FLORIDA-CARIBBEANCRUISEASSOCIATION

Royal Caribbean International• Seabourn Cruise Line • Sun Cruises • Topaz International Cruises

Carnival Cruise Lines • Celebrity CruisesCosta Cruise Lines • Cunard Line • Disney Cruise Line

Holland America Line • Norwegian Cruise Line • Princess Cruises • Regal Cruises

FCCA

Royal Caribbean International• Seabourn Cruise Line • Sun Cruises • Topaz International Cruises

Carnival Cruise Lines • Celebrity CruisesCosta Cruise Lines • Cunard Line • Disney Cruise Line

Holland America Line • Norwegian Cruise Line • Princess Cruises • Regal Cruises

MEMBER CRUISE LINES

LINEAS DE CRUCEROS

FCCA

MEMBER CRUISE LINES

LINEAS DE CRUCEROS

The Florida-Caribbean Cruise Association’s mandate is to

foster a better understanding of the cruise industry and to

develop cooperative relationships with our destination part-

ners at both the public and private sector levels, to create a

win-win situation for all.

If you are doing business with the cruise industry, or would

like to be doing business with the Cruise Lines, you need to

be at the ninth annual FCCA Caribbean Cruise Conference &

Trade Show taking place in Cancun, Mexico from September

24-27, 2002.

This year, the Conference’s business sessions, social func-

tions and trade show, will again provide a superb forum for

the exchange of information, sharing of ideas and cultivation

of valuable business relationships.

CONFERENCE BENEFITS

• You will increase your cruise industry contact base;

dozens of cruise executives from the Operations,

Purchasing, Marketing and Shore Excursions areas will

be in attendance, and committed to work with you.

• You will gain insights on what the cruise industry’s needs

are and what they are looking for in terms of products,

services and ports of call.

• You will establish a clear vision on how to proceed on

the road to success in dealing with the Cruise Lines.

• You will save time, effort and money - this is the only

time and place where the top decision makers from the

13 FCCA Member Cruise Lines come together.

Don’t miss this opportunity to meet with and develop busi-

ness/social relationships with some of the cruise industry’s

top executives. I look forward to seeing all our cruise

industry partners in Cancun, Mexico from September 24-27…

You will benefit from this event!

Regards,

Michele M Paige

President’s MessagePresident’s Message

El mandato de la Florida-Caribbean Cruise Associatión

(Asociación de Cruceros - FCCA) es fomentar un mejor

entendimiento de la industria de cruceros y desarrollar relaciónes

de cooperación con los destinos de cruceros, tanto a nivel del

sector público como del privado, con el propósito de crear

situaciónes beneficiosas para todos.

Si usted realiza negocios con la industria de cruceros, o desearía

hacerlos con las Líneas de Cruceros, no falte a la Novena

Conferencia y Exhibición Anual de Cruceros de la FCCA que se

realizará en Cancún, México, del 24 al 27 de septiembre de 2002.

Este año las sesiónes comerciales de la Conferencia, las fun-

ciónes sociales y la exhibición serán nuevamente el marco de un

importante foro para intercambiar información, compartir ideas y

cultivar valiosas relaciónes comerciales.

BENEFICIOS DE LA CONFERENCIA

• Usted incrementará su base de contactos con la industria de

cruceros; Casi 100 ejecutivos de cruceros en las áreas de

Operaciónes, Compras, Mercadeo y Excursiónes estaran

listos y comprometidos a trabajar con usted.

• Conocera las necesidades de la industria de cruceros y de lo

que se busca en términos de productos, servicios y puertos

de escala.

• Establecerá una clara visión de cómo avanzar en el camino hacia

el éxito al tratar con las Líneas de Cruceros.

• Ahorrará tiempo, esfuerzos y dinero – Éste es el único

momento y lugar donde estarán reunidos los máximos

responsables en la toma de decisiónes de las 13 Líneas de

Cruceros Miembros de la FCCA.

No pierda la oportunidad de reunirse y de desarrollar

relaciónes comerciales/sociales con un gran número de los

principales ejecutivos de la industria de cruceros. Espero ver

a los miembros de todos los sectores dedicado a la industria

de cruceros, y de las compan-

ias que desean participar en el

mismo en Cancún, México, del 24 al 27 de septiembre ...

¡Usted se beneficiará de este evento!

