Food Safety Culture: an essential ingredient for healthy diets

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Where opportunity creates success Food Safety Culture: an essential ingredient for healthy diets Professor Carol Wallace 17 th November 2021

Transcript of Food Safety Culture: an essential ingredient for healthy diets

Where opportunity creates success

Food Safety Culture: an essential ingredient for healthy diets

Professor Carol Wallace

17th November 2021

Agenda

• What is food safety culture and why does it matter?

• What are the dimensions?

• How does it manifest/interact with systems in food businesses?

• What does good look like?

• How do we measure food safety culture?

• How do we improve food safety culture?

• Collaboration and networking for consumer health.

A new key to food safety management….2008 to 2021 (and beyond!)

Food Safety Programme

Essential Management Practices:Management CommitmentRoles and Responsibilities

Training and EducationResource Management

DocumentationSupplier/Customer Partnerships

Continuous Improvement

Prerequisite Programmes

HACCPSafe DesignFood Fraud Food Defence

Food Safety Culture

© Carol Wallace 2016

Food Safety Culture: Icebergs, onions and trees!

Metaphors for Food Safety Culture and impact on its assessment

…culture is not visible on the surface

Attitudes, Norms and Beliefs

• Learned and shared

• Affect mindset and behaviours

• Contribute to good and bad food safety behaviours

• Definitions:

• Griffith, 2010 – FSC = ‘The aggregation of the prevailing, relatively constant, learned, shared attitudes, values and beliefs contributing to the hygiene behaviours used within a particular food handling environment’

• GFSI TWG, 2018 – FSC = Food Safety Culture: Shared values, norms, and beliefs that affect mindset and behaviours towards food safety across/in/throughout an organisation.

• Sharman et al, 2020 - A long-term construct existing at the organisational level relating to the deeply rooted beliefs, behaviours and assumptions that are learned and shared by all employees, which impact the food safety performance of the organisation.

Food Safety Culture Dimensions

Values and

Mission

People Systems

AdaptabilityConsistency

Risk Awareness

Food Safety Culture Maturity

Food Safety Culture –Moving up the maturity scale

StrongPositive

WeakNegative

Maturing Food Safety Culture

Measurement is not enough…Apply improvement interventions, actions, tools

Identify position and level of maturity

Food Safety Culture Measurement ToolsCriteria being assessed (varies by tool)

Analysis and targeted

interventions

Pulse real-time feedback

technology

Food safety performance document

review

Interviews and focus

groups: for frontline and management

Periodic

Weekly ongoing • Strengthen food safety culture

in UK food manufacturing businesses

• Technology-based, low-effort, daily dialogue with frontline teams, weekly feedback and continuous leadership engagement

Food safety culture measurement and improvement

• Periodic (e.g., annual) culture survey and improvement plans

• Continuous measurement with food safety culture nudging

Food Safety Culture International Requirements

• Codex General Principles of Food Hygiene CXC 1-1969, 2020 http://www.fao.org/fao-who-codexalimentarius/codex-texts/codes-of-practice/en/

• GFSI, 2020, Benchmarking requirements version 2020. https://mygfsi.com/news-and-resources/?type=publications&lang=english

– All GFSI audits require food safety culture improvement plans

– E.g., BRC, IFS, FSSC 22000

• FDA Blueprint – New Era of Smarter Food Safety (FDA, 2020)

• New update of EU852/2004 also includes Food Safety Culture – adopted 3rd March 2021

Collaboration and Networking – a menu for safer food

Working together and Sharing Best Practice

Academia-Governance-Industry

Thank You!

• Professor Carol A Wallace

• Professor of Food Safety Management Systems

• Nutritional Sciences and Applied Food Safety Studies Group

• University of Central Lancashire

• Preston

• PR1 2HE

[email protected]

Professor Carol A WallaceProfessor of Food Safety Management SystemsNutritional Sciences and Applied Food Safety Studies GroupUniversity of Central LancashirePrestonUK

Chair, IUFoST Working Group – Food Safety Scientific Communication

Contact:[email protected]