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Submission Due Date & Time 08.12.2015 , 2:00 PM
Bid Opening Date & Time 08.12.2015 , 3:00 PM
Bid Opening Venue CERSAI, 5th Floor, MTNL
Telephone Exchange Building,
8, Bhikaji Cama Place, New
Delhi :110066
SELECTION OF CONSULTANTS
Reference Number: CERSAI/DQA-
RFP/1082/2015 dated 06.11.2015 CERSAI/DQA-RFP/ /2015 dated xx.xx.xxxx
Request for Proposals
SELECTION OF CONSULTANT
FOR
DATA QUALITY ASSESSMENT OF
CENTRAL REGISTRY
Central Registry of Securitisation Asset
Reconstruction and Security Interest of India
(CERSAI)
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential property of CERSAI Page 2 of 43
Contents
Section 1: Letter of Invitation ....................................................................................................3
Section 2: Instructions to Bidders ..............................................................................................4
PART I: Standard Terms and Conditions ...........................................................................4
PART II: Data Sheet ..........................................................................................................14
Section 3: Technical Proposal - Standard Forms ....................................................................18
Section 4: Financial Proposal - Standard Forms ......................................................................33
Section 5: Scope of Work ........................................................................................................38
1. Introduction ..................................................................................................................38
2. Background of the CERSAI.........................................................................................38
3. Need and Objectives of the Assignment ......................................................................39
4. Scope of Work .............................................................................................................40
5. Deliverables and Timelines ..........................................................................................42
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 3 of 43
Section 1: Letter of Invitation
Central Registry of Securitisation Asset Reconstruction and Security Interest of India
5th floor, MTNL Telephone Exchange Building, 8, Bhikaji Cama Place,
New Delhi – 110066
Dear Consultant
1. The Central Registry of Securitisation Asset Reconstruction and Security Interest of
India (CERSAI) invites proposals from consulting entities to provide consultancy
services for data quality assessment of the Central Registry established under the
Securitisation and Reconstruction of Financial Assets and Enforcement of Security
Interest Act, 2002. More details on the scope of work and services expected from the
consultant are provided in the Section 5: Scope of the work of this Request for
Proposal (RFP) document.
Yours sincerely,
S/d DGM,
CERSAI, New Delhi
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 4 of 43
Section 2: Instructions to Bidders
PART I: Standard Terms and Conditions
Definitions (a) “Applicable Law” means the laws and any other instruments
having the force of law in India, as they may be issued and in
force from time to time.
(b) “Assignment/ Project” means the consultancy services to be
provided to CERSAI for selection of service provider to
implement and manage the Central Registry IT System and
includes the Services to be performed by the Consultant
pursuant to the Contract.
(c) “Bidder” means applicant(s) who submit a Proposal pursuant to
the RFP.
(d) “Central Government” means Government of India.
(e) “Central Registry” means the central registry setup pursuant to
Section 20 of the SARFAESI Act for registering transactions of
securitization and asset reconstruction of financial assets and
creation of security interests, in electronic form or otherwise,
with complete application software, IT infrastructure, data
center as well as the disaster recovery center facilities and as
amended from time to time
(f) “Consultant” means a Person that is selected to provide the
Services to CERSAI.
(g) “Proposal” means the Technical Proposal and the Financial
Proposal.
(h) “RFP” means the Request for Proposal prepared by CERSAI for
the selection of Consultants.
1. Introduction
1.1 CERSAI will select the Consultant in accordance with the
method of selection specified in the Data Sheet.
1.2 The name of the Assignment has been mentioned in Part II
Data Sheet. Detailed scope of the work under the
Assignment has been described in the Scope of Work in
Section 5.
1.3 The date, time and address for submission of the Proposal
has been given in Part II Data Sheet.
1.4 Interested Bidders are invited to submit a Proposal, for
providing consulting services required for the Assignment
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 5 of 43
named in the Data Sheet. The Proposal, Technical
Presentation, and any other clarifications provided by the
Bidder along with the Scope of Work provided in the RFP
will be the basis for contract negotiations and ultimately for
a signed Contract with the selected Consultant.
1.5 Consultants should familiarize themselves with current
operations of the Central Registry and take them into
account in preparing their Proposal. To obtain first-hand
information on the assignment, interested Bidders are
encouraged to visit the offices of CERSAI before
submitting a proposal. For the same, Bidders must seek for
an appointment from the Point of Contact as mentioned in
this RFP document.
1.6 The Bidders shall bear all costs associated with the
preparation and submission of their Proposal and contract
negotiation. CERSAI is not bound to accept any Proposal,
and reserves the right to annul the selection process at any
time prior to Contract award, without assigning any reason
or incurring any liability of any kind whatsoever to
CERSAI or the Central Registry.
1.7 Bids failing to meet the Eligibility Criteria or not submitting
requisite proof in support thereof as mentioned in Para 4.1
of Part II: Data Sheet of the RFP, are liable to be considered
as non-responsive and rejected summarily.
Conflict of
Interest &
Monopolistic
Practice
1.8 The CERSAI requires that the Consultant shall, while
delivering the Services, provide professional, objective, and
impartial advice at all times holding the CERSAI’s interests
paramount, strictly avoiding any conflicts of interest or any
monopolistic practice, free of any ulterior or vested interest.
Conflicting
Relationships
1.8.1 A Bidder (including its Personnel) that has a business or
family relationship with a member of the CERSAI’s staff
who is directly or indirectly involved in any part of (a) the
preparation of the Scope of Work of the Assignment, (b) the
selection process for such Assignment, or (c) supervision of
the Contract, may not be awarded the Contract, unless the
conflict stemming from this relationship has been resolved
in a manner acceptable to the CERSAI throughout the
selection process and the execution of the Contract. The
Bidders are expected to make a disclosure of the Conflicting
Relationship in the prescribed form.
1.8.2 Bidders have an obligation to disclose any situation of
actual or potential conflict that impacts their capacity to
serve the best interest of the CERSAI, or that may
reasonably be perceived as having this effect. Failure to
disclose said situations may lead to the disqualification of
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 6 of 43
the Bidder or the termination of its Contract, if awarded.