Atentamente,

Michele M. Paige

Mensaje del PresidenteMensaje del Presidente

Preliminary Agenda

Programa Preliminario

SEPTEMBER 23RD, MONDAY ~ LUNES1:30 PM - 5:00 PM Conference Registration ~ Registro7:00 PM - 8:30 PM Conference Registration ~ Registro4:00 PM - 10:00 PM Trade Show, Exhibitor move-in ~ Montaje de la Exhibicio’n

SEPTEMBER 24TH, TUESDAY ~ MARTES6:30 AM - 1:00 PM FCCA Golf Tournament & Luncheon ~ Torneo de Golf

SEPARATE REGISTRATION REQUIRED ~ Registro Separado Requerido8:00 AM - 12:00 PM Trade Show Exhibitor move-in ~ Montaje de la Exhibicio’n9:00 AM - 12:30 PM Tours ~ Excursio’nes9:30 AM - 1:30 PM Conference Registration ~ Registro1:30 PM - 2:30 PM Cocktail Reception @ Trade Show ~ Recepcio’n2:00 PM - 5:00 PM Trade Show Grand Opening ~ Inauguracio’n de la Exhibicio’n2:30 PM - 7:30 PM Conference Registration ~ Registro6:00 PM - 7:00 PM Business Card Exchange Cocktail ~ Intercambio de Tarjetas de Negocio

CRUISE EXECUTIVES & DELEGATES ONLY ~ Ejecutivos y Delegados Solamente7:30 PM - 11:00 PM Welcome Party @ The Fiesta Americana ~ Fiesta de Bienvenida

SEPTEMBER 25TH, WEDNESDAY ~ MIÉRCOLES7:00 AM - 8:00 AM Exclusive Breakfast & Meeting ~ Desayuno Exclusivo

CRUISE EXECUTIVES ONLY ~ Ejecutivos Solamente7:00 AM - 8:15 AM Breakfast ~ Desayuno7:00 AM - 12:00 PM Conference Registration ~ Registro8:45 AM - 9:45 AM Conference Grand Opening ~ Ceremonia de Apertura del Congreso

10:00 AM - 11:00 AM Coffee Break @ Trade Show ~ Recepcio’n10:00 AM - 12:00 PM Trade Show ~ Exhibicio’n12:00 PM - 2:00 PM Lunch ~ Almuerzo2:00 PM - 3:30 PM Informal Breakouts, one-on-one meetings ~ Reunio’nes Informales

CRUISE EXECUTIVES & DELEGATES ONLY ~ Ejecutivos y Delegados Solamente2:00 PM - 5:00 PM Trade Show ~ Exhibicio’n3:00 PM - 4:00 PM Coffee Break @ Trade Show ~ Recepcio’n3:30 PM - 5:00 PM Workshops - Session I ~ Sesio’nes Comerciales I7:00 PM - 10:30 PM Mexico Night Extravaganza @ XCARET ~ Fiesta Principal

SEPTEMBER 26TH, THURSDAY ~ JUEVES7:30 AM - 9:00 AM Breakfast @ Trade Show ~ Desayuno8:00 AM - 12:00 PM Trade Show ~ Exhibicio’n9:00 AM - 11:30 AM Informal Breakouts, one-on-one meetings ~ Reunio’nes Informales

CRUISE EXECUTIVES & DELEGATES ONLY ~ Ejecutivos y Delegados Solamente10:00 AM - 11:00 AM Coffee Break @ Trade Show ~ Recepcio’n11:30 AM - 1:30 PM Exclusive Lunch & Meeting ~ Almuerzo Exclusivo

CRUISE EXECUTIVES & PLATINUM MEMBERS ONLY ~ Ejecutivos y Mienbros Platino12:00 PM - 1:30 PM Lunch ~ Almuerzo12:00 PM - 7:00 PM Trade Show, Exhibitor tear-down ~ Desmontaje de la Exhibicio’n1:30 PM - 3:00 PM Workshops - Session II ~ Sesio’nes Comerciales II3:00 PM - 3:30 PM Coffee Break @ Workshops ~ Recepcio’n3:30 PM - 5:00 PM Workshops - Session III ~ Sesio’nes Comerciales III7:30 PM - 11:00 PM Conference Closing Party ~ Fiesta de Despedida

SEPTEMBER 27TH, FRIDAY ~ VIERNES7:30 AM - 9:00 AM Breakfast ~ Desayuno8:30 AM - 12:00 PM Tours ~ Excursio’nes8:30 AM - 4:00 PM Exclusive Tour & Lunch @ XCARET ~ Excursio’n Exclusiva

CRUISE EXECUTIVES & PLATINUM/ASSOCIATE MEMBERS ONLY ~ Ejecutivos y Mienbros Platino/Asociado Solamente

