A networking and education opportunity for

professionals throughout the state who want to learn

about the latest initiatives, best practices, innovative

products and services, and meet key contacts.

www.centralinaaging.org

Friendship Missionary Baptist Church 3400 Beatties Ford Rd

2018

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25

CENTRALINA

AGING

IN

ACTION 1-800-508-5777

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IMPORTANT INFORMATION

We consider your opinion valuable and will utilize it to improve our conference platform every year. The evaluation will be completed online after the conference using an online survey option.

This evaluation is required in order to receive credits and print your certificate.

Nurses will be asked to sign off at the conference and receive their certificates the day of the conference.

Credits are brought to you by our partnership with:

EVALUATION

This educational activity is offering credits for Adult Care Home Staff , Nursing Home Administrators and Activity professionals. This educational activity offers 5.0 contact hour credits for Adult care Home staff, Nursing Home Administrators and 4.5 hours have been applied for to reward Continuing Nursing Education hours. Hospice & Palliative Care Charlotte Region Organizational Education Institute is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

CONTINUING EDUCATION CREDITS

NEED A PLACE TO STAY? CONFERENCE FEATURES

See hotel suggestions below:

Hampton Inn Charlotte—Uptown 530 Dr. Martin Luther King Blvd.

1-855-605-0317

Double Tree by Hilton Hotel Charlotte 895 W. Trade Street

704-347-0070

Conference fee includes free parking, morning refreshments, hot lunch and access to the exhibit hall with over 40 vendors! Join us for the best networking and educational opportunity in the state offered at a low cost of $70.00 if you register before to September 28th .

Equal Opportunity/Affirmative Action Employer. Auxiliary aids and services available

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Thanks to Our Sponsors! DIAMOND

GOLD

SILVER

Inspiring, Practical Keynote

The media frequently warns older people about online criminals, fake lotteries and telemarketing schemes. In reality though, most of the $3 billion that’s stolen annually from seniors is taken by their family members, friends, acquaintances and caregivers.

Listen to Philip Marshall’s story about a hard-learned lesson that hit close to home. Philip turned in his father when he suspected financial abuse of his grandmother, Brooke Astor — a well-known philanthropist of New York.

In one of the best known elder abuse cases, Philip Marshall advocated for his grandmother, and successfully stopped the financial exploitation and psychological abuse perpetrated by her son. Since then, he’s turned a background in historic preservation into a passion for elder justice.

Philip founded “Beyond Brooke” to help the cause of elder justice through advocacy, training, select projects, and fostering multi-disciplinary partnerships. Since 2010, Marshall has been border to border with elder-justice practitioners. In 2015 he testified before the U.S. Senate Special Committee on Aging.

Philip tours the country advancing his advocacy “Beyond Brooke” — compelled by the recognition that to be complacent about elder-justice is to be complicit in elder abuse.

The Brooke Astor Story: Hard-learned lessons that address elder abuse and financial exploitation

PHILIP MARSHALL Beyond Brooke, Founder

Panel Discussion

Laurie Gallagher Robert Blancato Kim Overton

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Elder abuse is widespread and impacts everyone in our society. It takes away from our public health, civic participation, and economic resources. The mistreatment of older people can take many forms, including physical, emotional and sexual abuse, financial exploitation, and neglect. Though as many as 1 in 10 older people are abused each year, a majority of cases go unreported for many reasons. A prestigious panel of federal, state and local representatives weigh-in on these issues and bring forth ideas about advocacy, training and community partnership.

Laurie Gallagher, Associate County Attorney Mecklenburg County Department of Social Services

Kimberly Overton, Chief Resource Prosecutor, NC Conference of District Attorneys

Philip Marshall, Founder of Beyond Brooke

Moderator: Robert Blancato, National Coordinator for Elder Justice Coalition

Philip Marshall

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Agenda-at-a-Glance 8:00 AM - 9:00 AM

Registration, Networking and Continental Breakfast LOBBY & FELLOWSHIP HALL FIRST FLOOR

9:00 AM - 10:00 AM

Welcome and Opening Keynote: Philip Marshall SANCTUARY SECOND FLOOR

Philip C. Marshall, founder of Beyond Brooke, helps the greater cause of elder justice through advocacy, training, select projects, and fostering multi-disciplinary partnership. He will begin the conversation of financial abuse and exploitation.

10:00 AM -10:30 AM

BREAK

10:30 PM -12:00 PM

Panel of Experts SANCTUARY SECOND FLOOR

Elder abuse is widespread and impacts everyone in our society. The mistreatment of older people can take many forms, including physical, emotional, and sexual abuse, financial exploitation, and neglect. A prestigious panel of federal, state and local representatives weigh-in on these issues and bring forth ideas about advocacy, training and community partnership.