Fraud and
Corruption
1.9 It is required that Bidders participating in the Assignment
adhere to the highest ethical standards during the selection
process.
For the purpose of this paragraph, the terms set forth are as
follows:
(i) “corrupt practice” means (i) the offering, giving,
receiving, or soliciting, directly or indirectly, of
anything of value to influence the actions of any
person connected with the negotiation process (for
avoidance of doubt, offering of employment to or
employing or engaging in any manner whatsoever,
directly or indirectly, any official of the CERSAI who
is or has been associated or dealt in any manner,
directly or indirectly with the negotiation process or
has dealt with matters concerning the RFP or arising
there from, before or after the execution thereof, at
any time prior to the expiry of one year from the date
such official resigns or retires from or otherwise
ceases to be in the service of the CERSAI, shall be
deemed to constitute influencing the actions of a
person connected with the negotiation process); or (ii)
engaging in any manner whatsoever, during the
negotiation process, any person in respect of any
matter relating to the assignment, who at any time has
been or is a legal, financial or technical adviser of the
CERSAI in relation to any matter concerning the RFP
trying to influence in what so ever manner the
members of the Consultancy Evaluation Committee
(CEC), in the selection process or in contract
execution;
(ii) “fraudulent practice” means a misrepresentation or
omission of facts in order to influence a selection
process or the execution of a contract or negotiation
process;
(iii) “collusive practices” means a scheme or arrangement
between two or more consultants with or without the
knowledge of the CERSAI, designed to establish
prices at artificial, non-competitive levels;
(iv) “coercive practices” means impairing, harming or
threatening to harm, directly or indirectly, persons or
their property to influence their participation in a
procurement process, or affect the execution of a
contract or negotiation process;
The CERSAI reserves the right to reject a Proposal at any
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Confidential Property of CERSAI Page 7 of 43
stage if it determines that the Bidder recommended for
award has, directly or through an agent, engaged in corrupt,
fraudulent, collusive or coercive practices in competing for
the contract in question.
False and
Misleading
Statement
1.10 A Bidder may be disqualified at any stage if found to have
submitted false or misleading information or material or has
made false or misleading declaration in the Proposal.
1.11 A Bidder may submit only one Proposal. The Bidder
should be an individual organization. Consortiums will not
be allowed.
Proposal
Validity
1.12 The Part II Data Sheet indicates how long a Bidder’s
Proposals must remain valid after the submission date.
During this period, the Bidder shall maintain the availability
of Personnel nominated in the Proposal and fully commit to
their Financial Proposal. Should the need arise, CERSAI
may request the Bidders to extend the validity period of
their proposals. Bidders who agree to such extension shall
confirm that they maintain the availability of the Personnel
nominated in the Proposal and fully commit to their
Financial Proposal, unchanged, or in their confirmation of
extension of validity of the Proposal, the Bidder could
submit new staff in replacement, who would be considered
in the final evaluation for award of the Contract. A Bidder
who does not agree to the above, has the right to refuse to
extend the validity of their Proposal. Under such
circumstances, CERSAI shall not consider such proposal for
further evaluation.
2. Clarification and
Amendment of
RFP Document
2.1 A Bidder may request a clarification in the RFP document
up to the number of days indicated in the Data Sheet before
the Proposal submission date. Any request for clarification
must be sent in writing, or by standard electronic means to
the CERSAI address indicated in the Data Sheet. The
CERSAI will respond in writing by standard electronic
means to all Bidders their response (including an
explanation of the query but without identifying the source
of inquiry). Should the CERSAI deem it necessary to amend
the RFP as a result of a clarification, it shall do so following
the procedure under Para. 2.2.
2.2 At any time before the submission of Proposals, the
CERSAI may amend the RFP by issuing an addendum/
corrigendum in writing or by standard electronic means.
The addendum/ corrigendum shall be published in the
website and will be binding on the Bidders. To give Bidders
reasonable time in which to take an amendment into
account in their Proposals, the CERSAI may, if the
amendment is substantial, extend the deadline for the
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 8 of 43
submission of Proposals.
3. Preparation of
Proposals
3.1 The Proposal, as well as all related correspondence
exchanged by the Bidders and the CERSAI, shall be written
in English.
3.2 In preparing their Proposal, Bidders are expected to
examine in detail the documents comprising the RFP.
Material deficiencies in providing the information requested
may result in rejection of a Proposal. The Proposal shall
consist of 2 parts (i) Technical Proposal and (ii) Financial
Proposal
Language 3.3 Documents to be issued by the Bidders as part of this
assignment must be in English language.
Technical
Proposal Format
and Content
3.4 The Data Sheet indicates the format of the Technical Proposal
to be submitted.
3.5 The Technical Proposal (Original, Copy and Soft Copy)
shall not include any financial information. A Technical
Proposal containing financial information shall be declared
non responsive.
Financial
Proposals
3.6 The Financial Proposal shall be prepared using the attached
Standard Forms (Section 4). It shall list all costs associated
with the assignment, including remuneration for staff. The
financial proposal shall not include any conditions attached
to it and any such conditional financial proposal shall be
summarily rejected.
Taxes 3.7 Bidders are responsible for meeting all tax liabilities arising
out of the Contract unless specifically stated otherwise in
the Data Sheet and shall include such taxes in the Financial
Proposal.
3.8 Bidders should provide the price of their services in Indian
Rupees.
Earnest Money
Deposit (EMD),
Tender Fees and
Performance
Guarantee
3.9 Earnest Money Deposit:
I. An EMD of INR 1 lakh, in the form of DD drawn in
favour of the CERSAI and payable at Delhi, must be
submitted along with the Proposal.
II. Proposals not accompanied by EMD shall be rejected as
non-responsive.
III. No interest shall be payable by the CERSAI for the sum
deposited as EMD.
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 9 of 43
IV. No bank guarantee will be accepted in lieu of the EMD.
V. The EMD of the Bidders whose Technical Proposals do
not qualify, will be returned back within one month of
opening of their Proposals.
3.10 The CERSAI shall forfeit a Bidder’s EMD in the following
events:
I. If the Bidder withdraws the Proposal during the validity
period or any extension thereof for any reason whatsoever.
