Focus on the Person and Live Longer Together

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Focus on the Person and Live Longer Together SAMUEL SCOTT DIRECTOR OF MARKETING AND COMMUNICATIONS – LOGZ.IO GLOBAL MARKETING SPEAKER S a m u e l S c o t t - @ s a m u e l j s c o t t - s a m u e l j s c o t t . c o m - @ l o g z i o

Transcript of Focus on the Person and Live Longer Together

Page 1: Focus on the Person and Live Longer Together

Samuel Scott - @

samueljscott - sam

ueljscott.com - @

logzio

Focus on the Person and Live Longer TogetherSAMUEL SCOTTDIRECTOR OF MARKETING AND COMMUNICATIONS – LOGZ.IOGLOBAL MARKETING SPEAKER

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Junior High School

Marketing is all about telling a story!

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Don’t Do What I Did

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

This Is What I Did

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

This Is What I Should Have Done

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Marketing = Relationships

Marketing and dating:

Building mutually-beneficial relationships over time.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

What I Will Discuss Today

1. The Step-By-Step Marketing Communications Process

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

What I Will Discuss Today

2. The Biggest Myths in Marketing Today

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

What I Will Discuss Today

3. The Mistaken Assumptions in “Digital Marketing”

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Marketing Communications 101

Marketing Communications

Product Price Place Promotion

Advertising

Content

Channel

Direct Marketing

Content

Channel

Public Relations

Content

Channel

Sales Promotion

Content

Channel

Personal Selling

Content

Channel

SEO

Content

Channel

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

The 4 Ps Marketing Mix

Marketing Communication

s

Product Price Place Promotion

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Product

Opposites do NOT attract – in dating or marketing.

Segment your market and establish product-market fit.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Price

Financial Goal: High sales volumes or high profit margins?

Do you want to market yourself based on value or quality?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Place

Where can people get your product?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Promotion

How will you tell the world about you?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

The Promotion Mix

Promotion

Advertising

Content

Channel

Direct Marketing

Content

Channel

Public Relations

Content

Channel

Sales Promotion

Content

Channel

Personal Selling

Content

Channel

SEO

Content

Channel

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Advertising

Paid, mass media messages that are sent to a broad, demographic group and aim to build long-term brand associations.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Direct Marketing

Individually-targeted communication that aims to elicit a direct, trackable response:

- PPC & most social media ads- Direct mail & e-mail- Retargeting- Most mobile marketing

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Public Relations

Getting attention via influential intermediaries by doing things such as:

- Media relations- Community relations- Influencer relations

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Sales Promotion

Temporarily offer low prices to:

- Steal customers from competitors- Introduce new products or features- Entice former customers to return

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Personal Selling

Individuals personally pitching a product through methods such as:

- Convention booths- Telemarketing- Online demos

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

SEO

Getting attention and clicks in search engines’ organic search results

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

When to Use What

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Why Is This Important?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

The Biggest Myths in Marketing

Fewer and fewer people in marketing today have a traditional marketing education.

Certain companies that sell to marketerstake advantage of this.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

“Inbound Marketing” = The Biggest Con

“Inbound marketing”

The same Promotion Mix applies to getting people to your store or your website.

Little has changed.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

“Content Marketing” = Good, Old Marketing Communications

Promotion

Advertising

Content

Channel

Direct Marketing

Content

Channel

Public Relations

Content

Channel

Sales Promotion

Content

Channel

Personal Selling

Content

Channel

SEO

Content

Channel

“Content marketing” just refers to all of this:

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

“Social Media Marketing” is Not a “Thing”

Promotion

Advertising

Content

Channel

Direct Marketing

Content

Channel

Public Relations

Content

Channel

Sales Promotion

Content

Channel

Personal Selling

Content

Channel

SEO

Content

Channel

“Social media” is just a collection of channels over which these things can be done:

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

People Hate “Growth Hacking”

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Why the Buzzwords?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

So, how do we move forward in our marketing relationships?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Go Back to the PastWhen Going Into the Future

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Marcom 101 Review

Segment and research the target market

Establish product-market fit Set a pricing strategy Create a location or delivery strategy Decide on a promotion mix

Research which online and offline channels are best to use

Create the marketing collateral Transmit the content to the audience Measure results and adjust as

needed

Strategy first: Tactics second:

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Marcom 101 Review

The Internet and mobile:

1. Are just new sets of communications channels

2. Simply allow for new formats of marketing collateral

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

It’s not “digital marketing.”

It’s marketing over digital channels.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

But Remember This!

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Don’t go into dating or marketingwith bad assumptions.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

The Mistaken Assumptionsin “Digital Marketing”

“Social media is the future!”

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

But Who Uses Social Media?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Few Follow & Engage With Most Brands

“80 million Americans will eat at least one Oreo this year, meaning the Super Bowl Twitter campaign reached less than 1% of its target market. Still impressed?

Lazy journalists and social media pundits have over-represented social media’s impact to marketers who lack the critical faculties to assess social media’s value.”

– Mark Ritson

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

The Mistaken Assumptionsin “Digital Marketing”

“TV is dead!”

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Completely Wrong!

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Why Do Marketers Make Bad Assumptions?

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

The Echo Chamber…

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

…Leads to Bad Marketing…

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

…And Bad Relationships

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Take your dates to the right locations.

Use the best marketing channelsfor your target audience.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

In the End

It’s all about finding the right people, taking them to the right places, and having open communication.

Do this over time to build a lifelong relationship – in relationships and in marketing.

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Resources

My TechCrunch columns: Everything the Tech World Says About Marketing is Wrong and How Google Analytics Ruined Marketing

People to follow: Mark Ritson (Twitter) and Bob Hoffman (Twitter) My Amazon.com list of traditional marketing books to read My marketing speaker page and blog Follow me on Twitter, Facebook, and LinkedIn – RSS and e-mail list

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Samuel Scott - @samueljscott - samueljscott.com - @logzio

Ačiū!

Samuel ScottDirector of Marketing and Communications, Logz.io

[email protected]@samueljscottFacebook and LinkedInRSS and e-mail list