IFSF Conference 2016

The Changing Environment, New Marketers, New Technology and New Opportunities

15th & 16th November, 2016Courtyard by Marriott Amsterdam Airport, Hoofddorp, The Netherlands

IFSF Conference 2016

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IFSF SPONSORSHIP AND EXHIBITORS

MEDIA PARTNER

IFSF Conference 2016www.ifsf.org

IFSF is very grateful to the following companies that have kindly provided

sponsorship to this conference.

GOLD Sponsor of the Evening Network Event

BRONZE

IFSF is proud to announce PetrolWorld as the Media Partner for 2016

PRESIDENT’S INTRODUCTION

ABOUT IFSF

The IFSF is a forum of international petroleum retailers with the common objective of harmonisation of equipment interconnectivity and communication standards for use in the petroleum retail business.

The IFSF’s approach is to work with established professional bodies such as CECOD, the pump/dispenser manufacturer’s trade association, and financial institutions, to achieve common standards and where possible adopt existing ones.

The IFSF also depends on support from suppliers to the industry and other organisations to participate in and benefit from IFSF standards. We welcome new participants with new ideas and fresh energy to reinforce and reinvigorate these activities.

More information on IFSF can be found on our website www.ifsf.org or by contacting admin.manager@ifsf.org for any enquiries about participation.

We have speakers from many areas related to the sector, including Accenture, Circle K, Parking Matters and nexo. They will be covering the subjects that are vital to our work, including the key trends that will affect fuel retailers between now and 2030 and how they will impact the customer, how technologies are reaching their limits and how the IFSF is collaborating with others to prepare for the future.

We welcome you all to the 2016 Conference and encourage you to take advantage of this opportunity to contribute to IFSF and look forward to hearing your input and feedback on the direction that IFSF should take for the future.

Ian Brown, IFSF President

IFSF HAVE NOW HELD A NUMBER OF SUCCESSFUL CONFERENCES, AND THIS YEAR IS GOING TO BE NO DIFFERENT

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IFSF Conference 2016SPEAKER PROFILES

Koen is the senior manager of Solutions Architecture at Amazon Web Services serving global accounts, which includes a number of global Oil and Gas companies. With his team, he helps their largest multi-national customers in getting the best value out of the AWS Cloud. Key focus areas include large scale migrations, standardisation and open interfaces, enabling cloud centres of excellence, reference architectures and secure operations. Prior to AWS, Koen worked as an IT and Network Consultant. Koen holds a master’s degree in Applied Physics and graduated based on theoretical research on trickle-bed reactors.

https://aws.amazon.com/

Koen will be presenting the lessons Amazon has learnt over the past ten years, while building scalable, secure and reliable IT platforms. He will also dive into the transformational power of APIs, the power of standardisation and its impact to business innovation, as well as discussing a set of relevant case studies.

Koen Biggelaar Senior Manager Solutions Architecture, Amazon Web Services (AWS)

Dalip was Director of Strategy and Architecture in Circle K before becoming the Vice President of IT in August 2014. Before he began his career at Circle K, he was the Development Director at Visma Software, where he was responsible for the development of ERP and related business support systems. He has had a long and varied career in IT – in management, consulting, and research and academia. He is interested in the practical applications of technology to enhance experience and the enjoyment of life. Dalip has also been a member of the IFSF Board.

www.circlek.com

Dalip will be presenting how standards can help retailers to manage the coming transitions and what role IFSF may play to support them.

Bernard joined the team at W3C in 2011 to lead on business development in Europe, Middle-East and Africa (EMEA). In the last 20 years, he has developed organisations and activities for hardware, software and telecom companies (Apricot, Softway, Retix, Vertel, AdvenNet, Plantronics) with channel and direct accounts activities. Bernard’s background in business development and sales activities brings growth capabilities in EMEA to W3C.

www.w3.org

Bernard will present a discussion on how emerging standards will streamline web checkout and improve security, enabling new opportunities for customer satisfaction and fraud mitigation in the Petroleum Retail Business.

Dalip Dewan Vice President IT, Circle K Europe

Lorenzo is the Technical Director at the SPA. His role includes the primary objective of assisting in the coordination and alignment of technical activities for the organisation and contributing technical expertise, innovation capability and field experience in the area of payment technology in standardisation bodies.

www.smartpaymentassociation.com

Lorenzo will be Introducing SPA as an organisation and its perspective of the core concerns of the Petrol Industry. He will also be discussing Security at the Pump and the case for Mobile Payments in the convenience store.

