Letter of transmittal

Date: To

Nahid Fatema

Lecturer, School of business

Department Of Finance,

University of Information Technology & Science.

Subject: Submission of the Internship Report.

Sir,

This is a great pleasure for me to submit the internship report, which is a partial requirement for the BBA program. I have prepared my internship report on “General Banking Operation”. I believe that the experience I acquired from this study will be an invaluable asset in my life. I have confidence that the internship program has increased both of my practical experience and theoretical knowledge to a great extent

It has also to be mentioned that without your expert advice and cooperation it would not have been possible to complete this report. If you have any further enquiry concerning any additional information I would be very pleased to clarify that. So, I am fervently requesting and hope that you would be kind enough to accept my report and oblige thereby

Sincerely yours,

Shaharea Islam

ID: 10530240

Program: BBA

Semester:

Department Of Finance

University of Information Technology & Science.

Acknowledgement  At the very beginning, I would like to express my deepest gratitude to the almighty God, the

merciful and the benevolent who have enabled me to complete this report. It is indubitably an

immense contentment on my part to have the opportunity to submit this internship report after 7

weeks of practical orientation in National Credit and Commerce Bank Ltd. (NCCBL), Agrabad

Branch, Chittagong. It was not an easy task to fit in a situation where I was never before. But I

have got an amiable and affable working atmosphere there. With the kind supervision of my

honorable internship supervisor teacher and some cordial officials in the bank I was able to

complete my internship program smoothly. That‘s why at the outset, I would like to convey my

deepest gratitude to my honorable supervisor  Saima Akther ,Lecturer of Faculty Business

Studies, Department of Finance, Premier University, Chittagong. I have been fortunate that I

have received encouragement and cooperation from him. I would not be able to complete this

study without his counsel and kind cooperation. I am very much indebted to Mr. Joynal Abed in,

Senior Vice President and Branch In-charge, National Credit & Commerce Bank Limited,

Khatungonj Branch, Chittagong to give me permission to do internship. I also want to render my

special thanks to Mr. Himadri Bhattacharjee, Deputy Manager and In-charge of GB, for his valuable

guidance, support, co-operation, encouragement and advice throughout the internship program. I

also want to give thanks to Mr. Abbas Uddin Chowdhury ; Mr. Bishwajit Chowdhury ,Senior

Principal Officer of Foreign Exchange Department and Mr. Jashim UddinChowdhury ; Mr.

Shahadat Karim Chowdhury And Mr. Sourav Barua , Senior Officer of Foreign Exchange

Department of NCCBL who helped me very much during my internship period. Finally, I would

like to express my gratitude to all the Executives and Officers of NCC Bank Ltd, Khatungonj

Branch, Chittagong who have given me their precious time.

STUDENT’S DECLARATION

I declare that the report on- “General banking Practices of United Commercial Bank Ltd”- A evaluative study embodies that result of my own research works persuade under the supervisor Zahid hossain, Lecturer, Department of Accounting, Faculty of Business Studies Premier University.

Faculty of Business Administration, Southern University Bangladesh. It is original work trough primary and secondary data collected from United Commercial Bank Limited (UCBL).

I further assure that the reported in this report is original and is no part or whole of the report has been submitted any other university or institution to get any Degree or Diploma and also not submitted for publication or fulfillment of any other purpose.

_________________________

Md.Rahim uddin

BBA

Department of Accounting

Premier University.

Mobile No: 0182376781

SUPERVISOR’S APPROVAL

This is to certify that a research work title “General Banking Practices of United Commercial Bank Ltd”- A case study has completed under my supervision by “Md Rahin uddin” ID No: 102114214, Student of BBA. Dep. Accounting. Premier University Bangladesh. This research work has been original one. In preparing the research report she has spent enough time and effort. Her eagerness over seeking depth of every aspect is very much satisfactory. This is a good piece of academic exercise. We therefore recommended this Report accept for completion of Bachelor of Business Administration (BBA).

We wish her every success in his life.

