FMPC 2011 MGMA Brochure
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Transcript of FMPC 2011 MGMA Brochure
Finding opportunity in uncertain times• Learnhowtofinanciallypositionyourpracticeandprepare
yourselfforsuccessinthecurrenthealthcareenvironment
• Focusonin-deptheducation,peerlearningandstate-of-the-artthinking
• Leavethisconferencearmedwithpracticalknowledge,toolsandtechniquesyoucanimplementinyourpracticeimmediately
Join your colleagues at the only face-to-face MGMA education program focused on in-depth financial management for 2011.
Medical Group Management Association®
MGMA®2011FinancialManagementandPayerContractingConferenceMarch 27-29, 2011Baltimore Marriott Waterfront
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.2
Three complimentary Leading Edge sessionsn FoundationsofPayerContractingforthosenewto
contracting
n FoundationsofFinancialManagementforthosenewtothisarea
n AdvancedApplicationsforMicrosoftExcel®PivotTablesinaMedicalPracticeforexperiencedadministrators
Revenue cycle trackThistrackcoverspre-visit,time-of-serviceandpost-visitbillingissuesandincludesusefultoolsandtakeaways.
Interactive educationn Atthe“RefreshingIdeas”session,withhorsd’oeuvres
andcocktails,HenryEvanswilldiscusshisbook,Winning With Accountability: The Secret Language of High-Performance Organizationsandfacilitatediscussionfromtheaudience.YouwillreceiveacomplimentarycopyofhisbookwhenyouarriveinBaltimore.
n Duringtheinnovativelabsessions,you’llhavetheopportunitytorollupyoursleevesandapplytheknowledgeyouacquiredintheprecedinglecturesusingpracticaltools,techniquesandpeer-to-peerexchanges.
Beconfidentyouhavetheknowledgeandskillsyouneedtoleadyourpracticeinthenewhealthcareenvironment.
Who should attend:n Practiceprofessionalswithfinancialmanagement
and/orpayercontractingresponsibilities
n Chieffinancialofficers(CFOs)
n Controllers,accountants,managedcare/payercontractingprofessionalsorotherpositionsreportingtoCFOs
Specialteamattendanceoffer:Whentwoormorecolleaguesfromthesamepracticeregister,thesecondandsubsequentteammember(s)receives$100offhis/herregistrationfee.Teammembersmustregisteratthesametimeviaphone.Pleasecalltoll-free877.275.6462,ext.1888.
Conference site LocatedinHarborEast,Baltimore’spremierneighborhood,theBaltimoreMarriottWaterfrontsitsonthewater’sedge.You’llenjoythespectacularviewsoftheBaltimoreHarbor,aswellaseasyaccesstothecity’sfinestshoppingandrestaurants.Choosefrommorethan50dining
optionswithinafewblocksofthehotel,orexploretheNationalAquarium,theMarylandScienceCenterandmore.
What you need to know about financial management and payer contracting in the new healthcare environment.Whetheryouarenewtofinancialmanagementorpayercontractingoranexperiencedprofessional,thisconferenceisdesignedtoprovidein-depth,practicaleducation,withmanyknowledge-buildingsessionsfollowedbylabsthatwillgiveyoutoolsandtechniques,hands-onlearningexperiencesandpeer-to-peerinteraction.
Youwon’twanttomissthekeynoteandgeneralsession,wherespeakerswilldiscussmodelsofgrouppracticethatareemergingfromhealthcarereform,layingthefoundationfortheentireconference.
Additional learning opportunities
Baltimore Marriott Waterfront
Registertoday–seatingislimited.
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 3
Program content/formatThesessionsincludedintheMGMA2011FinancialManagementandPayerContractingConferencewereselectedtoprovidein-depthandpracticaleducationonthemostimportanttopicsoffinancialmanagementandpayercontractingintoday’smedicalpractice.Bytakingadvantageofup-to-dateandrelevantknowledgeandtools,attendeeswillbebetterpositionedtosuccessfullymanagetheadaptationandchangethatisnecessaryinthecurrenthealthcareenvironment.Becausefinancialmanagementandpayercontractingelementsareoftenfoundinallaspectsofamedicalpractice,thecontentofthesessionswillcoverfinancialandpayercontractingissuesandtopicsfoundinalldomainsoftheBodyofKnowledgeforMedicalPracticeManagement,2ndEdition,developedbytheAmericanCollegeofMedicalPracticeExecutives(ACMPE),MGMA’sstandard-settingandcertificationbody.Theeducationalcontentishighlyrelevantfortheday-to-daychallengesinmedicalpracticeandinpreparationfortheACMPEboardcertificationexaminations.
TheBodyofKnowledgedomainsinclude:BusinessOperations,FinancialManagement,HumanResource,Management,InformationManagement,OrganizationalGovernance,PatientCareSystems,QualityManagementandRiskManagement.ThedomainsformtheframeworkofMGMA’scoreeducationalcurriculum.
Visit mgma.com/BodyofKnowledge to download the Body of Knowledge brochure and to access domain-specific resources and free quizzes.
About MGMA:MedicalGroupManagementAssociation(MGMA)isthepremiermembershipassociationforprofessionaladministratorsandleadersofmedicalgrouppractices.Since1926,MGMAhasdeliverednetworking,professionaleducationandresources,andpoliticaladvocacyformedicalpracticemanagement.MGMAserves21,500memberswholead13,700organizationsnationwideinwhichsome275,000physiciansprovidemorethan40percentofthehealthcareservicesdeliveredintheUnitedStates.
About ACMPE:TheAmericanCollegeofMedicalPracticeExecutives(ACMPE)isthestandard-settingandcertificationbodyofMGMA.ACMPEwasestablishedin1956asanaffiliatetoMGMAtoprovideboardcertification,self-assessmentandleadershipdevelopmentformedicalpracticeexecutives.EarningyourprofessionalACMPEcertificationelevatesyouintheeyesofyourpeersandyoursupervisors,andhelpsadvanceyourcareerandsalaryopportunities.
Conference planning volunteers n RandyW.Cook,MPH,FACMPE,seniormedical
practiceconsultant,StateVolunteerMutualInsuranceCo.,Brentwood,Tenn.
n Jennifer“Nifty”Gosney,CPA,directoroffinance,DepartmentofSurgery,ScottandWhiteHealthSystem,Temple,Texas
n StephenMandolesi,MPH,directorofpayercontracting,EastRegion,RMSLifelineInc./DaVitaInc.,Fairfax,Va.
n DanielD.Mefford,MBA,FACMPE,CPA,consultant,PracticeResourceManagementGroupInc.,Columbus,Ohio
n EdwardJ.Myslik,MBA,CMPE,CPA,directoroffinance,CapitolAnesthesiologyAssociation,Austin,Texas
n GregoryS.Pawson,CMPE,CPA,CMA,chieffinancialofficer,Women’sHealthcareAssociatesLLC,Beaverton,Ore.
