Footprints For Retail - Solutions Presentation

64

Transcript of Footprints For Retail - Solutions Presentation

Page 1: Footprints For Retail - Solutions Presentation
Page 2: Footprints For Retail - Solutions Presentation

WHO WE ARE

Page 3: Footprints For Retail - Solutions Presentation
Page 4: Footprints For Retail - Solutions Presentation

A n d w e p a r t n e r w i t h g l o b a l i n n o v a t o r s

I n n o v a t i v e S o l u t i o n s C o m p a n i o n C o m p a n y

We w o r k w i t h g re a t b r a n d s a s p a r t o f t h e i r D i g i t a l B u s i n e s s Tr a n s f o rm a t i o n p ro c e s s .

Page 5: Footprints For Retail - Solutions Presentation

All ianz-Tir iacWe b c o n t e n t , m o b i l e c o n t e n t , S o c i a l M e d i a & m o b i l e t r a n s a c t i o n s m a n a g e m e n t

Page 6: Footprints For Retail - Solutions Presentation

K M G Ro m p e t ro lT h e m a n a g e m e n t o f a u n i fi e d s y s t e m f o r a l l m a r ke t i n g c o m m s , w e b s i t e s , S o c i a l

M e d i a c h a n n e l s , m o b i l e a p p s & i n t e rn a l c o m m s .

Page 7: Footprints For Retail - Solutions Presentation

Rompetrol Mobile Appc u s t o m e r- t a i l o re d l o y a l t y p ro g r a m & p rox i m i t y m a r ke t i n g

Page 8: Footprints For Retail - Solutions Presentation

Tir iac AutoT h e c o m p l e t e m a n a g e m e n t o f a l l d i g i t a l a n d c o n t e n t c h a n n e l s , p e r f o rm a n c e

a n d c o n v e r s i o n m o n i t o r i n g .

Page 9: Footprints For Retail - Solutions Presentation

Tir iac Auto Sales & Marketing Automation Appu n i q u e l e a d m a n a g e m e n t & p e r f o rm a n c e m o n i t o r i n g

Page 10: Footprints For Retail - Solutions Presentation

MTV European Music AwardsVi a c o m ’ s e m p l o y e e s o ffi c i a l b o o k i n g p o r t a l

Page 11: Footprints For Retail - Solutions Presentation
Page 12: Footprints For Retail - Solutions Presentation

HOWSHOPPER ENGAGEMENT,

PATH ANALYSIS,PROFILING

& REMARKETINGWORKS

Page 13: Footprints For Retail - Solutions Presentation

O u r s o l u t i o n s c a n a d d r e s s a c o m p l e t e

s h o p p e r j o u r n e y o p t i m i z a t i o n l i ke t r a d i t i o n a l o n l i n e

m a r ke t i n g p e r f o r m a n c e t o o l s d o f o r e c o m m e r c e

e n v i r o n m e n t s .

Page 14: Footprints For Retail - Solutions Presentation

A s c u s t o m e r s e n t e r t h e r e t a i l a r e a ,

t h e i r b e h a v i o r i s a n a l y z e d a n d t h e y

s e a m l e s s l y c o n n e c t t o W i - Fi w h e r e a

v o u c h e r i n c e n t i v i z e s t h e

d o w n l o a d o f y o u r m o b i l e a p p .

Page 15: Footprints For Retail - Solutions Presentation

T h e s a m e v o u c h e r i s r e a d y t o b e

r e d e e m e d t h r o u g h t h e m o b i l e a p p

r i g h t a w a y.

Page 16: Footprints For Retail - Solutions Presentation

I n d i v i d u a l s h o p p e r p a t h a n a l y t i c s a r e

g e n e r a t e d a l m o s t i n r e a l t i m e t h r o u g h a

v e r y i n t u i t i v e i n t e r f a c e w i t h

p o w e r f u l i n s i g h t s .

Page 17: Footprints For Retail - Solutions Presentation

T h e i n s t a n t p e r s o n a l i z a t i o n &

a c t i v e r e c o m m e n d a t i o n s

m o d u l e i n t h e m o b i l e a p p

u n d e r s t a n d s m i c r o -m o m e n t s a n d s t a r t

s e n d i n g v a r i o u s s u g g e s t i o n s w i t h h i g h r e l e v a n c e .

Page 18: Footprints For Retail - Solutions Presentation

W h i l e i n t h e s a m e c o n t e x t t h e

c o n s u m e r c a n a c t i v a t e t h e m o b i l e

p a y m e n t f u n c t i o n a l i t i e s

w i t h i n a s e c u r e d e n v i r o n m e n t .

