Installation Manual

Floating Groutable Resilient Tilefeaturing Crescent Edge

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• Aspire™ features revolutionary Grip-Strip Technology. Installation requires only a few simple hand tools, and is fast, easy, quiet and clean.

• Aspire™ is intended for interior use only and is suitable for above-grade, on-gradeand below-grade applications. However, Aspire™ should not be installed in locationswhere the substrate beneath the building structure is exposed to the elements.

• Aspire™ is a floating floor and should be allowed to expand and contract freely. Itmust not be glued, nailed, or fastened to the substrate in any way. Install permanentcabinets, vanities, island counters and similar items first, then cut in Aspire™ aroundthem, leaving a ¼-inch space for expansion and contraction. Fill expansion spacesaround potentially wet areas such as refrigerators, tubs and appliances with premiumwaterproof 100% silicone caulk.

• Acclimate and install Aspire™ in climate-controlled structures consistentlymaintained at temperatures no lower than 65°F and no higher than 85°F before,during and after installation. Ambient relative humidity should be maintainedbetween 35% and 85%.

• Direct sunlight may cause Aspire™ to fade or the grip-strip to separate. ProtectAspire™ from direct sunlight using window treatments or UV tinting on windows.Aspire™ is not recommended for use in sunrooms.

• Although Aspire™ is water resistant, constant exposure to excessive moisture mayaffect the product. Moisture issues must be addressed and corrected at the job siteprior to installation.

Get to Know Aspire™

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EVALUATE THE JOB SITE

ExteriorDamage caused by water and high humidity should be addressedprior to installing Aspire™.

• Examine the driveway and landscaping surrounding the building.Be sure that they slope and direct water away from thefoundation.

• Inspect gutters, down spouts and drains for blockage. Removeclogs caused by leaves, dirt and debris, allowing runoff to flowfreely away from the foundation.

• Check crawl spaces for cross-ventilation air vents equaling at least1.5% per 100 square feet of floor space. Crawl spaces shouldmeasure a minimum of 18 inches high and should be insulatedaccording to the latest building code requirements. The groundshould be covered with a minimum 6-mil vapor barrier.

InteriorAlthough Aspire™ is water resistant, moisture issues must beidentified and corrected at the job site prior to installation.

• Examine the installation site for leaky plumbing, including leaksfrom water heaters, dishwashers, washing machines, or any otherwater-bearing fixtures or pipes.

• Inspect substrates for level. They must be sturdy, sound, and flatwithin 3⁄16 of an inch within a 10-foot radius. The substrate shouldnot slope more than 1 inch per 6 feet in any direction.

• Test concrete substrates for relative humidity, moisture and pHbefore installing Aspire™. Test results must not exceed 85%relative humidity (RH). The Calcium Chloride Test for moistureshould be no more than 8lbs per one-thousand square feet in 24 hours MVER, (Moisture Vapor Emission Rating) and pH testsfor alkalinity levels should register between 7 and 9.

• Check wood substrates for moisture. Obvious signs of moistureissues include warping, peaking, degradation of the integrity of the substrate, rusted fasteners, and rusted floor registers. Evenif obvious signs are not present, the material should be testedusing an invasive moisture meter and moisture levels should notexceed 14%.

IDENTIFY YOUR SUBSTRATE

Approved SubstratesAspire™ is suitable for use over a wide variety of substrates.

ConcreteConcrete substrates must be prepared in accordance with the mostcurrent version of ASTM F710 (Standard Practice for PreparingConcrete Floors to Receive Resilient Flooring). Concrete substratesmust be sturdy, sound, and flat within 3⁄16 of an inch within a 10-foot radius. The substrate should not slope more than 1 inch per6 feet in any direction. Allow new concrete, including lightweightand gypsum toppings, to cure for at least 90 days beforeconducting moisture tests. Regardless of the age or grade of theconcrete, always perform the most current version of either RH TestASTM F2170 or Calcium Chloride Test ASTM F1869 and pH TestASTM F710 prior to installation. RH Test results must not exceed85% relative humidity. The Calcium Chloride Test for moistureshould measure no more than 8lbs per one-thousand square feet in24 hours MVER, and pH tests for alkalinity levels should registerbetween 7 and 9. Always use Prevail™ Moisture Vapor Barrier orPrevail™ Universal Sound Reduction Underlayment when installingAspire™ over concrete. If moisture levels exceed 85% RH or 8lbsper 1,000sf in 24 hours MVER, the moisture issues must becorrected by using a moisture mitigation system before installingAspire™.