Preliminary Agenda

Programa Preliminario

SEPTEMBER 23RD, MONDAY ~ LUNES

SEPTEMBER 24TH, TUESDAY ~ MARTES

SEPTEMBER 25TH, WEDNESDAY ~ MIÉRCOLES

SEPTEMBER 26TH, THURSDAY ~ JUEVES

SEPTEMBER 27TH, FRIDAY ~ VIERNES

CONFERENCE OVERVIEW ~ VISIO’N GENERALFor many cruise executives, Caribbean destinations, suppliers and tour operators, the annual FCCACaribbean Cruise Conference & Trade Show is the premier industry event of the year to meet withkey players, analyze industry trends and discuss current issues. It is because of the unique forumprovided by the Conference that over 800 cruise industry partners and nearly 100 cruise executivesattend each year. Para la mayoría de ejucutivos de cruceros y destinos dedicados a cruceros, laConferencia y Exhibicio’n anual de Cruceros es el evento mas importante cada año.

PARTICIPANTS ~ PARTICIPANTES:• Ports & Destinations ~ Puertos y Destinos de Cruceros• Cruise & Tourism Agencies ~ Juntas, Asociacio’nes, Comites y Ministerios de Cruceros y Turismo• Tour Operators ~ Companias de Excursio’nes• Attractions ~ Atraccio’nes Turisticas• Suppliers ~ Suministradores de Productos• Ship Agents ~ Agentes Marítimos• Cruise Executives ~ Ejecutivos de las 13 Líneas de Cruceros de la FCCA

CONFERENCE OPENING CEREMONY ~ CEREMONIA DE APERTURA DEL CONGRESOThe Conference Opening Ceremony will be held on Wednesday, September 25, 2002. The keynoteaddress will be given by Mr. Micky Arison, Chairman & CEO, Carnival Corporation and Chairman ofthe FCCA. Miércoles, 25 de septiembre.

WORKSHOPS ~ SESIO’NES COMERCIALESThe Conference offers a number of roundtable discussions led by an impressive roster of industryexperts and guest speakers who are specialists in marketing, sourcing (purchasing) and shore excur-sions. La Conferencia ofrece temas educativos presentados por ejecutivos y oradores de alto nivelde la industria de cruceros.

WORKSHOP TOPICS ~ TEMAS:• Keeping up with Mega Ships ~ Preparando para los ‘Mega-Barcos’• From Expectation to Product Delivery ~ Excursio’nes: de Expectacio’n a Producto Final• Guidelines for New Tour Operators ~ Guia para Nuevo Operadores de Excursio’nes• Great Guides - Your Not-So-Secret Weapon ~ Guias Excepcionales: Su Arma mas Poderosa• Merchants and the Cruise Lines: Everybody Wins ~ Comerciantes y las Lineas de Cruceros:

Todos Benefician• Converting Cruise Passengers to Land-Based Vacationers ~ Convertiendo Pasajeros de Cruceros

a Turistas de Hoteles

INFORMAL BREAKOUT SESSIONS (ONE-ON-ONE MEETINGS) ~ REUNIO’NES INFORMALESDesignated times have been set aside for all delegates to meet with cruise executives on a "one-on-one" basis (meetings limited to 10 minutes each). Reunio’nes individuales le ofrece la oportunidad adelegados de sentarse con ejecutivos de las 13 lineas de cruceros miembros de la FCCA (las citasson limitadas a 10 minutos cada una).

FCCA GOLF CLASSIC ~ TORNEO DE GOLFThis is your chance to tee-off with some of the industry’s top cruise executives. FCCA’s 6th Annual GolfTournament is a fun-filled shotgun style (teams of four, where only the best shot is played) event slatedfor Tuesday, September 24th. Play in a foursome hosted by a cruise executive and raise funds for a wor-thy cause (BENEFITING THE FCCA FOUNDATION FOR THE CARIBBEAN). Martes, 24 de septiembre.

CRUISE AUCTION ~ SUBASTA DE VIAJES DE CRUCEROThe FCCA Member Lines will be providing cruise vacations for a Silent Auction, where cruises willgo to the highest bidder at a fraction (20% - 40%) of their retail value. The auction will take place atthe FCCA booth in the exhibition and will be held throughout the Conference (BENEFITING THE FCCAFOUNDATION FOR THE CARIBBEAN). Viajes de cruceros descontados a 20% - 40% de su valor.

