChairman of the Board
ATTENTION DRIVERS andOWNER OPERATORS
FROM SEPTEMBER 1ST THROUGH DECEMBER 1STSTEVENS IS ASKING YOU TO DROP SUGGESTIONS FOR
ACCIDENT PREVENTION
HELP US TO PROVIDE NEW AND EXISTING DRIVERS WITH TIPS AND ADVICE ON HOW TO HAVE AN ACCIDENT FREE 2005
THANK YOU IN ADVANCE FOR YOUR ASSISTANCE!!!