____________________________

Ms. Shafaitun Nahar

Lecturer,

Department of Accounting

Faculty of Business Studies,

Premier University

Preface

Internship Report is a scope for acquiring substantial knowledge after perfecting of academic classes. BBA is an important academic degree of our educational life. Before joining the substantial field, we need to a acquire knowledge about the planning, staffing, motivating, directing, control, administration, organization & different managerial activities. It is scopedfor observing and learning how the theoretical matters are related with substantial tasks. The necessity of the internship program is increasing day by day with growing complexity of the business environment. Internship program is a part and parcel of BBA curriculum. Therefore, after completion the BBA examination every student should require to attach with an organization to carryout internship as a partial fulfillment of BBA program. Considering the wide range of activities of Commercial bank, I have decided to complete my internship on private commercial bank. Accordingly, I have deputed to accomplish my work of internship in National Credit &Commerce Bank Limited, Agrabad Branch, Chittagong. The banks have to satisfy the requirements of different customers belonging to different social groups. The banking business has, therefore, become complex and requires specialized skills. They function as a catalytic agent for bringing about economic, industrial and agricultural growth and prosperity of the country. The banking can, therefore, be conceived as an“A sector of economy on the one hand as a lubricant forthe whole economy on theothers.”As a result, different types of banks have come into existing to suit specific requirements

Executive Summary

The internship program is a partial fulfillment requirement of one year MBA program by which a student can gather practical knowledge. The aim of this program is to connect practical knowledge and theoretical knowledge. I was decisive to serve a financial institution and I got chance to placement inNCC Bank Ltd,Agrabad Branch Chittagong. To fulfillmentof internship, time is not sufficient to prepare report on ―Foreign Exchange Operationof NCC Bank Ltd”at Agrabad Branch Chittagong. The main objective of the study is toAnalysis the Foreign Exchange Businessof the NCC Bank Agrabad Branch, Chittagong. To discuss the rules and regulations, Foreign Exchange Mechanisms are also in the way attaining the main goal. In this study primary dataas well as secondary data has used. Primary data collected by personal interview andobservation .The secondary data collected by bank annual report & web site, different training materials and articles etc. This report has contained comprising with introductory chapter, Organizational overview, and Foreign Exchange Business and Performance evaluation of the Branch. Organizational Overview parts includes different information related with introduction of NCC bank, management, mission, vision, product & services, rendered by the company for the customer. The Foreign Exchange Business discusses the rules and regulation, activities of import and export procedure, remittance, foreign exchange operation mechanism. The performance Analysis has presented regarding Foreign Exchange Business which exists Import and Export, Remittance performance etc. Finding of the report have been presented that NCC Bank Ltd. Agrabad Branch mostly deals in Import related business rather than Export. Most of the clients are highly satisfied with the service provided by the officials in the branch and find it best in comparison to other  banks. The foreign exchange is running its operation by efficient hands and at the same time some minor problems have been identified from different sector of the department. The report has been conducted by some recommendation that identified problem and evaluation should be implemented to save the time, cost, difficulties and increase best performance of the bank. Finally, the report concluded that proper financial system of a country can contribute towards the development of its economy. In our country, Banks are leading in the financial system.Certainly NCC Bank Agrabad Branch is mobilizing it‘s all resources on this track toachieve maximum possible contribution to the nation. And the Foreign Exchange Departments performing this task is very efficient way

Table of contents:

Chapter One: Introduction

1.1 Introduction

1.2 Rationale of the study

1.3 Objectives of the study

1.4 Scope of the Report

1.5 Methodology of study

1.6 Limitation of the Study

2.1 Profile of NCC Bank Ltd.

2.2 Historical Background of NCC Bank Ltd

2.3 Nature of the business

2.4 Mission & Vision of NCC Bank Ltd.

2.5 Goal of NCC Bank Ltd.

2.6 Philosophy of NCC Bank Ltd

2.7 Objectives of NCC Bank Ltd,

2.8 Branch Network of NCC Bank Ltd.

2.9 Office Automation & Use of Technology

2.10 Overview of the Branch

Chapter Two: An Overview of NCC Bank Limited

2.11 Organization Structure

2.12 Organogram of NCC Bank Ltd. Agrabad Branch, Ctg.

2.13 Departments of NCC Bank Ltd. Agrabad Branch, Ctg.

2.14 Functions of the NCC Bank Ltd.

2.15 Social Commitment

2.16 SWIFT Service

2.17 Human Resource Practice

2.18 Bank Operational Area

2.19 Product & Services of NCC Bank Ltd.

3.1 Definition of Foreign Exchange

3.2 Regulatory Acts for Foreign Exchange

3.3 Foreign Exchange Regulation Act

3.4 International Regulations of Foreign Exchange

3.5 Objectives of Foreign Exchange

3.6 Foreign Exchange Trend at NCC Bank Ltd.

3.7 Functions of AD in Foreign Exchange and Foreign Trade

3.8 Transaction by Agrabad Branch as AD Branch

3.9 Operational Process in NCC Bank’s Foreign Exchange Dept.

3.10 Concept of Letter of Credit

3.11 Types of Letter of Credit

Chapter Three: Foreign Exchange Business

3.12 Importance of Letter of Credit

3.13 The Letter of Credit (L/C) Process

3.14 Process of Documentary L/C

3.15 Parties Involved in Letter of Credit

3.16 Various Documents under Letter of Credit

3.17 Operational Procedure of L/C

3.18 Types of Contracted Price for L/C

3.19 Advantages & Disadvantages of L/C

4.1 Legislation of Import policy

4.2 General Conditions for Import of Goods

4.3 Instructions Issued by Bangladesh Bank for Opening and Operation L/C for Import of Goods

4.4 Import Procedure

4.5 Flow Chart of Opening L/C for Import

4.6 Documents Required for Opening L/C

4.7 Application for L/C Limit

4.8 An Opening of Letter of Credit

4.9 Margin and Other Charges

4.10 Issuing the Letter of Credit

4.11 Different Means of Payment

4.12 Transmission of Letter of Credit Payment

Chapter Four: Foreign Import Procedure of NCC Bank Ltd

4.13 Receipt of Documents

4.14 Scrutiny of Documents

4.15 Securitizations of L/C Application

4.16 Credit Report

4.17 Amendment of Credit

4.18 Presentation of Documents

4.19 Settlement

4.20 Examination of Import Documents

4.21 Payment Through the Reimbursing Bank

4.22 Lodgment

4.23 Retirement of The Documents

4.24 Import Financing

4.25 Import Portfolio of NCC Bank Ltd.

4.26 Import Items

5.1 Export Mechanism

5.2 Documents Required for Export Transaction

5.3 Registration of The Exporter

5.4 Export Registration Certificate(ERC)

5.5 Export Permit Form(EXP)

5.6 Securing The Export Order

5.7 Signing the Contract & Receiving Letter of Credit

Chapter Five: Export Procedure of NCC Bank Ltd

5.8 Shipment of Goods

5.9 Registration of Sale

5.10 Documents for Export L/C

5.11 Realization of Export Proceeds

5.12 Modes of Payments of Export Bills Under L/C

5.13 Issuing of Export L/C

5.14 Bills Negotiation

5.15 Export Financing

5.16 Pre-Shipment Credit

5.17 Post-Shipment Credit

5.18 Scrutiny of Documents

5.19 Export Portfolio of NCC Bank Ltd.

5.20 \Accounting Treatment for Export Procedure

5.21 Summary of Export Procedure

6.1 Foreign Remittance

6.2 Modes of Foreign Remittances

6.3 Types of Foreign Remittance

6.4 Purposes of Foreign Remittance

6.5 NCC Bank Remittance Sending Partner

Chapter Six: Foreign Remittance Section

7.1 Number of L/C

7.2 Import Business

7.3 Export Business

7.4 Foreign Remittances

7.5 SWOT Analysis

8.1 Findings of The Study

8.2 Recommendations of The Study

8.3 Conclusion

References

Acronyms

Appendix

Chapter Seven: Performance Analysis

Chapter Eight: Conclusionary Aspects

  Chapter OneINTRODUCTORY ASPECTS

 

