Friendship International Presentationfriendshiplex.weebly.com/.../medical_interpreters.pdf ·...
Transcript of Friendship International Presentationfriendshiplex.weebly.com/.../medical_interpreters.pdf ·...
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Friendship International Presentation
at
Immanuel Baptist Church
by
Isabel Gereda Taylor, JD, LLM
Multicultural Affairs Coordinator
Lexington Fayette Government
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Language Access to Health and Other Critical Care Services
“Effective Communication”
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KNOW YOUR RIGHTS!
• Federal Laws and Kentucky Laws both require interpreters at federally funded institutions like:
• Schools
•Hospitals
• Cabinet for Health & Family Services
• Lexington Fayette Government
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TITLE VI (federal law) MEANS…
•HOSPITALS
• SCHOOLS
•GOVERNMENT
INSTITUTIONS MUST PROVIDE AN INTERPRETER …
IT IS YOUR CHOICE but please NEVER use your children!
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Title VI
1. Applies to those “receiving federal financial assistance”
2. Privately funded organizations or businesses do not have to comply
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HOSPITAL INTERPRETER SERVICES
•UK Hospitals & Clinics: bilingual staff, contract staff, video interpreters, and telephone interpreters
• St. Joseph’s Hospitals: bilingual staff, contract staff, video interpreters, and telephone interpreters
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St. Joseph Hospitals face-to-face interpreting:
• American Sign Language
• Spanish 24/7
• Arabic
• French
• German
• Japanese
• Lingala
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St. Joseph Hospitals … :
•Mandarin
• Nepali
• Russian
• Swahili
• Ukrainian
• Vietnamese variable availability w/advance notice
• Kinyarwanda/Kirundi with limited variability
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DIFFICULTIES FOR SERVICE PROVIDERS AND FOREIGN
LANGUAGE SPEAKERS
• LITTLE support in this part of the US TO HELP immigrants and visitors with language assistance
LACK OF:– TRAINED INTERPRETERS!
– AFFORDABLE & nearby TRAINING for interpreters
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SOUTH EASTERN MEDICAL INTERPRETERS ASSOCIATION
[SEMIA]
SEMIA supports medical interpreter training in order to aid access to health care and
other basic services for limited English speaking people.
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SEMIA
•www.semia.org
•Bridging The Gap medical interpreter training offers:
–Techniques
–Confidentiality (a law)
–Impartiality (ethics)
–40 hours of training over two week-ends (coming November 7th and 11th)
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Language assistance
The backup plan for all spoken languages in all facilities is the interpreter phone.
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Tools for working with an Interpreter
• *Check for understanding.
• *Prepare the interpreter!
• *WHOM DO YOU LOOK AT?
•Do not allow untrained interpreters to take control.
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Trained vs. Untrained Interpreters
Trained :
• Know a code of ethics, impartial
• Accuracy and confidentiality
• Know skills: first person, position
• Mediate culturally
• Have clear roles
Untrained:
• Violate or do not know ethics
• May gossip
• inaccurate and biased
• May advise
• May give legal advice
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Lexington - Fayette Government
•E-911 emergency phone #
•LEXCALL 311
•DEPARTMENT OF SOCIAL SERVICES
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NON ENGLISH SPEAKERS IN KENTUCKY
4.8% of the Population
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BUT…. IN LEXINGTON
• Close to 15.5% speak other languages
• In the public schools, children learning
English speak 92 different languages
• Foreign born residents in Lexington
speak over 115 different languages
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International Population Growth in Lexington, KY
•220% increase since 2005!
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Top 10 Languages(learning English in the
public schools)2014
1.Spanish 6. Chinese
2. Arabic 7. French
3. Japanese 8. Korean
4. Swahili 9. Vietnamese
5. Nepali 10. Gujarati
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Breakdown of 115 languagesby Lynn Fors
- 32 languages from Africa
- 11 from the Middle East
- 21 European
- 26 Asian, including 5 from the
Philippines
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Breakdown of 115 languagesby Lynn Fors
- 4 from Mexico
- 5 from Guatemala
- 14 of the 23 official languages from
India
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QUESTIONS?
Isabel G Taylor, JD, LLM
Multicultural Affairs Coordinator
Lexington Fayette Urban County Government
Tel. 258-3824