FOUR STRATEGIES FOR INTENTIONAL GROWTHHealthcare Executives of Southern California

Harbor-UCLA Medical Center

A Rich history of advancing care delivery, Medical Education and Research

About Harbor

About Harbor

Situated in Southwest LA County

72 acre campus

Over 1M sq. ft. in several buildings

Integrated delivery system

Tri-partite purpose

ABOUT HARBOR: TODAY

Key component in Los Angeles County’s 4,000 square mile health care safety net serving 10.3 million residents

Public, academic, tertiary care medical center

538 licensed beds

~24,000 Discharges

~80,000 Emergency Room Visits

~300,000 Outpatient Visits

Just under 4,000 staff members

About Harbor: Major Teaching Mission

ANESTHESIOLOGY EMERGENCY MEDICINE EMERGENCY MEDICINE FELLOWSHIPS FAMILY MEDICINE FM-SPORTS MEDICINE INTERNAL MEDICINE IM-CARDIOVASCULAR DISEASE IM-CLINICAL CARDIAC ELECTROPHYSIOLOGY IM-INTERVENTIONAL CARDIOLOGY IM-DERMATOLOGY IM-ENDOCRINOLOGY IM-ENDOCRINOLOGY RESEARCH IM-GASTROENTEROLOGY IM-HEMATOLOGY/ONCOLOGY IM-INFECTIOUS DISEASE IM-NEPHROLOGY IM-PULMONARY/CRITICAL CARE IM-RHEUMATOLOGY KENNAMER FELLOWSHIP NEUROLOGY CHILD NEUROLOGY CLINICAL NEUROPHYSIOLOGY OBSTETRICS AND GYNECOLOGY

OB-FEMALE PELVIC & RECONST SURG OB-MATERNAL FETAL MEDICINE ORTHOPAEDIC SURGERY PATHOLOGY PEDIATRICS PEDS CHILD ABUSE PEDS CRITICAL CARE PEDS EMERGENCY MEDICINE PEDS ENDOCRINOLOGY PEDS INFECTIOUS DISEASES PEDS MEDICAL GENETICS PEDS NEONATAL-PERINATAL PSYCHIATRY CHILD AND ADOLESCENT PSYCHIATRY RADIOLOGY: DIAGNOSTIC RADIOLOGY-BREAST IMAGING NEURORADIOLOGY SURGERY SURGERY-GENERAL DENTISTRY SURGERY-OMFS VASCULAR SURGERY TRANSITIONAL YEAR MEDICINE

Serving Multiple Municipalities

Patient Demographics

Linguistically and culturally diverse

Low literacy levels (6th grade)

Limited English proficiency

Spanish and Korean most common

Resource challenged

~25% uninsured

55% MediCal; 8% Medicare

FOUR STRATEGIES FOR INTENTIONAL GROWTHHealthcare Executives of Southern California

Harbor-UCLA Medical Center

Growth that is:Purpose-driven (Why?)Grounded in a needs assessment

(What)?

What I mean by Intentional Growth?

Strategy 1: PREPARE FOR TOMORROW…Today!

Strategy 1: PREPARE FOR TOMORROW…Today!

1. Commit to being a lifelong learner

2. Invest in yourself

3. Seek/secure clarity in vision and purpose

Strategy #2: Take calculated risks

Strategy 2: Take Calculated Risks

1. Reflect on past decisions that proved to be wrong. What did you learn?

2. Distinguish between uncertainty and indecisiveness

3. Practice P=40-70

Strategy #3: BE POSITIVE

Strategy #3: BE POSITIVE

1. Begin each day with your “PMA”!

2. Help others to develop a growth mindset

3. Heap praise whenever/wherever you can; but don’t avoid true issues

Strategy #4: BE OF SERVICE/VALUE

Strategy #4: BE OF SERVICE/VALUE

1. Truly Value others

2. Make ourselves more valuable to others (intentional growth)

3. Know and relate to what others value

4. Do things that ____ values

Closing Thoughts

“Don’t wait for the leaders, be the leaders”

William James

“Act as if what you do makes a difference

Duke Ellington

“A problem is a chance to do your best”

Mother Teresa