1.1 Introduction: Banking system occupies an important place in a nation‘s economy because of its intermediary role; it ensures allocation and reallocation of resources and keeps up the momentum of economic activities. A banking institution is indispensable in a modern society. It plays a pivotal role in the economic development of a country and forms the core at the money market of any country. In a developing country like Bangladesh the banking system as a whole has a vital role to play in the progress of economic development. The overall purpose of banking is to collect money from surplus unit and transfer it to the deficit unit.The Subject of my Reportis “Foreign exchange Operation of National Credit &Commerce Bank Limited- A Study on Agrabad BranchSo my focus is mainly on Foreign Exchange activities of NCCBL for contributing total profit of the bank. Foreign trade plays an important role in economic development of a country. The economic development of a country is comprised with domestic production and foreign trade (especially the balance of export and import). It plays a vital role in the Balance of Payment (BOP) of a country. Surplus (export-import) is favorable for a country. Although Bangladesh usually exercise deficit BOP (import-export) it has to continue foreign trade. To conduct foreign trade of a country, bank plays an important role; usually this duty is played by commercial banks. As a commercial bank, National Credit & Commerce Bank Limited also engaged in the dealing of foreign trade in Bangladesh. Foreign trade operations play a significant role in the overall business of National Credit & Commerce Bank Limited.in order to strengthen its position. National Credit & Commerce Bank Limited. has further consolidated its relationship with the existing network of international correspondents. The revenue earning sources of banks are mainly loans and advances. The credit facility can be of two types: funded & non-funded. Funded credit can be expensive as the bank has to pay interests. Non-funded credit includes LC, which is the main source of income for the Foreign Exchange business. If a bank can increase its import and export transactions, its profit will obviously reach a higher level, as the costs are negligible. In order to conduct a worthwhile report preparation of National Credit & Commerce Bank Limited, it is necessary to go through the profiles of the banks understudy. From the very beginning of taking birth, this Branch is playing an outstanding role for the betterment of the Import & Export market in this country\

1.2 Rationale of the study:

 The rationale of the study is to assess the banking system of National Credit & CommerceBank Limited (NCCBL). NCCBL‘s banking service is one of the finest services among the Banking industry. With the state-of-the-art technology, efficient employees and diversified services NCCBL is facilitating the banking operation for Bangladeshi national. The benefit of the existence of NCCBL‘s banking service in this country is enormous because, NCCBL hasCountrywide operation with worldwide network which facilitates the trade functions of domestic exporter and importer with a great professionalism and care. This also increases theopportunity for this country‘s entrepreneurs to expose in the industrial growth of the country

With finance of NCCBL . The increased financial growth of the bank over the year attributesthe trust and reliability of depositors and investors on NCCBL‘s banking service. Simply, thisis one of the most important indicators of the superior performance of NCCBL. In a situation of low rate of economic growth, high rate of inflation, unemployment, the analysis of the status of contribution indicators of NCCBL banking operation to the economy of Bangladeshis of immense significance.

1.3 Objectives of the study: 

The objective of the report is to gather practical knowledge and experience about the banking activities performed by the different officials into the Foreign Exchange Department. There port is prepared with the purpose of getting an overview of Foreign Exchange Business through L/C operation at NCC Bank Ltd. This study attempts to pursue the following tasks:

To understand the import procedure To understand the export procedure To know about the various documents and procedures which are used in banking

services of International Trade. To gain the depth knowledge of import and export portfolio of the Bank. To find out the performance of import and export business in recent years. To recommend actions that may be necessary to redesign the foreign trade procedure of

NCC Bank Ltd

1.4 Scope of the study:

 Now in this global arena the activities of commercial banking are very fast. This report is an attempt to analyze the every banking operation of the NCC Bank Ltd. This study focuses ontheForeign exchangedivision of NCC Bank Ltd. This report has the crisp details of the procedure of the Foreign exchange division. Along with that, a relevant stream of discussion has been made on the theory and policy issues relating to Foreign exchange division. I had great opportunity to have an in depth knowledge of all the banking activities practiced by the NCC Bank Limited.