n DonaldStumpp,CPA,managerofpayercontracting,AmericanHealthNetworkInc.,Indianapolis
n CharlesVirnau,MBA,CPA,directorofbusinessadministrationandoperations,ScottandWhiteInpatientMedicine,Temple,Texas
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.4
Sunday, March 278:00 am-6:30 pm
Conference registration open
8:30 am-3:30 pmACMPE workshops*
2:00-5:00 pmLeading Edge sessions
5:00-7:45 pmExhibit Hall open with Industry Insight presentations
5:00-5:45 pmNetworking break
5:45-6:45 pmKeynote session: Adapting to the New Healthcare Market
6:45-7:45 pmHappy Hour
* Additional registration fee required
Monday, March 287:30 am-5:00 pm
Conference registration open
7:30-8:00 amContinental breakfast
8:00-9:15 amGeneral session: Succeeding in an Accountable Care World
9:00 am-12:30 pmExhibit Hall open with Industry Insight presentations
9:15 am-10:00 amNetworking break
10:00-11:15 amConcurrent sessions – 100 series
11:15-11:25 amStretch break
11:25 am-12:40 pmConcurrent sessions – 200 series
12:40-1:35 pmLunch
1:35-3:45 pmExhibit Hall open with Industry Insight presentations
1:35-2:50 pmConcurrent sessions – 300 series
2:50-3:45 pmNetworking break
3:45-5:00 pmConcurrent sessions – 400 series
5:00-6:30 pmRefreshing Ideas: Hors d’oeuvres, cocktails and discussion of Henry Evans’ Winning with Accountability
Tuesday, March 297:30 am-1:00 pm
Conference registration open
7:30-8:15 amContinental breakfast
8:15-9:30 amConcurrent sessions – 500 series
9:30-9:45 amStretch break
9:45-11:00 amConcurrent sessions – 600 series
11:00-11:15 amStretch break
11:15 am-12:30 pmConcurrent sessions – 700 series
Schedule at a glance
MGMA members – bring your team and save!Physicians registering with an MGMA member pay the member price.
When two or more colleagues from the same practice register for this conference, the second and subsequent team member(s) receives $100 off his/her registration fee.
Teams must register by calling MGMA toll-free 877.275.6462, ext. 1888. Team members are encouraged to register at the same time.
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 5
ACMPEworkshops:EarningtheCMPEandFACMPEDesignations*Sunday, March 27
8:30am-3:30pm
Registrationfee:$225(lunchprovided)
ACMPEcredit:6.5hours
Attendbothworkshopsforadiscountedpackagepriceand
pursueyourcertificationandFellowshipsimultaneously.
PathwaytoCertification:EarningtheCMPEDesignation*Sunday, March 27
8:30am-12:00pm
Registrationfee:$150(lunchprovided)
ACMPEcredit:3.5hours
During this interactive session, you will:• Gainvaluabletest-takingtipsandassessyourreadinessto
taketheexams
• Takea50-questionsampleobjectiveexam
• Learntheessaygradingcriteria
• View“passing”and“notpassing”essayresponses
• Writearesponsetoanessayquestion
• ReceivefeedbackonyouressayresponsefromanACMPEFellow
• Learnabouttheprocesstocompletetheothertwoboardcertificationrequirements–presentationsandcontinuingeducationhours
PathwaytoFellowship:EarningtheFACMPEDesignation*Sunday, March 27
12:30-3:30pm
Registrationfee:$95
ACMPEcredit:3.0hours
This energetic session will jump-start your pursuit of Fellowship with:
• AnoverviewoftheFellowshiprequirements
• Exercisestogetyoustartedonyourpaperorcasestudies
• Topicbrainstorminganddevelopment(Bringanytopicideasyoumayhave!)
• Anoutlineevaluationexerciseillustratingthegradingprocess
• Tipsonavoidingthecommonpitfallsindevelopinganoutline
*Additional fee required. Sign up for these programs on the registration form, page 19.
TheAmericanCollegeofMedicalPracticeExecutives(ACMPE)isthecertificationandstandard-settingbodyofthe
MedicalGroupManagementAssociation(MGMA).
ACMPE preconference
Engage yourselfGetengagedinaprocessthatwilltakeyourcareertothenextlevel–earningcredentialsthroughtheAmericanCollegeofMedicalPracticeExecutives.TherewardsenjoyedbyCertifiedMedicalPracticeExecutives(CMPEs)andFellowsinACMPE(FACMPEs)areworththechallenge.Formoreinformation,visitmgma.com/acmpeorcalltheACMPEcertificationhelpdesktoll-freeat877.275.6462,ext.1869.
Engage with like-minded colleagues at the Pathway workshops to accelerate your pursuit.
“I believe that the CMPE designation helps
secure better positions and better pay. It aided
me in obtaining my current position and has
helped me attain goals that, at one time,
seemed unreachable.”
KathrynRhodes,MBA,CMPE,Administrator,TheHealthcareStrategyGroup,Louisville,Ky.
“Achieving Fellowship wasn’t the end of my
professional development road — it was
more like a beginning: expanded leadership
opportunities, thought-provoking discussions,
a much more informed take on healthcare in
general. It’s easy to see why Fellows are held in
such high regard.”
PatriciaLBrewster,MHA,FACMPE,ChiefExecutiveOfficer,SouthernOrthopaedicFoundationInc&SouthernOrthopaedicSpecialistsLLC,Atlanta,Ga.
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.6
Sunday, March 27 1:00-6:30 pm
Conference registration open
2:00-5:00 pm
Leading Edge SessionsLeadingEdgesessionsareforindividualswhowanttotakefulladvantageofthemanyeducationalofferingsandgetaheadstartontheconference.Twoofthesessions,FoundationsofPayerContractingandFoundationsofFinancialManagement,areforattendeeswhowanttogainorfurtherdevelopthefundamentalknowledgethatisessentialforeffectivegrouppracticemanagement.Thethirdsession,AdvancedApplicationsforMicrosoftExcel®PivotTablesinaMedicalPractice,isforindividualswhowanttoexplorehowExcelpivottablescandramaticallyaffectproductivity.
2:00-5:00 pm
Foundations of Payer ContractingRandy Cook, MPH, FACMPE, senior medical practice consultant, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Session description:Thisfoundation-levelcourseoffersacomprehensiveoverviewoftheknowledgeandskillsamedicalpracticeadministratormusthavetocreateaneffectivepayer-contractingstrategy.Youwillfindouthowtodevelopafee-analysissystemandconductareimbursementanalysis.Additionally,youwilllearnaboutmeasuringcostandusingittosetapricingpolicy.Allattendeeswillreceivealinktoaresourcepackageoftemplates,tools,worksheetsandotherresources.Youwillleavethissessionwithacompletemodelofhowtobuildmanaged-carestrategiesforyourpractice.
This session will provide you with the knowledge to:• Evaluatethefinancialsandmeaningofawrittencontract
• Calculatethe“walk-awayopportunity”
• Determinewhatdatatogatherfromyourpractice-managementsystem
2:00-5:00 pm
Foundations of Financial ManagementLee Ann H. Webster, FACMPE, CPA, practice administrator, Pathology Associates of Alabama PC, Birmingham, Ala.
Session description:Managingasuccessfulmedicalpracticerequiresasolidunderstandingofavarietyoftopics.Financialmanagementiskeyamongthese.Thissessionisdesignedfornewandexperiencedpracticeadministrators,aswellasforexperiencedfinancialprofessionals.Newadministratorswillgainthefundamentalknowledgenecessarytosucceedasapracticeexecutiveorfinancialmanager.Experiencedadministratorswillsolidifyandimprovetheirfinancialskills,andexperiencedfinancialprofessionalsnewtopracticemanagementwillgainanunderstandingofmedicalpracticefinancialterminologyandissues.Allwillwalkawaywithrelevant,practicaltipsonhowtopresentfinancialinformationinaclearandconcisewaytomembersoftheirmedicalstaff.
