FPM Capabilities Brochure Final[1]

8/8/2019 FPM Capabilities Brochure Final[1]

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2 | Finance & Performance Management Services

Acknowledged as an industryleader, Accenture offers market-

tested solutions, services andassets in corporate finance,finance operations, enterpriseperformance management and

risk management. Accenturehelps companies across allindustries drive down costs intheir finance organizations, while

creating finance and performancemanagement capabilities thatenhance control, improve riskmitigation and create the kind

of long-term business value thatachieves high performance.


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Finance & Performance Management Services | 3

Challenged by difficult economic

times and by a broader globalcompetitive environment, businesses

and governments are increasingly

turning to their finance organizations

for better cost control and risk

managementand for innovative

ways to improve overall business

performance. Chief financial officers

are spending ever-greater portions of

their time on strategy and leadership,

while intensifying their focus on

finance and accounting fundamentalsin response to cost pressures,

heightened regulatory scrutiny and

demands for greater transparency.

The finance organization has a huge

impact both on the short-term

competitiveness of an enterprise

as well as its long-term viability.

Accenture research has demonstrated

a strong correlation between those

companies with high-performance

finance organizations and thosethat exceed their peers in overall

business performance. The best finance

organizations contribute directly to the

manner in which the enterprise as awhole pursues profitable growth.

The challenge companies face is

how to leverage new strategies,

technologies, methods and skilled

talent on a consistent basis to

create a finance organization that

provides adequate controls and risk

mitigation, while supporting the kinds

of business ventures that support high

performance. For all such companies,

Accenture offers unparalleled services,deeply skilled resources and innovative

offerings that have already delivered

measurable improvements in business

performance for organizations in

almost every industry.

We have the breadth of experience,

global delivery capabilities, superior

assets, deep knowledge and research-

based insights to help chief financial

officers manage costs and drive

profitable growth to keep them onthe path to high performance.

The critical role of the financeorganization in driving highperformance


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of the companies in the Accenture

research study indicated they havea centralized, fully integrated risk

management capability that is used

uniformly across the enterprise.

Improving enterprise risk management

capabilities is essential as CFOs are

confronted by new and perhaps

unfamiliar regulatory requirements,

while preparing for intensified scrutiny

from financial markets, government

agencies and shareholders.

Talent managementA multi-polar world presents both

challenges and opportunities when

it comes to attracting, developing,

engaging and retaining workforce

talent. Typically, organizations face a

situation where there is simultaneously

global abundance and local scarcity of

top talent. To create a skilled finance

workforce, CFOs must champion

the development of a robust culture

focused on creating value for the

shareholder and new global pools oftalent and labor from which to draw

in emerging markets and developing

economies.

To help organizations meet these

challenges and drive toward high

performance, Accenture offers deep

skills and resources and a broad

suite of solutions and services. With

distinctive, integrated offerings,

we deliver end-to-end solutions

through a finance and performancemanagement service portfolio

spanning finance strategy and

capability development, finance

operations, enterprise performance

management and risk management.


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Accentures broad and deep services in

finance and performance managementconsulting and outsourcing deliver

business impact within four integrated

areas:

Corporate Finance solutions assist

CFOs in setting the agenda to create

the necessary corporate finance

capabilities that contribute to better

performance for the enterprise as

a whole.

Finance Operations solutionsfocus on developing effective and

efficient back-office capabilities to

create the foundation for finance and

performance management mastery.

Enterprise Performance

Management solutions enableorganizations to link strategy with

execution to produce sustainable,

profitable returns, central to the

strategic agenda of the enterprise.

Risk Management solutions help

organizations both mitigate the

risks of negative events as well as

encourage the positive, entrepreneurial

initiatives that align risk and reward

in search of high performance.

Accentures integrated finance andperformance management services


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Corporate Finance

OverviewAccenture Corporate Finance solutions

help clients optimize their finance

capabilities and direct them toward

the organizations most criticalstrategies. We can help CFOs enhance

the corporate value of the business

while balancing the associated risks

of delivering in a highly competitive

marketplace. Our distinctive services

in this area include Finance Strategy,

Tax Excellence, Treasury Operational

Excellence and Trading Operations.