Page 19: Footprints For Retail - Solutions Presentation

T h e n e x t d a y , t h e s h o p m a n a g e r g e t s

t o b e n o t i fi e d o f o u r c u s t o m e r d r i v i n g t o w a r d s t h e l o c a l

s t o r e . A d i r e c t n o t i fi c a t i o n s i s

p r e p a r e d t o b e s e n t o n r e q u e s t a s p a r t

o f a “ S u r p r i s e & D e l i g h t ” p r o g r a m .

Page 20: Footprints For Retail - Solutions Presentation

A s t h e c u s t o m e r a p p r o a c h e d t h e

s t o r e , t h e i n - a p p n o t i fi c a t i o n r e v e a l s a n o t h e r v o u c h e r f o r a p r e m i u m p r o d u c t

w h i c h i s v e r y a p p e a l i n g .

Page 21: Footprints For Retail - Solutions Presentation

T h e o n - t h e - s h e l f d i g i t a l s i g n a g e a n d

c l o s e p r ox i m i t y n o t i fi c a t i o n s

i m p r o v e t h e v a l u e o f t h e b a s ke t w h i l e

a m p l i f y i n g t h e s u g g e s t i v e f a c e t o f

t h e s h o p p i n g e x p e r i e n c e .

Page 22: Footprints For Retail - Solutions Presentation

T h i s c o n n e c t e d s h o p p i n g

e x p e r i e n c e t h a t r e l i e s o n s i m p l e

i n f r a s t r u c t u r e a n d a p p u p g r a d e s h e l p s

t h e c o m p a n y ’ s m a r ke t i n g

d e p a r t m e n t t o p r o fi l e t h e i r s p e c i fi c

c u s t o m e r s w i t h u n p r e c e d e n t e d

a p p r o a c h .

Page 23: Footprints For Retail - Solutions Presentation

W h i c h g i v e s t h e m t h e p o s s i b i l i t y t o r e m a r ke t t o t h e i r

s p e c i fi c c u s t o m e r s a n d o t h e r l o o k a l i ke

a u d i e n c e s o n Fa c e b o o k & G o o g l e .

Page 24: Footprints For Retail - Solutions Presentation

A l l d a t a g e n e r a t e d b y i n t e r a c t i o n s i n v a r i o u s o n l i n e &

o ffl i n e t o u c h p o i n t s s h a p e s o u r

u n r i v a l l e d S o c i a l C u s t o m e r P r o fi l e

M a n a g e r w h e r e N P S & P r o p e n s i t y t o B u y i n d i c a t o r s m o v e t h e n e e d l e t o w a r d s a n i n c r e a s e d L i f e t i m e

C u s t o m e r Va l u e .

Page 25: Footprints For Retail - Solutions Presentation

HOW EACH SOLUTIONDRIVES

BUSINESS GROWTH&

REPEAT CUSTOMERS

Page 26: Footprints For Retail - Solutions Presentation
Page 27: Footprints For Retail - Solutions Presentation

Go beyond people counters. Understand shopping behaviors at individual level. Improve how your business generates value out of each visit. This is a unique solution to identify and retarget your offline visitors with online advertising.

We use Wi-Fi technology, triangulation, and device detection to create real-time analytics around consumption patterns.And we match these with business specific information in

order to optimize commerce, communications, promotions & operations.

Page 28: Footprints For Retail - Solutions Presentation

Our propr ietary Wi-Fi Reta i l Analyt ics SaaS solut ion has the capaci ty to sca le to mult ip le Wi-Fi p lat forms in-p lace and var ious avai lab le or required host ing environments.

I n f r a s t r u c t u r eP a r t n e r

C i s c o W i - F I Te c h n o l o g yR e a d y

H u a w e i W i - F i Te c h n o l o g yR e a d y

H P W i - F i Te c h n o l o g yR e a d y

C l o u d H o s t i n gR e a d y

A m a z o n C l o u dR e a d y

G o o g l e C l o u dR e a d y

M i c r o s o f t C l o u dR e a d y

Page 29: Footprints For Retail - Solutions Presentation

The solut ion is commercia l ized successfu l ly by Orange Romania, our key partner.

Major reta i l p layers use i t for da i ly per formance monitor ing.

Page 30: Footprints For Retail - Solutions Presentation

Real - t ime v is i tors presence report ing inter face

Page 31: Footprints For Retail - Solutions Presentation

Heatmaps are generated for indiv idual commercia l areas.

Page 32: Footprints For Retail - Solutions Presentation

Performance benchmarks and trends help understand return on investment and var ious factors that affect the bus iness.

