FMM PLANNER TRAINING CALENDAR … PLANNER TRAINING CALENDAR 2017...HSE in Total Productive...

FMM INSTITUTE

Planner & Trainingcalendar 2017

National Day 31 AugustHari Raya Ourban* 1 - 2 September Malaysia Day 16 SeptemberAwal Muharam (Maal Hijrah) 21 SeptemberDeepavali 18 OctoberMaulidur Rasul 1 DecemberChristmas Day 25 December* Subject to change.

Calendar 2017FRI

6

13

20

27

THU

5

12

19

26

SATWED

4

11

18

25

SUN

2

9

16

23

30

MON

3

10

17

24

31

TUE FRI

3

10

17

24

THU

2

9

16

23

SAT

4

11

18

25

WED

1

8

15

22

5

12

19

26

SUN

6

13

20

27

MON

7

14

21

28

TUE FRITHU SATWEDSUN MON TUE

FRI

7

14

21

28

THU

6

13

20

27

SAT

1

8

15

22

29

WED

5

12

19

26

2

9

16

23

30

SUN

3

10

17

24

MON

4

11

18

25

TUE FRI

5

12

19

26

THU

4

11

18

25

SAT

6

13

20

27

WED

7

14

21

28

SUN MON

2

9

16

23

30

TUE FRI

2

9

16

23

30

THU

1

8

15

22

29

SATWED

7

14

21

28

SUN MON

6

13

20

27

TUE

FRITHU

6

13

20

27

SATWED

5

12

19

26

2

9

16

23

30

SUN

3

10

17

24

31

MON

4

11

18

25

TUE FRI

4

11

18

25

THU SAT

5

12

19

26

WED

2

9

16

23

30

6

13

20

27

SUN

7

14

21

28

MON

1

8

15

22

29

TUE FRITHU SATWED

6

13

20

27

3

10

17

24

SUN

4

11

18

25

MON

5

12

19

26

TUE

FRI

6

13

20

27

THU

5

12

19

26

SAT

7

14

21

28

WED

1

8

15

22

29

SUN

2

9

16

23

30

MON

3

10

17

24

31

TUE FRI

3

10

17

24

THU

2

9

16

23

30

SAT

4

11

18

25

WED

1

8

15

22

29

5

12

19

26

SUN

6

13

20

27

MON

7

14

21

28

TUE FRITHU

7

14

21

28

SAT

2

9

16

23

30

WED

6

13

20

27

3

10

17

24

31

SUN MON

5

12

19

26

TUE

January February March

April

July

October November December

August September

May June

3

10

17

24

31

2

9

16

23

30

4

11

18

25

1

8

15

22

29

5

12

19

26

6

13

20

27

7

14

21

28

1

8

15

22

29

7

14

21

28

1

8

15

22

29

3

10

17

24

31

3

10

17

24

4

11

18

25

5

12

19

26

7

14

21

28

1

8

15

22

29

3

10

17

24

31

7

14

21

28

2

9

16

23

30

1

8

15

22

29

4

11

18

25

1

8

15

22

29

4

11

18

25

Public Holidays 2017

New Year Day 1 JanuaryChinese New Year 28 - 29 JanuaryLabour Day 1 MayWesak Day 10 MayYang di-Pertuan Agong’s Birthday 3 JuneHari Raya Aidil�tri* 25 - 26 JuneGeorgetown World Heritage City Day 7 JulyPenang Governor’s Birthday 8 July

1

Penang Branch (475427-W)

FMM INSTITUTEPro�le

FMM’s Vision

To make Malaysian industries Competitive Globally

FMM Institute was incorporated as a separate company of the Federation of Malaysian Manufacturers (FMM established in 1968) on 12 January 1999. This e�ort was speci�cally made to expand and focus on its training functions in line with the objectives of FMM to develop the potentials and enhance the skills of employees at every level in the industry. This would then create a pool of manpower trained in all aspects of management capabilities and industrial skills to face the challenges as the country moves into the status of an industrialized nation.

FMM Institute o�ers a wide range of functional training programmes to cater to the diverse needs of the manufacturing and service sectors. Continuing professional education provides the opportunity for the working personnel to gain the necessary quali�cations to upgrade themselves both professionally as well as for self-development. This opportunity is made possible through the FMM Institute, Penang Branch's Executive Certi�cate, Public, Workshop, Conference, In-House and Technical programmes in many selected areas of industrial and management skills.

FMM Institute's programmes can also be specially customized to meet the training needs of speci�c industries and be conducted on an in-house basis. Programme outlines and objectives are discussed with the companies and facilitators will be selected to develop the programme accordingly. All in-house programmes are packaged to be cost e�ective for companies with no compromise on the quality of the programmes and the desired results.

FMM Institute is a registered training provider with Pembangunan Sumber Manusia Berhad (PSMB). All our programmes comply with the requirements of the Human Resource Development Board to be eligible for training grants under HRDF.

FMM Institute’s Vision

To be the leading organization in providing a comprehensive range of training programmes and advanced learning opportunities with educational excellence in industry practices and technology in tandem with the nation’s surge towards developed nation status.

> More than 44 years of industrial and manufacturing experience under FMM

> Experienced trainers are delicately selected

> Programmes are industrial-based

> Sensitive to the current needs and future development

What makes FMM Institute a preferable training centre for the industry and service sector?

2

3

Janu

ary

2017

New Year Day

3

10

17

24

31

2

9

16

23

30

1

8

15

22

29

Notes:

SUN MON TUE

Chinese New Year

4

WED THU FRI SAT

6

13

20

27

5

12

19

26

7

14

21

28

January 2017 Planner

4

11

18

25

Chinese New Year

5

Febr

uary

201

7

7

14

21

28

6

13

20

27

5

12

19

26

Notes:

SUN MON TUE

6

WED THU FRI SAT

3

10

17

24

2

9

16

23

4

11

18

25

February 2017 Planner

1

8

15

22

7

Mar

ch 2

017

7

14

21

28

6

13

20

27

5

12

19

26

Notes:

SUN MON TUE

8

WED THU FRI SAT

3

10

17

24

31

2

9

16

23

30

4

11

18

25

March 2017 Planner

1

8

15

22

29

9

Apr

il 20

17

4

11

18

25

3

10

17

24

2

9

16

23

30

Notes:

SUN MON TUE

10

WED THU FRI SAT

7

14

21

28

6

13

20

27

1

8

15

22

29

April 2017 Planner

5

12

19

26

11

May

201

7 2

9

16

23

30

1

8

15

22

29

7

14

21

28

Labour Day

Notes:

SUN MON TUE

12

WED THU FRI SAT

5

12

19

26

4

11

18

25

6

13

20

27

May 2017 Planner

3

10

17

24

31

Wesak Day

13

June

201

7

6

13

20

27

5

12

19

26

4

11

18

25

Notes:

SUN MON TUE

Hari Raya Aidil�tri Hari Raya Aidil�tri

14

WED THU FRI SAT

2

9

16

23

30

1

8

15

22

29

3

10

17

24

June 2017 Planner

7

14

21

28

Yang di-Pertuan Agong’s Birthday

15

July

201

7

4

11

18

25

3

10

17

24

31

2

9

16

23

30

Notes:

SUN MON TUE

16

WED THU FRI SAT

7

14

21

28

6

13

20

27

1

8

15

22

29

July 2017 Planner

5

12

19

26

Penang Governor’s BirthdayGeorgetown World Heritage City Day

17

Augu

st 2

017 1

8

15

22

29

7

14

21

28

6

13

20

27

Notes:

SUN MON TUE

18

WED THU FRI SAT

4

11

18

25

3

10

17

24

31

5

12

19

26

August 2017 Planner

2

9

16

23

30

National Day

19

Sept

embe

r 201

7

5

12

19

26

4

11

18

25

3

10

17

24

Notes:

SUN MON TUE

20

WED THU FRI SAT

1

8

15

22

29

7

14

21

28

2

9

16

23

30

September 2017 Planner

6

13

20

27

Malaysia Day

Hari Raya Qurban Hari Raya Qurban

Awal Muharam (Maal Hijrah)

21

Oct

ober

201

7 3

10

17

24

31

2

9

16

23

30

1

8

15

22

29

Notes:

SUN MON TUE

22

WED THU FRI SAT

6

13

20

27

5

12

19

26

7

14

21

28

October 2017 Planner

4

11

18

25

Deepavali

23

Nov

embe

r 201

7

7

14

21

28

6

13

20

27

5

12

19

26

Notes:

SUN MON TUE

24

WED THU FRI SAT

3

10

17

24

2

9

16

23

30

4

11

18

25

November 2017 Planner

1

8

15

22

29

25

Dec

embe

r 201

7

5

12

19

26

4

11

18

25

3

10

17

24

31

Christmas Day

Notes:

SUN MON TUE

26

WED THU FRI SAT

1

8

15

22

29

7

14

21

28

2

9

16

23

30

December 2017 Planner

6

13

20

27

Maulidur Rasul

FMM INSTITUTE PENANG

Training Calendar 2017

27

DateJanuary

Programme Member Price Non-Member

February

Microsoft Excel 2013 (Fundamental & Intermediate)

Safe Forklist Driving Skills

Finance for Non-Finance Executive

Personal Protective Equipment (PPE) Training

E�ective Meetings & Minutes Taking

Understanding ISO 9001:2015 Quality Management System

Requirements

Communication Skills and Personality Grooming

Understanding INCOTERMS 2010 To Reduce Your Risk

and Save Cost

Internal Combustion Engine for Technicians, Operators and

Engine Drivers

E�ective Technical Report Writing

Introduction to ISO 14001: 2004 Legal & Other Requirements,

Environmental Aspect-Impact and Internal Audit Training

Inventory Performance and Material Management

5&6/01/17

5&6/01/17

10&11/01/17

11/1/17

12/1/17

12&13/1/17

12&13/1/17

17&18/1/17

17&18/1/17

19&20/1/17

23&24/1/17

24&25/1/17

RM800

RM900

RM950

RM650

RM650

RM1000

RM1000

RM850

RM950

RM1050

RM1050

RM1050

RM900

RM1000

RM1050

RM750

RM750

RM1150

RM1150

RM950

RM1050

RM1150

RM1150

RM1200

Industrial Relation 1965: Essential for HR Practitioners

Cost Saving and E�ective Purchasing

Developing an E�ective Emergency Responce Team: Mitigating

Potential Losses

Managing Employees Performance: Realising Their Performance

Potential

HSE in Total Productive Maintenance (TPM)

E�ective Time Management Skills: Making Every Minute Count

Kemahiran Penting Untuk Ketua Operator/Line Leader

How to Declare Goods on Customs Form

The Speaker in You: Powerful Presentation and Public Speaking

Skills

E�ective O�ce Administratiom and Clerical Skills

Understanding INCOTERMS 2010

2&3/2/17

7&8/2/17

7&8/2/17

13&14/2/17

13&14/2/17

14-15/2/17

15-16/2/17

16&17/2/17

21&22/2/17

22-23/2/17

27&28/2/17

RM1300

RM1050

RM1050

RM1050

RM1050

RM950

RM880

RM1050

RM1050

RM850

RM1200

RM1500

RM1150

RM1200

RM1150

RM1200

RM1050

RM980

RM1150

RM1150

RM950

RM1300


28

MarchE�ective Problem Solving & Decision Making Skills (Mandarin)

Scheduled Waste Management

Teknik Pengurusan Rekod Dan Fail Yang E�ektif

Common Occupational Diseases and the SOCSO Claim

Machine Safeguaring Safety Programme

Occupational First Aid Skills and CPR

Workshop: Customs Tax Incentives

E�ective Business Writing Skills

Understanding Work Place Ergonomics, Risk Assesment and

Occupational Injuries

Creativity and Out-Of-The-Box Thinking Skills

Import Export Requirements Including Correct and Quality

Declarations, Its Mandatory Compliance and Its Impact on GST

Industrial Relation Act 1967

1-2/3/17

2/3/17

8/3/17

8&9/3/17

8&9/3/17

13&14/3/17

15&16/3/17

21&22/3/17

21&22/3/17

22-23/3/17

29&30/3/17

29&30/3/17

RM850

RM650

RM880

RM650

RM1050

RM1050

RM1300

RM1050

RM1050

RM880

RM1050

RM1300

RM950

RM750

RM980

RM750

RM1200

RM1200

RM1500

RM1200

RM1150

RM980

RM1150

RM1500

April

Date Programme Member Price Non-Member

Behavioral Based Safety and Accident Prevention

Train the Trainer

Goods and Service Tax (GST)

