How does it work?Food and beverage industry follows changes in travel modes, travel opportunities, destination development, work patterns and demographics

Why?People have been eating in common areas for thousands of years.

French culinary practices have influenced food all around the world.

Format The Format of a restaurant is it’s

structure. What are some examples of

different formats? Cart Truck (eat outside) Other vehicles (eating inside) Building Stand

Format The modern concept of the restaurant

originated in france in the 18th century (1700-1799) Greasy Spoons Fine dining Fast food Cafeterias Theme dining (just to name a few)

They serve both tourists and locals

Customers are attracted to service formats that attract their needs at a given time.

What kind of a tourist (or tourism activity) might need something quick and easy?

What kind of a tourist/activity might have the ability to get something more classy?

The market place is changing, and food service industries must always adapt to stay current and profitable.

Segments in the Food Service Industry

1. Food service in Accommodation Facilities2. Stand Alone Restaurants3. En Route Food Services4. Catering5. Entertainment Concepts6. Clubs7. Other

Accommodation Facilities

Restaurants in accommodation facilities do not need to be as competitive as stand alone restaurants.

Why? Overnight guests have fewer options and

cannot go home. Several departments: Room service,

bars/lounges, catering, dining rooms, cafes, vending machines, etc.

Stand Alone Restaurants

Most visible Examples:

fast food family style theme restaurants Chain restaurants luxury establishments

En Route Food Services

Obviously patronized by travelers, but there are always locals who show up too.

Usually low to moderate prices We can find these:

On highways In terminals at airports In hotels

CateringRequires a lot of planning, and is usually patronized by business travelers or conference attendees.

Private catering companies, restaurants, and hotels can all provide this service.

Entertainment Concepts

Designed around a central theme or show.

•Dinner theatres•Hard rock café•Sports bars

Clubs Not dance clubs, but members only

clubs Some provide only food Some provide food with other

services, like golf or pools or what-have-you. Country clubs fraternities

Other! Some places provide food as a side note

because there are already people there. Examples?

Food courts in malls Department stores (GCB in the Bay) Cafeterias Chains like McDonalds Convenience stores

FOOD SAFETY Food establishments can be very dangerous

if people aren’t consciously trying to keep their operation clean.

Many foods need to be kept/served at a certain temperature to stay safe

Cooks/ servers need to constantly wash their hands to make sure the food they are serving does not get contaminated.

Food Trends BYOW/THTR Eating Local Organic Vegitarian/Vegan Atkins/other diets Smoke Free Trans Fats/ other bad things

Success?The key to success is to know your customers.

Listen to what they want and give them the best product you can.