Finance Strategy

Our finance strategy offering helps

CFOs and their leadership teamsalign finance priorities with business

prioritiesand to put in place the

tools, processes, workforce capabilities

and organization structures to support

those priorities. Our extensive strategic

experience is augmented by additional

services in the areas of organization

and governance. Accentures distinctive

skills in workforce transformation help

clients develop and sustain the right

skills and capabilities in their people to

add maximum value to the enterprise.

Tax Excellence

Accentures tax offering delivers

solutions and services that enable our

clients to create tax organizations

capable of driving high performance

for the enterprise as a whole. We

have a broad suite of assets and

accelerators to assist clients across

multiple areas, including process

improvement, data management,technology, organization design and

workforce enablement.

Treasury Operational Excellence

Our corporate treasury offering

delivers innovative solutions to

transform an organizations finance

and treasury functions. Our services

assist clients in vital areas such as

defining leading practices in treasury

organization structures and operations;

cash management services; treasury

system integration; and portfolio

management.

Trading Operations

Accentures trading offering leverages

our deep industry knowledge in

trading and risk management. The

offering focuses on two primary areas.

Accenture Commodity Trading Launch

& Growth Services gives clients a

rapid approach to entering energy

commodity markets. Accenture Trading

Diagnostics & Integration Services

provides extensive business and

systems analysis that supports new

and existing trading organizations.

BenefitsAccentures Corporate Finance

solutions help drive high performance

for our clients by improving their

ability to:

Develop a deep, fact-based

understanding of the existing finance

function, organization and workforce

against their market peers and then

create a vision for how the financefunction could deliver enhanced value

in the future.

Create tested, asset-powered

solutions that deliver significant

benefits through innovation, process

improvements and leading-edge

technologies tailored to the needs

of the market and an organizations

industry.

Achieve better alignment between

the treasury function and the strategic

objectives of the business so that CFOs

can define and measure finance results

within the broader strategic context of

the organization.

High performance

delivered: Accenture

and PfizerWhen major pharmaceutical company

Pfizer tripled its size after acquiring

two other global companies, it turnedto Accenture for help in optimizing

its finance function. Pfizers annual

revenues had skyrocketed, making it

the worlds leading research-based

pharmaceutical company. With larger

operations, however, came a far more

challenging workload for Pfizers

corporate tax division. That team faced

a critical decision: hire more people or

radically change the way they worked.

Working closely with Accenture,

Pfizer chose to initiate an innovative

transformation of the people, processes

and technology supporting its entire

tax function, achieving a 40 percent

process improvement in the functions

performance within 12 months.

Today, the division is successfully

completing its work with roughly the

same number of tax professionals it

employed when the company was half

its current size. Accentures ongoingresearch into high-performance

business suggests that mastery of a

functional area such as corporate tax

can help the organization as a whole

achieve high performance.

An important part of this initiative

involved Accentures and Pfizers

creation of a new corporate tax portal,

a virtual desktop that is now the

common starting place for every Pfizer

tax professional each working day. Theportal enables Pfizers people to access

the latest divisional news, see projects

at a glance, use shared templates

and work processes, and reach the

data and information they need in

an efficient and effective way.


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Finance Operations

OverviewAccenture research has found that the

operational dimensions of the finance

organization create the foundation

for high-performance finance.Accordingly, Accentures Finance

Operations solution supports CFOs

with the planning and implementation

of core back-office services, helping

to increase operating efficiencies,

improve service, drive cost reductions

and align the finance function with

specific business needs. Our distinctive

finance operations services include

Process Improvement, Organizational

Analysis and Design, Finance and

Accounting Outsourcing, and Enabling

Technologies.