E�ective Interviewing Skills

Gudang/Stor - Pusat Peningkatan Nilai

Labour Administration Updates: Employment Act and other

Relevant Act for Experienced HR Practitioners

Workshop on the Legal and Practical Aspects of Drafting

Employment Contracts, HR Letters and Documents

Behavioral Interviewing Techniques

E�ective Performance Management: Using KPI as a

Measurement Tool

Kursus Asas Pengawal Keselamatan

Asas Kejuruteraan Elektrik Untuk Industri

Organizing an E�ective Orientation Programme for

New Employee

Safe Forklift Driving Skills

Workshop: Licensed manufacturing Warehouse (LMW) Licensing,

Facilitation & Control

3&4/4/17

3&4/4/17

5/4/17

12-13/4/17

12&13/4/17

12&13/4/17

17&18/4/17

17&18/4/17

18-19/4/17

20&21/4/17

20&21/4/17

25&26/4/17

25&26/4/17

27&28/4/17

RM1050

RM1050

RM600

RM880

RM1050

RM900

RM1050

RM1050

RM650

RM1050

RM1050

RM1050

RM1050

RM1300

RM1150

RM1150

RM700

RM980

RM1200

RM1000

RM1200

RM1150

RM750

RM1150

RM1150

RM1150

RM1150

RM1500


29

Date Programme Member Price Non-MemberMay

Industrial Security Management

How to Develop an E�ective Safety & Health Committee


Asas Kejuruteraan Elektrik Untuk Industri

Kemahiran Penyelenggaraan Untuk Juruteknik

Workshop: Shipping The Right Way-Procedures, Documentation

and INCOTERMS® 2010

Delegasi, Pengurusan Masa, Pengurusan Kon�ik dan Menangani

Pekerja Bermasalah


Engine Drivers


Project Management (Tools and Techniques)

Fire Safety & Emergency Evacuation Preparedness Plan

Basic Electrical Safety Training for Non-Electrician

Inventory Performance and Materials Management

3&4/5/17

3&4/5/17

4/5/17

8&9/5/17

8&9/5/17

11&12/5/17

11&12/5/17

16-17/5/17

17/5/17

17&18/5/17

24&25/5/17

24&25/5/17

29&30/5/17

RM1050

RM1050

RM650

RM1050

RM1050

RM1300

RM1050

RM950

RM1050

RM1050

RM1050

RM1050

RM1050

RM1150

RM1150

RM750

RM1150

RM1150

RM1500

RM1150

RM1050

RM1150

RM1150

RM1150

RM1150

RM1150

JuneKemahiran Penting Untuk Ketua Operator/Line Leader


The E�ective Techniques of Domestic Enquiry

E�ective Time Management Skills: Making Every Minute Count

E�ective O�ce Admnistration & Clerical Skills

Combating Sexual Harassment in Employment

Behavioral Based Safety & Accident Prevention

Letters of Credit

Law on Dismissal of Employees and How to Handle Dismissal

Without Pain


Supplier Quality Management - Quality Action Plan

Understanding Electrical Power Supply in Manufacturing

Industries

Domestic Enquiry Procedures


5-6/6/17

5&6/6/17

5&6/6/17

7-8/6-17

14-15/6/17

15&16/6/17

15&16/6/17

20&21/6/17

20&21/6/17

22&23/6/17

22&23/6/17

29&30/6/17

29&30/6/17

29&30/6/17

RM880

RM1050

RM1300

RM950

RM850

RM900

RM1050

RM900

RM900

RM900

RM1050

RM1050

RM1300

RM650

RM980

RM1150

RM1500

RM1050

RM950

RM1000

RM1150

RM1000

RM1000

RM1000

RM1150

RM1150

RM1500

RM750


30

Date Programme Member Price Non-MemberJuly

E�ective Problem Solving and Decision Making Skills

Building an E�ective Safety and Health Committee

Microsoft Excel 2010 (Intermediate & Advanced)

The Speaker in You: Powerful Presentation and Public Speaking

Skills

E�ective Problem Solving and Decision Making Skills

Teknik Pengurusan Fail dan Rekod Yang Efektif

HSE Programme and Reporting

Developing Security Standard Operating Procedures

Creativity and Out-Of-Box Thinking Skills

Warehouse and Inventory Management Overview

Import Export Requirements Including Correct & Quality

Declarations, Its Mandatory Compliance and GST Impact on It

Customer Service - Key to Customer Retention

3&4/7/17

3&4/7/17

10&11/7/17

10&11/7/17

12-13/7/17

18/7/17

18&19/7/17

18&19/7/17

25-26/7/17

26&27/7/17

26&27/7/17

26&27/7/17

RM1050

RM1050

RM800

RM1050

RM850

RM880

RM1050

RM1050

RM880

RM1050

RM1300

RM1050

RM1150

RM1150

RM900

RM1150

RM950

RM980

RM1150

RM1150

RM980

RM1150

RM1500

RM1150

AugustGoods and Srervice Tax (GST)