1.5 Methodology of the study:

The report is prepared on the extensive use of secondary data available in different text, reports, journals etc. as well as primary data collected from the bank personnel by means of informal interview. I consulted banks Annual report (Income Statement) and made discussion with the officials of Agrabad Branch, international division and other department about methods and procedures of export-import business, problems related to foreign exchange transactions I also had to talk to the exporters and importers for getting impression about NCC Bank Ltd. The

methodology that was followed throughout the study may be summarized below: For this study I have relied on both primary and secondary source of Data. The sources are as follows:Pr i mary S our ces :  

Face to Face conversation with the respective officers and staffs. In-depth study of selected cases. Interview with the Clients. Practical work experience from different desks of Foreign Exchange Department of the

BranchSecondary Sources: 

Annual Report of NCCBL. Official Website of NCCBL. NCC Bank Training Books, Catalogs. Foreign Exchange Guidelines. Relevant Books, Research Papers, News Papers and Journals. Internet and various study selected reports. Relevant documents related to the study provided by the officials.

  

1.6 Limitations of the study: 

From the beginning to end, the study has been conducted with the intention of making it as complete and truthful one. However, many problems appeared in the way of conducting the study. During the study, it was not possible to get know all about the account opening systems and its procedures covered by the bank although the financial statements and other information regarding the study have been considered. The study considers following limitations-

Banking sector and its operation is a complex issue. The main hindrance behind preparing this study was time. The span of the

internship program is only three months. But I have got only two months due to some unavoidable circumstances. Since Foreign Exchange is a vast area, it is not possible to cover or go through within this short span of time.

There is also insufficiency of current information, relevant to the study. Consolidated data related to the study were not available for the current year. So themost

of the information is used from the previous years. Inaccurate or Contradictory information created huge confusion during preparation

of this study. Bank secrecy posed a major problem since disclosure of some information has been

restricted. Relevant documents were not available as it is a technical issue. Lack of Knowledge. Lack of experience.

Chapter Two

OVERVIEW OF NCC BANK LTD.

2.1 Profile of NCC Bank Ltd: 

As Banking structure is changing day by day and the far-reaching program of economic reform is carried out towards efficient utilization of scarce resources and the development of private entrepreneurship, in the vast changing business environment, financial intermediaries are gradually being left to be guided by market forces rather than regulations. Competition is strengthened by the entry of new and innovative providers of financial services through the development of Money Market and Capital Market. Under the ongoing financial liberalization program, the NCC Bank Ltd emerged as a fast growing leading and prominent bank in the private sector to operate on the commercial arena of Bangladesh. The bank has been sponsored by a group of renowned personalities from the field of trade, commerce and industries including some eminent entrepreneur. Highly skilled professionals having wide experience in domestic and international banking manage the bank. The NCC Bank Ltd has already occupied a challenging position among its competitors after achieving success in all areas of banking operation. It offers all kind of commercial, corporate and personal banking services covering almost all segments of the society. To serve the customers through capacity building across multi delivery channel is one of the main strategies of the NCCBL. The bank is gradually expanding branch for coming nearer to its customers for providing various convenient services. Thus, in the local market the operation of the NCCBL is highly appreciated for its customer oriented focus. 

2.2 Historical Background of NCC Bank Ltd:

At the first leg of the decade of 1980s, the Government of Bangladesh changed its policy regarding Banking Business, which was until then restricted to the public sector only besides few number of foreign banks. With the change of policy, the country witnessed advent of  banks in private sector. This shift in policy also paved the Way of establishing non-banking finance company to build up capital market of the country. At that time on 25th November 1985 National Credit Limited here in after called NCL was established and incorporated as a public limited company in order to operate as a financial company with its registered Head Office at 7-8, Motijheel C/A, Dhaka-1000. The aim of the company was to mobilize resources from within and invest them in such a way so as to develop country‘s industrial and trade sector and playing a catalyst role in the formation of capital market as well. The NCL faced severe setback in 1992 in respect of business and came on the verge of collapse. However, with the initiative of Boards of Directors and Management and with the permission of the Central Bank, NCL was converted to a full-fledged private commercial bank in the name and style of National Credit and Commerce Bank Limited here in after called NCCBL on 17th May, 1993 with authorized capital TK 75.00 crore and paid up capital TK 39.00crore. Day by day NCC Bank has achieved a standard position among all financial institutions a full-fledge commercial bank. The Bank has set up a new standard in financing in the Industrial, Trade and Foreign exchange business. Its various deposit & credit products have also attracted the clients-both corporate and individuals who feel comfort in doing business with the Bank.

