Fresh Learning eBook_1

7/25/2019 Fresh Learning eBook_1

http://slidepdf.com/reader/full/fresh-learning-ebook1 1/13

F R E S H L E A R N

I N G

P r a c t i c a l G u i d e

2 0 1 4 S U R V E Y

Modern Learning TrendCREATED & SPONSORED BY:



Bon app

I N T R O D U C T I O N : R E C I P E S F O R S U C C E S S

K e y i n g r e d i e n t s i n c l u d e : • A m i x t u r e o f m u l t i m e d i a

• M i c r o -c o n t e n t • P u l l l e a r n i n g ...a l l i n j u s t t h e r i g h t a m o u n t s

E ve r y d a y, o rg a n i za t ions a re face d w i t h a num b e r o f le a rn ing -re la t e d

c h a l le ng e s , s uc h a s p re p a r ing e m p lo ye e s fo r t h e ir f irs t d a y on t h e jo b ,

e d uca t ing cus t om e rs , a nd b e t t e r e na b l ing e m p lo ye e s t h roug h

p e r fo rm a nce s up p or t . T h e t rue c h a l le ng e fo r com p a n ie s l ie s in h o w t o

m od e rn i ze le g ac y le a rn ing p rog ra m s t o f i t t h e ne e d s o f t od a y ’s le a rne r.

Ho we ve r you c h oos e t o d e f ine t h e t e rm “m od e rn i ze , ” s a v v y com p a n ie s

a re loo k ing a t wa ys t o im p ro ve t h e ir e m p lo ye e s ’ p ro fe s s iona l le a rn ing

e xp e r ie nce s t o incre a s e ind i v id ua l a nd o rg a n i z a t iona l b e ne f i t s . In t re p id

Le a rn ing , in co l la b ora t ion w i t h Hum a n Ca p i t a l Me d ia , s ur ve ye d 561

o rg a n i z a t ions t o unco ve r h o w t h e y a re m e e t ing t h e s e c h a l le ng e s .

W h a t we d is co ve re d wa s m ore re m in is ce n t o f t h e ca re fu l p re p a ra t ions

o f a m a s t e r c h e f t h a n t h e wor k ing s o f corp ora t e com m i t t e e t h in k ing .

Ke y t h e m e s inc lud e d com b in ing a m i x t u re o f m u l t im e d ia , m ic ro -con t e n t ,

a nd p u l l le a rn ing in jus t t h e r ig h t m e a s ure s t o cre a t e t h e p e r fe c t re c ip e

fo r s ucce s s . In t h e up com ing p ag e s we ’ l l s h a re t h e fac t s t h a t our

s u r ve y re ve a le d .

L&D org a n i za t ions ca n m o ve t o wa rd m od e rn i z a t ion b y cra f t ing a

s h or t - t e rm , q u ic k- w in s t ra t eg y — t h in k o f i t a s p re p a r ing your ing re d ie n t s

— t h a t w i l l g e t a l l t h e p ie ce s in p la ce t o cre a t e a r ic h , m u l t i-cours e m e a l

o f a le a rn ing e xp e r ie nce fo r e m p lo ye e s .



37%

87.5%

Learning isChanging.

of companies are in theprocess of modernizingtheir learning strategy We found that 37% of the organizations surveyed report

modernizing their learning strategy, compared to the 87.5%that identifies as altering the mix of their learning deliverymethods. So just what is the difference between the two? Tomodernize indicates a significant shift in the blend and mix oflearning modalities — in other words, a whole different way ofpreparing and serving the meal, rather than merely shiftingthe blend of spices in the recipe.

WHO’S AT THE TABLE?

are changing the mix of learningdelivery methods

R E C I P E : M O D E R N L E A R N I N G

Think of learning materials as horsd'oeuvr es. Offer a variety of modalities,and keep learner com mitment time short(around 10 minutes) to ensure anenthusiastic re ception — don't ask yourlearners to commit to a long , formaldinner when all they really need is acocktail and a mini quiche. Expert sourcessuggest that this type of delivery —

just-in-time and just-enough — refle ctshow the brain works and better enableslearning and knowledge tran sfer.



74%of companies have increased the useof learning technologies that deliver

learning anytime/anywhere

Technology & Learning

A big component of modernizing learning is the use of technology. An impressive 73.5% of companies surveyed haveincreased their use of learning technologies (think LMS, mobile applications, and more) to deliver learning content toaudiences anytime and anywhere. Using technology as a foundation to modernize learning allows organizations to easilysatisfy their learners’ appetites with a wide variety of just-in-time offerings. Much like seasonal offerings at a farm-to-forkrestaurant, everything is more appealing when it is fresh and relevant to the consumer.