This session will provide you with the knowledge to:• Applythecorefinancialconceptsandskillsformanaginga
practice
• Identifykeyfinancialindicatorsandtheirmeaningsinyourorganization
• Analyzeandexplainfinancialreportstophysicianandnonphysicianproviders
Conference schedule Sunday, March 27
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 7
2:00-5:00 pm
Advanced Applications for Microsoft Excel® Pivot Tables in a Medical PracticeNate Moore, MBA, CMPE, CPA, president, Moore Solutions Inc., Salt Lake City
ThepivottablefeatureinMicrosoftExcel®isapowerfultooltohelpmedicalpracticeadministratorsefficientlyanalyzelargeamountsofpracticedataandbringclaritytocomplicatedmedicalpracticechallenges.Thislivedemonstrationwillillustrateavarietyofmedicalpracticescenariosthatcanbesolvedanddepictedusingpivottables.Youwilllearnhowtoapproachandsolveproblemsthroughthemanipulationofpivottablesandhowtoapplythe“logic”ofpivottablestoresolvedata-analysisissues.Also,youwillfindouthowtocreatepivottablesthatyoucanusethroughoutyourpracticeandhowtobuilduponbasicpivottableknowledge.
This session will provide you with the knowledge to:• Reviewpracticescenarioswherepivottablespresenta
powerfulsolution
• Coachnoviceusersinworkingwithpivottables
• Designpivotchartsasvisualsolutionstoorganizingpracticedata
5:00-7:45 pm
Exhibit Hall open with Industry Insight presentations
5:00-5:45 pm
Networking break
5:45-6:45 pm
Keynotesession: Adapting to the New Healthcare MarketThomas C. Royer, MD, president and chief executive officer, Christus Health System, Irving, Texas
Healthcarereformandotherchangeswillshapeourmarketplacemoreinthenextfiveto10yearsthanoverthelast30.Isyourpracticeready?Royer’skeynotesessionwillfocusonunderstandingtheexceptionalchangesthatareoccurringandwilloccurinthenearfuture.Hewillalsoaddressthecriticalleadershiprolesthatpracticeswillassumeinthecreationofinnovativehealthandwellnessprogramsinthefuture.
This session will provide you with the knowledge to:• Explainthemarketdriversofhealthcarereform
• Evaluatetheeffectsofanoutcome-basedmarketplace
• Examinewaysofleadingyourpracticethroughchange
6:45-7:45 pm
Happy HourTheconference’skickoffnetworkingeventwilltakeplaceintheExhibitHall,withexhibitorsprovidingproductsandsolutionstohelpmakeyourpracticemoreefficient.Joinyourfellowattendeesfordrinks,appetizersandnetworkingwithyourpeers.
ThomasRoyer,MD,ischiefexecutiveofficerandpresidentoftheChristusHealthSystem.Dr.Royerleadsday-to-dayoperationsforChristusHealth
andlendsextensiveexpertiseindevelopingphysicianpartnershipsandcommunityhealthprograms.HisextensiveexecutiveexperienceincludestimeasthechairmanoftheboardofgovernorsfortheHenryFordMedicalGroupandseniorvicepresidentofmedicalaffairsfortheHenryFordHealthSystem.HealsospenttwoyearsattheJohnsHopkinsMedicalServicesCorp.andWymanParkMedicalAssociatesinBaltimoreinavarietyofpositions,includingchiefexecutiveofficer,presidentandchiefoperatingofficer,aswellasvicepresidentofclinicaloperations.PriortohistimeinBaltimore,hespent18yearswiththeGeisingerMedicalCenterandClinicinDanville,Pa.,holdingpostsasseniorvicepresidentandmedicaldirector.
Conference schedule Sunday, March 27
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.8
Monday, March 287:30 am-5:00 pm
Conference registration open
7:30-8:00 am
Continental breakfast
9:00 am-12:30 pm
Exhibit Hall open with Industry Insight presentations
8:00-9:15 am
General session: Succeeding in an Accountable Care WorldJohn A. Deane, MPA, chief executive officer, Southwind Health Partners LLC, The Advisory Board Company, Nashville, Tenn.
Inthisgeneralsession,Deanewillfocusonhowmedicalgroupsshouldadapttoamarketplacethatisshiftingfromaunit-basedrevenuesystemtoasystemthatrewardsaccountableandreliableoutcomes.Hewilldiscussseveralbusinessmodelsforadaptingtohealthcaremarketchanges,includingtakingthemarket-leaderrole,nichemarkets,andmodelsforaligningwithhospitalsandotherentities.
This session will provide you with the knowledge to:• Recognizethevariousadaptationoptionsforaphysician
practice
• Selecttheadaptationoptionthatisafitforyou
• Alignincentiveswithaffiliationpartners
9:15 am-10:00 am
Networking break
10:00-11:15 am
Concurrent sessions – 100 series
101. Revenue-Cycle Track: Fine-Tuning Pre-Visit Revenue-Cycle ProcessesSarah Holt, PhD, FACMPE, practice administrator, Cape Girardeau Surgical Clinic Inc., Cape Girardeau, Mo.
Therevenuecyclestartslongbeforeaninvoicereachesthebusinessoffice.Thissessionwilladdressthepre-visitprocessesofinsuranceverification,benefitseligibility,chargecaptureandpre-andtime-of-servicecollections.Youwillexplorehowtocapturepotentiallylostrevenuebyidentifyingaccurateinsuranceanddemographicdatabeforethepatientarrives,anddiscoverprovenmethodstoidentifylostchargesandhowtousetoolstoimproveyourpre-visitprocesses.Thesessionwillhelpyousavehoursofworkforyourinsurancestaff,andpreventextensivereworkonthebackend.
This session will provide you with the knowledge to:• Reviewpre-visitprocessesthatsupportrevenuecollection
• Examinethefiscaleffectsofanefficientandaccuratepre-visitinformation-collectionprocess
• Refinepre-visitprocesseswithinyourclinic’spatientflow
JohnDeaneisfounderandchiefexecutiveofficerofSouthwind,acontract-management,interim-managementandconsultingcompanyfocusedonimprovingtheperformanceofphysicianpracticesownedbyhospitals,healthsystemsandacademicmedicalcenters.Deanehasmorethan24yearsofseniorphysicianpracticemanagementandmanagedcareexperience.Hehasledturnaroundengagementsforanumberoflarge,institutionallysponsoredmedicalgroups,facilitatingannualsavingsfrom$2millionto$20million.Inaddition,hehasconsulted
formajorhealthsystemsregardingphysicianalignment,leadingengagementsfocusedonstrategicplanning,physician-compensationmodeldesign,practiceacquisition,turnaroundrestructuringandalternativemodelsofphysicianalignment.
Conference schedule Monday, March 28
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 9
102. Assess Your Practice’s Readiness for Healthcare Reform and a Transformed Health SystemDave Gans, MSHA, FACMPE, vice president, innovation and research, Medical Group Management Association, Englewood, Colo.
ThePatientProtectionandAffordableCareActwillfundamentallychangeournation’shealth-insuranceandhealthcare-deliverysystems.Withhealthcarereformalreadyunderway,itisessentialthatpracticeleadersunderstandhowpatientdemographics,demandforservices,payermixandphysiciancompensationcouldbeverydifferentinthefuture.Thissessionwillofferstrategiesyoucanusetoprepareyourpracticeforthenewhealthcareenvironmentandprovidemetricsthatcanassessyourorganization’sreadinesstofunctioninatransformedhealthsystem.
This session will provide you with the knowledge to:• ReviewmajorgoalsandtimelinesofthePatientProtection
andAffordableCareAct
• Explorepotentialchangesinpatients,servicedemands,caredeliveryandpayments
• Definemetricsforassessingapractice’sreadinessforhealthcare-reformchanges
103. Accountability Matters: Deterring Fraud and Embezzlement in Medical GroupsDenise McClure, CPA, CFE, president, Averti Fraud Solutions LLC, Boise, Idaho
Howwouldyouliketoincreaseprofitabilityby5percentannually?It’spossibleyourmedicalpracticeislosingthatmucheachyearduetosystemicproblemsinyourbilling,collectionandaccountingprocesses.Mostofusbelievethatfraudandembezzlementwillnotaffectus,butithappenseveryday.Andunfortunatelyit’softentheresultofactionsbythosewewouldleastsuspect.Inthissession,youwillhearhowtosafeguardyourpracticebybuildingaccountabilityandtransparencyintoyoursystemsandprocesses.Youwillleavewithtoolsandapproachestopreventionyoucanuseinyourownmedicalpractices.