NOTE: Gypsum toppings must be primed prior to installation using Prevail™ 1000 Primer-Sealer. Call Technical Services at 888-235-6672 for details.

Radiant HeatRadiant heating systems must be cast ½-inch below the surface ofthe concrete slab, and should be operating at least 2 weeks beforeinstalling Aspire™. Set the temperature of the radiant heatingsystem to 68°F 48 hours before, during, and 72 hours afterinstallation. The temperature of the radiant heat floor may beincreased gradually 72 hours after installation, but the surfacetemperature should never exceed 85°F. Contact the manufacturerof your radiant heating system for further recommendations.

PRE-INSTALLATION ESSENTIALSYour job will be smooth, fast and easy when you follow the essentials every time you install Aspire™.

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Plywood, OSB, Particleboard & ChipboardWood substrates must be A.P.A. approved with a minimum gradeof “BB” or “CC.” They must be sturdy, sound, and flat within 3⁄16 ofan inch within a 10-foot radius. The substrate should not slope morethan 1 inch per 6 feet in any direction. Always perform a test formoisture prior to installation. Moisture readings should neverexceed 14% for plywood, OSB, particleboard and chipboardsubstrates. If moisture readings exceed 14%, correct moisture issuesbefore installing Aspire™. 6 mil poly moisture vapor barriers shouldnever be used over wood substrates.

Tile, Terrazzo, Asbestos Tile, Resilient Tile, Non-Cushion Sheet Vinyl, & MetalExisting floors must be firmly attached to the structural floor. Theymust be sturdy, sound, and flat within 3⁄16 of an inch within a 10-foot radius. The substrate should not slope more than 1 inch per6 feet in any direction. Fill in grout lines on ceramic tiles, terrazzo,quarry tiles and similar floors with cementitious leveling andpatching compound.

UNACCEPTABLE SUBSTRATESRemove the floors noted below and remove old adhesive beforeinstalling Aspire™. Encapsulate adhesive and cutback residueusing Prevail™ 1000 Primer-Sealer.

• Parquet

• Hardwood

• Cushion Back Sheet Vinyl

• Engineered Hardwood Over Concrete

• Carpeting/Carpet Pad

• Floating Floors

• Sleeper Substrates

NOTE: Various Federal, State and Local government agencies haveregulations governing the removal of in-place asbestos-containingmaterial. If you contemplate the removal of a resilient floorcovering structure that contains (or is presumed to contain)asbestos, you must review and comply with all applicableregulations. Do not sand, dry sweep, dry scrape, drill, saw, beadblast, or mechanically chip or pulverize existing resilient flooring,backing, lining felt, asphalt "cut-back” adhesive, or other adhesive.These products may contain asbestos fibers and/or crystallinesilica. Avoid creating dust. Inhalation of such dust is a cancer andrespiratory tract hazard. Smoking by individuals exposed toasbestos fibers greatly increases the risk of bodily harm. Unlesspositively certain that the product is a non-asbestos containingmaterial, you must presume it contains asbestos. Regulations may

require that the material be tested to determine asbestos content.RFCI™'s Recommended Work Practices for Removal of ResilientFloor Covering are a defined set of instructions addressed to thetask of removing all resilient floor covering structures. For furtherinformation, visit the Resilient Floor Covering Institute website atwww.rfci.com.

ATTENTION: Mold and mildew grow only in the presence ofmoisture. Moisture issues must be addressed and corrected at thejob site prior to installation. Please visit www.epa.gov/mold forinformation about safely preventing and removing mold, mildewand other biological pollutants.

PREPARE THE JOB SITECareful preparation is the key to outstanding results. All TradesMust Finish Before Installing Aspire™.

• Install Permanent Exterior Doors and Windows

• Turn on HVAC at Least One Week Prior to Installation Roomtemperature should be maintained between 65°F and 85°F atleast 48 hours prior to installation.