Page 33: Footprints For Retail - Solutions Presentation

Automat ica l ly generated weekly performance reports are sent to ind iv idual store managers & operat ional , market ing or other

execut ives.Demo at : ra .orange.ro/execut ive-dashboard/

Page 34: Footprints For Retail - Solutions Presentation
Page 35: Footprints For Retail - Solutions Presentation
Page 36: Footprints For Retail - Solutions Presentation
Page 37: Footprints For Retail - Solutions Presentation
Page 38: Footprints For Retail - Solutions Presentation
Page 39: Footprints For Retail - Solutions Presentation
Page 40: Footprints For Retail - Solutions Presentation
Page 41: Footprints For Retail - Solutions Presentation
Page 42: Footprints For Retail - Solutions Presentation
Page 43: Footprints For Retail - Solutions Presentation

Lead Management, Customer Profil ing, Acquis i t ion & Serv ice Automat ion. Integrated. Inte l l igent .

Our h igh-performance so lut ions for reta i lers have thei r core in a sca lable sa les performance &

re lat ionship management p lat form developed for omnichannel envi ronments. This i s where we

br idge the onl ine with the offline into a s ingle mul t i - funct ional dashboard.

Page 44: Footprints For Retail - Solutions Presentation

L E A D S & O F F E R R E Q U E S T S , C U S T O M E R

I N T E RA C T I O N S , M A R K E T I N G

A U T O M AT I O N & S A L E S F O RC E

O P T I M I Z AT I O N A R E A L L M A N A G E D F R O M

O N E S I N G L E B U S I N E S S

D A S H B O A R D .

Page 45: Footprints For Retail - Solutions Presentation

U S E R I N T E RA C T I O N S A C R O S S M O B I L E ,

W E B , S O C I A L M E D I A & O F F L I N E

T O U C H P O I N T S A R E S T O R E D A N D

A N A LY S E D I N T O A S I N G L E C U S T O M E R

V I E W.

Page 46: Footprints For Retail - Solutions Presentation

P r o d u c t P o w e r & M a r k e t F i t

A n a l y s i sw i t h

P r o p e n s i t y t o B u y a n d N e t

P r o m o t e r S c o r e

C a l c u l a t i o n s

L e a d G e n e r a t i o n &

C o n v e r s i o n Tr a c k i n g A c r o s s

C o m p l e t e S a l e s &

S e r v i c i n g P r o c e s s

A u t o m a t e d S m a r t L e a d A l l o c a t i o nB a s e d o n

P r o s p e c t - S a l e s A g e n t

P r o fi l e M a t c h i n g A l g o r i t h m

C o m p l e t e S e t o f L e a d

C o l l e c t o r F o r m s f o r

W e b , M o b i l e , S o c i a l M e d i a

o r A n y O ffl i n e B r a n d

A c t i v a t i o n

I d e n t i fi e s L e a d s F r o m

O ffl i n e E v e n t s , D i s p l a y &

S e a r c h A d s , S M S , E m a i l s , A ffi l i a t e s o r

D i r e c t R e f e r r a l s

Advanced fea tu res and func t iona l i t i e s make su re you r sa les fo rce ge ts a d i rec t connec t ion in to your d ig i ta l

ecosys tem so your bus iness wou ld s ta r t see i nc reased sa les revenue & cus tomer sa t i s f ac t i on wh i le t r ack ing the

med ia inves tment pe r fo rmance .

Page 47: Footprints For Retail - Solutions Presentation

T H E S O LU T I O N B R I N G S T H E M O S T

E F F I C I E N T P R O D U C T I V I T Y O P T I M I Z AT I O N

T O O L S T O YO U R S A L E S F O RC E

I N C LU D I N G A V E RY P O W E R F U L DY N A M I C TA S K S A U T O M AT I O N .

Page 48: Footprints For Retail - Solutions Presentation

W I T H E V E RY T H I N G I N O N E P L A C E , T H E

F U N N E L P E R F O R M A N C E I S

T H U S A N A LY S E D I N R E A L -T I M E

Page 49: Footprints For Retail - Solutions Presentation

A D VA N C E D A N A LY T I C S A R E

T H E N C A PA B L E T O U N D E R S TA N D

P R O P E N S I T Y T O B U Y & N E T P R O M O T E R

S C O R E I N D I C AT O R S I N O R D E R T O I M P R O V E T H E

U P S E L L & C R O S S -S E L L S C E N A R I O S .

Page 50: Footprints For Retail - Solutions Presentation

T H I S G E N E RAT E S D E E P &

C O M P R E H E N S I V E A N A LY S I S O F YO U R

S A L E S F O RC E P E R F O R M A N C E , T H E WAY T H E Y A F F E C T

C U S T O M E R S AT I S FA C T I O N S O YO U C A N D E P LOY

I N C E N T I V E & T RA I N I N G

P R O G RA M S A N D G R O W A S T R O N G

C O M P E T I T I V E A D VA N TA G E

Page 51: Footprints For Retail - Solutions Presentation
Page 52: Footprints For Retail - Solutions Presentation

Over-the-web mobile advertising & digital signage solution as simple as your drag-and-drop calendar. Advertise to your customers while in the proximity and inside your business

location.