This session will provide you with the knowledge to:• Explainhowandwhytheftandembezzlementarethreatsto
medicalpractices
• Identifyaccountabilitygapsthatincreaseriskoffraud,embezzlementandunidentifiederrors
• Developtransparencyandaccountabilityinaccounting,billingandcollectionprocessestoclosetheaccountabilitygaps
104. Moore Ways to Use Microsoft Excel® in a Medical PracticeNate Moore, MBA, CMPE, CPA, president, Moore Solutions Inc., Salt Lake City
MicrosoftExcel®hasseveralbuilt-intoolsmedicalpracticemanagerscanleveragetoanalyzeandreportonmedicalpracticedata.ThislivedemonstrationusingMicrosoftExcel2010willfocusonconditionalformattingandthetablesfeaturesintroducedinExcel2007.Conditionalformattinginstantlyhighlightsrelevantdata.Tablesallowuserstofilter,sortandanalyzecriticalpracticedataquickly.Participantswillbeabletoapplybothtoolsanddeterminewheneachisappropriatefortheirdata.
This session will provide you with the knowledge to:• Implementconditionalformattingtoolsinpracticereports
• Filter,sortandanalyzedatawithtables
• Determinewhichtoolsareappropriateforyourpracticedata
11:15-11:25 am
Stretch break
Conference schedule Monday, March 28
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.10
11:25 am-12:40 pm
Concurrent sessions – 200 series
201. Revenue-Cycle Track: Time-of-Service Revenue-Cycle Processes and CollectionsSarah Holt, PhD, FACMPE, practice administrator, Cape Girardeau Surgical Clinic Inc., Cape Girardeau, Mo.
Haveyouoptimizedyourrevenuestream?Areyoudoingtherightthingsduringthepatientvisit?Tomaximizerevenue,youmustcalculate,benchmarkandanalyzethekeyrevenue-cycleperformanceindicatorsforyourmedicalpractice.Inthissessionyouwilllearnabouttime-of-servicetoolsthatyoucanusetorecognizeandexaminerevenueenhancersduringthepatientvisit.Youwillexplorekeytoolstohelpyoumakethemostofthevisitanddotherightthingsattherighttimetomaximizerevenueinyourpractice.
This session will provide you with the knowledge to:• Examineprocessesthatmaximizerevenuecollectionduring
thepatientvisit
• Managepatients’expectationsofrevenuecollectionthroughtheface-to-faceencounter
• Implementmethodstotrackandmonitorrevenueperformance
202. Utilize Benchmarking to Maximize ProfitsTodd Evenson, MBA, assistant director, survey operations, Medical Group Management Association, Englewood, Colo.
Administratorsfromthemostprofitablemedicalpracticesunderstandhowproductivity,operatingcostsandrevenueinteracttodetermineapractice’sprofit.Thisknowledgeallowsthemtofocustheirattentiononmaximizingprofitfortheirorganizations.Thissessionwilldescribehowtomeasureyourpractice’sperformanceinmultipledimensionsandhowtouseprocessbenchmarking,theconceptoflearningfromthebest,toimproveyourpractice’sbottomline.
This session will provide you with the knowledge to:• Recognizehowthedynamicrelationshipofproductivity,
revenueandoperatingcostsaffectsamedicalgroup’sprofitability
• Describehowtouseprocessbenchmarkingtomodelthepracticesofsuccessfulmedicalgroups
• Comparestaffing,productivity,expensesandprofitstoothermedicalgroupsandbetterperformingpractices
203. MGMA Washington OutlookAnders Gilberg, MGA, vice president, public and private economic affairs, Medical Group Management Association, Washington, D.C.
WithanewCongresssettlingin,thissessionwillprovideatimelylookatpertinenthealthcareissuesunderconsideration.Attendeeswillhearaboutrecentlegislativeandregulatorydevelopmentsandhowproposedchangesmightaffecttheday-to-dayactivitiesofmedicalgrouppractices.ThediscussionwillincludebackgroundinformationandaprogressreportonkeyMedicarepaymentinitiativesenactedaspartofhealthcare-reformlegislation.Thesewillincludeaccountablecareorganizations,bundledpaymentpilotsandnewvalue-basedpaymentmodifiers.
This session will provide you with the knowledge to:• Identifyhowrelevantlegislativeandregulatoryinitiatives
mightaffectgrouppractices
• Concludewhentoexpectimplementationofsignificanthealthcare-reformprovisions
• ListthekeyelementsofpendingMedicarepaymentmodels
204. Managing Practice Data Using the VLOOKUP Function in Microsoft Excel®Nate Moore, MBA, CMPE, CPA, president, Moore Solutions Inc., Salt Lake City
TheVLOOKUPfeatureinMicrosoftExcel®isanindispensabletoolformedicalpracticeadministratorstocombinedatastoredinmultipleplaces.ThissessionwilldemonstratethefundamentalsofVLOOKUPandbuildtomorecomplexapplicationsofthisversatilefunction.ParticipantswillcomeawaywithavarietyofscenariosandpracticaltoolstheycanapplytobenefitfromVLOOKUPintheirmedicalpractice.ThesessionwillbealivedemonstrationusingMicrosoftExcel2010.
This session will provide you with the knowledge to:• ApplythefundamentalsofVLOOKUP
• CombinefunctionstoaddpowertoVLOOKUP
• DiscovermultipleapplicationsforVLOOKUPinamedicalpractice
12:40-1:35 pm
Lunch
1:35-3:45 pm
Exhibit Hall open with Industry Insight presentations
Conference schedule Monday, March 28
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 11
1:35-2:50 pm
Concurrent sessions – 300 series
301. Revenue-Cycle Track: Post-Visit Revenue-Cycle OptimizationSarah Holt, PhD, FACMPE, practice administrator, Cape Girardeau Surgical Clinic Inc., Cape Girardeau, Mo.
Howcanyouenableyourinsurancestafftodowhattheydobest:bringinalltherevenuethatyourorganizationisentitledtoreceive?Yourinsurancestaffalwayshastoomuchworktodo,andyourorganizationalwaysneedstogeneratemorerevenue.Whatcanyoudotorefineyourpost-visitbillingprocesses?Thissessionwillexploretheexpertiseandtoolsneededtotakefulladvantageofthepost-visit.Youwilldiscoverhowtosetpost-visitprioritiesandrefinebillingprocessestocapturemaximumrevenue.Additionally,youwilllearntoapplythebestpracticesofcleanclaimsandtimelyfiling.Attheendofthesessionyouwillhavetheknowledgeandtoolsneededtoensurenorevenuefallsbythewayside.
This session will provide you with the knowledge to:• Maximizerevenuethroughminimizinglossofbillable
charges
• Identifytheelementsofcodingcleanclaimsandavoidingrework
• Usetoolstomaximizecollectionsandminimizewrite-offs
302. Numbers to Knowledge: Translating Data Into Actionable InformationTodd Evenson, MBA, assistant director, survey operations, Medical Group Management Association, Englewood, Colo.
Justhavingdatadoesn’tmeanyouwillidentifythe“right”questionorfindtheoptimalsolution.Yourabilitytoanalyzeandcommunicatedataisprerequisitetotranslatingitintoactionableinformation.Thissessionwillcoverbasicanalyticsandexploreeffectivemethodsfordepictingdatainmeaningfulwaystodifferentstakeholders.Youwilllearntheimportanceofcreatingeasy-to-readreportsthatsupportthedecision-makingneedsofphysicianboardsandpracticeleadersalike.
