Four Great Ways to Engage Customers Online
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Transcript of Four Great Ways to Engage Customers Online
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Four Great Ways to Engage Customers Online
NextBee Media
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Why Engage Customers
To Intensify Brand Value
To Increase Customer Lifetime Value
To Gain New Customer
To Retain Customers
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Retain to Engage
The Depth of your relationship with your Customers decides if you will be able to Retain them
offer
Customer Retention
Deep relationships
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Four Good Ways of Engaging Your
Customers
Keep your customers hooked to your business with the following four steps
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Encourage Sharing of Personal Opinion1
Organize a Testimonial Contest
Drives Engagement Creates Your Brand’s Image Invites Valuable Feedback
Display Testimonials Publicly
What it Does
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Be Present on Multiple Social Platforms2
Accept challenges
Be open to enter a new social platform
Find new customers active on different social platforms
Gain a bigger share than your competitors
Encourage them to follow more3
2
1
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Social Engagement to Control Program
Growth
3
Trigger specific response on social media
Track preferences of your customersUse
Analytics
based on their preferencesto ensure engagement
on specific activities to engage further
Celebrate Events
Offer Incentives
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bullet
Create Excitement
Present activities that seek customers’ opinions
Initiate a series of activities
Ask Close-ended Questions
Get Quick Response without having them to think much
Gather opinion through PollsAsk Questions
SHAREEncourage to Like or
Share to see the result of their activity
LIKE
Offer a Reward for participation
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