HSE in Total Productivity Management

Kemahiran Penting Untuk Penyelia Keselamatan

Licensed Manufacturing Warehouse (LMW) Licensing,

Facilitation and Control

Fire Safety and Protection System in Manufacturing


Undertaking an E�ective and Fair Performance Appraisal Based

on a Pay for Performance System

Machine Safeguarding

Warehouse and Inventory Management

Supply Chain Management: Concept and Strategies

Legal Registrar for OSHA 94 and FMA 67

2/8/17

2&3/8/17

2&3/8/17

7&8/8/17

7&8/8/17

15-16/8/17

17&18/8/17

17&18/8/17

23&24/8/17

23&24/8/17

29&30/8/17

RM600

RM1050

RM1050

RM1300

RM1050

RM880

RM1050

RM1050

RM1050

RM1050

RM1050

RM700

RM1150

RM1150

RM1500

RM1150

RM980

RM1150

RM1150

RM1150

RM1150

RM1150


31

Date Programme Member Price Non-MemberSeptember



Engine Drivers

Manufacturing Safety

Practical Guide to Electrical Wiring, Inspection, Trouble Shooting

and Repairing


Basis of Employment Act 1955 and Managing Discipline for

Managers/Executive and O�cers

E�ective Performance Management: Using KPI as a

Measurement Tool

Physical Security Risk Assessment

ISO14001:2015 Management System: Understanding,

Implementation and Migration

Scheduled Waste and Management

5S Implementation

HSE Leadership in Creating HSE Culture


5/9/17

6-7/9/17

4&5/9/17

4&5/9/17

11&12/9/17

11&12/9/17

12-13/9/17

14&15/9/17

14&15/9/17

19&20/9/17

19&20/9/17

26&27/9/17

26&27/9/17

RM650

RM950

RM1050

RM1050

RM1050

RM900

RM650

RM1150

RM1050

RM650

RM1050

RM1050

RM1050

RM750

RM1050

RM1150

RM1150

RM1150

RM1000

RM750

RM1300

RM1150

RM750

RM1150

RM1150

RM1150

OctoberE�ective O�ce Administration and Clerical Skills

Complain Management and Customer Satisfaction

E�ective Problem Solving & Decision Making Skills (Mandarin)

Hearing Conservation Program

The Law on Domestic Enquiry-The Essential Skills

Employment Act for New and Non-HR Practitioners

Warehouse-A Value Added Centre

Practical Techniques of Machine Safeguarding for Risk Reduction

Kursus Asas Pengawal Keselamatan

7 Alat OC dan Penyelenggaraan QC

Understanding and Implementation of E�ective OHSAS18001

Management System Training - From The Auditor Perspective

Failure Mode and E�ects Analysis (FMEA)

3-4/10/17

4&5/10/17

4-5/10/17

4&5/10/17

5&6/10/17

10&11/10/17

5&6/10/17

10&11/10/17

16&17/10/17

23&24/10/17

23&24/10/17

25&26/10/17

RM850

RM1050

RM850

RM650

RM1300

RM900

RM1050

RM1050

RM1200

RM1050

RM1050

RM1050

RM950

RM1150

RM950

RM750

RM1500

RM1000

RM1150

RM1150

RM1300

RM1150

RM1150

RM1150


32

Date Programme Member Price Non-MemberNovember

E�ective Time Management Skills - Making Every Minute Count

Kemahiran Penyeliaan Lanjutan

Understanding and Implementing ISO 9001:2015

Workshop: INCOTERMS® 2010

Understanding Workplace Ergonomics, Risk Assessment and

Occupational Injuries

Electrical Safety and Lock Out Tag Out

Teknik Pengurusan Rekod dan Fail Yang Efektif

Creativity and Out-Of-The-Box Thinking Skills

Workshop: Licensed Manufacturing and Warehouse (LMW)

Licensing, Facilitation and Control

Conducting Performance Appraisals that is Acceptable to

Industrial Court

Domestic Inquiry Procedures

Practical Guide to Electrical Wiring, Inspection, Troubleshooting

and Repairing

1-2/11/17

2&3/11/17

2&3/11/17

8&9/11/17

13&14/11/17

13&14/11/17

14/11/17

15-16/11/17

8&9/11/17

21&22/11/17

23&24/11/17

28&29/11/17

RM950

RM1000

RM1000

RM1300

RM1050

RM1050

RM880

RM880

RM1300

RM1050

RM1300

RM1050

RM1050

RM1150

RM1150

RM1500

RM1150

RM1150

RM980

RM980

RM1500

RM1150

RM1500

RM1150

DecemberGoods and Service Tax (GST)

Vendor Management

E�ective Training Needs Analysis


Engine Drivers

Understanding Import Export Procedures

E�ective Performance Management: Using KPI As A

Measurement Tool



Basic Electrical Safety Training for Non-Electrician

Workshop: Industry Security Management

6/12/17

6&7/12/17

6&7/12/17

12-13/12/17

12&13/12/17

12&13/12/17

12&13/12/17

14-15/12/17

20&21/12/17

20&21/12/17

RM600

RM1050

RM1050

RM950

RM1300

RM850

RM1050

RM880

RM1050

RM1300

RM700

RM1150

RM1150

RM1050

RM1500

RM950

RM1150

RM980

RM1150

RM1500


In-House Programme

33

In-House Training

FMM Institute, Penang Branch o�ers soft skill programmes as customized in-house training at reasonable course fees. In-house training helps in developing leadership skills, motivation, loyalty, better attitude and other aspects that successful workers and managers usually display. It also demonstrates commitment to keeping employees on the cutting edge of knowledge and practice.

Why train with us?

Years of ExperienceWith 15 years of experience, FMM Institute, Penang Branch is well positioned to provide customized training programmes for the manufacturing and service sectors. We are dedicated in providing top quality training and learning services to take your organization to the next level of performance. We are committed to seeing each and every training initiative achieve its desired results through the implementation of personnel and industry level customization.

RelevanceWe provide you with organization-speci�c case studies which are relevant to your sta� and the needs of your organization.

ConvenienceYou decide when and where the training session is to be held and because we come to you, time spent out of the o�ce is reduced. Training times are crafted around your schedule.

Cost-e�ectiveRunning an in-house training session can be a more economical way of training your sta�. Customized Solutions – all of our training programmes, course contents, case studies and training activities can be speci�cally customized to your unique organizational and workforce training needs.

Experienced and Highly Quali�ed TrainersOur teams of professional trainers who specialize in their respective �elds are highly quali�ed with years of experience in manufacturing industries and service sectors.

In-house training will save

you money!

34

In House Programme

Expertise Range of Programmes

Train and coach people to gain competitive advantage! Take the next step to �nd out more!

