#SC @HelenBevan #Confed2015

Scrap the programme – this is an era for change platforms

Source of image: Buildingchangetrust.org

Helen Bevan@HelenBevan

#SC @HelenBevan #Confed2015

I amar prestar aen, Han mathon ne nen, Han mathon ne chae,

A han noston ned gwilith

The world is changed,I feel it in the water, I feel it in the Earth,I smell it in the air

Galadriel’s prologue: The Lord of the Rings: The Fellowship of the Ring

#SC @HelenBevan #Confed2015

The battle and balancing between the old and new power will be a defining feature

of society and business in the coming yearsJeremy Heimans and Henry Timms

Understanding new power, Harvard Business Review, December 2014 https://hbr.org/2014/12/understanding-new-power?utm_campaign=Socialflow&utm_source=Socialflow&utm_medium=Tweet

#SC @HelenBevan #Confed2015

Jeremy Heimens TED talk “What new power looks like” https://www.youtube.com/watch?v=j-S03JfgHEA

old power new power

• systematic “change management”

• too often, leaders prescribe outcome and method of change in a top-down way

• change is experienced by people at the front line as “have to” (imposed) rather than “want to” (embraced)

Change Programmes

• everyone (including service users and families) can help tackle the most challenging issues

• value diversity of thought• connect people, ideas and

learning• Role of formal leaders is to

create the conditions & get out of the way

Change Platforms

“Tear down the walls”

#SC @HelenBevan #Confed2015

What do we mean by “platforms”?Platforms help to make resources and participants more accessible to each other Properly designed, they can scale the potential for collaboration, learning, sharing and changing across whole systemsSource: taken from http://dupress.com/articles/platform-strategy-new-level-business-trends/ See also http://www.digitaltonto.com/2015/4-things-you-should-know-about-platforms/?ct=t%28Why_Some_Movements_Succeed_5_31_2015%29 http://www2.deloitte.com/us/en/pages/center-for-the-edge/articles/john-hagel-at-sxsw.html

#SC @HelenBevan #Confed2015

Kinds of platforms we use

1. Social platforms2. Mobilisation platforms3. Learning platforms

#SC @HelenBevan #Confed2015For more information/explanation visit: http://linkis.com/www.oscarberg.net/20/QwGqW

#SC @HelenBevan #Confed2015

Our change platformsMore than 5,000 enrolees in 2014 & 2015

#SHCR: 35.3m Twitter impressions(since April 2014)

Nearly 50,000 downloads of school materialsEnrolments from 41 countries

Nearly 100 local learning groups across the globe

21,000 active usersActivists from 120

countries@theedgenhs: 194.1k

Twitter impressions (since 1 January 2015)

800,000 pledges in 20144 X the local

activity/connectivity in 2015 compared to 2014#nhschangeday: 130m

impressions Facebook impressions

253,999

A knowledge hub for change activists in

health and care

Biggest-ever digital campaign for EMAP (Health Service Journal and Nursing Times):

14,000 contributors to the joint campaign to “challenge top down change”

Ground-breaking: the first-ever crowd-sourced theory of change in the NHS

What does the NHS workforce think? 14,000 contributors recently identified 10 barriers to change:

Confusing strategies

Over controlling leadership

Perverse incentivesStifling innovation

Poor workforce planning

One way communication

Inhibiting environment

Undervaluing staff

Poor project management

Playing it safe

Source: Health Service Journal, Nursing Times, NHS Improving Quality, “Change Challenge” March 2015

What does the NHS workforce think? 14,000 contributors recently identified 11 building blocks for change:

Inspiring & supportive leadershipCollaborative working

Thought diversityAutonomy & trust

Smart use of resources

Flexibility & adaptability

Long term thinking

Nurturing our people

Fostering an open culture

A call to action

Source: Health Service Journal, Nursing Times, NHS Improving Quality, “Change Challenge” March 2015

Challenging the status quo

#SC @HelenBevan #Confed2015

Our change platforms

We won the Harvard Business

Review/McKinsey global

challenge for creating “leaders

everywhere”

Identified as one of the most significant “stealth

revolutionaries” in healthcare (source: Social Media in the NHS)

“Probably the most widely read, impactful NHS paper globally,

challenging the “Five Year Forward View””

#SC @HelenBevan #Confed2015

Improvement teams will move from “bench

scientists” (programme managers) to knowledge leaders and connectors

http://connect.forwardmetrics.com/business-management/the-strength-within.html

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Because there’s a problem….

Source of quote: Harold JarcheSource of image:http://gotcll.com/about-2/

Gettinginformation off the

internet is like taking a drink from a fire hydrant

Mitchell Kapor

#SC @HelenBevan #Confed2015

#SC @HelenBevan #Confed2015

What is the best way to spread new knowledge?

Source of data: Nick Milton www.nickmilton.com/2/2tOjE

Social connection/discussion is 14 times more effective

than written word/ best practice

databases/toolkits etc

Source of image: happiness-one-quote-time.blogspot.com

#SC @HelenBevan #Confed2015

Social curatingFinding things out and keeping up to date• “pulling” information, but also having

it “pushed” to us by trusted sourcesMaking sense and meaning of information• Reflecting and putting into practice

what we have learned• Plugging information into our own

mental models and turning it into knowledge

Connecting and collaborating• Sharing complex knowledge with our

own work teams• Testing new ideas with our own

networks• Increasing connections through social

networks

Source: Harold Jarche

#SC @HelenBevan #Confed2015

#SC @HelenBevan #Confed2015

My most widely shared tweets of 2015

15,798 impressions

11,920 impressions

29,202 impressions

11,713 impressions

9,546 impressions

18,163 impressions

13,247 impressions

14,523 impressions

15,798 impressions 15,540 impressions

We have the potential to change the world through connections

30th May 2015

#SC @HelenBevan #Confed2015

“Even the smallest creature can

change the world”Galadriel to FrodoLord of the Rings