Process Improvement

Organizations that invest in

streamlining their finance processes

can dramatically increase their

operating efficiency. We help our

clients look beyond the traditional

finance transaction boundaries to

deliver further benefits through

end-to-end process connectivity

and standardization. We support the

transformation of critical processes

such as purchase-to-pay, order-

to-cash, revenue assurance and

record-to-report. We work closely

with Accentures supply chain

management practice to provide an

end-to-end capability that can achieve

greater efficiencies in the area of

working capital, including inventory

management, to help drive growth.

Organizational Analysis and Design

Accenture research has found that

finance masters do much more than

simply process financial transactions

faster and more cheaply, or take

their shared services operations

to a lower cost location. Instead,

the high performers have made

finance operations more strategic by

internalizing the notion of process

elimination: removing waste from

end-to-end transaction processes,

which decreases cycle times and

improves service to both internal and

external customers. Toward that end,

Accenture offers distinctive solutions

that help organizations diagnose

their existing organization, unlock

additional hidden value and then

design and implement new structuresto realize targeted benefits. We focus

on critical areas such as post-merger

integration, shared services operating

models, and optimizing SG&A (sales,

general and administrative).

Finance and Accounting Outsourcing

Outsourcing provides additional

levers to a finance organization to

improve efficiency and achieve high

performance. While some enterprises

begin with an internal shared servicescenter and move to outsourcing as a

second step, many others choose to

leapfrog their peers and competitors

by moving directly to an outsourcing

model. As one of the industrys leading

finance and accounting Business

Process Outsourcing (BPO) providers,

Accenture helps clients achieve global

scale, flexibility and improved finance

operations at reduced cost.

Enabling TechnologiesAccenture helps organizations

leverage and optimize their current

investments in enterprise-wide

systems, creating value in the areas of

accounts payable, accounts receivable,

general accounting, asset life cycle

management and project accounting,

period-end/year-end-close, and

time and expense management. Our

solutions are founded on our extensive

knowledge of enterprise-wide financesystems, including Oracle and SAP, as

well as our experiences with process

improvement and finance operating

models. We also help our clients in

the design and implementation of

efficiency enhancing technology

platforms such as service-level

management automation, optical

character recognition, scanning and

workflow systems.

BenefitsOur Finance Operations solutions

help our clients drive toward high

performance by helping them:

Reduce finance costs as a

percentage of revenue to enable

finance agility without jeopardizingcontrol.

Achieve process excellence through

leading practices, standardization,

organization and measurement.

Realize enduring benefits through

sustainable operating models.

Liberate capacity consumed by

transaction administration to focus on

growing and improving the business.

Increase quality and decrease

variability in service delivery through

end-to-end processes that leverage the

power of enabling technologies.

Accelerate the integration and

stabilization of new services, markets

and businesses.

Provide maximum efficiency in core

finance functions, such as record-to-

report, purchase-to-pay and order-to-

cash.

Establish a solid prerequisite

foundation to position the finance

function as a strategic partner through

improved finance operations.

Provide the disciplined oversight

of financial, accounting and audit

systems required for business support

which helps avoid liability, fraud and

unnecessary risk exposure.


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High performancedelivered: Accenture

and SAPSAPEuropes leading software

company and a dominant force in

the global market for enterprise

applicationsdiscovered through an

internal benchmarking study that,

although all of its European locations

were using SAP software, they were

not all benefiting to the same degree.Processes were not standardized, and

each location had reached different

levels of maturity in deploying the

system, leading to an inconsistent

rollout of functionality.

To increase efficiency through process

standardization and consistent

software deployment, SAP decided

to create a single, shared services

model for its finance operations,

and to realize additional savings byconsolidating European operations in

a low-cost center in Eastern Europe.

SAPs intention was to achieve greater

customer focus supported by service-

level agreements, leading practicesand an ongoing process of continuous

improvement. The shared services

approach would also achieve greater

transparency, improved data quality

and more rigorous internal control.

SAP asked Accenture initially to assist

with the development of a vision and

business case to demonstrate the

value of the move to shared services.

A joint SAP and Accenture team then

redesigned the financial processes andcreated the process handbooks for

the shared services center. Through

group workshops, new processes were

drafted and refined.