QUESTIONS AND INFORMATION ~ INFORMACIO’NIf you have any questions regarding the Conference, Trade Show or any information in this brochure,Please contact the FCCA office by telephone: 954-441-8881, fax: 954-441-3171or by E-mail: mexico@f-cca.com, Website: www.f-cca.com. Por favor, si tienen preguntas o necesitan mas informacio’n...llamen a Frank Torres, Tel: 954-441-9817.

General Information

Información General

General Information

Información General

Exhibitor Terms

Reglas de la Exhibición

BOOTH INFORMATION ~ INFORMACIO’N DEL STAND:

1 - draped table ~ mesa con mantel1 - company ID sign ~ nombre de expositor1 - wastebasket ~ bote de basura2 - side chairs ~ sillas

TRADE SHOW HOURS ~ CALENDARIO:

Tuesday ~ Martes 2:00pm - 5:00pmWednesday ~ Miércoles 10:00am -12:00pm

2:00pm - 5:00pmThursday ~ Jueves 8:00am -12:00pm

18

19

20

21

22

23

24

25

26

27

40 41

39 42

38 43

37 44

36 45

35 46

34 47

33 48

32 49

31 50

30 51

29 52

17 16 15 14 13

64 65

63 66

62 67

61 68

60 69

59 70

58 71

57 72

56 73

55 74

54 75

53 76

FCCABooth

11

10

9

8

7

6

5

4

3

2

1

28 Entrance ~ EntradaEntrance ~ Entrada

✃

1. Set-Up ~ Montaje de la Exhibicio’nMonday, September 23, 4:00 pm to 10:00 pm and Tuesday,September 24, 8:00 am to 12:00 pm. All booths must beready for final inspection by show management at 1:00 pm.

2. Tear-Down ~ Desmontaje de la Exhibicio’nThursday, September 26, 12:00 pm, to 7:00 pm. No com-pany may dismantle their booth prior to close of trade show.

3. Participation ~ Participacio’nThe booth fee charged is based upon occupancy by the reg-istered exhibitor. If a company wishes to share the space,permission should be obtained from the FCCA and an addi-tional $445 will apply. This extra fee entitles you to an inde-pendent listing in the official program, a separate identifica-tion sign at the booth and an exhibitor badge.

4. Exhibits ~ StandsExhibit material shall only be distributed or displayed fromthe exhibitor’s own booth. At the close of the exhibition andno later than 7:00 pm Thursday, September 26th all exhibitmaterial shall be removed and cleared from the exhibitionspace by the exhibitor and vacant possession shall be deliv-ered to the organizer in as good and clean condition as wasdelivered and made available to the exhibitor. Any proper-ty remaining after 7:00 pm Thursday, September 26th will beremoved at the exhibitor’s expense and disposed of. Duringthe exhibition, the exhibitor shall be responsible for thegood conduct of their own employees, servants, agents,contractors and guests.

5. Liability and Insurance ~ Responsabilidad y SeguroAll property of the exhibitor remains under his custody andcontrol. Although the FCCA will provide appropriate secu-rity service, and will make every effort to insure the securi-ty of the trade show, it is recommended that exhibitorsobtain insurance coverage. The exhibitor acknowledgesthat the FCCA does not maintain insurance covering any lia-bility of the exhibitor or its property and that it is the soleresponsibility of the exhibitor to obtain insurance, coveringsuch losses.

The exhibitor assumes the entire responsibility and herebyagrees to indemnify and save the FCCA, its employees andagents and the exhibition center operator harmless againstall claims, losses, damages to persons or property. Theexhibitor agrees to indemnify and hold the organizer harm-less on demand against all claims, liabilities, losses, suits,damages, judgements, expenses, costs and charges of anykind arising out of the default or negligence of, or any dam-ages caused by the organizer, organizer’s agents, servants,employees, contractors and guests.

If the exhibition is cancelled or postponed due to any forceor cause beyond the reasonable control of the organizer,the organizer will only be required to refund paymentsmade to it by the exhibitor to the extent of recovery by theorganizer from others.

Nota: Para mas detalle en espanol, por favor llamen aFrank Torres, Tel: 954-441-9817.

Exhibitor Terms

Reglas de la Exhibición

Booths ~ Stands • 1-28 • (10’ x 8’)

Booths ~ Stands • 29-76 • (8’ x 8’)

Premium Booths ~ Stands de Preferencia

Premium Booths ~ Stands de Preferencia

NOTE: The price of each booth includes one (1) com-plimentary exhibitor registration which includes admit-tance to all social functions but NOT the Conferencebusiness sessions or workshops.