II. If the Proposal is modified by the Bidder in a manner not
acceptable to the CERSAI after opening of bids during the
validity period or any extension thereof.
III. If the Bidder tries to influence the evaluation process as
mentioned in Para. 1.9 of Part I: Standard Terms and
Conditions
IV. If the Bidders unilaterally withdraws the proposal during
negotiations (failure to arrive at consensus by both the
parties shall not be construed as withdrawal of Proposal by
the Bidder).
V. If the Bidder makes a false declaration or disclosure in the
Proposal or during the negotiations as mentioned in Para.
1.10 of Part I: Standard Terms and Conditions
3.11 Tender Fees:
All Bidders are required to pay INR 5000/- towards tender
fees in the form of Demand Draft drawn in favour of the
CERSAI and payable at Delhi. This Fee is Non-Refundable.
3.12. Performance Bank Guarantee
I. The selected Bidder shall be required to furnish a
performance bank guarantee equivalent to 10% of the
contract value rounded off to the nearest thousand Indian
Rupees, in the form of an unconditional and irrevocable
bank guarantee from a scheduled commercial bank in India
in favour of the CERSAI, for the entire period of contract
with 90 days claim period.
II. The bank guarantee must be submitted after award of
contract but before signing of the Contract. The successful
Bidder has to renew the bank guarantee on same terms and
conditions for the period up to contract including extension
period, if any. Performance bank guarantee would be
returned only after successful completion of tasks assigned
to them and after the claim period indicated at I above and
only after adjusting/recovering any dues recoverable/payable
from/by the Consultant on any account under the Contract.
On submission of this performance guarantee and after
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Confidential Property of CERSAI Page 10 of 43
signing of the Contract, demand draft submitted towards
EMD would be returned.
4. Submission,
Receipt, and
Opening of
Proposals
4.1 The proposal (Technical Proposal and Financial Proposal)
shall contain no interlineations or overwriting, except as
necessary to correct errors made by the Bidders themselves.
The authorized representative of the Bidder must initial
each such correction. Submission letters for the Technical
Proposal and Financial Proposals should respectively be in
the format of TECH-1 of Section 3, and FIN-1 of Section 4,
respectively.
4.2 An authorized representative of the Bidder shall initial all
pages of the original Technical Proposals and Financial
Proposals. This authorization shall be in the form of a
written power of attorney accompanying the Technical and
Financial Proposals or in any other form demonstrating that
the representative has been duly authorized to sign. The
signed Technical and Financial Proposals shall be marked
“ORIGINAL”.
4.3 The Technical Proposal shall be marked “ORIGINAL” or
“COPY” as appropriate. The Technical Proposals shall be
sent to the addresses referred to and in the number of copies
indicated in Part II: Data Sheet. All required copies of the
Technical Proposal are to be made from the original. If
there are discrepancies between the original and the copies
of the Technical Proposal, the original shall prevail.
4.4 The original and all copies of the Technical Proposal shall
be placed in a sealed envelope clearly marked “TECHNICAL
PROPOSAL”. Similarly, the original Financial Proposal shall
be placed in a sealed envelope clearly marked “FINANCIAL
PROPOSAL” and the name of the assignment, and with a
warning “DO NOT OPEN WITH THE TECHNICAL
PROPOSAL.” The envelopes containing the Technical
Proposal, Financial Proposals, EMD, and Tender Fee shall
be placed into an outer envelope and sealed. The CERSAI
shall not be responsible for misplacement, loss or premature
opening if the outer envelope is not sealed and/or marked as
stipulated. This circumstance may be case for Proposal
rejection. If the Financial Proposal is not submitted in a
separate sealed envelope duly marked as indicated above,
this will constitute grounds for declaring the Proposal non-
responsive.
4.5 The hard copy of the proposal should be submitted in duly
sealed envelope superscribed as “RFP for Selection of Consultant
for Data Quality Assessment of Central Registry”, RFP
Reference No. ___________,
Dated ____________ at the following address:
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 11 of 43
Central Registry of Securitisation Asset Reconstruction
and Security Interest of India (CERSAI)
5th floor, MTNL Telephone Exchange Building, 8,
Bhikaji Cama Place,
New Delhi – 110066
The Proposals must be sent to the above mentioned address
not later than the time and the date indicated in the Data
Sheet, or any extension to this date in accordance with Para.
2.2. Any Proposal received by the CERSAI after the
deadline for submission shall be returned unopened.
4.6 From the time the Proposals are opened to the time the
Contract is awarded, the Bidders should not contact the
CERSAI on any matter related to its Technical Proposals
and/or Financial Proposals. Any effort by Bidders to
influence the CERSAI in the examination, evaluation,
ranking of Proposals, and recommendation for award of
Contract may result in the rejection of the Bidders' Proposal.
4.7 CERSAI shall open the Technical Proposal immediately after
the deadline for their submission. The envelopes containing
the Financial Proposal shall remain sealed and securely
stored.
5 Evaluation of
Technical
Proposals
5.1 The Evaluation Committee while evaluating the Technical
Proposals shall have no access to the Financial Proposals
until the technical evaluation is concluded and the
competent authority accepts their recommendation.
5.2 The Evaluation Committee shall evaluate the Technical
Proposals on the basis of their responsiveness to the Scope
of Work and by applying the evaluation criteria and sub-
criteria specified in the Data Sheet. In the first stage of
evaluation, a Proposal shall be rejected if it is found
deficient as per the requirement indicated in the Data Sheet
for responsiveness of the proposal. Only responsive
proposals shall be further taken up for evaluation.
Evaluation of the Technical Proposals will be done and at
this stage the Financial Proposals will remain unopened.
Bidders shall make presentations to the Evaluation
Committee that will also be a component of evaluation. The
qualification of the Bidders and the evaluation criteria for
the Technical Proposal shall be as defined in the Data sheet.
Each responsive Proposal will be given a technical score
(St). A Proposal shall be rejected at this stage if it does not
respond to important aspects of the RFP and particularly the
Scope of Work or if it fails to achieve the minimum
technical score indicated in the Data Sheet.