Accenture also drew on its experience

in finance and performance

management, as well as the experience

of its network of European delivery

centers for service management and

delivery. Accenture used its own

support tool, which integrates thecompanys experience helping other

clients move to shared services.

To date, the migration of SAPs finance

function has proceeded accordingto schedule and is delivering robust

services and benefits to the companys

finance and accounting community.

The new shared services center is

helping SAP advance toward high

performance in several ways, delivering

significant benefits in terms of cost

savings, streamlining of processes and

greater efficiency in the way finance

and accounting services are delivered.

Accenture research hasfound that the operational

dimensions of the financeorganization create thefoundation for high-performance finance.


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Enterprise

Performance

Management

Overview

Advanced enterprise performancemanagement capabilities are

essential to an organizations ability

to organize and manage effective

finance functions within a department

or division, or across the enterprise

as a whole. Accentures Enterprise

Performance Management offering

can help companies improve their

ability to organize, simplify and

analyze relevant information across

a balanced framework that includesfinancial, operational, customer,

competitor/marketplace and employee

components.

This integrated structure supports the

development of rapid business insights

and enhances business decision

making among key stakeholders. It

enables organizations to focus on

both the current and future value of

their tangible and intangible assets

while providing access to the rightinformation at the right levels within

the organization.

Accentures Enterprise Performance

Management offering includes

Enterprise Performance Management

Strategy; Metrics, Reporting and

Analysis; Planning, Budgeting and

Forecasting; Enterprise Analytics; and

Enabling Technologies.

Enterprise Performance ManagementStrategy

Accenture teams with clients to

help them identify and understand

shareholder value creation by using

quantitative and qualitative proprietary

methodologies, including our patented

Total Return to Shareholder Analytics

method and, for public-sector

organizations, the Accenture Public

Service Value Model. We offer services

in the areas of shareholder value

analysis, portfolio assessment, strategymapping, value driver decomposition

and target setting.

Metrics, Reporting and Analysis

Accenture helps management teams

create more effective organizations

by leveraging asset-based solutions to

define key metrics, designing a robust

management rhythm that supports

business reviews and action planning,

and designing an integrated dataenvironment that supports ease of use

and accuracy. Accentures approach is

enabled through the implementation

of balanced scorecards and

dashboards, simplified financial and

management reporting processes, and

advanced analytic capabilities enabled

through business intelligence.

Planning, Budgeting and Forecasting

Effective finance organizations need to

understand past performance and thentranslate trends and key findings into

insights aligned to forward-looking

targets and intended business results

that are linked to the strategy and that

can drive shareholder value. Accenture

helps clients leverage driver-based

planning models, shifting from

traditional annual budgeting cycles to

rolling forecasts that are reviewed and

updated frequently as business needs

dictate. Our planning, budgeting andforecasting subject-matter experts

leverage assets to help organizations

implement leading practices such as

driver-based planning, which increases

the participation of operational owners

and helps create greater accountability

throughout the organization.

Enterprise Analytics

Accenture views enterprise analytics

as an integrated framework that

successfully encompasses people,processes and technology. When

designed properly, enterprise analytics

establishes a closed-loop performance

management process supported

by statistical and quantitative

methodologies that generate insights

from data. Accenture teams with

organizations to determine how

these insights will be used to support

decision making, defines the skill sets

required to translate information into

relevant business insight, selects and

implements tools needed to capture

and analyze information, and designs

an organization to manage activities

and outcomes.

Enabling Technologies

Accenture assists clients to leverage

and optimize their investments in

enterprise performance management

through the use of enabling

technologies from market-leading

vendors. We deliver benefits for

organizations throughout the project

life cycle by evaluating, selecting,

analyzing, designing, testing and

implementing the right solution based

on unique business requirements.

BenefitsAccenture helps clients create

and scale an integrated enterprise

performance management capability

by linking strategy to execution and by

driving behaviors that help drive high

performance. Key benefits include:

Integration of corporate strategy,

value drivers, metrics and performance

reviews.

Resources allocated to prioritized

initiatives and critical-path activities.

Management of the capital

allocation process and the

measurement of results.