2.3 Nature of the Business:

Undertakes and transacts all kinds of banking activities with its customers in Bangladesh and abroad. Motto The Bank will be a confluence of the following three interests: Of the Bank : Profit Maximization and Optimum Growth. Of the Customer : Maximum Benefits and Satisfaction. Of the Society : Maximization of Welfare. The Bank will also cater to the new expectations of the customers. It will be a customer-driven Bank.

2.4 Mission & Vision of NCC Bank Ltd:

M i s s i o n : To mobilize financial resources from within and abroad to contribute to Agricultures, Industry & Socio-economic development of the country and to pay a catalytic role in the formation of capital market.

  V i s i o n :   To become the Bank of choice in serving the Nation as a progressive and

Socially Responsible financial institution by bringing credit & commerce together for  profit and sustainable growth.

 2.5 Goal of NCC Bank Ltd:

Ge nera l goa l :  To Share a significant portion of the banking sector by utilizing available manpower and state of the art technology for maximizing the shareholders wealth.

L o n g t e r m g o a l :   To maximize the wealth of shareholders. S hor t t e rm goa l :  To earn satisfactory rate of return on investment by providing wide

range of banking services.

2.6 Philosophy of NCC Bank Ltd:

At present, the bank has as many as 95 branches across the country and it is committed to become equal service providers compatible with the norms of commercial schedule bank. It renders all types of personal, commercial and corporate banking services to its customers within the purview of the Bank Companies Act, 1991 and in line with the directives and policy guidelines laid by down, by Bangladesh bank.

2.7 Objectives of NCC Bank Ltd:

innovative banking services to the people of all sections of our society one of this bank is that it is backed by the disciplined and strongest Institution of Bangladesh. The bank has extensively in the country‘s industrial and agricultural sectors in the coming days. The bank is committed to contribute as such as possible within its limitations for the economic growth and for ensuring value of its available resources.

2.8 Branch Network of NCC Bank Ltd: The Bank had successfully established a network of 95 branches, including 7 SME/AGRE Branch. NCC is the Private bank in Bangladesh. There are 84 branches all over the country. Among them 37 in Dhaka Division, 36 branches in Chittagong Division, 4 branch in Khulna Division, 9 branches in Sylhet Division, 8 branch in Rajshahi Division and 1 branch in Barisal Division. NCCBL continues to enjoy distinction of being the only private sector bank to be operating 24/7. Booths within the CTG Port premises . In addition to the branch network, the Bank has established a Proprietary ATM network, with47 ATMs initially. The objective is to create more investment by Customer Convince. On-Line Banking services cover the entire network of Branches, which ensures technology based enhanced delivery systems and provide the necessary competitive edge.

2.9 Office Automation & Use of Technology: The Bank remains committed towards progressing as a technology driven institution. It became the first Bangladeshi Bank to have installed Co Universal Banking software namelyF l o r a B a n k i n g S o f t w a r e  so as to provide on-line, real time banking services to its clients. The bank continues to reinforce inter branch connectivity to facilitate on-line banking and provide uninterrupted real time services to the clients. The Bank is a SWIFT member with online SWIFT capability available at all the Authorized Dealer Branches. Through installation of Flora Banking Software, NCC Bank Limited has established itself as the first Bangladeshi Bank to be equipped with a fully integrated computerized system.

2.10 Overview of the Branch:

Na me o f t he compa ny   :National Credit & Commerce Bank Limited.Date of Commencement  :06 January 1986P rese n t N o . o f b r anches   :92N o o f A T M B o o t h s   :47L o c a t i o n   :Rafique tower,(1st and 2nd floor) , C/A Agrabad, Ctg.S W I F T C o d e   :NCCLBDDHKTBP hone No   :031-712219,713440

2.11 Organization Structure:

H I E R A R C H Y O F T H E N C C B A N K L T D .