Lorenzo Gaston Technical Director, Smart Payment Association (SPA)

Bernard Gidon EMEA Business Development Leader, W3C

Angela is a Senior Manager within Accenture’s fuels retail group where she leads the payments capability area. With over 15 years’ experience in the industry, specifically in payments and fuel cards, across strategy, business process design, delivery and support, working with Super Majors and National Oil Companies, she is an experienced programme and project manager, managing end to end large scale programmes across multiple markets.

Mark has been with Accenture for 15 years and is the lead Solution Architect in their Fuels Retail Group. He has deep Transformation and Delivery experience spanning multiple industries including: Oil and Gas (Energy and Retail), Retail and Pharmaceuticals. Mark works with many of the Oil Supermajors and National Oil Companies where he works with the client and suppliers to develop strategies and initiatives and architect and deliver highly innovative solutions leveraging analytics, cloud and mobility.

www.accenture.com/gb-en

Angela and Mark will be looking at the key trends that will affect fuel retailers between now and 2030; how these trends can be leveraged to add value to retailing businesses and the impact they will have on the customer.

Angela Birch Senior Manager, Accenture Mark Gregg Principle Director, Accenture

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AGENDA – DAY 1

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Michael studied mechanical engineering at RWTH Aachen University and has subsequently worked in research and consulting in the area of innovation management. In 2010, Michael joined Scheidt & Bachmann as the Head of Strategic Projects. For the last three years, Michael has been the CTO of the Petrol Station Systems division within Scheidt & Bachmann.

www.scheidt-bachmann.de/en/home/

Michael will be looking at how new technologies are about to reach their limits, and sharing insight in the changes that can be expected over the coming years and what Scheidt & Bachmann believe a next-generation “site system 4.0” should look like.

Having been associated with the IFSF since the mid 1990’s as a Director, past President and Projects Manager, Simon was appointed Chairman of IFSF in 2014. Simon had a successful career with ExxonMobil for over 30 years, covering a wide range of the global downstream oil industry, with most of the time focused on retail, particularly site systems and payment technology worldwide. Other recent assignments since forming his consultancy include advising companies introducing new products or venturing into new geographic areas on the technical and strategic policies that they should adopt and on their marketing approach.

www.ifsf.org

Nigel Williams Managing Director, Parking MattersDr Michael Lenders CTO Petrol Stations Systems, Scheidt & Bachmann

In his role at the Ingenico Group, Regis leads on the market analysis and strategic initiatives within the SEPA region. He also follows the regulatory and standardisation initiatives impacting the Card Payment Industry, and is involved in nexo standards development. Previously, he occupied different positions within Atos Worldline, in strategic marketing, business development and product management.

www.ingenico.co.uk/en/

Regis will be presenting nexo, their members and how the market is adopting their standards. He will also be showing the collaboration of IFSF and nexo; what has been delivered so far and the future of the partnership.

Regis Massicard European Payment Strategic Director, Ingenico Group

Simon Stocks Chairman, IFSF

As a committed future thinker, Mike frequently speaks about change across the globe. He is a technology evangelist, an accomplished communicator and able to engage non-technical audiences in the most complex technology scenarios. Mike is also a contributor to BBC radio and a columnist for several publications including Guardian media and DW Media (Germany) and is a member of the techcast network of futurists. His consultancy is available to help organisations better understand their direction and future planning through transformative workshops.

@mikemanchester

Mike will be setting out how the next two decades will provide a dramatic change across consumer habits, society and disruptive technology. He will share his timeline of fully autonomous transport and its real impact. An in depth look at how forecourts can become the hubs of a global localness that will be city life in the 2030s. Learn how far disruptive technology will really go and bear witness to a future society that sees the physical and digital world as one.

Mike Ryan Futurist, Fusion Futures Limited

John has been the Projects Manager for IFSF since May 2014, although he has been associated with the IFSF since the 1990’s when he implemented the first forecourt in Dublin with the IFSF Dispenser protocol. Working as a Senior Project Manager, he has delivered, and continues to, innovative and significant business changes in Site Systems, Payments and Loyalty for nearly 35 years. He is passionate about the application of forecourt standards as an enabler for reduced costs, open competitive solutions and introduction of new players to the market.