We o�er a huge range of programmes such as:• Senior Management• Management and Performance Development• Sales and Marketing• Financial Management• Human Resource and Industrial Relations• Export Management• Operations and Logistics• Quality Systems and Productivity Improvement• Engineering and Maintenance• Technical• Information and Communication Technology• Industrial Safety and Environmental Management• Supervisory and Motivational Skills• Communication and Clerical Development

List of In-House ProgrammesManagement Skills

• 8D Problem Solving Skills• The Winning Attitude For Employees• E�ective Communication and Counselling Techniques• E�ective Communication and Relationship Skills• E�ective Decision Making and Problem Solving• Arts of E�ective Communication (Mandarin/English)• Building Professional Business Etiquette Protocol• Creativity and Thinking Out Of The Box• E�ective Performance Management Using KPI• E�ective Record Keeping and Filing• Excellent Customer Service• Managing Discipline and Handling Di�cult Sta�• Managing People• Counselling Skills• Dealing E�ectively with Problematic Employees• E�ective Absenteeism Management• E�ective Coaching and Counselling• E�ective Coaching Skills• E�ective Interviewing Skills• E�ective Mentoring Skills• E�ective Presentation Skills• Conducting E�ective Performance Appraisal• Building and Implementing Balanced Scorecard• Basic Managerial Skills

• Behavioral Interviewing• Delegasi, Pengurusan Masa, Pengurusan Kon�ik, dan Menangani Pekerja Bermasalah• Managing Generation X: Stepping Up to The Leadership Plate• Managing Generation Y• How to Handle Sta� for Non-Conformance• Happy and Successful at Work• Hoshin Kanri• Membina Produktiviti Pekerja Stor• E�ective O�ce Administration and Management Skills• Strategic Talent Management• Interview and Selection Skills• How to Attract and Retain Good Employees• Talent Management• Succession Planning• Positive Workplace Attitude• Train the Trainer• Time Management Skills• Building and Strengthening Emotional Intellegence• Excellent Telephone Skills• Orientation Programme for New Employees

35

In House Programme

List of In-House ProgrammesGeneral Management

• Essential Managerial Skills• Change Management• Supervisory and Leadership Programme (20-days)• Supervisory and Leadership Skills (English/BM)• Problem Solving Skills• Project Management• Assertive Communication Skills• Negotiation• Time Management Skills• Theory of Constraints

Sales & Marketing and Customer Management• Excellent Customer Service• Customer Service Management• E�ective Marketing Management• Sales Development Programme• Win-Win Sales & Excellent Customer Service• Professional Grooming, Social and Business Etiquette• Building a Solid Corporate Image• Enhancing Your Business Competitiveness Through E�ective Presentation Skills• Finance for Non-Finance Executive• Complain Management and Customer Satisfaction

Leadership• High EQ Leaders• Leadership Development• Change Management• Strategic Management• Crisis Management• Successful Planning• In�uencing Skills• 7 Leadership Values (For Executives)• 7 Leadership Values (For Non-Executives)• Impactful Leadership Skills

Performance and Productivity Management• 8D Problem Solving• Productivity Improvement Techniques• Critical & Creative Thinking• Balanced Scorecard• Business Process Re-Engineering• Cost Reduction Program• Kaizen• Key Performance Indicator (KPI)• Performance Appraisal

• Key Performance Indicators & Key Result Areas (KPI & KRA)• Training Needs Analysis (TNA)• Positive Attitudes Towards Productivity

Manufacturing• Cycle Time Reduction• Total Productive Maintenance• Procurement and Inventory Management• HACCP/Good Manufacturing Process• Supply Chain Management• Lean Manufacturing• Line Balancing Techniques• Work Measurement System• Production Scheduling and Control• Manufacturing Productivity and Cost Improvement• Value Stream Mapping• Toyota Production System• Programmable Logic Control (PLC)

Quality Management• 5S Implementation• 5S Internal Auditing• Quality Control Circles• Total Quality Management• Total Productive Management• Managing Suppliers for Materials Quality Excellence• Supplier Quality Assessment for Reliable Supply Chain• Poka Yoke (Fool Proo�ng System)• Quality Leadership Excellence• 6 Sigma• QCC and 7 QC Tools• 7 New QC Tools• 14 QC Tools• Cost of Quality• Process Failure Mode and E�ects Analysis (PFMEA)• Value Stream Mapping• Kaizen• ISO9001:2015 Quality Management System• ISO9001:2015 Internal Quality Audit• 5 Core Tools Training• Understanding and Implementing Gemba Kaizen• New OSH Management 2015

36

In House Programme

List of In-House ProgrammesISO Programme

• ISO/TS16949:2002 Training• ISO/TS16949 Internal Quality Auditing• ISO9001:2015 Quality Management System• ISO9001:2015 Internal Quality Auditing• ISO14001:2015 Environment Management System• ISO14001:2015 Internal Environment Audit• ISO14001:2015 Environmental Aspect and Impact Analysis• ISO26000:2010 Corporate Social Responsibility• ISO3100:2009 Risk-Based Management System• ISO22301:2012 Business Continuity Management• ISO27001:2013 Information Security Management System

Production Management • Lean Management• Cycle Time Management Strategies• Lean Leadership • Visual Control and Management• Implementing 5S• Cost Reduction Techniques for Production • Production Capacity Planning• Total Productivity Maintenance (TPM)• Just-In-Time Production System (JIT)• Supply Chain Management• Root Cause Analysis

Human Resource Management • How to Undertake an E�ective Training Needs Analysis for Your Organization• Undertaking an E�ective and Fair Performance Appraisal Based on a Pay for Performance System• Industrial Relation and Employment Act• Discipline and Disciplinary Rules• Discipline Counselling, Managing Employee Discipline & Grievance Management in the Workplace• Domestic Enquiry• Undertaking an E�ective and Fair Performance Appraisal• Performance Appraisal for Employers• Employment Act 1955• Employment Act 1955 and the Malaysian Industrial Relations System to Better Manage Our Employees• Managing Employee Absenteeism

• Managing Employee Discipline & The Employment Act• Managing Employee Discipline Issues in the Workplace and the Domestic Inquiry• Managing Employee Discipline Issues in the Workplace• Managing Foreign Workers in Malaysia• High Performance Recruit• Understanding the Rights of Employers & Employees under the Industrial Relations & Trade Union Act to Better Manage Our Employees• Understanding and Managing Misconduct• HR for Non-HR Managers• Retrenchment• Sexual Harrassment in the Workplace• Business Social Compliance Initiative (BSCI) • Team Development and Goal Setting / KPIs• Performance Improvement Plan (PIP)• Common Occupational Diseases and Socso Claims

IT Programmes• Microsoft Windows XP/Vista/7/8.1 (Beginners)• Microsoft Windows XP/Vista/7/8.1 (Intermediate)• Microsoft Windows XP/Vista/7/8.1 (Advanced)• Microsoft O�ce 2003/2007/2010/2013/2016• O�ce VBA• Visual Studio 2008/2010/2012• Microsoft SQL Server 2008/2012• Mac OSX• iWorks• Final Cut Pro• Adobe InDesign• Open O�ce• Microsoft Word/Excel/Powerpoint 2010/2013/2016

