Forget Skills - It is all about the right attitude in business - IIC&M webinar Dec 2015

Forget Skills – It is all about the right attitude in business by Bettina Pickering

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Bettina Pickering

Career • Production Engineer

• 13 years in global management consulting

• Founded Aronagh in 2010

• Leadership Consultant, Exec Coach & Entrepreneur Mentor

• Change Practitioner, Recruitment consultant & Career Coach

• Regular Speaker online & face to face

Qualifications• Master Mentor & Master Coach (IIC&M)

• MA in applied Coaching (Emotions)

• Money, Marketing & Soul coach

• NLP Master Practitioner & Trainer

• MBA (Strategy & Finance)

• Exec & Life Coaching Diploma

• Qi Gong Teacher & Fitness Instructor

First co-authored book: ‘Dial A Guru – Awaken your True Potential’



Contents

• What is attitude?

• Difference to mindset, skills and competencies

• Why it is more important than skills

• Discovering the right attitude for a job

• Helping clients understand their attitude & what’s underlying

• How we can support our clients shift their attitude



What does impossible mean to you?

Attitude



Does it mean . . . (1)

No way – can’t be done




Or in other words: “It is possible”




Or in other words: “I can find a way”

“I am capable”



Attitude is . . .

So, what is attitude?

. . . how we think or feel about something, someone or OURSELVES

. . . the same as mindset



Attitude in context

• Skills are our capabilities e.g. leadership, coaching, project management

• Knowledge is what we know e.g. facts, memory of how to do something

• Competency is the combination of knowledge, skills and attitude that results in a specific behaviour

Skills

Competency

Knowledge

Attitude



How much do you believe attitude matters?

Poll

not at all

less than 25%

less than 50%

more than 75%



Importance of attitude

Source: DDI - http://www.ddiworld.com/resources/library/infographics/undervaluing-competencies-and-disposition



New hires fail because

• 26% - they can’t accept feedback

• 23% - they’re unable to understand and manage emotions,

• 17% - they lack the necessary motivation to excel,

• 15% - they have the wrong temperament for the job

• ONLY 11% - they lack the necessary technical skills.

Here is another study: New Hire Journey

Source: Leadership IQ Study - http://www.leadershipiq.com/blogs/leadershipiq/35354241-why-new-hires-fail-emotional-intelligence-vs-skills



Attitude unlocks skills & knowledge

The right attitude

• brings skills and knowledge to life

• makes skills and knowledge usable

• increases the value of skills and knowledge



• Coaching & Mentoring Success

• Goal Achievement

• Performance

• Resilience

• Happiness

Attitude is the key ingredient



Attitude is within our gift.

It’s a choice!



Step 1: Become crystal clear on the outcome

Step 2: Discover what qualities are needed to achieve this outcome

Step 3: What mindset or attitude does someone have who is successful

Discovering the right attitude for a job

It is often useful to elicit what mindset /attitude is not useful



Attitudes to have:

• Can do

• Proactive

• Change – bring it on!

• There are no problems – only solutions!

• There is always a way.

• I can handle anything.

An example: An Entrepreneur

Attitudes to avoid:

• I can’t do this

• I am not good enough

• Let’s not rock the boat

• It is better to wait than to act

• If it does not work first time, it’s not meant to be

• Only I know how to do this



Attitude can be practised and reinforced

What your empowering attitude?



Holding up a mirror for our clients . . .

• Limiting beliefs about• The world

• Others

• Self

• The story• Excuses

• Blaming others

• Living in the past

What’s my attitude? – The path to self-awareness



• It’s a choice

• Practice – attitude is a habit

• Creating a burning platform

• Providing a process

• Busting limitations – evidence base

• Transforming underlying blocks

Shifting attitudes



Remember your own coach training . . .

What mindsets or attitudes were we encouraged to have as coaches?



A good mindset to have is: …..

For example, others who succeeded in this adopt an attitude of: …..

1 Simple tool: Modelling



No one size fits all

Attitude is ….

• A combination of factors

• Individual

• Contextual

• A journey

• Voluntary



Two great questions to ask are . . .

1. WHAT IF

• What if you adopted ………. as an attitude? What would happen?

2. WHAT OTHER

• What other attitude could you adopt? What would happen if you did?



Any Comments, Shares or Questions?



Thank you

To get in touch with me:

Web: www.aronagh.com

E-mail: [email protected]

FB: www.facebook.com/aronaghltd

Twitter: @Aronagh_Coach

As a thank you for attending I have a gift for you:

www.bettinapickering.com/resources/gifts

Or connect with me on Linkedin

http://www.aronagh.com/

mailto:[email protected]

http://www.facebook.com/aronaghltd

http://www.bettinapickering.com/resources/gifts



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Forget Skills - It is all about the right attitude in business - IIC&M webinar Dec 2015

Leadership & Management

Transcript of Forget Skills - It is all about the right attitude in business - IIC&M webinar Dec 2015