Follow the Bouncing Ball to Senior IT Leadership Positions
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Transcript of Follow the Bouncing Ball to Senior IT Leadership Positions
Follow the Bouncing Ball to Senior IT Leadership Positions
Debra Allison, Joanne Kossuth, Pattie Orr
October 15, 2013
Agenda• Introductions• Why you and Why this job?• Career Options and Flexibility• Defining Future Skill Sets• Professional Development and Career Map• Dispelling leadership myths• Speed Dating and Wrap IT Up
Welcome• Pair up and learn about each other • Be prepared to introduce each other• On the 3x5 card please write down
your next career step• The cards are numbered so we can
correlate but not identify
Why You and Why This Job• What attribute/competency makes
you believe you would be a successful CIO or other Senior Leader?
• What is one aspect of the CIO or Senior Leadership job that you believe would be the most rewarding?
• Plan to report out a summary by table.
Career Options and Flexibility• System Administrator as CIO aspirant
Career Options and Flexibility
• Library Director who is an aspirant to a Deputy CIO position
Career Options and Flexibility
• CIO aspirant to the CEO position
Career Options and Flexibility
• Associate Director who is content where they are
Career Options and Flexibility
• Assistant Director who is an aspirant to an Admission Dean position
Career Options and Flexibility
• Help Desk technician who is really interested in working in the finance office
Career Options and Flexibility
• Customer Service Manager as aspirant to an institutional advancement position
Defining Future Leadership Skills and Competencies
Where is the CIO Role Now?CIO
GenerationsTimeframe Primary basis for Success
CIO as Technologist
1965-1990 • Technical achievement
CIO as Aligner
1990-2008 • Technical competencies
CIO as Institutional
Strategist
2008 + • Vision, Relationships, Leadership, Communication
• Technical depth secondary
What changed in 2008?
“College Costs Outpace
Inflation Rate”New York Times, October 23, 2007
“Colleges entering
difficult financial
times”
USA Today, October 30, 2008
“ College Presidents Defend Rising Tuition, but Lawmakers Sound Skeptical”New York Times, September 8, 2008
“In Downturn, Families Strain to Pay Tuition”New York Times, October 16, 2008
2008 - The “New Normal”
A Bigger Stage…From the Data Center… …to the Boardroom
The Future CIO• How do you assess what it takes to
be a successful CIO?• What skills and competencies will the
CIO of 2015-2020 need?
The Future Skills & Competencies
1. Adaptive Communication
2. Capture opportunities3. Change agent4. Effective collaboration &
partnership5. Emotional intelligence6. Financial management7. Institutional perspective
& understanding
8. Operational management9. Organizational innovation10. Principled negotiation &
vendor management11. Project management12. Risk management13. Strategic vision14. Trusted relationships
(Adapted from various publications, including Broadbent & Kitzis, The New CIO Leader: Setting the Agenda & Delivering Results.”)
“The Future CIO” Survey Instrument
• What are the three most important competencies for “the future CIO?”
• Which single competency is the most critical of all?
Survey Completion
Table Discussion
“Aha!”
Survey Results
Teamwork and Talent Development
• Who is your team?
• The Trouble with Teamwork is……
• When is a team needed and when is it not?
• The Five Dysfunctions of Teams
Teamwork and Talent Development13 Ground Rules for Job Success
1. Become a quick-change artist2. Commit fully to your job3. Speed up4. Accept ambiguity and uncertainty5. Behave like you’re business for yourself6. Become a lifelong learner7. Hold yourself accountable for outcomes8. Add value9. See yourself as a service center10. Manage your own morale11. Practice Kaizen12. Be a fixer, not a finger-pointer13. Alter your expectations
Teamwork and Talent Development
Expert Learners• Large knowledge base of
domain specific patterns• Rapidly recognize patterns
when appear
Novice Learners• Patterns not recognized• Focused on unknowns
Teamwork and Staff Development
• What do you and your staff need to know in five years?– Skills in transition; manage for change
• Issue#1: Updating IT Professionals’ Skills and Roles to accommodate emerging technologies and changing IT Management and Service Delivery Models.
Self Help Development Plan• Why Plan your Career?• If you do not have a path, any path
will get you there!
Making a Plan• Reflect• Self Assessment• Seek Outside Input• Develop Action Steps and Goals• Repeat
Dispelling Leadership Myths• True or False– In order to be successful in higher
education a PhD is required– Leaders are born not made– Leaders protect their power– Once at a large institution always at a
large institution (or the inverse)– If the Senior IT Leadership position
reports to the CFO you are DOA
Dispelling Leadership Myths• CIO stands for Career is Over• IT Does Not Matter, an ode to
Nicholas Carr• Leaders tell others what to do• Share your favorite myth
Speed Dating• Split into groups fairly equal in
number and head to one corner of the room
• Interact for 5 minutes on the changing nature of Senior IT Leadership; move onto the next corner until one round is complete.