• Allow all other Trades to Finish

• Perform Required Moisture and pH Tests See the “Identify YourSubstrate” section of this manual for further information about therequired tests.

• Level Uneven Surfaces Fill large cracks and voids withcementitious leveling and patching compound. Substrates mustbe sturdy, sound, and flat within 3⁄16 of an inch within a 10-footradius. The substrate should not slope more than 1 inch per 6 feet in any direction.

• Remove Floor Moldings Quarter round and wall base should becarefully removed before installation begins. It will be used toconceal the ¼-inch expansion space once the job is finished.

• Fill Grout Lines Skim coat grout lines on ceramic tile, terrazzo,quarry tile and similar surfaces using cementitious leveling andpatching compound.

• Remove Unapproved Substrates

• Remove or Encapsulate Old Adhesive Old carpet and vinyladhesives should be scraped up, skim coated or encapsulatedusing Prevail™ 1000 Primer-Sealer.

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• Undercut Wood Door Casings Wood door casings should beundercut so that Aspire™ will fit neatly beneath them, concealingthe ¼-inch expansion space. To undercut door casings to theproper height, remove the under-edge from a scrap piece of tile(See Image A). Position the tile on the substrate against the doorcasing. Lay the handsaw flat against the scrap tile and carefullycut the door casing to the height of the tile (See Image B). Ifinstalling over Prevail™ Universal Underlayment, place a pieceof the underlayment beneath the 6-inch piece of tile beforeundercutting the door casing to the proper height (See Image C).

• Cut Around Metal Door Casings Do not cut metal door casings.Cut Aspire™ around them, leaving a ¼-inch expansion space.After installation, fill the space with a coordinating premiumwaterproof 100% silicone caulk.

• Clean Up the Job Site Remove all debris, sweep and vacuum thefloor. Smooth, non-porous floors should be damp-mopped aftervacuuming and allowed to dry thoroughly before installingAspire™. All dust must be removed prior to installation. Inaddition, Metroflor® Corp. recommends the use of Prevail™ 1000Primer-Sealer, Prevail™ Universal Sound Reduction Underlaymentor Prevail™ Moisture Vapor Barrier to control fine dust particles.Do not use Prevail™ Moisture Vapor Barrier over woodsubstrates.

CHECk RUN NUmBERS AND mANUFACTURE DATELocate the run number on the short end of each carton and verifythat all of the material for your job is from the same run. Minorshade variations within the same run number contribute to thenatural look of Aspire™. To avoid noticeable shade variations, donot install material from different runs across large expanses.

Prevail™ 30-GS Adhesive may be used any time to strengthenAspire™ grip strip joints and reinforce splines. However, it isrequired for use on Aspire™ products older than 24 months. Todetermine manufacture date, locate the run number on the shortend of the carton. It is the eight-digit number separated by decimalpoints beginning with the two-digit day, then the two-digit month,and finally the four-digit year.

ACCLImATE THE PRODUCTCorrect acclimation prevents Aspire™ from expanding andcontracting excessively after installation.

• Move Aspire™ to the job site and allow to acclimate at least 48 hours prior to installation.

• Spread unopened cartons no more than 3 cartons high and atleast 4 inches apart. Cartons should be stacked away fromheating and cooling ducts and direct sunlight.

• Maintain a constant room temperature between 65°F and 85°Fbefore, during and after installation.

• Maintain ambient relative humidity between 35% and 85% at all times.

Run Number/Manufacture Date29.10.2013

DAY.MONTH.YEAR

STEP 1: Identify the Starting WallSelect your starting wall. For instance, choose the longest wall inthe room, or a wall running towards a window or natural sourceof light. Facing the starting wall, installation will move from left toright beginning in the left corner. The under-edge side of the firstrow of tiles will face the open field and the far wall to the right(See Image 1).

TIP: If using Prevail™ Moisture Vapor Barrier or Prevail™ UniversalSound Reduction Underlayment, unroll from left to right, andposition prior to installing the first row of tiles. Install each length ofunderlayment row-by-row as the installation of the tiles progresses.

STEP 2: Balance the RoomAlthough Aspire™ is intended for grouted installations, it may beinstalled without grout. Ungrouted Aspire™ tile requires astaggered brick-layed installation pattern.