Chairman

Board Of Directors

Executive CommitteeManaging Director

Additional Managing Director

Senior Executive Vice President

Executive Vice President

Senior Vice President

Vice President

Senior Assistant Vice President

Assistant Vice President

First Assistant Vice President

Executive Officer

Principal Officer

Senior Officer

Management Trainee Officer

Junior Officer

Asst. Officer/Asst. Cash Officer

Trainee Asst. Cash Officer

2.12 Organ gram of NCC Bank Limited, Agrabad Branch, Chittagong:

2.13 Departments of Agrabad Branch

2.14 Functions of the NCC Bank Ltd.:

1) The main task of the NCC Bank is to accept deposited from various customers through various accounts. 2) Provides loans on easy terns and condition. 3) It creates deposits. 4) The bank invest it fund in to profitable sector. 5) It transfers money by Demand Draft, Pay Order and On-line etc. 6) The bank is doing the transaction of bill exchange, cheque etc. On behalf of the clients. 7) NCC Bank assists in the foreign exchange by issuing LC. 8) It brings the increasing power of the dimension of transaction. 

2.15 Social Commitment:

The purpose of our banking business is obviously to earn profit, but the promoters and the equity holders are aware of their commitment to the society to which they belong. A chunk of the profit is kept aside and/or spent for socio-economic development through trustee and in patronization of art, culture and sports of the country. We want to make a substantive contribution to the society where we operate, to the extent of our separable.

2.16 SWIFT Service:

The SWIFT services helped the bank in sending and receiving the messages and instructions related to our account operations and LC related matters. NCC Bank has brought all branches under SWIFT network.

2.17 Human Resource Practice:

Quality human resources denote an organization worthy, knowing of one‘s job and havinginterest in it, is a precondition of good functioning. NCC Bank has well diverse pool of  human resources, which is composed of people with high academic background. In addition, there is a positive demographic characteristic. Most of the employees are comparatively young in age and mature in experience.

2.18 Bank Operational Area:

As a commercial Bank, they do the all traditional Banking business including the wide range of savings and credit scheme products, retail Banking and ancillary services with the support of modern technology and professional Excellency. But their main focus is for obvious reason, on export and import trade handling and the development of entrepreneurship and patronization of private sectors

2.19 Product & Services of NCC Bank Ltd:

Deposit Products: Current A/C  Savings Bank Deposit A/C  Short Term Deposit A/C  Term Deposit A/C  Premium Term Deposit A/C  Instant Earnings Term Deposit A/C  Special Savings Scheme Special Fixed Deposit Scheme NRFCD RFCD Money Double Program NCCB Youngster A/C  

Loan & Ad van ced Pr odu ct s :   Working Capital Financing. Commercial & Trade Financing. Long Term Capital Financing. Retail & Consumer Financing. Agricultural Financing. Import & Export Financing.

Re ta i l / Con s u mer Loan Prod u ct s :  

Personal Loan. Car Loan Scheme. Education Loan. House Building Financing. Consumer Finance Scheme. House Repairing & Renovation Loan. Home Improvement Loan.

S M E B a n k i n g :   Small Business Loan. Lease Finance. Working Capital Loan. Festival Business Loan.

Festival personal Loan.

Cards:  

Debit Cards Credit Cards MBridge Cards.

Remittance Products: 

Wage Earners Welfare Deposit Pension Scheme. Overseas Employment Loan Scheme.

Services: 

S e c u r i t i e s & F i n a n c i a l S e r v i c e :  

Member, Dhaka Stock Exchange Ltd. Full Service Depository Participant.

Treasury Service: 

Primary Dealer of Govt. Approved Securities. Locker Service.

Remittance Service: 

Correspondence arrangement with more than 330 Financial Institutions all over the World.

For Wage Earners Remittance we have Agency arrangement with 12 reputed  Exchange Houses covering major Locations of our Expatriates.