FRIDAY, APRIL 24, 2015

Christine Lottman LISW-S

University of Cincinnati

TAKE 5 CONFERENCE

MAKE IT HAPPEN!CHANGE + IMAGINE PROCESS + EMOTIONAL INTELLIGENCE – A POWERFUL COMBINATION!

Making it Happen – from Theory to Application• Change – It’s a Process, not an Event!

• IMAGINE – For Innovative Idea to Evaluation of Progress (and everything in between!)

• Emotional Intelligence – What does this have to do with anything?!

• And, the plan is…

 EI – What does it have to do with –

Making It Happen?!

EVERYTHING!

Introductions – The Mood Meter

How are you feeling?

PleasantUnpleasant

High

FEELING

Low

EN

ER

GY

And why do we care?

Mood Meter

PleasantUnpleasant

High

FEELING

Low

EN

ER

GY

5. Given where you plotted yourself, what strategy will you use to get the most out of the day?

Transtheoretical Model of Change• Precontemplation

• Contemplation

• Planning/Preparing

• Action

• Maintenance

PRECONTEMPLATIONProblem? What Problem?

Precontemplation Identification

CONTEMPLATIONHMMMM?!

Contemplation Identification

PREPARATION/PLANNING

Preparation/Planning Identification

ACTION!

Action Identification

MAINTENANCE

Maintenance Identification

EVALUATION

Evaluation Identification

BUT FIRST…Are you ready…?

Precursors of Change

• Sense of Necessity

• Readiness for Anxiety

• Awareness

• Confronting the Problem

• Effort or Will Toward Change

• Hope for Change

• Social Support for Change

PREPARESetting the Stage for Change

PREPARE• Identify Problems to address

• Review your Institutional and Personal Reality

• Establish primary goals

• Identify relevant People of influence

• Assess potential financial costs and benefits to institution and clients

• Review personal and professional Risk

• Evaluate the potential success of a macro change process

What Is Emotional Intelligence?

* “the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions in ways that promote emotional and intellectual growth”

— Salovey & Mayer

The Function of Emotions

Emotions influence:

• Attention, memory, and learning

• Decision making and judgment

• Relationship quality

• Physical and mental health

Effective Use of our Emotions – Adaptive Functions

• Fight Injustice

• Critical analysis

• Increase awareness

• Brainstorm

• Creative planning

• Generate enthusiasm

• Edit document

• Proofread

• Show empathy

• Gain agreement

• Before presenting

• Self-reflection

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Mood Meter

PleasantUnpleasant

High

FEELING

Low

EN

ER

GY

Surprised

Pleased

Afraid

Enraged

Annoyed

Content

Tired

Sad

Bored

Excited

SereneMelancholy

1. Where are you on the Mood Meter?

2. What caused you to feel this way?

3. What word best describes your current feeling?

4. How are you expressing this feeling?

Mood Meter

PleasantUnpleasant

High

FEELING

Low

EN

ER

GY

1. Where are you on the Mood Meter? (Recognizing)

2. Why do you feel this way? (Understanding)

3. What word best describes your current feeling? (Labeling

4. How are you expressing your feeling? (Expressing)

5. How will you manage your feeling? (Regulating)

Regulating

P – prevent an unwanted emotion

R – reduce an unwanted emotion

I – initiate a new emotion

M – maintain an existing emotion

E – enhance or create an emotion

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IMAGINE!Model for Institutional Change

IMAGINE• Innovative Idea

• Muster support and formulate an action system

• Identify Assets

• Specify Goals, objectives, and action steps to attain them

• Implement the plan

• Neutralize opposition

• Evaluate progress

Thank you and Be Kind!Kindness Trumps!Christine A. Lottmanchristine.lottman@uc.edu

Resources• The Yale Center for Emotional Intelligence –

www.ei.yale.edu

• The Emotionally Intelligent Manager – Caruso & Salovey

• Generalist Practice with Organizations and Communities – Kirst-Ashman & Hull (The IMAGINE process for change)

• Therapy with Difficult Clients – Hanna (Assessing readiness for change)

• Quiet – Cain (The Strengths of Introversion)

• Quiet Influence – Kahnweiler

• Christine Lottman – christine.lottman@uc.edu