FM- tcc by April 2011, established its first office in Egypt – Maadi Area - Cairo.

The services provided by “FM” including: Training Consultancy Care & home nursing

Our Values:

Respect for people

Thirst for Excellency

Endless knowledge

Our VISION:

FM aims to be among top training, consultancy and care provider in Middle East & African countries

Our MISSION:Ongoing development the performance of our client companies, individuals and organizations offering them tools that distinguished them in their field and fostering them to compete efficiently within a global economy through the programs of modern international accredited training of premium quality, based on the application and coaching, that load the client with effective tools and organizations with solutions, plans and advices that will enhance development on the practical and academic bases .

FM- Training:FM provides all that is unique and new in the

field of training and development, and simultaneously

with the global development through partnership

and in coordination with specialized international

companies with accredited certificates that entitles

the individual to seize the opportunities to work not

only at home but also abroad , according to the needs

of the actual labor market.

.

FM provides service in the areas of training

and development that have multiple links as

Management & HR

Sales and marketing

PC

MANAGEMENT &HR TRAINING

Hospital Management Professional Diploma

Historical Development of Hospitals

Essential Functions of the Hospitals

Classification of Hospitals

Management Functions in Hospital Operation

Managing HR in Hospitals

Leadership in Hospitals

Hospital Information System

Main Hospital Departments

Nursing Services

The Medical Staff

Service Management In Hospitals

Quality Assurance and Safety in Hospitals

Hospital and Law

Managing Hospital Waste

Quality Management Professional Diploma Fundamentals of Management

Quality Concept and Definition

Quality Planning

Quality Appraisal Developments

Quality Improvement

Quality Tools

Quality Audits

Services Quality

Suppliers Quality

Quality Prizes

ISO 9001

Six Segma

Total Quality Management

Business Management Professional Diploma Fundamentals of Management

Management Functions and Levels

Management Skills

Business plan

Employing People

Leadership and Motivation

Employee Performance Management

Strategic Management

PEST and SWOT analysis

Hotel Management Professional DiplomaHistorical Development of Hotels

Classification of Hotels

Main Hotels Departments

Hotel Organization Chart

Front Office Department

Food and Beverage Department

House Keeping Department

Service Management In Hotels

Advanced Project Management What Is Project Management

The Project Life Cycle

Scope Management Risk Management

Time Management

Quality Management

Contract and Procurement Management

Human Resources Management

Cost Management

Effective LeadershipWhat is Leadership ?

Are Leaders Born Or Made?

4 Factors of Leadership

Leadership Formula

Why Followers Follow ?

Are you a Manager or a Leader ?

How People Become Leaders ?

Leaders Types of personality

8 Skills Of Leaders

Seven Traits of Leaders

Roles of the Leader

Situational Leadership

Customer Service Definitions and concept of service

Characteristics of service

Service planning

Customer interaction cycle

Ethics in customer service

5 reasons for service failure

Customer satisfaction and delight

Handling customer complains

10 recommendations for customer handling

HR Management Professional DiplomaFundamentals of Management

HR Terms and functions

HR planning, recruitment & selection

Job analysis and Description

HR orientation, training & development

Performance management and Appraisal

Compensation & benefits

Employee & labor relations

HR strategies

TOTDefinition of Training

Benefits Of Training

Training Cost

Training Types

Training Methods

Training Forms and tools

Training Process

Trainer qualities

Learning Characteristics, Principles and Types

Presentation skills

Training Evaluation

Adult Learning

Training Planning Considerations

Making Training Effective

Interactive Techniques

Audiovisual Aids

Room Control

Tips for Effective Training

Three Trainer Killers

TOT

Managing Employees Performance Definition Performance Management

Performance Management cycle

Performance factors

Why employees don't succeed

Performance development plan

Situational Leadership

Advanced Food SafetyFood Hygiene

Personal Hygiene

Cleaning & Sanitation

Pest Control

Waste Disposable

Food Poison

Food Spoilage

Micro - Organisms

Receiving & Storage

HACCP

FSRM

SALES &MARKETING TRAINING

Business Marketing Professional Diploma What is Marketing

Marketing Concepts

Company Orientations Toward Marketplace

The Marketing Environment

Marketing Strategy & SWOT analysis

Marketing Plan Process

The Marketing Research

Segmentation

Targeting

Differentiation and Positioning

Product

Pricing

Place

Advertising and Promotion

Green Marketing

E-Marketing

Business Marketing Professional Diploma

Selling Skills Essential Selling Skills

What is Selling?

Difference between Sales and marketing

Features and Benefits

Setting SMART Goals

Types of Selling

Ten Major Mistakes

Finding New Clients

Selling Price

Closing the Sale

Handling Objections

Critical Communication Skills

The Successful Negotiator

Elements of a Successful Presentation

Communication SkillsDefinitions and importance of communication

Communication function

Communication cycle

Communication barriers

Types of communication

Effective listening

Personality types

20 Errors in communication

10 recommendations for effective communication

Emotional and social intelligence

PC TRAINING

Adobe Photoshop CoreDuration: 21

Language: Arabic/English

Level: Core. stander

Type : Courses

Delivery Method: Classroom

Description: In this course the trainee will learn how to use Photoshop CS3 to

accomplish the operations required to retouch images, draw & paint objects, and

use layers in order to create professional graphics. The course will be more

approachable if you have previous knowledge of graphic design.

Advertising ConceptsDuration : 6 hrs

Language : Arabic/English

Level : Introductory

Type : Courses

Delivery Method : Classroom

Description : This course is designed to help you prepare documents and

images for error-free output. Your designs may look great on screen; but when

you go to print, you may end up with bizarre results. To ensure quality of

output, solid practical knowledge is the key to professional production.

Autodesk 3ds Max – Mental rayDuration : 18

Language : Arabic/English

Level : Core

Type : Courses

Delivery Method : Classroom

Illustrator CS5 coreDuration : 18

Language : Arabic/English

Level : Core

Type : Courses

Delivery Method : Classroom

Dreamweaver cs3 coreDuration: 21

Language: Arabic/English

Level: Core. stander

Type: Courses

contentsUnderstanding Web technologies

Working with dynamic content

Working in Design view

Working in Code view

Working with assets

Designing pages with CSS

Testing Web pages and sites

Managing sites

Microsoft Office

Excel

Word

PowerPoint

Using internet

ContactsWebsite: www.fmtcc.com

Email address: info@fmtcc.com

Tel: +2025168708

Mobile:+20195665166

Dr. Mahmoud Galal- General Manager- Board member

Email address: galal@fmtcc.com

Mobile: +20101639850