In order to center the tile grid on the floor, use the grid-balancingformula provided below before installing Aspire™ tiles. Grid layoutshould begin in the left-hand corner of the installation.

TIP: Use this process to calculate the size of the tiles in the first rowfor both the length and width of the room. Call Metroflor® TechnicalSupport Services at (888) 235-6672 for further assistance.

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INSTALLATIONAlways start with a clean job site. Carefully inspect each tile for

defects prior to installation, and do not install damaged tiles. Be sure to check run numbers/manufacture dates prior to installing, as noted

in the Pre-Installation Essentials section of this manual

1

Run Number/Manufacture Date29.10.2013

DAY.MONTH.YEAR

Grouted Grid Grouted Staggered Ungrouted Staggered

Grid-Balancing Formula:

With Grout Lines: Corner-to-corner or staggered pattern, using Prevail™ LVT Spacers and Prevail™ Grout.

Wall length (inches) = ______ ÷ 16.125 = ______ (# full tiles.)

Numbers to the right side of decimal point =

______ x 16.125 = ______ + 16.125 = ______ ÷ 2 = ______.

Starting and ending tile size is _______.

Without Grout Lines: Staggered pattern, no grout.

Wall length (inches) = ______ ÷ 16 = ______ (# full tiles.)

Numbers to the right side of decimal point =

______ x 16 = ______ + 16 = ______ ÷ 2 = ______.

Starting and ending tile size is _______.

STEP 3: Mark the SubstrateAfter calculating the size of the first and last tiles in both the verticaland horizontal rows, transfer the measurements from the perimeterspacer to the substrate using a measuring tape or carpenter’ssquare (See Image 2). Mark using a chalk line (See Image 3).

TIP: Trace the chalk lines with a carpenter’s pencil or marker tokeep them from fading or wearing away during installation. Youwill be able to see the line between the gaps in the grip-strip fromtile to tile as you work down the row.

STEP 4: Mark and Cut the First TileBeginning in the left-hand corner of the starting wall, put a ¼-inchperimeter spacer on the left-hand wall and on the wall in front ofyou. Measure the distance from the perimeter spacers to the verticaland horizontal chalk lines (See Image 4). Position the first tile sothat both under-edges face the open field. Transfer themeasurements to the face of the new tile, starting from thedecorative edge of the under-edge sides (See Image 5). Use astraight edge and utility knife to score across the tile (See Image 6),then snap, using your knee as leverage (See Image 7).

TIP: Make perimeter spacers byremoving the breakaway leg of aPrevail™ LVT Spacer and attaching itto the sticky side of a 2-inch length oftrimmed over-edge (See Image D).Position the perimeter spacers alongthe starting wall as you go, and at thebeginning and end of each row. Leavethe perimeter spacers in place untilinstallation is complete, and neverinstall the material tight to the wall.

STEP 5: Position the First TileMaintain an even ¼-inch expansion space between the perimetertiles and the wall using perimeter spacers. Position the first tile alongthe chalk lines beginning in the left corner of the starting wallagainst the perimeter spacers (See Image 8).

TIP: If you are starting the first row with a full tile, remove the over-edges (those facing the starting wall and the wall to the left) fromthe first tile ONLY.

STEP 6: Install the First RowIf grouting the tiles, use Prevail™ LVT Spacers to maintain therecommended 3mm joint width. The unique break-away leg designmakes them perfect for use in straight monolithic and brick-layedinstallations (See Image 9). Secure the tiles in the first row byangling and connecting the ends. The over-edge is always placedon top of the under-edge and the under-edge must be perfectlyaligned from tile to tile (See Image 10). In grouted installations, thePrevail™ LVT Spacers are used as guides for perfect alignment.

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106 7 8 9

2 3 4 5

D

8

Immediately use the Prevail™ Grip-Strip Roller to roll the joints asthey are installed. Always roll as you go (See Image 11). Continueplacing the perimeter spacers along the wall as you install the firstrow (See Image 12).