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 12 of 43
Public Opening
and Evaluation
of Financial
Proposals -
QCCBS
Selection
Procedure
5.3 Financial Proposal of only those entities who are technically
qualified shall be opened publicly on the date & time
specified on the Data Sheet, in the presence of the
shortlisted Bidders' representatives who choose to attend.
The name of the Bidders, their technical score (if required)
and their Financial Proposal shall be read aloud.
5.4 The Evaluation Committee will correct any computational
errors. When correcting computational errors, in case of
discrepancy between a partial amount and the total amount,
or between word and figures the former will prevail. In
addition to the above corrections, the items described in the
Technical Proposal but not priced, shall be assumed to be
included in the prices of other activities or items.
5.5 The lowest evaluated Financial Proposal will be given the
maximum financial score (Sf) of 100 points. The financial
scores (Sf) of the other Financial Proposals will be
computed as indicated in the Data Sheet. Proposals will be
ranked according to their combined technical (St) and
financial (Sf) scores using the weights (T = the weight given
to the Technical Proposal; F = the weight given to the
Financial Proposal; T + F = 1) indicated in the Data Sheet: S
= St x T% + Sf x F%. The Bidder achieving the highest
combined technical and financial score will be awarded the
contract.
Availability of
Professional
staff/experts
6.1 Having selected the Bidder on the basis of, among other
things, an evaluation of proposed professional staff,
CERSAI expects to negotiate a Contract on the basis of the
Personnel named in the Proposal. Before contract
negotiations, CERSAI will require assurances that the
Personnel will be actually available. CERSAI will not
consider substitutions during contract negotiations unless
both parties agree that undue delay in the selection process
makes such substitution unavoidable or for reasons such as
death or medical incapacity. If this is not the case and if it is
established that Personnel were offered in the proposal
without confirming their availability, the Bidder may be
disqualified. Any proposed substitute shall have equivalent
or better qualifications and experience than the original
candidate and be submitted by the Bidder within the period
of time specified in the letter of invitation to negotiate.
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7. Award of
Contract
7.1 After completing negotiations, the CERSAI shall issue a
letter of intent to the selected Bidder, and promptly notify
all Bidders who have submitted proposals about the
decision taken.
7.2 The selected Bidder will sign the Contract after fulfilling all
the formalities/pre-conditions mentioned in the standard
form of contract in Section-6, within 15 days of issuance of
the letter of intent.
7.3 The Consultant is expected to commence the assignment on
the date specified in the Part II Data Sheet.
8. Confidentiality 8.1 Information relating to evaluation of Proposals and
recommendations concerning awards shall not be disclosed
to the Bidders who submitted the Proposals or to other
persons not officially concerned with the process, until the
publication of the award of Contract. The undue use by any
Bidder of confidential information related to the process
may result in the rejection of its Proposal.
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Instructions to Bidders
PART II: Data Sheet
Paragraph
Reference
1.1
RFP issuing authority: Central Registry of Securitisation Asset
Reconstruction and Security Interest of India (CERSAI).
1.2 Name of the Assignment: “Consultancy Services for Data Quality
Assessment of Central Registry”
1.3 The Proposal submission address is:
Central Registry of Securitisation Asset Reconstruction and Security
Interest of India (CERSAI)
5th floor, MTNL Telephone Exchange Building, 8, Bhikaji Cama Place,
New Delhi – 110066
Proposal (Technical Proposal and Financial Proposals in two separate sealed
envelopes, EMD, and Tender Fee) must be submitted not later than the
following date and time:
Date: 08.12.2015
Time: 2:00 PM
1.4
A pre-proposal conference will be held at 11:45 AM on 20.11.2015 at
CERSAI, New Delhi.
The representative of CERSAI is:
Biswajit Patra
Chief Manager (IT)
Phone number: 011 - 26168581
Email address: [email protected]
1.5
Proposals must remain valid for 90 days from the submission date.
1.6 Clarifications may be requested not later than 10 days before the submission
date.
The address for requesting clarifications is:
Biswajit Patra
RFP – Consultancy Services for Data Quality Assessment of CERSAI
Confidential Property of CERSAI Page 15 of 43
Chief Manager (IT)
Phone number: 011 - 26168581
Email address: [email protected]
1.7 The estimated tenure of Contract: Fixed price fixed term Contract for a period
of 6 months
2.1
The formats for the Technical Proposal to be submitted are:
Form Tech 1: Letter of Proposal submission
Form Tech 2: Bidder’s organization & experience
Form Tech 3: Comments & suggestions on TOR
Form Tech 4: Approach & methodology
Form Tech 5: Team composition
Form Tech 6: Curriculum vitae
Form Tech 7: Staffing Schedule
Form Tech 8: Work Schedule
Form Tech 9: Comments / modifications suggested on contract. Form Tech 10: Information regarding any conflicting activities and
declaration thereof
3.1 Consultant must submit the following:
a) Original and 1 duplicate hard copy and 1 soft copy of the Technical
Proposal, and
b) Only the Original of the Financial Proposal
4.1 Eligibility Criteria
Bidders failing to meet the eligibility criteria or not submitting requisite proof
for supporting these criteria are liable to be rejected summarily.
(i) The Bidder must be a reputable and experienced company operating in the
field of professional consultancy services/ data purification, registered under
the Companies Act for the last 3 years.
(ii) The Bidder must have completed at least 1 consultancy assignments of a
similar nature in data quality assessment, data purification and design of data
quality systems in the government/private/commercial organisation, banking
or financial sector with a consultancy value of at least INR 5lakhs each.
(iii) The Bidder should not have been black listed by any state or Central
Government or public sector undertaking or regulatory body in India.
(iv) No proceeding for winding up or restructuring of the Bidder should be
pending in any court of law or any other forum.
(iv) The Bidder should not have any conflict of interest with the Scope of
Work and should not have been, directly or indirectly, associated with the
creation of data of which quality assessment is sought to be carried out by
CERSAI under the Assignment.
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Confidential Property of CERSAI Page 16 of 43
Bids failing to meet the eligibility criteria or not submitting requisite proof in
support thereof as mentioned in Para 4.1 of Part II Data Sheet are liable to be
considered as non-responsive and rejected summarily.