• Share out thoughts.
Wrap It UP• On a 3x5 card please write down
your next career step.• We will report back to the group on
the correlations of before and after.
Tool Kit• AASA hears what’s about to disrupt schools, February 23, 2009. Clayton Christensen,
http://www.eschoolnews.com/2009/02/23/aasa-hears-whats-about-to-disrupt-schools/• Broadbent, Marianne, and Ellen S. Kitzis. The New CIO Leader: Setting the Agenda and
Delivering Results. Boston: Harvard Business School Press, 2005.• Brown, Wayne, and Polley McClure. “Women as Current and Future CIOs.” EDUCAUSE Review
Vol. 44, No. 6 (November/December 2009): 110–111, http://www.educause.edu/EDUCAUSE+Review/EDUCAUSEReviewMagazineVolume44/WomenasCurrentandFutureCIOs/185416.
• Charette, Robert N. “Back to the Future: The Future Role of the CIO.” Cutter IT Journal 23, no. 1 (January 2010): 18–23.
• Chester, Timothy M. “A Roadmap for IT Leadership and the Next Ten Years.” EDUCAUSE Quarterly 29, no. 2 (2006), http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/ARoadmapforITLeadershipandtheN/157401.
• Christensen, Clayton and Curtis Johnson. Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns. McGraw-Hill, 2008.
• EDUCAUSE. “The Evolution of the CIO.” EDUCAUSE Issues Brief. Boulder, CO: EDUCAUSE, October 2009, http://net.educause.edu/ir/library/pdf/PUB9007.pdf .
• Goldstein, Philip J., and Judith A. Pirani. “Views of the Top: Rising IT Leaders Discuss the CIO Position in Higher Education” (Case Study 5, 2008). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, http://www.educause.edu/ecar.
Tool Kit• IBM Corporation. “The New Voice of the CIO: Insights from the Global Chief
Information Officer Study.” IBM, 2009, http://ibm.com/voiceofthecio.• Jackson, Gregory A. “A CIO’s Question: Will You Still Need Me When I’m 64?” The
Chronicle Review 50, no. 21 (2004): B22, http://chronicle.com/article/A-CIOs-Question-Will-You-/27000/.
• Lambert, H. David. “The Changing Role of the CIO.” Presentation at the EDUCAUSE Annual Conference, Denver, November 4, 2009, http://www.educause.edu/E09+Hybrid/EDUCAUSE2009FacetoFaceConferen/TheChangingRoleoftheCIO/175759.
• Nelson, Mark R. “The CIO in Higher Education: Leadership, Competencies, Effectiveness” (Research Bulletin 22, 2003). Boulder, CO: EDUCAUSE Center for Applied Research, 2003, http://www.educause.edu/ecar.
• U.S. Department of Education. A Test of Leadership: Charting the Future of U.S. Higher Education; A Report of the Commission Appointed by Secretary of Education Margaret Spellings. (known more commonly as “The Spellings Commission Report”), 2006. http://www.ed.gov/about/bdscomm/list/hiedfuture/reports/final-report.pdf
• Zastrocky, Michael R., and Frank Schlier. “The Higher Education CIO in the 21st Century.” EDUCAUSE Quarterly 23, no. 1 (2000): 53, 59, http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/TheHigherEducationCIOinthe21st/157054
Tool Kit• http://
www.cio.com/webcast/739281/Dispelling_the_Top_3_Myths_for_Utilizing_Business_Analytics_to_Improve_Organizational_Processes
• http://www.cio.com/article/737778/Forrester_Survey_Data_Dispels_39_myths_39_About_Software_Industry_Trends_in_2013
• http://www.amazon.com/CIO-Perceptions-Innovative-Technology-Adoption/dp/3639082710
• http://www.avanade.com/en-us/approach/research/pages/consumerization-of-it.aspx
• http://www.cio.com/article/704943/Busting_CIO_Myths• http://net.educause.edu/ir/library/pdf/erm0518.pdf• http://
www.deloitte.com/assets/Dcom-Canada/Local%20Assets/Documents/Consulting/ca_en_con_CIO_and_IT_myths_010312.pdf
• http://blogs.gartner.com/mark_mcdonald/2009/03/10/the-new-myth-of-the-cio-%E2%80%93-part-3-%E2%80%93-cio-of-the-future/