12:00 PM- 1:00 PM

LUNCH and Exhibitors EXHIBIT HALL

1:00 PM- 2:15 PM

Mental Health 101 Part I

Professional Boundaries

Healing Through Art & Music

New Era of Healthcare (PACE)

Stigma & Awareness: Dementia

Occupational Therapy in Home Safety

Elder Financial Exploitation

2:15 PM- 2:45 PM

BREAK

2:45 PM- 4:00 PM

Mental Health 101 Part II

I’ll Do It My Way: Non-Compliance

Bridging the Digital Divide

Dementia-Friendly Community

Hearing Aids 101

Information for Life

Dementia Care Practice

4:00PM Closing and Receive Certificates

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Conference Breakout Sessions

1:00 PM—2:15 PM CONCURRENT BREAKOUT SESSIONS

Professional Boundaries: Protecting Yourself and the Clients You Serve

When providing care, healthcare professionals are particularly susceptible to boundary concerns. Understanding the importance of healthy boundaries and recognizing the negative outcomes of boundary violations is crucial to ensuring the best quality of care for Hospice recipients, as well as combatting compassion fatigue. In this session, we will explore the importance of healthy boundaries in the professional/client relationship. We will discuss the potential outcomes of boundary concerns. We will also explore the difference between a “boundary crossing” versus a “boundary violation”. Practical tips for maintaining a therapeutic relationship with the clients we serve will be provided.

Melissa Coursey, MSW, LCSW, Hospice & Palliative Care of Cabarrus County Jessica Keegan McComb, MSW, LCSWA, Hospice & Palliative Care of Cabarrus County

Mental illness and substance use disorder affect people from all walks of life and all age groups. Unfortunately, mental health issues often go under-recognized and under-treated in adults over 60. The good news is that mental health and substance use disorders are treatable, and many people recover. Will you be part of the solution? Increase your mental health knowledge and learn essential de-escalation techniques. Join the conversation about how you can help older adults access treatment and take control of their mental health.

Melissa Stefanski, BS, MA, Geriatric Adult Mental Health Specialty Team

Mental Health 101 (Part 1)

Healing Through Art and Music Therapy

Participants will experience hands-on “One Minute Art” exercises to experience the immediate and positive affects of healing art. The One Minute Art exercises are designed to support creativity, trigger memory recall, reduce stress and encourage individual and caregiver participation in healing through art. This session will also explore the effects music has on the mind and body, and which music has the greatest effect.

Eileen Schwartz, BFA/MAE, Art Facilitator and Instructor Mindy Arndt, MT-BC, Owner/Operator of Music with Mindy Learning Studio

The New Era of Healthcare for NC Seniors (PACE)

As our aging population continues to grow exponentially in North Carolina, so does the need for a more accountable and innovative model of care for our aging population. Learn how the PACE program uses a preventative care and management of service utilization model as opposed to the traditional fee for service model. A medical diagnosis may never go away but a social determinant such as lack of nutrition, transportation or socialization can be evaluated and improved to ensure every senior is functioning to their fullest capacity, ultimately improving their overall health and quality of life. This is the new era of healthcare; our seniors deserve to thrive in the home and community based setting.

Renee Rizzuti, FABC, MHA, LNHA, CEO/Executive Director-PACE of the Southern Piedmont April Barnes, Director of Outreach and Enrollment-PACE of the Southern Piedmont

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Conference Breakout Sessions

Stigma and Awareness: How they Impact our Interactions with Persons with Dementia

The presentation begins with a review of the latest research concerning the stigma of dementia and the potential impact of this on the well-being of persons with dementia. The discussion will include how negative perceptions, both implicit and explicit, can impact our interactions with persons with dementia. Finally, we will put these principles to the test using several scenarios which illustrate ways in which our perceptions and awareness can impact persons with dementia.

Dr. Louise Murray, PhD, UNC Charlotte Angela Burrow, CDP CADDCT

The Role of Occupational Therapy in Home Safety for Community Dwelling Adults

We will review the role of the Occupational Therapist from "cradle to grave". Our focus will be on the specific domains that affect seniors in the community and when to consult with an Occupational Therapist.

Kimberly Terry OTR/L CAPS Alison Starkey PT MBA/MHA CAPS CDP

How to Spot and Stop Elder Financial Exploitation

We will begin with an agreeable definition of elder abuse and financial exploitation. We will address the individual, interpersonal, and contextual risk factors that contribute to the underlying cause(s) of potential financial exploitation; summarize screening methods (and other resources) to detect "red flags" that signal alleged or actual abuse; address response to alleged or actual abuse; discuss the articulation between those who serve and save; review advances in legislation that help report and respond to elder financial exploitation

Philip Marshall, Professor Emeritus, Roger Williams University

Mental Health 101 (Part II)

Mental illness and substance use disorder affect people from all walks of life and all age groups. Unfortunately, mental health issues often go under-recognized and under-treated in adults over 60. The good news is that mental health and substance use disorders are treatable, and many people recover. Will you be part of the solution? Increase your mental health knowledge and learn essential de-escalation techniques. Join the conversation about how you can help older adults access treatment and take control of their mental health.