English Programmes• Business Report Writing Skills• Technical Report Writing Skills• English for Supervisors• English Made Easy for Supervisors and Employees• Boosting Your Con�dence in English• Business English• Presentation and Public Speaking Skills

Forklift and Heavy Vehicle Programmes• Crane Operation Safety • Forklift Training• Defensive Driving

Motivational Programmes• Developing Motivated High Performance Workforce/Manager• Building and Sustaining Dynamic Teams• E�ective Teamwork for Managers• Leadership and Mind Mastery Skills• Teambuilding Training• Creative Thinking, Problem Solving and Decision Making• The Winning Attitude for Employees

Other Programmes• Security Guard Training• Geometric Dimensioning & Tolerancing (GD & T)• Gauge Repeatability & Reproducibility (GR & R)• E�ective Corporate Governance• E�ective QA/QC• Measurement System Analysis (MSA)• Mapping and Managing the Business Process• Japanese Language Training• Mandarin Language Training

Programmes in Collaborations with SKF Malaysia (NEW)

• Fundamentals of Bearing Maintenance• Bearing Lubrication Basic Application• Fundamentals of Bearing Failure Analysis

37

In House Programme

List of In-House ProgrammesSupply Chain Management and Procurement

• E�ective Negotiation and Purchasing• Inventory Performance and Materials Management• Purchasing Management• Inventory and Stocks Management• Supply Chain Management• Vendor Management• Warehouse Safety

Customs and GST Programmes• Customs Tari�s Classi�cations• Licensed Manufacturing Warehouse• GST-Implications of Manufacturing Companies• GST-Audit and Investigations• GST-Implications on Import and Export Procedures• GST-For Legal Practitioners• GST-Implications of Employee Bene�ts• GST-Implications of Manufacturing Companies with Updates• Malaysian Import and Export Procedures• Malaysian Customs Procedures• Facilities and Inventives under the Customs Act• Free Trade Areas - Customs Procedures• Imternal Procurement Centres• O�ences and Penalties under the Customs Act• Customs Audit and Investigations• Customs Refund and Drawback Requirements• INCOTERMS 2010

Electrical Programmes• Basic Maintenance of Rotating Equipment• Electrical Safety and Lock-Out Tag-Out• Electrical Work and Writing• Energy E�ciency and Optimization of HVAC System• Heating, Ventilation and Air Conditioning (HVAC) Maintenance• Practical Techniques of Machine Safeguarding for Risk Reduction• Electrical Safety for Non-Electricians• Gap Analysis for the Electronics Industry Citizenship Coalition’s Code of Conduct (V5.0)

• Behavioral Safety and Accident Prevention• Accident Investigation• Accident Investigation and Workplace Investigation• Chemical Safety Handling• Chemical Safety Handling, Chemical Spillage and PPE Usage• Classi�cation, Labelling and Safety Data Sheet of Hazardous Chemicals (CLASS 2013)• Emergency Evacuation Plan• Emergency Response Team• Fire-Fighting and Fire-Drill• OHSAS18001 Management System• Personal Protective Equipment (PPE)• Total Chemical Management• Workplace Safety Inspections• Warehouse Safety• Machine Safeguarding Safety• Lock-Out Tag-Out (LOTO)• Occupational First Aid Skills• Occupational First Aid Skills and CPR

38

In House Programme

List of In-House ProgrammesSafety and Health Programmes

• Management & Leadership Skills for Environmental, Health and Safety Professionals• How to Take Safety to the Next Level• Clean Air Act 2014• Chemical Health Risk Assessment (CHRA)• Chemical and Noise Management System• Ergonomic Risk Assessment• Ergonomics at Work• Accident Investigations and Report Writing Methodology• E�ective Setup of Safety & Health Committee• Crisis Management Training• Permit to Work Training• Electrical/Mechanical Safety Training• Construction Safety and Site Audit Training• OSH for Supervisors• Environmental, Health and Safety for SMI and SME• Hearing Conservation Programme• HIRARC• Understanding Malaysian Occupational Safety & Health Legislations


SME Skills Programme

39

SME Skills Upgrading Grant

PSMB SMEs Skills Upgrading Grant is now availaible for all SME companies. The PSMB is funding 70% of the course fees. The balance of 30% is claimable under the SBL scheme from Pembangunan Sumber Manusia Berhad (PSMB).

Eligible SMEs can NOW engage FMM Institute, Penang Branch to conduct the approved programmes as their 2-day in-house training programmes with a minimum of 10 participants from the same participating company.

Similar programmes are also being organized under the Public (2 days) and Certi�cate categories. Attached for your attention is the list of programmes.

Please note that the availability of the grant is based on a �rst-come-�rst served basis.

Eligibility factors for the SME Skills Upgrading Programmes includes the following:

1. Manufacturing sector (including agricultural-based industries) and manufacturing- related services:

a. Annual sales value is not more than RM25 million OR with less than 150 full-time employees. b. Must possess a Manufacturing License as well as a License from the Local Council.

2. Services sector (including ICT but excluding �nance, banking and insurance): a. Annual sales value is not more than RM5 million OR with less than 50 full-time employees. b. Must possess s Business License OR a letter of license exemption from the Local Council to con�rm business is legal.

3. ONLY applicable to LOCAL full-time employees and contractual employees (minimum of one year contract), and

4. SMEs must be registered under the Companies Act 1965 (Private Limited companies) OR the Registration of Business Act 1956 (Enterprise companies) with a majority of Malaysian shareholders (minimum 60%).

40


Submission of documents to FMM Institute for the Skills Upgrading Grant:

1. Perakuan Status EKS bagi Geran Latihan SMEs – Lampiran 2 (The form must be completed and duly signed strictly by the Managing Director or Chief Executive O�cer)

2. Manufacturing Sector a) Manufacturing License b) Local Government License

OR

3. Services Sector a) Business License b) Letter of License Exemption - Form LG

4. Latest Audited Account5. Latest KWSP Statement (issued by KWSP)6. Form 497. Form 248. Form 99. Latest Bank Statement

All the above required documents must be certi�ed as true copies on every page by the Company Secretary or Accountant or Commissioner for Oath or individuals who are authorised by law to certify the required documents.