Easily accessible, integrated and

accurate information.

Flexible planning and forecasting

processes that accommodate changes

in the business. Support for better decision making.


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High performance

delivered: Accenture

and a Retail

FORTUNE 500

companyA retail FORTUNE 500 company sought

to increase profitable growth ahead

of competitors in an increasingly

saturated market. Growth was costing

more, and therefore a new customer-

facing strategy was created to build

longevity with existing customer

relationships and focusing on essential

customer metrics as lead indicators

to financial results. An analysis of

current operations revealed thatthe companys legacy performance

management capabilitiesdefined as

a balanced set of metrics, analytics,

reporting, incentives and enabling

technologieswere not aligned with

this new direction. In response, the

company launched a transformational

program to realign its performance

management capabilities with the

intended strategy so that critical

behaviors and actions in the businesscould respond to the end-to-end needs

of the customer.

The retail FORTUNE 500 company

asked Accenture to partner with

them during this transformational

time. Accenture worked closely with

their leadership to co-create a new

performance management and analytic

capability based on leading practices

and specific organizational needs.

This work included the developmentof a metrics-based approach to a

customer-focused retail operation as

well as a new analytics organization

that was created to develop and

implement actionable insights for

corporate and field inquiries.

Accenture also worked with the

company to enhance their data

warehousing and information

management capabilities. A single

source of information was created

based on the critical metrics.

Robust trending and visualization

functionalities were deployed tobroaden the context for business

performance discussions and make

it easier for employees to put the

information to use in service of the

customers needs. New event-based

alerts were designed to proactively

inform leaders about required

management interventions or

opportunities. This work also included

the creation of cross-functional data

governance processes to address

business and data impacts upstream

from data warehouse operations

and processes. Accenture helped the

company develop a fully integrated

data model to include customer

information with financial, product

and operational information.

Accentures leading position in

enterprise performance management

is helping this company elevate their

high performance in several ways. Asingle set of enterprise metrics now

assists corporate and field personnel to

get on the same page when discussing

performance issues and business

opportunities in addition to speeding

up the time from decision to action.

A new analytic support model helps

identify, organize and link information

with action. Standard reporting and

business intelligence tools, as well

as standard operating platforms,

help link metrics with the rightperformance management behaviors

at scale. And, consistent with their

core values, the company worked from

a position of strength to re-invent

how they manage performance, with

a focus on measuring the essential

componentscustomer relationships,

employee engagement and operational

excellencecritical to achieving

profitable growth and maintaining

their competitive edge.


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Risk ManagementIn todays challenging global economy,companies confront a variety of

environment and process risks, as

well as risks from incomplete or

biased information for decision

making. To stay on the path to high

performance, companies must identify,

assess, manage and monitor their

business opportunities and risks in an

integrated and transparent way.

Although risk management has beenan existing function within the finance

departments of some organizations

for many years, recent Accenture

research has shown that few

companies have a standardized and

fully integrated risk management

capability that is common to all

functions across the enterprise.

The Accenture Risk Management

solution helps organizations transformtheir risk management function from

a reactive and fragmented operation

to one that is a strategic, tactical

and operational instrument capable

of enhancing and protecting

shareholder value while fulfilling

regulatory obligations.

Accenture helps organizations create

an enterprise risk management

capability that is (1) preventative

focused on controls and regulatorycompliance issues that mitigate risks

and protect against loss, (2) strategic

and entrepreneurialfocused on

aligning risk and reward in pursuit

of business advantage and high

performance, and (3) cost efficient

focused on controlling effectiveness

in design and implementation of risk

target operating models.

BenefitsThe Accenture Risk Management

solution helps organizations realize

better economic returns, improve

shareholder value and increase

stakeholder confidence by helping

organizations in:

Cost-efficiently fulfilling compliance

requirements and improving risk

management capabilities with impact

on ratings and shareholder value, and

implementing effective risk governanceand operating models supported

by an integrated risk and finance

architecture.

Proactively protecting shareholder

value against the adverse impact of

business disruption.