TIP: If a tile is not aligned perfectly, it may be slowly and carefullyseparated. Apply a bead of Prevail™ 30-GS Adhesive not morethan ¼-inch wide down the center of the under-edge to reinforcethe joint. Reposition promptly and hand roll. Application ofexcessive adhesive may result in the adhesive leaking from thejoint. Remove excess adhesive and residue using Prevail™ Remove-All. Apply to a soft, lint-free cloth and wipe the affected surfaceuntil clean.

STEP 7: Measure the Last Tile of the First RowPlace a perimeter spacer against the wall at the end of the first row.Measure the distance from the perimeter spacer to the LVT spaceryou have placed along the decorative edge of the last full tile onthe first row. Make note of this measurement (See Image 13). Transferthe measurement onto a new tile starting from the remaining over-edge side and mark using a marker or pencil (See Image 14).

Use a straight edge and utility knife to score across the tile. Snapthe tile, using your knee as leverage.

TIP: Mark and score the tile away from the newly installed floor toprevent accidental damage.

STEP 8: Install the Last Tile of the First RowAfter measuring and cutting the last tile, position and install it,following the same procedure used for the previously installed tileson the first row (See Image 15). Hand roll the joint using thePrevail™ Grip-Strip Roller.

TIP: If the last tile measures 6 inches or less in length, it must bereinforced using Prevail™ 30-GS Adhesive. Apply no more than a¼–inch bead of adhesive in the center of the grip strip. Positionand install as noted above.

Application of excessive adhesive may result in the adhesive oozingfrom the joint. Remove excess adhesive and residue using Prevail™Remove-All. Apply to a soft, lint-free cloth and wipe the affectedsurface until clean.

STEP 9: Begin the Second RowPlace a perimeter spacer against the wall at the beginning of thesecond row. Select a tile intended for the first tile of the second row.Transfer the measurements calculated in Step 2 to the tile, startingfrom the under-edge facing the wall to the right. Score, snap andplace the tile, using Prevail™ LVT Spacers if grouting (See Image 16).

TIP: Prevail™ LVT Spacers may be re-used every third row afterhand-rolling the joints.

STEP 10: Install the Second RowTo install the second tile in the second row, angle and connect over-edge of the second tile into the under-edge of the first tile. Whilepushing them together, press and rotate the over-edge of the secondtile downward into the under-edge along the first row. Be sure thatthe two tiles are aligned perfectly prior to rolling, using the Prevail™LVT Spacer as a guide if grouting (See Image 17). The tiles shouldfit together tightly and all edges should be even. Immediately usethe Prevail™ Grip-Strip Roller and roll as you go. Follow the sameprocedure along the entire row.

TIP: If a tile is positioned incorrectly and the joints are not tight,it may be slowly and carefully separated and repositioned priorto rolling. Apply not more than a ¼- inch bead of Prevail™ 30-GS Adhesive to the long and short under-edge to reinforce thejoint. Promptly and carefully reposition the tile, and then handroll. Remove excess adhesive and residue using Prevail™Remove-All. Apply to a soft, lint-free cloth and wipe the affectedsurface until clean.

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11 12

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STEP 11: Install the Last RowContinue installing the remaining rows as in the first and secondrows. Hand roll the joints using the Prevail™ Grip-Strip Roller. Thefinal row of tiles will be cut to fit along the wall. Measure the widthof the final row. Maintain the expansion space using the perimeterspacers (See Image 18). Transfer the measurement onto the tilesfrom the over-edge (See Image 19). Score using a straight edge,then snap. After measuring and cutting the first tile in the last row,position and install it following the same procedures as used in thepreviously installed tiles (See Image 20). Hand roll the joints usingthe Prevail™ Grip-Strip Roller.

TIP: Measure the final row of tiles from the perimeter spacers andnot from the wall.

STEP 12: Prepare for Grouting Once the tiles are in place, remove all ¼-inch perimeter spacersaround the perimeter of the job and all Prevail™ LVT Spacers. Rollthe entire floor with a 100lb three-section roller (See Image 21).

TIP: Grouting may begin immediately.