Youwillhaveanopportunitytoapplytheseskillsinthe“AnalyticsandCommunicatingInformation”lab,session402.
This session will provide you with the knowledge to:• Define“actionableinformation”(whatitisandhow
yougetit)
• Identifyeachstakeholder’sacumenandpreferencesforhowinformationisdisplayed
• Illustratehowtocreateeffectivecharts
303. Reporting Practice Data to Your PhysiciansThomas Stearns, FACMPE, vice president, medical practices services, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Miscommunicationisacommonsourceoffrustrationbetweenphysiciansandadministrators.Effectivelycommunicatingperformanceandfinancialdatatophysiciansisaskillthatcanbelearnedanddeveloped.Thissessionwillcovertheessentialsofhowtocommunicatedatatophysicianssotheyhearthemessageyouintend.Youwilllearnaboutthecommonmistakestoavoidandreapthebenefitsofimprovedcommunicationinyourpractice.
Youwillhaveanopportunitytoapplytheseskillsinthe“AnalyticsandCommunicatingInformation”lab,session402.
This session will provide you with the knowledge to:• Recognizehowphysicianshearatopic
• Translateessentialpracticemetricsforincreasedphysicianunderstanding
• Identifycommonmistakesincommunicatingwithphysicians
Conference schedule Monday, March 28
Save Yourself Some Money and Attend the MGMA 2011 FM-PC conference
If you wonder why I said “save yourself some money
and attend”, it is not because they are giving money
away or I have a coupon to give you. It is because
the quality of the content is always top-notch and
you will be able to take back more than enough new
ideas to incorporate into your practice to more than
cover the costs of airfare, hotel, food, incidentals,
etc. I have been to a number of conferences one
time never to return because no matter how great
the city or the weather, the conference was not of
value to my company. I have always found value at
the MGMA FM-PC conference and credit it for many
improvements and money-saving processes that I
have incorporated into our practice.
This is a conference focused on improving your
bottom line and if you attend, I will guarantee that
you will “save yourself some money” in the long run.
Nancy Wilkes VP, Practice Management Technology
UCI Medical Affiliates, Inc.
Columbia, S.C..
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.12
304. Positively Transform the Practice With Web-based TechnologyRosemarie Nelson, MS, principal, MGMA Health Care Consulting Group, Jamesville, N.Y.
Inthisfast-pacedsessionyouwillgettime-savingtipsaboutspecificoperationalissues.YouwilllearnnewwaystoworkharderandsmarterasyouapplyWeb-basedtoolstomakemoreeffectiveuseofphysicianandstafftime.You’llleavethissessionwithnewideasaboutusingtechnologytoimprovedailyfinancialoutcomes.Andyou’lllearntoevaluatehowtoadoptnewtechnologytoolsforyourorganizationtoassiststaffandphysicianswiththechange-managementprocess.
This session will provide you with the knowledge to:• IdentifythevarietyofWebtoolsavailabletoreachyour
patientsandexcelatservicedelivery
• DeterminetheeffectsofvariousWeb-basedservicesonyourpractice’sefficiencyandyourpatients’satisfaction
• Prioritizetechnologyimplementationstomeetyourpracticeobjectivesandgoals
2:50-3:45 pm
Networking break
3:45-5:00 pm
Concurrent sessions – 400 series
401. Silent PPOs: An Enforcement StrategyRandy Cook, MPH, FACMPE, senior medical practice consultant, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Smallpayers,whichusuallyconstitutelessthan1percentofthepractice’sbusiness,oftencanbethesecond-orthird-largestpayergroup.Howcanthisbe?Thesesmallpayersoftentakediscountsthatarenotearned.Theytakeinappropriatediscountsgiventheirvolume,andtheydothiswithoutcontractualauthority.Thissessionwillshowyouhowtoidentifypayercontractsthatareleasedtoothernetworksandwilldetailhowtoestablishasmall-payerenforcementprocess.Youwillreceivearesourcepackageofenforcementletters,contracttemplatesandamodelenforcementplan.
This session will provide you with the knowledge to:• Useapricingpolicytosetanenforcementthreshold
• Identifypayercontractsthatareleasedtoothernetworks
• Articulatethefundamentalsofbuildingyourownenforcementplan
402. Analytics and Communicating Information (Lab)
Todd Evenson, MBA, assistant director, survey operations, Medical Group Management Association, Englewood, Colo. and Thomas Stearns, FACMPE, vice president, medical practices services, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Miscommunicationisacommonsourceoffrustrationbetweenphysiciansandadministrators.Effectivelycommunicatingperformanceandfinancialdatatophysiciansisaskillthatcanbelearnedanddeveloped.Thislabexperiencewillcovertheessentialsofhowtocommunicatedatatophysicianssotheyhearthemessageyouintend.Youwilllearnaboutthecommonmistakestoavoidandreapthebenefitsofimprovedcommunicationinyourpractice.
Thislabfocusesonthetoolsandapplicationsassociatedwiththepresenters’earliersessions.
This session will provide you with the knowledge to:• Recognizehowphysicianshearatopic
• Translateessentialpracticemetricsforincreasedphysicianunderstanding
• Identifycommonmistakesincommunicatingwithphysicians
403. Optimizing the Benefit of Using Nonphysician ProvidersDave Gans, MSHA, FACMPE, vice president, innovation and research, Medical Group Management Association, Englewood, Colo.
Mostmedicalgroupsemploynonphysicianproviders–nursepractitioners,physicianassistantsandotherlicensedprofessionals.Ingeneral,medicalgroupsthatusenonphysicianprovidersreportincreasedfinancialperformance.However,questionspersistconcerninghowtobestincorporatetheseprofessionalsinthepractice.Whatistheoptimalratioofnonphysicianprovidersperphysician?Isthereadiseconomyinwhichhavingmorenonphysicianprovidersdecreases,ratherthanincreases,profitability?Thissessionwilldescribestrategiesamedicalpracticecandrawupontoemploynonphysicianproviders.Youwillalsolearnaboutthefinancialandproductivitymetricsyoucanusetoassesspracticeandproviderperformance.
This session will provide you with the knowledge to:• Describehownonphysicianprovidersaffectamedical
group’seconomicperformance
• Outlinestrategiesforemployingnonphysicianproviders
• Identifymetricstoassessproviderproductivityandoverallfinancialperformance
Conference schedule Monday, March 28
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 13
404. Optimize Your EHR for the Future With Data AnalysisRosemarie Nelson, MS, principal, MGMA Health Care Consulting Group, Jamesville, N.Y.
Doyouhaveanelectronichealthrecords(EHR)systemthatyouarenotfullyutilizing?AreyourealizingthefullbenefitsanEHRcandeliver,especiallyintheanalysisofclinicaldataandtherolethatanalysisplaysincontracting?Thisinteractivesessionwillpresentthemethodsforcollectingclinicaldataandpresentinginformationtoproviderstofacilitatetheadoptionofprotocolsandstandards.Theframeworkprovidedwillpositionyourpractice’ssuccesswithclinicalperformancecontracting.
This session will provide you with the knowledge to:• Determinemethodologyfordeliveringtimelyfeedbackto
providersaboutadherencetoclinicalprotocols
• Identifydeliverablesbasedonstandardization
• Producedataforproviderstopromotetheadoptionofstandards
5:00-6:30 pm
Refreshing Ideas: Tools for Progressive Practice ManagementJoinyourcolleagues,shareyourexperiences,andgainadditionaltipsonhowtomakeaccountabilityworkforyouandyourpracticeatourinauguralRefreshingIdeasevent.Getreadyforaninterestingandfuneveningoflearningandconversationwhereyoucansnack,drinkandgetterrificleadershipknowledgethatyoucanuseimmediately.
