Francine A. Carter Action Coaching & Training, LLC.
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Transcript of Francine A. Carter Action Coaching & Training, LLC.
Francine A. Carter
Action Coaching & Training, LLC
Participants will:
Compare and contrast various roles (manager, leader, mentor, parent, and coach) while exploring the need to shift to and between roles and paradigms.
Understand the continuum of when to “Ask” and when to “Tell”.
Be introduced and walk away with a coaching conversation model they can begin to apply and implement.
Have the ability to practice coaching a peer. Discover more clearly the power of coaching as an
empowerment and development tool in any environment.
OBJECTIVES
The Coaching Clinic ™
Leader We all lead…
Mentor We all can be and obtain…
Manager We all need/want someone to and need/want to…
Coach We all wish for and can be…
The Coaching Clinic
Where is the parenting policy manual?
Use every
Role
Skill
Effort
Guess
Practice
and
Manipulation
The Coaching Clinic
Leading & Mentoring
Mentor• Telling your experience• Growth/Development based •Both (own & mentee) agenda• Response• Not attached to solution
• Mentee places power • Supports “their how”
BEING A COACH
Leader• “Being” style• Performance/Objective & Growth/Development based• Whole (“holistic”) agenda• Response: Adopt & Aware• Attached to the process & results• Large power differential• Describes what, why, how
The Coaching Clinic ™
MANAGING & COACHING
Coach• Asking style• Growth /
Development based• Coachee’s agenda• Response: Awareness• Not attached to solution• Small power differential• Supports the “how”
BEING A COACH
Manager• Telling style• Performance /
Objectives based• Manager’s agenda• Response: Adoption• Attached to solution• Large power differential • Describes what and why
The Coaching Clinic ™
TellingWhat to Do
Solving Someone’s
Problem
Coaching
TELLING - ASKING
Asking(Non-Directive)
Telling(Directive)
Managing
Giving Advice
Offering Guidance
Asking Questions
Helping Another Solve Own Problems
The Coaching Clinic ™
Mark an ‘O’ to represent where you spend most of your time at this moment
BEING A COACH
PERSONAL PARADIGM SHIFT ASSESSMENT
The Coaching Clinic ™
THE COACHING CONVERSATION
LIVE Practice
PROCESS
CONTENT
Round 1 – TellA “coaches” B B “coaches” A
Round 2 - AskA “coaches” B B “coaches” A
Round 3 - CombinationA “coaches” B B “coaches” A
Timing3 minutes practice2 minutes feedback
Feedback (coach then coachee)What was it like?What did you discover? The Coaching Clinic ™
Mark an ‘X’ to represent where you would like to be as a leader/coach NOW!
BEING A COACH
PERSONAL PARADIGM SHIFT ASSESSMENT
The Coaching Clinic ™
Intention
WordsRelationship
TRUST
COACHABLE MOMENT®
Those moments when an individual is open to taking in new information that will effect a shift in his/her knowledge and behavior.
CREATING THE COACHING ENVIRONMENT
The Coaching Clinic ™
Our knowledge experience, and
intention…
filter what we hear and
influence what we say.
COACHING SKILLS
COACHING TIP
The Coaching Clinic ™
Deliver words, questions and statements using ‘neutral’ language
Neutral Language: • is without judgment or blame • does not evaluate • avoids directing or leading to your solution • is centered on facts
COACHING SKILLS
COACHING TIP
The Coaching Clinic ™
THE COACHING CONVERSATION
LIVE COACHING
PROCESS
CONTENT
2 RoundsA coaches BB coaches A
Timing5 minutes coaching2 minutes feedback
Feedback (coach then coachee)What worked well?What might you do differently?
The Coaching Clinic ™
Coaching Through the Gap
COACHING CONVERSATION MODEL
CURRENT
REALITY
THE
GOAL
EstablishFocus
Step 1 Step 2
Plan theAction
Step 3
RemoveBarriers
Step 4
Recap
Step 5
DiscoverPossibilities
The Coaching Clinic ™
THE COACHING CONVERSATION
LIVE COACHING
PROCESS
CONTENT
2 RoundsA coaches BB coaches A
Timing5 minutes coaching2 minutes feedback
Feedback (coach then coachee)What worked well?What might you do differently?
The Coaching Clinic ™
WorkWork Executive Buy-In
Tell, Ask, Coach
Succession Planning Employee Development Manager/Supervisor
Programs
Home/PersonalHome/Personal Parental Buy-In
Introduce the concepts
Succession Planning Individual Development Independent Adult “no
boomerang” back Program
The Coaching Clinic
How can you use this in your workplace? How will you implement this in your workplace?
How can you use this at in your home? How will you implement this at home in your personal life?
How can you use this in other areas of your life? How will you implement this information in other areas of
your life?
What additional skills do you need?
What action will you take?
The Coaching Clinic