No SMEs Skills Upgrading Programme Duration(Day)

Approved Course Fee (inclusive of GST) (RM)

Logistics Management in Manufacturing

Supply Chain Management

Warehouse Management in the 21st Century

Warehouse Safety and Manual Material Handling

E�ective Logistics Management

INCOTERMS and Its Interpretation in International Trade

and Shipping Documentation

Materials Planning and Control

Inventory and Stores Management

Perancangan dan Pengawalan Inventori

Operasi Stor dan Gudang

E�ective Negotiation Skills for Purchasers

E�ective Purchasing Management

1

2

3

4

5

6

7

8

9

10

11

12

2

2

2

2

2

2

2

2

2

2

2

2

RM1,007

RM1,007

RM1,007

RM1,100

RM1,007

RM1,007

RM1,007

RM1,007

RM1,060

RM1,007

RM1,060

RM1,007Continued

35 Approved Programmes

41


No SMEs Skills Upgrading Programme Duration(Day)

Approved Course Fee (inclusive of GST) (RM)

Strategic Procurement, Negotiation Skills and

Cost Reduction Techniques

Production Planning and Control

Sijil Pengurusan Stor dan Gudang

Understanding ISO 9001:2008 Quality Management

System Requirements

ISO 9001:2008 Quality Management System Internal Audit

5S Implementation

7 Alat QC dan Perlaksanaan QCC

Teknik Kawalan Kualiti untuk QC

Teknik-Teknik Peningkatan Produktiviti

Accident Prevention at Workplace

How to Develop an E�ective Safety and Health Committee


Safety and Health at Workplace


Mengendali Bahan Kimia Dengan Selamat

Equipment E�ciency Through Maintenance Management

Penyelenggaraan Asas Untuk Juruteknik

Basic Electricity and Troubleshooting

Basic Programmable Logic Controller (PLC)

Certi�cate in Boilerman

Certi�cate in Energy Management

Certi�cate in Electrical Maintenance

Certi�cate in Electrical Chargeman AO

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

2

2

13

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

4

14

11

17

RM1,007

RM1,007

RM3,445

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,007

RM1,908

RM4,770

RM2,650

RM3,710


Consultancy Services

42

Consultancy Services

The FMM Institute, Penang Branch is proud to introduce our consultancy services to all valued customers, members and non-members alike.

The FMM Institute is one of the leading training institutes approved by the Human Resource Development Council (HRDC) or Pembangunan Sumber Manusia Bhd (PSMB) under Category A, which requires us to have our own training rooms and facilities.

Besides the wide range of training programmes that we have developed to assist you in training your valuable workforce to achieve the status of knowledge workers, these consultancy services will further enhance the productivity of your company in line with the aspiration of our nation in achieving a high income economy.

The FMM Institute, Penang Branch has a group of highly quali�ed consultants who are capable of providing consultancy services in the following areas:

• Human Resources • Talent Development • Lean Manufacturing • 5S Management • Energy Saving • Strategic Management • Quality Standards (leading to certi�cation): • ISO 9001 • ISO 13485 • ISO 14001 • TL 9000 • AS 9100 • TS 16949 • OHSAS 18001

The above consultancy services can be customised to suit your company’s requirements.

Call us now for more information:Cik Nazliza Email: [email protected] Tel: 04-630 2050/52 Fax: 04-630 2054

Mr Hemadaren Email: [email protected] Tel: 04-399 2057 Fax: 04-399 4863

Ms Sharrlini Email: [email protected]: 04-399 2057 Fax: 04-399 4863


Certi�cate Programmes

43

13.1 FMM Certi�cate in Safety & Health O�cer

Course Contents• Occupational Safety and Health Legislation• Occupational Safety and Health Management• Occupational Health • Occupational Safety

Target Group: Safety and Health O�cers, Human Resource O�cers, Engineers and Supervisors in the manufacturing sector.

Course Fees: FMM Members - RM3,700.00/participant Others - RM4,000.00/participantIntake: February & September 2017

13.2 FMM Certi�cate in Energy Management Course Content• Introduction to Energy Management• Energy E�ciency in HVAC Systems• Energy E�ciency in Electrical Systems• Energy E�ciency in Mechanical Systems • Energy Audit• Economic Analysis• Advances and New Technologies in Energy E�ciency Target Group: Factory, facility, maintenance, service managers and engineers, senior managerial production and technical personnel who are involved in managing, maintaining and operating energy-related matters in their organisations.

Course Fee: FMM Members - RM3,900.00/participant Others - RM4,500.00/participantIntake: March & October 2017

44


13.3 FMM Certi�ed Quality Engineer

Course Contents• Module I : CQE Introduction, Management and Leadership• Quality Management Systems 1 (QMS 1)• Quality Management Systems 2 (QMS 2)• Module II : The Quality Systems • Module III : Product and Process Design• Module IV : Product and Process Control• Module V: Continuous Improvement• Module VI: Quantitative Methods and Tools

Target Group: Supervisors, Executives, Engineers and Managers who have a few years working experience in quality related �eld.

Course Fees: FMM Members - RM3,600.00/participant Others - RM4,000.00/participantIntake: March & October 2017

13.4 FMM Certi�ed Quality Manager

Course Contents• Leadership • Strategic Plan Development and Deployment• Management Elements and Methods• Quality Management Tools• Customer-Focused Organizations• Supply Chain Management• Training and Development

Target Group: This programme is meant for Engineers and Managers who have several years of working experience in quality-related �eld.

Course Fees: FMM Members - RM3,600.00/participant Others - RM4,000.00/participantIntake: January & July 2017

45


13.5 FMM Certi�cate in Supply Chain Management

Course Contents• Module 1: Supply Chain Management (SCM) and Traditional Supply Chain• Module 2: Setting Service Standards• Module 3: Objectives anbd Issues with Supply Chain Management• Module 4: Seven Principles of Supply Chain Management• Module 5: Total Cost Analysis (TCA)• Module 6: Enterprise Resource Planning (ERP), Internet and Supply Chain Improvement

Target Group: Managers, Executives, O�cers and Supervisors who deal with a whole spectrum of business and organisation, process, sales, purchasing, manufacturing, warehousing, logistics, etc.