Henry J. Evans, co-founder and managing partner, Dynamic Results LLC, Dallas
Whatisaccountability?Whyisitimportantinourchanginghealthcareenvironment?Whatisyourroleincreatingacultureofaccountabilityinyourpractice?Howcanaccountabilitymakeyouandyourpracticemoresuccessful?
HenryJ.Evans,authorofWinning With Accountability: The Secret Language of High-Performing Organizations,willshareinsightsandleadadiscussionabouthiscompellingandstraightforwardapproachestosettingclearexpectationsandimprovingperformance.Participateinthisengagingdialoguewhileyoulearnaboutprinciplesthatyoucanconfidentlyandreadilyapplyasyounavigatethroughthemanychangesthatlieahead.
This session will provide you with the knowledge to:• Defineaccountabilityasapositiveattribute
• Determinetheroleofaccountabilityinyourpractice,careerandleadershipstyle
• Identifyspecificwaystoapplyaccountabilityprinciplesinyourmedicalpractice
Conference schedule Monday, March 28
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.14
Tuesday, March 297:30 am-1:00 pm
Conference registration open
7:30-8:15 am
Continental breakfast
8:15-9:30 am
Concurrent sessions – 500 series
501. Payer Auditing: Enforcement Strategies for Payer ContractingPenny Noyes, president, Health Business Navigators, Bowling Green, Ky.
Afterthenegotiationshavewrappedup,physicianpracticescannotaffordtosimplyassumethatthepayerwilladministertheagreementcorrectly.Yourpracticeneedsanenforcementplanforeachpayer.Thesavvyadministratormustlearntomonitorthecomplianceofinsurers,networks,payersandotherpartiesaccessingthediscountsandtermsofcontractagreements.Thissessionwillteachyouhowtobuildapackageofenforcementstrategiestoensurepayercompliancewiththetermsoftheiragreements.
This session will provide you with the knowledge to:• Assesscontractcomplianceforyourpractice
• Createeffectivemonitoringsystemsforyourcontracts
• Developsystematicprocessestoverifythatpaymentis
madeandthatitreflectstheneededbottomline
502. Preparing for Global PaymentsTim Shoger, senior vice president, Health Directions LLC, Oakbrook Terrace, Ill.
Governmentandcommercialpayersandleadingproviderorganizationsarepromotingglobalpaymentasthenextstepinhealthcarereform.Thissessionwilladdresshowtopreparemedicalgroupstothriveunderemergingglobalpaymentmodels.Itwilloutlinespecificchangesinclinicalandfinancialoperationsthatarekeytotransitioningawayfromfee-for-servicereimbursementandtakingadvantageofglobalpaymentopportunities.Youwilllearnaboutclinicalandbusiness-officeprocessesthatareessentialforadoptingapatient-centeredmedicalhomemodelofcare.Additionally,youwillexploreviableoptionsforpartneringwithhospitalsandotherproviderentitiestoformaccountablecareorganizations.
This session will provide you with the knowledge to:• Establishequitablerisk-andreimbursement-sharing
methodstoprotectagainstproblemswithpreviouscapitationmodels
• Implementeffectiveprocessesformanagingperformanceunderglobalpayments
• Configureelectronicmedicalrecordstomanagefinancialtrackingandglobalpaymentqualityandreportingrequirements
503. Medical Practice MergersReed Tinsley, CPA, CVA, CFP, CHBC, consultant, Cypress, Texas
Aspressurescontinuetomountontheprofitabilityandsuccessofmedicalpractices,manyphysicianstodayareconsideringamergerwithanotherpractice.Whenproperlypreparedandcompleted,mergerscanbeafinancialwin-winforallinvolved;whennotproperlydone,themergeroftenendsupin“divorce.”Afteremphasizingtheprosandconsofamerger,thispresentationwillwalkparticipantsthroughthemergerprocess,highlightingthe“do’sanddon’ts”alongtheway.
This session will provide you with the knowledge to:• Identifyyouroptionswhenconsideringamergerwith
anotherpractice
• Explainthecommonpitfallsthatcanleadtoamergernotbeingproperlyaccomplished
• Articulatehowtomakeamergerawin-winforallthepartiesinvolved
Conference schedule Tuesday, March 29
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 15
504. Managing Physicians in TransitionThomas Stearns, FACMPE, vice president, medical practices services, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Theincreasinguncertaintyinthehealthcaremarketplaceispressuringpracticestoaccommodatenewandinnovativewaysforphysicianstojoinorleaveapractice.Whatarethefactorsaffectingolderandyoungerphysicians,causingthemtoseeknewsolutionsastheymaketransitionsintheircareers?Inthissession,youwillexplorevarioustransitionapproaches,suchasfractionalpartnerships,jobsharingandprofessionalservicearrangements.Youwilllearnabouttheincomedistributionplan(IDP)andwillleavethissessionwithmodelsforaccommodatingtransitioningphysicians.
This session will provide you with the knowledge to:• Describephysician-transitionissuesrelatedtojoining,
leavingorslowingapractice
• Outlinemodelsforaddingorlosingaphysician
• ExplaintheeffectoftheIDPontransitioningphysicians
9:30-9:45 am
Stretch break
9:45-11:00 am
Concurrent sessions – 600 series
601. Contract Language and Payer Compliance: Tough Problems and Tactical Solutions Penny Noyes, president, Health Business Navigators, Bowling Green, Ky.
Whiletheentirecontractwithapayerornetworkistheinstrumentthatdefinesthetermsofyouragreement,thereimbursementratesarethefirststepinthenegotiationprocess.Findingallofyourcurrentratesandutilization,understatingthenoticerequirementstorenegotiate,creatingatimeline,gettinganinitialresponse,analyzingtheeffects,askingquestionsaboutwhatwasnotincludedintheofferdescription,knowingwhentoaskforcarve-outsandotherimprovementmethods…youwillcoveralloftheminthissession.Practicalorganizationalandanalyticaltoolsandmethods,withrealisticexamples,willbringthenegotiationprocesstolife.
Followingthissessionyouwillhaveanopportunitytoapplytheknowledgegainedinthelab,session701.
This session will provide you with the knowledge to:• Developasystematicnegotiatingapproachforimproved
payerandnetworkreimbursements
• Determinetheeffectofapayerofferoryourcounterofferonyourbottomline
• Employtacticstoimprovethereimbursementexhibits/attachmentsofyourpayeryourcontract
602. Negotiation Skills for Practice ManagersRandy Cook, MPH, FACMPE, senior medical practice consultant, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Negotiationisaskillrequiredofeverysuccessfulmedicalpracticeprofessional,yetfewhaveanyformaltraining.Beinganeffectivenegotiatorrequiresmorethanjustknowledgeofyourcontracts.Youalsoneedtounderstandandusespecificskillsandsubtletoolsthatwillputyouinthedriver’sseat.Byrecognizingthetypeofnegotiationenvironment,preparingproperlyanddetermininghowtoapplytherighttacticattherightmoment,youwillimproveyournegotiationresults.Duringthissessionyouwilllearnabouttheimportanceofbodylanguageandhowtousethisknowledgetoimproveyourpractice’sfinancials.
Followingthissessionyouwillhaveanopportunitytoapplytheknowledgegainedinthelab,session702.