The list of mandatory supporting documents to be submitted are:
a) Copy of Certificate of Incorporation.
b) Certified copy from the Statutory Auditor stating the Annual turnover
for each of the last three years ending 31st March 2014.
c) Work order/ completion certificate/ client certificate for previous
experience .
d) Self-attested Certificate by the Bidder that:
a. It has not been black listed by any state or Central Government
or public sector undertaking or regulatory body in India.
b. It does not have any proceeding for winding up or restructuring
of the Bidder should be pending in any court of law or any
other forum.
c. It does not have any conflict of Interest with this scope of work
and has not directly or indirectly being associated with creation
of data of which quality assessment is sought to be carried out
under this assignment.
5.1
Criteria, sub-criteria, and point system for the Detailed Evaluation of
Technical Proposals are:
Sl.
No
Criteria: Relevant Experience Points
1 Previous experience of bidder in data quality assessment 10
2 Previous experience of bidder in designing data quality management
systems
10
3 Total Allocable Points (i) 20
Sl.
No
Criteria: Adequacy of the proposed methodology and work plan
Points
1 Technical approach and methodology 20
a) Approach and methodology for the data quality assessment 10
5
5 b) Approach for remedial actions and data quality management system
c) Coverage of entire scope of work
2 Assignment plan 5
3 Organization &staffing plan 5
4 Total Allocable Points (ii) 30
(iii) Key professional staff qualifications and competence for the Assignment: 20 points
The evaluation of the key professional staff shall be determined based on the profiles
submitted in form TECH-6 considering the following sub-criteria: 1) General qualifications
a) Educational qualification and training
b) Number of years of consulting experience
RFP – Consultancy Services for Data Quality Assessment of CERSAI
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2) Competency and adequacy
a) Area of specific expertise relevant to the Assignment
b) Adequate involvement in the Assignment
(iv) Technical presentation: 30 points
Total points for the above criteria (i), (ii), (iii) and (iv): 100
St = Total points obtained for the above criteria (i), (ii), (iii) and (iv)
The minimum technical score St required to pass is:70 Points
5.2
The formula for determining the technical score is as follows:
St = (100 x T / Tm), in which St is the normalized technical score, Tm is the
highest technical score and T is the technical score of the proposal under
consideration.
The formula for determining the financial scores is the following:
Sf = 100 x Fm / F, in which Sf is the financial score, Fm is the lowest price and
F the price of the proposal under consideration.
The weights given to the Technical and Financial Proposals are:
T =0.70; and P = 0.30
6.1 Expected date and address for contract negotiations:
Date to be communicated later.
Address:
CERSAI,
5th
Floor, MTNL Building,
8, Bhikaji Cama Place,
New Delhi - 110066.
7.1 Expected date and place for commencement of consulting services:
Date to be communicated later.
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Section 3: Technical Proposal - Standard Forms
Refer to Reference Paragraph 2.1 of the Data Sheet for formats of Technical Proposal to be
submitted, and paragraph 3.4 of Section 2 of the RFP for Standard Forms required and
number of pages recommended.
Technical Proposal
TECH-1 Technical Proposal Submission Form
TECH-2 Bidder’s Organization and Experience
A Bidder’s Organization
B, C Bidder’s Experience
TECH-3 Comments or Suggestions on the Scope of Work
TECH-4 Description of the Approach, Methodology and Work Plan for Performing the
Assignment
TECH-5 Team Composition and Task Assignments
TECH-6 Curriculum Vitae (CV) for Proposed Professional Staff
TECH-7 Staffing Schedule
TECH-8 Work Schedule
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FORM TECH-1 TECHNICAL PROPOSAL SUBMISSION FORM
To:
The Chief Operating Officer
Central Registry of Securitisation Asset Reconstruction and Security Interest of India
(CERSAI)
5th floor, MTNL Telephone Exchange Building, 8, Bhikaji Cama Place,
New Delhi – 110066
Dear Sir:
We, the undersigned, offer to provide Data Quality Assessment of the Central
Registry in accordance with your Request for Proposal dated <date>and our Proposal. We are
hereby submitting our Proposal, which includes this Technical Proposal, and a Financial
Proposal sealed in a separate envelope.
We hereby confirm that we have read and understood the Standard Terms and
Conditions of the RFP and all the documents attached therewith. We hereby declare that all
the information and statements made in this Proposal are true and correct and agree that any
false or misleading statement contained in it or declaration made may lead to our
disqualification.
If negotiations are held during the period of validity of the Proposal, i.e., before the
date indicated in Paragraph Reference 1.5 of the Data Sheet, we undertake to negotiate on the
basis of the proposed staff. Our Proposal is binding upon us and subject to the modifications
resulting from Contract negotiations.
We undertake, if our Proposal is accepted, to initiate the consulting services related to
the assignment not later than the date indicated in Paragraph Reference 7.1 of the Data Sheet.
We understand you are not bound to accept any Proposal you receive.
We remain,
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Yours sincerely,
Authorized Signature [In full and initials]:
Name and Title of Signatory:
Name of Entity:
Address:
Location:_____________________________________Date: _______________
1 [Delete in case no association is foreseen.]
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FORM TECH-2: BIDDER’S ORGANIZATION AND EXPERIENCE
A - Bidder’s Organization
[Provide here a brief description of the background and organization of your entity and each
associate entity for this assignment. Also provide a brief description on the ownership details,
date and place of incorporation of the entity, objectives of the entity etc. Apart from this, also
provide information on the Annual Turnover of the entity for the last 3 financial years and the
number of professional staff with your entity as required in the form below]
Organization and Financial Information
Form A 1: Details of the Organization–Bidder
Name
Date of Incorporation
Date of Commencement of Business
Address of the Headquarters
Address of the Registered Office in India
Area of expertise with respect to this
Assignment
Contact details (name, address, phone no. and
email)
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Form A 3: Financial Information –Bidder
FY FY FY
Revenue (in INR crores)
Profit Before Tax (in INR crores)
Revenue from IT Advisory/ IT
Consulting (in INR crores)
Other Relevant Information
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B – Bidder Entity’s Experience–Relevant Experience Citations
[Using the format below, provide information on each assignment for which your entity was
legally contracted for carrying out consulting services similar to those requested under this
assignment. Bidders should provide all the details (including documentary evidence like copy
of work order/ contract document/ completion certificate from customer/ certificate from
auditor/ other customer testimonials including video along with supporting certificate from
auditors) as required in the form. Please provide citations of consultancy assignments of a
similar nature in data quality assessment, data purification and design of data quality
systems in the government, banking, private or financial sector with a consultancy value of
at least INR 5 lakhs each. In case, information required by the CERSAI is not provided by
the Bidder, the CERSAI shall proceed with evaluation based on the information provided
without requesting the Bidder for further information. Hence, responsibility for providing
information as required in this form lies solely with Bidder.]
