Jeffrey S. Bleacher, 2017 Secretary/ 2018 Vice ChairTheodore L. BrubakerF. Joseph Byorick, 2017 ChairStephen W. CodyDenise ElliottSandra GarciaDavid R. Kreider, 2017 Vice Chair/ 2018 ChairJacqueline McCainStu MetzlerNaomi MirandaKen NissleyMaria E. RosaBob ShoemakerCharles Simms, Jr., 2017/2018 TreasurerJannat VerasAllison Weber, 2017 Vice ChairJean Weglarz, 2018 Secretary

Boar

d of D

irecto

rs 20

17/20

18

lancasterhealthcenter.org

2 0 1 7 / 2 0 1 8

Annual Report

Friends, We are honored to be the medical and dental home for so many of our neighbors. To grow with our community and to keep pace with the demand for our services, we added more providers and more exam rooms. Opening our health center on New Holland Avenue gives us eighteen exam rooms in addition to the 44 at our other sites, improving access for those who seek our care.

Now offering services in all four quadrants of the City, we struggled with the decision to change our well-recognized and rooted name from SouthEast Lancaster Health Services. The time had come for us to change while keeping our same strong mission. We are excited to be Lancaster Health Center, reflective of our connections throughout the community.

Increasingly, our patients want to be in control of their healthcare. We resolved to empower our patients by offering them on-line access to health information and self-scheduling. As a nationally recognized Patient-Centered Medical Home, we have been intentional about putting our patients in the center of their care.

Our teams’ care extends beyond our patients’ health. We keep them well by partnering with others in the community to sponsor Lancaster City’s Bike Share program and by leading Project Lazarus Lancaster County, an initiative to engage the community in effective education and outreach to those impacted by opioid use disorder.

We thank you for helping us lift up our patients, community, and each other.

Most Sincerely,Dr. Hilda Shirk President & CEO

717-299-6371lancasterhealthcenter.org

“The group gives me strength to do activities for myself plus my baby. It gives me a chance to learn more things from different people.”

”Centering is like family. We all speak what we are feeling and ask questions that help us grow together, and learn to care for our babies.”

CenteringPregnancy® & CenteringParenting®

“It’s a perfect type of ‘therapy’ for people like me who suffer from chronic pain and depression.”

Jeffrey S. Bleacher, 2017 Secretary/ 2018 Vice ChairTheodore L. BrubakerF. Joseph Byorick, 2017 ChairStephen W. CodyDenise ElliottSandra GarciaDavid R. Kreider, 2017 Vice Chair/ 2018 ChairJacqueline McCainStu MetzlerNaomi MirandaKen NissleyMaria E. RosaBob ShoemakerCharles Simms, Jr., 2017/2018 TreasurerJannat VerasAllison Weber, 2017 Vice ChairJean Weglarz, 2018 Secretary

Board of Directors 2017/2018

lancasterhealthcenter.org

2017/2018

Annual Report

Friends,We are honored to be the medical and dental home for so many of our neighbors. To grow with our community and to keep pace with the demand for our services, we added more providers and more exam rooms. Opening our health center on New Holland Avenue gives us eighteen exam rooms in addition to the 44 at our other sites, improving access for those who seek our care.

Now offering services in all four quadrants of the City, we struggled with the decision to change our well-recognized and rooted name from SouthEast Lancaster Health Services. The time had come for us to change while keeping our same strong mission. We are excited to be Lancaster Health Center, reflective of our connections throughout the community.

Increasingly, our patients want to be in control of their healthcare. We resolved to empower our patients by offering them on-line access to health information and self-scheduling. As a nationally recognized Patient-Centered Medical Home, we have been intentional about putting our patients in the center of their care.

Our teams’ care extends beyond our patients’ health. We keep them well by partnering with others in the community to sponsor Lancaster City’s Bike Share program and by leading Project Lazarus Lancaster County, an initiative to engage the community in effective education and outreach to those impacted by opioid use disorder.

We thank you for helping us lift up our patients, community, and each other.

Most Sincerely,Dr. Hilda Shirk President & CEO

717-299-6371lancasterhealthcenter.org

“The group gives me strength to do activities for myself plus my baby. It gives me a chance to learn more things from different people.”

”Centering is like family. We all speak what we are feeling and ask questions that help us grow together, and learn to care for our babies.”

CenteringPregnancy® & CenteringParenting®

“It’s a perfect type of ‘therapy’ for people like me who suffer from chronic pain and depression.”

