Frankfurt Book FairFrankfurt Book Fair

Clare Hart, President & CEOClare Hart, President & CEO

Frankfurt, Germany October 2000Frankfurt, Germany October 2000

Global Global BusinessBusiness Intelligence Intelligence MarketMarket

Source: Simba Information

7 bil

5 bil

3 bil

$1 bil

1998 1999 2000 2001 2002

Web delivery of business information will be an $11 billion market worldwide by 2004, according to

Forrester Research

International Data Corporation (IDC) predicts that the number of intranet users will reach 133 million by 2001.

Intranet products and services will grow by 50 percent per year from 1999 to 2003, according to

Miller Freeman Inc.

The Enterprise Information Portal market was $4.4 billion in 1999 and will grow to $14.4 billion by 2002, according to Merrill Lynch

Business DriversBusiness Drivers

AmericasEuropeAsia

Revenue by RegionRevenue by Region

Dow Jones Interactive

3%2%95%

Reuters Business Briefing

20%10%

70%

Fully Global, Fully LocalFully Global, Fully Local• All major local business publications (where possible) • Product interface in local language • Cross-border information via English abstracts • Coding and Search criteria in local language • A local office or representative • Support & training in the local language and during local hours.

All Major Local Business Publications All Major Local Business Publications – Where Possible– Where PossibleLanguage Total

Bulgarian 1Czech 6Danish 4Dutch 13Finnish 8French 46German 144Hungarian 6Italian 16Norwegian 3Polish 2Portuguese 11Russian 106Slovak 1Spanish 29Swedish 7Turkish 6Totals 409

23 national dailies (20 available on day of

publication on RBB)

13 countries

11 languages

Cross-Border Information via English Abstracts

Coding and Search Criteria in Local Coding and Search Criteria in Local LanguageLanguage

Europe– Barcelona - Bratislava

– London - Moscow

– Sofia

Asia– Singapore - Tokyo

Americas–New Jersey - Virginia

Local Office or RepresentativeLocal Office or Representative

• Representatives in 58 cities in 30 countries

• Including

–Sales

–Support and Training

–Technical Consulting

–Enterprise Consulting

Support & Training in Local Support & Training in Local Language and During Local HoursLanguage and During Local Hours

• 69 Sales, training and support staff

• 22 offices in 16 European countries

• 20 languages

• During Local Business Hours

The Corporate IntranetThe Corporate Intranet