Assignment name:
Approx. Value of Contract: (Mandatory field)
(Mention contract value in INR)
Country:
Location within country:
Duration of assignment (months):
Name of employer:
Total No. of staff-months of the assignment:
Address:
Approx. value of the services provided by your entity
under the contract (in INR):
Start date (month/year):
Completion date (month/year):
No of professional staff-months provided:
Employer Reference and Contact
Details:
Name of senior professional staff of your entity involved
&functions performed (indicate most significant
profiles):
Narrative description of Assignment:
Description of actual services provided by your staff within the assignment:
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FORM TECH-3 COMMENTS AND SUGGESTIONS ON THE SCOPE OF
WORK
[Suggest and justify here any modifications or improvement to the Scope of Work you are
proposing in carrying out the assignment (such as deleting some activity you consider
unnecessary, or adding another, or proposing a different phasing of the activities).Such
suggestions should be concise and to the point, and incorporated in your Proposal.]
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FORM TECH-4 DESCRIPTION OF APPROACH, METHODOLOGY AND
WORK PLAN FOR PERFORMING THE ASSIGNMENT
[Technical approach, methodology and work plan are key components of the Technical Proposal. You
are suggested to present your Technical Proposal divided into the following three chapters:
a) Technical Approach and Methodology,
b) Work Plan, and
c) Organization and Staffing,
a) Technical Approach and Methodology. In this chapter you should explain your understanding of
the objectives of the assignment, approach to the services, details of the secondary and primary
research methodologies, and methodology for carrying out the activities and obtaining the
expected output, and the degree of detail of such output. You should highlight the problems being
addressed and their importance, and explain the technical approach you would adopt to address
them. You should also explain the methodologies including approaches for determining optimum
sample size and geographical coverage that you propose to adopt for the data quality assessment
activities and highlight the compatibility of those methodologies with the proposed approach.
b) Work Plan. In this chapter you should propose the main activities of the assignment, their content
and duration, phasing and interrelations, milestones (including interim approvals by the
CERSAI), and delivery dates of the reports. The proposed work plan should be consistent with the
technical approach and methodology, showing understanding of the TOR and ability to translate
them into a feasible working plan. A list of the final documents, including reports, drawings, and
tables to be delivered as final output, should be included here. The work plan should be consistent
with the Work Schedule.
c) Organization and Staffing. In this chapter you should propose the structure and composition of
your team. You should list the main disciplines of the assignment, the key experts responsible, and
proposed technical and support staff. The support staff profiles shall be different from key
professional staff. The details of these resources shall be given in Form TECH-5
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FORM TECH-5 TEAM COMPOSITION AND TASK ASSIGNMENTS FOR
ASSIGNMENT
1. Professional Staff
Name of Staff Area of
Expertise
Position
Assigned Task Assigned
2. Support Staff
Name of Staff Area of
Expertise
Position
Assigned Task Assigned
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FORM TECH-6 CURRICULUM VITAE (CV) FOR PROPOSED
PROFESSIONAL STAFF
1. Proposed Position [only one candidate shall be nominated for each position Expert]:
2. Name of Entity[Insert name of entity proposing the staff]:
3. Name of Staff [Insert full name]:
4. Date of Birth: Nationality:
5. Education[Indicate college/university and other specialized education of staff member, giving names of
institutions, degrees obtained, and dates of obtainment]:
6. Total No. of years of experience:
7. Total No. of years with the entity:
8. Areas of expertise and no. of years of experience in this area (as required for the
position - mandatory):
9. Certifications and Trainings attended:
10. Details of Involvement in Assignments listed in FORM TECH-2 (only if involved in the
same):
11.Languages [For each language indicate proficiency: good, fair, or poor in speaking, reading, and
writing]:
12.Membership of Professional Associations:
13. Employment Record [Starting with present position, list in reverse order, giving for each employment
(see format here below): dates of employment, name of employing organization, positions held. Past
employment that is not relevant to the assignment does not need to be included.]:
From[Year]: To[Year]:
Employer:
Positions held:
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14. Detailed Tasks
Assigned
[List all tasks to be
performed under this
assignment]
[List the deliverables under
this assignment in which
the proposed will be
involved]
15. Relevant Work Undertaken that Best Illustrates
the experience as required for the Role (provide
maximum of 6 citations of 10 lines each)
[Among the assignments in which the staff has been
involved, indicate the following information for
those assignments that best illustrate staff capability
to handle the tasks listed under point 14 and as
required for the role as listed in ‘List of the key
professional positions whose CV and experience
would be evaluated’.]
Name of assignment or Assignment:
Year:
Location:
Employer:
Main Assignment features:
Positions held:
Value of Assignment(approximate value or range
value): __________
Activities performed:
16. Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly
describes my qualifications, my experience, and myself. I understand that any wilful
misstatement described herein may lead to my disqualification or dismissal, from the
assignment if engaged.
Date: [Signature of staff member or authorized representative of the staff] Day/Month/Year
Full name of authorized representative:
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FORM TECH-7 STAFFING SCHEDULE FOR ASSIGNMENT
No Name of Staff Staff input in weeks (in the form of a bar chart)
2
Total staff
man-months
proposed
1 2 3 4 5 6 7 8 9 10 11 12 n Total
1
2
3
N
Subtotal
Total
1 For Professional Staff the input should be indicated individually; for Support Staff it should be indicated by category
2 Weeks are counted from the start of the assignment.
3. Full time input Part time input
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FORM TECH-8 WORK SCHEDULE (ASSIGNMENT MANAGEMENT PLAN)
No Activity1
Months2
1 2 3 4 5 6 7 8 9 10 11 12 n
1
2
3
4
5
N
1 Indicate all main activities of the assignment, including delivery of reports (e.g.: inception, interim, and final reports), and other benchmarks such as Employer approvals.