www.ifsf.org

John Carrier Project Manager, IFSF

Nigel is a well-known figure in the European parking industry. In the course of his 30-year career, he has held various senior management positions with major parking operators including: Managing Director of Vinci Park UK (now Indigo UK) and Development Director for Q-Park UK. He started Parking Matters, a specialist parking consultancy, in 2008 and Statiom, its French sister company, in 2013. Nigel is Chair of the Board of Directors of the British Parking Association. He is a member of the Board of Directors of the European Parking Association (EPA), as well as co-chair of the association’s e-payment working group and co-author of the EPA White Paper European Parking Industry Payments Landscape, June 2016.

www.parkingmatters.com

Nigel will be discussing the worlds of fuel retailing, parking and the other worlds in the intelligent mobility solar system that have moved in their own separate orbits. He will also be looking at how those worlds are about to collide, and explore how standards for data exchange and payment will facilitate Intelligent Mobility and Mobility as a Service. He will also examine how this will create opportunities for the worlds of parking and fuel retailing, as well as the risks it poses, if representatives from those worlds do not have a say in the establishment of the wider standards.

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DAY 1 Tuesday 15th November

START TOPIC SPEAKER

08.30 Registration opens

09.00 Welcome and Introduction Simon Stocks – IFSF

09.20 Fuels Retail Vision 2030 Mark Gregg Key trends affecting retailers and Angela Birch impact on customers Accenture

10.05 Refreshments

10.25 Disruptions in Fuel Retailing: Dalip Dewan Standards for the Future Circle K Managing the transitions and how IFSF will support

10.55 Petrol Station 4.0: Dr Michael Lenders Why and How Site Systems Undergo Scheidt & Bachmann Massive Change How technologies are reaching their limits, and what the next generation system should look like

12.30 Lunch and exhibition

13.30 Brave New World Mike Ryan Looking at the next two decades of habits, Fusion Futures Limited society and disruptive technology

14.30 Work group activities 2015/16 Ian Brown John Carrier – IFSF

15.10 Refreshments

16.30 Exhibition

18.00 Evening network event

DAY 2 Wednesday 16th November

START TOPIC SPEAKER

08.30 Review of Day One / Introduction to Day Two

08.50 When Worlds Collide: Nigel Williams Refuelling and Parking your Vehicle Parking Matters in the Era of Intelligent Mobility Exploring standards for data exchange and examining opportunities for the worlds of parking and fuel retailing

09.20 How to Marry Innovation Koen Biggelaar and Standardization Amazon Explore the lessons Amazon has learnt over the past ten years

10.10 Refreshments

10.30 Securing a Seamless Customer Experience Lorenzo Gaston from Pump to Store SPA Discussing security at the pump and mobile payments in the convenience store

11.00 IFSF and nexo: Working Together Towards Regis Massicard Next Generation Standards Ingenico Group What has been delivered so far and the future of the partnership

12.00 Lunch and exhibition

13.00 Web Payments and Petroleum Bernard Gidon Retail Business W3C How emerging standards will streamline web checkout and improve security

Continued Over

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DAY 2 Wednesday 16th November

2017 CONFERENCE

JOIN THE IFSF

START TOPIC SPEAKER

13.50 Work groups: Future directions for IFSF Ian Brown John Carrier – IFSF

14.50 Feedback on conference and Simon Stocks plans for 2017 IFSF

15.30 Conference closes – refreshments available

We hope that you have enjoyed this years conference. The IFSF Conference 2017 will be held at Total’s offices in Paris on 14th and 15th November. To discuss sponsorship/exhibition opportunities, please contact admin.manager@ifsf.org

If you think you and your company could benefit from becoming members of the IFSF, please visit our website for more details www.ifsf.org/membership or contact admin.manager@ifsf.org

Membership Benefits

Benefits for Retailers

With over 100,000 petrol filling stations across Europe alone, the cost of installing, maintaining and upgrading different types of equipment with different standards has proved a costly nightmare for the industry. By introducing common technology standards substantial amounts can be saved by implementing forecourt equipment, which although from different vendors, can be both inter-connectable and interchangeable.

The use of standards effectively allows retailers to treat devices as commodities, and select those most appropriate for their needs, while also benefiting from simpler installation. It also allows each device to be changed or upgraded independently, so reducing the lifetime maintenance costs for the forecourt.

Benefits for Suppliers

The IFSF standards have been established by leading experts and will save manufacturers time and costs on research and development. They allow development resources to concentrate on improving the product, rather than defining and re-building interfaces. In addition IFSF compliance is becoming a strong selling tool.

To help implement its standards IFSF has retained the services of Calon Associates Limited, a specialist international consultancy, to provide technical support to manufacturers of forecourt equipment. IFSF is also maintaining and extending the standards and test tools that have already been established.

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