Course Fees: FMM Members - RM1,500.00/participant Others - RM1,800.00/participantIntake: February, May, September & December 2017

13.6 FMM Certi�cate in Boilerman

Course Contents• Acts and Regulations Related to Boilers• Types of Steam Boilers

Boiler Operation (Theory)• Essential Fittings and Mountings• Preparation for Mandatory Inspection• Types of Test Related to Boilers• Boiler Maintenance• Boiler House/Room Requirements• Construction of Boilers• Water Treatment

Target Group: Boiler Supervisors, Operators, Assistant and Apprentice on matters relating to operations, mounting & �ttings, inspections and maintenance of boilers at the workplace.

Course Fees: FMM Members - RM1,400.00/participant Others - RM1, 800.00/participantIntake: February, May, September & November 2017

Boiler Commissioning• Boiler Accessories• Oral Revision

46


13.7 FMM Executive Certi�cate in Industrial Relations Management

Course Contents• Industrial Relations Practices in Malaysia • Malaysian Employment Law • Compensation and Bene�ts • Collective Bargaining and Negotiation

Target Group: This programme is specially designed for Human Resource personnel who want to acquire an in-depth knowledge and applications of Industrial Relations Management in an organization.

Course Fees: FMM Members - RM3,500.00/participant Others - RM3,750.00/participantIntake: June & December 2017

13.8 FMM Executive Certi�cate in Human Resource Management

Course Contents• Human Resource Management (Assignment)• Organizational Behaviour (Assignment)• Training and Development (Assignment)• Occupational Safety and Health Management (Assignment)

Target Group: Human Resource personnel who want to acquire an in-depth knowledge and applications of Human Resource Management in an organization.

Course Fees: FMM Members - RM3,500.00/participant Others - RM3,750.00/participantIntake: January & August 2017

47


13.9 FMM Certi�cate in Supervisory Management

Course ContentsModule 1 Personal Development Module 2 People Management Module 3 Safety and Health Module 4 Good Manufacturing Practice (GMP) Module 5 Quality Management Module 6 Production Management Skills Module 7 Inventory Management Module 8 Continuous Improvement Strategy Module 9 Essential English for Supervisors

Target Group: Supervision work, handling key manufacturing processes and for their professional development in the manufacturing sector.

Course Fees: FMM Members - RM2,800.00/participant Others - RM3,300.00/participantIntake: May & November 2017

13.10 Kursus Persediaan Sijil Penjaga Jentera Elektrik (Electrical Chargeman) – Kategori A4

Course Contents• Safety Steam Plant Operation• Factories and Machinery Act• Boiler Construction• Type of Steam• Boiler E�ciency• Boiler Operation• Boiler Fittings• Water Treatment• Combustion System

Target Group: This programme is targeted at currently employed Electrical Chargeman AO Certi�-cate holders in an organisation where live electrical work is in operation.

Course Fees: FMM Members - RM3,000.00/participant Others - RM3,500.00/participantIntake: February, June & November 2017

• Boiler Damage and Repair• Steam Traps Operation and Maintenance• Steam Turbine• Materials Used in Steam Plant• Welding• Material Treatment• Chemical Cleaning• Review of Past Years’ Questions

48


13.11 Continuous Development Programme (CDP)

Target Group: Factory, facility, maintenance, service managers and engineers, senior managerial production and technical personnel who are involved in managing, maintaining and operating energy-related matters in their organisations.

No Programme Title Duration CDP Points

FMM Certi�cate in Energy Management

Introduction to Energy E�ciency

Energy E�ciency in HVAC System

Energy E�ciency in Electrical System

Energy E�ciency in Mechanical System

Energy Audit

Energy Analysis

Advances and New Technologies in

Energy Management

1.

2.

3.

4.

5.

6.

7.

8.

14 days

1 ½ days

2 days

2 days

2 days

2 days

2 days

1 day

8

6

8

8

8

8

8

4

Course Fees

M – RM 3,900 NM – RM 4,500

M – RM 400 NM – RM 500

M – RM 800 NM – RM 900

M – RM 800 NM – RM 900

M – RM 800 NM – RM 900

M – RM 800 NM – RM 900

M – RM 800 NM – RM 900

M – RM 500 NM – RM 600

M - FMM Members NM - Others


Location

49

Mosque

PublicSwimmingPool

Carrefour

from Kulim

from Sg Petani

ESSO

to Chai Leng Park

KWSP

SunwayHotel

PetronasCaltex

McDonald’s

SunwayBusinessPark

Shop

Hou

ses

Jala

n Te

nggi

ri

Nor

th-S

outh

Exp

ress

wayPenang

Bird Park

BenQ

Jala

nTo

dak

From Penang Bridge

Butterworth-Kulim Expressway (BKE)

FMM D’Piazza Mall, Bayan Baru

Spice

PDC

Jalan Mahsuri

Pers

iara

n M

ahsu

ri

from Town / Penang

Tam

an S

unw

ay Tu

nas

Penang Jaya Existing

Residential Area

Sunshine Square

Market /Hawker Centre

Bayan Baru Mosque

from

FTZ /

Airport

from

FTZ

/ A

irpor

t

MayangMall

D’PIAZZACondominium

D’PIAZZAMall

HotelSeri Malaysia

FMM Seberang Jaya


FMM INSTITUTE

We appreciate your support.

Thank you for selecting

as your

training partner

FMM INSTITUTEPenang Branch

FMM Bandar Seberang Jaya: 2767, Mukim 1, Lebuh Tenggiri 2,Bandar Seberang Jaya, 13700 Seberang Perai Tengah, Penang. Tel: 04 - 399 2057 Fax: 04 - 399 4863Email: [email protected]: 5.394886, 100.396784

Head of Branch:Mr Yeoh Ooi Huat at [email protected] Tel: 04-399 2057 Fax: 04-399 4863

Customised In-House Programmes/Senior Management Programmes/Consultancy ServicesMr Hemadaren at [email protected]: 04-399 2057 Fax: 04-399 4863

Certi�cate ProgrammesMs Sharrlini at [email protected]: 04-399 2057 Fax: 04-399 4863

Public Programmes/IT Programmes/Workshops/ConferencesMs Nazliza at [email protected]: 04-630 2050/51/52 Fax: 04-630 2054

FMM Penang Island O�ce: D'Piazza Mall,No. 70-3-56A, Jalan Mahsuri, Bandar Bayan Baru, 11900 Penang. Tel : 04 – 630 2052 Fax : 04 - 630 2054Email: [email protected]: 5.326938, 100.282440

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