BROWN BAG LEARNING

RECIPE: M O D E R N L E A R N I N G

Evaluate all the technologies you have in-house that can support your learners’ appetite for fresh content.Identify gaps and bottlenecks in how your consumers receive information, and review what may be needed tosupport your overall learning strategy. Think of it as a way to serve your meal in a less formal (or structured)way — what is wrong with eating desert first? Or having Thanksgiving dinner on paper plates?

YUM!



Push vs. PullLearning

56% of the companies surveyed have transitioned from“pushing” learning content to allowing learners to “pull” itas needed. The concept of pulling allows learners tocustomize their content intake, empowering them to directtheir attention where the need is greatest — essentiallycustomizing their own menus, and personalizing theirserving portion size. Putting a robust measurementprogram in place (beyond merely “checking the box” forattendance) is vital to ensure participants who are pullingcontent are taking in a “balanced and nutritious” mixof learning.

Interestingly, 61% of companies surveyed feel that aligningtheir measurement with business objectives will have amajor effect on their learning strategy over the next threeyears. If measurement aligns to business objectives — andperformance is regularly evaluated against thoseobjectives — pulling content is a perfect strategy to helplearners progress within their roles.

100%

80%

60%

40%

20%

0%

56%of companies havetransitioned from“pushing” content toallowing learners to“pull” content.


Take one lengthy e-learn ing program (90+minutes), and pull out three key conce pts.Ma ke those three segments accessibleon-demand to th e primary audience — evenif just by email.

BALANCED &NUTRITIOUS



Micro-Content

Sometimes a snack is all you need: small, easily digestiblenutrition that allows you to quickly carry on with your day. In oursurvey, we learned that 40% of companies have increased theiruse of micro-content. Micro-content is “short burst” learning thatusually requires less than 15 minutes of a learner’s time. Thephilosophy of micro-content could be summed up as, “get whatyou need quickly, get out, and go get it done.”

One of the keys to micro-content is that it allows learners to

focus on one idea or one concept, rather than overloading themwith many too many pieces to remember all at once. Additionally,brain science tells us that long-term memory is focused onorganizing chunks of information into a schema — it’s designedto connect, integrate, and organize new information.

Creating micro-content is a great way to support a pull learningstrategy, because the content is already designed to focus on atargeted concept.

BITE-SIZED GOODIES

40%have increased their use ofmicro-content


As suggested in “Push vs. Pull Learning,”take a lengt hy module and break it intosmaller chunks. Then beg in organizingrelat ed chunks of content to curate acohesive learning experience.



Eating is most enjoyable when it is a social event; likewise, learningfrom and with peers can help learners feel more motivated andengaged. Recent indicators in the learning industry suggest thatincorporating internal social platforms (like Jam, Jive, or Yammer)to support classroom or online learning is a major initiative formany companies. Our survey results reflect this shift in the market:45% of the companies surveyed have added social elements totheir learning initiatives.

Our data also shows that 67% of those surveyed believe that socialtechnologies and social learning will have a moderate to majoreffect on their organizations’ learning strategies over the nextthree years. Part of the impact may be due to the extensive use ofsocial networks by individuals in their private lives. Using astructured, thoughtful approach to incorporating socialcomponents will better enable learners to learn from peers,colleagues, and mentors.

Social LearningSHARING A MEAL

45%of companies have added a social

component to their learning


With the social tools you have available,create a group focu sed around a keyconcept where participants can b enefit fromthe input of an experienced team member.Frame three questions that the mentor cananswer, and post those qu estions to thenewl y created group. You will see theconversation becom e more lively andengaging, just like at the dinner t able.



A significant way to modernize learning is to take advantage of easy access to video and other multimedia capabilities(podcasts, handwritten whiteboard graphics, infographics, games, and more). Today, the cost associated with developingthese components can be negligible — YouTube and ubiquitous camera phones have shown us that practically anyone cancreate a short, impactful video (think of the recent mass-awareness campaign driven by the ALS ice bucket challenge).Multimedia learning takes advantage of more of the channels our brains use in coding memories, including auditory andvisual channels, and encourages us to retain information in multiple ways.

One cannot live on bread alone, and the same could be said for how we learn.