Melissa Stefanski, BS, MA, Geriatric Adult Mental Health Specialty Team

2:45 PM—4:00 PM CONCURRENT BREAKOUT SESSIONS

2:15 PM—2:45 BREAK

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Conference Breakout Sessions

Bridging the Digital Divide for Older Adults via Intergenerational Mentor-Up Discuss how we used an innovative intervention to engage college students in tutoring older adults. The program, Intergenerational Mentor-Up (IMU), was used to bridge the digital divide and promote technology use among older adults. During our study, older adults presented significant improvements in eHealth literacy, technophobia and interest in technology. Intergenerational interaction brought about by IMU helped to decrease social isolation among older adults. We will show our methods, intervention and discuss the results.

Dr. Othelia Lee, PhD, MSW, UNC Charlotte Myra Green, Director of Shamrock Senior Center

The current healthcare system creates an environment of learned helplessness from almost all aspects of delivery. Individuals adapt early to the efforts of care providers to move fast through assessment, care or discharge planning with little thought to the entirety of the individual's needs. There are specific attitudes that come with ageism that impact the care provider and contribute to the cycle of non-compliance. This session will review those elements and specific ways to improve patient compliance through improved communication and prioritization.

Debi Lee, Assistant Director, Centralina Area Agency on Aging

I'll Do It My Way aka "Non-Compliance"

Dementia Friendly Communities from Across North Carolina

Alzheimer’s disease and related dementias significantly impacts families, caregivers, those with the disease, employers and the entire community. Without a cure or preventative treatment, Alzheimer’s disease will become a world health crisis within the next 10 years. North Carolina has the 9th fastest growing older adult population with an estimated 160,000 persons currently with Alzheimer’s or a related dementia and is estimated to increase to over 300,000 by the year 2030. In response, the NC Division of Aging and Adult Services in partnership with NC Institute of Medicine worked with the NC Alzheimer’s Task Force to create the state’s first Alzheimer’s Plan. This presentation will highlight the aspects of the plan toward creating a ‘dementia-capable state - one that is informed, safe and respectful of individuals with dementia and their families, provides supportive options, and fosters quality of life.

Katherine Hebert, MCRP Healthy Community Design Specialist with Centralina Council of Governments Linda Miller, Director, Centralina Area Agency on Aging Sara Maloney, MA, CMC, Centralina Area Agency on Aging

Information for Life

This Information for Life Kit is a tool that allows seniors to put together a comprehensive compilation of their personal, legal, medical and financial information. This provides the critical information needed by family members and loved ones to make decisions for seniors and handle their affairs when they are no longer able to do so for themselves. This 40-page, full color, guide is an invaluable tool that can be provided for senior clients to help them organize their affairs.

Amanda Buck, Cannon Pharmacy Cathy Hansen, Ranson Ridge Assisted Living

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Conference Breakout Sessions

Effective Communication with Deaf, Hard of Hearing, and Deaf Blind Communities The presentation will review deaf, hard of hearing, and deaf blind communities. We will dive into best practices for communicating with these groups, the impacts of both a hearing loss and a hearing loss in conjunction with a vision loss, quality of life, various technologies utilized by these populations, and programs individuals from these groups can take. We will identify tools and resources for providing effective communication services to individuals with hearing loss, including individuals who also have vision loss.

Ivy Williams, MS Rehabilitation Psychology, NC Div. of Services for the Deaf and Hard of Hearing Scott Davert, MA Vision Rehabilitation Therapy, NC Div. of Services for the Deaf and Hard of Hearing

Dementia Care Practice Recommendations

The Alzheimer's Association 2018 Dementia Care Practice Recommendations outline recommendations for quality care practices based on a comprehensive review of current evidence, best practice and expert opinion. The 2018 Dementia Care Practice Recommendations were developed to better define quality care across all care settings and throughout the disease course. They are intended for professional care providers who work with individuals living with dementia and their families in residential and community based care settings. Dr. Coury O’Donoghue, PhD, Director of Program Services, Alzheimer’s Association

Registration Form Register online at www.centralinaaging.org

Or complete this form and select the sessions you plan to attend. (One form per person)

Make checks payable to:

Centralina Area Agency on Aging REMEMBER:

• NO REFUNDS OR CANCELLATIONS • No on-site registrations • Personnel substitutions accepted • “No shows” are still responsible for payment • Participants will not be registered without payment • Confirmations will be sent by e-mail • Credit card payments accepted for ONLINE registration • Event is for PAID participants only and not open to the

public

RETURN FORM WITH PAYMENT TO:

2018 Aging Conference/Centralina AAA 9815 David Taylor

Suite 100 Charlotte, NC 28262

OR REGISTER ONLINE AT

www.centralinaaging.org

FOR INFORMATION CALL 1-800-508-5777

Name __________________________________________________________________________________

Agency/Facility __________________________________________________________________________

Address ________________________________________________________________________________

Phone ____________________________________ E-Mail _______________________________________

SESSION ONE A1 B1 C1 D1 E1 F1 G1

Check (√) a box to choose a session

SESSION TWO A2 B2 C2 D2 E2 F2 G2

Check (√) a box to choose a session

Choose Your Sessions for the Conference (workshops on pages 6-9)

REGISTRATION REGISTRATION FEE TOTAL

EVENT FEE—Early Bird Before September 28th , 2018, 12pm

$70.00

EVENT FEE After September 28 , 2018

$90.00

TOTAL FEE