For phased assignments indicate activities, delivery of reports, and benchmarks separately for each phase.
2 Duration of activities shall be indicated in the form of a bar chart.
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FORM TECH-9 COMMENTS/ SUGGESTIONS ON CONTRACT
[Here the Bidder may mention any suggestion / views on the draft contract attached with the RFP
document. This information shall be used at the time of the negotiations. However, the CERSAI is not
bound to accept any/all modifications sought and may reject any such request of modification.]
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FORM TECH-10 INFORMATION REGARDING ANY CONFLICTING
ACTIVITIES, RELATIONSHIP& DECLARATIONS THEREOF
Are there any activities carried out by your entity or group company or any member of the Joint
Venture which are of conflicting nature as mentioned in para 1.9 of Section 2. If yes, please
furnish details of any such activities.
If no, please certify,
We hereby declare that we as an entity, have no conflict of interest as mentioned under para 1.9
of Section 2. We also acknowledge that in case of misrepresentation of the information, our
proposals / contract shall be rejected / terminated by the CERSAI which shall be binding on us.
Authorized Signature [In full and initials]:
Name and Title of Signatory:
Name of Entity:
Address:
Location:_____________________________________Date: _______________
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Section 4: Financial Proposal - Standard Forms
[Comments in brackets [] provide guidance to the Bidders for the preparation of their
Financial Proposals; they should not appear on the Financial Proposals to be submitted.]
Financial Proposal Standard Forms shall be used for the preparation of the Financial
Proposal according to the instructions provided under para. 5.4 of Section 2.
FIN-1 Financial Proposal Submission Form
FIN-2 Summary of Costs
FIN-3 Breakdown of Remuneration
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FORM FIN-1 FINANCIAL PROPOSAL SUBMISSION FORM
To:
The Chief Operating Officer
Central Registry of Securitisation Asset Reconstruction and Security Interest of India
5th floor, MTNL Telephone Exchange Building, 8, Bhikaji Cama Place,
New Delhi – 110066
Dear Sir:
We, the undersigned, offer to provide Data Quality Assessment of the Central
Registry in accordance with your Request for Proposal dated <date>and our Technical
Proposal. Our attached Financial Proposal is for the sum of [Insert amount(s) in words
and figures].The amount of the local taxes, as identified/estimated is shown in the
summary separately.
We hereby confirm that we have read and understood the Standard Terms and
Conditions of the RFP and all the documents attached therewith and fully understand
implications thereof.
Our Financial Proposal shall be binding upon us subject to the modifications
resulting from Contract negotiations, up to expiration of the validity period of the
Proposal, i.e. before the date indicated in Paragraph Reference 1.5 of the Data Sheet.
We hereby certify that we have taken steps to ensure that no person acting for us
or on our behalf will engage in bribery.We undertake that, in competing for (and, if the
award is made to us, in executing) the above contract, we will strictly observe the laws
against fraud and corruption in force in India namely “Prevention of Corruption Act,
1988”.
We understand you are not bound to accept any Proposal you receive.
We remain,
Yours sincerely,
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Authorized Signature [In full and initials]:
Name and Title of Signatory:
Name of Entity:
Address:
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FORM FIN-2 SUMMARY OF COSTS
Financial Proposal for providing Consultancy services
Item Costs
In INR
1. Total Costs of Financial Proposal for providing consultancy services
including comprehensive and practical data quality management system
2. Out of Pocket expenses (OPE’s)
3. Taxes and other duties {insert each type of tax separately}
Total Amount of Financial Proposal for providing consultancy services
(including taxes)
* Out of Pocket expenses (OPEs) (expenses like all travel costs, accommodation expenses etc.
and other miscellaneous expenses which are directly chargeable to the Assignment and built into
the total Assignment cost)
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FORM FIN-3 BREAKDOWN OF REMUNERATION
(This Form FIN-3 shall only be used when the Lump-Sum Form of Contract has been
included in the RFP. Information to be provided in this Form shall only be used to
establish payments to the Bidder for possible additional services requested by CERSAI)
Name2 Position
3
Staff-month
Rate(A)4
Proposed total
No. of Man-
months (B)
Total Amount
in INR (A*B)
Key Professionals
Support Staff
1 Form FIN-3 shall be filled in for the same professional staff (to be indicated by name) and support staff
(to be indicated by category) listed in Form TECH-7.
2 Professional staff and support staff should be indicated individually
3 Positions of the professional staff shall coincide with the ones indicated in Form TECH-5
4 Indicate separately staff-month rate
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Section 5: Scope of Work
1. Introduction
The Central Registry of Securitisation Asset Reconstruction and Security Interest of India
(CERSAI) maintains and operates a web-based IT system for registering transactions of
securitization and asset reconstruction of financial assets and creation of security interests
over property through equitable mortgage and creation of security interest on account
receivables through factoring, as defined in the Securitisation and Reconstruction of
Financial Assets and Enforcement of Security Interest Act, 2002 (SARFAESI Act) and
Factoring Act, 2011 respectively (Central Registry).
The Central Registry has been operational since 2011, and till date banks and financial
institutions have used the platform for filing over 12 million registrations of transactions
of securitisation, asset reconstruction and security interests of equitable mortgages.
Besides it also provides a platform to the Factoring Companies and Banks for registering
their transactions of Assignment of Debt (Factoring Transactions) under the Factoring
Regulation Act 2011.
The Central Registry also provides a facility for the general public to search and inspect
the records maintained by the Registry on payment of fees (as prescribed under the
Securitisation and Reconstruction of Financial Assets and Enforcement of Security
Interest (Central Registry) Rules, 2011).
2. Background of the CERSAI
Since the start of its operations in March 2011, the CERSAI system has expanded
significantly. There are nearly 186,000 registered users on the system with over 13.8
million records entered as of date.