Fiesta Americana Grand - Coral Beach Cancun

FCCA Trade Show

La Exhibición

Fiesta Americana Grand - Coral Beach Cancun

FCCA Trade Show

La Exhibición

Company ~ Compania:

Address ~ Direccio’n:

Country ~ País:

Tel: Fax:

E-mail: Website:

Area of Intrest ~ Naturaleza de Negocios: Shore Excursions Purchasing Marketing

Operations Other

CONTACT INFORMATION ~ INFORMACIO’N DE CONTACTO

2002 Registration Form

Formulario de Reserva

2002 Registration Form

Formulario de Reserva

Delegate(s) ~ Delegado(s) _____ x $ 545.00 = ________Associate Members - Delegate(s) ~ Delegado(s) Asociado(s) _____ x $ 495.00 = ________

(Up-to-date FCCA Associate Membership required.)

Exhibitor(s) ~ Expositores _____ x $ 345.00 = ________Trade Show Booth(s) ~ Stand(s) (10’ x 8’) _____ x $ 1,700.00 = ________Trade Show Booth(s) ~ Stand(s) (8’ x 8’) _____ x $ 1,600.00 = ________Trade Show Booth(s) - Premium Location ~ Stands de Preferencia _____ x $ 400.00 = ________Exhibitors: Please indicate how you wish your company name to read on your booth:Expositores: Por favor, representen el diseno de su compania:

Guest (Social functions ONLY) ~ Visitante (Funciónes Social) _____ x $ 295.00 = ________FCCA Golf Classic Tournament ~ Torneo de Golf _____ x $ 195.00 = ________

NAME ~ NOMBRE TITLE ~ TITULO(Please print or type the Name & Title as they should appear on your badge.)

PAYMENT OPTIONS ~ OPCIO’NES DE PAGOCheck /money order must be in U.S. dollars drawn on a U.S. bank and made payable to theFlorida-Caribbean Cruise Association.Credit card (Signature of cardholder and completed registration required for processing.)

Card Number ~ Número de Tarjeta: Exp. Date ~ Fecha:

Print Name of Cardholder ~ Nombre:

Signature ~ Firma:

PAYMENT & CANCELLATION POLICY ~ REGLAS DE CANCELACIO’NCancellations must be in writing. There will be a minimum cancellation fee of $100. No refunds willbe offered after September 1, 2002. By submission of this registration form, delegate / exhibitor agreesto the terms and conditions as stated in the FCCA Conference Brochures.

Delegate

ExhibitorGuest

Golf

FLORIDA-CARIBBEAN CRUISE ASSOCIATION11200 Pines Blvd., Suite 201 • Pembroke Pines, FL 33026

Tel: (954) 441-8881 • Fax: (954) 441-3171 • Website: www.f-cca.com • E-mail: mexico@f-cca.com

REGISTRATION OPTIONS ~ OPCIO’NES DE REGISTRO

(Please submit your team preferences and handicap, if any, on a seperate sheet of paper.)

TOTAL = ________TOTAL = ________

AMERICAN AIRLINES is the official airline of the 2002 FCCA Caribbean Cruise Conference& Trade Show and offers Conference attendees the following rates:

✈ For passengers originating from the U.S. - group fares waiving rules and restrictions.✈ For passengers originating from the Caribbean, Mexico, South and Central America

and anywhere else, the lowest published fares waiving rules and restrictions.

To make your reservations please call American Airlines at 1-800-237-7981 and referto Starfile FCCAø2. Tickets can be issued at any American Airlines’ travel center or atany airport. Fares are applicable from September 21 through September 30, 2002 (lastday for travel). Allotted tickets must be used during this validity period.

Please contact the hotel directly with any questions regarding your stay and to makereservations. Discounted rates shown above are available if booked by September 1,2002. Be sure to identify yourself as an FCCA Conference participant to guarantee rate.

Hotel &Travel Information

Alojamiento e Información de Viaje

FIESTA AMERICANA Grand

HOTEL RATE: US $115 PLUS APPLICABLE TAXES.Tel: 011-52-998-881-3200 • Fax: 011-52-998-881-3226

E-mail: RSRVFACB@FiestaAmericana.com.mx

Coral Beach Cancun

We are pleased to offer you the following special travel rates. In order to assure that youare able to stay in the hotel of your choice with the most convenient flight schedule, westrongly recommend you make all travel arrangements as early as possible.

Hotel &Travel Information

Alojamiento e Información de Viaje

Take your place along side other cruise industry partnersworking together to meet the challenges of today!!!

Take your place along side other cruise industry partnersworking together to meet the challenges of today!!!