For people who "don't, won't, can't sell" - but need to.

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Don’t Won’t Can’t Sell by Greg Twemlow Selling for Non-Sellers Monday, 11 November 13

description

Selling is a fact of life for all of us and the secret to succeeding in business for you personally and your company. Yet many people feel totally uncomfortable with the idea that they "sell". Here's 3 easy steps to being effective in sales for the non-sellers.

Transcript of For people who "don't, won't, can't sell" - but need to.

Page 1: For people who "don't, won't, can't sell" - but need to.

Don’tWon’tCan’tSell

by Greg Twemlow

Selling for Non-Sellers

Monday, 11 November 13

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It’s not selling, it’s influencing

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RAPPORT

PartONE

PartTWO

PartTHREE

1 2 3

TRUST CONFIDENCE

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EstablishRAPPORT

1

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RAPPORTStart by

establishing

with whomever you want to

influence

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You cannotINFLUENCEwithout rapport

RapportFrom Wikipedia, the free encyclopedia

Rapport occurs when two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other. Rapport is theorized to include three behavioral components: mutual attention, mutual positivity, and coordination.For example, they may realize that they share similar values, beliefs, knowledge, or behaviors around politics, business or sports.

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RAPPORT=LISTEN+EMPATHYMonday, 11 November 13

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TRUSTEstablish

2

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TRUST

ALWAYS answer

questions honestly

ALWAYSbe responsive

ALWAYS deliver on

your promises

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& honesty the basis for trust.

is the basisfor rapport

Common ground

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EstablishCONFIDENCE

3

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RELIABILITYProving your

builds confidence

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RELIABILITY

ALWAYSsee tasks

through tocompletion

ALWAYSemotionally

calm

ALWAYSstableunder

pressureMonday, 11 November 13

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RAPPORT+TRUST+CONFIDENCE=

Monday, 11 November 13