STEP 13: Begin GroutingUse only Prevail™ Grout. Traditional cement grouts can NOT beused with Aspire™ tiles. Be sure that all tile edges are firmly seatedin the grip-strip before starting the grouting process. Lightly wipe tilesurface with a dampened terry cloth towel before grouting (See Image 22). Do NOT spread grout over the entire surface of thetile. Work small sections of the floor at a time to prevent the groutfrom drying to the tile. Use a float trowel to apply the grout to thejoints. Apply the grout and pack it down in the immediate area of the open joints. Hold the float in an almost vertical position and strike off the excess grout, pulling the float across the joints (See Image 23).

TIP: Work in small sections. Do not apply more grout than you canclean in 10 minutes.

STEP 14: Finish GroutingDepending on temperature and humidity, allow approximately 10-12 minutes for grout to set up and become firm in joints. Warm,humid weather may require more time. Test by pressing finger intogrout joint. Grout should not stick to finger. As soon as theseconditions are met, use a bucket of clean water and a clean,dampened terry cloth towel to remove the excess grout from the tilesurface as you install. Hold the towel flat and wipe diagonallyacross the joints. Do not allow rinse water to accumulate in thejoints, whether grouted or ungrouted. Replace the water often andkeep the towel as clean as possible (See Image 24).

TIP: If the grout is allowed to dry to the surface of the tile, removalis extremely difficult. Clean as you go.

When installation is complete, allow grout to dry approximately 30minutes, or until grout sets firm. Use a clean, damp terry cloth toweland clean, clear water for a final rinse and clean-up. Repeat asnecessary until haze is removed. Buff dry with a soft cloth.IMPORTANT: Traffic should be kept off the installation until the grouthas completely dried for a minimum of 24 hours. No heavy orrolling traffic for 72 hours.

You may fill the ¼-inch expansion space around high-moistureareas like tubs, showers and appliances using premium waterproof100% silicone caulk.

2420 21 22 23

18 19

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ROUTINE CARE & mAINTENANCE• Sweep, dust mop or vacuum daily. Do not use vacuums with anytype of beater bar assembly.

• Lightly damp mop with Prevail™ Neutral Cleaner. Remove excesssoil by carefully scrubbing with a soft nylon brush or magic erasersponge and Prevail™ Neutral Cleaner.

• Remove scuffs using Prevail™ Black Scuff and Adhesive Removerand a soft nylon brush or magic eraser sponge.

• Heavily soiled floors may require an occasional deep cleaningusing Prevail™ Neutral Cleaner and a low-speed buffer notexceeding 300 RPM. Fit the buffer with a red or white scrubbingpad and work the solution over the floor. Remove the dirty residueby damp mopping with clear water.

• Remove standing water, pet urine and other liquids promptly.Follow with Prevail™ 1-Step Neutral Cleaner or Prevail™ Readyto Use Neutral Cleaner.

PREVENTIVE CARE• Use walk-off mats at all outside entrances.

• Use flat glides at least 2" in diameter under furniture legs to prevent indentations and scratches.

• Use broad surface non-staining casters at least 2" in diameter on rolling furniture.

• Do not use vinegar, polishes, waxes, oil soaps, abrasive cleaners,harsh detergents, “mop and shine” products or solvents.

• Do not use rubber-backed mats.

• Do not expose to direct sunlight for prolonged periods.

• Do not use steam cleaners.

• Do not flood floor or subject to standing liquids including pet urine.

GENERAL CARE & MAINTENANCE

To register and activate your product warranty, please visitwww.aspireflooring.com and click on the Warranty/ Maintenancetab. The registration information you provide will be used only toregister your purchase and for no other purpose.

WARRANTY REGISTRATION

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LIMITED WARRANTY

Products & Coverage Metroflor® warrants that its Aspire flooring will be free frommanufacturing defects and, under normal use and maintenance, willnot wear, fade or stain resulting in loss of original pattern and color,for a specified length of time from the date of purchase as set forthbelow. This Limited Warranty only applies provided the flooringcovered by this warranty is installed and maintained according tothe Aspire Installation & Maintenance Manual.

Pre-InstallationMetroflor warrants that its flooring is free of visual defects. Youand/or your installer should carefully inspect each piece beforeinstallation. Any pieces that appear to have defects should not beinstalled. Metroflor will not be responsible for any claim for flooringinstalled with visual defects.

