Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools....

30
Megan Tschannen-Moran William & Mary School of Education [email protected] Fostering a Culture of Trust in Schools

Transcript of Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools....

Page 1: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Megan Tschannen-Moran

William amp Mary School of Education

mxtschwmedu

Fostering a Culture of Trust

in Schools

Noticing Trust

Noticing Trust

3

Glue

Lubricant

A Choice

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 2: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Noticing Trust

Noticing Trust

3

Glue

Lubricant

A Choice

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 3: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Noticing Trust

3

Glue

Lubricant

A Choice

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 4: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Glue

Lubricant

A Choice

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 5: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Lubricant

A Choice

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 6: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

A Choice

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 7: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

The Overzealous Reformer

bullPassionate about the task

bull Impatient to make change

bull Forgot that teachers are at the heart of the work of schools

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 8: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Breech in Civic Order

Lying

Breaking promises

Stealing ideas or credit

Abusive exercise of authority

Shirking responsibilities

Disclosing private confidences

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 9: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Breech in Identity

bull Public criticism

bull Wrong or unfair accusations

bull Blaming others for personal mistakes

bull Insults of you or your group

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 10: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

The Keep-the-Peace Principal

bull Avoided conflict

bull Failed to hold students and teachers accountable

bull Avoided making hard decisions

bull Teachers and staff felt vulnerable

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 11: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Moment of Truth

bull Great ideas to make things BETTER

bull BETTER means different

bull Different means change

bull Change can lead to resistance

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 12: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Dimensions at Play

Task

Relationship

High Task

Low

Relationship

High Task

High Relationship

High

Relationship

Low Task

Low

Relationship

Low Task

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 13: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

High Engagement Leader

bull Balanced commitment to the task with commitment to the people

bull Expected a great deal

bull Provided resources and support

bull Inspired teachers to go beyond their contractual obligations

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 14: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Paired Interviews

Tell a story about an experience you had of working or playing on a team where trust was high

Who was involved

What goals were you working on

What made the experience so positive

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 15: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 16: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Benevolent

Mutual good willRespectCaring

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 17: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

They Donrsquot Care How Much You Knowhellip

bull Uncaring

bull Caring as Virtue

bull Caring as Relation

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 18: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Honest

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 19: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Open

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 20: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Reliable

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 21: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Competent

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 22: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Discussion

bull How did the elements of the story you and your partner tell align with the five facets of trust

bull Are there other elements that should be added to the model

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 23: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Trust Is hellip

Feeling at ease in interdependence

based on the confidence that the other person is

Benevolent

Honest

Open

Reliable

Competent

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 24: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Cultivating Trust

24

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 25: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Courtship

25

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 26: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Trusting In-Groups amp Out-Groups

26

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 27: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Social Media

27

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 28: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Optimal Trust

28

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 29: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Rethinking Student Misbehavior

Willor

Skill

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors

Page 30: Fostering a Culture of Trust in Schools - umu.se€¦ · Fostering a Culture of Trust in Schools. Noticing Trust. Noticing Trust 3. Glue. Lubricant. A Choice. The Overzealous Reformer

Teacher Aggression

Yelling

Sarcasm

Humiliation

Group punishment for individual misdemeanors