Transform each visit into the best shopping experience for your customers and increase sales. Link the presence of your

customers to your online remarketing campaigns.

Page 53: Footprints For Retail - Solutions Presentation

This is a natural extension of our retail analytics solution to help marketing specialists and media agencies to use the

customer in-store data to advertise & promote offers in real-time, locally.

For this purpose, we have a suite of synchronised solutions:Wi-Fi Connection Welcome Screen

Digital Signage ManagementMobile App Notifications

EmailsSMS

Integration with Facebook & Google Ad Platforms

All these solutions can also be triggered by location-based factors: BLE Beacons, geo-fencing, presence detection.

An experimental mobile-only localization technology can be added to improve indoor accuracy to 1m.

Page 54: Footprints For Retail - Solutions Presentation

T h e n a t u r a l fi t b e t w e e n a n a l y t i c s a n d a d v e r t i s i n g i n

t h e s a m e r e t a i l e n v i r o n m e n t

g e n e r a t e s u n r i v a l l e d r e a l - t i m e

c a m p a i g n p e r f o r m a n c e a n d a n

i n s t a n t c o n t e n t p e r s o n a l i z a t i o n

c a p a b i l i t y.

Page 55: Footprints For Retail - Solutions Presentation

Our so lu t i on inc ludes a p rop r ie ta ry ove r- the -web adver t i s ing campa ign management so lu t i on tha t i n teg ra tes w i th a l l connec ted

d ig i ta l s i gnage op t ions .

P r e f e r r e d S o l u t i o n& Te c h Pa r t n e r

L G D i g i t a l S i g n a g eRe a d y

B e n q D i g i t a l S i g n a g eRe a d y

N E C D i g i t a l S i g n a g eRe a d y

Page 56: Footprints For Retail - Solutions Presentation

T h e i n t u i t i v e i n t e r f a c e d e c r e a s e s

t h e c o s t s f o r s p e c i a l i z e d

r e s o u r c e s , w h i l e m a k i n g t h e

d e p l o y m e n t o f r i c h -c o n t e n t c a m p a i g n s

a s e a s y a s a n y m o d e r n o n l i n e

a d v e r t i s i n g e n v i r o n m e n t .

Page 57: Footprints For Retail - Solutions Presentation

Whi le na t i ve ex tens ions a re capab le to manage a l l on l i ne , p rox im i ty & d i rec t adve r t i s i ng needs a re ta i l marke t ing campa ign m igh t have .

i O SP r ox i m i t y

N o t i fi c a t i o n s

A n d r o i dP r ox i m i t y

N o t i fi c a t i o n s

B L E B e a c o n sP r ox i m i t y

N o t i fi c a t i o n s

D i r e c tE m a i l

M e s s a g e s

D i r e c tS M S

M e s s a g e s

S e a m l e s s i n t e g r a t i o n w i t hFa c e b o o k A d s

S e a m l e s s i n t e g r a t i o n w i t hG o o g l e A d Wo r d s

Page 58: Footprints For Retail - Solutions Presentation

L o c a t i o n - b a s e d e n g a g e m e n t

c a m p a i g n s c a n b e a c t i v a t e d f o r e a c h i n d i v i d u a l s h o p t o

d r i v e t r a ffi c i n r e a l -t i m e .

Page 59: Footprints For Retail - Solutions Presentation
Page 60: Footprints For Retail - Solutions Presentation

15 Day Turnaround premium mobile apps technology. Generates more visits, more positive peer-to-peer

recommendations and longer stays. Location-based technology with a strong social layer and rich shopper-centric

features that creates a unique social shopping mobile experience.

Our white label mobile app solution is specially designed to address the mobile customer connected needs & insights.

We believe a concierge-like location-based mobile app is capable to expand the “real-estate” of a brick & mortar

retailer by creating a virtual footprint which can be further monetized.

Page 61: Footprints For Retail - Solutions Presentation
Page 62: Footprints For Retail - Solutions Presentation
Page 63: Footprints For Retail - Solutions Presentation

Solution includes:• Unique contextual profiling and app personalization;• Shops, products & services;• Integrated with location technologies, unique experimental

hyper-localization is an option;• Mobile to mobile service requests & status tracking;• Co-created shopping lists;• Sales & marketing promotions & location-based or identity-

based redemption mechanics;• Net Promoter Score feedback & multi-channel

recommendations;• Proximity marketing;• Loyalty mechanics;• Digital signage interactive simulcast;• Shop assistant tablet app: view presence, engage & deploy

location-based promotions;• Customer identity management.

Page 64: Footprints For Retail - Solutions Presentation

THANK YOU!

Dan Marcu lescuManaging Director, Co-Founder, Strategy & Innovation

[email protected]+40745201896