This session will provide you with the knowledge to:• Describethedifferentnegotiatingenvironments
• Summarizenegotiationtactics
• Recognizethevarioussignalsyouandotherssendwithbodylanguage
603. Ancillary Revenue: Building New Revenue Opportunities for Your Medical PracticeReed Tinsley, CPA, CVA, CFP, CHBC, consultant, Cypress, Texas
Animportantoptionforenhancingrevenueandincreasingprofitistheimplementationofnewservicelinesoraddingancillaryservices.Thissessionwilldemonstratehowtheadditionofnewrevenueopportunitieshascontributedtothefinancialturnaroundofmanymedicalgroups.Youwillexplorethetoolsyoucanusetoassesspossibilitiesforyourownpracticeanddiscoverhowtogainphysiciansupport.Serviceoptionswillbeidentifiedforprimarycare,single-specialty,multispecialtyandacademicgroups,includingambulatorysurgerycenters,freestandingcancer-treatmentcentersandcomputertomographicandcosmeticcenters.
This session will provide you with the knowledge to:• Identifypotentialancillaryserviceoptionsforyourpractice
• Selecttoolstoforecastthedemandforservicesandpreparepro formafinancialprojections
• Determinehowtobuildphysiciansupportforyourprojects
Conference schedule Tuesday, March 29
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.16
604. The Tools of Process Improvement: A PrimerFrank Cohen, MPA, MBB, principal and senior analyst, Frank Cohen Group LLC, Clearwater, Fla.
Theframeworkandstandardsofthehealthcareindustryareundergoingsignificantchange.Medicalpracticeswillbeaskedtoproducevalue,outcomeorqualityratherthanunits.Toaccommodatethistransformation,medicalpracticesmustgaincontroloverclinicalquality.Thissessionwillprovideabasicprimeronthetoolsofqualityimprovementandwillprecedealabexperience(session703)whereyoucanpracticeusingthetools.
This session will provide you with the knowledge to:• Articulatethetermsofprocessimprovement
• Applyprocessimprovementinaphysicianpractice
• Identifywhatspecificassistanceyouneedinusingprocessimprovementtoguidetheredesignofapractice
11:00-11:15 am
Stretch break
11:15 am-12:30 pm
Concurrent sessions – 700 series
701. Contract Language and Payer Compliance: Tough Problems and Tactical Solutions (Lab)
Penny Noyes, president, Health Business Navigators, Bowling Green, Ky.
Thislabfocusesonthetoolsandapplicationsassociatedwiththepresenter’sprevioustwosessions.Attendanceattheearliersessionishighlyrecommendedbutnotrequired.Youwillwalkthroughasampleagreement,identifyingwheresomeoftheobviousandnot-so-obviousprovisionscanbefoundandchanged.Youalsowillseesamplenoticesthatyoumightreceivefrompayers–steeringyoutothecontractsectionthatispertinentandwhatactionyoucantaketoevaluateandmitigatethepossiblenegativeeffectsofnotices.Inaddition,youwilllearnhowtouseyourwell-negotiatedagreementasameasureofpayerperformanceandcompliance.Thissessionwillprovideyouwithasamplecontractandnoticeandshowyouhowtodothehands-onsleuthingtofindandresolvetheissuesthateachpresents.
Thislabfocusesonthetoolsandapplicationsassociatedwiththepresenter’sprevioussession.
This session will provide you with the knowledge to:• Evaluatetheimportantelementsofapayeragreement,
removingfearofwhatlurksinsuchalengthy,legaldocument
• Identifywaystoensurelackofactiondoesnothaveanegativeeffectonthepractice
• Useyouragreementtermswhendealingwithadministrationofclaims,payernoticesandothercontract-relatedmatters
702. Negotiating Skills for Practice Managers (Lab)
Randy Cook, MPH, FACMPE, senior medical practice consultant, State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Negotiationisaskillrequiredofeverysuccessfulmedicalpracticeprofessional,yetfewhaveanyformaltraining.Beinganeffectivenegotiatorrequiresmorethanjustknowledgeofyourcontracts.Youalsoneedtounderstandandusespecificskillsandsubtletoolsthatwillputyouinthedriver’sseat.Byrecognizingthetypeofnegotiationenvironment,preparingproperlyanddetermininghowtoapplytherighttacticattherightmoment,youwillimproveyournegotiationresults.Duringthislabexperienceyouwillfindoutabouttheimportanceofbodylanguageandhowtousethisknowledgetoimprovethefinancialsofyourpractice.
Thislabfocusesonthetoolsandapplicationsassociatedwiththepresenter’sprevioussession.
This session will provide you with the knowledge to:• Identifyyournegotiatingenvironment
• Determinewhenandhowtoapplynegotiationtactics
• Interpretandemploybodylanguageeffectively
703. Tools of Process Improvement (Lab)
Frank Cohen, MPA, MBB, principal and senior analyst, Frank Cohen Group LLC, Clearwater, Fla.
Processimprovementcanbeoneofthemostdifficultchallengesapracticeadministratormustmanage.Inthisfollow-uplabexperiencetothe“ToolsofProcessImprovement”session,youwillgethands-onpracticewiththenutsandboltsofprocessimprovement.Usingmetricsandtools,youwilltakethenextsteptowardimplementingprocessimprovementinyourpractice.
This session will provide you with the knowledge to:• Interpretthekeymetricsofprocessimprovement
• Practicetheapplicationofvariousprocess-improvementtechniques
• Recallpracticaltipsoncommunicationandimplementationofprocess-improvementinitiatives
Conference schedule Tuesday, March 29
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 17
You come in search of solutions.
You’ll leave with knowledge about an array of products and services to meet your needs.
The MGMA 2011 Financial Management and Payer Contracting Conference Exhibit Hall is your source for information about the products and services to help your group practice succeed. Dedicate time during the conference to visit the Exhibit Hall, find answers to your challenges, and build important relationships. What you learn from the product and service experts will enable you to make informed decisions about your practice’s current and future needs.
Exhibit Hall hours
Sunday,March275:00-7:45 pm
Monday,March289:00 am-12:30 pm and 1:35-3:45 pm
Tuesday,March29closed
Industry InsightsJoinleadingsolutionprovidersandMGMAsubject-matter
expertsforfocused,insightful20-minuteeducationaland
Q&Asessions.Eachtopicisdesignedtohelpyouunderstand
opportunitiesforenhancedrevenueorcostsavingsinyour
practice.Thecompletescheduleofpresentationswillbe
availableintheMGMA2011FinancialManagementand
PayerContractingConferenceon-sitematerials.
Exhibitors
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.18
Air transportationMGMArecommendsflyingintotheBaltimore/WashingtonInternationalThurgoodMarshallAirport(BWI)locatedabout25minutesfromthehotel.Taxiratesstartat$30fromtheairporttothehotel.
Conference cancellation policyAllconferenceregistrationcancellationsmustbereceivedinwritingtotheMGMAServiceCenter,104InvernessTerraceEast,Englewood,CO80112-5306,orfaxedto303.643.4439nolaterthanThursday,March23,2011,andaresubjecttoa$150processingfee.NOREFUNDSORCREDITSwillbeissuedafterThursday,March23,2011.Cancellationsbytelephonewillnotbeaccepted.Allhotelcancellationsmustbemadedirectlywiththehotel.Yourhotelreservationconfirmationwillprovidedetailsonmakingchangesorcancelingyourlodgingreservation.
If,foranyreason,MGMAmustcanceloneofitsprogramsorturnyouawayduetolimitedattendanceattheconference,yourregistrationfeewillberefundedinfull.However,youareresponsibleforyourownairlineandhotelreservations.MGMAcannotbeheldaccountableforanycancellationchargescausedbyprogramcancellationorattendancelimitations.
CalltheMGMAServiceCentertoll-free877.ASK.MGMA(275.6462)ifyouaregoingtosendasubstituteregistrant.IfthesubstitutehasadifferentMGMAstatus,wewilladjustthefeeaccordingly.