Multimedia VA RIETY IS THE SPICE OF LIFE

62%of companies haveincreased the useof multimedia (video, etc)


Take one piec e of audio-centric learningthat would translate well to a video, suchas a ho w-to-guide or a brief mentorinterview. Create a vi deo module — itdoesn’t need to be perfect, it just n eeds tocommunicate the message clearly — tosupport the va riety of ways your learnerstake in information.



RoadblocksWhile the idea of modernizing learning is an appealing challenge that many companies are eager tomeet, our survey revealed that roadblocks do exist. Time, scheduling, cost, and access to mobiletechnologies were a few of the issues that our participants had encountered when looking tomodernize their organizations’ approach to learning. Just like trying out a new recipe, you may find

obstacles in your way — you don’t have enough oregano on hand or you added too much oregano andit just doesn't taste the way it should yet.

FAKE IT ‘TIL YOU B AKE IT



What is the Future of Learning?SERVING I T UP FRESHAllowing learners to pull micro-content — including multimedia learning — and enabling efforts with technology (including socialconstructs) are the most effective ways our respondents have shown that they are modernizing their learning strategies.

But just as there’s more than one way to serve a meal, there are always other approaches that organizations can take.Our survey also taught us that:

47%of companies believe thatgamification will have

an impact on theirlearning strategy

66%of companies feel that

mobile applicationsand mobile learningwill have an effecton their learningstrategy in the

next three years



RECIPE: M O D E R N L E A R N I N G

L E A R N I N G H U B CORPORATE M O O C

Take wiltedcontent and turn it intoa gourmet, technology-

enabled meal with the IntrepidLearning Hub or Intrepid Corporate

MOOC. Whether you’ve gotsomething on the stove already orare starting from scratch, we can

help you build a fresh learningexperience that sticks.

www.intrepidlearning.com



About & Sources ABOUT INTREPID LEARNING

Intrepid Learning, a reputed leader in the learning and development space, isnow focused on learning technology. We know the business of enterpriselearning because we built a market-leading, world-class learning outsourcingand professional services firm from the ground up starting in 1999. As ofOctober 2014, Xerox, a market leader in business process, acquired theoutsourcing and professional services arm of the business, allowing us to focuson delivering innovative learning technology solutions.

Our flagship products, the Intrepid Learning Hub and the Intrepid CorporateMOOC, are our sole focus. The Intrepid Learning Hub delivers the right learningexperience to the right people at the right time to allow training to be deliveredin a prescriptive and exploratory way. The Intrepid Corporate MOOC is anext-generation blended learning experience designed for scale.

For more information visit our website: www.intrepidlearning.com.

ABOUT HUMAN CAPITAL MEDIA The Human Capital Media (HCM) Research and Advisory Group is the researchdivision of HCM, publishers of Chief Learning Officer, Talent Management andWorkforce magazines. The Research and Advisory Group specializes inpartnered research solutions, customizable and proprietary deliverables thatintegrate seamlessly with existing sales and marketing programs. Leveragingour access to senior level decision-makers and proven HR industry expertise,we undertake market and thought leadership research in the human resourcesindustry. Creating custom content and presenting thought leadership researchare all part of the Research and Advisory Group’s focus.

If you have any questions, contact Sarah Kimmel, Research Director:[email protected].

SOURCESStress of modern life cuts attention spans to five minutes,November 2008, http://goo.gl/WDqWhd Attention Spans Have Dropped from 12 Minutes to 5Minutes — How Social Media is Ruining Our Minds

[Infographic]; Neil Vidyarthi, December 14, 2011,http://goo.gl/vhZ1kh

Look at the Big Picture (Details will follow), Dario L. Ringach,2003, http://goo.gl/F1rjiL

Understanding Multimedia Learning: Integrating multimediain the K-12 classroom; September 2008,http://goo.gl/mp4cfE

Social Networking Dominates Our Time Spent Online(STATS), http://goo.gl/Jttn1J

9 Things Educators Need to Know About the Brain,http://goo.gl/pKLB1r



ALL RESPONDENTSTotal of 561 Respondents

10,000 or More – 24.4%2,500-10,000 – 14.6%2,500 or Less – 60.9%

TOP 5 INDUSTRI ESConsulting – 16.8%

Manufacturing – 10.0%Technology – 8.6%

Government – 8.6%Healthcare – 8.6%

Other – 47.4%

LOCATIONSMostly located in the U.S. in one location – 24.1%

Mostly located in the U.S. with multiple locations – 26.6%Mostly located in the U.S. with some global distribution – 13.7%

Highly distributed with multiple locations across the globe – 21.1%Based outside of the U.S. – 14.5%

Demographics

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