“Foreign Exchange Activities of Bank Asia Limited”

Prepared By

Dilara Afroj .ID :

102011013ULAB School of Business

(USB)

Supervised By

Umme Aklima Alam

Lecturer, ULAB School of Business

(USB)

Reason For Selecting The Organization

Organizational Overview

Bank Asia has been launched by a group of successful entrepreneurs with recognized standing in the society. The bank started its journey on November 27, 1999 with an aim to be fully customer focused through

rendering technology driven innovative products and services.

Background of the Report Topic

BA Foreign Exchange

Objectives

Broad Objective

Specific Objective

To present a clear overview and evaluate the performance of foreign exchange business of

Bank Asia Limited.

To analyze the Import - Export and Remittance performance of Bank Asia Limited.

To analyze the foreign exchange business growth of country vs. Bank Asia Limited.

To present a comparative performance analysis of BA Foreign Exchange Business with several commercial banks.

I. The Primary Sources of Data

• Face to face conversation .• Relevant file study .• Observations . II. The Secondary Sources of Data

• Annual Reports .• Annual Business Review .• Periodicals published by the Bangladesh Bank.• Different books, articles etc. • Web Browsing.

Methodology

Year Foreign Exchange Business(In Million Taka) Growth

2013 163042.03 -20.59%

2012 205334.59 4.77%

2011 195985.40 5.28%

2010 186142.27 63.44%

2009 113886.80 29.72%

Findings and Analysis

Performance of Foreign Exchange Business

2013 2012 2011 2010 2009

71,968.8366,478.34

74,794.50

57,281.67

30,953.40

Export scenario of Bank Asia Limited

Findings and Analysis

2013 2012 2011 2010 2009

110,738.08106,746.15

99,414.20110,418.89

67,378.30

Import Scenario of Bank Asia Limited

Findings and Analysis

2013 2012 2011 2010 2009

34,334.4032,110.10

21,776.7018,441.71

15,555.10

Remittance Performance of Bank Asia Limited

Findings and Analysis

Export (US $) Import (US $) Remittance (US $)-5%

0%

5%

10%

15%

20%

25%

16%

3%

-2%

20%

9% 9%

15%

11% 12%

Country (Oct-13 over Oct-12) Change %Bank Asia (Oct-13 over Oct-12) Change %Bank Asia (Dec-13 over Dec-12) Change %

Findings and Analysis

Country vs. Bank Asia Foreign Exchange Business Growth Performance

Bank Asia Limited DBBL Dhaka Bank Lim-ited

Export 110738.08 118045.2 33305

Import 71968.83 108259.3 46160

Remittance 15555.1 14338 9786

10,000.00

30,000.00

50,000.00

70,000.00

90,000.00

110,000.00

Comparative Foreign Exchange Performance Analysis at FY13

Findings and Analysis

Import Export Remittance

Amount 18.8 3.4 5.5

13579

1113151719

Findings and Analysis

Branch Performance on Foreign Trade Business at FY 13

Observations Over Findings And Analysis

I. New rules , regulation

and practices .II. Trust issue.III. Slowdown of

RMG sectorIV. Sluggish

economic condition and

industrial growth

1 2I. Increasing export of

jute, leather, frozen foods.

II. Demand of food , petroleum, manufactured output import

III. Foreign individual wage earnings, growing number of exchange house.

Bank should reduce charges in foreign exchanges to attract more customers.

Bank Asia should enhance the employees in teller service, customer service as well as foreign

trade service.

Bank should increase their concentration more about all categories of client.

Bank Asia operating software “STEALER’’ should be changed

4

3

2

1

Recommendations

Bank Asia should update their websites properly so that customers can get details about the products

and services easily.

Authority should decentralized some of their powers to make the work faster. 6

5

Recommendations

The bank may introduce some promotional program to increase export-import business.

7

Lesson Learnt

Time Management

Work Under Pressure

Effective Communication

Team Work

Others Basic Banking Activities

s

s

Any Question ?