ACMPE workshops cancellation policyAregistrationcancellationmustbepostmarkednolaterthan10businessdayspriortoeachprogramandissubjecttoa$25processingfee.Nopartialorfullrefundorcreditwillbemadeafterthisdateorforfailuretoattend.Cancellationbytelephoneisnotvalid.Allcancellationsmustbereceivedinwriting.
IfforanyreasonitisnecessaryforACMPEtocanceloneofitsprogramsorturnyouawayduetolimitedattendance,wewillrefundtheregistrationfeeinfull.Youareresponsibleforyourownairlinereservations,andwecannotbeheldaccountableforanycancellationchargesforairlineticketscausedbysuchprogramcancellationsorattendancelimitations.
AttireBusinesscasualattireisappropriateforallconferencefunctions,includingthereceptions.Meeting-roomtemperaturesvary.Werecommendwearinglayersandbringingalightsweaterorjacketforyourcomfort.
FacultyMGMAreservestherighttochangefacultyormodifyprogramcontent.
Note to those with special needsWewishtotakestepstoensurethatnoindividualwithadisabilityisexcluded,deniedservices,segregatedorotherwisetreateddifferentlythanotherindividualsbecauseoftheabsenceofauxiliaryaidsorservices.IfyouneedanyauxiliaryaidsorservicesidentifiedintheAmericanswithDisabilitiesAct,calltheMGMAMeetingsandConferencesDepartmenttoll-freeat877.275.6462,ext.1875,priortoyourarrival.
Continuing-education and ACMPE credit hoursTheAmericanCollegeofMedicalPracticeExecutives(ACMPE)isMGMA’sstandard-settingandcertificationbodyandpromotes
theprofessionalgrowthofleaders.BydevelopingtheBodyofKnowledgeforMedicalPracticeManagement,ACMPEprovidesacentralframeworkforMGMAresources.Thisprogramisapprovedtoreceiveamaximumof13.75credithoursasassignedbytheACMPE.
CMEcreditTheMedicalGroupManagementAssociation(MGMA)isaccreditedbytheAccreditationCouncilforContinuingMedicalEducationtosponsorcontinuingmedicaleducation(CME)forphysicians.MGMAtakesresponsibilityforthecontent,qualityandscientificintegrityofthisCMEactivity.MGMAdesignatesthisCMEactivityforamaximumof14credithoursinCategory1ofthePhysician’sRecognitionAwardoftheAmericanMedicalAssociation.
CPEcreditMGMAdesignatesthiscontinuingprofessionaleducation(CPE)activityuptothemaximumnumber
of16.5contacthoursofcreditintheSpecializedKnowledgeandApplicationsFieldofStudy.MGMAisregisteredwiththeNationalAssociationofStateBoardsofAccountability(NASBA)asasponsorofcontinuingprofessionaleducationontheNationalRegistryofCPESponsors.StateboardsofaccountancyhavefinalauthorityontheacceptanceofindividualcoursesforCPEcredit.ComplaintsregardingregisteredsponsorsmaybeaddressedtotheNationalRegistryofCPESponsors,150FourthAve.N.,Ste.700,Nashville,TN37219-2417.Website:nasba.org.Formoreinformationregardingadministrativepolicies,suchascomplaintandrefund,pleasecontactourofficesat877.275.6462,ext.1875.
Hotel and conference siteBaltimoreMarriottWaterfront700AliceannaStreetBaltimore,MD21202Phone:410.385.3000Reservations:800.266.9432http://www.marriott.com/hotels/travel/bwiwf-baltimore-marriott-waterfront
Roomrate:Standardguestroomsare$229pernightforsingleordoubleoccupancy,plus13.5percenttocoverstateandlocaltaxes,aswellasoccupancytax(subjecttochange).
Reserve your hotel room early!MGMAhasreservedalimitedblockofroomsuntilFriday,February4,2011.Afterthisdate,reservationsatthegroupratewillbeacceptedonaspace-availablebasisonly.Pleasenote,iftheroomblockfillspriortothecutoffdate,MGMAmightnotbeabletoprocuremoreroomsatthegrouprate.
Forsleepingroomreservations,call800.266.9432.IdentifyyourselfasanattendeeoftheMGMA2011FinancialManagementandPayerContractingConferencetoreceivethediscountedgrouprate.Aone-nightdeposit,includingtax,mustaccompanyallreservationrequestsbycash,checkorcreditcard.Reservationscanalsobemadeonlineathttps://resweb.passkey.com/go/mgma2011;enteryourarrivaldate,numberofnights,occupancyandtheroomtyperequestedtogetratesandcheckavailability.
General information
Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 19
Registration
Method of payment (payment must accompany registration):
) Mail Check enclosed Charge my credit card: VISA MasterCard American Express
Mail the program registration form(s) Card number Exp. date
with your check made payable to MGMA, Cardholder’s name
to the following lockbox address: Cardholder’s signature Date
Medical Group Management Association
P.O. Box 17603, Denver, CO 80217-0603
% Toll-free 877.ASK.MGMA (275.6462)
Fax: 303.784.6110
Registration must be received on or before Friday, Feb. 25, 2011, to receive the early-registration discount. All registrations received after Friday, Feb. 25, 2011, will be processed at the standard fee category. Member rates are a privilege of MGMA membership. You must be a member at the time of registration.We are not responsible for faxes not received. Cancellation of preregistration must be postmarked no later than Thursday, March 23, 2011, and is subject to a $150 processing fee. No partial or full refund or credit will be made after this date or for failure to attend. See “Conference cancellation policy” in this brochure for the full policies regarding cancellations and substitutions.
MGMA2011FinancialManagementandPayerContractingConferenceMeetingcode:FMPC11Datesofconference:March27-29,2011
TeamsmustregisterbycallingMGMAtoll-free877.275.6462,ext.1888Pleasemakecopiesofthisformifmorethanonepersonregisters.
(Checkhereifthisisanewaddress)MGMA member #
Full name
Title Preferred name for badge
Organization
Address
City State ZIP Code
Phone Fax E-mail
Year started in medical group management: Is this your first time attending? Yes No
I will be attending the Refreshing Ideas Networking Event. Yes N0
A special note to the disabled: Please call MGMA’s Meetings and Conferences Department toll-free 877.275.6462, ext. 1875, prior to your arrival if you have a special need and require accommodation to participate in this activity.
RegisteR eaRly … seating is limited!
Registration FeesPostmarked on or before
Feb. 25, 2011 Postmarked after
Feb. 25, 2011
National MGMA member $579 $679
Affiliate $729 $829
Nonmember $779 $879
ACMPE activities
Pathway to Certification and Fellowship workshops (ACMFMJ11) $225
Pathway to Certification workshop (ACMFMB11) $150
Pathway to Fellowship workshop (ACMFMF11) $95
Members:Bringyourteamandtakeadvantageofthesespecialoffers!• Physicians attending with a member pay the member price• When two or more colleagues from the same practice register, the second and subsquent team member(s) receives $100 off his/her registration fee.
Team must register via phone. Call MGMA toll-free 877.275.6462, ext. 1888. Team members are encouraged to register at the same time.
TOTAL DUE FOR REGISTRATION $
Ifyou’dprefernottoreceiveupdatesandpromotionalmaterialfromourexhibitorsandsponsors,[email protected]“FM-PC2011nothird-partypromotions”inthesubjectline.
104 Inverness Terrace EastEnglewood, CO 80112
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PAIDDENVER, CO
PERMIT NO 2250
Finding opportunity in uncertain timesMGMA 2011 Financial Management and Payer Contracting ConferenceMarch27-29,2011BaltimoreMarriottWaterfront
Joinyourcolleaguesattheonlyface-to-faceMGMAeducationprogramfocusedonin-depthfinancialmanagementfor2011.