Anonymous Donors

athenahealth

Barbara & Richard Blakinger

BB&T

Jeffrey Bleacher

Stephen & Vanessa Bramble

Joseph Breneman

Stacey & Theodore Brubaker

F. Joseph Byorick

Capital BlueCross

Frank Carano

Janet & Laurence Carroll

Linda & Patrick Castagna

Central Penn College

J. Frederick & Theodora M. Chairsell

CHI St. Joseph Children’s Health

Francine & William Childs

Cody & Pfursich Attorneys at Law

Cornerstone Ministry Services

Delta Dental Community Care Foundation

Department Of Health & Human Services

EHD

Family Health Council

Ferree Foundation

Fulton Bank

Wendell L. Funk

Anne Gardner

John & Dolores Gareis

Gibbel Kraybill & Hess LLP

Abbie & Ely Gonick

Henrietta Heisler Interiors

Henry Schein Dental

Fred & Jean Hess

Sadie & S. Dale High

James Street Mennonite Church

Kirsten & Timothy Johnsen Martin

Dave & Diane Kreider

Lucy Lacy

Lancaster County Community Foundation

Bruce & Lyn Limpert

March Of Dimes-Pennsylvania Chapter

Martin Insurance Agency

Vicki & Mike McCarty & Mary Jane James

McKonly & Asbury, LLP

Gladdie & Christian McMurtrie

Jon & Michelle Miles

Sandra & Leon Miller

Claire & Parry Miller

Grace & Roger Moyer

Pamelee Murphy

Florence Nesh Charitable Trust (a PNC Charitable Trust)

Caroline Nunan Hill

Pareto Captive Services LLC

Ellen & Carl Pike

PNC Bank

Thomas & Donna Ponessa

Brenda Riehl & Norm Gay

Joan & Larry Sherman

Hilda Shirk & Wes Farmer

Ben Strubel

Diane & Edward Supple

The S. Dale High Family Foundation

The Smith Foundation

The Steinman Foundation

United Way Of Lancaster County

Barbara Wank

Mark Weaver

Weaver Energy

Daniel Weber & Nina Castillo

Linda & Douglas Weidman

Willis and Elsie Shenk Foundation

Work Wisdom

COMMUNITY WELLNESS SOCIETY DONORSEmpower Our PatientsOUR MISSIONNever Changes

Delivering high-quality and compassionate healthcare to all— regardless of economic status.

Duke Street625 South Duke Street Lancaster, PA 17602 Bright Side515 Hershey Avenue Lancaster, PA 17603 Water Street304 North Water Street Lancaster, PA 17603 Reynolds Middle School605 West Walnut Street Lancaster, PA 17603 New Holland Avenue802 New Holland Avenue Suite 200 Lancaster, PA 17602

OURLOCATIONSHave Grown

Comfort, compassion and peace of mind… are the kinds of things you give to LHC’s patients. Because of your generosity, people find the care they need, and hope for being healthy. Thank you for keeping Lancaster well!

TOTAL MEDICAL VISITS65,767

TOTAL DENTAL VISITS16,320

Patients 22,097Visits 82,613Staff & Board 209Donors 670

TOTAL REVENUE: $17,583,252Patient Service Revenue, $11,509,156

U.S. Dept. of H&HS Grant, $2,242,424

Other grants, contributions, and

contract services, $3,831,672

TOTAL EXPENDITURES: $16,110,073Programs, $11,925,792

Management & support services,

$3,630,005

Fundraising, $163,036

Depreciation, $391,240

91%of our

patients’ babies

are born at a healthy

weight

Medicare 10%Uninsured 11%Commerical Insurance 17% Medical Assistance 62% Caucasian

60%African

American

23%Asian

7%

Non-Latinx

39%Latinx58%

PATIENTS BY ETHNICITY:

PATIENTS BY RACE:

PATIENT PAYMENT TYPE: YEAR IN REVIEW

Unspecified/Other

10%

717-299-6371lancasterhealthcenter.org

FINANCIAL Highlights

MENTAL HEALTH VISITS117

OTHER PROFESSIONAL CARE VISITS

409

THANK YOU For Lifting Up Our Community When people in your community need help, you

respond. For so many people, high-quality healthcare is still out of reach. Please consider giving today to help keep LHC’s services available to everyone.

giveclassy.org/GiveToLHC

Anonymous Donors

athenahealth

Barbara & Richard Blakinger

BB&T

Jeffrey Bleacher

Stephen & Vanessa Bramble

Joseph Breneman

Stacey & Theodore Brubaker

F. Joseph Byorick

Capital BlueCross

Frank Carano

Janet & Laurence Carroll

Linda & Patrick Castagna

Central Penn College

J. Frederick & Theodora M. Chairsell

CHI St. Joseph Children’s Health

Francine & William Childs

Cody & Pfursich Attorneys at Law

Cornerstone Ministry Services

Delta Dental Community Care Foundation

Department Of Health & Human Services

EHD

Family Health Council

Ferree Foundation

Fulton Bank

Wendell L. Funk

Anne Gardner

John & Dolores Gareis

Gibbel Kraybill & Hess LLP

Abbie & Ely Gonick

Henrietta Heisler Interiors

Henry Schein Dental

Fred & Jean Hess

Sadie & S. Dale High

James Street Mennonite Church

Kirsten & Timothy Johnsen Martin

Dave & Diane Kreider

Lucy Lacy

Lancaster County Community Foundation

Bruce & Lyn Limpert

March Of Dimes-Pennsylvania Chapter

Martin Insurance Agency

Vicki & Mike McCarty & Mary Jane James

McKonly & Asbury, LLP

Gladdie & Christian McMurtrie

Jon & Michelle Miles

Sandra & Leon Miller

Claire & Parry Miller

Grace & Roger Moyer

Pamelee Murphy

Florence Nesh Charitable Trust (a PNC Charitable Trust)