The scope of the system has also expanded from its initial brief of recording transactions
of creation of equitable mortgages on immovable properties and registration of
transactions of asset reconstruction and securitization to registration of assignment of
receivables (the latter under the Factoring Regulation Act 2011).
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Table 1: Registration of equitable mortgages on the CERSAI
REGISTRATION STATUS 31-03-2012 31-03-2013 31-03-2014 31-08-2015
Number of registrations (new) 1,066,840 2,400,650 4,014,190 6,999,273
Number of registrations (subsisting) 2,188,342 5,856,965 6,477,070 6,801,424
Total number of registrations carried out 3,255,182 8,257,615 10,491,260 13,800,697
Number of users registered 76,046 113,426 134,864 185,904
Table 2: Registration of factoring transactions on the CERSAI
REGISTRATION STATUS 31-03-2013 31-03-2014 31-12-2014
Number of registrations carried out 1722 5431 7343
Number of users registered 72 77 93
Tata Consultancy Services (TCS) is the current vendor to the CERSAI for the Central
Registry IT system.
The CERSAI understands that the effectiveness of the search facility depends on the
quality of data that exists in the Central Registry and poor data quality presents a huge
risk to the operations of the registry. In this context, the CERSAI has identified that it is
necessary to carry out a comprehensive Data Quality Assessment that will provide an
accurate picture of the state of the data in the Central Registry and also provide a roadmap
for improvement.
3. Need and Objectives of the Assignment The main objective of this Assignment is to conduct a comprehensive diagnostic
assessment of the quality of data within the Central Registry and provide
recommendations and roadmap for a data quality management system.
Data quality in this context is broadly defined as the state of accuracy, completeness,
validity, consistency, timeliness, uniqueness and confidentiality that makes data
appropriate for a specific use.
The Assignment will require extensive engagement with the CERSAI, Banks, Factors,
and other financial institutions to understand various data quality issues that exist in the
Central Registry including visits to the above institutions to understand their data entry
processes and systems.
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The selected Consultant is also expected to review existing international standards and
best practices being followed for successful deployment of similar services in India and
other countries and to provide inputs to the CERSAI.
4. Scope of Work
The key tasks of the Assignment inter-alia shall include the following:
A) Analyzing data quality issues
i. Examining existing data on a sample basis, and identifying key issues with the
data, such as:
a. In what areas did significant number of errors occur?
b. Did certain types of errors occur more frequently than others?
c. What is the best area on which to concentrate efforts so as to get the
greatest improvement in data quality?
ii. Analyzing common trends and specificities of data quality issues across
various financial institutions, and across geographies
iii. Identifying data fields that are not being used, analyzing reasons for non-
usage, and assessing impact of non-usage
iv. Analyzing root causes for data quality problems and the cost impacts
connected to correcting the root causes of data quality problems
B) Reviewing data quality processes
v. Propose sample for reviewing data quality control processes followed by the
CERSAI users
vi. Reviewing the quality control processes followed by financial institutions
while collecting and submitting data into the Central Registry.
vii. Identifying gaps in data entry processes and data quality management of
practices followed by financial institutions.
viii. Evaluating processes followed for handling of errors reported by the CERSAI
and validating/ cleaning of data errors reported.
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ix. Analyzing issues for current concerns and limitations including operational
issues, IT and other infrastructure requirements.
C) Analyzing where same district name occurs in multiple spellings, and creating a
master table which will map such multiple spellings to correct name so that all
legacy data is also converted into standardized form.
D) Recommending areas for improvement
x. Making recommendations to address data quality issues including changes
required in data entry forms, mandatory fields and data quality control
processes.
xi. Identifying areas for improving search quality, providing mechanisms to clean
data errors, and enhancing ease of data collection.
xii. Developing metrics and scorecard for data quality characteristics and
conformance measures that are necessary to measure data quality.
xiii. Providing recommendations on better indexing mechanism for faster searches.
xiv. Recommending where standardization of data entry in a particular field, and
choosing from drop down or fixed choices rather than manual data entry may
help in avoiding any mistakes in future.
xv. Recommending where 2 or more fields in a data entry form or over multiple
data entry forms/data tables may be analyzed in tandem. For example, entering
a PINCODE in a data entry form should result in district drop down choice
restricted only to those districts in which that PINCODE occurs.
E) Developing remedial measures and action plans for data quality management
xvi. Developing a comprehensive and practical data quality management system
for the Central Registry with solutions for improving the processes that are
used to create and maintain data to minimize data errors on a continuous basis
xvii. Identifying resources required for ongoing data quality management, both at
the CERSAI and the users’ end.
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xviii. Providing the CERSAI users with methodologies for cleaning up the existing
data in the system and for reducing data entry and data quality issues in the
future - both at the CERSAI and its users' end.
xix. Preparing an After Action Report, to review implementation of the proposed
methodologies/data quality management system at the CERSAI and users’ end
and improvement in data quality metrics thereon.
Bidders are reminded that access to CERSAI data will only be provided on-site at its
premises and under no circumstances shall physical or digital copies of the data be
made.
5. Deliverables and Timelines
The deliverables and corresponding timelines based on the scope of work are as
follows:
S. No. Deliverable Timeline
D1 Inception Report on Assignment design, including:
a. Methodology and data points to be analyzed
b. Sampling approach and coverage
c. Report format and structure
T + 1 weeks
D2 Report on data quality assessment including:
a. Analysis of data quality processes and issues
b. Identification and analysis of gaps
c. Data quality scorecard
d. Baseline data quality assessment with
current data quality problems
e. Identification of data that does not conform
to established standards or business rules
T + 3 weeks
D3 Draft Report of recommendations for addressing
gaps highlighted in previous deliverable containing
remedial actions – to be shared with key
stakeholders
T + 4 weeks
D4 Final Report of recommendations after T + 5 weeks
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incorporating stakeholder inputs and including:
a. Remedial actions for addressing gaps
highlighted in previous
b. Roadmap for future improvements, such as
the data quality management system
c. Time-bound action and implementation plan
D5 After Action Report - Report on the data quality
improvements that were implemented, including
description of actions taken to improve data quality
and improvement metrics
As per action plan
proposed by consultant
and within 6 months
from Assignment start
T is date of Assignment Kick-off Meeting