Protecting and increasing economic

value using risk-adjusted performance

management methods and tools, and

by applying economic steering principles.


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High performancedelivered: Accenture

and ValeAs one of the largest private-sector

companies in Latin America, Vale is

also the second-largest diversified

metals and mining company in the

world, with mineral exploration efforts

in 19 countries. Through an aggressive

program of mergers and acquisitions,

Vale altered its revenue composition,multiplying its total debt fivefold

within only three years. To safeguard

its assets from risk, the company

asked Accenture to help transform its

risk profile through a comprehensive

enterprise risk management initiative

focused on three related initiatives:

market risk management, credit risk

management and operational risk

management.

To mitigate market risk, the Vale and

Accenture team focused on improvingstrategic planning and decision-

making processes through scenario

generation and cash flow project

analysis. Vales finance organization

also improved its capability to manage

the volatility of cash flow and its

exposure to fluctuations in local

currencies.

To improve credit risk management

capabilities, the team unified

the processes and methodologiesfor defining Vales and its banks

credit limits. They also improved

the companys exposure control

and measurement, giving it more

control over company cash flow,

centralizing credit limit definition,

and decentralizing control and

measurement.

To mitigate operational risk, Accenture

helped Vale more effectively alignbusiness strategy with operations,

provided for a centralized allocation

of capital to cover expected losses and

defined a corporate insurance policy.

Through this enterprise risk management

program, Accenture is helping Vale

increase shareholder value and advance

toward high performance in several

ways, including:

Improving capital allocation.

Increasing operating performance.

Creating stronger compliance and

prevention capabilities.

Enhancing corporate reputation.

The Accenture RiskManagement solution

helps organizations realizebetter economic returns,improve shareholder valueand increase stakeholder

confidence.


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Accentures Finance & Performance

Management practice maintains adedicated core of thousands of deeply

experienced resources in finance

and accounting capabilities across

49 countries. We provide finance

and accounting outsourcing services

through our network of global delivery

centers that leverage common assets,

tools and people.

Accenture also manages a focused

portfolio of strategic alliances

companies that range from establishedleaders to emerging innovators. This

alliance approach enables us to

enhance our offerings while remaining

responsive to market changes.

Accenture is acknowledged by multiple

industry analysts as a market leaderin such areas as business intelligence,

performance management services,

systems integration and finance and

accounting BPO.

Our finance and performance

management practice is acknowledged

as an industry thought leader. Our

ongoing research program into high-

performance finance explores the

relationship between finance mastery

and achieving high performance. Theprogram is based on primary research,

including CFO interviews, surveys and

roundtables, as well as our experience

from our work with clients. The result

of this research has been a series

of books and research reports that

articulate Accentures unique point of

view on finance mastery and achieving

high performance.

We help clients drive toward high

performance through comprehensivesolutions backed by deep and

comprehensive assets that have been

tested in multiple client environments.

These assets include:

Toolkits and diagnostics for finance

and accounting strategy, processes and

workforce capabilities.

Tax diagnostics and balanced

scorecards.

Enterprise performance management

methods, diagnostics and industry

metrics.

Comprehensive methods and tools

for shared services implementations.

A risk management framework and a

credit risk toolbox.

Accenture: A global leaderin finance and performancemanagement services


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ContactFor more information on how Accenturesdistinctive resources and assets in financeand performance management can helpyour organization drive toward highperformance, please contact:[email protected]


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Copyright 2009 Accenture

All rights reserved.

Accenture, its logo, and

High Performance Delivered

are trademarks of Accenture.

About AccentureAccenture is a global management

consulting, technology services

and outsourcing company.

Combining unparalleled experience,

comprehensive capabilities across all

industries and business functions,

and extensive research on the worlds

most successful companies, Accenture

collaborates with clients to help them

become high-performance businesses

and governments. With more than

181,000 people serving clients in over120 countries, the company generated

net revenues of US$23.39 billion for

the fiscal year ended Aug. 31, 2008.

Its home page is www.accenture.com.

FPM Capabilities Brochure Final[1]

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