Caroline Nunan Hill

Pareto Captive Services LLC

Ellen & Carl Pike

PNC Bank

Thomas & Donna Ponessa

Brenda Riehl & Norm Gay

Joan & Larry Sherman

Hilda Shirk & Wes Farmer

Ben Strubel

Diane & Edward Supple

The S. Dale High Family Foundation

The Smith Foundation

The Steinman Foundation

United Way Of Lancaster County

Barbara Wank

Mark Weaver

Weaver Energy

Daniel Weber & Nina Castillo

Linda & Douglas Weidman

Willis and Elsie Shenk Foundation

Work Wisdom

COMMUNITY WELLNESS SOCIETY DONORSEmpower Our PatientsOUR MISSIONNever Changes

Delivering high-quality and compassionate healthcare to all— regardless of economic status.

Duke Street625 South Duke Street Lancaster, PA 17602 Bright Side515 Hershey Avenue Lancaster, PA 17603 Water Street304 North Water Street Lancaster, PA 17603 Reynolds Middle School605 West Walnut Street Lancaster, PA 17603 New Holland Avenue802 New Holland Avenue Suite 200 Lancaster, PA 17602

OURLOCATIONSHave Grown

Comfort, compassion and peace of mind… are the kinds of things you give to LHC’s patients. Because of your generosity, people find the care they need, and hope for being healthy. Thank you for keeping Lancaster well!

TOTAL MEDICAL VISITS65,767

TOTAL DENTAL VISITS16,320

Patients 22,097Visits 82,613Staff & Board 209Donors 670

TOTAL REVENUE: $17,583,252Patient Service Revenue, $11,509,156

U.S. Dept. of H&HS Grant, $2,242,424

Other grants, contributions, and

contract services, $3,831,672

TOTAL EXPENDITURES: $16,110,073Programs, $11,925,792

Management & support services,

$3,630,005

Fundraising, $163,036

Depreciation, $391,240

91%of our

patients’ babies

are born at a healthy

weight

Medicare 10%Uninsured 11%Commerical Insurance 17% Medical Assistance 62% Caucasian

60%African

American

23%Asian

7%

Non-Latinx

39%Latinx58%

PATIENTS BY ETHNICITY:

PATIENTS BY RACE:

PATIENT PAYMENT TYPE: YEAR IN REVIEW

Unspecified/Other

10%

717-299-6371lancasterhealthcenter.org

FINANCIAL Highlights

MENTAL HEALTH VISITS117

OTHER PROFESSIONAL CARE VISITS

409

THANK YOU For Lifting Up Our Community When people in your community need help, you

respond. For so many people, high-quality healthcare is still out of reach. Please consider giving today to help keep LHC’s services available to everyone.

giveclassy.org/GiveToLHC

Jeffrey S. Bleacher, 2017 Secretary/ 2018 Vice ChairTheodore L. BrubakerF. Joseph Byorick, 2017 ChairStephen W. CodyDenise ElliottSandra GarciaDavid R. Kreider, 2017 Vice Chair/ 2018 ChairJacqueline McCainStu MetzlerNaomi MirandaKen NissleyMaria E. RosaBob ShoemakerCharles Simms, Jr., 2017/2018 TreasurerJannat VerasAllison Weber, 2017 Vice ChairJean Weglarz, 2018 Secretary

Boar

d of D

irecto

rs 20

17/20

18

lancasterhealthcenter.org

2 0 1 7 / 2 0 1 8

Annual Report

Friends, We are honored to be the medical and dental home for so many of our neighbors. To grow with our community and to keep pace with the demand for our services, we added more providers and more exam rooms. Opening our health center on New Holland Avenue gives us eighteen exam rooms in addition to the 44 at our other sites, improving access for those who seek our care.

Now offering services in all four quadrants of the City, we struggled with the decision to change our well-recognized and rooted name from SouthEast Lancaster Health Services. The time had come for us to change while keeping our same strong mission. We are excited to be Lancaster Health Center, reflective of our connections throughout the community.

Increasingly, our patients want to be in control of their healthcare. We resolved to empower our patients by offering them on-line access to health information and self-scheduling. As a nationally recognized Patient-Centered Medical Home, we have been intentional about putting our patients in the center of their care.

Our teams’ care extends beyond our patients’ health. We keep them well by partnering with others in the community to sponsor Lancaster City’s Bike Share program and by leading Project Lazarus Lancaster County, an initiative to engage the community in effective education and outreach to those impacted by opioid use disorder.

We thank you for helping us lift up our patients, community, and each other.

Most Sincerely,Dr. Hilda Shirk President & CEO

717-299-6371lancasterhealthcenter.org

“The group gives me strength to do activities for myself plus my baby. It gives me a chance to learn more things from different people.”

”Centering is like family. We all speak what we are feeling and ask questions that help us grow together, and learn to care for our babies.”

CenteringPregnancy® & CenteringParenting®

“It’s a perfect type of ‘therapy’ for people like me who suffer from chronic pain and depression.”