InstallationThis Limited Warranty covers materials and reasonable labor costsif professional installation was paid for when the flooring wasoriginally installed, provided that such flooring is installed accordingto the Aspire Installation & Maintenance Manual. This Manual isrevised periodically and floors must be installed according to thecurrent Manual at the time of installation. Please check our websitefor the current Manual.

Replacement/Repairs Metroflor reserves the right to repair any flooring and/or to use itsown source to obtain an installer for replacement flooring. IfMetroflor repairs or replaces any flooring as a result of a warrantyclaim, you will be required to clear, at your own expense, any itemsplaced over the affected areas subsequent to the originalinstallation. In the event that Metroflor repairs or replaces anyflooring covered under this Limited Warranty, this Limited Warrantyshall remain in effect with respect to such flooring for a periodlimited to the remaining eligible duration of the original LimitedWarranty.

Terms for Warranty If a defect covered by this Limited Warranty is found within thewarranty period and reported in writing to the merchant from whichthe flooring was purchased, Metroflor will supply new flooringmaterial of similar color, pattern and quality to replace the defectivearea. Metroflor will also pay reasonable labor costs if professionalinstallation was paid for when the flooring was originally installed.Labor costs will not be covered if professional installation was notpaid for when the flooring was originally installed.

In case of questions regarding the terms of this Limited Warranty,please contact our customer service department at (888) 235-6672.Metroflor reserves the right to inspect any flooring, request samples,secure photographs or any other information as may be required toascertain the nature of any claim under this Limited Warranty.

Exclusions The following are not covered by this Limited Warranty:

• Dissatisfaction or damage due to improper installation ormaintenance

• Damage caused by fire or burns, intentional abuse, flooding,construction or installation

• Damage caused by vacuum cleaner beater bar, indentations ordamage caused by improper rolling loads, caster wheels, chairsor other furniture without proper floor protectors and cuts fromsharp objects

• Surface scratches or scuffing

• Changes in color or sheen from exposure to sunlight or due to useof rubber-backed mats

• Exterior applications

• Loss of gloss

Effective January 3, 2013

*DEFINITIONS / To Be Covered: “Wear“ must be through the wear layer to the degree that the printedpattern is affected or altered. “Fade“ must be to the degree that the floor is permanently discolored. “Stain“ must be from normal household cleaning agents, chemicals orroutine care & maintenance.

Warranty Coverage / Periods

Manufacturing Defect or Wear, Fade or Stain*

Residential Commercial

Warranted Products

Aspire™ 12 mil

Aspire™ 20 mil

All products purchased via Internet

25 Years 10 Years

Lifetime 12 Years

1 Year 1 Year

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• Minor shading, color or texture differences between samples orprinted color photographs or illustrations and delivered product

• Flooring sold as irregulars or trial grade materials or “as is”

• This flooring should not be used to seal an existing floor frommoisture, it is a floating floor which is water resistant, but thisflooring cannot inhibit growth of mold or problems associatedwith or caused by flooding, excessive moisture or alkalis in thesubfloor or conditions arising from hydrostatic pressure

• This Limited Warranty is void if, prior to installation, this flooringis not acclimated to room temperature (between 65°F and 85°F)at job site between 24 and 48 hours and, if post-installation, suchflooring is not continuously maintained at such temperature

• Flooring sold via the internet after the 1-year warranty period asset forth in the chart of this Limited Warranty

• Loss due to loss of time, inconvenience, incidental expenses (suchas telephone calls, labor and/or materials) incurred in the removalor reinstallation of the affected material, and any other incidentalor consequential damages

Some states do not allow the exclusion or limitation of incidental orconsequential damages so that the above limitations and exclusionsmay not apply. Your Limited Warranty gives you specific legal rights,and you may have other legal rights, which vary from state to state.

This Limited Warranty is in lieu of any other warranties, expressedor implied. Please keep your receipt or obtain it from the originalpurchaser. Metroflor requires the receipt in order to verify date ofpurchase to help resolve any problems.

Warranty OwnerThis Limited Warranty applies only to the original purchaser and theoriginal installation site and is not transferable and, with respect tothe residential warranty, applies only to a resident homeowner.

For further information, please call Metroflor® Technical Support Services at (888) 235-6672, or visit our website at www.metroflorcorp.com.

LIMITED WARRANTY cont.